Summer - Augusta Health

HealthMatterssummer 2012 › › www.augustahealth.com

convenient care clinics

find one near you

the DaIsY awardnominate a special

nurse today!

The gold standard in stroke care

see page 8 › ›

learn more on page 6

buIlDIng a new era of heart and vascular care

in this issue › › summer 2012

3 In wITH THe new

A letter from Mary N. Mannix, FACHE

4 ASK THe eXPeRT

Augusta Health physicians and professionals answer your questions

5 SUMMeR SKIn SAFeTY

6 GOInG OUT On TOP Topping-out ceremony marks a milestone for the Heart and Vascular Center

8 GOLD-STAnDARD STROKe CARe at Augusta Health

10 SeRVICe wITH A SMILe Concierge program offers door-to-door assistance—and a friendly face

11 SUPPORT AnD SO MUCH MORe

Patient Family Support Partners empower patients

12 THe DAISY AwARD: HOnORInG OUR eXCePTIOnAL nURSeS

14 FeeL BeTTeR, FASTeR Convenient Care Clinics offer the care you need—right when you need it

17 SUCCeSS!

Medication Return Day yields a safer, healthier community

18 HeLP US IMPROVe health matters!

20 PASTA nIGHT DOne RIGHT!

21 new OnCOLOGY TeAM COMeS TO AUGUSTA HeALTH

Comprehensive care with hometown caring

22 HAPPenInGS AT AUGUSTA HeALTH

Calendar of classes and groups

26 new HeALTHCARe PROVIDeRS

28 THe BeST OF THe BeST!

Augusta Health receives 3 awards for healthcare excellence

22

6

15

20

2 HealthMatters Summer 2012

www.augustahealth.com 3

In with the newdear friends,

What an exciting time it is here at Augusta Health! As we head into the

second half of 2012, we’re celebrating the addition of some important

services, facilities and programs intended to help our patients and

neighbors.

First up is the opening of our new Convenient Care Clinic in

Crozet. Located at Old Trail Village, the clinic serves the entire Crozet

community with fast, expert care. Like the Convenient Care Clinics

located at Walmarts in Staunton and Waynesboro, patients are seen

right away—a big plus for busy people (that’s most of us!). Read more

about our Convenient Care Clinics on page 14.

We’re also proud to introduce two programs at Augusta Health

that directly benefit our patients. Our new concierge service (see

page 10), which offers a warm welcome and assistance in getting

patients to their destination, puts patients at ease when they arrive

at our hospital. And our Patient Family Support Partner program

(see page 11) gives patients an additional healthcare advocate by

appointing a family member or friend to help them voice—and

understand—their healthcare needs.

Lazy days? no way!

Beat the dog days of summer by taking a class or program offered

by Augusta Health. Check out our listing of events beginning on

page 22. From fitness classes and educational sessions to support

groups, health screenings and volunteer opportunities, there’s

something for everyone.

Best regards,

MARy N. MANNix, FACHEPRESiDENT AND CHiEF ExECuTiVE OFFiCERAuguSTA HEALTH

T H e M A G A z I n e O F A U G U S TA H e A LT HServing Staunton, Waynesboro and Augusta count ies

and surrounding communit ies

A U G U S T A H e A L T H B O A R D O F D I R e C T O R S

Rev. John C. Peterson, Chairman

Char les “M ick ” Andersen, MD

Stuar t Crow

John B. Davis

Wi l l iam Faulkenberr y, MD

Rober t g. K nowles

Laurel Landes

Mar y N. Mannix , FACHE

John “Rob” Marsh, MD

Ann D. McPherson

Bever ly S . “Cher i ” Moran

Wil l iam L . Pfost

Joseph R anzini , MD

Arona E . R ichard

Vic tor M. Santos

A U G U S T A H e A L T H F O U n D A T I O n B O A R D

Arona E . R ichard, Chair

Debra S . Cal l i son

Edward Clymore

David E . Cohron

Stuar t Crow

Ronald W. Denney

Kur t gottschalk

Laurel Landes

Mar y N. Mannix , FACHE

John “Rob” Marsh, MD

Bever ly S . “Cher i ” Moran

Wi l l iam L . Pfost

Jeanne K . Russel l

A U G U S T A H e A L T H H O S P I T A L S T A F F

President and CeO Mary N. Mannix, FACHE

Chief Medical Officer Fred Castello, MD

Chief Financial Officer John Heider

Chief Information Officer Bruce Hall

executive Director AMG L. Courtenay Beebe, MD

V.P. Support Services David E. Deering

V.P. Planning and Development Kathleen Heatwole

V.P. Medical Administration Jan Mangun

V.P. Chief nursing Officer Lisa Cline

V.P. Professional Services Karen Clark

V.P. Human Resources Sue Krzastek

V.P. AMG Administration Ann Rubino

COMMUnICATIOnS

For more information about services at Augusta Health, please contact Lisa Schwenk, Director of Communications and Public Relations, at

[email protected] or (540) 245-7329.

Health Matters is published by Augusta Health, 78 Medical Center Drive, Fishersville, VA 22939. All rights reserved.

The information contained herein is not a substitute for professional medical care or advice. if you have medical

concerns, seek the guidance of a healthcare professional.Health Matters is aimed at connecting the community

with healthcare experts within Augusta Health to learn more about issues that may be affecting your health.

if you are not receiving Health Matters, you can view it online or request to be added to the

mailing list at www.augustahealth.com.

eDITOR/ DIReCTOR OF MARKeTInG: Vicki KirbyweBMASTeR: Brian Mcgill

PROFeSSIOnAL PHOTOGRAPHY BY:

Kevin Blackburn Photography, Waynesboro, VA


Q: What’s the difference between heat exhaustion and heat stroke?

Ask the expertAugusta Health physicians and professionals answer your questions

Q: i have psoriasis, and the condition really takes a toll on my skin. is there anything i can do to lessen the frequency and severity of my flare-ups?

There are several things you can do to keep psoriasis

outbreaks to a minimum and lessen the discomfort

they cause. The first is to use moisturizing lotions and

ointments, which can keep your skin moist and reduce

itching. (The ingredients may not be strong enough,

though, to help clear your skin when you have an

outbreak.) in addition, try to get some exposure to the

sun every day. A few minutes each day (but not long

enough to cause burning) can help reduce the number

of outbreaks you have and limit their severity. if you

are being treated with medicines or light therapy,

talk with your healthcare provider first. With some

treatments, exposure to sunlight can cause serious

side effects. Finally, eating a balanced diet can enhance

your treatment and help you stay well by keeping your

immune system functioning at its peak.

Heather Camp, Rn, Cen, MSn,

FnP-C, is a graduate of James Madison

university, where she earned her

undergraduate and graduate degrees.

Camp is a nurse practitioner with

Augusta Emergency Physicians.

Heat exhaustion is often caused by overexertion and not

drinking enough water. it presents an array of symptoms—

fever, fainting, rapid pulse, low blood pressure, clammy skin,

ashen skin tone and nausea. To treat it, move indoors or to a

shady spot, immediately lie down, prop up your feet, loosen

tight clothes and drink cool water or sports beverages.

Heat stroke, on the other hand, can be life threatening

and requires immediate medical help. it shares many of

the same symptoms as heat exhaustion but also includes

rapid breathing, delirium and lack of perspiration to cool

the body. Risk factors for heat stroke include dehydration;

being age 65 or older; obesity; consuming alcohol in hot

weather; having chronic heart or lung disease; or taking

medications that interfere with the body’s heat-regulating

system. To prevent either of these heat emergencies, avoid

prolonged periods in the sun from late morning until 4

p.m.; limit vigorous exercise or chores to early mornings or

late afternoons; dress in light-colored, loose-fitting clothes;

continually drink plenty of water or juice; avoid caffeine and

alcohol; and eat light meals.

Sarah McGill, MSn, FnP-C, is a

nurse practitioner with Augusta

Emergency Physicians. She earned

her undergraduate degree at Eastern

Mennonite university and her master’s

degree at the university of Virginia.

HeATHeR CAMP, Rn, Cen, MSn, FnP-C

SARAH MCGILL, MSn, FnP-C


indoor tanning: your skin’s worst enemyif you think going to a tanning salon is a safe way to

get that summer glow, think again. “Exposure to uV,

whether from natural sunlight or tanning beds, can

lead to skin cancer,” says Dr. Savola. “We recommend

that you avoid tanning beds altogether.”

if you must have a tan, try a sunless tanning lotion.

(“Continue to use sunscreen along with the tanning

lotion,” Dr. Savola advises.) Or, ask your local tanning

salon if they offer sunless, spray-on tanning.

Summer skin safetycan’t Wait to hit the beach or pool this summer? Well,

keep your shirt on—and your hat, sunglasses and

sunscreen—because ultraviolet (uv) rays are a major

cause of skin cancers.

The most common type, basal cell carcinoma, accounts

for 80 percent of all skin cancers and most often occurs

on parts of the body exposed to the sun. Luckily, basal cell

carcinoma is one of the most preventable forms of cancer.

To reduce your risk, follow these strategies:

• Cover up with a wide-brimmed hat, a scarf for your neck, a

long-sleeved shirt, pants and sunglasses—even at the beach!

“you’ll need to be careful, since the sand and water

will reflect the sun’s rays,” says Kristen Savola, MD, director of

La Vie Laser and Cosmetic Dermatology at Augusta Health.

• Apply sunscreen in the morning as part of your normal

routine. “Choose a product with a sun-protection factor

[SPF] of 30 or greater, and apply it to all exposed areas of

your body 15 minutes before going into the sun,” Dr. Savola

recommends. Whether it comes in spray or cream form

doesn’t matter. “There really is no ‘best’ kind of sunscreen—it

all comes down to personal preference,” she adds.

• Avoid going outdoors between 10 a.m. and 4 p.m., when the

sun’s rays are strongest.

• At the beach, reapply sunscreen at least every two hours, as

well as after swimming and perspiring.

• give yourself a head-to-toe skin examination at least once

every six months. Familiarity with your own skin—its bumps,

blotches, birthmarks and so on—enables you to detect even

slight changes. if you notice any, see your physician.

• Have a professional skin examination once a year.

These tips apply to everyone, so make a commitment to

play it safe this summer—and all year long.

sun-DamageD skIn? la vie laser and cosmetic dermatology can help you recover! for a skin consultation, call (540) 213-2531.

Ask the expertAugusta Health physicians and professionals answer your questions

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on may 2, community members joined augusta health to

celebrate an important milestone in the construction of

the heart and vascular center: they attended a topping-

out ceremony, during Which the building’s structural

steel frame Was finalized.

To prepare for this important occasion, all Augusta

Health employees received emails, flyers and announcements

inviting them to “be a part of the Heart,” says Kathleen

Heatwole, PhD, vice president of planning and development.

This meant that staff members could sign their names to

some of the last steel beams that would be placed in the

Heart and Vascular Center, immortalizing themselves within

the structure of the new addition.

Two 30-foot steel beams were placed outside the

hospital for a month so physicians, nurses, staff members,

patients and members of the public could sign them or scrawl

messages. Several shorter, more portable, 4-foot beams were

taken to all of Augusta Health’s outlying offices, so every

Augusta Health employee would have the chance to be

included in the project.

“Those beams were filled with names and nice little

notes,” Heatwole says. “it was really special.”

A special ceremony

On the day of the event, about 100 people gathered in a tent

set up just outside the construction site. Board chairman

building by the numbersexactly what is needed to build the heart and Vascular center? construction crews have used:

approximately 2,400 cubic yards of concrete,

equivalent to more than 75,000 bags of concrete sold

in hardware stores

more than 140,000 bricks, which would stretch from

the Heart and Vascular Center over Afton Mountain to

Crozet if they were laid end-to-end

more than 350 tons of structural steel—the weight

of 375 full-size cars!

THe AUGUSTA HeALTH BAnneR UnFURLS AS THe FInAL BeAM OF THe HeART AnD VASCULAR CenTeR IS LIFTeD InTO PLACe.

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Going out on topTopping-out ceremony marks a milestone for the Heart and Vascular Center

www.augustahealth.com 7 www.augustahealth.com 7

SPeAKeRS ADDReSSeD THe CROwD OF 100 BeFORe THe FInAL BeAM wAS PLACeD.

››

What is a topping-out ceremony?a topping-out ceremony is traditionally held to mark

the completion of the construction of a building’s

frame, when the final, highest steel beam is set in

place. in the case of the heart and vascular center—

a four-story, 67,500-square-foot addition to the

hospital—a 30-foot steel beam was placed by crane

at the building’s pinnacle during the ceremony.

John Peterson and CEO Mary N. Mannix, FACHE, addressed

the audience, which included u.S. Rep. Bob goodlatte.

Local, city and county representatives were also present,

as were hospital board members, representatives from the

architectural firm that designed the building, and members of

the construction firm spearheading the project.

Many of the physicians who will be working within the

completed addition attended the topping-out ceremony as

well, including some of the cardiologists, vascular surgeons

and critical-care pulmonologists who will be on staff.

After the speakers shared their thoughts about the

significance of the occasion, everyone turned to watch as

construction workers placed the final beam at the building’s

highest point.

heart and vascular center construction updateNow that the steel frame of the Heart and Vascular

Center has been completed, construction crews have

been putting up interior studs to define the rooms of

the building. Many of the addition’s exterior brick walls

have already been put in place, and placement of the

exterior glass began in June.

“it’s called putting the skin on the building,”

Heatwole says. “That’s the exterior closure.”

The Heart and Vascular Center is expected to

open during the first quarter of 2013 and will house

two new cardiac catheterization labs; a noninvasive

cardiovascular department; a cardiac rehabilitation

gym; nutrition and diabetes counseling and support

services; and new offices for the cardiology department.

Good-luck charms

During traditional topping-out ceremonies, a tree or leafy

branch and flags or banners are often placed on the final

beam that will be added to the structure for good luck. The

Heart and Vascular Center’s final beam was adorned with a

tree, an American flag and a red Augusta Health banner that

slowly unfurled as the beam was lifted into the air.

be In the know! for the latest augusta health news and happenings, visit us online at www.augustahealth.com.

there’s more onlIne!for more information about the stroke program at augusta health, visit www.augustahealth.com.

Augusta Health tries to keep people in the community

out of the Stroke Program by screening them for

risk factors. Because strokes are often preceded by

“silent” symptoms, many people don’t realize they’re

at risk. Augusta Health’s Vascular Screening Program

offers a noninvasive, inexpensive screening tool to

inform people about whether they should seek

preventive care.

“Our goal is to identify people at risk, get them

to their physicians and onto some kind of therapy so

they don’t have a stroke,” says Mark Masonheimer, BSN,

RN, director of cardiovascular services. “The National

Stroke Association says 80 percent of strokes are

actually preventable. We might be able to reach those

80 percent that can be prevented.”

a focus on prevention

KATHeRIne “KIT” CARTeR’S AUGUSTA HeALTH THeRAPISTS InCORPORATeD HeR LOVe OF TennIS InTO HeR THeRAPY PROGRAM. InSeT: CARTeR AnD HeR DAUGHTeR, BeV COFFMAn

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be stroke smart— know the signsStroke is the No. 4 cause of death in the united States

and the No. 1 cause of adult disability. Common

warning signs include:

sudden numbness or weakness in the face, arm or leg,

particularly on one side of the body

sudden confusion, trouble speaking or understanding

sudden trouble seeing from one or both eyes

sudden trouble walking, or experiencing loss of

balance or coordination

sudden, severe headache of unknown origin


Gold-standard stroke care at Augusta Healthstroke is a serious and life-threatening condition,

Which makes it all the more crucial to receive the

highest-level treatment and skilled rehabilitation for

the best possible outcome. Fortunately, that advanced

care is available close to home at Augusta Health, whose

accredited Stroke Program has earned the gold Seal of

Approval® from The Joint Commission for Primary Stroke

Centers for the third straight year.

“The recertification included an on-site evaluation

and demonstration of compliance with nationally

developed standards for stroke care,” says Patra H. Reed,

MSN, RN, magnet program director/nursing director and

nursing administrative leader for the Stroke Program.

“This honor recognizes Augusta Health’s commitment

to providing outstanding care to patients and our

community.”

Physicians, nurses and therapists specialize in patient-

centered care through all stages of recovery. “We strive to

provide the highest-quality, evidenced-based, compassionate

care to patients with stroke,” Reed says. “This commitment

begins with community education and continues through

the acute and rehabilitative care of a patient who has

experienced a stroke.”

Personalized treatment

Since 2006, the Stroke Program has been helping patients

like Katherine “Kit” Carter, 89, who suffered a series of strokes

in late April. At first, Carter couldn’t even get out of bed by

herself to go to the restroom. But within a few weeks, and

with the help of her therapists, Carter, a tennis enthusiast,

was on the court, racquet in hand.

Her daughter, Bev Coffman, was impressed that the staff

made Carter’s recovery enjoyable by incorporating tennis

drills into her mother’s physical therapy sessions.

“i pictured them patting her on the shoulder and saying,

‘Honey, your tennis days are over,’” Coffman says. “instead,

her physical therapist would balance her with a belt, and she

would hit tennis balls forehand and backhand, then move to

the left or right to get to the ball.”

The personalized recovery methods didn’t end there.

When Carter’s caregivers learned that she would miss

her turn hosting her book club while in the hospital,

they suggested that she invite her club to the hospital’s

community room. Carter’s occupational therapist helped

her decide what to bake, then took Carter grocery shopping

and helped her prepare blondies for her friends.

“i can’t tell you what a good time i had in the hospital,”

Carter says. “it was three of the nicest weeks i ever spent.”

The year-old program checks for risk factors like

high blood pressure, high cholesterol, obesity, a family

history of heart disease or stroke, smoking and a

sedentary lifestyle. Then, a technician takes an ultrasound

of the carotid arteries in the neck to determine whether

the arteries are blocked. The exam takes between

15 and 25 minutes.

“it’s just a screening test, not a diagnostic test,” says

Masonheimer. “We’ll tell you either that yes, you have some

blockage, or no, you don’t. if you do, you’ll need to follow up

with your primary care physician.”

Screenings are offered once a week at Augusta Health

and regularly at health fairs and other off-site events. The

test costs $40. To sign up, call (540) 332-4127 or

(540) 932-4127.


your car to assisting with bags, giving directions,

pushing your wheelchair and escorting you to your

destination, our concierge adds a personal touch to

your hospital experience.

Red-carpet treatment

“We always treat our patients and visitors well while

they’re in our hospital, but the concierge program

bookends that experience with a little extra-special

treatment,” says Doug Holroyd, director of Pharmacy

Services at Augusta Health.

Concierge Bobby McLain—“A real gentleman,” says

Director of Radiology Rader Dod, RT-R—makes sure patients

and visitors get into the hospital safely and know where

they’re going. “He can even take patients to their destination

to make sure they get there on time,” Holroyd adds. When it’s

time to leave, McLain helps patients back into their cars for a

safe, smooth exit.

“There are a lot of people who’ve never been here before,

and when they arrive they’re a little nervous. it’s nice to help

alleviate that anxiety,” says Dod.

Spreading smiles

The addition of the concierge program was a no-brainer:

“it’s just the right thing to do!” says Holroyd. “Everyone who

comes here needs a smile to greet them.” And those smiles

get passed not only from McLain to patients but also to

Augusta Health staff. in fact, the smiles are so infectious that

other hospital employees have gotten in on the act, lending

their time to greet patients and visitors. “it’s very rewarding.

you will not have a better experience than getting out front

and helping people,” Dod says.

“Their main job is to smile,” Holroyd points out. “What job

could be better than that?” Whether you’re the patient or just a visitor, coming to

the hospital can be a little nerve-Wracking and filled

With Questions. “What will the hospital be like?” “How will

i find my way around?” it would certainly help to have a

friendly face to greet and guide you, wouldn’t it?

That’s precisely why Augusta Health has introduced

a concierge service aimed at putting you at ease from the

moment you arrive at the hospital. From helping you out of

Service with a smileConcierge program offers door-to-door assistance— and a friendly face

We’re happy to help!concierge services at augusta health are available

from 7 a.m. to 3 p.m., monday through friday, at the

hospital’s main entrance.

COnCIeRGe BOBBY McLAIn OFFeRS PATIenTS FRIenDLY ASSISTAnCe AnD A weLCOMInG SMILe.

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if you’ve ever needed a hospital stay, you knoW that

having the right support is essential to feeling

comfortable and cared for. Augusta Health believes that

this support extends beyond its own healthcare providers—

patients often feel most comfortable when a loved one

is there to advocate for them. That’s why Augusta Health

launched its Patient Family Support Partner program in May.

According to Teresa griffin, RN, a member of the

hospital’s Quality Performance improvement Council and a

surgical floor nurse, “By providing patients with the support

they need, we can improve patient outcomes.”

A helping hand

upon admission, a patient can name someone as his or her

Patient Family Support Partner. This person can be a family

member, close friend or neighbor, but he or she must be 18 or

older and should be someone the patient feels comfortable

sharing health information with. if a patient initially declines

naming a Partner, he or she can do so later.

Basically, the Partner serves as a patient advocate. Because

of the close relationship they share, a Partner can speak up

for the patient when necessary, advise hospital staff on the

patient’s needs, and communicate self-care instructions to

the patient (which also makes the Partner a vital part of the

discharge process).

The Partner can be with the patient 24/7 unless the

patient is in the emergency room or intensive care unit. He

or she can even sleep in the patient’s room.

“To have someone with you, supporting you—you can’t

get that in a pill,” says griffin. “That’s something that only

comes from a close relationship, and we recognize that.”

Support and so much morePatient Family Support Partners empower patients

a variety of rolesA Patient Family Support Partner:

acts as a liaison between the hospital and the

patient’s out-of-town family

advocates for the patient’s needs

advises the staff if it’s safe for the patient to go home alone

assists with skin care for wounds

encourages healthy eating habits

helps with pain management

learns the discharge instructions

learns the home exercises by going to physical

therapy with the patient

reinforces wellness concepts

supports the patient in the recovery process

Your partner In carefor more information about this program, call the augusta health nursing office at (540) 332-4100.


When daWn pugh, of natural bridge, va., Was battling

complications from a kidney stone, every day Was a

struggle. But what helped her get through the experience

wasn’t just the great healthcare the physicians provided—it

was also the loving and caring nature of the nurses who cared

for her. Throughout her stay, Emily Clements, RN, inpatient

surgical nurse, made sure that Dawn and her husband, Roy,

received the best care and support possible.

“There could not be a better nurse,” says Roy. “Her

professionalism and bedside manner were amazing. if we

had a question about something or an order that a doctor

had given, she would get an answer for us.” Roy and his

wife enjoyed Clements’ care so much, they nominated her

for the DAiSy Award—which Clements proudly received

in April.

“We looked forward to seeing her walk through the door,”

Roy recalls. “She would even come up on her break time to

check on my wife. She always smiled and made everything

look effortless. She deserved that award.”

what is the DAISY Award?

The DAiSy Award is presented by the DAiSy Foundation and

AT A VALUeS CeLeBRATIOn In jULY, AUGUSTA HeALTH nURSe eMILY

CLeMenTS (SeCOnD FROM LeFT) wAS ReCOGnIzeD AS A DAISY

AwARD wInneR.

››

The DAISY Award: Honoring our


was instituted at Augusta Health in March in an effort to

highlight and praise the outstanding nursing staff that takes

care of our patients every day.

The DAiSy Foundation was formed by the family of

Patrick Barnes, who passed away in 1999 from idiopathic

thrombocytopenic purpura—a bleeding disorder in which

the immune system destroys platelets. During his eight-week

hospital stay, Barnes’ family was amazed by the loving care the

nursing staff showed toward Patrick, and they wanted to keep

his memory alive by honoring the nurses who took care of

him—and them—during that trying time.

The DAiSy Award is presented every month during a

public ceremony in the recipient’s hospital. The honoree

receives a certificate, a DAiSy Award pin and a hand-carved

stone sculpture entitled “A Healer’s Touch.” DAiSy Award

recipients are chosen by each hospital based on criteria set by

the hospital to measure extraordinary nursing (see “What it

takes” to learn about Augusta Health’s DAiSy Award criteria).

The award’s impact

For Clements, receiving the award was never something she

sought to accomplish. “it really touched my heart,” she says. “i

was humbled and honored to have received the award.” She

accepted her DAiSy Award during Nurses Week at Augusta

Health in front of her colleagues and friends.

Clements has been with Augusta Health for seven years,

first as a licensed practical nurse and then as a registered nurse.

“i live an hour away, closer to other hospitals, but once i started

working here i realized the people had a caring attitude toward

others and i really enjoy being here,” says Clements.

“My hope is that this award inspires other nurses to do

just as good and try to make their patients happier,” Clements

continues. “it’s the little things that can make the biggest

difference in a person’s life.”

For Roy and Dawn Pugh, Clements’ care helped them

through their trying time. “Everyone deserves the respect, the

show of dignity and the professionalism that Emily gave my

wife,” says Roy. “if she treated us that way, i’m sure she treated

the rest of her patients like that, too.”

What it takesDAiSy Award honorees personify Augusta Health’s

remarkable patient experience. These registered

nurses consistently demonstrate excellence

through their clinical expertise and extraordinary

compassionate care, and they’re recognized as

outstanding role models in our nursing community.

To qualify, a nurse must consistently meet the

following criteria:

demonstrates extraordinary care to patients and

families

is aware of the “little things” that make a big

difference

establishes a connection with patients by building

relationships with patients and their families

pays close attention to the emotional and

physiological needs of patients and their families

makes each patient and his or her family a priority

acts based on clinical decision-making skills in

addition to the art of compassion

exemplifies the mission, vision, standards and

values of Augusta Health

nomInate Your faVorIte nurse!for more information about the daisy foundation and how you can nominate your favorite augusta health nurse, visit www.daisyfoundation.org.

Honoring our exceptional nurses

if you or a family member has a non-urgent health

condition or injury, it’s important to seek treatment

from a healthcare provider … but who has time to wait

weeks for an appointment or hours in the waiting room?

you’re too busy to wait—and now you don’t have to, thanks

to Augusta Health Convenient Care Clinics!

Located in Walmart Supercenters in Staunton and

Waynesboro, Convenient Care Clinics promise just that:

convenient care. Adults and children ages 6 and older can

receive the excellent service Augusta Health is known for,

right where they shop and live.

no appointments, no waiting

Why visit a Convenient Care Clinic instead of your physician’s

office? The answer is right in its name: it’s convenient. “The

advantage is there’s no waiting for an appointment. We accept

Feel better, faster Convenient Care Clinics offer the care you need— right when you need it

walk-ins, and you can be seen immediately,” says Ann Rubino,

vice president of operations at Augusta Medical group. “Our

extended and weekend hours are also a big plus.” What’s more,

visits take just 10 minutes—so you can be treated quickly and

get on with your busy day!

Services to suit your needs

Staffed by nurse practitioners and physician assistants (under the

direction of emergency physicians from Shenandoah Emergency

Medicine Specialists), the Convenient Care Clinics offer care for

minor illnesses and injuries, including treatment for:

• animal and insect bites

• ear infections

• fevers

• flu

• minor rashes and burnsContinued on page 16 »


COnVenIenT CARe CLInICS PROVIDe THe TRUSTeD

HeALTHCARe SeRVICeS YOU eXPeCT FROM AUGUSTA HeALTH,

wITH nO APPOInTMenTS neeDeD.

››

Walmart supercenter convenient care clinics staunton walmart1028 Richmond Ave. C, Staunton(540) 213-0277

Hours: Monday–Friday, 10 a.m.–7 p.m.

Saturday, 10 a.m.–5 p.m.

Sunday, noon–5 p.m.

waynesboro walmart116 Lucy Lane, waynesboro(540) 949-9315

Hours: Monday–Friday, 10 a.m.–7 p.m.

Saturday, 10 a.m.–5 p.m.

Sunday, noon–5 p.m.



• minor sprains and strains

• seasonal allergies

• skin infections

• upper respiratory infections

in addition, Convenient Care Clinics offer routine exams,

school physicals, sports physicals and diagnostic testing such

as pregnancy tests, spot tests for mononucleosis and strep

throat testing. And if you need a prescription, the Convenient

Care Clinic staff can handle that, too.

What our patients say …“I used the Convenient Care Clinic at Walmart when

I was home from college visiting my parents. I knew

I had a sinus infection and needed antibiotics. I went

to the Convenient Care on saturday morning, and

they saw me right away. I was also able to get my

prescription filled. I felt better in time to enjoy the

rest of the weekend.”

—Laura S.

now open!the convenient care clinic at old trail Village Augusta Health is proud to introduce the newest

Convenient Care Clinic, located at Old Trail Village in

Crozet. Although it only opened on April 30 this year,

the clinic may nonetheless feel familiar to residents of

the Old Trail Village residential community. “The clinic

is located in the same building that housed a former

internal medicine practice,” Rubino notes.

While the location is certainly convenient for

residents of the Old Trail Village community, the

Convenient Care Clinic is open to anyone who needs fast,

trusted care for minor illnesses and injuries. (The clinic

offers the same services as the Walmart Convenient Care

Clinics.) “Crozet has a very active community, and there

isn’t any service like this in the surrounding area—so we

expect that the clinic will become very busy, very fast!”

says Rubino.

conVenIent care clInIc at olD traIl VIllage

1005 heathercroft circle, suite 400, crozet(434) 823-7896hours: monday–friday, 10 a.m.–6 p.m. saturday–sunday, 10 a.m.–5 p.m.

Maintaining the continuum of care

Rubino stresses that Convenient Care Clinics aren’t

intended to take the place of regular care from your primary

physician—in fact, the clinics work with your providers

to make sure everyone is informed about your condition,

treatment and prescriptions. “Our staff communicates back

to your primary care provider and sends a record of your

visit to them. it’s an important communication link,”

she says.

Continued from page 14 »

Feel better, faster


missed the event?Augusta Health plans to participate in National

Medication Return Day next spring. in the meantime,

you can safely dispose of any unused or expired

medications by following these guidelines from the

u.S. Food and Drug Administration (FDA):

Follow disposal instructions, if any, on the

medication’s label or patient information literature.

Never flush medications down the toilet unless the

drug label instructs you to do so.

if you have to throw out the medication in the trash,

take the pills out of their original containers, mix them

with kitty litter or used coffee grounds, and put them

in a sealed bag.

When disposing of pill bottles or other containers,

remove all personal information from the label (such

as your name and address) to protect your identity.

Visit the FDA online at www.fda.gov for more

information about proper medication disposal.

see what we’re up to! visit www.augustahealth.com for details on how augusta health is helping out in our community.

on saturday, april 28, augusta health participated in

national medication return day, an outdoor event

that—despite the pouring rain!—dreW people from

all over the community. The event was co-sponsored

and organized by the Rotary Club of Staunton-Augusta

County. Together with the Augusta County sheriff ’s office,

Augusta Health anonymously collected unused or expired

medications that were later brought to a burn site, so no

medications could be recirculated.

Safety first

According to Doug Holroyd, director of Pharmacy Services

at Augusta Health, there are several benefits to collecting

unused medications. “First, removing it from the home

decreases potential confusion and mix-ups with other

medications. it also lowers the odds that the medication

will be taken by other family members or friends for

recreational use,” he notes. “Plus, safe disposal of these

medications keeps the chemicals out of landfills and sewer

systems, so it’s good for our environment.”

SUCCeSS!Medication Return Day yields a safer, healthier community

did you know?augusta health helped collect 708 pounds of

unused medications!


Help us improve health matters!Take our survey

What types of information are you looking for in a publication like

Health Matters? check all that apply:

information about health Physician profiles

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please indicate how much you read of the following articles in

this issue of Health Matters:

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in with the new

Ask the expert

Summer skin safety

going out on top

gold-standard stroke care

Service with a smile

Support and so much more

The DAiSy Award: Honoring our exceptional nurses

Feel better, faster

Success!

Pasta night done right!

New oncology team comes to Augusta Health

Happenings at Augusta Health

New healthcare providers

The best of the best!

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noneAll

Augusta Health in general

upcoming classes or events at Augusta Health

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Because your health and the healthcare information you receive are very important to us, we value your opinions about Health Matters. your confidential input will help Augusta Health provide better healthcare and health information to our community.

Please take a few minutes to complete this survey,

then clip and mail the survey pages to:

augusta health

marketing department

attn: vicki kirby

78 medical center drive, fishersville, va 24401

As a special thank-you for your input, we’ll send you a FREE GIFT when

we receive your completed survey!

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Cholesterol management Pain management

Complementary and Pregnancy

alternative medicine Routine medical exams

Cosmetic surgery Sleeping more soundly

Diabetes Smoking cessation

Digestive health Stress reduction

Health screenings Weight loss

Heart/cardiovascular health Women’s health

Heart health recipes


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as a result of reading Health Matters, is your perception of …

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We welcome your comments on Health Matters, including

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the final Questions are for classification

purposes:

When was the last time you or someone in your household

used inpatient or outpatient services at augusta health?

Within the past year

Two years ago

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are you between the ages of:

younger than 18 years of age 55 and 64

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enter your zip code: _________

please provide your email address so that we can

communicate directly with you about upcoming events and

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First name:________________________________________

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email Address: _____________________________________

THAnK YOU!

Augusta Health

Augusta Health physicians

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Pasta night done right!


spinach pesto pastaCombine fresh ingredients for a delicious, nutritious pasta dish.

Preparation time: 25 minutes

number of servings: 4

Ingredients 8 oz. fettuccine

1 Tbsp. olive oil

1 garlic clove, minced

3 cups fresh spinach, stems removed

1 cup fresh basil leaves, stems removed

½ cup chicken broth (low-fat, low-sodium)

¼ cup grated parmesan cheese

1 15-oz. can of cannellini (white beans),

rinsed and drained

1 cup chopped red bell pepper

1 tsp. black pepper

Directions Cook pasta as directed on package. Drain and place

in large mixing bowl. in a blender, add olive oil, garlic,

spinach, basil, chicken broth and parmesan cheese.

Mix well until leaves are blended. Pour sauce over

pasta. Mix until pasta is well coated. Add beans, red bell

pepper and black pepper. Lightly toss and serve.

Per serving: 360 calories; 6 g total fat (2 g saturated,

0 g trans); 5 mg cholesterol; 330 mg sodium; 62 g total

carbohydrates; 8 g fiber; 4 g sugars; 16 g protein

Recipe courtesy of the Centers for Disease Control

and Prevention.


new oncology team comes to Augusta HealthComprehensive care with hometown caring

this september, augusta health cancer center Welcomes

three neW staff members to its state-of-the-art facility.

“We’re very excited, “ says Fred Castello, MD, vice president of

medical affairs and chief medical officer at Augusta Health.

“They’re highly qualified and have great experience.”

Patrick judson, MDDr. Judson comes to Augusta Health from

Hematology/Oncology Medical Specialists

at Lancaster general Hospital. He

received his medical degree from george

Washington university and completed his

internship and residency at Tripler Army

Medical Center and a fellowship in hematology and medical

oncology at Walter Reed Army Medical Center.

Dr. Judson’s mother, who had breast cancer, told her son

to make his practice a place a patient would like to go, and

he continues to heed this advice. “if you do it right, you can

make it nice,” he says.

Dr. Judson grew up in northern Virginia. He and his wife,

Carol Lee Coburn, are happy to be settling into Augusta County.

Shanique Palmer, MDDr. Palmer grew up in Kingston, Jamaica,

where she attended medical school at the

university of the West indies. She completed

her internship, residency and fellowship at

the Mayo Clinic.

Dr. Palmer is looking forward to

developing relationships with her patients and their families.

scheDule an appoIntment toDaY

the augusta health cancer center is now taking hematology/oncology appointments. to schedule an appointment, call (540) 932-5960. for more information about the augusta health cancer center, visit www.augustahealth.com.

“it’s important to me that patients be involved in their care

and that we make decisions together,” she says. She and her

husband, Omar Morgan, are excited to be moving to Augusta.

R. Michael Marshall, PhD, AnP-CMarshall is an Augusta County native. He has

a master’s degree and a doctorate from the

university of Virginia and a nurse practitioner

degree from James Madison university. As

an adult nurse practitioner in hematology/

oncology, he believes it’s important to keep

the patient at the center of all decisions—“They’ll steer you right

every time,” he says.

The new staff will be at the Cancer Center daily. Each is

committed to establishing Augusta Health Cancer Center as

a friendly, compassionate, comprehensive community-based

cancer center. “going through a cancer diagnosis can be

stressful,” says Dr. Judson. “if you have a supportive center, it

makes the whole journey easier.”


augusta health lifetime fitness group classes and screeningsNonmembers may purchase a 10-classpass for $100. Classes run on anongoing basis. Other classes not listedhere can be found on our website atwww.augustahealth.com/lifetime-fitness.For more information, call Sharon Stiteler of Lifetime Fitness at (540) 332-5571.

YOGA CLASSeSBasic: Mondays, 5:30 p.m., and Tuesdays, 9 a.m.Intermediate: Thursdays, 8:45 a.m.

TAI CHICancer Recovery: Tuesdays, 6:45 p.m.Free to cancer recovery patients; sponsored by Augusta Health Cancer CenterArthritis and Diabetes: Tuesdays,11:15 a.m.Beginner: Wednesdays, 11:15 a.m.Intermediate: Thursdays, 11:15 a.m.Advanced: Tuesdays, 7:30 p.m.

CHI KUnGIntermediate: Tuesdays, 10:15 a.m.Advanced: Thursdays, 10:15 a.m.

LeS MILLS BODY COMBATMondays, 5:30 p.m.; Tuesdays, 4:30 p.m.; Wednesdays, 9 a.m.; Fridays, 5:15 a.m.; alternate Saturdays, 9 a.m.

MARTIAL ARTSExtra fee, class passes excludedBeginner: Mondays and Wednesdays,7–8 p.m.Intermediate: Mondays andWednesdays, 8–9 p.m.Cost: $55 a month for members,$90 for nonmembers

AQUATIC CLASSeSAqua Power: Mondays, Tuesdays andFridays, 7:45 a.m.; Tuesdays and Fridays,9 a.m.; Mondays, 4:45 p.m.; Thursdays, 4:45–5:30 p.m. (Fitness Pool)Aqua express: Wednesdays, 7:45 a.m. Deep water Conditioning: Mondays andThursdays, 9 a.m. (Fitness Pool)Aqua Bootcamp: Mondays, 5:45 p.m., Fridays, 9 a.m. (Fitness Pool)

THeRAPeUTIC/ReHABILITATIVe

AQUATIC CLASSeSAqua Lite: Mondays–Fridays, 9 a.m. and10 a.m.; Tuesdays and Thursdays, 9 a.m.and 10 a.m.; Wednesdays, 4:45 p.m.(Therapy Pool)Range of Motion (ROM): Mondays andFridays, 11 a.m. (Therapy Pool)

zUMBA DAnCeMondays, 9:15 a.m.; Tuesdays, 3:45 p.m.;Wednesdays, 5:30 p.m.; Thursdays,12:15 p.m.; Fridays, 7:45 a.m. and 5:30 p.m.

nORDIC wALKInGTuesdays, 7:45 a.m. (summer only)

TRX SUSPenSIOn SMALL GROUP

TRAInInG CLASSMondays and Wednesdays, 9 a.m.;Tuesdays and Thursdays, 5:15 a.m.;Wednesdays and Fridays, 12:15 p.m.; Wednesdays, 5:30 p.m.Call: Sharon Stiteler at (540) 332-5571 oremail [email protected] more details; more classes may beavailable.

LIPID PAneL SCReenInGSTotal cholesterol, HDL, LDL, TC/HDLratio, glucose and triglyceride levels aretested; results can be kept on file andsent to your physician. This is a greattool to monitor your health!when: Monthly: Wednesday, Sept. 12; Thursday, Oct. 11Cost: $25 for members, $30 fornonmembersCall: For more information, call AngelaKaltenborn, Exercise Physiologist, at (540) 332-5527 or email [email protected].

LIFeTIMe FITneSS STePPIn’ OUT

AnnUAL wALKInG CHALLenGeJoin us and community members to strive for 70,000 steps in seven days. you’ll learn to track your steps throughout the week and have the opportunity to take part in classes only for program participants. Join us for a week’s worth of fun! All participants receive a pedometer and T-shirt as well as chances to win prizes. Visit: www.augustahealth.com/lifetime-fitness for more information and pricing.

Happenings at Augusta HealthCalendar of classes and groups


oncology support groupsFor more information about anycancer group, call Leigh Anderson at(540) 245-7105.

FRIenDS LISTenInG TO FRIenDS GROUPFor newly diagnosed cancer patients who have fears, questions or concerns. This group also addresses life after cancer treatments.when: Wednesdays, 4–5 p.m.where: Augusta Health Cancer CenterConference Room

LeAn On Me—

CAReGIVeR SUPPORT GROUPWhile you‘re taking care of your loved one, don’t forget to take care of yourself.when: Mondays, 4–5 p.m.where: Augusta Health Cancer Center Conference Room

stroke supportSHenAnDOAH VALLeY STROKe CLUBThis support group is for those who have suffered a stroke and their family members, care partners and friends.when: First Friday of every month, noon: Friday, Sept. 7 and Friday, Oct. 5Call: Shelley Payne at (540) 332-4047 or (540) 932-4047

community WellnessGAIn InDePenDenCe FROM TOBACCOThis six-session smoking and smokeless tobacco cessation program will help you examine why you use tobacco and create an individual quit plan. The instructor uses evidence-based guidelines and is a Certified Tobacco Treatment Specialist.when: Fall classes will begin Thursday, Sept. 13, 6–7:30 p.m.Call: (540) 332-4988 for more information

Discover what our triple-board certified Dermatologist,Kristen Savola, MD, can do for you.

• Fraxel Restore and Fraxel CO2 Repair • Thermage CPT • Photo Rejuvenation Lasers • Botox Cosmetic and Dysport • Fillers-Restylane, Juvederm, Radiesse, Sculptra • Microdermabrasion/Hydrafacial • Spider vein treatments-Sclerotherapy, Laser • Products to improve skin tone, texture, and fade brown spots

Augusta Health La Vie Dermatology

& Medi-Spa has your anti-aging

solution.

(540) 941-2531 Waynesborowww.augustahealth.com | Find us on Facebook

Want to look 10 years younger?

Mention this ad and receive

10% off any of these treatments and productsCannot be combined with any other offer.

Continued on page 24 »


Continued from page 23 »

Happenings at Augusta Health

YOU CAn! LIVe weLL, AUGUSTA!if you are living with a chronic illness (asthma, arthritis, diabetes, heart disease, hypertension, etc.), join our Community Wellness educators for a six-session workshop to help you explore effective ways to manage your condition and take charge of your life. No charge; all community members welcome.when: Fall session begins Tuesday, Sept. 4; choose either 1–3:30 p.m. or 6–8:30 p.m.Call: (540) 332-4192 or (540) 332-4988 for more information

LIVe weLL, wITH DIABeTeS!Diabetes is a very challenging disease. Come join this six-week program, led by Community Wellness nurse educators, to help you better care for yourself or a loved one. Parents, spouses and caregivers can benefit from the class and are also encouraged to attend. Sessions reinforce healthy eating and exercise, but managing stress, fear, frustration, pain, fatigue, depression and other challenges are at the heart of this program. No charge; all community members welcome.when: Please call for information on the fall session. Call: (540) 332-4192 or (540) 332-4988 for more information

LIVInG A FULFILLeD LIFe

wITH HeART FAILUReThis two-session program helps participants learn sign and symptom management of heart failure, medication management and much more. it’s for people with and at risk for heart failure and their caregivers and loved ones.when: First and third Wednesdays of every month; times rotate each month: 11 a.m.–12:30 p.m. or 6–7:30 p.m.Call: (540) 332-4190

augusta health dietitiansCeLIAC SPRUe SUPPORT GROUPgroup meetings feature free samples of gluten-free foods, recipes from support group members, visits from food-service providers and a wealth of practical tips.when: Third Tuesday of every othermonth; 5–7 p.m.where: Augusta Health CommunityCare Building, rooms 1 and 2Call: Laura Johnson, RD, at (540) 932-5034

augusta health hospice of the shenandoahLIVInG AT THe enD OF LIFe—

HOSPICe VOLUnTeeR TRAInInGAre you interested in becoming a hospice volunteer and making a difference? Our next training session will begin on Sept. 10 and will be held on Monday and Thursday mornings, 9 a.m.–noon. Classes will last four weeks.Call: For more information, contact Lori Showalter, Hospice Volunteer Coordinator, at (540) 932-4904 or [email protected].

HeART TO HeART—

GRIeF SUPPORT GROUPif someone you love has died and you’dlike the “heart to heart” support of others who’ve also lost someone, we invite you to attend our support group. We understand this is a very difficult time in your life. Talking and sharing with others going through a similar experience can provide tremendous support and be extremely helpful in learning how to cope and live with your grief. Support groups are open to the community and provided free of charge.when: New groups begin throughout the year

where: Augusta Health CommunityCare BuildingCall: For more information and startingdates, contact Debbie Brown, Hospiceof the Shenandoah, BereavementCoordinator, at (540) 932-4911 or [email protected].

sleep disordersSLeeP APneA SUPPORT GROUP—

AwAKe (ALeRT, weLL, AnD KeePInG

eneRGeTIC)Representatives from the Sleep Center and Care Home Medical will answer questions about sleep and common sleep disorders.when: Third Monday on a quarterly basis where: Augusta Health CommunityCare BuildingCall: (540) 932-4169 for moreinformation

diabetes educationTYPe 1 DIABeTeS SUPPORT GROUPNo charge, open to the public.when: First Thursday of every month,6:30–7:30 p.m.where: Augusta Health Community Care BuildingCall: (540) 213-2537 or (540) 941-2537for more information

TYPe 2 DIABeTeS SUPPORT GROUPHave questions about diabetes and need answers? Learn and share with other people with diabetes. Topics will be centered around learning to manage your diabetes. No charge, open to the public.when: Fourth Monday of most months, 5:30–6:30 p.m.where: Augusta Health Community Care BuildingCall: (540) 213-2537 or (540) 941-2537for more information


TYPe 2 DIABeTeS CLASS SeRIeSA monthly three-class series recognized by the American Diabetes Association will help with your daily management of type 2 diabetes. Topics include prevention steps, meal planning and medications. Classes are offered at various times and days of the week.Call: (540) 213-2537 or (540) 941-2537for more information

PRe-DIABeTeS CLASSThis class is for people diagnosed with pre-diabetes. The focus is on how to slow the progression to type 2 diabetes by making healthy lifestyle changes.Call: (540) 213-2537 or (540) 941-2537for information about class dates and times

ostomy support groupAUGUSTA HeALTH DIVeRSIOnS—

ASSISTInG YOU FOLLOwInG

OSTOMY SURGeRYin this group meeting, you’ll share ideas and improve your quality of life after ostomy surgery.when: Second Monday of every other month, 6–8 p.m.: Sept. 10, Nov. 12 where: Augusta Health Community Care Building, Room 2Call: (540) 332-4346 for details

augusta health lifetime fitness tennis program scheduleADULT 1*2*3 TennISLearn how to play, improve skills andpractice. Ages 18 and older.when: Thursdays, 6–7:30 p.m.Cost: $76.50

ADULT CARDIO TennISThis “workout” tennis program is sure to leave you energized. Ages 18 and older.when: Mondays, 6:15–7:15 p.m.;Wednesdays, 10:15–11:15 a.m.Cost: $60

MUnCHKIn TennISAges 10 and under tennis format. Beginner, ages 4–6.when: Saturdays, 9–9:45 a.m.Cost: $57.50

FUTURe STARSAges 10 and under tennis format. Beginner and intermediate, ages 7–10.when: Saturdays, 9:45–11 a.m.Cost: $95.62

RISInG STARSLearn to play through competitive drills and games. Beginner and intermediate, ages 11–17.when: Saturdays,11 a.m.–12:15 p.m.Cost: $95.62

ACeSAdvanced and competitive, ages 12–17.when: Saturdays, 12:15–1:45 p.m.Cost: $114.75

CIRCUIT ACeSAdvanced and competitive, ages 12–17.when: Tuesdays and Thursdays, 4:30–6 p.m.Cost: $229.50

Times and fees are subject to change. For more information, call Chad Reed, Tennis Coordinator/Pro, at (540) 332-5280 or email [email protected].

nursing symposiumHeALTHCARe ReFORM—nURSInG

CHALLenGeS AnD OPPORTUnITIeSPresented by the Augusta Health Education Council; open to professional nurses and nursing students. when: Tuesday, Oct. 30, 8 a.m.– 4:30 p.m. (registration begins at 7 a.m.)where: Augusta Community Care Building (on the Augusta Health campus)Cost: $15 ($10 for nursing students); includes lunchemail: gena at [email protected] or Charlotte at [email protected]

851 Statler Blvd. – Staunton, Va. (Old Blockbuster building)

NOW OPEN Open 365 Days a Year!

Phone: 540-245-7470 Staunton 221-7470 Waynesboro

Your Health Matters

OutpatientCENTER

Urgent care — treatment of acute illnesses, injuries, and medical problems

Preventive care — physical exams, pelvic exams, immunizations

Imaging — emergency and diagnostic x-rays, women’s imaging

Laboratory services — routine blood draws, rapid strep and �u tests, drug screenings

Services include:

new HeALTHCARe PROVIDeRS


At Augusta Health, recruiting experienced, dedicated providers for your healthcare is one of our top priorities. These generalists and specialists can help keep you and your family

healthy. We’d like to introduce you to our new physicians and allied health professionals.

COLLeen ARnOLD, MD

emergency medicine medical school: Hahnemann university School of Medicine residency: North Carolina Baptist Hospital

ROBeRT D. BURKe, PA-C

pain management undergraduate education: Ohio State university graduate education: university of Cincinnati practice: Augusta Health Pain Management

RODneY C. GRABeR, MD

noninvasive cardiology medical school: Medical university of Ohio residency: university of Virginia fellowship: Ohio State university certifications: BDC internal Medicine, BDC Cardiology, BDC Echocardiography, BDC Nuclear Cardiology

Ann HenDeRSOn, PA-C

emergency medicine undergraduate education: Virginia Polytechnic university graduate education: Eastern Virginia Medical School

BeTH MAUST, MD

emergency medicine medical school: Johns Hopkins residency: university of Michigan Hospital

nATHAn MAUST, MD

emergency medicine medical school: Johns Hopkins residency: university of Michigan Hospital

BeVeRLY POweLL, FnP

primary care undergraduate education: West Liberty State College graduate education: graceland College, West Virginia university practice: Valley Family Medicine

fInD the rIght phYsIcIan! if you or a family member needs a primary care or specialty physician, visit www.augustahealth.com and click on “find a physician.”


✂

APRIL ReAGAn, nP-C, CnM

obstetrics and gynecology undergraduate education: Southern illinois university graduate education: Emory university practice: Augusta Health Care for Women

GReGORY SHAwVeR, MD

family medicine medical school: university of Virginia residency: Lancaster general practice: Augusta Health Primary Care

jOHn SHeRIDAn, DO

emergency medicine medical school: West Virginia School of Osteopathic Medicine internship: Delaware Valley Medical Center

KARI SOMeRS, CnM

obstetrics/gynecology undergraduate education: James Madison university graduate education: university of Pennsylvania practice: Augusta Health Care for Women

SARA TRAnUM, PA-C

emergency medicine undergraduate education: James Madison university graduate education: James Madison university

MOLLY VAn HORn, PA-C

primary care undergraduate education: SuNy graduate education: Kings College practice: Augusta Health Primary Care

Our highly trained physicians and staff use state-of-the-art technology to provide the best care with warmth and compassion.} }

Non-Profit Organization

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PAID Lebanon Junction, KY

Permit No. 115

AuguSTA HEALTH78 MEDiCAL CENTER DRiVE P.O. BOx 1000FiSHERSViLLE, VA 22939

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Augusta Health Matters is published by Augusta Health. The articles in this publication should not be considered specific medical advice, as each individual circumstance is different. entire publication © 2012 Augusta Health. All rights reserved. For more information or to be removed from or added to this mailing list, please call (540) 332-4969 or visit www.augustahealth.com.

THe BeST OF THe BeST!

Augusta Health receives 3 awards for healthcare excellence

one of the best hospitals in america is located right here

in fishersville—and noW, We have the aWards to prove it!

This year, Augusta Health has received three awards for

healthcare excellence. The hospital has been named a

100 Top Hospital by Thomson Reuters for the second

consecutive year. Also for the second year, Augusta Health was

recognized as an Everest Award winner. And Augusta Health

received a Healthgrades 100 Best Hospitals in America award.

what do these awards mean?

The 100 Top Hospital Award is given to hospitals that

demonstrate great performance in areas of care, safety and

financial responsibility. it recognizes better care at lower cost.

The Everest Award goes to just 12 hospitals within the

100 Top Hospitals who delivered the greatest rate of improve-

ment over the past five years.

Healthgrades’ America’s 100 Best Hospitals Award also

recognizes high-quality care and improvement. America’s

100 Best Hospitals are those who rank among the top

5 percent for quality for at least four consecutive years. Only

16 hospitals in the country are on both ‘100’ lists.

everyone wins

These achievements show that Augusta Health’s staff is

working constantly to provide the highest-quality care—

and to keep improving that care—in our community.

“you are our neighbors, our friends and our families.

We want to assure you that when you come to us for care,

it’s the best care available,” says Mary N. Mannix, FACHE,

president and CEO of Augusta Health. “i’m proud of the

awards we’ve won, but i’m even prouder of the staff who

deliver the care that these awards recognize. Awards are

meant to be shared—with our staff and with you, the

community we serve.”

awarD-worthY care!visit www.augustahealth.com for the latest news about our award-winning hospital.

Summer - Augusta Health

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