STUDENT ACCOUNTS CONCORDIA UNIVERSITY PORTLAND · STUDENT ACCOUNTS OFFICE & VETERAN SERVICES OFFICE...
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STUDENT ACCOUNTS OFFICE & VETERAN SERVICES OFFICE Luther Hall 200 M-F 8:00 AM-4:30 PM 503-280-8503 / VA 503-493-62215 [email protected] [email protected] FINANCIAL AID Scholarships, Grants & Loan Information 503-280-8514 fi[email protected] REGISTRAR Transcripts, Diplomas, & Withdrawals 503-280-8510 [email protected] STUDENT SERVICES Housing & Meal Plans 503-280-8512 [email protected] BOISE SCHOOL OF LAW 208-639-5401 CONCORDIA UNIVERSITY PORTLAND STUDENT ACCOUNTS General Help Information 1. Start at www.cu-portland.edu 2. Select “Current Students” 3. Select the my.CU link 4. Select “Enter Secure Area” 5. Type your G# into the User ID, enter PIN 6. Select “Login” Contact Information How to Pay HOW DO I ACCESS MY.CU ACCOUNT? ONLINE 1. Login to your my.CU account 2. Select: Student > Student Records > Student Bill > Term > Pay Now 3. Proceed with the on screen instructions You have access to pay via: » ACH (payments from a checking account) » Credit Card (a 2.75% merchant fee applies) MAIL checks made payable to “Concordia University” to: Concordia University ATTN: Student Accounts 2811 NE Holman St Portland, OR 97211 IN PERSON cash or check can be processed in our office. Payment Plan Should you need an alternative payment option, you can enroll in the automatic monthly payment plan through your my.CU account. WHAT DOES THE PLAN LOOK LIKE? » There is an initial enrollment fee of $35.00/term. » Monthly payments are automatically deducted on the designated due dates (provided at the time of enrollment and available for review at any time on your my.CU). » The first payment will be processed 1-2 days after the term starts, and then every month afterwards until the entire balance is paid in full. » Total outstanding balance will be divided evenly over the remaining payments. » If there is a change made between installments, the balance will be recalculated into even amounts for the remaining payments. » The payment plan must be renewed at the start of a new term. HOW DO I ENROLL IN A PAYMENT PLAN? 1. Login to your my.CU account 2. Select: Student >Student Records > Student Bill > Term > Pay Now 3. Select “Enroll in Payment Plan” located in the right hand corner 4. Read through the agreement and select “Agree” 5. Proceed with the on screen directions
Transcript of STUDENT ACCOUNTS CONCORDIA UNIVERSITY PORTLAND · STUDENT ACCOUNTS OFFICE & VETERAN SERVICES OFFICE...
STUDENT ACCOUNTS OFFICE & VETERAN SERVICES OFFICE Luther Hall 200 M-F 8:00 AM-4:30 PM 503-280-8503 / VA 503-493-62215 [email protected]@cu-portland.edu
FINANCIAL AIDScholarships, Grants & Loan Information503-280-8514 [email protected]
REGISTRARTranscripts, Diplomas, & Withdrawals 503-280-8510 [email protected]
STUDENT SERVICESHousing & Meal Plans503-280-8512 [email protected]
BOISE SCHOOL OF LAW208-639-5401
CONCORDIA UNIVERSITY PORTLANDSTUDENT ACCOUNTSGeneral Help Information
1. Start at www.cu-portland.edu
2. Select “Current Students”
3. Select the my.CU link
4. Select “Enter Secure Area”
5. Type your G# into the User ID,
enter PIN
6. Select “Login”
Contact Information
How to Pay
HOW DO I ACCESS MY.CU ACCOUNT?
ONLINE1. Login to your my.CU account2. Select: Student > Student Records > Student Bill > Term > Pay Now3. Proceed with the on screen instructions
You have access to pay via: » ACH (payments from a checking account) » Credit Card (a 2.75% merchant fee applies)
MAIL checks made payable to “Concordia University” to: Concordia UniversityATTN: Student Accounts2811 NE Holman StPortland, OR 97211
IN PERSON cash or check can be processed in our office.
Payment PlanShould you need an alternative payment option, you can enroll in the automatic monthly payment plan through your my.CU account.
WHAT DOES THE PLAN LOOK LIKE?» There is an initial enrollment fee of $35.00/term.» Monthly payments are automatically deducted on the designated due dates
(provided at the time of enrollment and available for review at any time on your my.CU).
» The first payment will be processed 1-2 days after the term starts, and then every month afterwards until the entire balance is paid in full.
» Total outstanding balance will be divided evenly over the remaining payments.» If there is a change made between installments, the balance will be
recalculated into even amounts for the remaining payments.» The payment plan must be renewed at the start of a new term.
HOW DO I ENROLL IN A PAYMENT PLAN?1. Login to your my.CU account2. Select: Student >Student Records > Student Bill > Term > Pay Now3. Select “Enroll in Payment Plan” located in the right hand corner4. Read through the agreement and select “Agree”5. Proceed with the on screen directions
Tuition Refund PolicyTuition and course fee refunds follow this schedule based on the date from a completed official withdrawal request.
CLASS LENGTH(in weeks)
ADDDROP*
100% REFUNDWITHDRAW** 50% REFUND
WITHDRAW** 25% REFUND
WITHDRAW** NO REFUND
0-4 Before Start Before Start N/A N/A N/A
5 1st Week 1st Week 2nd Week N/A 3rd Week
8 1st Week 2nd Week 3rd Week 4th Week 5th Week
15 2nd Week 2nd Week 3rd Week 4th Week 9th Week
*Drop indicates course will not be recorded on transcript.**Withdraw indicates course will be recorded on transcript.
PLEASE NOTE: Deadlines fall on Friday or next business day in the event of a holiday.
Privacy PolicyWe do not disclose your account information with any other persons. If you wish for us to release this information to anyone else (parent, family member, etc.), please fill out the “Student Release of Non-Directory Information Form” found online at:
www.cu-portland.edu/student-release
Disbursement Information& Direct DepositRefunds due from financial aid in excess of the student’s bill are processed 10 business days or 14 calendar days after financial aid disbursement occurs to the student account. Refunds are disbursed either through direct deposit or in the mail through a paper check.
Concordia University can place your refund directly into the bank account you specify with direct deposit and it generally takes only 2-3 business days to process. Direct deposit helps you get your refund quicker than mailing a paper check, plus you won’t have to bother with depositing a check!
HOW TO SET IT UP1. Login to your my.CU account2. From the “my.CU” main menu, select “Student”3. Select “Student Records”4. Select “Direct Deposit for Student Refunds”5. To add new or edit existing information select “Edit Direct Deposit
Information”6. Update information or add new information7. Select “Submit”8. Select “I agree”
A confirmation email will be sent to your preferred email address on file.
STUDENT ACCOUNTSGeneral Help Information
2811 NE HOLMAN STREET PORTLAND, OR 97211 | 503-288-9371 | 800-321-9371 | CU-PORTLAND.EDU
CONCORDIA UNIVERSITY PORTLAND
–PORTLAND, OREGON–
Let’s Go!
