Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

1 | P a g e

About the Author

Cayosoft’s Study Guide Series Author is Anders Eide. Anders serves as a consulting technical lead and MCT in Norway. Anders area of expertise includes IaaS, SaaS, Platform Design and Implementation and Cloud Services. To show his dedication to the Microsoft community, and to preparing himself for the MCSA exam, he created this

Study Guide. Follow Anders on Twitter @anderseide.

Anders Eide

Study Guide: Microsoft Exam 70-346: Managing Office 365 Identities and Requirements Exam Sites and Training from Microsoft

Office 365 MCSA Exam #1: http://www.microsoft.com/learning/en-us/mcsa-office365-certification.aspx

Exam Home Page: http://www.microsoft.com/learning/en-us/exam.aspx?ID=70-346

Microsoft Course 20346B: Managing Office 365 Identities and Services https://www.microsoft.com/learning/en-us/course.aspx?ID=20346B

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

2 | P a g e

Exam Knowledge Domains

This exam is divided into six main categories as follows:

1. Provision Office 365 where you will be Provision tenants, add and configure custom domains

and plan a pilot.

2. Plan and Implement Networking and Security in Office 365 is testing you in DNS configuration

for the services, enable client connectivity to Office 365, Administer rights management and

Manage administrator roles in Office 365

3. Manage Cloud Identities tests you in password management, managing user and security

groups and manage cloud identities with Microsoft PowerShell

4. Implement and Manage identities by Using DirSync is testing you on preparing on-premises

Active Directory for DirSync, DirSync setup and managing Active Directory users and groups with

DirSync in place.

5. In Implement and Manage Federation Identities [single sign-on(SSO)] you are tested in AD FS

requirements planning, install and manage AD FS servers and install and manage AD FS proxies.

6. The last skill mentioned is Monitor and Troubleshoot Office 365 Availability and Usage. Here

you will be tested on analyzing reports, monitor service health and isolate service interruption.

As with every other reading list, this list has gotten it’s life during my own reading, an I’m still reading for it myself.

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

3 | P a g e

Additional Exam Resources

Some general links that’s good to have knowledge about

Office Ignite Labs http://officeignitelabs.cloudguides.com/

Manage Azure AD using Windows PowerShell http://msdn.microsoft.com/en-us/library/azure/jj151815.aspx

Exchange Online PowerShell http://technet.microsoft.com/en-us/library/jj200677%28v=exchg.150%29.aspx

Introduction to the SharePoint Online Management Shell https://support.office.com/en-us/article/Introduction-to-the-SharePoint-Online-Management-Shell-c16941c3-19b4-4710-8056-34c034493429

Using Windows PowerShell to manage Lync Online http://technet.microsoft.com/en-us/library/dn362831.aspx

Microsoft Virtual Academy Resources http://www.microsoftvirtualacademy.com/product-training/office-365

Pluralsight.comTraining Course http://www.pluralsight.com/courses/setting-up-office-365-identities

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

4 | P a g e

❶ Provision Office 365

Provision tenants

Configure the tenant name, tenant region, global administrator; manage tenant subscriptions; and manage the licensing model

Deployment planning tips for Office 365 http://technet.microsoft.com/en-us/library/hh852435.aspx

What is a tenant name http://thecloudmouth.com/2012/09/13/whats-in-a-tenant-name/

Microsoft Online Services International Availability http://www.microsoft.com/online/international-availability.aspx

You can not change the country associated with your tenant http://blog.hametbenoit.info/Lists/Posts/Post.aspx?List=18e81d52%2D5f75%2D4a8b%2Da6fb%2Dd446041fc0b6&ID=506&Web=b9bfd832%2D45d2%2D4774%2D9d68%2D3f8754ed688e

Administration roles in Office 365 http://technet.microsoft.com/en-us/library/hh852528.aspx

Assigning admin roles http://office.microsoft.com/en-us/office365-suite-help/assigning-admin-roles-HA102816050.aspx

Buy a subscription after trying Office 365 http://community.office365.com/en-us/f/148/t/268826.aspx

Compare all Office 365 for business plans http://office.microsoft.com/en-us/business/compare-all-office-365-for-business-plans-FX104051403.aspx

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

5 | P a g e

Add and configure custom domains

Specify domain name, confirm ownership, specify domain purpose, and move ownership of DNS to Office 365

Office 365 Service Description – Domains http://technet.microsoft.com/en-us/library/office-365-domains.aspx

Add your domain to Office 365 http://office.microsoft.com/en-us/office365-suite-help/add-your-domain-to-office-365-HA102818660.aspx

Troubleshoot issues with verifying you custom domain in Office 365 http://office.microsoft.com/en-in/office365-suite-help/troubleshoot-issues-with-verifying-your-custom-domain-in-office-365-HA103991713.aspx

Video: Confirm ownership of your custom domain name

The domain purpose for Office 365 http://office.microsoft.com/en-001/office365-suite-help/the-domain-purpose-for-office-365-HA103834255.aspx

Verify your domain and change name servers at any DNS hosting provider or domain registrar http://office.microsoft.com/en-us/office365-suite-help/verify-your-domain-and-change-name-servers-at-any-dns-hosting-provider-or-domain-registrar-HA103480040.aspx

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

6 | P a g e

Plan a pilot

Designate pilot users, identify workloads that don’t require migration, run the Office 365 onramp readiness tool, create a test plan or use case, and connect existing email accounts for pilot users, service descriptions

Plan an Office 365 pilot deployment http://technet.microsoft.com/en-us/library/hh852499.aspx

OnRamp for Office 365 https://onramp.office365.com/OnRamp/

Connected accounts http://office.microsoft.com/en-us/support/connected-accounts-HA102836325.aspx

FastTrack – Pilot http://fasttrack.office.com/pilot

Office 365 Service Descriptions http://technet.microsoft.com/en-us/library/office-365-service-descriptions.aspx

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

7 | P a g e

❷ Plan and Implement Networking and Security in Office 365

Configure DNS records for services.

Creating DNS records for Exchange, Lync, and SharePoint.

Create DNS records at any DNS hosting provider for Office 365 http://office.microsoft.com/en-us/office365-suite-help/create-dns-records-at-any-dns-hosting-provider-for-office-365-HA103479204.aspx

Enable client connectivity to Office 365

Configure proxy server to allow anonymous access to Office 365 URLs, configure firewalls for outbound port access to Office 365, recommend bandwidth, Internet connectivity for clients, and deploy desktop setup for previous versions of Office clients

You can’t connect to Lync Online, or certain features don’t work, because an on-premises firewall blocks the connection http://support.microsoft.com/kb/2409256/en

Troubleshooting tips for Office 365 ProPlus http://technet.microsoft.com/en-us/library/gg702620.aspx

Office 365 URLs and IP address ranges http://technet.microsoft.com/en-us/library/hh373144.aspx

Ports and protocols used by Office 365 http://technet.microsoft.com/en-us/library/hh852522.aspx

Plan for Internet bandwidth usage for Office 365 http://technet.microsoft.com/en-us/library/hh852542.aspx

Manually update and configure desktops for Office 365 http://office.microsoft.com/en-us/office365-suite-help/manually-update-and-configure-desktops-for-office-365-HA102817833.aspx

Use my current Office desktop apps with Office 365 http://office.microsoft.com/en-us/office365-suite-help/use-my-current-office-desktop-apps-with-office-365-HA102817827.aspx

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

8 | P a g e

Administer rights management

Activate rights management, Office integration with rights management, assign roles for Windows Azure Active Directory (WAAD) RM, and enable recovery of protected document

Windows Azure Rights Management http://technet.microsoft.com/en-us/library/jj585024.aspx

Office 365 Information Protection using Azure Rights Management http://blogs.technet.com/b/rms/archive/2013/11/11/office-365-information-protection-using-azure-rights-management.aspx

Integrating Office with Windows Azure Rights Management http://technet.microsoft.com/en-us/library/jj585031.aspx

Manage administrator roles in Office 365

Permission model, create or revoke assignment of administrative roles or the administrative model, determine and assign global administrator, billing administrator and user administrator, delegated administrator, and control password resets

Administration roles in Office 365 http://technet.microsoft.com/en-us/library/hh852528.aspx

Assigning admin roles http://office.microsoft.com/en-us/office365-suite-help/assigning-admin-roles-HA102816050.aspx

Permissions in Office 365 http://office.microsoft.com/en-us/help/permissions-in-office-365-HA104043996.aspx

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

9 | P a g e

❸ Manage Cloud Identities

Configure password management

Expiration policy, password complexity, password resets, and Administration Center

Manage passwords http://technet.microsoft.com/en-US/library/jj151808.aspx

Password policy in Windows Azure AD http://technet.microsoft.com/library/jj943764.aspx

Manage user and security groups

Bulk import, Windows Azure Active Directory Graph API, soft delete, Administration Center, and multi-factor authentication

User management http://technet.microsoft.com/en-us/library/hh967609.aspx

Windows Azure Active Directory Graph http://msdn.microsoft.com/en-us/library/windowsazure/hh974476.aspx

Office 365 Administration http://technet.microsoft.com/en-us/library/office-365-administration.aspx

Introduction to Office 365 Administration Center http://www.codeproject.com/Articles/687129/Introduction-to-Office-365-Administration-Center

Windows Azure Active Authentication: Multi-factor for Security and Compliance http://blogs.technet.com/b/ad/archive/2013/06/12/windows-azure-active-authentication-multi-factor-for-security-and-compliance.aspx

Enabling Office 365 multi-factor authentication for online administrators http://community.office365.com/en-us/blogs/office_365_community_blog/archive/2013/06/19/enabling-office-365-multi-factor-authentication-for-online-administrators-grid-user-post.aspx

Multi-Factor Authentication for Office 365 http://blogs.office.com/2014/02/10/multi-factor-authentication-for-office-365/

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

10 | P a g e

Manage cloud identities with Microsoft PowerShell

Configure passwords to never expire, bulk update of user properties, bulk user creation, Windows Azure Active Directory cmdlets, bulk user license management, and hard delete users

Manage Windows Azure AD using Windows PowerShell http://technet.microsoft.com/en-us/library/jj151815.aspx or http://aka.ms/aadposh

Set up user passwords to never expire http://office.microsoft.com/en-us/office365-suite-help/set-up-user-passwords-to-never-expire-HA102816049.aspx

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

11 | P a g e

❹ Implement and Manage Identities by Using DirSync

Prepare on-premises Active Directory for DirSync

Plan for non-routable domain names, clean up existing objects, plan for filtering Active Directory, and support for multiple forests

Prepare your directory for Windows Azure Active Directory integration http://technet.microsoft.com/en-us/library/hh852503.aspx

Directory Sync Scenario http://msdn.microsoft.com/en-us/library/windowsazure/dn441212.aspx

Manage directory synchronization http://msdn.microsoft.com/en-us/library/windowsazure/jj151821.aspx

Set up DirSync [WAAD sync tool]

Soft match filtering and identify synchronized attributes, password sync, and installation requirements

List of attributes that are synced by the Windows Azure Active Directory Sync tool http://support.microsoft.com/kb/2256198/en

Set up your directory sync computer http://msdn.microsoft.com/en-us/library/windowsazure/dn144767.aspx

Manage Active Directory users and groups with DirSync in place.

Deleting, create, modify, and scheduled and forcing synchronization

Syncronize your directories http://msdn.microsoft.com/en-us/library/windowsazure/jj151771.aspx

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

12 | P a g e

❺ Implement and Manage Federated Identities for Single Sign-On (SSO)

Use third-party identity providers to implement single sign-on http://technet.microsoft.com/en-us/library/jj679342.aspx

Directory Sync with Single Sign-On Scenario http://technet.microsoft.com/en-us/library/dn441213.aspx

Plan requirements for Active Directory Federation Services (AD FS)

Namespaces and certificates, plan AD FS internal topologies and dependencies, plan AD FS proxy topologies, network requirements, multi-factor authentication, and access filtering using claims rules

Checklist: Use AD FS to implement and manage single sign-on http://technet.microsoft.com/en-us/library/jj205462.aspx

Overview: Manage Risk with Additional Multi-Factor Authentication for Sensitive Applications http://technet.microsoft.com/en-us/library/dn280949.aspx

Using Multi-Factor Authentication with Active Directory Federation Services http://technet.microsoft.com/en-us/library/dn394281.aspx

Understanding Key AD FS Concepts http://technet.microsoft.com/en-us/library/ee913566.aspx

Install and manage AD FS servers

Create AD FS service account, configure farm or stand-alone settings, add additional servers, convert from standard to federated domain, and manage certificate lifecycle

Directory Sync with Single Sign-On Scenario http://technet.microsoft.com/en-us/library/dn441213.aspx

Active Directory Federation Services Overview http://technet.microsoft.com/en-us/library/hh831502.aspx

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

13 | P a g e

Install and manage AD FS proxy servers

Set up perimeter network name resolution, install required Windows roles and features, set up certificates, configure AD FS proxy settings, and set custom proxy forms login page

Directory Sync with Single Sign-On Scenario http://technet.microsoft.com/en-us/library/dn441213.aspx

Active Directory Federation Services Overview http://technet.microsoft.com/en-us/library/hh831502.aspx

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

14 | P a g e

❻ Monitor and Troubleshoot Office 365 Availability and Usage

Analyze reports

Service reports, mail protection reports, auditing log, and portal email hygiene reports

View and download reports about service usage in Office 365 http://office.microsoft.com/en-us/office365-suite-help/view-and-download-reports-about-service-usage-in-office-365-HA102819905.aspx

Monitor service health

RSS feed, service health dashboard (including awareness of planned maintenance, service updates, and historical data), Office 365 Management Pack for System Center Operations Manager, and Windows PowerShell cmdlets

View the status of your services http://office.microsoft.com/en-us/office365-suite-help/view-the-status-of-your-services-HA102817837.aspx

Monitor Office 365 with SCOM 2012 SP1 http://social.technet.microsoft.com/Forums/systemcenter/en-US/46443681-c0c4-41c9-99b8-df83ef7be3b8/monitor-office-365-with-scom-2012-sp1?forum=operationsmanagermgmtpacks

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

15 | P a g e

Isolate service interruption

Create a service request, Microsoft Remote Connectivity Analyzer (RCA), Microsoft Online Services Diagnostics and Logging (MOSDAL) support toolkit, Transport Reliability IP Probe (TRIPP), Microsoft Connectivity Analyzer tool, and hybrid free/busy troubleshooter

Office 365 Platform Service Description – Support http://technet.microsoft.com/en-us/library/office-365-support.aspx

Microsoft Remote Connectivity Analyser https://testconnectivity.microsoft.com/

The Microsoft Online Service Diagnostics and Logging (MOSDAL) Support Toolkit http://support.microsoft.com/kb/960625/en

You experience poor audio or video quality in Lync Online http://support.microsoft.com/kb/2386655/en

Microsoft Connectivity Analyzer Tool http://technet.microsoft.com/en-us/library/jj851141(v=exchg.80).aspx

How to troubleshoot free/busy issues in a hybrid deployment of on-premises Exchange Server and Exchange Online in Office 365 http://support.microsoft.com/kb/2555008/en

Sponsored by Cayosoft® Connect & Simplify Administration™

#1 for AD, Office 365 & Hybrid Management

Special Offer: MCPs & MVPs qualify for a FREE Yearly Subscription to Cayosoft’s Software.

Visit Cayosoft.com/cayosoft-special-offers/ for details.

16 | P a g e

About Cayosoft

Simple and affordable, Cayosoft Administrator Suite is the #1 solution for Office 365 License Management. Cayosoft’s unique architecture gives administrators easy to setup rules to define the organizational wide policies for Office 365 License Management.

Cayosoft Office 365 License Management

Granular License Enforcement

Assign to AD or Office 365 Users

Compliance & billing reporting

Alert on low-license availability

Cayosoft Administrator– Hybrid Platform Capabilities

Account Provisioning

Automatic Group Management

Office 365 License Management

On-going Administration & Maintenance

Real-time Visibility & Reporting

Works with: Active Directory, Exchange, Office 365 and Windows Server

For more information visit:

http://www.cayosoft.com/

We are here to help answer any questions you may have so please contact us using one of the following methods:

U.S. Toll Free: +1-866-848-5350

International: +1-614-423-6718

E-mail us: sales@cayosoft.com

Web: http://www.cayosoft.com/contactsales/

COPYRIGHT © ANDERS EIDE, COPYRIGHT © 2015 CAYOSOFT. ALL RIGHTS RESERVED - This document is protected by copyright. No part of this

document may be reproduced or transmitted for any purpose other than the reader's personal use without the written permission of Cayosoft.

WARRANTY - The information contained in this document is subject to change without notice. Cayosoft makes no warranty of any kind with

respect to this information. CAYOSOFT SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF THE MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. Cayosoft shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection

with the furnishing or use of this information.

TRADEMARKS - Cayosoft and Cayo Software are trademarks of Cayo Software, LLC. in the United States of America and other countries. Other

trademarks and registered trademarks used in this document are property of their respective owners.