Strategies for an Effective Work Environment
Transcript of Strategies for an Effective Work Environment
-
8/14/2019 Strategies for an Effective Work Environment
1/18
Building Human Resource Management Skills National Food Service Management Institute1
Strategies for an Effective Work Environment
Objectives
At the completion of this module, participants will be able to:
List factors that can affect the work environment.
Design an action plan for improvement of their
work environment.
-
8/14/2019 Strategies for an Effective Work Environment
2/18
Building Human Resource Management Skills National Food Service Management Institute2
Strategies for an Effective Work Environment
Definitions
Work environment- the combination of
physical and cultural conditions under
which particular tasks are performed to
achieve an organizational goal.
-
8/14/2019 Strategies for an Effective Work Environment
3/18
Building Human Resource Management Skills National Food Service Management Institute3
Strategies for an Effective Work Environment
Personal Check-In: Effective Work Environment
Creating an effective work environment will require
planning and resource utilization. Reflect on a position orwork environment other than the current one in Child
Nutrition. Use a colored sticky note to record:
1. Your expectation of an effective work environment
at that job.2. Was your expectation met?
3. Why or why not?
-
8/14/2019 Strategies for an Effective Work Environment
4/18
Building Human Resource Management Skills National Food Service Management Institute4
Strategies for an Effective Work Environment
Icebreaker: Road Signs
____________________ ____________________ ____________________
-
8/14/2019 Strategies for an Effective Work Environment
5/18
Building Human Resource Management Skills National Food Service Management Institute5
Strategies for an Effective Work Environment
Icebreaker: Road Signs
____________________ ____________________ ____________________
-
8/14/2019 Strategies for an Effective Work Environment
6/18
Building Human Resource Management Skills National Food Service Management Institute6
Strategies for an Effective Work Environment
Icebreaker: Road Signs
____________________ ____________________ ____________________
-
8/14/2019 Strategies for an Effective Work Environment
7/18
Building Human Resource Management Skills National Food Service Management Institute7
Strategies for an Effective Work Environment
Developing a Positive Environment: Leadership
Leadership The managers role is to provide
direction through modeling and vision, to motivate,
and to build an effective team. Leadership must be
based on mutual respect.
-
8/14/2019 Strategies for an Effective Work Environment
8/18
Building Human Resource Management Skills National Food Service Management Institute8
Strategies for an Effective Work Environment
Developing a Positive Environment: Honesty
Honesty Be straightforward and up front in alldealings with employees. Managers must be truthful
in everything they say and do. Avoid double
standards.
-
8/14/2019 Strategies for an Effective Work Environment
9/18
Building Human Resource Management Skills National Food Service Management Institute9
Strategies for an Effective Work Environment
Developing a Positive Environment: Morale
Morale Morale is the emotional condition (such as
enthusiasm, confidence, and loyalty) of a team with regard
to the task at hand. It is critical to develop an environment
where the morale is high and the team can work effectively.
Maintaining high morale is something the manager will
have to work on constantly. One way of keeping morale
high is to let employees know their contribution to the team
is significant in meeting the departments objectives.
-
8/14/2019 Strategies for an Effective Work Environment
10/18
Building Human Resource Management Skills National Food Service Management Institute10
Strategies for an Effective Work Environment
Developing a Positive Environment: Recognition
Recognition The timely recognition of individualachievements is critical in the development of an
effective work environment. As manager, you want to
set the parameters, communicate them to your
employees, and ensure the employees understand
them. Always consider recognition for the individual,
even if you have a team project.
-
8/14/2019 Strategies for an Effective Work Environment
11/18
Building Human Resource Management Skills National Food Service Management Institute11
Effective Kitchen Environments: Kitchen Layout
Kitchen Layout
Often it is not possible to change the layout of the kitchen unless
it undergoes renovation. New kitchens provide equipment on
wheels and incorporate modular designs. Still there may be some
pieces of equipment that can be moved around to improve the
work or traffic flow.
Strategies for an Effective Work Environment
-
8/14/2019 Strategies for an Effective Work Environment
12/18
Building Human Resource Management Skills National Food Service Management Institute12
Strategies for an Effective Work Environment
Effective Kitchen Environments: Kitchen Layout
Kitchen Layout
The principles of kitchen efficiency include:1. Store at point of first use.
2. Use reach-in refrigerators for items used repeatedly in
production.
3. Evaluate the efficiency of repetitive tasks like sandwichand salad preparation.
4. Analyze the present layout and determine what can be
moved or rearranged in order to eliminate fatigue.
-
8/14/2019 Strategies for an Effective Work Environment
13/18
Building Human Resource Management Skills National Food Service Management Institute13
Strategies for an Effective Work Environment
Effective Kitchen Environments: Equipment
Equipment
Consider pieces that are no longer in use because of menuchanges. When possible, remove those pieces ofequipment from the production or service areas.
1. Keep catering service equipment stored in a cleanarea away from equipment used daily.
2. Sufficient handcarts should be available to aid with thetransport of supplies and food to and from areas.
3. Consider the final user when installing equipment.
4. Maintain the equipment in good working order.
-
8/14/2019 Strategies for an Effective Work Environment
14/18
Building Human Resource Management Skills National Food Service Management Institute14
Strategies for an Effective Work Environment
Effective Kitchen Environments: Storage
Storage
Storage areas should be located near the receiving entrance and as close
to the production area as possible.
These areas should accommodate the average worker. Make employee
safety a primary concern and store heavy items where they are easily
accessible. Have sturdy stepladders to avoid overreaching. Use shelving
units on wheels if space is limited. Keep all floors clear of standing
water and debris. The same is true in refrigerator and freezer units.
All storage facilities should be kept efficiently arranged, keeping food
safety (adequate rotation) in mind. They should have adequate
ventilation, good lighting, and adequate temperature controls in those
required areas like the walk-in refrigerator and freezer.
-
8/14/2019 Strategies for an Effective Work Environment
15/18
Building Human Resource Management Skills National Food Service Management Institute15
Strategies for an Effective Work Environment
Effective Kitchen Environments: Other Considerations
Other Considerations
1. Ventilation
2. Lighting
3. Fatigue
-
8/14/2019 Strategies for an Effective Work Environment
16/18
Building Human Resource Management Skills National Food Service Management Institute16
Strategies for an Effective Work Environment
Reality Practice: Case Study #1
Happy Valley Elementary School
1. Describe some of the external circumstancesaffecting Happy Valley Elementary School.
2. What changes could you put in effect to make theworking environment more comfortable?
3. How could you as a manager maintain goodworkplace morale in this situation?
-
8/14/2019 Strategies for an Effective Work Environment
17/18
Building Human Resource Management Skills National Food Service Management Institute
17
Strategies for an Effective Work Environment
Reality Practice: Case Study #2
West Middle School
1. What characteristics do you see in the work environment at WestMiddle School?
2. The fundraiser involved a great number of people. As the
manager, what could you do to recognize the efforts of your
department?
3. Ms. Smith, the baker, stands out for her efforts not only tocoordinate part of the fundraiser activity but to excel in the
number of pans sold. Does Ms. Smith deserve special
recognition? How would you ensure she is rewarded for her
efforts?
-
8/14/2019 Strategies for an Effective Work Environment
18/18
Building Human Resource Management Skills National Food Service Management Institute
18
Strategies for an Effective Work Environment
Checking Out: Action Plan
What three things could you change or rearrange in yourkitchen that would increase productivity and performance?
Taking into consideration the management issues discussed:
What three things are you doing to help improve theworkplace environment?
What three NEW things can you do to make yourChild Nutrition Program a more effectiveworkplace?