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Subject Search Disconnect:
Or, How Do Our Users Want to Search for Subject Information?
Margaret Mellinger and Jane Nichols Oregon State University Libraries
OLA, 2006
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“virtual college libraries”
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needs assessment
• literature review and web site inventory
• survey
• focus group
• usability
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literature review
• customization • database driven web pages • mylibrary type applications• personalization • portals • subject research guides• subject searching/organization on web
pages
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web site inventory
• Ohio State University Libraries Gateway to Information• VIVO Virtual Life Sciences Library • University of Washington’s Resources by Subject Pages • University of Washington Health Sciences • NCSU
– Business Information Network – MyLibrary
• University of Rochester River Campus Libraries• AquaBrowser • University of Michigan Business Library • University of Minnesota Undergraduate Virtual Library
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student survey
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survey comments
Make it simpler
…make it more friendly
Sometimes I just get lost…
More publicity!
Common searches
Simple search box
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focus groups
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focus group comments
…2 hours in library vs. 5 minutes online
Single search box
Suggested search terms
Too many choices… …no explanation of
choices
Steps that narrow the search
icons
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usability sessions
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conclusions
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new directions
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questions
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virtual college libraries taskforce
Ruth Vondracek, lead
Loretta Rielly
Maureen Kelly
Hannah Gascho Rempel
Jane Nichols
Margaret Mellinger
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web site addresses• AquaBrowser
http://www.medialab.nl/• Cornell University VIVO Virtual Life Sciences Library
http://vivo.library.cornell.edu/• Ohio State University Libraries Gateway to Information
http://library.osu.edu/sites/thegateway/• NCSU Business Information Network
http://www.lib.ncsu.edu/business/• NCSU MyLibrary
http://www.lib.ncsu.edu/mylibrary/about.html• University of Michigan Business Library Database Finder
http://eres.bus.umich.edu/dbfinder/DataBaseFinder.htm• University of Minnesota Undergraduate Virtual Library
http://www.lib.umn.edu/undergrad/• University of Rochester River Campus Libraries
http://www.lib.rochester.edu/• University of Washington Health Sciences
http://healthlinks.washington.edu/• University of Washington’s Resources by Subject pages
http://www.lib.washington.edu/subject/
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selected articles • Dahl, M. 2004. Content Management Strategy for a College Library Web Site. Info. Tech. Libr. 23(1):23-29.• Ghaphery, J. 2002. My Library at Virginia Commonwealth University: Third year evaluation. D-Lib Magazine.
8(7).• Ghaphery, J. and D. Ream. 2000. VCU’s My Library: librarians love it—users? Well, maybe. Info. Tech. and
Libraries. 19(4):186-190.• Gibbons, S. 2003. Building Upon the MyLibrary Concept to Better Meet the Information Needs of College
Students. D-Lib Magazine. 9(3).• Guenther, K. 1999. Customized data delivery through web portals: a case study. Online. 23(6):51.• Hein, K.K. and M.W. Davis. 2002. The Research Wizard: An Innovative Web Application for Patron Service.
Internet Reference Services Quarterly. 7(1):1-18.• Jordan, W. 2000. My Gateway at the University of Washington libraries. Info. Tech. and Libraries. 19(4):180-
185.• Ketchell, D.S. 2000. Too many channels: making sense out of portals and personalization. Info. Tech. and
Libraries. 19(4):175-179.• Levinson, M. 2002. Portal U.; How to connect students, faculty, staff, alumni and businesses so that they can
share the school’s services, research and applications? Go for the gateway approach. CIO. 16(3):1.• Morgan, E.L. 20 Jan 2005. MyLibrary@NCState: The Implementation of a User-centered, Customizable
Interface to a Library’s Collection of Information Resources. http://my.lib.ncsu.edu/about/sigir-99/.• Nielsen, J. 27 Feb 2005. Personalization is over-rated. http://www.useit.com/alertbox/981004.html• Roberts. G. 2000. Designing a database-driven web site, or the evolution of the infoiguana. Computers in
Libraries. 10:26-32.• Westman, S. 2001. Database-backed library web pages. The Electronic Library. 19(6):424-431. • Yerkey, N. 2001. Active server pages for dynamic database web access. Library Hi Tech. 19(2):133-142.