Sub10 Systems Professional Services

Presented By

John Golding & Frank Pauer

Professional Services Group

Sub10 have a wide range of experienced engineers all over the world, as well as many development and design engineers based in out facility in Devon, UK.

We are truly a global company supplying in to many industries. This has given us massive experience in the wireless industry.

Sub10 Services – A Win-Win Situation

Sub10 Services will be available like any other product line item through Sub10’s certified channel partners

Partners with will be able to deliver & sell service products with the goal to:• Deliver / sell services even when own service resources are not available or busy• Provide a certain level of security for all customers, especially individuals entering

the wireless sector and are new to Millimeter Wave • Help bridge the knowledge gap and allow customers to hit the ground running

Launch of a Global Services

Installation and commissioningNetwork PlanningTrainingSupport Packages

Types of Support Product

Many customers need support on installing links, especially for the first time

We have Two methods in which we can be of assistance:• Office based – Remote access is required• Onsite – Travel to site is required

Either case - 1 Day of support is purchased

On Site – Installation Support

Includes –• 1 Day on site Support• Covers V or E Band Products• Hands On Training• LOS Training & Guidance• Link Commissioning • Link Performance Tests using

calibrated test equipment.

E1000 (E-Band) 1875 Euro LPV Series Products 1500 Euro LPNote: This service is global, Travel costs are covered up to 250 Euro

Remote – Installation Support

• 1 Day Office based support• Covers V or E Band Products• Remote Commissioning• Installation Technical support

via direct line• Remote Access via Team

Viewer or other• Less cost than onsite

E1000 (E-Band) 438 Euro LPV Series Products 438 Euro LP

First link bundle

• 2 days of support in total• Day 1 - Onsite Training for

technical/sales staff in the office• Day 2 - Day Installation assistance &

Commissioning for first Link on site

This is aimed at first installations – new Partners, Distributors or end customers who want to jump the learning curve. Often the first installation is where most of the learning is done, this is often something which an end customer does not need to see!This bundle is designed to take away that pain.

First Link Bundle: 3125 Euro LP

Remote Commissioning Plus

• Includes 1 year Extended Warranty• (1 Day Office Based) Remote Commissioning• Installation Support via TeamViewer or Other Additional 3rd years warranty is designed to encourage the use of the remote commissioning service. This then gives you security on two fronts

Remote Commissioning Plus: 750 Euro LP

RepeatIt RCS Server Installation

RCS is a Server used for managing our RepeatIt range of products. If you decide not to use the remote Cloud service, we can build you one of your own. • Local onsite Installation

1875 Euro LP

• Remote server installation1000 Euro LP

Special cases – If you already use the Cambium Wireless manager, we can make changes to enable management of RepeatIt products (2 days on site)

3750 Euro LP

MMW Network Planning

We offer an off site planning service which allows you to deploy a dense MMW network with confidence. The service utilizes an in house tool developed at Sub10

We can also help you with Feasibility checks and link budgets on a per link basis

1 Link - 250 Euro LP5 Links - 188 Euro LP Per Link10 Links - 125 Euro LP Per Link

RepeatIt Network Planning

Networks using RepeatIt product can become very complex. Estimating the coverage and capacity of a PtMP network is a specialist area

We can help you plan your network and optimize it so that you realize maximum value for money

RepeatIt network planning – based on hourly billing, as the scale and complexity of the network is variable

188 Euro LP Per Hour

Product Training and Certification

MMW Focused Technical TrainingE1000/V100/V320/V1000

1.5 Days 3125 Euro LP

RepeatIt Focused Technical TrainingAll products and the Cloud

1 Day 1875 Euro LP

Combined MMW and RepeatIt 2 Days 3750 Euro

MMW Installation and Commissioning training 1 Day 1875 Euro

Certification

By getting Sub10 Certified you will enjoy the benefits of our Gold and Platinum Support Packages

Benefits include:• Priority Hot Line Access• Training Vouchers• Onsite installation vouchers• Advanced warranty replacement (links purchase during contract)• 3rd years warranty if you purchase 10 links within the contract

period

Note: befits vary depending on package you choose

Premium Support Packages

Silver 375 Euro Per Month• Priority Hotline Access• 1 Training Voucher (2 Days per year)• 1 onsite installation Voucher• Support Site login

Gold 1250 Euro Per Month• Priority Hotline Access• Advanced warranty for all links purchased during contract *• 1 Training Voucher (2 Days per year)• 1 onsite installation Voucher

Platinum 1500 Euro Per Month• Priority Hotline Access• Advanced warranty for all links purchased during contract• 1 Training Voucher (2 Days per year)• 1 onsite installation Voucher• 3rd warranty year per link purchased (up to 10 links per year) *

Pricing

Service Product Price Book

Questions ??

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Support.sub10systems.com

Visit Our Support site –

See when we are running training or holding WebinarsHave access to the latest firmware and documentation

Our Main Website

www.sub10systems.com

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