Stress-Free Marketing for Business Owners
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Transcript of Stress-Free Marketing for Business Owners
Stress Free Marketing for Business Owners
Donna Schilder, MCC (Master Certified Coach)
Executive, Career, & Business Coach
(562)434-7822 [email protected] www.DonnaSchilder.com
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Topics Targeting a Niche That Can Afford You Asking for What You’re Worth Marketing Channels Tips for Low Cost Marketing Creating a Marketing Plan & Budget Educating Your Customers Begins With
Marketing Marketing with Your Heart
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Who Is your Target Market? Who would want your service or product? Who can afford your service or product?
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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How Can You Access Them? What organizations do they belong to?
Who do they know?
Where do they hang out?
Where do they live?
What do they read?
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Take Action to Access Your Target Market Join the right organizations Target the right people when you network Speak for the right organizations Write articles for the right publications Hang out in the right places Ask for referrals from people they receive
service from Build a network of people who service them
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Asking for What You’re Worth Examine the thought that holds you back. Fear of:
Rejection Failure Embarrassment You’re not worth it
Break through the fear Talk to someone Journal about the fear and ways to overcome it Practice to get proficient Look for evidence of your worth Take a deep breath and walk through
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Ask for What You’re Worth People assign value to services based on what
they pay for it Higher level clientele won’t be attracted to a
rock bottom price Having less clients at a higher rate is less
work and complication You have to ask for enough so that you can
stay in business
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Business doesn’t just come and sit on your lap, you’ve gotta go looking for it and if you don’t you’re going to fail.
Gordon Ramsey, ChefHell’s Kitchen
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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The Seven Times Factor “A cardinal rule of thumb in advertising is:
potential customers usually need to see the name of a product seven times or more before they’re motivated enough to even think about making a purchase.”
“The Seven Times Factor”, NFIB The Voice of Small Business
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Marketing Results Lag
Any marketing activity you do today may not show results for 90 days or more (up to 3 years).
So don’t get discouraged if you don’t see results right away
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Tip for Low Cost, Effective Marketing
Create a Marketing Plan & Budget Utilize more than one marketing category
creates a more effective Marketing Plan. Choose your strategies wisely Be Consistent Use data to analyze your strategies Analyze what works and what doesn’t
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Marketing Channel Categories1. Direct Contact and Follow-Up2. Networking and Referral Building3. Public Speaking4. Promotional Events5. Writing and Publicity6. Advertising
Traditional Internet Based
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Marketing Channel Effectiveness Basically, the first items are the most
effective and the least costly and vice versa. In Person Marketing Activities are effective
and don’t cost much. Advertising is the most costly and the least
effective, especially for solo-practitioner services business. You might go to a restaurant based on an add, but
would you hire an attorney that way?
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Types of Marketing1. Active – Direct Contact, Public Speaking2. Passive Personal – Articles, Books3. Passive - Ads
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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Passive Personal (Books, Articles, Letters to the Editor) Articles and books that you write yourself
give the client information about: Who you are What your expertise is What you have to offer
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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1. Direct Contact and Follow-up - Active Coffee with colleagues, potential, centers of
influence, connectors Canvassing the local neighborhood Free consultations Outbound telemarketing
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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1. Direct Contact and Follow-up - Active Direct e-mail (personalized) Direct mail (personalized)
www.SendOutCards.com Sending articles to colleagues via e-mail
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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2. Networking – Active 30 Second Elevator Speech Volunteering Networking events, professional
organizations, conferences, tradeshows Attending classes Attending public meetings Parties Jury Duty!
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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2. Electronic Networking Networking websites:
www.LinkedIn.com (business) Answer questions in your field
www.Facebook.com www.Yelp.com (small business) www.Plaxo.com
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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2. Referral Building –Active Asking for client referrals Obtaining professional referrals
Offering Referral Fees Building strategic alliances Referral listings
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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3. Public Speaking – Active Public or private
Workshops Speeches
Conference calls Teleclasses Teleseminars
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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4. Promotional Events – Active Booth at a Trade Show Booths at Events, Organization Meetings,
Open Air Markets Special events & charity events Sponsorships Donations (services, products, etc.) Open houses
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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5. Publicity - Video – Passive Personal Video on Your Website
Get a student to film you Film yourself Get a professional
www.YouTube.com www.myspace.com Google Video www.Flickr.com www.Bebo.com
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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5. Writing – Passive Personal Books & Booklets Newsletters Newspaper & magazine articles Newspaper columns Testimonials and Letters of Reference
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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5. Writing – Electronic – Passive Personal Create a Website
Website designer Create your own website at no cost:
http://all-webdesigntemplates.info/ Contribute Software
Obtain link to your website from other websites
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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5. Writing – Electronic – Passive Personal Build an e-mail list
E-Newsletter Announcements
E-Newsletter Create your own blog at no cost:
https://www.blogger.com/start?hl=en Google
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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5. Writing – Electronic – Passive Personal Respond to blogs and post your website or
contact information Post your articles on article clearinghouse
websites for other people to use on their websites
E-Books
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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6. Publicity – Electronic – Passive Personal Videos on youtube.com Videos on other websites Videos on your website Viral videos
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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5. Publicity – Passive Personal Press releases: juicy news
Create events or editorial angles that are interesting to the press
Newspaper interviews Letters to the Editor
Specific to your business with your contact info. Print quotes (expert quotes)
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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5. Publicity – Passive Personal Radio & TV commentary Print feature stories Radio & TV interviews
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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6. Advertising on Your Correspondence – Passive (DO IT!!!!) Use every outgoing piece of paper or e-mail
to promote your business Make it eye-catching Name, address, e-mail, phone number, website Have a stamp made with your business
information Slogan on your envelopes and letterhead Put your picture on it!!!!
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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6. Advertising – Passive Display advertising
Try several small ads instead of one big one Target the audience who can afford your
products/services Classified advertising Yellow pages Inserts/circulars Direct mail (bulk)
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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6. Electronic Advertising – Passive Direct e-mail (bulk) Banner ads on Google or Yahoo Web-ads Buying Google adwords Podcasts
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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6. Outdoor Advertising – Passive Door signage and building signage
Informative Effective size Eye-catching Colorful
Lawn signs
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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6. Outdoor Advertising – Passive Airport signage Billboards Bus benches/boards Sky writing/airplane banners Blimps
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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6. Advertising – Passive Postcards
Place in trafficked areas Brochures Stickers/bumper stickers Van or Car Sign Door-to-Door Fliers
Bag ‘Ems (562)225-5365 [email protected] T-Shirts
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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6. Advertising - Paper Giveaways – Passive www.Vistaprint.com
Full color postcards for .10 cents each Rack cards .25 cents each Inexpensive business cards
Put your picture on it! Free business cards Inexpensive promotional items Refrigerator magnet giveaways
Create a useful handout that people will hold on to
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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6. Point-of-Purchase Display – Passive Banners Counter displays Mobiles Multi-media CD-ROM
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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6. Radio and Television Advertising – Passive but Personal Internet radio
Get interviewed Have your own show
Host-paid radio or TV show, including cable and web-radio
Commercials Infomercials Pre-movie advertising slides Product/service placement
Donna Schilder (562)434-7822 ~ [email protected] ~ www.DonnaSchilder.com
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The Formula for Marketing Success Schedule marketing activities.
Be patient, consistent, persistent.
Analyze data and adjust marketing efforts.
Find an accountability partner.