student handbook PGP 09-11 modified 3 august

8/8/2019 student handbook PGP 09-11 modified 3 august

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IILM Institute for Higher Education

Student Handbook

2009-11


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Table of contents

Academic calendar

Mission

PG Programme StructureAbout the Program Teaching Methodology Academic Requirements & Course Structure

Academic PolicyRegistration, Identity cards & E mail Ids Attendance Requirements Academic Progression & Appeal

Examination Policy

Assessments Examination Rules Grading system Promotion to second year Supplementary Examination

& Reevaluation Transcripts & Provisional Certificates Graduation & Medals

Placement PolicyPlacement Committee Placement rules

Student support SystemsLibrary Computer lab Study Abroad Student Clubs SchemesEarn while you learn

Discipline & Code of ConductDress Code

Discipline on the campus

Discipline in the classrooms

PGP AdministrationPGP Office Bearers

Communication with Programme office

PGP CampusesPGP Faculty Members


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Academic Calendar PGP 2009-11

Term 1 Monday, June 8, 2009 - Saturday, September 5,

Bridge course Monday, June 8- Friday, June 19

Commencement of Term 1 Monday June 22Term Examinations Friday August 28- Saturday, September 5

Term 2 Monday, September7, 2009Saturday,

November 14, 2009

Commencement of Term 2 Monday, September 7

Term Examination Friday October 30 - Saturday, November 7

Semester Break Monday, November 9 - Saturday November 14

Term 3 Monday, November 16, 2009 Saturday, January

Commencement of Term 3 Monday, November 16

Term Examinations Friday, January 22 - Saturday, January 30

Term 4 Monday, February 1, 2010Saturday, June 26,

2010

Commencement of Term 4 Monday, February 1

Term Examinations Monday, April 5, - Saturday April 10

Summer Training Thursday, April 15 - Saturday June 26

Term 5 Monday, June 28, 2010- Saturday, September 4,

2010Commencement of Term 5 Monday, June 28

Term Examinations Monday, August 30Saturday, September 4

Term 6 Monday, September 6, 2010 Saturday November

Commencement of Term 6 Monday, September 6

Term Examinations Monday, November 8 Saturday, November 13

Placement week ** Monday, November 15Saturday, November 20

Term 7 Monday, November 22, 2010Saturday, January

29, 2011

Commencement of Term 7 Monday, November 22

Term Examinations Monday, January 24Saturday, January 29

Term 8 Monday, January 31, 2011- Saturday, March 5,

2011

Commencement of Term 8 Monday, January 31

Term Examination/Comprehensive Project/Viva Tuesday, March 1Saturday, March 5


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MISSION

IILM is a center of excellence in value based education, training, research and consultancy. IILM's

mission is to develop tomorrow's business leaders through integrated learning and industry-academicpartnerships.

PROGRAMME STRUCTURE

1. About Post Graduate Programme (PGP)The postgraduate curriculum is aimed at helping students evolve into individuals who know who they are

and how they fit into a transforming world. The curriculum is a result of not only benchmarking with

world class institutes but also of conscious and continuous innovation. It imparts a strong sense of

purpose and at the same time equips students to deal with issues and organizational problems in a realistic

environment. It imparts learning that transcends boundaries of time, function, industry and culture. To getthe best out of the curriculum, a student, besides having an open mind, needs to be regular and present in

the sessions not only physically but also mentally. Prior preparation and active participation is a

prerequisite for all courses.

2. AwardsThe students will be awarded a PGDM ( Post Graduate Diploma in Management ) approved by DEC on

completion of the program along with the IILM award of completion of the PGP program 2009-11.

3. Teaching Methodology

The faculty at IILM Institute for Higher Education uses a mix of various teaching pedagogy to make thebest of the learning process. At the same time it is expected that students must take initiative in search ofknowledge, challenging them to think about issues outside the textbooks and encouraging them to

construct their own bridges to tackle various real life problems. Various methods used are:

Lectures

Individual/ Group Exercises and Interaction sessions

Case Studies

Audio/ Video Presentations

Seminars/ Guest Lectures

Quiz/ Business Games

Role Plays/ Real Life Simulations etc

3. Course Curriculum

Year 1: The first academic year shall consist of terms of 2 to 2 1/2 months each. The core courses and

value added courses are as follows:


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Life Skills Courses: This is an integral part of course curriculum. and students need to get at least a pass

PGP 09-11 Core Courses

Year I

Term I

Monday, June 8, 2009 - Saturday,

September 5, 2009

Term 2

Monday, September7, 2009 Saturday,

November 14, 2009

Term 3

Monday, November 16, 2009

Saturday, January 30,2010

Term 4

Monday, February 1, 2010

Saturday, April 10, 2010

Marketing Management Marketing ResearchSales & Distribution Management

Marketing of Services

Financial AccountingManagement Accounting Corporate Finance Indian Capital market (.5)

Organization Behavior Organizational Dynamics & Group

Processes - (.5 credit)Human Resource Management Talent Management ( .5 credit)

Managerial Economics Operations Research Economic Environment and Policy Production and Operations

Management

Quantitative Techniques for

Business Business Communication Strategic Management (1 credit)Cross cultural management

Elective

IT in BusinessExcel in business ( 8 sessions ) Management Information Systems

Project Appraisal & Financing

Elective

Excel in business ( 8 sessions ) Consumer Behaviour

Excel in business ( 8 sessions )

Managing and empowering

SelfEnhancing Self Image Interpersonal skills

Selling skills and summer

internship preparatory

workshops

IT Skills Extended Essay (.5 credit)

English Support Conversation Support Advanced Business English

Summer Training Thursday, April 15 - Saturday June 26, 2010

Year II

Term V Term VI Term VII Term VIII

Marketing Planning and Strategy

(1.0 credit)

Corporate Social responsibility

( .5 credit)

Applied Strategic Management

( .5 credit)

Business Law

(2.0 credit)

NGO Project/ Live projects / Languages/ Theatre/Art Appreciation

/Literature/Managing Environment /Entrepreneurship (( 1.5 credits )Comprehensive Project in lieu of two electives

PI training : Preparing for final placements ( .5)

Leadership & Influencing Skills ( .5 credit)


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grade to in order to be eligible for the diploma. The courses will be graded and the grades will be included

in the CGPA. 75% attendance in these courses is mandatory.

Summer Internship After the completion of first year of the Programme, students in the months of May

and June shall undertake two-month summer internship in their preferred area of specialization in any

corporate organization. The objective of summer training is to help students relate the concepts learned in

class with practice in real-life situations, make them aware of business practices and also to instill a senseof discipline in the students, which is essential for success in the corporate world. It is mandatory training

for all students and it will be equivalent to a full course on successful completion of the training.

Academic Year 2010-11:

The Institute offers major specializations in Marketing, Finance, Human Resource Management, dual

specialization in Information Technology and minor specialization, besides all of the above, in the areas

of Retail Management and International Business. Students are expected to choose 10 electives . They

have an option of doing a comprehensive project in Term VIII in lieu of 2 electives. The elective

offerings will as follows :

For Dual specialization (5+ 5), student will have to opt for 5 electives each from any two streamsFor Major-Minor specialization ( 7+3), student will have to opt for 7 electives from any one

stream and 3 electives from any other

Marketing electives Finance Electives HR Electives IT Electives

Supply Chain

Management

Retail management

Product & Brand

Management

Advertising & Sales

Promotion

Management

Rural Marketing

Customer

Relationship

Management

Business to Business

Marketing

Investment Analysis and

Portfolio Management

Risk & Insurance

Management

Merger and Acquisitions &

Financial Restructuring

International Finance &

Treasury Management

Management of Banks &

Financial Institutions

Management & Control

Systems & Cost Management

Financial Derivatives &

Financial Engineering

Corporate Taxation Electives

in Finance

Talent & Development

Compensation

Management

Strategic Performance

Management

Leadership

Development

Human Resource

Assessment

Mentoring Coaching &

Counseling

IR & Labor Law

Creativity &

Innovation

Management

Networks &

Telecommunications

Management

Enterprise Resource Planning

E Business Strategy

Database Management System

Business Intelligence & Data

Mining

IT Project management


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IB Electives Retail Electives

International

Marketing

Global Business

Environment

Global Business

Strategy

Retail store operations

Buying & Merchandising

Global Retail trends & Issues

At LR, the elective offering will be

o Marketing 9 electives + Cross Cultural Management ( open elective)o Finance 9 electives + Customer relationship management ( open elective)o

HR

3 electives( TAD, LD, CCM) + Consumer Behaviour ( open elective)o IT- 3 electives

At Gurgaon, the elective offering will be

o Marketing 9 electives + Cross Cultural Management ( open elective)o Finance 9 electives + Customer relationship management ( open elective)o HR 9 electives + Consumer Behaviour ( open elective)o IT- 6 electiveso IB 3 electiveso Retail 3 electives + Retail management (open elective)

Comprehensive Project -Term VI (in lieu of two electives of the Major area of specialization)Students who have opted for comprehensive project in lieu of two electives must do it in their area of

specialization only. This project is equivalent to two elective papers. A panel of faculty and industry will

evaluate each student out of 200 marks for the same. This constitutes a major component of the learning

process in the programme.

Live projectsAs a part of integrated learning process, the students take up live projects with corporate and community

in and around Delhi. This enables them to obtain an understanding of the overall functions of the

organization, exposure to actual work situation and an appreciation of society and societal issues.Students need to take permission from Dean / Head-Placement / Programme Office for such projects and

must submit a brief report on the experience and learning from the organizations, after the project is

completed. Appropriate credits are awarded to the students for these projects and experiences as decidedby the program committee.

Academic Policies & Procedures

1) Registration Number All the students will be issued a unique registration number, which is to be

mentioned for all communication / submission to the Faculty, PG Programme Office, or any other


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concerned department.

2) Identity Card

All the students will be issued an Identity Card on joining the programme.

Students are required to carry their Identity cards at all times, while in the Institute.

A student losing his/her Identity card or wanting a duplicate copy in exchange for the damaged one

will have to pay Rs.250/-.

The identity card has to be surrendered to the PG-Programme Office on completion of the

programme.

3) Personal E-Mail Id

The Institute has already given all students personal e-mail ids. Important information regarding the

programme and day-to-day activities will be sent to the student on their e-mail ids. Students should

develop the habit of checking their mails on a regular basis. It is the responsibility of the students to keepabreast of any announcements and changes made, irrespective of their attending/ not attending the

sessions. This e-mail id will remain active even when students graduate and leave the institute.

4) Verification of Educational Qualifications

All the documents submitted during the admissions have to be verified with originals and a self attested

photocopy has to be submitted in the Program office. If any document submitted during the

admissions/programme is found to be forged the student will be rusticated for the same with immediate

effect.

5) Attendance requirementsa) Minimum Requirements

Students are required to have a minimum of 75% attendance in each course during the term. The

Institute reserves the right to change the statutory limit. Those who fall short of attendance are not

permitted to take the end-term examinations.

b) Absence with good Cause:

Students who considers that their performance in any respect of their assessment may have been

significantly impaired by ill health or other form of adverse circumstances or have been prevented

for good cause from attending assessments or from completing a particular assessment , shall be

required to inform the Associate Dean of the school responsible for administering the course for

which the student is registered of the circumstances in writing as the earliest and at least within 7

days after the examination / assessment period to which they apply; the letter shall be

accompanied by a medical certificate or other form of report or evidence as appropriate.

The assessment will be carried on pro-rata basis for both midterm and end term, if the absence of

the good cause has been granted by the institution.

7) Course workMany Modules use individual or group assessed coursework as part of the module assessment. The


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guidelines which follow give some advice on procedures for submitting assessed coursework.

a) Assessed Coursework Copies Assessed course work will not be returned to you, though you

may be given feedback on your work. You are strongly advised to retain a soft copy of any assessed

work, which you submit.

b) DeadlinesDeadlines dates for submission of assessed coursework will generally be specified in course manualsor announced in the first class of each Term. Regulations on submission of assessed coursework

specify that any assessed coursework, which is submitted late without specific approval of the

concerned faculty, will automatically be awarded a mark ofzero. Reasons for late submission must be

supported by adequate documentation and the faculty teaching the course shall determine whether

those reasons are acceptable as good cause.

c) Size of the assessed Coursework:Students are expected to keep the word limit of coursework as

specified in the course manual. Only 10% of the specified limit is waived off. Work, which exceedsthe maximum permitted length, will be subject to a penalty deduction of marks equivalent to the

percentage of additional words over the limit. The limit shall exclude bibliographies, diagrams andtables, footnotes, table of contents and appendices of data. This will be on the discretion of the faculty

teaching the course.

d) Plagiarism in assessed Coursework

Management education is concerned with learning sand understanding as a basis for functioning

effectively and developing and extending knowledge. The appropriate way of enhancing learning and

understanding is to interpret information within your own knowledge base and in your own words.

Each year cases of plagiarism are uncovered and dealt severely. A coursework shall be considered

plagiarized for following reasons:

Copying sections of text from books, dissertation journals, Internet without acknowledgement.Brief statements may be used in assessed coursework from these sources but they should be fully

referenced including the page number.

Paraphrasing ideas from texts without stating their origins. The use of phrases such as

According to McDonald (1995). is acceptable.

Colluding with other students and submitting identical work

Copy the work of another student with or without the students consent

To avoid anyone copying you are advised to ensure that you delete any word-processed coursework

on Institutes PCs after you have copied the work on a pen drive.

EXAMINATION POLICY


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The examinations for the programmes of IILM Institute for Higher Education are a combination

of continuous internal assessment and formal end term examinations. To qualify in a paper,completing all requirements of continuous assessment and the end term examination is a

mandatory requirement.

Generally, weightage of internal evaluation is 40% and that of end-term examination is 60%.

Depending on the nature of subject, the assessment criteria vary. For certain subjects, there willbe no end-term examination, only continuous internal assessment will be held.

Continuous Internal Assessment (weightage: 40%)

This component of the evaluation carries a weightage of 40%. It will consist of:

Mid Term Evaluation (20 marks)

Internal assessment (20 marks): Case studies, Project work, Presentations and viva, Quizetc.

The concerned faculty notifies the internal assessment marks awarded. Students who fail to meetthe deadlines for submission of projects or assignments or who absent themselves at Internal

Assessment sessions are not entitled to any credits assigned for the same. In their own interests,

students are advised to follow the guidelines and schedule for submission of project reports, etc.In special cases, if the delay is on account of project assignments / placement activities, then the

student must get a written permission from the concerned authority (Dean/Head-Placements), on

the basis of which s/he must request the faculty to award the marks. All the resolutions regardingthe award of marks lie with the concerned faculty. The examination department will only

account the marks submitted by the concerned faculty.

It is mandatory for all students to score a minimum of 16 out of 40 (D Grade) in the

Internal Assessment of all courses in order to complete a course successfully.

In case a candidate fails to secure a D grade in the continuous internal assessment, s/he

should re-do the assignments.

End-Term Examination ( Weightage : 60%)

The two-year Program comprises of six end term examinations, which are scheduled as shown inthe academic calendar.

Eligibility of Candidate for EndTerm examination: To be eligible to appear at the end term

examination in any course, the candidates are required to fulfill the following conditions:

1. Eligible candidates are identified based on their assignment responses, term papers and/orcompletion of any other type of academic exercises prescribed from time to time.

2. Should have submitted a duly filled examination form by the due date.3. They should have paid the programme/term fee.4. Their registration for that programme should be valid.

If a student misses any end term examination of a course for any reason, s/he may appear for

the supplementary examination. This facility will be available for a maximum of 3 years since


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the date of registration for the course is valid for three years. In that case the score of qualified

assignments and and/or end term examinations will be retained and the student will be requiredto complete the left out requirements of such re-registered courses.

Attendance

Students are required to have a minimum of 75% attendance in each course during the term (

including absence due to sanctioned leave from the Dean/ Associate Dean for any Institute/

Placement related activities, leave due to medical reasons etc.). Students with less than 75%attendance in any individual course will not be allowed to sit in that particular examination. For

this they will be given J Grade (as per the grading system mentioned below) and they will be

allowed to sit in the Supplementary Examination.

Incase a student has missed any assessment, an application addressed to Associate Dean stating

the reason for absence along with relevant documents should be submitted in the Program office

within a week of absence. No applications will be accepted after a week.

Fees

No student will be allowed to sit in the end-term examination with dues in his/her account. Astudent therefore must abide by the deadlines mentioned in the handbook for the payment of

their fee installments in time. Non-Payment of fees in time will lead to stopping him/her from

sitting in the end-term examination.

No student will be allowed to sit in the end-term examination without their ID Cards.

Carrying of mobile phones/electronic gadgets is prohibited in the Examination Hall. No

student is allowed to enter the examination hall after 10 minutes of the start of the

examination and is also not allowed to leave the examination hall during the first hour of

examination.

Any student found copying or using unfair means will be debarred from the trimester

examination.

Grading System

IILM follows an absolute grading system on a 4 point scale for evaluation of academic

achievement of the students. The grading system followed is given below:

Grade Scale Remarks

A 4 Excellent

A- 3.7

B+ 3.3


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B 3.0 Good

B- 2.7

C+ 2.3

C 2.0 Average (Pass)

C- 1.7 Poor

D 1

F 0 Fail

J Nil Not Approved/Result Awaited/Withheld

Successful Completion of a Course

To complete a course successfully a candidate needs to score at least D grade in ContinuousInternal Assessment and at least D grade in the corresponding end term examination. If a

candidate scores an F in either or both, s/he will secure an F grade in that course.

Calculation of Grade Point Average (GPA)

Grade Point Average is calculated based on the grades secured in courses of each term. On the

basis of the absolute grading assigned for each paper, the grade point average is calculated as

follows:

a) Multiply the credits by the points assigned to the grade concernedb) Add the points arrived at for all the papers of the termc) Divide the points by the total number of credits

Example: ABC Term 1

Subject Credits Grade Grade Points

Marketing Management 3 A 4

Quantitative Techniques for Business 3 C+ 2.3

Financial Accounting 3 C 2

Organization Behavior 3 B+ 3.3

Managerial Economics 3 C+ 2.3

Information Technology in Business 3 C 2


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Calculation:

3x4=12, 3x2.3=6.9, 3x2=6, 3x3.3=9.9, 3x2.3=6.9, 3x2=6 = Total 47.7

Total credits 18 Grade Point Average = 47.7 divided by 18 = 2.65

Calculation of Cumulative Grade Point Average (CGPA)

The total grade points of different terms divided by the total number of credits indicates the

Cumulative Grade Point Average

Example Total grade points Total Number of Credits

Term1 47.7 18

Term2 59.7 18

CGPA after Term 2: 47.7+59.7= 107.4 divided by 36 = 2.98

Promotion from first year to second year

Every student is required to obtain a CGPA of 2.00 points (on 4.00 point scale) at the end of each

term, barring which s/he is put on academic probation for the next term. In case of noimprovement, withdrawal proceedings are initiated.

If the student has a CGPA less than 1.5 or have more than 12 F grades in the first year the

following options will be offered to the student:1. To withdraw from the course2. Take all year I examinations again by self-study (Only examination fees are payable in

this case) and attain the minimum CGPA requirements.

On attaining the minimum CGPA requirements, the students can opt to either paythe fees for completing the courses of the second year or withdraw after collecting

diploma for the I year.

Supplementary Examination

A student will have to write the supplementary examination if s/he secures and F grade incourse/s, had missed the examination or has a CGPA less than 2.0.


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All supplementary exams will be conducted along with the regular examinations for the junior

batch, for which students will have to submit the examination form with the requisite fees (Rs500/- per course) as per the instructions given by the Examinations Department. No special

supplementary will be conducted separately. The supplementary exams can be written only

within 3 years of the day of registration

Incase a subject is changed or dropped, the student will be directed by the exam cell to submit aproject. The guidelines for this will be issued by the examination Cell.

Supplementary for Continuous Internal Assessment

In case the student has failed in course/s by securing F grade in continuous internal assessmentof course/s, s/he is required to:

1. Fill up the examination form and pay the required supplementary fees.2. Re-do the assignment after consultation with the faculty.3. Cleared with the same academic year.

The course evaluation this supplementary exam will be of 40 marks.

Supplementary for End Term ExaminationIn case the student has failed in course/s by securing F grade in end term examination of

course/s, s/he is required to:1. Fill up the examination form and pay the required supplementary fees.2. Write the supplementary end term examination

and the syllabus and format of the paper will be the same as that of the main examination being

conducted for the junior batch . The internal marks for the course will be retained and the studentwill not be required to redo the continuous internal assessment.

Students appearing in a particular Supplementary examination will answer the same question

paper (irrespective of the batch).It is the responsibility of the student to apprise him/her self of

the new curriculum and prepared for the supplementary accordingly.

All Supplementary examination will have to be completed within 3 years of registration.

No student will be awarded an A & A- grade in the Supplementary.

Re-evaluation and GrievanceStudents are allowed to apply within 15 days of the declaration of results for any verification in

regards to the totaling of marks and its verification for all questions attempted on a payment ofRs 100/- per course. There is no provision for revaluation of answer scripts.

Transcripts

Transcripts of the academic records can be collected from the Program Office. However a

copy of the same is also sent to all the students after the declaration of results at the end of

every term. A student requesting a transcript in person must present valid identification.

There is no charge for the first transcript. However, additional transcripts may be requested

on payment of Rs.50/- for each term, which will carry a seal-stating duplicate.


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Discrepancy if any, in the Grade-Sheet may be pointed out in writing to the Controller ofExaminations within a fortnight of the issue of the same.

Provisional Certificate

Students who have completed all evaluation requirements in all the prescribed courses of Term 1to Term VI and have secured a minimum CGPA of 2.0 on a 4.0 point scale, must submit a

clearance certificate from all departments in the Program Office. The Program Office will then

issue a PROVISIONAL CERTIFICATE to the student under the Seal/Signature of the Dean.

Convocation

On successful completion of the programme (minimum CGPA of 2), students shall be admitted

to the convocation to be held for the purpose and awarded diploma.

Students who are absent at the convocation will be awarded diploma in ABSENTIA, which can

be collected after convocation either in person or through authorized person with a letter of

authority.

Issue of Duplicate Diploma

Duplicate Diploma may be issued only when a student submits a copy of the FIR filed in thePolice Station for the stolen/ lost original degree issued by the Institute, along with a fee of

Rs.500/- (cheque/ draft deposited in the accounts department).

With the FIR the student is required to submit a proof of identification (PAN Card /DrivingLicense).

AWARD OF MEDALS

1. SHRI KULWANT RAI GOLD MEDAL

For best Academic Performance for PGP Program, during the said batch.

2. SHRI KULWANT RAI SILVER MEDALS

a) For overall performance in Academic and Co-curricular activities for the said batch.

b) One each for Securing FIRST POSITION in the major areas of specialization

All medals are awarded at the Annual Convocation.

Career Management Centre

The Career Management Centre, a unique initiative of IILM aims to provide a comprehensive array of

services and support for its students and alumni for assistance in their career development. The CMC acts


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as a mentor for student development and provides all information and resources required for fitment in the

industry.

The CMC acts as a central hub for all student development and placement related activities and is

repository of all information and resources. It builds in the students the competencies that are valued by

prospective employers, forecasting those that will be essential from a future perspective. CMC is headed

by the Dean IILM Institute.

The CMC recognizes that student knowledge, skills and attitude play a vital role in their career choices.

With this in mind it facilitates various tests to measure the students career related competencies and

develop them to the best.

The CMC has five verticals working towards its main objective.

1. Placement Division

The division facilitates Summer Internship and Final Employment activities including various other year

long activities for a better understanding of the corporate world. The prime responsibilities taken are Final& Summer Placement in the Domestic & International Sectors through an on-line job portal. For better

corporate understanding Corporate Interaction, Industry Visits, Corporate Lectures, Networking with

professional bodies, Student & Official participation in Seminar & Conferences and Corporate

Empanelment are coordinated.

2. Assessment Centre:

Aptitude, attitude, competencies, interests, personality and values play an important role in career choices.

Assessment Centre pays attention to this aspect and measures students' behavioural and job related

competencies. With this in mind CMCs Assessment Centre conduct the 16 PF and DBDA test psychometric tests to measure the students career related competencies, further develop them to the

fullest by providing guidance to students by counseling.

3. LIFE SKILLS

Leadership and the potential to solve problems is an essential attribute for the manager of today. The Life

Skills programme will train budding managers in the skills required for decision making, taking initiative

and influencing others.

We realize that apart from Domain skills every organization is looking for a candidate who is the right fit

for the right job that is where the Life skills department steps in. This programme is vigorous and is

administered by in house Trainers who are experts in this Domain and have worked with some of the

companies that are known for best practices in Training and development. We also have Domain

specialists who have been invited to enrich the scope of learning for some of the modules.

4. Alumni Network


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Of the many relationships you form at the Institute, one of the most critical is alumni Alma Mater. Webelieve that the end of your study term here does not mean an end to your relationship with the Institute;

rather, as time passes the relationship and fondness becomes more intense.

Career Management Benefits for the Alumni

The Alumnus is invited for MDPs and various other events that are related to the institute, ensuring thatthey stay involved, and the Institute continues its contribution towards their professional growth.

Lateral Placements: - As an Endeavour towards fostering good relationship with our students already

placed in the corporate world we cater them with their career needs and offer them opportunities from

time to time.

5. Corporate Networking

Industry Interaction: CMC acts as a hub for all corporate affairs activities. It acts as a catalyst in so far as

the group's relationship with key functionaries in the corporate and academic world. CMC would

participate in HR Summits and network with CII, FICCI etc. Few of the important summits

attended/participated are as follows:

Corporate Connect at IILM

The enterprising and industrious students at IILM have valuable inputs and skills taught to them in the

classrooms by the best of faculty. However, to bridge a gap between the theoretical and practical aspects

of the curriculum, industry and Corporate Interaction is extremely important.

The CMC recognizes this need and addresses it through the Corporate Connect@Placements. Regular

associations and meeting with Corporate provide industry exposure to the students and enable them to

pick up skills besides what is being imparted in the classrooms.

Industry Visits

Management may be taught in the ivory towers of business schools but it is learnt on the soiled shop floor

of the factory Industrial visit are the step towards practical learning, seeing with one own eyes makes

learning more easy.

In this light, the students of IILM institute for higher education are given a wide exposure in all the

sectors.

Hoping that this endeavor will guide the students journey from management institute to the industry is

very smooth and we wish them all the best in their future endeavor.

Placement Rules & Regulations for Final/ Summer Placements

1. The institute would facilitate final/summer placement of its students undergoing Post GraduateProgramme provided that each one of them has successfully completed the trimesterexaminations/course and their conduct at the institute has been satisfactory throughout the two-


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year course.

2. Students with a CGPA equivalent to or higher than 2 and who have not defaulted in paying therequisite fee to the institute will be considered for summer and final placements by the institute.

3. A student whose CGPA is lower (below 2) and those who qualify at later stages would be takenup in the placement process of summer/final placement, as and when they qualify for the same.

4. Information about companies schedule and Job Details for summer/final placement will be putup on the Placement Notice Board/Online Portal and the same will be sent to the group e-mail

addresses of the respective students. It will be the duty of every student to see the Notice Board;

check his/her email id.

5. Summer internship is offered on the basis of Sector preferences opted by the students .If thestudent do not adhere to the directives from the Placement Office about specifying their SectoralPreferences, it will be assumed that s/he is not interested in the Campus Placements Process.

6. Every student will need to prepare his/her CV in the Campus Format for Summer/FinalPlacement provided by the Placement Office.

7. No students will be allowed to interact / contact the company executives directly during or afterthe selection process unless authorized by the Placement Office. Non-compliance will result indebarring the students for the Final/Summer Placement.

8. After the Pre-Placement Talk for Final/Summer Placement, student/s can withdraw his/hercandidature. Once the placement process commences, any withdrawal will result in debarring the

student from the campus placement process.

9. If the response for summer training/final placement is high and the company specifies the numberof CVs to be sent, the Placement Office will short-list the CVs on the basis of relevant parameters

as deemed appropriate and forward only the required number of CVs to the company. The

decision of the Placement Office will be final in this regard.

10. Students may be required to go to the companies office or venue for the purpose of summer/finalplacement as decided by the company.

11. It shall be mandatory for short-listed students to appear for the interview (final/summerplacements). Absence from the interview would result to eliminate shortlisted student/s from

the Campus Placement and s/he will have to try on his/her own for summer/final placement.

12. In the event of students appearing in multiple recruiting companies selection process forfinal/summer placement, it would be mandatory for the student(s) to accept the offer and join that

company which selects him/her first.

13. The students will be eligible to get only one offer from the company in respect of Summer/Finalplacement through the institute.

14. In case, s/he is not willing to accept the same, s/he has to arrange his/her summer/final placemententirely on his/her own through off-campus process.

15. Students have the liberty of arranging their own summer training in a company of their choice.These students may take recommendation letters from the Placement Office for a maximum of 5

companies. However these students have to keep the Placement Office informed of the status of

their application within 10 days of the date of recommendation letter, failing which it will be

assumed that the students has succeeded in arranging the summer/final placement.

16. All students arranging summer placement on their own must furnish the following details to thePlacement Office in advance: Name of Recruitment Authority/Project Guide, Designation,

Company Name, Full Address, Telephone/Fax, Email id.


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This will enable the Placement Cell to send the Summer Evaluation Form to the correct person.Noncompliance of this will result in non-recognition of the Summer Training/Project Report by

the Institute.

17. Once a student has been placed in a company, s/he has to strictly adhere to the project assignedfor the entire duration of the summer training. Non-compliance of the above would result in

ineligibility for final placement from the institute.18. All Summer Internship Students must ensure that their Training Project Report has been

completed and evaluated by their industry guide. Submission of the Summer Training Project

Report and Evaluation form to the Programme Office is an essential part of the Final Placement

Process.

19. All students selected in a company for Summer Training must join on the date decided by thecompany. Any student not reporting to the company for their summer training will not be eligible

for their Final Placement by the IILM Placement Office.

20. Students can opt out of the Final Placement Process by addressing a simple letter addressed to thePlacement Office before the commencement of the selection process.

21. It is mandatory for all the students to attend all Pre-Placement Talks (PPTs) organized for theirSector in formals. Those who do not comply with this rule, may not be permitted to attend the

session. Non-attendance in PPT will result in debarring the students from the campus placement

process.

22. It for all students to dress formally whenever there is a placement activity organized by thePlacement Office regardless of their attendance/participation in the same.

23. The formal dress code for Boys: Blazer/Trouser with matching tie/Business Suit.24. The formal dress code for Girls: Blazer/Trouser with Scarf/Business Suit/Sari.25. Students are required to have a minimum of 75% attendance for appearing in the Placement

Activities (Guest Lectures/Seminars/Conferences/Industry Visits etc). Those who fall short of

attendance may not be permitted to participate in the campus placement activities.

26. Students are required to have 75% attendance in the Life skills and Placement RelatedWorkshops. Those who fall short of attendance may not be permitted to participate in the campus

placement activities.

27. Innovative Ideas and initiatives for enhancing placement activities taken by individual student/swill be rewarded..

28. The Institute reserves the right to change/modify any or all of the above mentioned

Regulations for Student Committee on Placement (SCOP)

1. SCOP Members cannot hold a position in any other club of IILM Institute.2. The SCOP Team selection and strength will depend on the size of the Batch each year.3. A process of self nomination and selection with the assistance of the outgoing SCOP Team will

be followed.

4. SCOP Members should be in proper formal dress (Blazer with Matching Tie & Trouser/BusinessSuit/Sari) in case of any corporate meeting/seminar/conferences.

5. During the Final Placement Process, (when Pre-Placement Talks/Written Test / GDs/PIs wouldbe conducted by companies executives) SCOP members would have to be present & available


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during the whole process at the campus.

6. In case a SCOP member is not able to do his/her assigned duties, it will be his/her responsibilityto arrange backup volunteer. Member himself/herself will be questionable in case of any

mismanagement.

7. SCOP Members would be given waiver from certain academic requirements as per the normsformulated by the academic heads.

8. SCOP Members or any specific student/s may be required to go to the companies office or venuefor making corporate presentation to company executives for the purpose of summer/final

placement from time to time, as decided by the Head (Placements).

9. SCOP Members would communicate all Summer/Final Placement Related information to thewhole batch. They will be the liaison and link between the batch and the Placement Office.

10. SCOP Members are advised to go through the Placement Notice Board on daily basis for updatedinformation/s and also furnish the same to their respective classes/batch immediately.

11. Failure to perform the above duties can cause removal of the member from SCOP12. In case any disciplinary action is taken against any member, he/she will cease to be SCOP

member.

Student Support Systems

1) LibraryInstitutes Library and Information Center (LIC) is a knowledge and learning center. This well-equipped

center is a storehouse of knowledge, which provides latest and up-to-date information to their wide

range of end-users.

LODHI ROAD CAMPUS

Location and InfrastructureLibrary and Information Center is situated in the new building of the Institute with two floors.

The knowledge resources are stacked in the basement section while ground floor is devoted to thereading room. There are number of Pentium machines equipped with CD-ROM drives, printer

and Internet facilities available in separate carrels, which constitute an important part of library

infrastructure.

ResourcesThe fast growing library and information center is equipped with a large number of text and

reference books on management and related disciplines. The center endeavors to support the

teaching, research and academic needs of the students and members of the Institute, through

books, journals and other reading material. The total collection of Library is more than 8,000,

selected after careful scrutiny by the IILM faculty. The collection includes variegated material-

from hard-core social and management science literature to applied socio-economic formulations,

and relates both to theory articulation and skill development.


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Library Timings

The library is open on all the days except Sundays and prescribed holidays. (Any changes

in the schedule, will be notified well in advance)

The Library opening hours (all working days):

Monday to Saturday: 8.00 AM to 6.30 PM

8.00 AM to 8.00 PM (15 days before exams)

Issue Timings: 9.00 AM to 6.00 PM

GURGAON CAMPUS

Location and Infrastructure

Library and Information Center is situated in the basement of the Institute. The reading

materials are stacked near the Circulation counters, while there are specific area is devoted toserious reading room. 70 Pentium machines equipped with CD-ROM drives, printer and Internet

facilities are available in carrels which constitute important part of library infrastructure.

Library TimingsThe library is open on all the days except second Sunday and prescribed holidays. (If any changes

in the schedule, it will be notified well in advance)

The Library opening hours (all working days):Monday to Saturday: 8.30 AM to 8.00 PM

Issue Timings: 9.00 AM to 6.00 PM

Sunday 10.00AM6.00 PM

Procedure for MembershipAll students of the institute are eligible for library membership free of cost. The library will issue

library membership cards, against which all the registered students can borrow books from the

library. The books may however, be re-issued on the due date. Periodicals will not be issued

and is for consultation in the Library only.

Open Access and Shelf ArrangementThe students have the privilege of direct access to shelves in the stack halls. It is important that the

arrangement of books be maintained on the shelves for the convenience of members themselves.

Late FineBooks are issued to a member/valid cardholder only on the production of ID to check misuse of the cards.

If the books are in demand then said book couldnt be re-issued. If a student fails to return the book ondue date or fails to get it re-issued on the due date, a fine or Rs.25 /-per day will be charged for each book

after the due date.


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Library rulesReference book, journals or magazines, summer training reports or dissertation reports (including

back issues) will not be issued to students. They are to be used only in the library.

The Librarian reserves the right to recall any book issued to the borrower even prior to the due date

of return, if necessary.

At the end of every academic session, students will have to obtain a No Dues Certificate from the

Librarian, failing which they will lose their library membership.

Borrower shall be responsible for safe return of the books to the Library. In case of damage or loss of

books the student will have to replace the book or will pay the cost of lost document.

Loss of Library cards is to be notified to the librarian immediately. Duplicate cards are issued to the

members on payment Rs.25 /-each. In case information about lost cards is not furnished to the

librarian, the member is responsible for all damages caused to the library.

Library is a place of study. All users of the library are required to follow the instructions of the

library staff at all times and maintain a professional environment conducive for study.

Stealing or damaging the property of library or misbehavior with library staff shall be considered an

act of indiscipline, which will call for strict disciplinary action, fines, and cancellation of library

membership.

Bags, mobiles and eatables are not permitted within library premises.

Library staff is authorized to carry out search of students belonging, if need arise.

Visitors are not permitted in the Library without the permission of the librarian (This clause applies

only to students).

Computing facility:

With a view to provide the best computing facility, the Institute has state of the art systems

available on campus as well as brand new up to date laptops for all the students. We believe thathaving proper hands-on exposure to the industry standard equipment is vital for the managers of

tomorrow.

Operating system & SoftwareAll our systems are equipped with either Windows XP, Vista or Linux operating systems.

Software like MS Office 2007 and SPSS 15 are available for students. Other specialized

software is also available for 2nd year students taking IT as minor.

Internet connectivity & networking


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The Institute is served by a dedicated 3Mbps connection which is available throughout

the campus. For Laptop users a secure Wireless LAN is also available in the campus.Network Security is provided by a robust CISCO Firewall as well as a personal software

firewall on each system. Microsoft Forefront is used throughout the institute to combat

viruses

Email

Each student is provided with his or her personal email account, which is good for

lifetime usage. All students are required to check their emails regularly. Misuse of these

emails or sending unsolicited mails or subscribing to junk mail will be monitored anddealt with strictly.

IILMs Intranet

Every student is provided with two accounts - one for accessing the Learning

Management System referred to as ePlus which provides complete academic resourcesfor classes. The other account is for College Excel which provides access to variousfunctions and services online, including access to their own personal records, attendance,

news and events, exam marks / grades, notifications, etc. These may be accessed from the

homepage ofwww.iilm.eduby clicking on the My IILM link on the top right corner of

the webpage.

Laptops

IILM will select an appropriate laptop for the students. These would be handed over to

the students on a pre-assigned date. Laptops are used extensively in the learning

process at IILM, therefore you would be required to bring them to campus on allteaching days. The campus is Wi-Fi enabled and ensures constant connectivity. You areexpected to use the service judiciously.

Neither IILM nor the manufacturer will be responsible for any breakage or theft.

Warranty is limited to the first year only. Students however may decide to purchase anadditional year's warranty directly from the manufacturer.

Assistance in logging complains with the service center or resolving level one

troubleshooting may be channeled through a designated technician available on campuscertain days of the week. Absolutely no software related help can be provided with

respect to self installed or manipulated software. It is each student's responsibility tosafeguard their laptops against viruses, spyware and other malware.

IILM may take action against students found doing unauthorized downloads ormisusing bandwidth in any unproductive or undesired manner.

Computer Labs

For maintaining discipline in the Computer Labs the following rules and regulations need


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to be strictly maintained:

No eating and drinking are allowed inside any lab. Carrying Water / Soft Drinks /Snacks etc is strictly prohibited.

Labs cannot be used as a social gathering place therefore no group

discussions inside the Computer Labs are permitted.

Identity card must be shown on demand. Failure to do so may result in expulsionfrom the lab.

No student is allowed to download any software whatsoever.

Any one disturbing others by playing music, playing games, watching videos ordoing any objectionable non-academic work on the lab systems or on their Laptops /

Notebooks / Handhelds will be barred from the use of IT facilities.

If multiple computers are required for a course related work / project then prior

permission would be needed through the respective faculty members.

LAN cables must not be un-plugged by Laptop / Notebook Users.

All file transfers or saving of information should be done online or using yourpersonal flash drives (pen drives).

Any kind of misbehavior will lead to ban on using computer lab facilities and

locking of the login account. Additionally punitive actions, ranging from fines,

suspension or rustication will be taken against students damaging / misusing anyequipment

Additional Services

To enhance leadership qualities and to inculcate the spirit of entrepreneurship in students, the programme

provides platform to create ideas and hone ones talents. Following student support services are providedyear round that can be availed by all students

1) Study abroad Options

Students are encouraged to gain exposure with Universities abroad. The International office offers a wide

range of services from advising students seeking International education to accessing information and

finally in getting admission for the interested students. The details of the same are available on the

website.

2) Clubs and Societies

Extra Curricular activities are an elixir of education process. Students are encouraged to participate in

various activities for overall development. There are various committees formed to organize these

activities. It is expected that students actively involve themselves in some of these committees and clubs

and hence take charge of their own development and learning. The Institute has a several societies, which

the students can join


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. Cultural club

. Workshop Club including Debating club

.Sports Club

. Marketing Club

. Finance Club

.HR Clubs

.Environmental Club

. IILM Movie Club

Roles & Responsibilities of Club Members:

Each club should conduct at least 1 activity in each trimester.

Each club has to prepare a formal email invitation that has to be submitted to all the

faculty and students. (the same has to be approved by the faculty Advisor)

A write up has to be given before and after the event to be put on the IILM Website.

Permission has to be taken by the Institute/faculty Advisor for any activity before going

forward with it.

Details of all the expenses incurred on a particular activity by the club members must be

recorded and filed for future references and the same has to be communicated to the faculty

advisor.

Weekly meetings should be held with the faculty Advisor by the club members. All the

members of the club have to be present in all the meetings of the club.

The members should inform the faculty Advisor if not attending the meeting specifying

the reason for the same.

All activities have to be pre-planned and slots booked according.

Every activity should be done in a way which will involve all the members of the club.The trimester performance of the club will be reviewed/evaluated by the Executive Dean.

Club members performance/continuation will be reviewed by the respective faculty

advisors biannually.The entire club will be responsible for the participation of the students.

Presence of the club members in every club activity is mandatory.

3) Earn while you Learn schemeStudents are selected for Assistantships under Earn while you learn, scheme at the campus for anacademic year. Selection to student assistantship is need based and also minimum qualifying criteria on

the other defined parameter. Students are paid monthly stipend of Rs 6,000 for 50 hours of work a month.

Discipline and Code of Conduct

1) Dress Code:Students are also required to be appropriately dressed, while in the institute. They may beinformed from time to time to come in formals, whenever required , as recommended below:

Boys: Full Sleeves Plain Shirt, Trousers, Tie, Black Shoes and Jacket (depending upon the

weather conditions)

Girls: Sari / Salwar Suit / Western Suit


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2) Discipline on and off the campus:

The institute strongly believes in self-discipline and self-control. The students are expected to

maintain the highest standards of discipline. students must behave in an orderly and professional

manner at all times within the campus. Disciplinary action will be initiated against those whoindulge in mischief and unprofessional behavior on and off the campus. The institute has a

disciplinary committee comprising the Dean/ Associate Dean, Distinguished external members,

who are called depending on the nature of disciplinary misconduct. The committee can

recommend suspension/ rustication for any noted disciplinary matter.

Students are expected to use the facilities of the institute without causing damage and/or

destruction. Any student found causing deliberate damage to the property of the institute will be

required to pay for the damages depending on the nature of damage caused and may be

suspended/ rusticated on repeated violations.

Smoking of cigarettes, consumption of alcohol and narcotic drugs are strictly prohibited in the

institute campus. Violation of this policy will attract severe punishment.

All the students should take care of their belongings i.e. laptops, cash, cell phone etc. The

Institute shall not be responsible for any damage or loss to the students property.

3) Discipline in the Classrooms

No Electronic gadget except the laptop and the calculator is allowed in the classrooms.

Cellular phones must be kept in switch-off mode in classrooms.

Any misbehavior with the faculty or the fellow students shall be strictly punished.


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FEE STRUCTURE .

Schedule of the Fee for the Batch 2009-2011

S.No. Fee Head Amount (Rs.) Due Date

1 Registration Fee 25,000 At the time of admission

2 Admission Fee 25,000 At the time of admission

3 Orientation Fee 25,000 At the time of admission

4 Ist Installment 1,00,000 At the time of admission

5 IInd Installment 1,00,000 October 10, 2009

6 IIIrd Installment 1,00,000 February 10, 2010

7 IVth Installment 1,00,000 July 10, 2010

8 Vth Installment 1,00,000 October 10, 2010

9 VIth Installment 1,00,000 December 10, 2010

2) Acceptance of fee

For students at New Delhi campus: Fee will be accepted ONLY through pay order/Demand

Draft/ Crossed Cheque-favoring IILM-Institute for Higher Education, New Delhi a/c payable

at New Delhi at any of the UTI bank counters in our a/c No 357010100024356 by quotingname and registration number.

For students at Gurgaon campus : Fee will be accepted ONLY through pay order/Demand

Draft/ Crossed cheque-favoring IILM-Institute for Higher Education, Collection A/c, payable

at Gurgaon at any of the HDFC bank counters in our a/c No. 0441000106799 by quoting

name and registration number.

Please note

Student opting for Bank loan must collect from the Programme Office the required certificate atleast one month before the fee deadlines.

For more details on fee payment log onto www.iilm.edu/fees

*The institute reserves the right to change any or all of the information, rules, regulations and

procedures in this manual without prior notice, whenever it is deemed necessary to do so.


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PGP Administration

1) PGP Office Bearers

Ms. Sapna PopliDirector & Executive Dean-

PGP [email protected]

Gurgaon Campus

Dr Anjali Malik DeanPGP [email protected]

Mr. Jasdeep ChadhaAssociate Dean-Students

affairs ( Gurgaon)

[email protected]

Ms Vandana Srivastava Associate Dean- ( PGP ) [email protected]

Dr Padmakali Mishra Head-CMC [email protected]

Ms.Kavita Singh Program Office executive [email protected]

Ms.Kavita Negi Program Office executive [email protected]

Mr. Basab Ranjan SheeChief Librarian & Head (A2S

services)[email protected]

Mr. Rahul Porwal Library Assistant [email protected]

New Delhi Campus

Dr Shuchi Agrawal Associate Dean (PGP) shuchi.agrawal @iilm.edu

Ms. Neeti Sanan Associate Dean (Academics) [email protected]

Dr Surabhi GoyalAssociate Dean & Controller

of [email protected]

Mr.Sachin Sharma Program Manager [email protected]

2) Communication with Programme Office a) For announcementsabout reschedules classes and examinations personal messages

from academic tutors and fellow student, students are urged to

check the Emails / Notices on the web / Notice boards outside theclasses. Students wishing to communicate with staff may do so

using staff emails addresses which are listed on the Institute

website www.iilm.edu


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Ms Indrani Bhattacharjee Lecturer New Delhi [email protected]

Ms Priyanka Kapoor Teaching Assistant Gurgaon [email protected]

Mr.Abdul Majid Khan Assistant Professor New Delhi [email protected]

General Management

Dr. K. M. Mital Professor New Delhi [email protected]. Rakesh Choudhary Professor Gurgaon [email protected]

Mr. Sumer S Yadav Professor New Delhi [email protected]

Mr K D S Pathania Professor Gurgaon [email protected]

Mr. Vijesh Jain Assistant Professor Gurgaon [email protected]

Mr Rahul Mishra Assistant Professor Gurgaon [email protected]

Mr Navneet Gera Lecturer New Delhi [email protected]

Decision Sciences

Mr Harshvardhan Associate Professor Gurgaon [email protected]

Mr. Jasdeep S ChadhaAssistant Professor,

Associate DeanGurgaon [email protected]

Ms. Tanuja Kaushik Assistant Professor & AreaConvenor

Gurgaon [email protected]

Ms. Habiba Abbasi Assistant Professor Gurgaon [email protected]

Mr Sumit Rastogi Lecturer New Delhi [email protected]

Economics

Prof N Chandra Mohan Professor New Delhi [email protected]

Mr. Abhijit

MukhopadhyayLecturer Gurgaon abhijit.mukhopadhyay@ iilm.edu

Mr Ajit Roy Lecturer New Delhi [email protected]

Ms Rakhi Singh Assistant Professor Gurgaon [email protected]

OB/HR

Dr. Tripti P. Desai Professor New Delhi [email protected]

Dr. Kailash Tuli Professor New Delhi [email protected]

Dr. Padmakali Mishra Professor Gurgaon [email protected]

Dr. Shuchi Agrawal Assistant Professor New Delhi [email protected]

Mr. Abhay Tiwari Assistant Professor Gurgaon [email protected]

Ms. Sujata Shahi Associate Professor Gurgaon [email protected]

Ms Sanyukta Jolly Assistant Professor Gurgaon [email protected]

Dr. Sahana Dey Assistant Professor New Delhi [email protected]

Ms. Himani Avasthi Assistant Professor Gurgaon [email protected]

Dr Mahima Singh Thakur Assistant Professor New Delhi [email protected]

Marketing

Prof. Sujit Sengupta Associate Professor (HOD) New Delhi [email protected]

Ms. Sapna Popli Associate Professor New Delhi [email protected]

Dr. Surabhi Goyal Assistant Professor New Delhi [email protected]

Mr Jones Mathew Associate Gurgaon [email protected]

Mr. Anil Vashisht Assistant Professor New Delhi [email protected]


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Ms Pratiksha Rai Assistant Professor Gurgaon [email protected]

Ms. Monica Mor Assistant Professor Gurgaon [email protected]

Ms Sufia Ashar Khan Assistant Professor Gurgaon [email protected]

Ms. Priyanka Dhingra Assistant Professor Gurgaon [email protected]

Ms. Shubhra Bahal Lecturer Gurgaon [email protected]

Ms Kavita Shukla Lecturer Gurgaon [email protected]

Life Skills & Communications

Ms Meena Srinivasan Associate Dean-Life skills Gurgaon [email protected]

Ms Cleta Vales Lecturer Gurgaon [email protected]

Ms Saumya Shrina Lecturer New Delhi [email protected]

Deepshikha Dhasmana Lecturer Gurgaon [email protected]

Ekta Dhawan Lecturer Gurgaon [email protected]

Ms Pallavi Ghosh Lecturer New Delhi [email protected]

Ms Sharlet Flavin

MendoncaLecturer Gurgaon [email protected]

student handbook PGP 09-11 modified 3 august

Documents

Transcript of student handbook PGP 09-11 modified 3 august