STRUCTUREOFMASTER IN BU SINESS ADM …apps.nmu.ac.in/syllab/Commerce and Management/2010-11 M.B.A....

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01 Mana

02 Accou

03 Mana

04 Inform

05 Introd

06 Organ

07 Corpo

08 Corpo

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USINESS ADM

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402

403

404

405

406

407

408

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201

202

203

204

205

206

207

208

A

B

C

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E

F

rsity, Jalgversity)

NAGEMENT

MINISTRATION

w.e.f.‐July 20

SemCred

e‐Commerce

Family Busine

Indian Comm

Specialization

Specialization

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Project Repo

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Management

Business Rese

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1. Introduca. Traditib. E‐Comc. Classifid. Applica

i. ii. iii. iv. v. vi. vii. ee. i. ii. C

f. Interneg. Hardw

2. E‐comma. Native b. Native c. Transpd. Transp

3. Framew

a.

b.

c.

60 + 40

ction to E‐Coonal vs. e‐commerce: Conceication of e‐coations of ecomElectronic CatElectronic BaElectronic SeaEducation & LElectronic MaElectronic Sue‐Customer rfinancial servElectronic TraCall Center &et and E‐comare and softw

merce ModelsContent BaseTransaction

planted Conteplanted Transa

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mmerce architastructure MAN, WAN

/IP Reference ain Name Sys

& DistributionApplications tronic Mail W Server P

Multimedia cormation Publi Browsers imedia Conte


ULTY OF COMM.B.A. (w

SEMommerce annal Marks 60 +In

Required L

sactions ons, Benefits 2B, B2C, C2C,

ons

Managementmanagement

ments

odels Models

tecture

Model stems

n Technology

ontent Publisshing

ent

3


MERCE & MANw.e.f. Dec -201

MESTER: IV nd Excellencnternal Marks 40 Lectures: 50 hou

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ment otal Marks: 100

(0

(0

(04)

(04)

(03)

08)

06)

4

d. Security & Encryption (08) i. Computer Crime ii. Importance of Security iii. Sources of Technical Vulnerabilities iv. Security Policy, Procedure & Practices v. Site Security, Service Security, Transaction Security vi. Firewalls vii. Transaction Security viii. Cryptography (Digital Signature): Public Key & Private Key ix. Electronic Mail Security x. Security Protocol for Web Commerce

e. Payment Services (04) i. Concept of Payment System ii. Third Party in e‐commerce payment iii. Online Payment System: Pre‐paid & Post‐Paid Systems

f. Business Services Infracture (01) g. Public Policy & Legal Infrastructure (01) h. Electronic Data Interchange (EDI) (03)

i. EDI:Development, Standards, Components & Role ii. Web enabled EDI.

4. Business Excellence (08)

a. ConceptExcellence b. Core Themes of Excellence c. Measuring Business Excellence d. Quality awards & Excellence e. Overview & Development of Self Assessment Process f. Achieving organizational Excellence g. Excellence Maturity Model

REFERENCE BOOKS: 1. E‐commerce: Framework, Technologies & Applications– Bharat Bhaskar – Tata McGraw Hill 3rdEdn

2. Electronic Commerce: a Managers Guide – Ravi Kalakota ‐ pearson

3. E‐commerce ‐ C.S.V. Murthy – Himalaya Publications

4. E‐Commerce ‐Greenstein and Feinman – Tata McGraw Hill

5. Electronic Commerce–Awad ‐ Pearson

6. E‐Commerce: The Cutting Edge of Business ‐Bajaj & Nag ‐ TMH

7. Assessing Business Excellence – L.J.Porter& S.J Tanner – ElsevierButterworth Heinemann

8. Measuring Business Excellence ‐ by Gopal K. Kanji ‐ Routledge

1)

2)

3)

The purviewa) Family as

i) Drivii) Probiii) The

b) Family Di) Famii) The iii) The iv) The v) The

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60 + 40

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5


MERCE & MANM.B.A. (w.e.f. JuMESTER: IV usiness Mannternal Marks 40 Lectures: 50 hou

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d) The root causes of Conflicts –Ingredients, &personal conflicts, e) Conflicts as Process & Relationship f) Consequences of family wars‐Rewards, Fairness and Cheating, g) Warning signs of Family wars h) Conflict Resolution i) Family Risk Factors & Remedies j) Conflict as a source of Progress

4) Family Business Governance (06)

a) Uniqueness of Family Business Governance b) Family Members and Outsiders c) Family business ‐ Board of Directors in Family Business&Makeup and Recruiting the Board d) Family Councils and Family Assembly e) Dual System of Corporate Governance and Family Governance

5) Case studies in Family Conflicts and War from Gordon and Nicholson (12) a) Brothers at Arms –The Reliance Story, The Dassler family b) Fighting for Crown – Bata story, IBM c) Schism : The House Divided – The Pathak family, The LA Times Group and the Chandlers

REFERENCE BOOKS:

1. Family Wars – Classic conflicts in family business by Grant Gordon and Nigel Nicholson : Kogan Page

2. Entrepreneurship Development small business Enterprises – PoornimaCharantimath ‐ Pearson

3. The Family Business Management Handbookby Editor Mark Fischetti

4. Strategic Planning for the Family Business:by Randel S. Carlock, John Ward

5. Culturally‐Sensitive Models of Family Business by Gupta, V., Levenburg, N., Moore, L., Motwani, J., &

Schwarz, T. (Eds.). (2008). The Collection. Hyderabad, India: ICFAI Press

6. The Family Firm Institute Fellows Summer Reading List: The Inaugural Edition

7. Hoy, F., & Sharma, P. (2009). Entrepreneurial Family Firms. Upper Saddle River, NJ: Prentice Hall

8. Leach, P. (2007). Family Businesses: The Essentials. London: Profile Books

9. Handbook of Family Business and Family Business Consultation: A Global Perspective, edited by Florence

Kaslow. International Business Press, Binghamton, NY, 13904, 464 pages. Paperback. ISBN 0‐7890‐2777‐1

1)

2)

3)

4)

Consumer Pa) Definitiob) Meaningc) Consum

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5) Arbitration (08)

a) Meaning & concept b) Arbitration & Interim measures c) Appointments of Arbitrators d) Arbitration Procedure e) Impartiality of Arbitrators f) Foreign Awards

6) Case studies in Indian Commercial Laws – Typical cases based on the above topics only. (12)

REFERENCE BOOKS:

1. Legal Aspects of Business by AkhileshwarPathak – McGraw Hill

2. Legal Aspects of Business by R.R.Ramtirthkar – Himalaya Publishing House

3. Mercantile Law by S.S.Gulshan – Excell Books

4. Mercantile & Commercial Laws by RohiniAggrawal – Taxman Publication

5. Elements of Merchantile Laws by N.D. Kapoor – Sultan Chand & Sons

6. Business law – Bulchandani ‐ Himalaya

1)

2)

3)

4)

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9

– Financiatra Univerted ‘B’ Grade Univ


MESTER: IV & Portfolio

nternal Marks 40 Lectures: 50 hou

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Deposit, Corpo

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5) Portfolio Analysis & Management (10)

a) Meaning, Elements & Measurement of Risk, Systematic Risk & Unsystematic risk, b) Optimal Portfolio, Selecting the Best portfolio,Markowitz Model of Portfolio Selection c) Portfolio revision: Meaning, Need, Strategies & Constraints d) Performance Evaluation of Portfolios – (Theoryonly) e) Portfolio Management: Meaning, Phases, Strategies, Asset Allocation, Building Investment Portfolio

REFERENCE BOOKS

1. Investment Management by V. A. Avdhani , Himalaya Publishing House

2. Fundamentals of Investment Management ‐ Geoffrey Hirt, Stanley Block –Tata Mcgraw Hill

3. Investment Analysis &PorfolioManagement by Ranganathan ‐ Pearson

4. Investment Management:Security analysis and portfolio Management by V. K. Bhalla ‐ S. Chand

5. Investments – Bodie, Kane, Marcus, Mohanty – Tata McGraw Hill

6. Investments Analysis & Management Charles P. Jones, Wiley India Edition

7. Investment Management by Preeti Singh ‐ Himalaya Publishing House

8. Security analysis and portfolio Management by SudhindraBhat – Excel Books

9. Security analysis and portfolio Management by V.A.Avadhani ‐ Himalaya

10. Security analysis and portfolio Management by Rohini Sing – Excel Books

1)

2)

Fundamentaa) Internatb) Domestic) Emergind) Recent ce) Globaliz

Foreign Excha) Structurb) Exchang

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(1) (2) (3) (4) (5) (6) (7) (8)

c) Global Mi) Inte

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iii) Finaiv) Multv) Mon

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60 + 40

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MERCE & MANM.B.A. (w.e.f. JuMESTER: IV onal Financnternal Marks 40 Lectures: 50 hou

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3) International Working Capital Management (06)

a) Working capital policy b) Managing Liquid asset c) Inventory Management d) Financing of foreign trade

i) Documentation ii) Modes of Payment iii) Methods of Financing iv) EXIM Bank

4) International Accounting (05)

a) Concept b) Consolidation of Financial Statements & its analysis c) Foreign Currency Accounting d) Accounting of Inflationary trends e) Transfer pricing

5) International Monetary system (05) a) International Monitory Fund (IMF)

i) Constitution, Role & Responsibilityof IMF ii) Funding facilities, International liquidity iii) Special Drawing Rights (SDR) iv) Role in Post Bretton Woodsworld

b) Convertibility& Currency

6) Balance of Payment (06) a) India’s Balance of Payment b) Importance, Functions, Principles& Componentsof Balance of Payment c) Accounting of Balance of Payment: Deficit & Surplus d) Elasticity approach Vs Absorption Approach e) General Equilibrium approach f) Balance of Payment Vs Exchange Rate g) Balance of Payment and Money Supply

REFERENCE BOOKS:

1. International Financial Management by V.K. Bhalla – Anmol Publications

2. International Financial Management by P. G. Apte, Tata McGrawHill

3. International Financial Management by ThumuluriSiddaiah (IFM) Pearson

4. International finance Marketing by V.A Avadhani – Himalaya Publication

5. International Finance Management by vyuplesh saran – Prentice Hall

6. International Finance Management by Cheol S. Eun& Bruce G Resnick , Tata McGraw Hill

7. International Finance Management by MadhuVij – Excel Books

The

spe

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each paper.

P60 + 40

as to Select

papers no. 3

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Paper: 406 A0 Pattern: Extern

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SEMA – Case Studnal Marks 60 +In

Required L

ss the case

6, 307, 404,

13


MERCE & MANM.B.A. (w.e.f. JuMESTER: IV dies in Finannternal Marks 40 Lectures: 50 hou

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Fundamentaa) Meaningb) Supply Cc) Decisiond) Mappinge) Supply cf) Cycle Vieg) Supply Ch) Factors ai) Enablersj) Supply c

Logistic Mana) Definitiob) Customec) Logisticad) Logistic e) Logistic f) Role of L

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60 + 40

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14

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15

b) Transportation i) Role of transportation in supply chain ii) Transportation Infrastructure iii) Factors affecting transportation in supply chain iv) Freight Management v) Factors influencing Freight cost vi) Transportation Network vii) Route Planning viii) Containerization

c) Logistical Packaging i) Consumer Vs Logistic Packaging ii) Packaging as Unitization iii) Design Considerations iv) Packaging Materials v) Returnable Logistic Packaging vi) Packaging Cost

d) Distribution i) Role of distribution in supply chain ii) Factors influencing distribution network design iii) Framework for Network design decisions iv) Evaluating Network design decisions using decision trees

5) Agile Supply Chain (06)

a) Supply chain for high demand uncertainty Environment b) Responsive supply chain & its Approaches c) Sources of supply chain disruption & its impact on business d) Methods for handling Disruptions

6) IT & Supply chain (08)

a) Role of IT in supply Chain b) IT in Supply Chain Transaction Execution c) IT in Supply Chain Collabration& Coordination d) IT in Supply Chain Decision Support e) IT in Supply Chain Measurement & Reporting f) Supply chain IT framework g) Supply chain Management Applicaton Marketplace

REFERENCE BOOKS: 1. Supply Chain Logistics Management ‐ Donald Bowersox , David Closs, M. Bixby Cooper – Tata McGraw Hill

2. Supply chain management by Janat Shah ‐ Pearson

3. Logistic Management by V.V.Sople‐ Pearson

4. Logistic &Supply chain management by K.ShridharaBhat – Himalaya

5. Exploring the supply chain by Upendrakachru – Excel books

6. Logistical Management by Donald Bowersox , David Closs – Tata McGraw Hill

7. Supply chain management Concept and cases by Rahul V. Altekar ‐ PHI

8. Supply Chain Management by Sunil Chopra, Peter Meindl ‐ PHI Publications

1)

2)

3)

Retailing Inda) Retailing

i) Conii) Typiii) Chariv) Evolv) Emei) Glob

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SEM– Retail Mannal Marks 60 +In

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Retail Managers nce, functionGrowth, ReaNew approacrtunities & Th

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16


MERCE & MANM.B.A. (w.e.f. JuMESTER: IV nagement & nternal Marks 40 Lectures: 50 hou

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17

d) Private label i) Concept: Store, Umbrella & Individual Brands ii) Need, & Evolution of Private label iii) Process of Private label creation

e) Category Management i) Concept ii) Reasons for emergence of category Management iii) Components of Category Management iv) Category Management business process v) Role of category captain vi) Drawbacks of category management

4) Retail Management Information System (05)

a) Need of technology & Product identification in retail b) Importance of IT in retail c) Factors affecting the use of IT in Retail d) Radio frequency Identification (RFID) e) Internet Retailing

5) Consumer Behavior (10)

a) Culture: Value & Norms, Regional & Religious influences on consumer behavior, b) Reference Group & Social Influence, Age & Gender, Household influences on Consumer Behavior c) Types of Family: Functions of Family, Family decision making, Family Life Cycle. d) Consumer Behavior Outcome

i) Diffusion of Innovation, Diffusion Process, Adoption Process, ii) Profile of Consumer Innovator.

e) Consumer Decision making & branding strategies f) Diffusion of innovation

i) Acceptance of New Product & Brand ii) Dimensions of Brand Diffusion iii) Why do brands fail

g) Retailing and consumer behavior

REFERENCE BOOKS: 1) Retail Management: SwapnaPradhan – Tata Mcgraw Hill

2) Retail Management by Berman& Evans ‐ Pearson

3) Retail Management: Suja Nair, First Edition 2006

4) Retail Management : A global Perspective : Dr. Harjeet Singh – S. Chand & Sons

5) Retailing‐ Cox &Brittain – Pearson

6) Principles of retail Management – Rosemerry&Mohd. Raffik – Palgrave

7) Consumer Behaviour& Branding: Conepts readings & Cases by Kumar ‐ Pearson

8) Consumer Behavior: SatishBatra& SHH Kazmi, Excel Books

9) Consumer Behavior: Schiffman&Kanuk‐ Pearson

10) Consumer Behavior (SIE): Building marketing strategy by Hawkins, Best, Coney, Mookerjee – Tata McGraw Hill

The

spe

in e

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each paper.

Pa60 + 40

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papers no. 3

North M

FACUNew

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SEM– Case Studnal Marks 60 +In

Required L

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6, 307, 404,

18


MERCE & MANM.B.A. (w.e.f. JuMESTER: IV dies in Markenternal Marks 40 Lectures: 50 hou

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405 those w

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NAGEMENT une -2010)

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19

man Reso

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MERCE & MANM.B.A. (w.e.f. JuMESTER: IV Compensatnternal Marks 40Lectures: 50 hou

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20

6. Wage & Salary Administration (05)

a. Minimum Wage, Fair wage & Living Wage b. Objectives of Sound Wage Policy c. Principles of Wage & Salary Administration d. Wage Determination e. Wage Boards f. Methods of Wage Payments g. Wage/Salary Differentials

7. Incentives (06)

a. Meaning Of Incentives b. Need Of Incentives c. Classification Of Incentives d. Merits Of Incentives e. Problems Arising Out Of Incentives f. Time Based Individual Incentive Plan g. Out Based Individual Incentive Plan h. Group Incentive Plan

8. Fringe Benefits (04)

a. Meaning Of Fringe Benefit b. Need Of Fringe Benefit c. Objectives Of Fringe Benefit d. Types Of Fringe Benefits e. Advantages Of Fringe Benefits f. Disadvantages Of Fringe Benefits

9. International Pay & Rewards (04)

a. Cross national Variation in Rewards structure b. The space for International Reward Strategy c. Best Practices in International Rewards

REFERENCE BOOKS:

1. Performance Management by Herman Aguinis.‐ Pearson

2. Compensation by Milkovich, Newman, VenkataRatnam – Tata McGraw Hill (SiE)

3. Managing Human Resources By Fisher, Schoenfeldt, Shaw‐ Cengage Learning

4. International Human Resource Management by Tony Edwards & Chris Rees.‐ Pearson

5. Human Resource Management by D.K Bhattacharya – Excel Books

6. Compensation Management in a Knowledge‐based world by Henderson ‐ Pearson

7. Human Resource Management, Text & Cases By Dr. V.S.P Rao ‐ Excel Books

8. Essentials of Human Resource Management By P. SubbaRao – Himalaya Publishing

9. Human Resource Management By Snell, BohalenderCengage Learning

10. Human Resource Management by S S Khanka – S. Chand & Sons

1. Introduca. b. c. d. e. f. g. h. i. j. k.

2. Social ana. b. c. d. e. f. g.

3. Internata. b. c. d. e.

4. Human a. b.

c. d. e.

460 + 40

ction To (IHRIHRM: DefinitInternationalDomestic Vs Growing inteFunctional poOrganizationBuilding StratRole of econoFactors affecInternationalBarriers to ef nd Cultural CCulture & CuSocial EnviroReligions andMulticulturalCultural PredCultural DimeManaging ac tional Joint VConcept & NMotives & ExHRM factors Role & impacMethods of O Resource PraGlobal HR PlaRecruitment

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21


MERCE & MANM.B.A. (w.e.f. JuMESTER: IV uman Resounternal Marks 40 Lectures: 50 hou

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5. International Industrial Relations (07) a. Key Issues in International IR b. Trade Union & International IR c. IR policy of MNC’s d. MNC’s Characteristic in Neutralizing the power of Labour Unions e. MNC’s Strategy towards International IR

6. Repatriation (07)

a. Concept of Repatriation b. Benefits from returnees c. Challenges of Re‐entry

i. Individual Perspective ii. Organisational Perspective

d. Repatriation Process e. Managing repatriation

REFERENCE BOOKS:

1. International Human Resource Management by K. Ashwathappa – Tata McGraw Hill


3. International Human Resource Management by Peter Dowling &Denice Welch – Cengage Learning

4. International Human Resource Management by Sengupta, Bhattacharya – Excel Books

5. International Human Resource Management By P. SubbaRao – Himalaya Publication

6. International Human Resource Management by P L Rao – Excel Books

1. The stu

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P60 + 40

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SEM– Cases in Hnal Marks 60 +In

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ch paper.

23


MERCE & MANM.B.A. (w.e.f. JuMESTER: IV Human Resonternal Marks 40 Lectures: 50 hou

the case st

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NAGEMENT une -2010)

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307, 404, 4

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Introductiona) Indian Inb) Stages oc) Growth d) New Inde) Major Af) Globaliz

Work Study a) Definitiob) Objectivc) Procedud) Recordine) Micro‐mf) SIMO Chg) Principle

Work Measua) Conceptb) Techniqc) Time Stud) Work Sae) Predetef) Methodg) Work fah) Use of Mi) Ergonom

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SEMndustrial & nal Marks 60 +In

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g and Manag

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24

Operation


MERCE & MANM.B.A. (w.e.f. JuMESTER: IV Productivitynternal Marks 40 Lectures: 50 hou

gement

Work Study

tives

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(08)

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(0

(0

(0

06)

09)

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25

5) Waste Scrap & Disposal Management (08) a) Types & Cost of wastages b) Causes and Remedies of wastage c) Wastage of resources and preventive steps d) Wastage control Programme and Salvage operation e) Scrap Disposal and Surplus

6) Constraint Management (12) a) Managing constraints across the organization b) Theory of Constraints (TOC)

i) Measuring capacity, utilization & Performance ii) Principles of TOC

c) Identification & Management of Bottleneck d) Product mix decisions using bottlenecks e) Economies of scale f) Capacity timing & Sizing strategies g) Procedure for long term capacity Decisions

i) Estimate capacity Requirement ii) Identify Gaps iii) Develop Alternatives iv) Evaluate alternatives

REFERENCE BOOKS:

1) Industrial Engineering and Production Management by M. Mahajan, DhanpatRai and Sons.

2) Operations Management by Krajewski, Ritzman, Malhotra ‐ Pearson

3) Industrial Engineering and Management by O.P. Khanna, DhanpatRai and Sons.

4) Industrial and Business Management by MartandTelsang, S. Chand

5) Purchasing and Supply Management‐ Donald Dobler and David Burt‐Tata McGraw Hill

6) Materials Management by P Gopalkrishnan and M Sundaresan‐ Tata McGraw Hill

7) Materials Management – Rajendra Mishra – Excel Bookss

8) Purchasing and Materials Management‐NK Nair‐Vikas

9) Operations &Materials Management by K. ShridharBhat –HPH

10) Production and Operations Management – Chary ‐ Tata McGraw Hill

1)

2)

3)

4)

5)

Foundationsa) Quality:

i) Fiveii) Quaiii) Quaiv) Qua

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c) Total Qui) TQM

d) Deming’

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26


MERCE & MANM.B.A. (w.e.f. JuMESTER: III ational Qualnternal Marks 40 Lectures: 50 hou

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27

6) Kaizen (08) a. Concept b. Kaizen versus innovation c. Kaizen and Management d. Companywide Quality control e. Characteristics of Companywide Quality control f. Kaizen Strategy and Practice

REFERENCE BOOKS:

1) Quality Management by Howard Gitlow, Alan J, Rosa O, David Levine, Mcgraw‐Hill, 3rd Edition

2) Total Quality Management‐ PoornimaCharantimath, Pearson Education

3) Total Quality Management ‐ ShridharBhat ‐ Himalaya Publishing House

4) Total Quality Management‐ Besterfield, Pearson Education

5) Total Quality Management‐ S.D. Bagade, Himalaya Publishing House

6) Total Quality Management – Shailendra Nigam – Excel Books

7) Total Quality Management ‐ ShridharBhat‐ Himalaya Publishing House

The

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MERCE & MANM.B.A. (w.e.f. JuMESTER: III 6 D – Case stnternal Marks 40 Lectures: 50 hou

se studies

405 those w

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MERCE & MANM.B.A. (w.e.f. JuMESTER: III – Rural Deventernal Marks 40 Lectures: 50 hou

me

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30

7. Rural Development Administration and Panchayati Raj Institution

a. Functions of Panchayati Raj System b. Merits & demerits of Panchayati Raj System c. Strengthening the Panchayati Raj System d. Rural Development Administration

REFERENCE BOOKS:

1. Rural Development by – Dr. I. SatyaSundaram

2. Rural Development and Planning in India – Devendra Thakur, Deep & Deep Publications, New Delhi

3. Rural Industrilisation in India – Shrinivas Thakur – StrelingPublishess, New Delhi

4. Dynamics of Rural Development Powar Structure – S.N. Chandhary – Amar Prakashan, New Delhi.

5. Integrated Rural Development Programme in India : Policy & Administration – A.K. Shrivastva – Deep &

Deep Publications, New Delhi.

6. Integrated Rural Development – R.C. Arora – S. Chand Sons, New Delhi.

1. Introduc

a. b. c. d. e. f.

2. Financiaa. b. c. d.

3. Project Fa. b.

4. Policies a.

b. 5. Project R

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1. Project M2. Jain, S.C3. Karla O.4. Banerjee5. Rajagop6. Pandey,

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P60 + 40

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31


MERCE & MANM.B.A. (w.e.f. JuMESTER: IV ment of Agrinternal Marks 40 Lectures: 50 hou

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uction To (IHRIHRM: DefinInternationaDomestic VsGrowing inteFunctional pOrganizationBuilding StraFactors affecInternationaBarriers to e

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34


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35

d. MNC’s Characteristic in Neutralizing the power of Labour Unions e. MNC’s Strategy towards International IR

6. Repatriation (07)

a. Concept of Repatriation b. Benefits from returnees c. Challenges of Re‐entry

i. Individual Perspective ii. Organisational Perspective

d. Repatriation Process e. Managing repatriation

REFERENCE BOOKS:

1. International Human Resource Management by K. Ashwathappa – Tata McGraw Hill


3. International Human Resource Management by Peter Dowling &Denice Welch – Cengage Learning

4. International Human Resource Management by Sengupta, Bhattacharya – Excel Books

5. International Human Resource Management By P. SubbaRao – Himalaya Publication

6. International Human Resource Management by P L Rao – Excel Books

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36


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