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Strengths Based Leadership Approach to Building Patient-Centered Medical Home Teams Angela Mitchell Executive Master of Public Administration Capstone Portland State University June 2013

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Topics Covered Today Health care reform Patient-Centered Medical Home teams Strengths Based Leadership Research Methodology & Design Conclusions & Implications Recommendations

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Brief Background

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physician centered to team-based model physician centered to team-based model

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1.Does having an understanding of individual and team members leadership strengths improve team development? 2.Will team members find the Strengths Based Leadership training useful to their role and their team?

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Interviewed with Director, Manager and 3 Change Coaches Organizational Development Analysis using CAP Found a GAP in team building Developed Training Curriculum Experimented on 4 clinics TDM measure & Team Evaluation Questionnaire used to test

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North PortlandTDM Mean Score Stage of Team Development Team A62Stage 4 Team B65Stage 5 Team C64Stage 5 Happy ValleyTDM Mean Score Stage of Team Development Team A56Stage 3 Team B55Stage 3 MercantileTDM Mean Score Stage of Team Development Team A59Stage 4 Team B62Stage 4 GlisanTDM Mean Score Stage of Team Development Team A40Stage 1 Teams who received the Strengths Based Leadership training Teams who did not received the Strengths Based Team training

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SatisfiedObjectivesActivitiesRecommendUseful 2 Role Own Strength Understanding Team Strength Understanding Team Develop 4.094.034.094.14 4.174.314.23 Physicians/PA/NPMedical Assistants/CCCPatient Relations Reps 4.04 4.25 Average scores for 35 team members who received the training

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