Strategies for Online Growth - Hub Daniel Glickman keynote

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CMOconfessions.com MODELS FOR GROWTH Daniel Glickman, CMO roojoom.com My blog: CMOconfessions.com

Transcript of Strategies for Online Growth - Hub Daniel Glickman keynote

CMOconfessions.com

MODELS FOR GROWTHDaniel Glickman, CMO

roojoom.com

My blog: CMOconfessions.com

CMOconfessions.com

MARKETING BEFORE PRODUCT

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Cost of Acquisition (CPA)

Average Life Time Value (ALTV)

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A MARKETING PLAN IS...

A plan to acquire a specific number of customers below the target cost in-order to grow the company’s bottom line.

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To create a successful marketing plan we must know the cost of getting prospects to each and every touch-points in the sales cycle

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Awareness

Interest

Action

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Awareness

Intrest

Action

300

People Cost CP…

$500 =$500/300

10 $500 =$500/10

1 $500 =$500/1

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Anything must be measured

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Channel Cost Per Lead Conversion Ratio Cost Per Sale

BillBoards

Conferences $30 Per Lead 12% $30 / 0.12 = $250

Social Media

Affiliates

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Cost of acquisition is similar for all competitors

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MODELS FOR GROWTH

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CLASSIC MODELMedia Heavy

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BUY TRAFFIC AND SELL TO THEM

Ad spend Good conversion High value sale

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PROS

Simple funnel

Easily scalable

Hard to find the right product

For short buying cycles only

CONS

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EXAMPLE - WIX

CPA > $200

ALTV = $450

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Core Activities: Media Buying, Advertising

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VIRAL MODELMarketing inside the product

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PROS

Explosive growth Poor monetization

CPA shrinks with time Hard to implement

CONS

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EXAMPLE - EMAZE

CPA = $150

ALTV = >$150

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Core Activities: Customer support, Community

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CONTENT MARKETINGCreating meaningful experiences

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USERS BRING USERS

Ad spend

Lead generating content

Crack Sales Team

Social Authority

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PROS

When your product is not sexy… Not easily scalable

Great for B2B Long time to setup

CONS

No playbookLow cash spend

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Roojoom.com

LIVE EXAMPLE

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Classic Viral Content

ORGANIC GROWTH VELOCITY

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MODELS FOR CONVERSION

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FREEMIUM 1Free for all, expensive for some

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FREE

Functional viral features Tangible value features

User sees quick results Almost there…

PREMIUM

Recurring chargeNo time limit

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EXAMPLES

PowToon

Wix

Canva

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FREEMIUM 2Subsidies at work

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FREE

Fully Functional Paying party is not the user

Competition is not free Very low Revenue per user

PREMIUM

High retention

viral product

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EXAMPLES

Youtube

Linkedin

Waze

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FREE TRIALMouth watering experiences

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Get them hooked with full features then $$$

PROS

Great when you have a disruptive product

Must create dependency quickly

Must have stellar on-boarding

CONS

Saves $$ on sales team

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EXAMPLES

Mixpanel

Mail chimp

SimilarWeb

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DEMOLook but don’t touch

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Show how it works

PROS

When set-up is complex

No dependency

Poor engagement levels

CONS

When you provide impressive results

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EXAMPLES

Hubspot

Percolate

Pentaho

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DETERMINE KPIS BASED ON YOUR MODEL

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STAY CONSISTENT

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IF IT WAS NOT MEASURED IT NEVER HAPPENED

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[email protected] @cmoconfessor