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    I n t e g r i t y - S e r v i c e - E x c e l l e n c e

    Headquarters U.S. A ir Force

    Be Americas BestWar-Winning Capabil i ties on Time on Cost

    Strategic Sourcing Tools and

    Implementation Feasibility Analysis

    Final ReportNovember 2009

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    Strategic Sourcing Tools AnalysisPage 1

    Executive Summary

    Introduction and Background

    Technology Marketplace

    Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF

    Appendix

    Contents

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    Strategic Sourcing Tools AnalysisPage 2

    The Air Force is interested in understanding the technologyavailable to support its Installation Acquisition Transformation(IAT) initiative and Strategic Sourcing Model

    PROJECT BACKGROUND The Air Force has developed an iterative Strategic Sourcing Model that is currently supported by

    various manual process steps

    Through the IAT initiative, the Air Force is aiming to better coordinate strategic sourcing efforts

    across the 71 installations

    An enterprise strategic sourcing group consisting of ~240 acquisition personnel is being

    established to centralize the sourcing of common supplies and services across installations

    Similarly, major commands within the Air Force are establishing centralized sourcing teams to

    help meet specific MAJCOM needs

    PROJECT GOAL

    Gain a high level understanding of the various Strategic Sourcing technology* vendors

    and tools currently available in the marketplace that can support IAT and the Air

    Force Strategic Sourcing Model

    * Note: Strategic Sourcing technology is often referred to as Spend Management technology in industry

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    Three key takeaways were identified during the project

    KEY TAKEAWAYS

    1. The end-to-end Air Force Strategic Sourcing Model can not be completely

    addressed by technology

    2. The Strategic Sourcing technology marketplace is a growing and maturing market

    from both a vendor as well as a user perspective

    3. The Strategic Sourcing technology vendor market consists of 4 distinct segments

    varying by capability depth and customer focus

    The key takeaways are explained in further detail on the following slides

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    Page 4

    The Air Force Strategic Sourcing Model was put into a linear formatto show the overlap of industry capabilities

    Commodity

    Market Intelligence

    Identify historical

    requirements and process

    Review past and present

    business arrangements

    Current Strategy

    Review

    Identify qualified suppliers

    Understand industry trends

    and cost structure

    Define requirements

    Standardize requirements

    Requirements

    Definition

    Consolidate results and define strategy

    Obtain approval for strategy

    Sourcing Strategy

    Development

    Customer

    Warfighter

    Taxpayer

    Rollout/resource strategy

    Issue policy and/or

    Execute demandmanagement and/or

    Follow acquisition process

    Strategy Execution

    Monitor internal performance and

    compliance

    Administer contract (if applicable)

    Integrate supplier relationship mgmt Conduct quality analysis

    Performance

    Management

    Strategic

    SourcingTeam

    SB

    PMO

    StakeholdersLegal

    PEOs

    Contracting

    Users

    QA Reps

    CORs

    Finance

    CE

    Proj. Mgr

    Buyers

    Opportunity

    Assessment

    Current

    Strategy

    Review

    Market

    Research

    Sourcing

    Strategy

    Development

    Requirements

    Definition

    Strategy

    Execution

    Performance

    Management

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    Strategic Sourcing Tools Analysis

    Key TakeawayFunctionality and Capabilities

    Page 5

    KEY TAKEAWAY/FINDING DETAILS IMPLICATIONS TO THE AF

    1 The end-to-end Air ForceStrategic Sourcing model

    can not be completely

    addressed by technology

    Supply Market Analysis and Demand

    Management/Planning technology components

    are not available

    The following five functional components are

    available from Strategic Sourcing technology

    vendors:

    o Spend Analysis components - Typically help

    organizations collect and analyze historical spend

    data

    o E-Sourcing components - Typically enable eRFx,

    auctions, negotiations, and sourcing optimization

    o E-Procurement components - Typically supportthe entire procure-to-pay process

    o Contract Management components - Typically

    support the contract lifecycle from creation toclose-out

    o Supplier Management componentsTypically

    support all aspects of supplier relationships from

    on-boarding to performance management and

    reporting

    The Air Force will not be

    able to purchase tools for

    Supply Market Analysis or

    Demand Management and

    Planning, rather, it will

    have to rely on higher levelanalysis and synthesis

    conducted off tool

    The Air Force will want to

    prioritize its requirements

    and needs and decide

    which Strategic Sourcing

    functional components itwants to implement to

    support its sourcing model

    KEY TAKEAWAYSFUNCTIONALITY AND CAPABILITIES

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    Strategic Sourcing functional components available throughtechnology vendors can support most of the Air ForceStrategic Sourcing Model

    Page 6

    AIR FORCE STRATEGIC SOURCING MODEL

    Opportunity

    Assessment

    Current

    Strategy

    Review

    Market

    Research

    Sourcing

    Strategy

    Development

    Requirements

    Definition

    Strategy

    Execution

    Performance

    Management

    Spend Analysis

    E-Procurement

    E-Sourcing

    Contract Management

    Supplier

    Management

    Supplier

    Management

    Demand

    Management/Planning

    Supply Market

    Analysis

    Strategic Sourcing Functional Components provided by TechnologyVendors

    Not Available through Technology Vendors

    There are no Strategic Sourcing technology tools that cover the end-to-end AF Strategic Sourcing Model, as no

    functional components are available to fully support Supply Market Analysis and Demand Management/Planning

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    Strategic Sourcing Tools Analysis

    Key TakeawayStrategic Sourcing Market Growth

    Page 7

    KEY TAKEAWAY/FINDING DETAILS IMPLICATIONS TO THE AF

    2 The Strategic Sourcing

    technology

    marketplace is a

    growing and maturing

    market from both avendor as well as a

    user perspective

    The market is expected to realize a 10%

    Compound Annual Growth Rate (CAGR)

    through 2012

    There is a growing emphasis from

    vendors on adding additional basiclevels of analytics and reporting

    capabilities

    A number of organizations are changing

    the way they are adopting and

    enhancing their use of Strategic

    Sourcing tools

    The Air Force should

    understand the market

    trends to ensure their

    path forward is in line

    with market bestpractices

    KEY TAKEAWAYSTRATEGIC SOURCING MARKET GROWTH

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    0.0

    1.0

    2.0

    3.0

    4.0

    $5.0B

    2007

    $2.7B

    2008

    $3.0B

    2009

    $3.3B

    2010(EST)

    $3.6B

    2011(EST)

    $3.9B

    2012(EST)

    $4.3B

    Page 8

    The Strategic Sourcing technology marketplace is a growingand evolving market

    GENERAL MARKET TRENDS

    Steady overall market growth: The

    overall market is expected to grow at a

    10% Compound Annual Growth Rate

    (CAGR) through 2012

    Strong viability amongst medium to

    larger vendors: Medium to larger

    vendors have strong financial positions

    and their viability is currently not a

    concern

    Limited consolidation activity:

    Consolidation in the market has been

    limited in the past 24 months, but isexpected to heat up in the 4thquarter of

    2009 and 1sthalf of 2010

    STRATEGIC SOURCING MARKET REVENUE

    (2007-2012 EST)

    Source: AMR Research, 2008

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    Strategic Sourcing Tools Analysis

    Key TakeawaysVendor Landscape

    Page 9

    KEY TAKEAWAY/FINDING DETAILSIMPLICATIONS TO THE

    AF

    3 The Strategic Sourcingtechnology vendor market

    consists of 4 distinct

    segments varying by

    capability depth and

    customer focus

    Segments that typically provide commercially-focused capabilities:

    1.Strategic Sourcing Full Suite Vendors (9 identified vendors)

    Provide a broad range of functionality in a single integrated package

    Many vendors do not have significant Federal experience; however, vendors

    are placing a heavy emphasis on moving into the Federal space and are

    considering providing Federally-focused capabilities within their tools

    2.Limited Suite/Point Solution Vendors (57 identified vendors) Provide overall solution depth in targeted areas

    CANNOT cover the entire AF strategic sourcing model

    Segment that provides both commercially-focused and Federally-

    focused capabilities:

    3.ERP Vendors (3 identified vendors)

    Have commercial and federal experience and provide broad coverage

    Two vendorsSAP and Oraclecan provide both commercially-focused

    and Federally-focused solutions

    There are significant functional depth variations within their capabilities

    Segment that provides Federally-focused capabilities:

    4.Federal Government-Specific Tool Vendors (3 identified vendors)

    Have tailored solutions that may cover some AF-specific contracting

    processes well

    Generally do not provide a full range of capabilities compared to

    commercially-focused vendors; however, vendors are beginning to build out

    their capabilities, specifically within analytics and reporting

    When choosing a Strategic

    Sourcing technology

    vendor, the Air Force will

    want to deliberately decide

    between:

    o Vendors who provide

    commercially-focusedcapabilities and/or

    Federally-focused

    capabilities

    o Vendors who provide a full

    suite of functional

    components or a set of

    point solutions

    KEY TAKEAWAYSVENDOR LANDSCAPE

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    To provide the defined functionality, the Strategic Sourcingtechnology vendor market consists of four distinct segmentsvarying by capability depth and customer focus

    STRATEGICSOURCING FULLSUITE VENDORS

    Definition: Vendors whoprovide a full suite ofStrategic Sourcingfunctionality (at least 4

    out of the 5 functionalcomponents) withvarying levels ofcapabilities

    Identified Vendors: 9

    Examples:Ariba,Emptoris, GlobaleProcure

    LIMITED SUITE/POINTSOLUTION VENDORS

    Definition: Vendors whoprovide only targetedStrategic Sourcingfunctionality (at least 1

    out of the 5 functionalcomponents) withvarying levels ofcapabilities

    Identified Vendors: 57

    Examples:Zycus,Procurra

    ERP VENDORS

    Definition:EnterpriseResource Planning(ERP) vendors who canprovide at least basic

    capabilities for most orall of the StrategicSourcing functionalcomponents

    Identified Vendors: 3

    Examples:SAP, Oracle,PeopleSoft

    FEDERALGOVERNMENT-SPECIFIC TOOL

    VENDORS

    Definition:Vendors whofocus solely on providingfunctionality tailored toFederal-specific

    contracting processeswith varying levels ofcapabilities

    Identified Vendors: 3

    Examples:Compusearch,Distributed Solutions

    STRATEGIC SOURCING TECHNOLOGY MARKET SEGMENTS

    Typically Provide Commercially-Focused Capabilities Provide Federally-

    Focused Capabilities

    Can Provide Both

    Commercially-Focused and

    Federally-Focused

    Capabilities

    Many Commercially-Focused Vendors are placing an emphasis on working with Federal clients and some are

    considering developing Federally-focused capabilities within their tools

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    In addition to vendors and capabilities, there are a number ofother major drivers that can affect the cost and time requiredfor the AF to implement Strategic Sourcing technology tools

    DRIVERS OF COST/TIMELINE DESCRIPTION

    Vendor(s) Selected/Functional

    Components (Tools) Implemented

    The type of vendor(s) selected and number and types of functional components that

    will be implemented

    Implementation Scale/ApproachThe scale (# of users, # of organizations, etc.) and roll-out approach (phased vs. non-

    phased, timing, etc.) for implementing tools in the AF environment

    Amount of Data/Content RequiredThe amount of internal (e.g., spend data, specification level, etc.) and external (e.g., #

    of suppliers, # of catalogs, # of catalog items, etc.) data and content required

    Customization vs. Configuration

    Required

    The amount of customization (changes to code) versus configuration (changes to

    business rules without changing code) needed to meet AF requirements

    Deployment/Hosting Model The deployment hosting model required by the AF

    License Model The license model used by the AF (lease vs. buy)

    Integration with Current Systems

    Required

    The number of touch points and complexity of integration required to connect to

    current AF systems

    Security The ability for tools to adhere to AF security requirements

    Training Required The amount of training required for users to utilize the tools

    Page 11

    COSTS/TIMELINE DRIVERS AND DESCRIPTION

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    As next steps, the AF should focus on understanding its high-level needs and requirements and collecting additionalinformation prior to an acquisition decision

    HIGH-LEVEL NEXT STEPS

    1 Communicate and brief assessment internally to AF stakeholders

    2 Reach out to other DoD organizations that have implemented Strategic Sourcing

    technology tools to discuss lessons learned, implementation successes and

    challenges, and overall experience*

    3 Develop an understanding of high-level needs and requirements

    4 Develop and send out a Request For Information (RFI) to collect more detailed

    information from vendors around capabilities, costs, etc. aligned with the high-level

    needs and requirements

    5 Develop a business case to evaluate the effectiveness of Strategic Sourcing

    solutions based on an understanding of total costs and calculation of a Return on

    Investment (ROI)

    6 Decide whether to move forward with an acquisition of Strategic Sourcing

    technology tools

    Page 12

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    Page 13

    Executive Summary

    Introduction and Background

    Technology Marketplace

    Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF

    Appendix

    Contents

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    Strategic Sourcing Tools Analysis Page 14

    The Air Force is undergoing an Installation AcquisitionTransformation (IAT) initiative focused on improving theacquisition of supplies and services

    PROJECT BACKGROUND

    Through the IAT initiative, the Air Force is aiming to better coordinate strategic

    sourcing efforts across the 71 installations

    An enterprise strategic sourcing group consisting of ~240 acquisition

    personnel is being established to centralize the sourcing of common supplies

    and services across installations

    Similarly, major commands within the Air Force are establishing centralized

    sourcing teams to help meet specific MAJCOM needs

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    Strategic Sourcing Tools Analysis Page 15

    The Air Force has developed an iterative Strategic SourcingModel that is currently supported by various manual processsteps

    AIR FORCE STRATEGIC SOURCING MODEL

    The AF model currently has

    Limited visibility into spend,

    demand, requirements, and

    processes

    Limited information sharing andcollaboration

    Limited usage of standalone

    technology tools that support the

    various sourcing steps (e.g., SPS

    for contract writing)

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    As part of the IAT initiative, the Air Force is interested inimplementing Strategic Sourcing technology tools that canaddress one or more steps in the AF Strategic Sourcing Model

    BENEFITS OF STRATEGIC SOURCING TECHNOLOGY*

    Strategic Sourcing technology tools can help the AF improve its Strategic

    Sourcing Model by:

    Automating processes

    Enabling greater supplier transparency

    Providing greater process visibility

    Driving information sharing and collaboration

    * Note: Strategic Sourcing technology is often referred to as Spend Management technology in industry

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    Censeo is helping SAF/AQC understand the current landscapeof technology tools that can support the Air Force StrategicSourcing Model

    KEY OBJECTIVES

    Identify key functional components and capabilities available in the Strategic Sourcing

    technology marketplace

    Identify Strategic Sourcing technology trends, vendor market segments, and vendor

    landscape

    Identify drivers of cost and timeline that the Air Force should keep in mind if/when

    selecting and implementing tools

    Provide guidance on next steps the Air Force should take prior to an acquisition decision

    Identify various Strategic Sourcing technology options available for the Air Force

    Compare key capabilities, experience, and implementation considerations of select

    vendors

    GOAL

    Gain a high level understanding of the various Strategic Sourcing technology

    vendors and tools currently available in the marketplace that can support IAT

    and the Air Force Strategic Sourcing Model

    PROJECT GOAL AND OBJECTIVES

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    Executive Summary

    Introduction and Background

    Technology Marketplace

    General Market and Technology Trends

    Functionality and Capabilities

    Vendor Landscape Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF

    Appendix

    Contents

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    Strategic Sourcing Tools Analysis

    Key Takeaways

    Page 19

    KEY TAKEAWAY/FINDING DETAILS IMPLICATIONS TO THE AF

    1 The Strategic Sourcing

    technology marketplace is a

    growing and maturing market

    from both a vendor as well as a

    user perspective

    The market is expected to realize a 10% Compound

    Annual Growth Rate (CAGR) through 2012

    There is a growing emphasis from vendors on adding

    additional basic levels of analytics and reporting

    capabilities

    A number of organizations are changing the way they

    are adopting and enhancing their use of Strategic

    Sourcing tools

    The Air Force should understand

    the market trends to ensure their

    path forward is in line with market

    best practices

    2 The end-to-end Air ForceStrategic Sourcing model can not

    be completely addressed by

    technology

    Supply Market Analysis and DemandManagement/Planning technology components are

    not available

    The following five functional components are available

    from Strategic Sourcing technology vendors:

    o Spend Analysis components - Typically help

    organizations collect and analyze historical spend data

    o E-Sourcing components - Typically enable eRFx,

    auctions, negotiations, and sourcing optimization

    o E-Procurement components - Typically support the

    entire procure-to-pay process

    o Contract Management components - Typically support

    the contract lifecycle from creation to close-out

    o Supplier Management componentsTypically support

    all aspects of supplier relationships from on-boarding to

    performance management and reporting

    The Air Force will not be able to

    purchase tools for Supply Market

    Analysis or Demand Management

    and Planning, rather, it will have

    to rely on higher level analysis

    and synthesis conducted off tool

    The Air Force will want to

    prioritize its requirements and

    needs and decide which Strategic

    Sourcing functional components itwants to implement to support its

    sourcing model

    KEY TAKEAWAYS (PAGE 1 OF 2)

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    Strategic Sourcing Tools Analysis

    Key Takeaways (Cont)

    Page 20

    KEY TAKEAWAY/FINDING DETAILSIMPLICATIONS TO THE

    AF

    3 The Strategic Sourcingtechnology vendor market

    consists of 4 distinct

    segments varying by

    capability depth and

    customer focus

    Segments that typically provide commercially-focused capabilities:

    1.Strategic Sourcing Full Suite Vendors (9 identified vendors)

    Provide a broad range of functionality in a single integrated package

    Many vendors do not have significant Federal experience; however, vendors

    are placing a heavy emphasis on moving into the Federal space and are

    considering providing Federally-focused capabilities within their tools

    2.Limited Suite/Point Solution Vendors (57 identified vendors)

    Provide overall solution depth in targeted areas

    CANNOT cover the entire AF strategic sourcing model

    Segment that provides both commercially-focused and Federally-

    focused capabilities:

    3.ERP Vendors (3 identified vendors)

    Have commercial and federal experience and provide broad coverage

    Two vendorsSAP and Oraclecan provide both commercially-focused

    and Federally-focused solutions

    There are significant functional depth variations within their capabilities

    Segment that provides Federally-focused capabilities:

    4.Federal Government-Specific Tool Vendors (3 identified vendors)

    Have tailored solutions that may cover some AF-specific contracting

    processes well

    Generally do not provide a full range of capabilities compared to

    commercially-focused vendors; however, vendors are beginning to build out

    their capabilities, specifically within analytics and reporting

    When choosing a Strategic

    Sourcing technology

    vendor, the Air Force will

    want to deliberately decide

    between:

    o Vendors who provide

    commercially-focusedcapabilities and/or

    Federally-focused

    capabilities

    o Vendors who provide a full

    suite of functional

    components or a set of

    point solutions

    KEY TAKEAWAYS (PAGE 2 OF 2)

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    There are a number of general trends related to the overallStrategic Sourcing technology market, technology provided,and usage by customers

    TREND AREA DESCRIPTION

    General Market Trends General trends related to the Strategic Sourcing

    technology industry including revenue growth, viability,

    and consolidation activity

    General Technology Trends General trends related to the tools that are being

    provided by Strategic Sourcing technology vendors

    including new functionality/capabilities, types of solutions

    offered, etc.

    General

    Adoption/Usage/Management

    Trends

    General trends related to the way organizations are using

    and managing Strategic Sourcing technology

    The following slides show the current trends in the Strategic Sourcing technology

    marketplace

    STRATEGIC SOURCING MARKETPLACE TRENDS

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    0.0

    1.0

    2.0

    3.0

    4.0

    $5.0B

    2007

    $2.7B

    2008

    $3.0B

    2009

    $3.3B

    2010(EST)

    $3.6B

    2011(EST)

    $3.9B

    2012(EST)

    $4.3B

    Page 23

    The Strategic Sourcing technology marketplace is a growingand evolving market

    GENERAL MARKET TRENDS

    Steady overall market growth: The

    overall market is expected to grow at a

    10% Compound Annual Growth Rate

    (CAGR) through 2012

    Strong viability amongst medium tolarger vendors: Medium to larger

    vendors have strong financial positions

    and their viability is currently not a

    concern

    Limited consolidation activity:

    Consolidation in the market has been

    limited in the past 24 months, but isexpected to heat up in the 4thquarter of

    2009 and 1sthalf of 2010

    STRATEGIC SOURCING MARKET REVENUE

    (2007-2012 EST)

    Source: AMR Research, 2008

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    There are a number of general trends in the marketplacerelated to the tools that technology vendors are offering

    GENERAL TECHNOLOGY TRENDS

    Increased emphasis on User Interfaces (UIs): Vendors are placing an added emphasis

    on developing UIs. Good UIs are becoming more than just a "nice to have vendors are

    increasingly selling their tools based on the quality of their interfaces

    Shift to Software as a Service (SaaS)/On-Demand/Cloud solutions: Vendors are

    shifting towards providing more SaaS/On-Demand solutions for many Strategic Sourcing

    technology areas; also becoming known as cloud solutions

    Focus on analytics, Business Intelligence (BI), and dashboards: Vendors are placing

    a greater emphasis on adding additional levels of basic analytics, BI, and

    reporting/dashboard capabilities as part of their technology tools beyond just spend

    analysis.

    Emphasis on providing value-added solutions/services: Solutions that combine and

    integrate proprietary and/or third-party supply market and supplier content are becoming

    more commonno longer are vendors competing on just technology, but are also focusedon their ability to deliver integrated solutions including content and market intelligence in

    certain areasSource: SpendMatters

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    Furthermore, a number of organizations are changing the waythey are adopting, using, and managing Strategic Sourcingtechnology tools

    GENERAL ADOPTION/USAGE/MANAGEMENT TRENDS

    Increase in procurement data capture: Organizations are collecting more and more

    types and quantities of procurement-related information (e.g., supplier diversity data)

    through technology tools. Yet, few organizations are capable of fully rolling-up and

    distributing this information to key decision makers and other users

    Usage of full functionality is low: While demand and adoption are technically rising for

    Strategic Sourcing technology, the average organization uses < 50% of the capabilities in

    the solutions they chose

    Investment in monitoring supply risk: Organizations are beginning to invest more and

    more in technology and content to monitor supply risk in their supply bases

    Purchasing of point solutions on the rise: Organizations are often purchasing different

    types of Strategic Sourcing technology from a diverse vendor set (e.g., buying Contract

    Management functionality from one vendor and E-Sourcing from another)

    Increasing influence of IT: CIOs and IT organizations are starting to become more

    influential in buying decisions (based on needs, security, integration, architecture, etc.)

    despite the general dominance of external (SaaS/on-demand) deployment models

    Source: SpendMatters

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    Executive Summary

    Introduction and Background

    Technology Marketplace

    o General Market and Technology Trends

    o Functionality and Capabilities

    o Vendor Landscape Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF

    Appendix

    Contents

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    Strategic Sourcing functional components available throughtechnology vendors can support most of the Air ForceStrategic Sourcing Model

    Page 27

    AIR FORCE STRATEGIC SOURCING MODEL

    Opportunity

    Assessment

    Current

    Strategy

    Review

    Market

    Research

    Sourcing

    Strategy

    Development

    Requirements

    Definition

    Strategy

    Execution

    Performance

    Management

    Spend Analysis

    E-Procurement

    E-Sourcing

    Contract Management

    Supplier

    Management

    Supplier

    Management

    Demand

    Management/Planning

    Supply Market

    Analysis

    Strategic Sourcing Functional Components provided by TechnologyVendors

    Not Available through Technology Vendors

    There are no Strategic Sourcing technology tools that cover the end-to-end AF Strategic Sourcing Model, as no

    functional components are available to fully support Supply Market Analysis and Demand Management/Planning

    S l M k t A l i d D d M t/Pl i

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    Supply Market Analysis and Demand Management/Planningrequire a higher level of analysis and synthesis that must beconducted off tool

    WHAT MAKES SUPPLY MARKET ANALYSIS AND DEMAND

    MANAGEMENT/PLANNING DIFFERENT?

    While many sourcing and procurement activitiesare repetitive and can be enabled through

    technology, Demand Management and Planning

    and Supply Market Analysis require a higher level

    of analysis and synthesis and are mostly

    conducted off tool

    AIR FORCE STRATEGIC SOURCING MODEL

    OpportunityAssessment

    CurrentStrategyReview

    MarketResearch

    SourcingStrategy

    Development

    RequirementsDefinition

    Strategy ExecutionPerformanceManagement

    Spend Analysis

    E-Procurement

    E-Sourcing

    Contract Management

    Supplier

    Management

    Supplier

    Management

    Demand Management/Planning

    Supply Market

    Analysis

    FunctionalComponentsprovidedbyTechnologyVendors

    Not AvailablethroughTechnologyVendors

    DEFINITION OF SUPPLY MARKET ANALYSIS AND

    DEMAND MANAGEMENT/PLANNING

    Supply Market Analysis - Developing an understanding ofthe supply market including market trends, segmentation,

    cost drivers, etc. in order to identify commodity-specific

    sourcing implications and opportunities

    Demand Management/Planning - Managing demand for

    supplies and services including planning/forecasting of

    forward looking demand/requirements

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    Collect RawMarket Data

    and Information

    Extract KeySourcingInsights

    Synthesize/Analyze

    Insights andFindings

    IdentifySourcing

    Implicationsand

    Opportunities

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    Supply Market Analysis is conducted through off toolanalysis based on market data and information available

    Supply Market Analysis goes beyond collection of market data and informationsignificant

    synthesis and analysis of key insights is required to identify sourcing implications and

    opportunities

    SUPPLY MARKET ANALYSIS PROCESS

    Identify market data and

    information sources*

    Collect data/information

    across multiple sources

    Identify relevant data and

    information related to

    sourcing of a specific

    commodity/service across

    all sources:o Market growth

    o Market trends

    o Market segmentation

    o Value chains

    o Cost drivers

    o Etc.

    Synthesize and analyze

    key sourcing-related

    findings and insights

    identified in the market

    data and information

    sources

    Identify the key

    implications or so-whats

    from the findings and

    insights

    Identify potential sourcing

    opportunities based on

    analysis

    * A segmentation of market data and information sources and examples of each are provided in the Appendix

    Off Tool Analysis

    Si il l hil f ti l t id i t

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    Similarly, while some functional components can provide inputdata necessary for Demand Management and Planning, higherlevel off tool analysis is required

    DEMAND MANAGEMENT/PLANNING

    Demand Management and Planning is typically process-driven and requires a higher level

    of analysis and synthesis to understand:

    o Forward looking demand and requirements primarily through collaboration with internal stakeholders

    o The trade-offs between cost and performance for different specifications of certain

    commodities/services through detailed cost modeling

    Some input data required for Demand Management and Planning is available through

    technology components such as Spend Analysis (to understand historical spend patterns)and E-Procurement (real-time transactional data)

    With the exception of ERP providers, the Strategic Sourcing technology vendors who are in

    scope of this analysis typically do not provide Material Requirements Planning (MRP) tools

    that enable manufacturing organizations to manage and plan for materials purchasing and

    usage

    The AF will need to rely on manual processes such as stakeholder collaboration and Office

    productivity tools such as Microsoft Excel for the higher level analysis/synthesis required for

    Demand Management and Planning

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    Spend Analysis components typically help organizations collectand analyze historical spend data

    Page 31

    CAPABILITIES

    Data extraction and aggregation

    Data cleansing and classification

    Data enrichment and content (e.g., parentage, diversity,

    risk, CSR)

    Data analysis/Online Analytical Processing (OLAP)

    Data reporting and dashboards

    Strategy development and savings opportunity

    identification

    SPEND ANALYSIS CAPABILITIES

    AIR FORCE STRATEGIC SOURCING MODEL

    OpportunityAssessment

    CurrentStrategy

    Review

    MarketResearch

    SourcingStrategyDevelopment

    Requirements

    DefinitionStrategyExecution PerformanceManagement

    Spend Analysis

    E-Procurement

    E-Sourcing

    Contract Management

    SupplierManagement

    Supplier

    Management

    Demand Management/Planning

    Supply

    MarketAnalysis

    FunctionalComponentsprovided byTechnologyVendors

    Not Availablethrough TechnologyVendors

    KEY BENEFITS

    Provides visibility into spend across an organization through analytics, reporting, and dashboards

    Classifies disparate spend data into meaningful categories of spend

    Helps identify savings opportunities within an organization

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    E-Sourcing components typically enable eRFx, auctions,negotiations, and sourcing optimization

    Page 32

    CAPABILITIES

    Supplier registration and management

    Category and user workbench/portal

    Knowledge management and templates/libraries

    Document management and exchange (with suppliers)

    RFx automation

    Negotiation and event management (auctions, sealed-bid,

    optimization)

    Post-event analysis (cost breakdowns, total cost

    calculations, post-bid optimization)

    Contract award and integration

    E-SOURCING CAPABILITIES

    AIR FORCE STRATEGIC SOURCING MODEL

    OpportunityAssessment

    Current

    StrategyReview

    Market

    ResearchSourcing

    StrategyDevelopmentRequirements

    DefinitionStrategyExecution PerformanceManagement

    Spend Analysis

    E-Procurement

    E-Sourcing

    Contract Management

    Supplier

    Management

    Supplier

    Management

    Demand Management/Planning

    SupplyMarket

    Analysis

    FunctionalComponentsprovided byTechnologyVendors

    Not Availablethrough TechnologyVendors

    KEY BENEFITS

    Provides category-level management including visibility into all activities

    Streamlines the bidding, negotiation and award phases of a procurement

    Potentially reduces overall procurement costs by supporting various event formats such as auctions, etc.

    Helps organizations identify ideal award scenarios based on uniquely defined criteria

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    E-Procurement components typically support the entireprocure to pay process

    Page 33

    CAPABILITIES

    Supplier on-boarding and enablement

    Catalog and content management

    Search (catalog and non-catalog)

    Requisitioning, PO and order management (including

    workflow)

    Document exchange and management

    Invoice automation and supply chain finance

    Services procurement

    Analytics/reporting

    E-PROCUREMENT CAPABILITIES

    AIR FORCE STRATEGIC SOURCING MODEL

    OpportunityAssessment

    Current

    StrategyReview

    Market

    ResearchSourcing

    StrategyDevelopmentRequirements

    DefinitionStrategyExecution PerformanceManagement

    Spend Analysis

    E-Procurement

    E-Sourcing

    Contract Management

    Supplier

    Management

    Supplier

    Management

    Demand Management/Planning

    SupplyMarket

    Analysis

    FunctionalComponentsprovided byTechnologyVendors

    Not Availablethrough TechnologyVendors

    KEY BENEFITS

    Through reducing maverick spending, often yields among the most rapid, tangible savings and cost avoidance

    of any Strategic Sourcing functional component

    Potentially reduces costs by reducing off-contract purchases, lowering purchase volume in general, improving

    operating efficiency and increasing purchase order (PO) throughput per FTE

    Enhances purchasing and payment controls and drive organization-wide and supplier compliance

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    Contract Management components typically support thecontract lifecycle from creation to close-out

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    CAPABILITIES

    Contract authoring

    Full contract life-cycle desktop integration (Office, legal

    platforms)

    Workflow/management (e.g., clause libraries, scoring,

    exception management)

    Contract repository and search

    Compliance management

    Performance management (including reporting and

    analytics)

    CONTRACT MANAGEMENT CAPABILITIES

    AIR FORCE STRATEGIC SOURCING MODEL

    OpportunityAssessment

    Current

    StrategyReview

    Market

    ResearchSourcing

    StrategyDevelopmentRequirements

    DefinitionStrategyExecution PerformanceManagement

    Spend Analysis

    E-Procurement

    E-Sourcing

    Contract Management

    Supplier

    Management

    Supplier

    Management

    Demand Management/Planning

    SupplyMarket

    Analysis

    FunctionalComponentsprovided byTechnologyVendors

    Not Availablethrough TechnologyVendors

    KEY BENEFITS

    Provides visibility into the contract lifecycle beginning from contract development to close-out

    Potentially reduces process-related costs by creating efficiencies

    Supports compliance by storing templates, standard language, and contract clauses within libraries

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    Executive Summary

    Introduction and Background

    Technology Marketplace

    o General Market and Technology Trends

    o Functionality and Capabilities

    o

    Vendor Landscape Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF

    Appendix

    Contents

    To provide the defined functionality, the Strategic Sourcing

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    p y, g gtechnology vendor market consists of four distinct segmentsvarying by capability depth and customer focus

    STRATEGICSOURCING FULLSUITE VENDORS

    Definition: Vendors whoprovide a full suite ofStrategic Sourcingfunctionality (at least 4out of the 5 functional

    components) withvarying levels ofcapabilities

    Identified Vendors: 9

    Examples:Ariba,Emptoris, GlobaleProcure

    LIMITED SUITE/POINTSOLUTION VENDORS

    Definition: Vendors whoprovide only targetedStrategic Sourcingfunctionality (at least 1out of the 5 functional

    components) withvarying levels ofcapabilities

    Identified Vendors: 57

    Examples:Zycus,Procurra

    ERP VENDORS

    Definition:EnterpriseResource Planning(ERP) vendors who canprovide at least basiccapabilities for most or

    all of the StrategicSourcing functionalcomponents

    Identified Vendors: 3

    Examples:SAP, Oracle,PeopleSoft

    FEDERALGOVERNMENT-SPECIFIC TOOL

    VENDORS

    Definition:Vendors whofocus solely on providingfunctionality tailored toFederal-specificcontracting processes

    with varying levels ofcapabilities

    Identified Vendors: 3

    Examples:Compusearch,Distributed Solutions

    STRATEGIC SOURCING TECHNOLOGY MARKET SEGMENTS

    Typically Provide Commercially-Focused Capabilities Provide Federally-Focused Capabilities

    Can Provide BothCommercially-Focused and

    Federally-Focused

    Capabilities

    Many Commercially-Focused Vendors are placing an emphasis on working with Federal clients and some are

    considering developing Federally-focused capabilities within their tools

    Strategic Sourcing Full Suite Vendors provide most or all

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    g g pfunctional components; however, their primary focus is on thecommercial sector

    CHARACTERISTICS AND TRENDS

    Most Strategic Sourcing Full Suite Vendors tend to be larger in size

    and have a significant amount of mostly commercial experience

    Suites typically consist of a set of integrated functional

    components/modules with a common data set shared throughout;

    however, all vendors surveyed can provide these

    components/modules individually Some Strategic Sourcing Full Suite Vendors such as Ariba,

    Emptoris, and Global eProcure have Federal experience (often

    limited in scope)

    However, the Strategic Sourcing Full Suite Vendors are placing a

    heavy emphasis on moving into the Federal space and are

    considering providing Federally-focused capabilities within their

    tools

    STRATEGIC SOURCING SUITE VENDORS

    Strategic Sourcing Full Suite Vendors can potentially provide a broad range of functionality to the

    AF in a single integrated package and many have market leading capabilities

    Page 38

    STRATEGICSOURCING FULLSUITE VENDORS

    Definition: Vendors whoprovide a full suite ofStrategic Sourcingfunctionality (at least 4out of the 5 functional

    components) withvarying levels ofcapabilities

    Identified Vendors: 9

    Examples:Ariba,Emptoris, GlobaleProcure

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    Limited Suite/Point Solutions Vendors can provide onlyspecific functional components

    CHARACTERISTICS AND TRENDS

    Most Limited Suite/Point Solutions Vendors tend to be smaller in

    size, potentially impacting their ability to maintain an installation

    timeline and provide overall maintenance upkeep

    While vendors mostly have commercial experience, some vendors

    such as Zycus have Federal experience

    Many vendors offer the strongest possible capabilities in their

    targeted solution areas

    LIMITED SUITE/POINT SOLUTIONS VENDORS

    Limited Suite/Point Solution Vendors can provide overall solution depth in targeted areas;

    however, they cannot support the end-to-end AF strategic sourcing model; the AF would require

    integration of multiple tools to cover its model

    Page 39

    LIMITED SUITE/POINTSOLUTION VENDORS

    Definition: Vendors whoprovide only targetedStrategic Sourcingfunctionality (at least 1out of the 5 functionalcomponents) withvarying levels ofcapabilities

    Identified Vendors: 57

    Examples: Zycus,Procurra

    ERP Vendors can provide a full set of Strategic Sourcing

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    components including some that are Federally tailored;however, the depth of their capabilities varies

    CHARACTERISTICS AND TRENDS

    Vendors can provide a suite of components that cover all or most

    aspects of Strategic Sourcing and can be integrated with other ERP

    modules

    ERP Vendors are large vendors with fairly significant market traction

    in the commercial and government marketplaces with their full ERP

    package

    Functional components are typically integrated with a common data

    set shared throughout; however, vendors can provide these

    components/modules individually

    Overall implementation costs are often significantly higher than

    Strategic Sourcing Full Suite Vendors

    SAP and Oracle can provide Federal versions of their commercially

    focused suites

    ERP VENDORS

    ERP Vendors bring both Commercial and Federal experience and have broad coverage; however,

    there are significant functional depth variations within their capabilities

    Page 40

    ERP VENDORS

    Definition: EnterpriseResource Planning(ERP) vendors who canprovide at least basiccapabilities for most or allof the Strategic Sourcingfunctional components

    Identified Vendors: 3

    Examples: SAP, Oracle,PeopleSoft

    Federal Government-Specific Tool Vendors can address the

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    unique Federal contracting process; however, currently arelimited in the full range of capabilities

    CHARACTERISTICS AND TRENDS

    Vendors provide tools that address the uniqueness of Federal

    contracting including processes, regulations (FAR, DFARS, etc.),

    and document structure (RFP documents, etc.)

    Vendors only support public sector organizations (Federal, State,

    and Local) and related organizations (Aerospace and Defense)

    Currently, Federally-focused solutions generally do not provide thefull level of capabilities that can be provided by commercially-

    focused vendors; how ever, vendor s are beginnin g to bui ld out

    their capabi l i t ies, specif ically within analyt ics and r eport ing

    Federal Government-Specific Tool Vendors often team with

    commercial tool vendors to close the gap on

    functionality/capabilities

    FEDERAL GOVERNMENT-SPECIFIC TOOL VENDORS

    Federal Government-Specific Tool Vendors have tailored solutions for the Federal acquisition

    processes; however, they do not generally provide the full range of functional component

    capabilities available through commercially-focused vendors

    Page 41

    FEDERALGOVERNMENT-SPECIFIC TOOL

    VENDORS

    Definition: Vendors whofocus solely on providingfunctionality tailored toFederal-specificcontracting processeswith varying levels ofcapabilities

    Identified Vendors: 3

    Examples:Compusearch,Distributed Solutions

    Of h 12 S i S i F ll S i d ERP d l

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    Vendor Name Spend Analysis E-Procurement E-SourcingContract

    Management

    Supplier

    Management

    AECSoft X X X X

    Ariba X X X X X

    Emptoris X X X X

    Global eProcure X X X X X

    Oracle (ERP) X X X X X

    SAP (ERP) X X X X X

    Basware X X X X X

    BravoSolution X X X X

    Iasta X X X X

    Ketera X X X X X

    PeopleSoft (ERP)* X X X X X

    PerfectCommerce X X X X X

    NO

    IDENTIFIED

    FEDER

    ALEXPERIENCE

    IDENTIFIEDFEDERAL

    EXPERIENCE

    Page 42

    STRATEGIC SOURCING SUITE/ERP VENDOR LANDSCAPE

    BREADTH OF OFFERING

    Of the 12 Strategic Sourcing Full Suite and ERP vendors, only6 have identified Federal experience

    * PeopleSoft is owned by Oracle

    A high level comparative analysis of these vendors has been included in the Appendix

    Federal Government-Specific Vendors have primarily focusedC t t M t h th b ildi t

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    on Contract Management; however, they are building outbroader capabilities

    FEDERAL GOVERNMENT-SPECIFIC TOOL VENDORS LANDSCAPE

    BREADTH OF OFFERING

    A high level comparative analysis of these vendors has been included in the Appendix; in addition, a

    list of the 57 identified Limited Suite/Point Solution Vendors has been included in the Appendix

    Vendor NameSpend

    Analysis

    E-

    ProcurementE-Sourcing

    Contract

    Management

    Supplier

    Management

    CACI X

    Compusearch X

    Distributed

    SolutionsX

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    Executive Summary

    Introduction and Background

    Technology Marketplace

    Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF

    Appendix

    Contents

    In addition to vendors and capabilities, there are a number ofother major drivers that can affect the cost and time required

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    other major drivers that can affect the cost and time requiredfor the AF to implement Strategic Sourcing technology tools

    DRIVERS OF COST/TIMELINE DESCRIPTION

    Vendor(s) Selected/Functional

    Components (Tools) Implemented

    The type of vendor(s) selected and number and types of functional components that

    will be implemented

    Implementation Scale/ApproachThe scale (# of users, # of organizations, etc.) and roll-out approach (phased vs. non-

    phased, timing, etc.) for implementing tools in the AF environment

    Amount of Data/Content RequiredThe amount of internal (e.g., spend data, specification level, etc.) and external (e.g., #

    of suppliers, # of catalogs, # of catalog items, etc.) data and content required

    Customization vs. ConfigurationRequired

    The amount of customization (changes to code) versus configuration (changes tobusiness rules without changing code) needed to meet AF requirements

    Deployment/Hosting Model The deployment hosting model required by the AF

    License Model The license model used by the AF (lease vs. buy)

    Integration with Current Systems

    Required

    The number of touch points and complexity of integration required to connect to

    current AF systems

    Security The ability for tools to adhere to AF security requirements

    Training Required The amount of training required for users to utilize the tools

    Page 45

    COSTS/TIMELINE DRIVERS AND DESCRIPTION

    Within each driver there are a number of specific

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    Within each driver, there are a number of specificconsiderations for the AF that can drive cost and timeline

    DRIVER CONSIDERATIONS FOR THE AFVendor(s)Selected and

    Functional Components

    Implemented

    Type of vendor(s) selected: Strategic Sourcing Full Suite Vendor, ERP

    Vendor, Federal Government-specific Tool Vendor, and/or Limited

    Suite/Point Solution Vendors

    Number and types of functional components (spend analysis, etc.) that

    will be implemented (Note: some functional components such as E-

    Sourcing are more standalone and do not require integration)

    ImplementationScale/Approach

    Number of end users who will be using the tool

    Number of organizations (offices, MAJCOMs, etc.) with unique

    processes/requirements that will be using the tool

    Phased rollout vs. Full rollout based on:

    oFunctionalityo # of end users

    oDepth of internal information/processes

    Amount of Data/Content

    Required

    Amount of internal information and content required to meet AF

    requirements and needs (e.g., spend data, etc.)

    Amount of external information and content required to meet AF

    requirements and needs (e.g., # of suppliers, # of catalogs, # of catalog

    items, etc.)

    Page 46

    CONSIDERATIONS THAT AFFECT COST/TIMELINE DRIVERS (PAGE 1 OF 3)

    Within each driver there are a number of specific

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    DRIVER CONSIDERATIONS FOR THE AF

    Customization vs.

    Configuration RequiredAmount of customization (changes to code) that is required to meet AF-

    specific requirements and processes

    Amount of configuration (changes to business rules, basic look and feel, etc.

    without changing code) that is required to meet AF-specific requirements and

    processes

    Amount of configuration that can be done by AF end users after sufficient

    training versus configuration that must be done by the vendor implementationteam

    Deployment/Hosting

    Model Deployment/hosting model used:

    oMulti-tenant Software as a Service (SaaS) or Cloudo Single tenant on demand (hosted by vendor or 3 rdparty partner)

    o License with 3rdparty hosting

    o Hosted behind the AF firewall

    License Model

    Options available foro Lease licenses with maintenance updates only

    o Lease licenses with both maintenance and upgrades included

    o Lease licenses with additional value-added content included

    oBuy licenses (perpetual) with options to purchase maintenance and upgrades

    Page 47

    CONSIDERATIONS THAT AFFECT COST/TIMELINE DRIVERS (PAGE 2 OF 3)

    Within each driver, there are a number of specificconsiderations for the AF that can drive cost and timeline (cont)

    Within each driver there are a number of specific

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    DRIVER CONSIDERATIONS FOR THE AFIntegration with Current Systems

    Required Previous vendor experience with integration to Federal, DoD, and/or

    AF-specific systems

    Number of touch points required with existing AF systems such as

    SPS, AFWay, ConWrite, data repositories, etc.

    Availability of pre-built interfaces from vendors with SPS, Federal

    systems, ERP systems, etc. that can be leveraged during an

    implementation

    Availability of integration methods/technologies such as XML, web

    services, etc. from vendors that can be used for integration and data

    transfer

    Security Ability of the vendors to meet AF security requirementsoDo the vendors have to go through AF-specific security certification

    processes?

    oDo the vendors have existing security certifications that meet AFrequirements?

    Training Required Amount of training required by AF staff to use a) basic capabilities

    resident in the tools once implementation has taken place and b)

    advanced and power user capabilities

    CONSIDERATIONS THAT AFFECT COST/TIMELINE DRIVERS (PAGE 3 OF 3)

    Within each driver, there are a number of specificconsiderations for the AF that can drive cost and timeline (cont)

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    Executive Summary

    Introduction and Background

    Technology Marketplace

    Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF Appendix

    Contents

    As next steps, the AF should focus on understanding its high-level needs and requirements and collecting additional

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    level needs and requirements and collecting additionalinformation prior to an acquisition decision

    HIGH-LEVEL NEXT STEPS

    1 Communicate and brief assessment internally to AF stakeholders

    2 Reach out to other DoD organizations that have implemented Strategic Sourcing

    technology tools to discuss lessons learned, implementation successes and

    challenges, and overall experience*

    3 Develop an understanding of high-level needs and requirements

    4 Develop and send out a Request For Information (RFI) to collect more detailedinformation from vendors around capabilities, costs, etc. aligned with the high-level

    needs and requirements

    5 Develop a business case to evaluate the effectiveness of Strategic Sourcing

    solutions based on an understanding of total costs and calculation of a Return on

    Investment (ROI)

    6 Decide whether to move forward with an acquisition of Strategic Sourcingtechnology tools

    Page 50

    * Reference slides 77-79 in the Appendix for examples of implementations within the DoD and Points of Contact

    information

    The AF should immediately understand its high level needsand requirements to drive the rest of the Strategic Sourcing

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    and requirements to drive the rest of the Strategic Sourcingtechnology assessment

    UNDERSTAND HIGH-LEVEL NEEDS AND REQUIREMENTS

    The AF should move forward with understanding its needs and requirements at a

    high level, including:

    oFunctionality/capabilities: Prioritized list of functionality and high level capabilities

    based on needs and funding availability

    oProcesses: High level AF acquisition and sourcing processes

    oScale: The organizations and # of users that may potentially use the sourcing tools

    oSecurity: Security requirements and certifications that may be required for the

    sourcing tools to fit into the AF environment

    oDeployment/Hosting Model: Potential deployment/hosting models that the AF

    would consider

    Page 51

    A Request For Information (RFI) will help the AF develop amore detailed understanding of the market required to move

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    g qtowards an acquisition decision

    This assessment only provides the AF with the foundational knowledge

    necessary to further engage with vendorsa deeper understanding of

    their tools, specific capabilities, and costs is required prior to a future

    acquisition

    A detailed RFI can be sent out by the AF to the vendor community prior

    to a formal acquisition of sourcing tools to understand the sourcing

    tools and capabilities in greater detail based on high level AFrequirements

    REQUEST FOR INFORMATION (RFI) OBJECTIVES

    Page 52

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    The RFI should address a number of key topics and questions

    TOPIC SUB-TOPICS/QUESTIONS

    Understand vendor capabilities in

    detail and relative to AF needs

    and requirements

    What functional components can the vendor provide based on AF

    needs/requirements?

    What capabilities and detailed sub-capabilities within each functional component

    can the vendor provide based on AF needs/requirements?

    What are the trends in the vendor marketplace? What capabilities is the vendor

    building out in the future that will help it meet AF needs/requirements?

    How does each vendor tool address specific AF business process scenarios?

    Understand DoD/Federal

    experience in detail

    What DoD/Federal agencies has the vendor implemented its Strategic Sourcing

    tools in? Which specific organizations/offices?

    Which functional components and capabilities have been implemented by the

    vendor within each DoD/Federal agency?

    What was the scale of each implementation (# of organizations/offices, # of users,

    # of integration points, etc.)?

    Which DoD/Federal systems were the tools integrated with during eachimplementation?

    What were the implementation challenges that were faced and overcome and

    lessons learned that could be applied to an AF implementation?

    SAMPLE RFI TOPICS (PAGE 1 OF 2)

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    The RFI should address a number of key topics and questions

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    TOPIC SUB-TOPICS/QUESTIONS

    Understand potential

    implementation timeline in detail

    Based on high level AF needs/requirements, what is the anticipated timeline for

    implementing tools within the AF environment?

    Understand integration

    capabilities with AF systems in

    detail

    Does the vendor have a detailed understanding of AF-specific systems?

    What level of customization vs. configuration may be required based on high-level

    AF needs/requirements?

    What integration tools/techniques/methods can the vendor leverage to limit thetime and costs associated with integration to AF systems?

    What deployment/hosting models can the vendor support?

    Understand costs in detail What licensing/pricing models does the vendor support?

    What are the Rough Order of Magnitude (ROM) costs for each functional

    component that can be provided based on high level AF needs/requirements?

    SAMPLE RFI TOPICS (PAGE 2 OF 2)

    Page 54

    Following an RFI, the AF business case will evaluate an

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    SAMPLE BUSINESS CASE TOPICS Highlight and prioritize AF needs, including which functionality is required and when,

    based on a high level understanding of requirements and processes and RFI responses

    (detailed understanding of the market, vendors, and capabilities)

    Examine and quantify trade-offs based on the different types of solutions (e.g., implement

    full suite all at once vs. implement individual functional components as needed, etc.) and

    various deployment/hosting modelsUnderstand potential savings/cost avoidance that can be achieved

    Outline potential total costs based on RFI responses and drivers of cost/timeline including

    software (e.g., tools, database, etc.), implementation, hosting, etc.

    Make a justification of needs by calculating an Return On Investment (ROI)

    Based on the business case, the AF should be able to decide on moving forward with

    an acquisition of Strategic Sourcing tools

    C t t

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    Executive Summary Introduction and Background

    Technology Marketplace

    Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF Appendix

    Contents

    The AF has a number of options to consider for the StrategicSourcing tools it wants to implement and how they ared l d

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    deployed

    Page 57

    OPTION AREA DESCRIPTION

    Vendor/Tool OptionsVendor and tool options available for the Air Force to

    address almost all steps of its Strategic Sourcing Model

    Deployment Model OptionsDeployment model options available for the Air Force to

    deploy Strategic Sourcing tools to its users

    License Model OptionsLicense model options available for the Air Force toacquire licenses of Strategic Sourcing tools for its users

    There are a number of other decisions for the Air Force to make regarding Strategic

    Sourcing tools based on its specific needs/requirementsthe following slides provide

    options available for the Air Force in several key areas

    OPTIONS FOR THE AIR FORCE TO CONSIDER

    The AF has to decide the level of coverage it wants beforel ti ifi St t i S i d d t l

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    selecting specific Strategic Sourcing vendors and tools

    Page 58

    Pros: Cover almost all aspects of the AF sourcing model and meet most ofthe AF needs; can acquire a full integrated suite upfront; greaternegotiating leverage with vendors

    Cons: Some functionality may not be used right away or at all

    Scenario 1: Cover AlmostAll Steps of the AF

    Sourcing Model

    Pros: Allows the AF to prioritize its needs and invest in those tools that aremost critical upfront, allowing for a phased integration of StrategicSourcing tools

    Cons: Additional needs identified at a future point must be met by eitherinvesting in the remaining components from a full suite vendor orintegrating with tools from other vendors; will continue to require mostly

    manual processes/existing tools to cover the remaining steps of the AFsourcing model

    Scenario 2: Cover One orSome Steps of the AF

    Sourcing Model Based onPrioritization

    The following slides lay out the vendor/tool options for Scenario 1

    SCENARIOS FOR VENDOR/TOOL OPTIONS

    While no single vendor can meet all of the AF needs, the AFhas many options to consider when choosing StrategicSourcing vendors to cover most of its sourcing model

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    Sourcing vendors to cover most of its sourcing model

    VENDOR/TOOL

    OPTION DESCRIPTION PROS CONS

    Full Suite from

    Strategic

    Sourcing Full

    Suite Vendor

    Choose all functional

    components from a

    Strategic Sourcing Full

    Suite Vendor

    Provides all functional components

    in a single integrated suite

    Many vendors have market leading

    capabilities

    May provide a fully integrated data

    model that can directly share and

    integrate data across functionalcomponents (dependent on specific

    vendors)

    Currently, functional components

    are primarily based on commercial

    procurement processes

    Overall vendor federal experience

    is limited (implementation

    experience with the full suite is

    almost non-existent)

    Full Suite from

    ERP Vendor

    Choose all functional

    components from an

    ERP Vendor

    ERP Vendors such as Oracle and

    SAP provide Federally-focused

    solutions and have experience

    implementing them within DoD

    (Oracle has implemented within the

    AF)

    Provides all functional components

    in a single integrated suite

    May provide a fully integrated data

    model that can shared across

    functional components (dependent

    on specific vendor)

    There are significant comparative

    functional depth variations within

    their capabilities and the individual

    modules

    Overall implementation costs are

    often significantly higher than

    Strategic Sourcing Full Suite

    Vendors

    SCENARIO 1 VENDOR/TOOL OPTIONS (PAGE 1 OF 2)

    Page 59

    While no single vendor can meet all of the AF needs, the AFhas many options to consider when choosing StrategicSourcing vendors to cover most of its sourcing model (cont)

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    Sourcing vendors to cover most of its sourcing model (cont)

    VENDOR/TOOLOPTION

    DESCRIPTION PROS CONS

    Suite from Federal

    Government-

    specific Tool

    Vendor Integrated

    With Additional

    Capabilities

    Choose all functional

    components from a Federal

    Government-specific Tool

    Vendor and supplement with

    additional capabilities available

    from commercially-focused

    vendors as necessary

    Vendors can provide Federally-

    tailored solutions and have

    experience implementing them

    within DoD

    Capability limitations in the

    Federal Government-Specific

    Tools can be supplemented bytools from commercially-focused

    vendors (e.g., Auctions, Spend

    Analysis, etc.)

    Requires integration between

    Federal Government-specific

    Tools and other

    commercially-focused tools

    May lack a common data

    model across components

    Lack of key enabling

    functionality in specific areas

    Integrated Suite of

    Individual

    Functional

    Components from

    Multiple Vendors

    Choose select functional

    components from Strategic

    Sourcing Full Suite Vendors,

    ERP Vendors, Federal

    Government-specific Vendors,

    and/or Limited Suite/PointSolution Vendor and integrate

    Allows the AF to choose best-in-

    class functional components from

    multiple vendors

    Requires integration between

    functional components

    Lacks a common data model

    across components

    Not one throat to choke inthe event of technology

    problems

    SCENARIO 1 VENDOR/TOOL OPTIONS (PAGE 2 OF 2)

    Page 60

    Furthermore, there are a number of advantages anddisadvantages for each tool deployment model option that theAF must consider

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    AF must consider

    DEPLOYMENTMODEL

    DESCRIPTION PROS CONS

    Multi-tenant Software

    as a Service (SaaS) or

    Cloud

    Model of deployment where the

    vendor leases a complete

    capability on a per-seat basis

    (not per server or another

    measure) for the tool to the AF

    for use as a service on demand

    with other customers

    No investment in

    technology infrastructure

    required from the AF

    Tool is maintained and

    upgraded as needed by

    the vendorvalued-added

    content also often included Tools are accessible

    anywhere within the AF

    Most prescribe to SAS-70

    security audit standards

    May not meet AF-specific

    security requirements

    Multi-customer technology

    stack - shared platform for

    tools and data across

    organizations

    Single tenant on

    demand (hosted by

    vendor or 3rdparty

    partner)

    Model of deployment where the

    AF purchases or leases licenses

    and the vendor (or partner)

    hosts a specific instance onbehalf of the AF

    No investment in

    technology infrastructure

    required from the AF

    The AF does not share the

    tool with other customers

    Most prescribe to SAS-70

    security requirements

    May not meet AF-specific

    security requirements

    Potential costs incurred forsoftware maintenance and

    upgrades

    Data resides on vendor

    infrastructure

    DEPLOYMENT/HOSTING MODEL OPTIONS (PAGE 1 OF 2)

    Page 61

    Furthermore, there are a number of advantages anddisadvantages for each tool deployment model that the AFmust consider (cont)

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    must consider (cont)

    DEPLOYMENTMODEL

    DESCRIPTION PROS CONS

    License with 3rdparty

    hosting

    Model of deployment where the

    AF purchases or leases

    licenses and a 3rdparty vendor

    hosts an instance on behalf of

    the AF

    No investment in

    technology infrastructure

    The AF does not share

    the tool with other

    customers

    Most prescribe to SAS-70

    security auditingstandards

    May not meet AF-specific

    security requirements

    Potential costs incurred for

    software maintenance and

    upgrades

    Data resides on 3rdparty

    hosting vendor infrastructure

    Value-added content is not

    provided by tool vendor

    Hosted behind the AF

    firewall

    Model of deployment where the

    AF purchases (common) or

    leases (uncommon, under this

    approach) licenses and hosts

    the tool in its own environment

    Meets AF security

    requirements

    AF has control over the

    tool and technology

    infrastructure Greater customization

    capability over other

    models

    AF is responsible for

    maintenance and upkeep of

    technology infrastructure

    (servers, etc.)

    Potential costs incurred forsoftware maintenance and

    upgrades

    Value-added content is not

    provided by tool vendor

    DEPLOYMENT/HOSTING MODEL OPTIONS (PAGE 2 OF 2)

    Page 62

    In addition, there are a number of License Model optionsavailable for the AF to consider

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    available for the AF to consider

    LICENSE MODEL OPTIONS

    Page 63

    LICENSE MODEL OPTION DESCRIPTION

    TYPICAL DEPLOYMENT

    MODEL*

    Buy Licenses (Perpetual)

    with options to purchase

    maintenance and upgrades

    AF purchases the right to use a set of tool

    licenses for an indefinite period of time

    and has the option to purchase maintenance

    and upgrades for a period of time

    Hosted behind the AF firewall

    Lease Licenses with

    maintenance updates only

    AF purchases the right to use a set of tool

    licenses for a limited period of time and

    only receives routine software maintenanceupdates

    Hosted behind the AF firewall or

    License with 3rdparty hosting

    Lease Licenses with both

    maintenance and upgrades

    included

    AF purchases the right to use a set of tool

    licenses for a limited period of time and

    has the right to upgrade to newer versions

    that are released during the lease period

    Multi-tenant Software as a Service

    (SaaS) or Cloud

    Lease Licenses with value

    added content

    AF purchases the right to use a set of tool

    licenses for a limited period of time, hasthe right to upgrade to newer versions that

    are released during the lease period, and

    has value added content (e.g., detailed

    supplier information such as diversity etc.)

    Multi-tenant Software as a Service

    (SaaS) or Cloud

    NOTE: The Deployment Model(s) shown is the model typically associated with each License Model; however, each License Model is

    not limited to the Deployment Model(s) indicated; not every vendor provides each of the license models listed above

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    The team used a 4 step process to conduct the StrategicSourcing technology research and analysis

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    IdentifyVendor

    Landscape

    ConductComparative

    Analysis

    Identify KeyTakeawaysand Next

    Steps

    Page 65

    g gy y

    STRATEGIC SOURCING TECHNOLOGY RESEARCH AND

    ANALYSIS METHODOLOGY

    Research and identify basic

    market trends

    Research and identify

    market segments

    Identify functional

    components and key

    capabilities available in the

    marketplace

    Setup and conduct vendor

    presentations and demos

    Identify landscape of

    Strategic Sourcing

    technology vendors

    Identify those

    vendors with Federal

    government

    experience

    Identify select vendors

    for detailed

    comparative analysis

    Identify criteria for

    detailed comparative

    analysis of select

    vendors

    Identify vendor

    strengths and

    weaknesses

    Compare vendors

    Summarize key takeaways

    for the AF

    Identify next steps and

    provide follow up guidance

    on an RFI and business

    case

    Conduct Market Research

    The team leveraged a number of information sources for itsresearch and analysis

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    y

    SOURCE DESCRIPTION

    Industry Analysts

    Subject Matter Experts (SMEs) with a deep

    understanding of the Strategic Sourcing technology

    market

    Vendor Websites and BrochuresWebsites, product brochures, and marketing materials

    available from vendors

    Vendor Presentations/DemosIn person or web conference-based presentations/demos

    for a subset of vendors

    Market Research ReportsResearch reports from Gartner, AMR, Forrester, IDC, and

    other research sites

    INFORMATION SOURCES

    Contents

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    Executive Summary

    Introduction and Background

    Methodology

    Technology Marketplace

    Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF

    Appendix

    o Methodology

    o Market Data and Information Providers

    o Limited Suite/Point Solution Vendors

    o Vendor Comparative Analysiso DoD Implementation Examples

    Market data and information providers can be segmented into5 primary areas of focus; however, many vendors provideresearch across multiple segments

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    Supply Market Research can also be found through trade publications, blogs and

    industry associations

    Industry-Focused Market

    Research

    US Market Research

    pertaining to a specificindustry including major

    players, key statistics, andindustry trends

    Forrester

    Gartner

    Yankee Group

    AMR

    Cross-IndustryMarket

    Research

    Market Research, facts

    and trends on a broaderscale possibly with aglobal perspective

    focusing on multiplerelated industries

    IBISWorld

    PIU

    Frost & Sullivan

    CompanyProfile and RiskAssessments

    Research on specificcompanies usually

    includes a profile of thecompany, financial

    statements, outlooks, andrisk assessments

    Duns & Bradstreet

    Thomson

    Hoovers

    I-Bank

    General Industry researchwith particular emphasison industry and companyeconomics and financials

    Goldman Sachs

    JP Morgan

    Scotia Bank

    MARKET DATA AND INFORMATION PROVIDER SEGMENTS

    Segment

    Definitio

    n

    Provider

    Exa

    mples

    Contents

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    Executive Summary

    Introduction and Background

    Methodology

    Technology Marketplace

    Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF

    Appendix

    o Methodology

    o Market Data and Information Providers

    o Limited Suite/Point Solution Vendors

    o

    Vendor Comparative Analysiso DoD Implementation Examples

    15 Limited Suite/Point Solution Vendors with some Federalexperience have been identified that are capable of providingat least one of the five functional components

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    Vendor Name Spend Analysis E-Procurement E-Sourcing ContractManagement

    SupplierManagement

    Aravo X

    Bellwether X

    CombineNet X X

    CVM Solutions X X

    D&B X X

    Endeca X

    ePlus X

    Experian/Equifax X

    Infor X X

    JD Edwards X

    Siemens

    SAS/DataFlux X

    VenDigital X X X

    Versata/Nextance X

    Zycus X X X

    Page 70

    LIMITED SUITE/POINT SOLUTION VENDOR LANDSCAPE

    WITH VERIFIED FEDERAL EXPERIENCE

    VERIFIEDFEDERALEXP

    ERIENCE

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    In addition, many other Limited Suite/Point Solution Vendorswithout Federal experience exist and are capable of providingat least one of the five functional components (cont.)

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    Vendor Name Spend Analysis E-Procurement E-Sourcing ContractManagement

    SupplierManagement

    Birchstreet X

    BIQ * X X

    Browz X

    CoExprise X X X

    Coupa Software X X

    eBreviate X X X

    EC Sourcing Group X X

    Elcom X X X

    Enporion X X

    Epiqtech X X X

    FullStep X X

    HedgeHog X X X

    IonWave X X X

    JVKelly X X X

    MetricStream X X

    Page 72

    LIMITED SUITE/POINT SOLUTION VENDOR LANDSCAPE -

    WITH NO VERIFIED FEDERAL EXPERIENCE (PAGE 2 OF 3)

    NO

    VERIFIEDFEDERALEXPERIENCE

    In addition, many other Limited Suite/Point Solution Vendorswithout Federal experience exist and are capable of providingat least one of the five functional components (cont.)

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    Vendor Name Spend Analysis E-Procurement E-Sourcing ContractManagement

    SupplierManagement

    Portum X X X

    Procurra Sourcing X X

    PurchasingNet X X X

    Scanmarket X X

    SciQuest X X X

    Software Solutions

    (SSI)X

    Symphony Spend

    Management

    Solutions

    X X X

    Synertrade X X X

    Quadrem X X

    Upside Software X

    Source One

    (WhyAbe)X X X

    Xcitec * X

    Page 73

    There are 100s of other Limited Suite/Point Solutions also available in the marketplace

    NO

    VERIFIEDFEDERAL

    EXPERIENCE

    LIMITED SUITE/POINT SOLUTION VENDOR LANDSCAPE -

    WITH NO VERIFIED FEDERAL EXPERIENCE (PAGE 3 OF 3)

    Contents

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    Executive Summary

    Introduction and Background

    Methodology

    Technology Marketplace

    Drivers of Cost and Timeline

    Next Steps/Follow-on Guidance

    Options Available for the AF

    Appendix

    o Methodology

    o Market Data and Information Providers

    o Limited Suite/Point Solution Vendors

    o

    Vendor Comparative Analysiso DoD Implementation Examples

    The team conducted separate vendor comparative analysesfor Strategic Sourcing Full Suite/ERP Vendors and FederalGovernment-Specific Tool Vendors

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    VENDORS FOR COMPARATIVE ANALYSES

    Strategic Sourcing Full Suite/ERP VendorsAll identified vendors selected (vendorscapable of providing at least 4 of the 5 functional components):

    oAriba