Ramid Mirzamagomedov

Elena Makeeva

Dimitar Bizhev

Michael Moore

Agenda – Cloud Computing

Begleithilfe (client) Summary

Cloud

CRM

Benefits

Types of Cloud

Security & Reliability

Cost

Recommendation

Begleithilfe

What the Company Does?

Objectives of the Company?

Company Needs & Specifications

Cloud Computing

Cloud Computing

• a metaphor that refers to a network of elements provided by a

third party

• involves utilizing groups of remote servers and software

• centralized data storage and online access to computer services

• Clouds can be classified as public, private or hybrid.

• Files can be viewed and managed in the cloud by end users.

Cloud Overview

https://www.youtube.com/watch?v=tAUuY0Yld0E

Customer Relationship ManagementBenefits:

• connecting customers and employees

(part-time and full-time jobbers)

• Using CRM cloud technology allows

customers and internal users to access

information alike

• Begleithilfe will be the system administrator

who will define access levels across the

organization.

• employees can log in to the CRM system,

simultaneously, from any Internet-enabled

computer or device.

Benefits of using the Cloud

Benefits:

• Avoid capital expenditures on IT infrastructure

• Scalable

• Reliable = less down time

• Integration all your business applications within the cloud.

• Data consistency

• Economies of scale

• Secure log-on

Types of Cloud private/public/hybrid

Private cloud - where services are delivered from a business' data

center to internal users. Users have the flexibility of accessing data

while management preserves control and security.

Public cloud - a third-party provider delivers the cloud service over

the Internet. Public cloud services are sold on-demand and customers

only pay for bandwidth they consume.

Hybrid - cloud is a combination of private and public cloud services in

that they use the public domain for bandwidth heavy workloads but

use a private cloud for sensitive information. Public cloud is optimal

for Begleithilfe.

Security & Reliability

Security• Using a 3rd party’s enterprise-grade public cloud is very secure given

all of the automatic updates of their internal hardware and software. • Additional security includes a dedicated team of cloud security

experts who ensure that processes are in full compliance with

regulatory, and industry standards.

Reliability • Must be reliable – plenty of redundant backups • Amazon crashed for 3 days in April 2011. • Google’s service was available for 99.984% of 2010, or for all but

seven minutes of each month. • Obtaining support from the provider is straight forward as they can

access the software from wherever their headquarters are located.

Top Cloud Services

Cost Structure

UnlimitedEnterprise Performance$260 per user

per month$300 per user

per month

Most popular edition

$135 per user

per month

Customizable communities

World-class knowledge base

Social media integration

Unlimited online

training

24/7 toll-free support

100 admin services

Increase productivity

Access to the world’s #1CRM

and service Apps

Live agent web Chat

Salesforce knowledge

750 hours of EC2 running Linux, RHEL, or SLES t2.micro instance usage

750 hours of EC2 running Microsoft Windows Server t2.micro instance usage

750 hours of Elastic Load Balancing plus 15 GB data processing

30 GB of Amazon Elastic Block Storage in any combination of General

Purpose (SSD) or Magnetic, plus 2 million I/Os (with Magnetic) and 1 GB of

snapshot storage

15 GB of bandwidth out aggregated across all AWS services

1 GB of Regional Data Transfer

Free

Computer optimized

GPU

Storage Optimized

General purpose

HS1

Instance Types Matrix

AWS IAM users and permissions

Security groups

Network ACL

Reserved Instance

Spot Instance

On demand pricing

CPU CustomNetwork

Bandwidth

General Purpose

Memory Intensive

Network optimized:

fast networking with InfiniBand support

Computer Intensive

COST CALCULATOR – INTERACTIVE

https://www.cloudorado.com/cloud_server_comparison.jsp

Other Cloud Suggestions

Project Management Cloud – Basecamp

Internal communication – Slack

Marketing & Research - SurveyMonkey

Recommendation

• Begleithilfe is in an optimal position to capitalize on cloud based

technologies.

• Utilizing the cloud is a growing trend in the business place.

• Recommend implementing Amazon’s cloud services.

Main benefits summary: • scalability for growth

• reliability

• safety of information

• flexible cost structure that can be tailored to Begleithilfe’s business.

The cloud creates a win-win solution!