STUDENT HANDBOOK · INTERNAT IONAL STUDENT HANDBOOK INTERNATIONAL STUDENT AND SCHOLAR SERVICES The...

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INTERNATIONAL STUDENT HANDBOOK INTERNATIONAL STUDENT AND SCHOLAR SERVICES The University of Tennessee at Chattanooga Updated 8/3/2018 International Student and Scholar Services utc.edu/isss [email protected] 423-425-4735 Hooper Hall 203 615 McCallie Avenue, Dept. 1751 Chattanooga, Tennessee, 37403 USA E045710001-001-19 UTC is a comprehensive, community-engaged campus of the University of Tennessee System. UTC is an EEO/AA/Titles VI & IX/Section 504/ADA/ADEA institution.

Transcript of STUDENT HANDBOOK · INTERNAT IONAL STUDENT HANDBOOK INTERNATIONAL STUDENT AND SCHOLAR SERVICES The...

Page 1: STUDENT HANDBOOK · INTERNAT IONAL STUDENT HANDBOOK INTERNATIONAL STUDENT AND SCHOLAR SERVICES The University of Tennessee at Chattanooga Updated 8/3/2018 International Student and

INTERNATIONALSTUDENT HANDBOOK

INTERNATIONAL STUDENT AND SCHOLAR SERVICES

The University of Tennessee at Chattanooga

Updated 8/3/2018

International Student and Scholar Services utc.edu/[email protected]

Hooper Hall 203615 McCallie Avenue, Dept. 1751Chattanooga, Tennessee, 37403USA

E045710001-001-19

UTC is a comprehensive, community-engaged campus of the University of Tennessee System.UTC is an EEO/AA/Titles VI & IX/Section 504/ADA/ADEA institution.

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TABLE OF CONTENTS

INTRODUCTION...1

Introduction to ISSS...1

INTERNATIONAL STUDENT AND SCHOLAR SERVICES...1

Office Contact Information...1

ISSS Services...2

Get Involved in ISSS...3

UTC AND CHATTANOOGA...4

About Chattanooga...4

Life at UTC...4

UTC ID...4

Mocs Card...4

UTC Housing...5

UTC SERVICES...6

Technology Services...6

Mail Services...6

Counseling Services...7

Disability Services...7

UTC Library...7

UTC University Center (UC)...8

Other Campus Resources...8

HEALTH, SAFETY AND SECURITY...9

UTC Police...9

UTC Alerts...9

Medical Care and Insurance...9

HEALTH SERVICES...10

University Health Services...10

After-Hours Emergencies...10

Pharmacies...10

ACADEMICS...11

Policies...11

Plagiarism...11

Course Catalog...11

LOCAL ATTRACTIONS...11

TRANSPORTATION...11

Bike Chattanooga...11

CARTA Bus...11

THINGS TO DO AT UTC...12

Campus Rec/ARC...12

UTC Outdoors...12

UTC Fine Arts Center...12

UTC Athletics...13

Other Organizations...13

BANKING...14

Banking Options...14

U.S. CULTURE...14

ISSS STAFF...16

Staff Contact Information...16

CAMPUS MAP...24

BLUE HOLE

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INTRODUCTION

Thank you for taking time to review the Handbook for International

Students and Scholars at the University of Tennessee at Chattanooga.

This handbook was prepared by the Office of International Student

and Scholar Services within the Center for Global Education. We hope

that you find the information within this handbook helpful during your

time studying at UTC.

The Office of International Student and Scholar Services provides a

broad range of support services, educational outreach, and cultural

programming to the UTC community. Our highly trained and

experienced advisors organize events such as international student

orientation, international tea time, workshops, cultural talent shows,

and more. In this handbook, you will find information on many topics,

from immigration policies and regulations to U.S. culture and the

services offered at UTC.

We look forward to working with you, and we wish you a successful

experience here at UTC.

Kind regards and Go Mocs!

The Staff at International

Student and Scholar Services

Please note: we strive to keep this handbook up-to-date, but it is

intended for use as a general guideline. ISSS cannot guarantee that

the information here will remain current and accurate at all times.

MAILING INFO

615 McCallie Ave

Dept. 4755

Chattanooga, TN 37403

CONTACT INFO

Phone (+1) 423-425-4735

Email [email protected]

utc.edu/international

facebook.com/UTCglobal

twitter.com/UTCglobal

LOCATION

The University of Tennessee

at Chattanooga

Hooper Hall 202

Chattanooga, TN 37403

CONTACT ISSS

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SERVICES OFFERED BY ISSS

• If you want to drop below full-time

• If you change your major/minor

• If you change degree level

• If your program dates change (if you

need an extension or graduate early)

• If you want to take a break from school

or take a leave of absence

• If you travel outside the U.S.

• If you want to transfer to a new school

• If you need to add dependents

• If you experience a significant change

in financial support

• If your immigration status changes

• If you want to work on/off campus

(CPT/OPT)

• If you need support with cultural

adjustment

UTC HOOPER HALL

WHEN TO COME SEE US... IMMIGRATION AND TRAVEL DOCUMENTS

Keep your passport and immigration documents (I-20/DS-2019)

safe. Never lend them to a friend or stranger. It is wise to make two

photocopies of your passport ID page: take one with you when you

travel, and leave one with a friend or student advisor.

If your passport is lost or stolen, report this IMMEDIATELY to our office,

your embassy, and the local police. Providing the embassy with a

photocopy of your passport data page will quicken the replacement

process. If your I-20/DS-2019 goes missing or is stolen, report this

IMMEDIATELY to our office.

IMPORTANT REMINDERS

Please make sure to submit your check-in form after

attending the New International Student Orientation.

If your personal information changes (such as address or phone number):

• Report the change to our office.

• Update your My MocsNet account details (instructions can be found at:

utc.edu/international-students/pdfs/addresschange.pdf

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WAYS TO GET INVOLVED IN OUR OFFICE

INTERNATIONAL STUDENT AND SCHOLAR SERVICES

We have many ways to get involved with our office. To learn more,

visit this website:

utc.edu/international-students/get_involved/

INTERNATIONAL BUDDY PROGRAM

The International Buddy Program (IBP) exists to help new

international students adjust to life in a new country. The IBP pairs

one current UTC domestic student with two new international

students. Domestic buddies help their international buddies

transition into U.S. culture, especially during the first few weeks of

the semester. Domestic buddies also benefit from this program by

gaining new friends and insights into other cultures.

GO GLOBAL THEMED LIVING COMMUNITY

The Go Global housing community allows returned study abroad

students, international exchange students, and ESL students

from all over the world to live with and learn from one another.

International and domestic Go Global students live on campus in

Stophel Apartments.

INTERNATIONAL ORIENTATION LEADERS (IOL)

International Orientation Leaders (IOLs) help welcome new

international students to UTC campus and into the Chattanooga

community.

INTERNATIONAL TEA TIME

Our office hosts International Tea Times throughout the semester.

These allow both international and domestic students to socialize

over different types of teas, making friends through cultural

exchange.

NASHVILLE AND ATLANTA TRIPS

Our office offers fun and educational trips to nearby cities such as

Nashville and Atlanta. These trips are a great opportunity to meet

other international and domestic students and learn more about

U.S. culture.

INTERNATIONAL EDUCATION WEEK

Every year, our office hosts a week full of activities and events

during International Education Week. During this week, students

can celebrate cultural diversity and international education through

a trivia night, a talent show, a public speaking contest, a soccer

tournament, and more.

HISTORY OF UTC

The University of Tennessee at

Chattanooga (UTC) was founded in

1886 as a private school under the

name Chattanooga University. In 1889,

the university was combined with a

religiously affiliated school and named

Grant University. Eighteen years later,

Grant University became the University

of Chattanooga. The university remained

private for 83 years until it joined the

University of Tennessee system in 1969

to form the UTC campus.

UTC is accredited by the Southern

Association of Colleges and Schools

Commission on Colleges (SACSCOC)

and is dedicated to helping students

succeed in their academic and personal

endeavours by providing a nurturing

environment, a welcoming community,

and valuable opportunities.

The Office of International Student and

Scholar Services plays an important

role in fulfilling the University’s mission

to achieve “…excellence by actively

engaging students, faculty and staff;

embracing diversity and inclusion;

inspiring positive change; and enriching

and sustaining our community.”

UTC CADEK HALL

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LIFE AT UTC

UTCID

Your UTCID is a universal username for services such as email,

server storage, library databases, wireless access, computer lab

logins, and online registration. Every UTCID has an associated

password. For initial password setup, please refer to the following

website: utc.edu/information-technology/password.php

If you forget your password, click on “Forgot Password/Help” on the

UTC website. Your UTCID is printed on your Mocs Card. With your

UTCID, you can log in to the UTC portal from the UTC homepage

(utc.edu). The portal is often referred to as My MocsNet.

MOCS CARD

utc.edu/auxiliary-services/mocscard/

Your Mocs Card is your official UTCID card. This card can be used

for the following purposes:

• Obtaining special rates and privileges at University functions

• Indicating an individual’s right to use University facilities

• Secure door access validation

• Free city bus service

• Use of meal plan funds in campus dining facilities

• Making purchases at certain locations on campus (e.g. the

University Center food court, the University Center convenience

store, the mail room, Student Health Services, the campus book

store, Go Print stations, etc.)

Your first card is FREE. Students should report lost or stolen cards

to the Mocs Card office immediately. There is a $15 replacement fee.

For a complete list of uses for your Mocs Card, visit:

utc.edu/auxiliary-services/mocscard/index.php

ABOUT CHATTANOOGA

UTC is just a few blocks from downtown

Chattanooga. Claiming more than 600

industries, the Scenic City lies between

Lookout and Signal mountains, where the

Tennessee River meets Moccasin Bend.

The archaeological sites in this region

possess great historical significance,

marking the city’s Civil War roots.

Today, Chattanooga is well known for its

history, industry, and natural beauty. It is

aninternationally acknowledged center

of cultural expression, outdoor adventure,

and technological innovation.

POPULATION

City of Chattanooga: 165,554

Metropolitan Area: 570,000

Hamilton County: 309,510

TIME ZONE

October-March: EST

(Eastern Standard Time)

April-September: EDT

(Eastern Daylight Time)

CALENDAR OF EVENTS

Check out the following site

for a calendar of events:

chattanoogafun.com/events/

WALNUT STREET BRIDGE

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HOUSING

STUDENT HOUSING HANDBOOK INFORMATION

utc.edu/housing/current-students/policies-handbook.php

Please read the handbook carefully and understand your

responsibilities as an on-campus resident in UTC housing.

RESIDENCE LIFE STAFF

UTC Housing and Residence Life employs both live-in Residence Life

professionals and student staff members. This department’s primary

objective is to assist campus residents in every way possible. Staff

include Area Coordinators, Resident Directors, Assistant Resident

Directors, and Resident Assistants.

UTC HOUSING CONTACT INFO

To see who you should contact, please refer to the following directory:

utc.edu/housing/profiles/

DINING SERVICES

utc.campusdish.com/

A campus map of dining locations can be found at

utc.campusdish.com/locationsandmenus

BURSAR’S OFFICE

utc.edu/bursar/

The Bursar’s Office is in charge

of billing student accounts.

This is where you may make

payments related to tuition,

student fees, housing, meal

plans, SACM billing, and more.

The Bursar’s Office is in the

University Center and is open

Monday to Friday from 8:30 a.m.

to 5 p.m. For more information

on the Bursar’s Office, or to

pay your fees online or through

Flywire, please visit the Bursar’s

Office website.

UTC STOPHEL APARTMENTS

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UTC SERVICES

CAMPUS TECHNOLOGY SERVICES

For wireless setup so you may use your computer in WiFi hotspots on

campus, visit the following:

utc.edu/information-technology/services/new-student.php

IT SUPPORT HELP DESK

The IT Support Help Desk is open Monday to Friday from 8 a.m. to 5 p.m.

for consulting and assistance with computer problems. Call 425-4000 or

email [email protected] to report problems and to request the following

technology services:

• Internet Access

• Virus & Spyware Disinfects

• UTC Email

• UTC Online

• UTCID help

• Windows XP, Vista 7, and Mac OS 10.x and up

Note: IT Support cannot assist you with games, music/movie sharing, or other applications not relevant to your academic career.

MAIL SERVICES

UTC residents are assigned a shared mailbox in their building. Mailbox

combinations/keys can be obtained from the receptionist or desk

workers in your building. Mail is delivered to each complex Monday to

Friday. Mailboxes for outgoing mail are located throughout campus.

Stamps can be purchased with cash or check at Copy Services on the

first floor of the UTC Library.

Upon checking out of your complex, please complete a forwarding

address form, which will allow your mail to be directed to the

appropriate location. For mail sent through the United States Postal

Service (USPS), UPS, or FedEx, the mailing address should include the

following information:

PACKAGES:

Packages are delivered to Mail Services in the Administration building

on Palmetto Street. Mail Services will email you when your package

is ready for pickup.

EXAMPLE ADDRESS:

The University of Tennessee at Chattanooga

(Student’s Name)

Walker Apartments, Room (#) 801 East 8th Street

Chattanooga, TN 37403-7111

COMPLEX NAME:

Walker Apartments

MAIL CODE/ADDRESS:

801 East 8th Street

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UTC SERVICES

UTC COUNSELING CENTER

If you are having trouble adjusting to the new culture, having

relationship problems, or feeling overwhelmed, anxious, or stressed,

you should visit the UTC Counseling Center. The Counseling Center

offers free services to UTC students. For more about the Center’s

services, please visit its website: utc.edu/counseling-center/

UTC DISABILITY RESOURCE CENTER

If you have a disability and need accommodations, you may request

these through the Disability Resource Center at UTC. To learn more

about the services the Center provides, visit its website:

utc.edu/disability-resource-center/

UTC LIBRARY

UTC LIBRARY

utc.edu/library/

You may check out books and

media from the UTC library with

your Mocs Card. The library

also offers many other services,

including personal research help,

free workshops, studio space,

study room space, a writing

and communication center, and

more. To learn more about all

of the services provided by the

UTC Library, visit its website:

utc.edu/library/services/

Students can print at the library

using their Mocs Card. Students

can add money to their Mocs

Card at the card vending

machine in the lobby area of the

library’s first floor.

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UTC UNIVERSITY CENTER

utc.edu/university-center/

The University Center (UC) offers

the following accommodations:

• Game room (pool tables, ping

pong, big screen television, and

board games)

• Wireless internet access

• Meeting rooms

• Dining hall

• Convenience store

• ATMs

• Bookstore

• Couches and chairs for group

or individual studying

• Student development (student

organizations, student

discipline, etc.)

• Counseling and Career Planning

• Job placement and student

employment

• Reflection room

IMPORTANT CAMPUS RESOURCES

UTC UNIVERSITY CENTER

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HEALTH, SAFETY, AND SECURITY

UTC POLICE DEPARTMENT

There is a full-service police department on campus. UTC police

handle any crime that happens on campus and offer other services

to the UTC community.

Examples include the safe ride service, blue light phones, women’s

self-defense classes, vehicle assistance, and more. Learn more about

these services here:

utc.edu/police/

UTC ALERTS

It is important that you register to receive the UTC Alert Emergency

Communication System notices.

The UTC Alert System is how the University communicates about

emergency situations and shares urgent information. Sign up here:

utc.edu/police/utc-alert/

CAMPUS SAFETY AND PROCEDURES

To learn more about campus safety and procedures, visit:

utc.edu/police/crime-statistics-handbook-and-policies.php

MEDICAL CARE AND

INSURANCE

The U.S. healthcare system may

be very different from that of your

home country. Here is an overview

from the International Student

Insurance website:

internationalstudentinsurance.com/

explained/us-healthcare-system-

video.php

UTC Students are automatically

enrolled in a United Healthcare

insurance plan through the

Hildreth Agency. Find information

at studenthealthprograms.com.

Contact information for the Hildreth

Agency is as follows:

10259 Kingston Pike

Knoxville, TN 37922

Phone: (865) 691-4652

Toll free: (800) 874- 0831

Email: [email protected]

UTC BLUE LIGHT SYSTEM

PHOTO BY TROY STOLT, UTC ECHO PHOTO EDITOR

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HEALTH SERVICES

205 Maclellan Gymnasium

Contact Information

• Appointment Desk: (423) 425-2266

• Email: [email protected] (email responses may take several days.)

COUNSELING CENTER

338 University Center

Contact Information

• Mental health appointments: (423) 425-4438

AFTER-HOURS EMERGENCIES

Student Health Services is not open during evening or weekend

hours and does not provide emergency service during those

times. If an emergency arises when the clinic is closed, you may

contact one of the following:

U.S. Emergency

Call Number

Campus Police

After-Hours

Counseling

Local hospitals

from your phone if

off campus911

or by using a blue or

red phone on campus(423) 425-4357

(HELP)

this will connect you with

an on-call counselor after

SHS hours

Erlanger Health System, CHI Memorial,

or Parkridge Medical Center

(423) 425-4357

PHARMACIES

Chattanooga’s pharmacies are

typically open Monday to Saturday

from 8 a.m. to 10 p.m.; Sundays from

12 p.m. to 6 p.m.; and holidays from 9

a.m. to 6 p.m.

Listed below are the pharmacies in or

near downtown Chattanooga:

1. Rite Aid

2104 McCallie Ave

(423) 622-2545

2. Walgreens Drug Stores

110 N Market St

(423) 752-8104

3. Pulmonary Service Pharmacy

821 McCallie Ave

(423) 265-3333

Non-prescription medications such as pain relievers, fever reducers, and cough suppressants are typically sold in grocery stores.

utc.edu/student-health-services/

The Student Health Services

website contains important

information about health practices,

medical policies and procedures,

and patient responsibilities.

Please read the information

provided there!

UTC MACLELLAN GYMNASIUM

HEALTH SERVICES

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BIKE CHATTANOOGA

bikechattanooga.com/

Phone: 1-888-925-4415

Bike Chattanooga is a bicycle transit system offering hundreds

of bikes at more than 33 stations throughout Chattanooga and

available for use 24 hours a day, 365 days a year. Each station has a

touch screen kiosk, a system and neighborhood map, and docking

points which release bikes using a member key or ride code. Ride

passes are available, or you may pay by the ride (rides under 60

minutes are free). Please see the Bike Chattanooga website for

pricing and a map of bike stations around campus.

CARTA

carta-bus.org/

Phone: (423) 629-1473

The Chattanooga Area Regional Transportation Authority, or CARTA,

provides 22 bus routes to serve the Chattanooga area. CARTA also

provides electric shuttle service downtown. In addition, the Mocs

Express Shuttle provides student transportation from Engel Stadium

to destinations around campus. All CARTA routes are free to UTC

students with a valid Mocs Card.

HOW DO I KNOW IF I AM GETTING ON THE CORRECT BUS?

The route number and name appear above the front window and on

the curb side of each bus. These signs identify the bus’s route. If you

are not sure, ask the bus driver.

Many destinations are within walking distance of UTC campus. See a

map of nearby attractions here:

chattanoogafun.com/mapexplorer/

ACADEMICS

ACADEMIC POLICIES

It is important to be familiar with

UTC’s academic policies. Please refer

to the following website:

utc.edu/academic-affairs/policies-

procedures/academics/

PLAGIARISM

Plagiarism is when you use someone

else’s words as your own, whether on

purpose or not. Plagiarism may not

be as serious of an issue in your home

country, but in the U.S., students are

severely punished for committing

plagiarism. Refer to the following site

to learn more about plagiarism and

how to avoid it:

utc.edu/library/help/tutorials/

plagiarism/plagiarism-at-utc.php

STUDENT HANDBOOK

As a student, it is important to

familiarize yourself with the UTC

Student Handbook. To review it, visit:

utc.edu/dean-students/student-

handbook.php

COURSE CATALOG

Interested in reviewing courses offered

at UTC? Browse the course catalogs:

utc.edu/records/course-catalogs.php

LOCAL ATTRACTIONSTHE INCLINE RAILWAY

ridetheincline.com

ROCK CITY

seerockcity.com

RUBY FALLS

rubyfalls.com

TENNESSEE AQUARIUM

tnaqua.org

THE OUTDOORS

outdoorchattanooga.com

TRANSPORTATION

ROCK CITY

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CAMPUS RECAQUATIC AND RECREATION CENTER (ARC)

utc.edu/arc/

• Fitness classes, personal training, and wellness education

• Centralized locker rooms

• Multi-sport court which can be converted into two basketball

courts, four volleyball courts, eight badminton courts, or

two indoor soccer courts

• 43’7” indoor rock climbing tower, 13’ indoor boulder, and 13’

climbing training wall

• 1/8 mile indoor track with 360° views of UTC campus

• 14,000 square feet of exercise space containing state-of-the-art

equipment for every type of workout

• Small and large aerobic rooms, martial arts, and fitness instruction

rooms

• Equipment check-out room for all your indoor and outdoor

recreational needs

• Lazy river with a kayak plunge pool and a 30-person bubble bench

• Five-lap lane swim area with four- to ten-foot depths, and a

30-person hot tub

• Two-story high, 156-foot long water slide

• Water basketball and water volleyball courts

UTC CAMPUS RECREATION

utc.edu/campus-recreation/

UTC OUTDOORS

utc.edu/campus-recreation/utc-

outdoors/

UTC Outdoors provides resources and

equipment to students interested in

outdoor fun, activities, and programs.

UTC FINE ARTS CENTER“Concerts, plays, dance, art. We cover it all.”

CONTACT INFORMATION

utc.edu/finearts/

Phone: (423) 425-4371

THE UTC FINE ARTS

CENTER BOX OFFICE:

Box Office Hours:

Monday to Friday, 10 a.m. to 4 p.m.

(and 1 hour prior to event)

Location: Corner of Vine

and Palmetto streets

UTC ARC

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MCKENZIE ARENA EVENTS &

TICKETS

“Chattanooga’s Home for Quality

Entertainment and UTC Sports Since 1982”

Located on campus, Mckenzie

Arena hosts a wide variety of events,

including concerts, live shows, and

graduation ceremonies.

CONTACT INFORMATION

utc.edu/mckenzie-arena/

[email protected]

(423) 266-6627

UTC McKenzie Arena Box Office,

Gate 1 Monday to Friday,

10 a.m. to 5 p.m.

(Extended hours on event days)

UTC’S SCRAPPY

Student Organizations

Religious Organizations

UTC Echo (student newspaper)

The Perch (student-run radio)

WUTC FM Radio (Chattanooga’s National Public

Radio Affiliate and an eclectic

mix of music)

utc.edu/dean-students/

studentengagement

utc.edu/dean-students/

studentengagement/ministries.php

theutcecho.com

utc.edu/perch

wutc.org

GET INVOLVED ON UTC CAMPUS

Sport Spring Fall

American Football

Basketball

Wrestling

Soccer

Cross Country

Golf

Softball

Volleyball

Tennis

Indoor and Outdoor Track and Field

men

Seasonal team:

women

UTC ATHLETICSgomocs.com

Students receive free admission to

all Mocs athletics events with their

UTCID. UTC varsity sports include:

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BANKING

Budgeting will be an important part

of your time studying in the U.S.

Before leaving your home country,

pay attention to the exchange rate

between your country’s currency

and the U.S. dollar. Learn to think in

dollars. Do not carry large amounts

of cash. You may open a checking

account after arriving in the U.S.

UTC strongly recommends that

you notify your bank in your home

country that you will begin accessing

your account from a new location.

Some banking options near campus

are listed to the right. Before opening

an account, check with your home

bank to find out if it is affiliated with

any Chattanooga banks.

Please note that our office does not endorse these banks and only lists them as available options.

U.S. CULTURE

U.S. culture may be very different from that of your home country.

We suggest that you become familiar with some U.S. cultural

practices to prepare yourself for life at UTC and in Chattanooga.

Here are some online resources:

edupass.org/culture/

edupass.org/living/

usa.gov/life-in-the-us#item-37617

commisceo-global.com/country-guides/usa-guide

internationalstudent.com/study_usa/way-of-life/

internationalstudentguidetotheusa.com/articles/culture.htm

internationalstudentguidetotheusa.com/articles/c_american_culture.htm

everyculture.com/To-Z/United-States-of-America.html

nafsa.org/Resource_Library_Assets/Publications_Library/U_S__Culture_Series__Introduction_American_Life/

BANKING OPTIONS

a) No monthly fees or minimum balance for student

account

b) To open a student account, you need: your

passport

c) Minimum deposit: $100 (but you can access

funds)

d) Closest ATM: 736 Market Street

a) Fees: $2/month paper statement fee (unless you

have a social security number, in which case you can

bank online) and a $4/month debit card fee (total

fees: $6/month)

b) To open a student account, you need: your

passport, one other form of ID, and an ITIN

(Individual Taxpayer Identification Number)

c) Closest ATM: on campus, in front of the UC

a) Fees: $5/month service charge (waived with a

student ID card)

b) To open a student account (Express Checking),

you need: your passport, proof of address in the U.S.

(bring something with your address printed on it),

and a local phone number.

c) Online banking and debit card options are

available

d) Closest ATM: On campus, inside the UC

FIRST TENNESSEE BANK

Address: 979 E Third Street

(Erlanger Medical Center Branch)

(423) 209-2630 · firsttennessee.com

Monday to Friday,

8 a.m. to 6 p.m.

Monday to Thursday, 9

p.m. to 4 p.m.

Friday 9 a.m. to 5 p.m.

Branch hours vary

by location

SUN TRUST BANK

Address: 736 Market Street

(423) 757-3714 · suntrust.com

REGIONS BANK

Address: 601 Market Street

(423) 634-4000 · regions.com

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Graphic Design and Marketing Coordinator: Amy DevanOffice Location: Hooper Hall 201BEmail: [email protected] Phone Number: (423) 425-5923

Executive Director: Takeo SuzukiOffice Location: Hooper Hall 201AEmail: [email protected] Phone Number: (423) 425-4735

Study Abroad Program Director: Laura LivermoreOffice Location: Hooper Hall 202BEmail: [email protected] Phone Number: (423) 425-4741

24 Hour Emergency Number: UTC Campus Police (423) 425-4357 (H-E-L-P)

CONTACT INFO

ESL Director and Assistant Director for the Center of Global Education: Anna SavaryEmail: [email protected] Location: Hooper Hall 202AOffice Phone Number: (423) 425-4754

Credential Evaluator & Immigration Specialist: Sarah Anne PerryEmail: [email protected] Location: Hooper Hall 202Office Phone Number: (423) 425-4735

THE ENGLISH AS A SECOND LANGUAGE (ESL) INSTITUTE

CENTER FOR GLOBAL EDUCATION

OFFICE OF STUDY ABROAD

EMERGENCY CAMPUS CONTACT INFORMATION

Graduate International Student Advisor: Lora Cook Office Location: Hooper Hall 202CEmail: [email protected] Phone Number: (423) 425-4348

DIGITAL PLATFORMS

OFFICE OF INTERNATIONAL STUDENT AND SCHOLAR SERVICES

Undergraduate International Student Advisor: Eunice Davis Office Location: Hooper Hall 202DEmail: [email protected] Office Phone Number: (423) 425-2110

Senior Coordinator: Patricia Lin-SteadmanOffice Location: Hooper Hall 203CEmail: [email protected] Office Phone Number: (423) 425-5936

Administrative Specialist: Joyce BlevinsOffice Location: Hooper Hall 203BEmail: [email protected] Phone Number: (423) 425-4735

@UTCglobal

[email protected]

utc.edu/[email protected]

www.utc.edu/global

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58

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Alumni

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6159

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545 OakStreet

Alumni

Affairs

Tennis Courts

West

Campus

Housing

Building

15

Visitor/Event Parking

Closed

Visitor/Event Parking

50Gated

Accessible PathAccessible ParkingAccessible Entrance

Accessible PathAccessible ParkingAccessible Entrance

58

6159

57

545 OakStreet

Alumni

Affairs

Tennis Courts

West

Campus

Housing

Building

15

Visitor/Event Parking

Closed

Visitor/Event Parking

50Gated

Accessible PathAccessible ParkingAccessible Entrance

Accessible PathAccessible ParkingAccessible Entrance

58

6159

57

545 OakStreet

Alumni

Affairs

Tennis Courts

West

Campus

Housing

Building

15

Visitor/Event Parking

Closed

Visitor/Event Parking

50Gated

Accessible PathAccessible ParkingAccessible Entrance

Accessible PathAccessible ParkingAccessible Entrance

58

6159

57

545 OakStreet

Alumni

Affairs

Tennis Courts

West

Campus

Housing

Building

15

Visitor/Event Parking

Closed

Visitor/Event Parking

50Gated

Accessible PathAccessible ParkingAccessible Entrance

Accessible PathAccessible ParkingAccessible Entrance

58

6159

57

545 OakStreet

Alumni

Affairs

Tennis Courts

West

Campus

Housing

Building

15

Visitor/Event Parking

Closed

Visitor/Event Parking

50Gated

Accessible PathAccessible ParkingAccessible Entrance

Accessible PathAccessible ParkingAccessible Entrance