Strategy and Society-The Link Between Competitive Advantage and Corporate Social Responsibility

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Transcript of Strategy and Society-The Link Between Competitive Advantage and Corporate Social Responsibility

  • 8/14/2019 Strategy and Society-The Link Between Competitive Advantage and Corporate Social Responsibility

    1/2hbr.org | April 2007 | Harvard Business Review 133

    Establishing adjunct governance fo-

    rums of strategic stakeholders not only

    provides a cost-effective way for organi-

    zations to establish the multiple and re-

    enforced outside-in links the authors

    describe; it also protects directors. It was

    because German and Japanese compa-

    nies obtained these additional advan-

    tages from their stakeholder forums

    that Porter recommended the inclusion

    of stakeholders in the governance archi-tecture of U.S. firms in his 1992 report,

    Capital Choices.

    Stakeholder forums can be designed

    to provide directors with a systemic pro-

    cess to carry out their most fundamen-

    tal fiduciary duty: to direct and monitor

    management. Nonexecutive directors

    cannot creditably carry out these basic

    roles with due diligence, vigilance, and

    care unless they obtain feed-forward

    and feedback intelligence independent

    of management.If the stakeholder forums are consti-

    tuted independently, as is the practice in

    Germany and Japan,the duties and cost

    of management could be simplified

    and the need for auditing stakeholder

    reports eliminated, yielding further

    savings. The responsibility for being

    attuned to the evolving concerns of

    stakeholders,and mitigating existing or

    anticipated adverse effects from busi-

    ness activitieswould be shared with the

    stakeholders to protect the corporate

    reputation.

    Shann Turnbull

    Principal

    International Institute for Self-Governance

    Sydney, Australia

    Porter and Kramer respond: Lee Preston

    accurately points out that companies

    often try to manipulate the regulatory

    context through aggressive lobbying,

    which can run counter to societys inter-

    ests.We disagree,however, that such ef-

    forts are desirable or should be labeled

    an important strategic option. Lobby-

    ing may forestall market forces and in-

    flate profits in the short run, but it does

    not provide a sustainable competitive

    advantage. On the contrary, preserving

    artificial conditions frequently leads

    companies to make the wrong strategic

    choices. Many industries that success-

    fully delayed regulation in their homecountries have since fallen victim to

    changes in the political environment or

    to foreign competition.U.S.automakers,

    for example, lobbied effectively against

    higher mileage standards for their cars,

    only to suffer dramatic reversals as they

    lost touch with the needs of the global

    marketplace. Manipulating the regula-

    tory environment is a good example

    of win-lose thinking rather than the

    shared-value approach we advocate.

    We agree with Shann Turnbull thatstakeholder forums can be a valuable

    source of guidance for corporations and

    can contribute to corporate governance.

    We caution,however, that responding to

    stakeholders is not enough to enable

    a company to integrate social consider-

    ations with its strategy. Stakeholders

    may be aware of the harmful impacts of

    a corporations value chain, but they are

    far less likely to understand the compet-

    itive and societal advantages that a com-

    pany can achieve by integrating social

    considerations into its core strategy.

    Emerging Giants: BuildingWorld-Class Companies inDeveloping Countries

    I dont doubt that the product and

    factor voids that Tarun Khanna and

    Krishna G. Palepu identify in their arti-

    cle,Emerging Giants: Building World-

    Class Companies in Developing Coun-

    tries (October 2006) present real op-

    portunities for future emerging giants.

    However, my 35 years of working in de-

    veloping Asia as well as my role as a

    (non-Muslim) member of the Interna-

    tional Advisory Panel of the World Is-

    lamic Economic Forum, the business

    and economic face of the 57-member

    Organization of Islamic Conference,and

    our recent discussions in Islamabad

    suggests that not all voids are createdequal, and not all provide a solid foun-

    dation for regional expansion. Unfortu-

    nately, we see large national firms gain-

    ing domestic advantage principally by

    exploiting their informal access to the

    host government. In exchange for a

    range of favors, including most com-

    monly blackor undisclosed payments

    to the ruling party ahead of elections,

    these companies use their privileged ac-

    cess to acquire protected market posi-

    tions in regulated sectors such as finan-cial services and cellular telephony.

    So-called national ownership is then

    used to protect corporate underperfor-

    mance in businesses with both formal

    and informal links to the government.

    Even Khanna and Palepus premise

    that national firms can exploit their

    deeper insights into local product and

    resource markets (as in the examples

    of Jollibee and Haier) or their superior

    access to local resources (witness Info-

    sys, Tata Consultancy, and Satyam Com-

    puter Services) may require further

    research. Examples such as Indias Ma-

    hindra and Mahindras prize-winning

    Scorpio SUV and Haiers tiny washing

    machines and vegetable cleaners may

    be on the surface compelling, but

    when the underlying economics of

    such businesses are peeled apart not al-

    ways a trivial exercise some clear pat-

    terns emerge: First, in many developing

    countries, accounting systems are not

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