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STRATHCLYDE BUSINESS SCHOOL UNDERGRADUATE/INTEGRATED MASTERS STUDENT HANDBOOK 2013/14 Important Notice This Handbook is issued to all undergraduate (first degree) students in the Strathclyde Business School (SBS) during their first year. It is intended to be read in conjunction with the University Student Handbook (link from this site http://www.strath.ac.uk/student/), which provides a broad guide to the services and procedures of the University of Strathclyde, and more detailed Department, Subject and Class information. You should retain your copy of this booklet for reference until you graduate. The contents of this booklet are up-to-date and accurate at the date of publication. Changes are made from time to time and the University reserves the right to add to, amend, or withdraw courses and facilities, to restrict student numbers, and to make any other alterations as it may deem desirable and necessary. It is important that you familiarise yourself with the following website. Here you will find up-to-date information regarding your course along with useful links and contacts: www.strath.ac.uk/business/currentstudents Your degree regulations can be found on the following site. They are in PDF format and are organised by course and then by year. The regulations which apply to you are those for session 2013/14. www.strath.ac.uk/business/undergraduate/currentstudents/degreeregulations It is strongly recommended that you print and keep a copy of your degree regulations, as if there is any contradiction between the regulations and this Handbook, the regulations take precedence. You will receive advice on your curriculum throughout your degree, but it is ultimately your responsibility to ensure that your degree complies with the relevant regulations.

If you require a copy of this Handbook in an alternative format, please contact: sbs-adviser@strath.ac.uk

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Contents

Welcome to Strathclyde Business School 4

About Strathclyde Business School (SBS) 5

Business School Structure 6

Useful Contacts 7

About Undergraduate/Integrated Masters Courses in SBS

Introduction 8

Course Structures 9

Credits 14

Elective classes 14

Timetable Clashes 15

Minimum and maximum periods of study 15

Academic Matters

Guidance and support 15

Managing your study 16

Adding value to your degree 17

Access to the curriculum 17

Lectures and tutorials 18

Assessed work 18

Examinations 19

Marking 20

Progress, compensation and resits 21

Appeals 21

Achievement and prizes 22

Plagiarism and other academic dishonesty 22

If you experience difficulty 23

Feedback

Charter on Feedback for Assessed Work 23

Letting us know what you think 23

Other Information

Equality and Diversity 26

Students with Disabilities 26

Classroom Protocol 27

Health and Safety 28

Student Wellbeing 28

First Year Business Classes

AG105: Introduction to Finance and Financial Statistics 29

AG111: Accounting Technologies 29

AG151: Introduction to Finance and Accounting 29

EC111: Introduction to Economics 29

HR111: Managing People 30

MG112: Managing in a Global Context 30

MK111: Introduction to Marketing 32

MS111: Foundations of Business Analysis 32

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MS151: Harnessing Technology for Business 32

SH111: Introduction to Hospitality and Tourism Management 33

Z1151: Entrepreneurship Theory and Practice 33

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Welcome to Strathclyde Business School Congratulations on achieving a place at Strathclyde Business School, the largest Business School in Scotland and one of the largest in Europe. SBS is one of an elite group of schools worldwide to achieve accreditation from AACSB International (Association to Advance Collegiate Schools of Business), EQUIS (European Quality Improvement System), and AMBA (Association of MBAs). Only 1% of business schools worldwide have this accreditation. National quality audits have consistently demonstrated the excellence of both our teaching and the leading-edge research on which it is based. During your time as a student in SBS you will be offered a unique opportunity to gain highly relevant business education which is tailored to your interests and career plans. The compulsory core, the Management Development Programme, will assist you in building a portfolio of invaluable skills which will prepare you for employment. In your first year, you will experience a broad base of business disciplines; from your second year onwards, you will be able to choose at least two subjects in which to specialise, giving your degree depth as well as breadth. Our degree structure also gives you the opportunity to study non-business subjects, and to study abroad, providing additional scope for broadening your education. Our graduates have created an excellent reputation for the School and are making a significant impact in their chosen careers. We look forward to counting you among them.

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About Strathclyde Business School (SBS) Strathclyde Business School (SBS) developed from the Glasgow Commercial College in the mid 1800s, merging to form part of the University of Strathclyde in 1964, and took the title of Strathclyde Business School in 1971. The School is one of the University of Strathclyde’s four academic units, known as ‘faculties’ (along with Engineering; Science; and Humanities and Social Sciences). Currently we have around 3,000 students and 250 staff involved in teaching, housed in seven teaching departments:

Accounting and Finance

Economics

Human Resource Management (HRM)

Hunter Centre for Entrepreneurship

Management

Management Science

Marketing SBS also has a number of administrative departments. For undergraduate students, the two most important are the Undergraduate Office, situated in the Sir William Duncan Building (the corridor on the left as you enter the building), and the Faculty Office, situated in the Sir William Duncan Building (upstairs from the Undergraduate Office). Here is a list of key contacts in SBS (this is correct at time of publication; postholders will change during your degree). Each department should provide you with details of their own key teaching and administrative staff.

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Business School Structure The diagram below outlines the structure of SBS

Dean

Susan Hart

Vice Dean

(IStaffing)

0.5 FTE Colin Eden

Vice Dean

(Academic)

0.5 FTE Helyn Gould

Vice Dean

(Research)

0.5 FTE Paul Thompson

Vice Dean

(Knowledge

Exchange)

0.5 FTE

Jillian MacBryde

Faculty

Manager

(0.8 FTE)

Catherine Court

MBA

Operations

Director

Marianne

Nimmo

IT Manager Iain Small

Head of Marketing

& Student

Recruitment Melissa McCrindle

Associate Dean

(International)

Phil Taylor

Associate

Dean MBA

Ron Bradfield

Academic

Manager

(SE Asia)

0.4 FTE

Michael Marck

Associate

Dean

(Student

Experience)

0.2 FTE

tba

Associate

Dean

(UG)

0.2 FTE

Juliette

Wilson

Associate

Dean

(PG)

0.2 FTE Hilary Kane

Associate Dean

(Research)

Barbara

Simpson

Director of

Corporate

Connections

0.5 FTE Steve Paton Assistant Faculty Manager

Laura Davidson

Faculty Administrator

David Somerville

Research Coordinator

Judith Fisher

Faculty Administrative

Assistant

Christine Dodd

Director UG International

Programmes

1.0 FTE (3yrs)

Elaine Collinson

International Exchanges

Officer

Lorna Bennet

Senior Student Advisor-Lesley

Nixon

Student Advisor Karen

Clancey

MDP Programme

Administrator Kirsty McColl

Secretary Michelle French

MBA International Programmes Administrators -

Angela McAuley, Susan Frew

MBA Programme administration-Margaret English,

Karen McMillan

MBA Careers Officer-Irene Aitkenhead Taylor

Careers Coach & Employability Advisor Frances

Porter

MBA Learning Resources Administrator-Anne

Hanlon-Boucher

Admissions Officer-Lucy Reynolds / Suzanne

Stevenson (job share)

Admissions Co-ordinator-Angela Innes (0.6 FTE)

Admissions Assistants (1.5FTE)-Alison Barr Heather

Lyons, Jacqueline Thomson

MBA Project coordination-Kirsten Rae

Financial co-ordinator-Tracy Lang

IT Support Officer Josephine

Sergeant/Colin Ewing/Andy

Stevens/Alistair Laidlaw

Senior Web Developer Derek

Crowe

Web Developer Martin Smith

/Derek Irving/Graham

Lynch/Martin McGlynn

Painter Andy Campbell

MDP

Viktor Dorflor

& Fiona

Conway

Reception

Supervisor

Audrey Daly

Reception &

Support Assistant

Joanne Bryce

(1.65 FTE)

Christine Mackie

Facilities

Assistant Alan

Sloan, Sam

Robertson

Marketing Officer

(job share) Wendy

O’Neil / Audrey

Chisholm

Marketing &

Alumni Assistant

(0.5 FTE) Sarah Poulter

Head of

Executive

Education

Sandy Wilson

Corporate Programme

Manager-Susan Andrews

Sector Director-Morven Mclean

Corporate Programme

Manager-Susan Smith

Corporate Connections Co-

ordinator-Laura Wardrop

Modern Apprentice-Terrianne

Gillan

PA to Dean /

Vice Dean Morag McDonald

Vice Dean

(Operations)

0.5 FTE David Hillier

Director of UG

HTM

Kostas

Tomazos

Academic

Director UK

MBA

Sean Ennis

Vice Dean

(International)

0.5 FTE tba

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Useful Contacts: Undergraduate Office Contacts

Name Role E-mail address

Ms Kirsty McColl MDP Secretary Kirsty.mccoll@strath.ac.uk Mrs Elaine Collinson Director UG International Programmes e.collinson@strath.ac.uk

Miss Lesley Nixon Senior Student Advisor l.nixon@strath.ac.uk

Ms Lorna Bennet International Exchanges Officer lorna.bennet@strath.ac.uk

Mrs Michele French Secretary, Undergraduate Office m.french@strath.ac.uk

Department Administrative Contacts

Name Role E-mail address

Lorna Carlaw Accounting and Finance Lorna.carlaw@strath.ac.uk

Emma Stephen Business Enterprise Emma.stephen@strath.ac.uk

Elaine Bloodworth Business Technology Elaine.bloodworth@strath.ac.uk

Leanne Brown Strategy and Organisation Leanne.brown@strath.ac.uk

Elaine Bloodworth Management Science Elaine.bloodworth@strath.ac.uk

Linda Brisbane Human Resource Management Linda.brisbane@strath.ac.uk

Leanne Brown Hospitality and Tourism Management Leanne.brown@strath.ac.uk

Kathleen Tyrrell

Economics k.tyrrell@strath.ac.uk

Susan Millar Marketing susie.millar@strath.ac.uk

Academic Department Contacts

Name Role E-mail address

Mr John Dunn Accounting john.a.dunn@strath.ac.uk

Ms Julianne Thamm Finance juliane.thamm@strath.ac.uk

Dr Paul Ferri Business Enterprise Paul.ferri@strath.ac.uk

Dr Peter Flett Business Technology Peter.flett@strath.ac.uk

Dr Ying Zhang Strategy and Organisation y.zhang@strath.ac.uk

Dr Sarah Marshall Management Science Sarah.e.marshall@strath.ac.uk

Charlie Ford Human Resource Management Charles.ford@strath.ac.uk

Mrs Fiona Conway Hospitality and Tourism Management fiona.conway@strath.ac.uk

Dr Stuart McIntyre

Economics s.mcintyre@strath.ac.uk

Elizabeth McKee Marketing elizabeth.mckee@strath.ac.uk

Principal Subject Contacts (Outwith SBS)

Name Role E-mail address

Pamela McDaid Business Law p.mcdaid@strath.ac.uk

Lisa Neilson Psychology Hass-courses-psh@strath.ac.uk

Sandra Miller Mathematics and Statistics s.j.miller@strath.ac.uk

Cedric Moreau Languages c.moreau@strath.ac.uk

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Introduction There are four undergraduate courses in SBS: the BA Honours in Business, the BBA Honours in Business Administration, the BA Honours in International Business, and the Master of International Business and Modern Languages. These four courses share a common structure, designed to combine breadth and depth, and offering a wide range of compulsory and optional classes. The course structure is based on a selection of two subjects, known as Principal Subjects (optional for the BBA). The Principal Subjects offered by the Business School are as follows (the responsible teaching departments are in brackets):

Accounting (Accounting and Finance)

Business Enterprise (Hunter Centre for Entrepreneurship)

Business Technology (Management Science)

Economics (Economics)

Finance (Accounting and Finance)

Hospitality Tourism (Management)

Human Resource Management (Human Resource Management)

Management (Management)

Management Science (Management Science)

Marketing (Marketing) All the Business School subjects are available on all four degrees (though you may only study Accounting if you have been admitted to do so). In addition, the following Principal Subjects are offered by other Faculties:

Business Law (Law School)

French (Language Learning Centre)

Italian (Language Learning Centre)

Mathematics and Statistics (Mathematics and Statistics)

Psychology (Psychology)

Spanish (Language Learning Centre) The non-Business School subjects of Business Law, Mathematics and Statistics and Psychology are all available on the BA in Business; French, Italian and Spanish are available on the Master of International Business and Modern Languages. In addition to your two Principal Subjects, you will study a compulsory core for 3 years called the Management Development Programme (MDP) or Leadership Development Programme (LDP). This is a series of innovative classes designed to develop your key personal and business skills, largely through groupwork. You will work in interdisciplinary teams, meaning that over the course of the three years you will gain an understanding of many business subjects, including ones you are not taking yourself. Throughout the three years, the Programme is supported by key graduate employers whose staff are involved with the projects, and who offer prizes. For more information on the MDP, see here http://www.strath.ac.uk/business/mdp

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Course Structures The diagrams below outline the degree structures of the 4 SBS Undergraduate degrees that we deliver. BA Honours in Business

Year 1: The first year provides an opportunity to undertake a wide variety of business focused subjects. You may also take a principal subject that is offered by another faculty (Psychology, Mathematics and Statistics, or a Modern Language). At the end of year 1 you are asked to choose 2 principal subjects that you will continue forward as your chosen specialisms. Years 2 & 3: In years 2 and 3 you will take 2 classes in each of your chosen principal subjects and an elective class.

Throughout the first three years of the degree you will undertake the Management Development Programme, which is designed to develop your business skills & competencies. The third year of this programme is experiential in nature, enabling you to undertake a real life business project.

Year 4: The honours year of the BA allows you to undertake single or joint honours in either or both of your principal subjects. You can choose not to complete an Honours year, which will result in you being awarded with a BA in your two named principal subjects.

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BBA Honours in Business Administration

Year 1: The first year provides an opportunity to undertake a wide variety of business focused subjects, covering the most relevant content from years 1 and 2 of the BA Business degree. Year 2: In year 2 there are 3 core classes; New Venture Creation, Contemporary Trends in Management Practice and the Leadership Development Programme. Those who would like to pursue a specialism in a particular subject are required to take a minimum of two classes in that subject as their other subject choices. Year 3: In year 3 the core class is Issues and Trends in Business and Management. Those with a specialism continue classes in that discipline in their 3rd year, those who do not have a specialism choose from a wide variety of the schools honours classes.

Throughout the degree you will undertake the Leadership Development Programme, which is designed to develop your business skills & competencies. The third year of this programme is experiential in nature, enabling you to undertake a real life business project.

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BA Honours in International Business

Years 1 & 2: Over the course of the International Business degree there is a core focus in this discipline, with classes in Management & International Business (Year 1), International Business Analysis (Year 2) & Managing Across Cultures & Frontiers (Year 3). In addition to the core in International Business you can choose from a selection of disciplines across SBS. At the end of your first year, you will choose two of your Business subjects to take into second and third year.

Year 3: You will normally study classes in business and international business, in English, at a partner university or business school elsewhere in Europe, South East Asia, Australasia or North America. This will be for at least one semester.

Throughout the first three years of the degree you will undertake the Management Development Programme, which is designed to develop your business skills & competencies. The third year of this programme is experiential in nature, enabling you to undertake a real life business project.

Year 4: The Honours year International Business class is Issues & Trends in International Business and you also study a Business specialism. You will write a dissertation project report with specialist support, investigating a topic relating to the expertise you have developed over your degree.

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Integrated Masters of International Business with Modern Language

Years 1, 2 & 3: Each of the first three years centres around a suite of specially designed classes in International Business. In addition to your International Business focus, you choose two business subjects and two languages to study. At the end of the first year you choose one business principal subject and two main languages, or one main language with another elective language in each year.

Throughout the first three years of the programme you undertake the Management Development Programme, designed to develop your business skills and competencies and provide you with real life business experience.

Year 4: This year is spent in a business school (or equivalent) in the country of your chosen language, developing your fluency in the language and understanding of its culture. Alternatively, you may undertake an international work placement.

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Year 5: In your final year you study Cross-cultural Management and your business specialism, and further develop your skills in your language. You undertake a research based dissertation, supported by a specialist supervisor and submit this in a written report.

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Return to index Credits Undergraduate courses at the University of Strathclyde are based on a common framework of 120 credits per year (aligned to the Scottish Credit and Qualifications Framework (SCQF)). You will not be permitted to take more than this. You will receive guidance on your curriculum each year, but it is your responsibility to ensure that you are registered for classes totalling 120 credits. If you have too few credits you will not be able to progress to the next year of study (or, if you are in your final year, to graduate). You must complete 120 credits per annum and cannot carry classes through to the next year. Therefore, any classes not completed, must be done so in the following year during academic suspension. The credit requirements for SBS undergraduate awards are as follows:

Award Requirements

Certificate of Higher Education 120 credits at Level 1 or above

Diploma of Higher Education 240 credits including 100 at Level 2 or above

Bachelors Degree (BA) 360 credits including 60 at Level 3 or above and 100 at Level 2 or above

Honours Degree (BA Hons) 480 credits including 100 at Level 4 and 180 at levels 3 and 4

Masters Degree 600 credits including 120 credits at Level 5 220 credits at Levels 4 + 5

The majority of undergraduate classes are worth 20 credits, where one credit represents 10 hours of student effort (a combination of timetabled classes and independent study). Each class has a five-digit code: the middle digit indicates the academic level of the class (with the first two letters indicating the department which runs the class), e.g. BF101 is a Level 1 class run by the Business Faculty. A Principal Subject in Business comprises of a minimum of 100 credits: 20 at Level 1, 40 at Level 2 and 40 at Level 3. All first year classes run across semesters 1 and 2. Most second and third year classes run within either semester 1 or semester 2. Return to index

Elective Classes It is University policy that all students have the opportunity to take at least one freely selected 20-credit elective class at some point during the first three years of their course. On the BA Honours in Business, there is a 20-credit ‘window’ in each of years 1, 2 and 3 which is set aside for you to choose any class you like (as long as you have passed any prerequisite classes). You can use it to take another class in one of your Principal Subjects, or a non-Business class which interests you. You can also use these ‘windows’ to build up a third (minor) subject across years 1, 2 and 3. On the BA Honours in International Business, and the Master of International Business and Modern Languages, there is a 20-credit ‘window’ for elective classes in year 1 only. Some classes offered as electives are worth only 10 credits, in which case two must be taken together to ensure that the curriculum adds up to 120.

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Return to index

Timetable clashes Then University is currently undertaking a timetabling project aimed at improving the efficiency of timetabling and minimising the frequency of clashes. Core classes in principal subjects will be free from timetable clashes, however on occasion you may find that a particular combination of elective choices from different departments may result in a timetable clash. Although we seek to minimise this, the range and combination of subjects available on the UG programme make this unavoidable. Where possible, the Faculty will try to resolve the clash though re-scheduling but in a small number of cases this may not be possible, particularly when the clash involves subjects outside of SBS. If you are unable to attend the scheduled activities of class due to timetabling clashes then you will not be permitted to take the class. There are 2 exceptions to this rule. If you have a partial clash, for example you can attend 2 of the 3 hours per week in the subject, with the lecturers permission you may take the class. If you have a clash but both the lecturer and you agree that there is an alternative way of you covering the course material, this is also acceptable. Neither of these arrangements will be possible if there is a group work element of the class that would be impacted by your non-attendance. In both cases you accept full responsibility for managing your work and cannot use this as a basis of any future academic appeal. Return to index

Minimum and maximum periods of study All our undergraduate courses are offered on a full-time basis only. Minimum and maximum periods of study are as follows (assuming entry at level 1):

Award Minimum period of study Maximum period of study

Certificate of Higher Education 1 year 2 years

Diploma of Higher Education 2 years 3 years

Bachelors Degree (BA) 3 years 5 years

Honours Degree (BA Hons) 4 years 6 years

Integrated Masters 5 years 7 years Return to index

Academic Matters Guidance and support The School operates a Personal Development Plan (PDP) support and counselling structure for all undergraduate students with a framework of Personal Development Advisors (PDAs) (introduced in 2012/13 this replaced the previous system of Academic Counsellors). The system aims to provide a structured support framework for the undergraduate degree programmes with standard steps for all students ranging from group sessions in MDP1 to careers support in honours year. Both proactive and reactive support mechanisms will be in place, based on four key elements:

1. Course choice advising/guidance 2. Settling in / academic & social progress 3. Personal & career development (including encouraging students to define their own personal and

professional plans as they proceed through their course of study) 4. Personal / financial difficulties

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The table below summarises the different support available at each stage of a student’s academic career: Year Meetings Key Issues Addresses Method

1

Min 3 per year

Transition/settling in/introduction to PDP Developmental feedback (reflection on performance and for action) Moving on

MDP Group sessions Events at Faulty Foundation week

2

Min 2 per year

Developmental feedback (reflection for action/forward planning) Developmental feedback (reflection on performance and for action) Reactive meeting based on academic failure

Named PDA based on principal subject choice. 1 to 1 sessions MDP Activities

3

Min 2 per year

Developmental feedback (reflection for action/forward planning) Developmental feedback (reflection on performance and for action) Reactive meeting based on academic failure

Named PDA based on principal subject choice 1 to 1 sessions MDP Activities

4/5

Min 1 per year

Developmental feedback and career planning

Named PDA based on principal subject choice 1 to 1 sessions

For the BA Honours in International Business, and the Master of IBML the designated co-ordinators also act as Academic Counsellors. Along with advising staff in the teaching departments, staff in the Undergraduate Office (based in the Sir William Duncan Building) will be able to support you in your curriculum choice each year, and offer you on-going guidance. The University and the Students’ Association also offer a wide range of support services, details of which can be found in the University Handbook and on the University website. There are additional support resources online. The www.strath.ac.uk/business/currentstudents website has lots of useful information, including a Survival Guide for new students. The Department of Economics have compiled an annotated bibliography of online study skills information. This is aimed at students of Economics, but you may find it useful regardless of your subjects. It can be found at: www.strath.ac.uk/economics/currentstudents/studyskills. Return to index

Managing your study If you are a full-time student, it is expected that you will be studying for around 35 hours per week – the equivalent of full-time work – in order to fulfil the requirements for your course. Relatively little of this time will be scheduled (e.g. lectures and tutorials); how you organise the rest of your time is up to you. The University recognises that employment is unavoidable for some students, however, before undertaking more than ten hours of employment a week, you should give serious consideration to the impact this will have on your studies. Whilst staff will be sympathetic when arranging tutorials etc, employment commitments are not grounds for non-attendance of classes or timetable requests.

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You are required to attend and participate in each class for which you have registered. Students are expected to arrive promptly for classes, conduct themselves in an appropriate manner and switch off any electronic devices not needed for study. Any student whose attendance or performance has not been satisfactory may be refused entry to the course examination in the class concerned. This is called NQ (Not Qualified) and is covered later in this handbook. Return to index

Adding value to your degree The whole university environment is intended to develop your knowledge and skills, and while your course will be your main focus during your student life, you should make the most of the other opportunities on offer. The job market is increasingly competitive for graduates, so it’s important that you can make yourself stand out. One way of doing this is to undertake a period of study abroad. If you are a student on the BA Honours in International Business, or the Master of International Business and Modern Languages, a period of study abroad is a compulsory element of your degree; if you are a student on the BA in Business, the opportunity is open to you too. (In order to progress to third year study abroad, you must pass all your second year classes at the first attempt, with no compensated passes, and achieve a weighted average of 55% for the second year.) The Business School has a large number of exchange partners all over the world, and staff in the Undergraduate Office can offer you support in arranging your exchange trip. You can go abroad for either a semester or the whole academic session (normally in year 3) and undertake an approved curriculum which is equivalent to what you would be studying at Strathclyde. Other activities which will help you stand out include: work placements; getting involved with a club or society; playing a sport; getting involved with student media; volunteering; getting involved with music or theatre; becoming a student representative. It is normally possible to take time out from your course if opportunities arise which will require you to interrupt your study. This is called VS (Voluntary Suspension) and will be covered later in this handbook; you should speak to an Advisor of Study if you would like to explore this option. Return to index

Access to the curriculum We are anxious to ensure that our teaching is accessible to all students, including students who may be disabled. Each department is required to have a Disability Co-ordinator, whose role it is to liaise with the University Disability Service to ensure that teaching staff are aware of the additional needs of any student. If you know or suspect that you have a disability which might impact on your studies, you are advised to make this known to the University Disability Service and the Disability Co-ordinators for all relevant teaching departments. This will greatly assist us in ensuring that all necessary adjustments are made. Staff are encouraged to design their teaching and assessment materials in such a way that any potential barriers to learning can be identified and removed. Student input is extremely valuable in this regard, so you are encouraged to let departments know if there is a way accessibility can be improved. Return to index

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Lectures and tutorials Most classes are conducted on the basis of lectures and tutorials. The frequency of lectures and tutorials will vary depending on which classes you are taking, but there will typically be two hours of lectures per week, and one tutorial per fortnight, for each class. Although attendance at lectures is not normally compulsory, you are nevertheless advised to attend them all. They provide an overview of the subject, the key ideas, theoretical and empirical developments, issues and debates. Relying on someone else's note-taking abilities is a high risk activity! The lecture provides guidance and insight, but must be supplemented by discussion and further reading. An opportunity to clarify lecture material, and to provide further understanding, is provided by tutorials. Attendance is normally compulsory, and for some classes elements of tutorial participation may count towards the final mark for the class. Conversely, non-attendance may result in your being disqualified from the examination and failing the class. To obtain the fullest benefit from tutorials you should:

prepare key points you wish to raise;

take notes on what is being said; and

participate in the discussion. As well as lectures and tutorials, some classes have other timetabled lessons, such as computer-based lab sessions or team working sessions. Return to index

Assessed work You are required to attempt all pieces of assessed work. Failure to do so may result not just in a mark of 0 for the assessment, but failure of the overall class, which could have a serious impact on your progress or degree classification. It is your responsibility to make sure that you understand the non-submission penalties for each class. Most classes require the presentation of written work, usually in the form of essays or reports, and in some cases this will constitute a significant part of the final mark. An essay allows you to display your knowledge of one aspect of a subject in an extended piece of work and demonstrate your capacity to express yourself in written communication. To do full justice to your abilities you should:

1. Question the question. What is it asking? What additional reading is required? 2. Construct a coherent outline which will address the question. 3. Write an introductory paragraph to show that you understand what the question is about. 4. Develop the ideas noted in your introductory paragraph. 5. Have a concluding paragraph which sets out the conclusions you have drawn on the basis of

the arguments you have used. At the end of the essay, you should index the references you have used when writing the essay to demonstrate wider reading than simply your lecture notes or the recommended text. You must not either take passages straight from books or articles without attributing your source or pass off ideas as your own if they are not - you can of course quote sources to support the ideas and arguments you use in the course of the essay. (The submission of work which does not properly reference source texts or information is known as ‘plaigarism’, alternatively ‘academic dishonesty’, and carries heavy penalties, see the section below for further guidance).

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If there is a word limit imposed on the essay, adhere to it. Essays must be presented in printed form from a word processor package. This greatly assists the reading of submitted work and should speed the return of corrected material. You should seek to understand why you received the mark you are given. If you do not, approach the lecturer or tutor concerned for clarification. The Business School has agreed the following penalty scheme for the late submission of assessed work:

1 day late: deduct 5 marks allocated

2 days late: deduct 10 marks allocated

3 days late: deduct 20 marks allocated

4 days late: deduct 40 marks allocated

5 days late: deduct 80 marks allocated

After 5 days: deduct 100 of marks allocated Return to index

Examinations The examination at the end of the semester will probably be the most significant element in the final assessment mark which will determine whether you receive the credits attaching to the class. The allocation of marks for each element in the assessment will be given in the initial class handout. Examinations seek to assess:

1. your understanding of the material covered by the class; 2. your ability to present material coherently; and 3. your capacity to write effectively under a time constraint.

There is inevitably uncertainty associated with examinations. Your objective should be to reduce this uncertainty to a minimum by appropriate preparation. This will be achieved by attending lectures and tutorials, submitting the required assignments and taking account of the feedback provided by these activities. Seek to build up understanding of the material which is presented to you: this reduces dependence on last minute cramming, which provides only short-term memory at best. Plan your revision schedule well ahead so that all of the work of the class is covered. Past papers, which are available in the Library, provide guidance as to the nature of questions set in earlier years. This is not, however, an infallible guide to the questions you will face! If you follow regular study habits, and have a structured revision programme, there should be no nasty surprises in the examination paper. Whilst the depth of answer in examination essays will not be as great as for essays submitted during the semester, the same form of structured answer will be expected. To a significant extent, the mark awarded to an answer will be determined by the structured presentation of material addressing the question set. Examination questions take a long time to prepare and are generally phrased to focus on particular material. Simply presenting a stream of material without ordering it to tackle the question asked is an unsatisfactory examination technique. Finally, always check the examination timetable well in advance and note the date, time and location of all the examinations which you have to sit. In our experience, almost every year someone misreads

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the timetable or relies on misinformed friends and then misses the examination completely. You should also always leave plenty of travel time to allow for unexpected delays. Please try to ensure that you do not waste your work and preparation by not being clear about arrangements for exams. In year 1, it is possible to gain exemption from a class exam by gaining an average of 60% in all the assessed work and meeting all attendance requirements. If you fail to attend a number of tutorials, or if you fail to submit assessed work, the co-ordinator for the class(es) concerned can ask the Business School to mark you as NQ (Not Qualified to Sit Exam). Each department will be able to advise you of what they consider to be satisfactory performance, and departments will warn you if they consider you to be at risk of NQ. If you are NQd from an exam, you will be notified by letter before the exam diet in question: you should immediately contact the relevant teaching department to find out whether there is anything you need to do in order to qualify for the resit. An NQ is treated as a fail, and should you pass it as a resit, your mark for the overall class will be capped at 40%. As participation is key to the assessment of Management Development Programme, if you are given an NQ decision from an MDP class, it may be more difficult for you to qualify for the resit exam. Return to index

Marking The marking scheme which is used for all marks given for assessed work and examinations is as follows (for levels 1-4):

Mark General Comment ECTS* Grade

70+ Excellent or Outstanding A

60 - 69 Comprehensively Good B

50 - 59 Generally Good C

45 - 49 Satisfactory D

40 - 44 Satisfactory E

<40 Poor or Weak FX/F * European Credit Transfer Scheme

The following factors will influence the mark which you receive: a. Organisation and Structure (i) Ability to organise material coherently (ii) Ability to write clearly, concisely and grammatically b. Understanding and Use of Concepts and Ideas (iii) Understanding of the relevant theory (iv) Demonstration of judgement/insight in applying the appropriate theory to the issues c. Appropriate Reading and Evidence (v) Evidence of wide reading (vi) Collection, use and presentation of data and/or examples Masters level classes on the Master of IBML degree are assessed to a 50% pass mark. Return to index

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Progress, compensation and resits Each year, in order to progress to the next year of the course, you must pass 120 credits (normally all the classes which are on your curriculum). If in levels/years 1-4, at your first attempt, you have:

1. a weighted average of at least 45% (pass) across all your classes, and 2. class(es) totalling no more than 20 credits for which your mark is 30-39% (fail),

the failed class(es) will be deemed to have been passed by compensation. This will allow you to proceed to the next year of study; however, if you pass a first year class by compensation you will not be permitted to proceed with that subject in second year. If you pass a second or third year class by compensation, you will not be permitted to proceed to Honours in that subject. If you fail more than 20 credits worth of classes in your first sitting, no compensation will be applied. Compulsory classes, such as the Management Development Programme and those in International Business, cannot be passed by compensation. In addition, some professional bodies (such as ICAS for Accounting) will not accept passes by compensation for certain classes. Departments should be able to provide you with more information about this. If you do not pass all your classes at the first attempt, and are still unable to proceed after the above compensation scheme has been applied, you will be given one further attempt to pass the class, usually in the form of a resit exam. It is vital that you resit any failed class at the earliest opportunity: absences count as fails, and the School is under no obligation to offer further attempts. You should be prepared to sit the resit examination at Strathclyde during August (resit result are published in September). If, after you have taken any resit exams, you have still not passed all classes, you will not normally be able to proceed to the next year of study. If you would like to ‘upgrade’ a compensated pass – for example, if you have a compensated pass in a class for a subject you would like to study at Honours – you must reject the compensation decision and resit the class in the normal way, usually at the August resit diet. If you do not do so, it will be assumed that you accept the compensated pass, and you will not be given a further opportunity to upgrade this. If you choose to attempt to upgrade the compensated pass at the resit diet the resit mark will be taken as the final mark, you cannot then choose to revert to the compensated pass. Due to the different credit and marking schemes at our partner institutions, the compensation scheme will not be applied to any period of study abroad. In order to progress to a period of study abroad in the third year, students must have passed all second year classes at the first attempt, with no compensated passes, and have achieved a weighted average of 55% for the second year.

Appeals You have the right to appeal against a decision of the Board of Examiners if you feel that you have grounds for an appeal. The Universities appeals process can be found in detail here: http://www.strath.ac.uk/media/ps/cs/gmap/academicaffairs/policies/PersCircs_AcademicAppeals_Aug2013_v1.0.pdf Return to index

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Achievements and Prizes The Business School has the following achievement thresholds of which you should be aware:

Year Achievement Outcome

1 60% in class assignments Exemption from class exam

2 55% weighted average, with all second year classes passed at first attempt and without compensation

Eligible to study abroad in third year

1, 2 and 3 45% weighted average Eligible for compensated pass (see above)

60% weighted average Commendation: Pass with Merit

70% weighted average Commendation: Pass with Distinction

2 and 3 A mark of at least 55% for each compulsory class in a particular subject, plus any additional departmental requirements

Eligible for entry to Honours in the subject

4 40-49% weighted average Third Class Honours

50-59% weighted average Second Class Honours (Lower Division)

60-69% weighted average Second Class Honours (Upper Division)

70-100% weighted average First Class Honours

Due to the different credit and marking schemes at our partner institutions, the commendation scheme (Pass with Merit and Pass with Distinction) will not be applied to any period of study abroad. In addition to the above, many departments offer prizes such as trophies, book tokens and cash to students who show outstanding achievement. Each department should be able to provide you with a list of their prizes on request.

Masters level classes on the Master of IBML degree are assessed to a 50% pass mark.

Master of International Business and Modern Languages

Classification Composite Mark

Distinction 70 -100

Merit 60 – 69

Award 50 – 59 Return to index

Plagiarism and other academic dishonesty The University's academic awards are granted in recognition of personal achievement. Any action that involves academic dishonesty will be regarded as a serious offence and will be subject to both academic penalties and disciplinary procedures. Examples of academic dishonesty include: cheating in written examinations; collusion; commissioning, stealing or acquiring; duplication; false candidature; false declaration; falsification of data; plagiarism. Plagiarism is the omission of acknowledgements and of clear identification of quotations and other material from original sources. Your work must be your own. It should embody the results of your own reading and research, be composed by yourself, and make due acknowledgement through

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referencing to the work of others. You should seek the advice of your tutors if you are unsure of referencing requirements. For the full details of the universities plagiarism policy, see here:

http://www.strath.ac.uk/media/ps/cs/gmap/academicaffairs/policies/Academic_dishonesty_form_(revis

ed_August_2013,_PDF_version).pdf Return to index

If you experience difficulties It is extremely important that you keep us informed if you run into difficulties on your course, whether they be academic or personal. The earlier we know about it, the more we can help. Common issues include the following:

You may find that you are struggling with a particular class, in which case you should contact an Advisor of Studies. It may be possible to substitute it for another, but you must usually do so before the end of week 3 of semester 1.

You may be unable to submit a piece of assessed work by the specified deadline, in which case you must inform the relevant departmental office as soon as possible. The department may be able to offer you an extension.

You may be unable to attend an examination, in which case you must inform Registry, as well as the relevant departmental office, as soon as possible. Your attempt may then be discounted.

You may have a legitimate reason to challenge your results for the year (as communicated to you by Student Experience), in which case you can make an appeal to the Faculty. Information on how to do this can be found on the ‘current students’ website (address at the front of this booklet).

You may wish to query a mark. This does not constitute an appeal: your query should be directed to the relevant teaching department.

You may suffer personal difficulties over a prolonged period of time, in which case you can apply for voluntary suspension from your studies; this can be applied retrospectively if necessary. In some cases we may ask you to supply evidence that you are fit to resume your studies. (Retrospective voluntary suspension from Honours will not normally be possible.)

Personal circumstances include medical issues, legal issues, financial issues, bereavement, divorce etc. Issues surrounding employment, transport or IT are not usually considered legitimate personal circumstances. The University Procedures and Guidelines on Personal Circumstances can be found here

http://www.strath.ac.uk/media/ps/cs/gmap/academicaffairs/policies/PersCircs_AcademicAppeals_Aug

2013_v1.0.pdf Return to index

Feedback Throughout your time at University you will hear the word ‘feedback’ used to mean two things: the feedback we give you on your performance, and the feedback you give us on ours. We take both of these forms of feedback extremely seriously. They are there to help you achieve your best and to help us maintain the quality of our teaching. You will receive feedback on your assessed work, most commonly in the form of a mark and written comments. However, you need to be aware that you are being given feedback on a continual basis,

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formally and informally, individually and as part of a group. You should think of this feedback as a dialogue - in other words, you need to think about how you respond. The Business School has developed the following Charter on Feedback for Assessed Work. FWHAT YOU CAN EXPECT FROM US:

The nature of each element of coursework will be described in writing and communicated verbally during class. You will have the opportunity to ask questions about what is required.

You will be given a clear indication of when you can expect to receive feedback on an assignment. Normally this will be within three weeks of the submission date (excluding vacation time). If it is not possible to provide feedback within this timescale, you will be given an explanation of why this is the case and a clear indication of when you will receive it.

You will be provided with feedback which clearly indicates areas in which you performed well, together with an indication of where and how you could improve your performance.

You will be provided with the distribution of marks for each element of coursework to enable you to assess your performance relative to the class as a whole.

Where feedback directly informs a subsequent piece of assessment, the deadline for submission of the latter must be at least one week after the receipt of feedback on the former.

WHAT WE EXPECT FROM YOU:

That you submit assignments in the form and format required, in the manner requested, at and by the times indicated. Failure to do this can hold up the marking process.

That you collect, read and act on any written feedback, and attend any lectures or tutorials where general feedback is provided.

If you do not submit assignments by the specified deadlines, you cannot expect to receive your feedback at the same time as the rest of the class. Where peer evaluation is part of the assessment process, this must be completed by all members before marks can be released; if you do not complete a piece of peer-assessed work, your eventual mark may be capped. For all coursework you should be provided with the opportunity to seek further feedback should you wish to do so. This could be during a tutorial, a scheduled drop-in session or by appointment with a tutor/lecturer where time allows. It is not customary to provide detailed feedback on exam scripts. General feedback, such as the distribution of marks for each exam, outline answers and summary comments on aspects which were answered well/badly, will be provided at an appropriate time. Students who are required to resit an exam should have the opportunity to seek personal feedback in order to improve their performance. These opportunities are there to enable you to better understand comments on your work and how you might improve performance, not to challenge or negotiate about the mark received (unless it is clear that a mistake has been made). Return to index

Letting us know what you think There are a number of ways in which you can provide feedback on your University experience. It is important that you do not ‘store up’ any concerns you have about your classes - you should always feel that you can approach staff with suggestions.

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Each department has a Student-Staff Liaison Committee, most of which meet once per semester. This is where elected student representatives meet with teaching staff to discuss any issues which have arisen. It is important that you have the opportunity to engage with this process. Each department should make clear the process of election, and the names of the representatives and minutes of the meetings should be available to you. The Students’ Association offer support and training for these student representatives, as well as offering you further opportunities to get involved with student representation. You will be asked to complete questionnaires about your experience. Class questionnaires, along with views gathered at Staff-Student Liaison Committees and reports from External Examiners, feed into the process of class review and help us ensure the quality of classes. The Faculty and University may also send you questionnaires on a less frequent basis, and there are also national surveys in which you may be asked to participate. If you have general suggestions for the Faculty, you can e-mail them to suggestions-sbs@strath.ac.uk If you have any general suggestions for the University, you can e-mail them to telluswhatyouthink@strath.ac.uk Return to index

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Equality and Diversity The University of Strathclyde is committed to achieving and promoting equality of opportunity in the learning, teaching, research and working environments. We value the diversity of our students and support the development of mutual respect and positive relations between people. The University has in place Equality Outcomes which meet the requirements the Equality Act 2010. You are advised to familiarise yourself with the University approach on equality and diversity and relevant developments and information by visiting the website: www.strath.ac.uk/equalitydiversity/equalityinformationforstudents/ If you have any queries please bring these to the attention of staff or the University's Equality and Diversity office. Email: equalopportunities@strath.ac.uk Telephone: 0141 548 2811 www.strath.ac.uk/equalitydiversity/ Students with disabilities The University is committed to providing an inclusive learning and working environment for disabled people. If you have, or think you have, a disability we encourage you to disclose it as soon as possible. Declaring your disability will enable you to access any additional support that you may need and help to ensure you become a successful student. The information you provide will be treated as confidential and will not be shared with other staff without your consent. The University has a dedicated Disability Service that offers specific advice, information and assistance to disabled students, including information on the Disabled Students Allowance (DSA). Further information is available from the website: www.strath.ac.uk/disabilityservice/ In addition, each academic Department/ School (for HaSS) has at least one Departmental Disability Contact (DDC), who act as a first point of contact for disabled students. The Departmental Disability Contact list is available on the website at: www.strath.ac.uk/disabilityservice/ddc/ Please inform your course tutor, the DDC and a member of the Disability Service of your needs as soon as possible. The Disability Service will then formally communicate your needs to your Department/ School. Email: disabilityservice@strath.ac.uk Telephone: 0141 548 3402 www.strath.ac.uk/disabilityservice Issues with Physical Access on campus If you experience an issue with physical access anywhere on campus, please email: physicalaccess@strath.ac.uk where a member of Estates staff will be able to help.

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Classroom Protocol At the University we are committed to providing a safe learning environment where dignity is respected and discrimination or harassment does not occur on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation and socio-economic background. No student should intentionally be made to feel threatened or excluded from class participation. You are reminded of your responsibility for the duration of your studies by showing respect to fellow classmates and staff by remembering the following protocol: Attend all scheduled lectures/ seminars and/ or practical sessions such as labs, including any

additional learning and teaching sessions. Arrive on time and remain in class until the end of the session. If you need to leave early for any

reason, please notify the tutor at the beginning or prior to the class.

Do not disrupt the class by habitually coming in late or coming and going from the classroom during the session. Students arriving late, without justified reasons, may be refused entry.

Refrain from consistently interrupting another speaker and listen to the ideas of others with respect. Do not be rude or make personal attacks on individuals during group discussions.

Inform and establish consent of the tutor if you wish to record the lecture. The recording must be used only for personal study.

Do not bring food into the classroom, other than for medical reasons, e.g. diabetes. Beverages may be permissible at the tutor’s discretion if the room utilisation rules allow.

Inform tutors of specific requirements for example the need to perform prayers for practising students of diverse faiths.

Seek consent of students and staff before taking any photos in the classroom.

At any course related external visit you are acting as ambassadors of the University and are reminded to act as such.

Refrain from smoking on premises as this is prohibited in all University buildings.

Follow emergency instructions and health and safety procedures.

Should you have any concerns please bring them to the attention of your tutor and/ or appropriate University staff.

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Health and Safety The University works hard to ensure that the highest standards of Health and Safety are achieved throughout all aspects of campus life. For useful information on this, including contact details, please see here: http://www.strath.ac.uk/campuslife/healthsafety/

Student Wellbeing

The University provides a number of services to promote an environment that supports the mental and physical wellbeing of its students. For further information on these services, please see here:

http://www.strath.ac.uk/wellbeing/

Return to index

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First Year Business Classes AG105: INTRODUCTION TO FINANCE AND FINANCIAL STATISTICS (THIS CLASS IS AVAILABLE TO ACCOUNTING STUDENTS ONLY) Lecturer names: Dr Patrick McColgan, Ms Juliane Thamm Lecturer e-mail addresses: patrick.mccolgan@strath.ac.uk; juliane.thamm@strath.ac.uk This class provides an introductory finance class for accounting students who require a finance stream for professional accreditation. The class will cover an introduction to financial management and statistical applications in finance. The class provides an introduction to finance, covering the basic theories of financial markets, corporate finance and investment, financial management, personal finance, security analysis and statistical applications in finance. Return to index

AG111: ACCOUNTING TECHNOLOGIES (THIS CLASS IS AVAILABLE TO ACCOUNTING STUDENTS ONLY) Lecturer name: Prof Christine Cooper, Mr Richard Grey Lecturer e-mail addresses: c.cooper@strath.ac.uk; r.grey@strath.ac.uk This class will introduce students to the study of management and financial accounting. It is designed to provide an introduction to accounting for those students who intend to study accounting in subsequent years. It assumes no prior knowledge. It ensures that, in combination with other classes, the accreditation requirements of professional accountancy bodies are met. Return to index

AG151: INTRODUCTION TO FINANCE AND ACCOUNTING (REQUIRED FOR PRINCIPAL SUBJECT FINANCE) Lecturer names: Professor Andrew Marshall Lecturer e-mail addresses: a.marshall@strath.ac.uk The purpose of this class is to provide an introduction to financial accounting, finance and investment theory. The class starts by introducing the fundamental concept of the time value of money. It then introduces the valuation of securities like bonds and shares, project appraisal, portfolio theory, risk and return, personal finance and financial markets. The class also introduces financial accounting through a study of the principles and methods of recording transactions and preparing financial statements, the nature of the information provided by accountant, and the interpretation of financial statements. Return to index

EC111: INTRODUCTION TO ECONOMICS (REQUIRED FOR PRINCIPAL SUBJECT ECONOMICS)

Lecturer name: Dr Stuart McIntyre

Lecturer e-mail address: s.mcintyre@strath.ac.uk

Lecturer telephone extension: 3750 The purpose of this class is to provide the student with a balanced introduction to economics which will be at once self-contained and lay the foundation for further work. The work of the class will be based on a programme of systematic directed reading, supplemented by tutorials, case-problems and

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short answer test questions. The main topics covered by the class will include: the nature, central problems and significance of economics; supply and demand and an introduction to the theory of the firm; the nature of and solutions to market failure; income determination; prices and money; fiscal and monetary policy; the functioning of the mixed economy; and the economic role of government. Return to index

HR111: MANAGING PEOPLE (REQUIRED FOR PRINCIPAL SUBJECT HUMAN RESOURCE MANAGEMENT) Lecturer names: Ms Gillian Pallis and Mr Charles Ford Lecturer e-mail addresses: gillian.pallis@strath.ac.uk; charles.ford@strath.ac.uk Lecturer telephone extensions: Gillian Pallis ext. 3564; Charles Ford ext. 3423

Business commentary typically cites people as an organisation’s most valuable asset. Views concerning the committed and engaged workforce are commonly linked with the achievement of innovative business solutions and organisational objectives. While good practice in people management is frequently emphasised as facilitating positive working relationships and high levels of organisational performance, poor practice is characteristically associated with low levels of worker morale, conflict, increased worker turnover and ultimately, poor organisational performance. This 20 credit module seeks to examine these foundational issues in managing people in the workplace. Commencing with an initial discussion of the changing business context and associated rise of globalisation, global supply chains and new technology, the module examines the changing nature of work and contemporary approaches to the achievement of organisational value through effective people management. Appraising concepts, practices and templates, the module extends to evaluate the complexity of the changing social and economic environment shaping contemporary work. The module further advances to examine the impact of working relationships upon the achievement of organisational objectives and assesses the contribution of both employment legislation and the role of human resource management in maintaining a positive employment relationship. Moving to investigate the tools and practices of human resource management, the module examines processes of recruitment and selection, training, pay and rewards, and performance management. The module concludes by exploring the contemporary pressures shaping the design and control of work, and current debates for effective people management. The module is aimed at those students with a particular interest in developing skills and understanding of managing people and their performance in the workplace. The module also provides the foundation for the subject pathway of Human Resource Management and is a core requirement for students considering specialist engagement with this pathway in subsequent years. . Return to index

MG112: MANAGING IN A GLOBAL CONTEXT (COMPULSORY FOR STUDENTS ON BA IN INTERNATIONAL BUSINESS / BA IN INTERNATIONAL BUSINESS AND A MODERN LANGUAGE; REQUIRED FOR PRINCIPAL SUBJECT MANAGEMENT) Lecturer name: Dr Ying Zhang Lecturer e-mail address: y.zhang@strath.ac.uk Lecturer telephone extension: 6159 This class will familiarise the student with the basic concepts associated with management, and the skills managers require. The class aims are:

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• To provide the student with an understanding of the manager’s role in organisations

• To introduce the student to the activities of the manager

• To provide the student with an understanding of how the activities of the manager vary

across national borders

• To equip the student with the basic skills of management and leadership

• To provide the student with an understanding of the managerial environment

• To introduce the student to the increasingly internationalised context of business and

the influence of this internationalisation on managerial activities

• To engage the student in contemporary debates on management and international

business

Return to index

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MK111: INTRODUCTION TO MARKETING (REQUIRED FOR PRINCIPAL SUBJECT MARKETING) Lecturer name: Dr Michael Harker Lecturer e-mail address: michael.harker@strath.ac.uk Lecturer telephone extension: 3242 Students on this class will receive an introduction to the key concepts and vocabulary of marketing theory and practice. Students will be exposed to marketing-related concepts and ideas from economics, sociology, psychology, geography and other social sciences, all in the context of the competitive marketing environment. Return to index

MS111: FOUNDATIONS OF BUSINESS ANALYSIS (REQUIRED FOR PRINCIPAL SUBJECT MANAGEMENT SCIENCE) Lecturer name: Dr Sarah Marshall Lecturer e-mail address: sarah.e.marshall@strath.ac.uk Lecturer telephone extension: 3618 Foundations of Business Analysis (FAB) aims to introduce a variety of analytical methods that form the basis of analysing any business problem. These methods collectively form an academic discipline that is known as Management Science. Management Science is the study of how analytical thinking and scientific method can be used to help decision-making. Also known as Operational Research, its methods are widely used across a large range industries including the telecommunications, sports, travel, financial services, manufacturing, retail, healthcare and electronics industries, as well as in local and national government. Management Scientists help with issues such as the management of new building projects, design of efficient transport systems and plant layouts, personnel scheduling, allocation of resources and financial modelling and forecasting. Management Science can help to reduce costs, increase revenues, improve customer service, increase efficiency and can even save lives. This class provides a general introduction to the subject, looking specifically at ways of analysing risk, uncertainty, and multiple and conflicting aims in a business context. Topics covered include: multi-criteria decision analysis; modelling uncertainty; simulation; forecasting; operations management; project planning; spread sheet modelling and problem structuring methods. In addition to attending lectures, students work, in groups, on a number of case studies that are based on real problems. Where appropriate computer packages will be used to analyse these. Return to index

MS151: HARNESSING TECHNOLOGY FOR BUSINESS (REQUIRED FOR PRINCIPAL SUBJECT BUSINESS TECHNOLOGY) Lecturer name: Dr Peter Flett Lecturer e-mail address: peter.flett@strath.ac.uk Lecturer telephone extension: 3150 Technology is at the heart of modern business. Not only has technology profoundly changed existing businesses but it has also given rise to new industries. However, the rapid pace of technological change creates uncertainty and challenges existing ways of organising business and delivering services and goods. This class provides students with an overview of technological change and how it affects all aspects of an organisation.

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The class will initially provide an overview of where technology is used within an organisation before highlighting technological trends and introducing information economics. The second semester adopts a process view to explore where technology may be used within an organisation. Return to index

SH111: INTRODUCTION TO HOSPITALITY AND TOURISM MANAGEMENT (REQUIRED FOR PRINCIPAL SUBJECT HOSPITALITY AND/OR TOURISM) Lecturer name: Fiona Conway Lecturer e-mail address: fiona.conway@strath.ac.uk Lecturer telephone extension: 6010 The class commences with an overview of key theories underpinning the hospitality and tourism management subject area. Subsequently, key drivers of hospitality and tourism demand and consumer behaviour are introduced and explored. The class then provides an overview of the hospitality and tourism sectors (transport, events, food, accommodation, attractions, etc.), introducing key theories which inform the study of these sectors and illustrating with relevant case studies. The class highlights a range of themes within a management context. These themes both underpin this class and define the remainder of the curriculum and include, for example, the nature and forms of hospitality, sustainability, events, culture, heritage, accommodation characteristics, destination marketing, services characteristics, organisation structures, food and beverage issues, consumer behaviour and preferences. The class also gives students an insight into how hospitality and tourism management research can engage with contemporary theories from other disciplines. Return to index

Z1151: ENTREPRENEURSHIP THEORY AND PRACTICE (REQUIRED FOR PRINCIPAL SUBJECT BUSINESS ENTERPRISE) Lecturer name: Dr Paul Ferri Lecturer e-mail address: paul.ferri@strath.ac.uk Lecturer telephone extension: 3226 This class will introduce students to the theory and practice of entrepreneurship. It provides an understanding of the radical nature of entrepreneurship and its ability to change industries, markets and society; as well as introducing the vocabulary, concepts and practice of enterprise.

The aims of the class are to raise awareness of the importance of entrepreneurship in the 21st century; demonstrate that entrepreneurship occurs in a variety of contexts and is not confined to business start-ups nor to the for-profit economy; to develop an understanding of entrepreneurial fundamentals – opportunity identification, creativity and innovation; and to introduce key entrepreneurial skills and provide the opportunity to practice them. This class has two tracks. The first track is about entrepreneurs and entrepreneurship. It takes students through the key entrepreneurship literature in order to introduce them to the concept, the role of entrepreneurs and their contribution to economy and society from both historical and present day perspectives, focusing in particular on the radical and disruptive effect of entrepreneurship. The second track looks at how these theories and concepts occur in practice. Students will be introduced to entrepreneurship in the real world through engagement with entrepreneurs and the entrepreneurial process (e.g. guest lectures, cases, desk research, group work). The highlight of the

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class is the Value Challenge - a group assignment to give you real life experience of creating value through entrepreneurial activity. Return to index