Strong authentication in e-banking. A Status Update after 10 Years.
Strong authentication in e-banking. A Status Update after 10 Years
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Transcript of Strong authentication in e-banking. A Status Update after 10 Years
Strong authentication in e-banking.
A Status Update after 10 Years
Niklas van Ingelandt
1989 SEB Interbank Payments1995 Derivatives Trading1998 SEB e-banking2001 IT-security Manager NRPB2004 Group Security
Stockholms Enskilda BankfoundedStockholms Enskilda Bankfounded
Stockholms Enskilda Bankand Skandinaviska Bankenmerge
Stockholms Enskilda Bankand Skandinaviska Bankenmerge
SEB International SEB International
18561856 19721972
1982198218641864 Skandinaviska Bankenfounded in GöteborgSkandinaviska Bankenfounded in Göteborg
1800 1900 2000
19971997 Trygg HansaTrygg Hansa
1999 1999 BfG GermanyBfG Germany
19981998 Acquisition of three Baltic banksAcquisition of three Baltic banks
2000 2000 BOS PolandBOS Poland
SEB’s historySEB’s history
2006 SEB 150 years2006 SEB 150 years
2004 Codan - Denmark2004 Codan - Denmark
2004 Bank Agio - Ukraina2004 Bank Agio - Ukraina
SEB worldwide
MarketHome market in 10
countries200 million
inhabitants
SEB• 5 million customers• 2 million internet clients• 670 branch offices• ~19 000 employees
In addition SEB has local presence in many other countries and an extensive international network
• Sweden
• Brazil
• China
• Denmark
• Estonia
• Finland
• France
• Germany
• Great Britain
• Latvia
• Lithuania
• Luxemburg
• Norway
• Poland
• Russia
• Singapore
• Spain
• Switzerland
• Ukraine
• USA
SEB Group
The SEB Group is a Northern European financial banking group which is focused on large companies, institutions and private individuals.
SEB started using tokens from Vasco in 1995.
The token first used was the DP500
It was used in our Telebank service (SESAM)
1995
SEB’s first Internetbank was launched in small scale.
SEB employees
Vasco Digipass 500 was used
1996
SEB’s Internetbank was launched in large scale.
150.000 Digipass was delivered to customers.90% to Retail Customers.
50.000 was sent during 1 month!
Vasco Digipass 300 was used
1998
The DP300 was considered to expensive with features that we deemed not necessary.
Vasco listened to our needs and came up withthe DP250.
1999
From now on the DP250 is the only one sent tocustomers.
175.000 Digipass was delivered
1999
The DP300C was introduced to clients with special needs.
More than 200.000 Digipass was deployed.
2000
2004
Internet usage by age group
Sweden98%
93%89%
81%
54%
16-24 25-34 35-44 45-54 55-74
(Source: Statistics Sweden)
Swedish online banking success factors
Efficient banks High-tech banking infrastructure High level of education Good knowledge of the English language High banking penetration High PC penetration High Internet penetration
Control at glanceTransaction - intensive800.000 customers4,3 mn visits per month
Online Banking for private customers
No of online banking customers
0
100000
200000
300000
400000
500000
600000
700000
800000
900000
1997 1998 1999 2000 2001 2002 2003 2004 2005
What is important?
0
5
10
15
20
25
Userfriendliness Access to site Security Speed Fees/Charges Variety offinancial services
%
Delivery
SEB uses a third party to initialize and personalizethe Digipass.
Token is given directly to the customer upon signingfor the appropriate service.
Mobility
The token is small and therefore easy to bring along.
It can be used for several of our services.Only one token is needed.
Most customer use it at home or at their office.
Mobility
No program needs to be installed.
Works on every PC with Internet.
Recycling
Digipass that are returned to us are recycled.
Digipass that can not be recycled is disposed of in an environmental friendly way.
Problems?
Very few problems regarding implementationor malfunction.
People tend not to be careful of their token.Many needs to be unlocked more than once.