STRENGTHEN YOUR CLOUD COE FOR MORE BUSINESS RESILIENCE

STRENGTHEN YOUR CLOUD COE FOR MORE BUSINESS RESILIENCE

FPT Deutschland GmbH., September 29, 2020

• We are broadcasting a common sound; kindly help us

test your audio if it reaches your comfortability. If you

cannot hear the sound, please check if you have

selected the right audio output in Webex (Use

computer for audio).

• In case you have any problem, please feel free to

contact our hotline +49 1520 5858 449 or our support

team at [email protected].

Thank you very much & Enjoy the webinar!

mailto:[email protected]

For audio please make sure you select “Use computer for audio” if

you are using computer.

During the webinar, if you have any question, please feel free to type your

question into our Q&A box on the right-hand side of your computer application.

Our moderator will select the questions to be answered during the webinar.

Other questions will be addressed via email after the webinar due to the limited

time.

AUDIO

QUESTION

Please help us to complete the post-webinar survey at the end of the webinar.

Survey will be shown right after the webinar ends. The webinar material will

be sent to you once you have completed the survey. Thank you!

WEBINAR SURVEY

© Copyright FPT Software

Carla

Ms. Carla ArendSenior Program Director –Cloud Lead Analyst, IDC Europe

Mr. Aldrin BonooCloud Architect, innogy

Mr. Son NguyenVice Director of Cloud CoE, FPT Software

Mr. Martin GötzCIO Prazska plynarenska(Municipal Utility Prague)

© Copyright FPT Software 5

Agenda

Carla

CONTENT TIME (CET) SPEAKER

The current status for Multi-Cloud in Europe & Challenges for enterprises 11:00 - 11:10 Ms. Carla Arend, Senior Program Director, Cloud Lead Analyst IDC Europe

Panel discussion: Get the maximum value out of your Cloud transformation journey with Cloud CoE• Starting point and the right approach to establish Cloud CoE• Best practices for IT modernization with Cloud • Choosing the right partner for your cloud journey

11:10 - 11:45 Ms. Carla Arend, Senior Program Director, IDC Europe Mr. Son Nguyen, Vice Director of Cloud CoE, FPT Software Mr. Martin Götz, Head of Information and Communication Technology Unit, VSE HoldingMr. Aldrin Bonoo, Cloud Architect, innogy

Key takeaway & Recommendations 11:45 - 11:50 Ms. Carla Arend, Senior Program Director, IDC Europe Mr. Son Nguyen, Vice Director of Cloud CoE, FPT Software

Q&A/ Discussion 11:50 – 12:00 All speakers

2020 – What a Year for Digital Transformation

© IDC

Covid-19

Digital Transformation

Carla

European Organization’s Road to RecoveryBased on IDC’s COVID-19 Road to Recovery curve, where is your organization currently?

7Source: European IT Buyer Sentiment Survey — Wave 11 — August 21–31 2020, n=432

ROI focus(cost savings/management and essential capabilities/

solutions only)

Focus on operational resiliency to ensure that it is ready for growth again in the

future

Investment and implementation of

business continuity plans

Targeted investments (particularly in DX) to generate

growth and longer-term organizational success

Future Enterprise: prioritize innovation to recover

from COVID-19 impact and thrive in the Post COVID-19 era

Tech

Focus

Slowdown The Next NormalRecessionCOVID-19 Crisis Return to Growth

26%

13%

20%

36%

6%

Economic

Situation

Carla

Germany70%

Italy51%

UK46%

26%

35%

22%

16%

34%

37%

22%

8%

33%

38%

20%

9%

35%

35%

23%

6%

35%

37%

22%

6%

IT spending on IaaS will be lower than

expected

No impact on IT spending on IaaS

IT spending on IaaS will be higher than

expected

Don't know/too soon to judge

Wave 10 Wave 5 Wave 4 Wave 3 Wave 2

Compared to your organization's originally budgeted

IT spending plans, which of the following best reflects

your opinion of how COVID-19 will impact your

organization's actual IaaS spending for the year

2020?

Nordics55%

59% of Organizations in Western Europe Expect to Sustain or grow IaaS spend in 2020

Accelerated Adoption of Cloud in 2020IaaS spending remains strong

France64%

Spain60%

Poland58%

Source: European IT Buyer Sentiment Survey — Wave 10, August 4-14, n=530, Wave 5, May 18-25 2020, n=730 - Wave 4, May 4-11 2020, n=730 - Wave 3, April 20–27 2020, n=584 -

Wave 2, April 6–13 2020, n=232

Russia60%

Carla

© IDC 9

2020 IT Infrastructure & Cloud Usage

Exclusively on-

premise / colocation

On-premise & Co-location

preferred, public cloud

where necessary

Balanced approach on-

premise and public

cloud

Preference for Public

cloud, some on-

premise

Exclusively Public Cloud

15%

Source: IDC’s 2020 annual multicloud and next-generation infrastructure survey N=1187

Public Cloud

2%33% 38% 11%

Public

Cloud

Public

CloudPublic Cloud

Carla

47%Intelligent security and/or digital trust

43%Access to integrated real-time (less than one hour old) data

40%Adoption of multicloud services

40%Automation and orchestration

38%Programmable Infrastructure

© IDC 10

Top 5 Attributes of Cloud Mastery

Carla

Discussion

11© IDC

Why did you establish a CCoE and how did you do it?

What are some best practices for IT modernization that you have developed?

Why did you choose FPT as a partner on your cloud journey?

Carla

European organizations’ top challenges when it comes to managing

multiple IaaS vendors

12© IDC

58%55% 55%

50%48%

46%43% 43%

Difficult to build a

common control

workflow

Lack of unified

monitoring and

management

Driving one

security policy

across different

cloud providers

Cannot easily port

applications

between IaaS

platforms

Doesn't integrate

well or

complement well

existing on-prem

infrastructure for

true hybrid cloud

Difficult to share

large amount of

data

Keeping track of

costs

Difference in

maturity between

different providers

Q. What are your organization’s top challenges when it comes to using multiple IaaS vendors?

Western Europe

Source: IDC Multicloud Survey, 2019; N=332

Carla

Cloud Center of Excellence (CCOE) Responsibilities

Align

Govern

CommunicateEducate

Architect

Standardize

Advise

Support

Center of

Excellence

• Business strategy alignment

• IT-Business alignment

• Accelerate time to market/operation

• Architect cloud platforms

• Create basic capabilities

• Manage capability roadmap

• Facilitate experimentation and innovation

• Educate both business and IT

• Knowledge sharing

• Data governance and security

• Program management, metrics

• Roles and responsibilities

• Best practices, quality assurance

• Strategic advisory

• Consult with development and

operation teams

• Communicate broadly among all stakeholders

• Facilitate top-down and bottom-up

communications

• Standardize data, technology,

processes, and practices

• Support IT and business teams

• Coordinate/manage licenses and

procurement of cloud services

Set standards Facilitate © IDC 13

Carla

Cloud Centre of Excellence

Aldrin

Innogy CCoE: Supporting Demand and BAU Operations

Architecture / Consultancy

Strategy, Structure, Security and Purpose

Project & Business support

DesignSecurity by design, standards, patterns, etc..

Business Strategy

IT Strategy

Regulators

Business Needs

innogy SegmentsCompetitive advantage

Resilient Building Blocks

Demand

Resilient Designs

Build + TestBuilds, configures and tests against the design. Cyclic process…

Known Configurations

Implement

Architecture

Design

Partner / Other

CCoE Driven

Security

Partner / Project +CCoE Governance

OperationsEnsures the application hosting environment is available and manages change within in.

(Change, Request, Incident, Problem)Run

Cloud Strategy

Innovation

Emerging Trends

Cloud / Application Platform AdministrationOperating and managing core platforms, billing, reporting, continual technology and

process optimisation, etc..

CCoEValue

Assurance

Partner / Project

CCoE Governance

Aldrin

22 million customers€35 billion revenue34,000 employees

22 million customers

innogy addresses the requirements of a modern, decarbonised and digital energy world

22 million customers

activities in 15 countries across Europe.

Innogy CCoE: Example User Stories

User Stories How CCoE help you

I need help developing our MTP submission The CCoE will help you identify the optimal application hosting platform for your current and future needs, we will provide ideas, options and budgetary costs as well support you with any other questions that you may have about cloud adoption and or usage

I am planning to use cloud resources, capabilities and need subject matter experts to help us make the right decisions

As the resident cloud experts within innogy with deep knowledge of the estate the CCoE will provide the right resources to support your project through initiation to delivery and operations

I need to provide all costs associated with our usage of AWS to our financial controllers

The CCoE administration team will be happy to provide you with standard and or custom reports that meet your needs

cloud and security teams do not currently have the ability to quantify if the current cloud estate is compliant with the architectural and security principals, standards and policies

The CCoE will ensure that approved innogy employees are provided with all relevant information to ensure compliance with security and architectural standards and policies and can be continuously monitored and maintained with the least amount of effort.

Aldrin

Why did RWE CZ go for 100% cloudification ?

Key

challenges 3

> Decommission the physical data housing center in Brno till latest end of 2015 (Grid and non

SAP), end of 2016 (Sales – SAP IS-U, CRM, etc.)

> Achieve savings of 10% of the operating costs

> Minimize lost investment within the IT renewal cycle

> Aim for DevOps approach in application suport

Target for

data

center

1

what

Context2

how

business

expectations

> Finalize the the transformation process of IT services which is aligned with business and IT strategy

≈ „Commodity IT versus differentiating IT“.

> Leverage IT market trends in data center services - cloud, hosting and managed service

providers brings flexibility in terms of capacity and transforming fix costs into variable costs

> Focus on key business needs, not on IT's perceived growth needs

> Target lean capacity, risk management and BCM processes

> Fulfilling regional compliance and data retention requirements

> Aligning project plan with business project road map (inlc. MTP)

> Increasing maturity level of RWE group regarding cloud experience

FPT Software CCoE

18

Build Technology

Practice

Govern

Technology

Practice

Support

Technology

Initiatives

Support

Business

Directives

Coach and

Educate Teams

Cloud CoE

Operation Team Development Team

Reference

Architectures &

Design

Assessment

Tools/ Services

Migration &

Implementation

StrategyCloudification

Tools

Operation

Practices

Cloud Mngt

Platform

Cloud Security

Solution

Cloud Security

Solution

Monitoring,

Operation

Services

The Center of Excellence (CoE) is a cross functional group or team with Executive Support that leads other

employees and the organization as a whole in technology adoption, implementation and operation.

Son NG.


Discussion

19© IDC


What are some best practices for IT modernization that you have

developed?


Carla

Continuous Enterprise Wide Compliancy Monitoring and Assessment

➢ innogy, including its cloud and security teams do not currently have the ability to quantify if

the current cloud estate is compliant with the architectural and security principals, standards

and policies

➢ Compliance checks are completed by individual’s manually, this is both time consuming and

prone to human errors and, or misinterpretations of the requirements

➢ The number of cloud service providers and their services is increasing meaning compliance

will, has become a mandatory position to protect innogy’s data and services

➢ The goal of this initiative is to ensure that approved innogy employees are provided with all

relevant information to ensure compliance with security and architectural standards and

policies is achieved by January 2020 and can be continually monitored and maintained with

the least amount of effort

Continuous Enterprise Wide Compliancy Monitoring and Assessment

Aldrin


© IDC 21

▪ Focus: Cloudification allowed RWE CZ to focus on application

development (DevOps, modular application development) and ITSM

processes

▪ Utilise flexibility and reliability: 100% reliable operations

environment with flexibility to extend computatuional power within

days and hours

▪ Measure & Predict: Monitoring and data analytical capabilities by

default

▪ Capability to “slice & dice“ IT services to serve M&A proces on

business side

Martin

Transition time plan

Q1 – Q2 2015 2016

> Reconsider using DBs/App similar to cloud provider's ones

> Transform from Failover HA to IaaS / PaaS ( HA treated

differently e.g. at App layer)

> Migration from p-series to x86

1

Virtualized, on

premise data

center

2Cloudifying

process &

Sourcing

> Establish the Enterprise Cloud Infrastructure,

> Adapt IT processes ( in line with ITIL) to support

> Migrate all what`s possible to Cloud providers in selected

Eco-system

> Do IT infra hygiene before it starts ( remove forgotten

/unused)

3Establish the

Enterprise Cloud

Infrastructure

> Build/Prefer Apps cloud aware

> Improve cost for operation

> Improve end-to-end support

> Establish IT as a service including IT Broker, Charging

model

4

Deliver Cloud

Services

> Build interconnection amount Cloud Eco-systems

> Build/Adapt Hybrid cloud use supported by Cloud mng.

tools

> Adapt technical service catalogue for cloud use

> Adopt App layer to support

Q3 2015 Q4 2015 2017

physical

DC Brno

Martin

Cloud Journey with FPT Digital Kaizen TM

23

DISCOVER

Y

PLANNINGMIGRATION & TRANSFORMATION

EXECUTION

OPERATION

&OPTIMIZATIO

N

Discover Technology &

Business Case

Evaluate & Prepare for Project

Execute Migration & Transformation

Project

Operate & Optimize Infra &

Workload

• FPT Digital Kaizen TM

• THINK BIG – START SMART –

SCALE FAST

• Focus on critical mission

(operational task and digital

initiatives)

• Resolve pain points and

improve productivities

• Full Cloud journey in every single

step

• Continuous implementation &

continuous improvement

• Multi-Cloud environment & culture

• Compliance by default, security by

design

Son NG.


FPT Software Value Proposition

24

Content Here

With our best practice we

have you to shorten time to

market

• Faster deployment

possibilities

• Flexible and scale quickly

• Fast and easier to expand

and enhance system

• Make business and IT

infrastructure more

elasticity

Business Agility

Content Here

Get a modern PowerPoint

Presentation that is beautifully

designed. hope and I believe that

this Template will your Time.

Avoid Pitfall

Get a modern PowerPoint

Presentation that is beautifully

designed. hope and I believe that

this Template will your Time.

Content HereCost Benefits

With our optimization framework

and experts we have you to

achieve cost benefits

• Save 12% cost of operation

• Low-cost data storage for

archiving

• 16-22% reduced total cost of

ownership than on-premises

With our experience we have you

to avoid common pitfall of

• Hybrid cloud integration

complexity

• Costly and time-consuming

migration

• Anticipated cost savings don’t

materialize

• Vendor lock-in

• Data security and privacy

• Compliance and regulatory

risks

Service QualityWith our well-architecture

framework we have you to have

better service quality

• Improve performance of

system

• Ensure business continuity

and minimize issues

• Data security level improved

1

23

4500+ Projects

100+ Customers

(70% in Fortune 500)

1500+ Cloud Specialist

1000+ Applications already

migrated

5000+ Service instances under

operation

Son NG.



Why did we choose FPT?

• Good experience from the past

• Flexible and execellent working relationship

• We BOTH learn as cloud is/was a new paradigm to us all

• Key point for the pilot was to adopt DevOPS style of working to

ensure the automated approach to things.

Aldrin


27

▪ Broad range of technical skills in AWS & Azure clouds

▪ Hands-on experience with different licensing models

▪ Business flexibility – supported RWE in taking over part of

IT support staff

▪ Near shore & Off shore skills for variety of intermittent

needs

Martin

Key takeaway & Recommendations


Carla & Son

1. The future of IT infrastructure is cloud. Define the right cloud strategy to modernize your IT infrastructure.

2. Create a cloud center of excellence or cloud tiger team to deal with the complexities of operating a multi-cloud environment.

3. Choose an experienced and flexible partner to ensure success along your journey and avoid skills shortage.

Q & A

speakers

Thank You

STRENGTHEN YOUR CLOUD COE FOR MORE BUSINESS RESILIENCE

Documents

Transcript of STRENGTHEN YOUR CLOUD COE FOR MORE BUSINESS RESILIENCE