Strategic Positioning in Public Place - WordPress.com

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Transcript of Strategic Positioning in Public Place - WordPress.com

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CONDUCTING A DISTRICT DIAGNOSTIC

STRATEGIES TO IMPROVE YOUR DISTRICT

TODAY’S OUTLINE

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Presenter
Presentation Notes
Larisa – this is a mural called “The Surveyor” commissioned by Culpeper Renaissance, Inc. and located on their Main Street. It is George Washington, as a young man, who was responsible for surveying Culpeper County.
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DIAGNOSE CAPACITY ACTION

STRATEGIC POSITION

MARKET ANALYSIS

ADMINISTRATIVE MANAGEMENT REDEVELOPMENT RETAIL

SALESTENANT

MIX

Process

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DIAGNOSE CAPACITY ACTION

STRATEGIC POSITION

MARKET ANALYSIS

ADMINISTRATIVE MANAGEMENT REDEVELOPMENT RETAIL

SALESTENANT

MIX

Process

Define your Community’s

“DNA”, the Resources, Assets

and Shoppers’ Characteristics

that Make it Special.

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DIAGNOSE CAPACITY ACTION

STRATEGIC POSITION

MARKET ANALYSIS

ADMINISTRATIVE MANAGEMENT REDEVELOPMENT RETAIL

SALESTENANT

MIX

Process

Assess the Physical and

Business Environment.

Collect Demographic and

Market Data.

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DIAGNOSE CAPACITY ACTION

STRATEGIC POSITION

MARKET ANALYSIS

ADMINISTRATIVE MANAGEMENT REDEVELOPMENT RETAIL

SALESTENANT

MIX

Process

Identify the Organizations,

People, and Resources who can

execute.

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DIAGNOSE CAPACITY ACTION

STRATEGIC POSITION

MARKET ANALYSIS

ADMINISTRATIVE MANAGEMENT REDEVELOPMENT RETAIL

SALESTENANT

MIX

Process

Improve the Public Realm

Enhance privately owned properties

Build density

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DIAGNOSE CAPACITY ACTION

STRATEGIC POSITION

MARKET ANALYSIS

ADMINISTRATIVE MANAGEMENT REDEVELOPMENT RETAIL

SALESTENANT

MIX

Process

Drive Sustainability of Local Businesses

through Marketing and

Promotion Efforts

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DIAGNOSE CAPACITY ACTION

STRATEGIC POSITION

MARKET ANALYSIS

ADMINISTRATIVE MANAGEMENT REDEVELOPMENT RETAIL

SALESTENANT

MIX

Process

Improve the Mix of

Businesses through Business

Retention and

Attraction

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DIAGNOSE

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What assets exist in your community?

ANCHOR INSTITUTIONS

POPULAR EVENTS/ FESTIVALSPARKS + ATTRACTIONS

LOCAL HISTORY

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How can assets translate to strategic position?

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NEIGHBORHOOD-SERVING

DAYTIME-SERVING

VISITOR DESTINATION

ANCHOR INSTITUTIONS

POPULAR EVENTS/ FESTIVALS

PARKS + ATTRACTIONS

LOCAL HISTORY

Schools Hospitals Museums

Waterfront port Old industrial area Civic center

National parks Sports venues Breweries Theater

Art walks Summer concerts Marathons

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The identification of factors, conditions, and characteristics of a market.

What is market analysis? It’s more than you think it is…

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Quantitative Qualitative

market data demographics business environment

physical environment business environment administrative capacity +

regulatory/ zoning analysis

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What is market analysis?

• Microclimates• Business Mix

• District Classification

• Leadership• Funding/Resources• Partnerships• Zoning/ Regulatory

•Public realm•Private realm•Access

• Residential demand• Worker/ student demand• Visitor demand

Market Data & Demographic

Physical Environment

Business Environment

Administrative Capacity

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Identification of unique local assets and market opportunities

Engagement and coalition building supports long-term investment decisions

Data-driven narrative assures widespread support for the right goals

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Why is market analysis important?

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Your analysis of market data and demographics is only as accurate as your trade area.

SECONDARY TRADE AREA

DESTINATION TRADE AREA

PRIMARY TRADE AREA Convenience goods 40-60% of customers

Comparison goods 20-30% of customers

Popular anchor attraction Seasonal/ infrequent customers <20% of customers

Factors that impact the relative distance a customer would be willing to travel:

Size of retail offerings Location of district Natural barriers Mode share

Market Data + DemographicsGET YOUR TRADE AREA RIGHT!

Presenter
Presentation Notes
The C-ID is a destination. Many of the neighborhood’s customers visit from outside the area. Areas in Green: Top four zip codes of Uwajimaya customers Light blue: (Potential) additional source of customers due to proximity and strong north/south transit.
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Jackson Heights

Pop. 108,152

LynchburgPop. 76,504

Market Data + DemographicsGET YOUR TRADE AREA RIGHT!

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C-ID

98144

98122

98105

Secondary Trade Area

SEATTLE CHINATOWN –INTERNATIONAL DISTRICT

STUDY AREA SECONDARY TRADE AREA BASED ON TOP CUSTOMER ZIP CODES

Market Data + DemographicsGET YOUR TRADE AREA RIGHT!

Presenter
Presentation Notes
The C-ID is a destination. Many of the neighborhood’s customers visit from outside the area. Areas in Green: Top four zip codes of Uwajimaya customers Light blue: (Potential) additional source of customers due to proximity and strong north/south transit.
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Local resident spending is easy to calculate but there are other customers spending money in your district. Think: daytime workers, college students, and visitors.

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Students+ Workers

61%

Residents34%

Visitors5%

% OF POPULATION

MIDTOWN ATLANTA

GEORGIA TECHFOX THEATER

PIEDMONT PARK

Market Data + DemographicsDON’T FORGET THE NON-RESIDENTS

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How to assess the physical environment?

PRIVATE REALM

ACCESSIBILITY/ CONVENIENCE

PUBLIC REALM

Storefronts Building facades Signage

Streets Sidewalks Open Space

Parking/ Traffic Public transit Bike infrastructure

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Mermaid Ave

Stillwell Ave

W 37th

St

Neptune Ave 14,421 ADT

9,749 ADT

6,636 ADT

1,524 ADT

ADT: Average Daily TrafficSource: NY State DOT, Traffic Data Viewer, 2015

In walkable urban environments, automobile traffic may not be the main driver of demand for goods. and services.

MERMAID AVENUE, BROOKLYN NY

13,607ADT

Physical EnvironmentPEDESTRIAN COUNTS ARE AS VALUABLE AS TRAFFIC COUNTS

Presenter
Presentation Notes
Automobile traffic does not drive demand for goods and services in this walkable neighborhood corridor
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Pedestrian counts may be more useful in telling the story of how customers are getting to your district in urban mixed-use areas.

5PM

(Counts collected between Sun May 14 2017– Sun June 18) 2017

1412 Mermaid Ave(Stillwell Ave Station)

2816 Mermaid Ave(at W 28th St)

2PM

7AM460/hour

590/hour

290/hour

MERMAID AVENUE, BROOKLYN NY

5PM

Physical EnvironmentPEDESTRIAN COUNTS ARE AS VALUABLE AS TRAFFIC COUNTS

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- Anchors

MIDDLETOWN, NY ENGLEWOOD, NJ

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3ShopRite

BergenPAC

IHOP

Benzel Busch

Blue Moon

Noches de Colombia

EnglewoodLibrary

Lexus

- Anchors

1. Entertainment + Dining2. Civic + Sports Hub3. Local + Ethnic

1. West-Side Ethnic2. Entertainment + Dining3. Convenience Goods

Business EnvironmentRETAIL MICROCLIMATES + RETAIL ANCHORS

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CAPACITY

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Are there others leading revitalization of your district?

CITY

CHAMBER OF COMMERCE

MERCHANTS ASSOC/ BIDs

BUSINESS OWNERS

PROPERTY OWNERS DEVELOPERS BROKERS

RESIDENTS/ COMMUNITY

GROUPS

STATE

Administrative CapacityLEADERSHIP

What are the resources and funding of each of these groups?

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CITY

NON-PROFIT

PHILANTHROPIC

STATE

FEDERAL

Administrative CapacityRESEOURCES

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PARKING/ACCESS ENTITLEMENTS

Zoning/Regulations

SIGNAGE REGULATIONS

Presenter
Presentation Notes
City of Mount Vernon has a 5.0 minimum parking requirement for every 1,000SF of retail and 10.0 parking requirement for restaurants This is high compared to other similar urban downtowns such as New Rochelle (2.5-6.7), Yonkers (2.8-6.7), Englewood (2.5-3.3), Providence RI (2.0 per 1,000). Strict city regulations on store signage and banners (1960s legislation) affects vibrancy of downtown Restrictions on size, color not business friendly – colors related to specific cultures banned Less vibrant compared to North Bergen
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ACTION

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Manage and maintain

Great bones, where are the people?

Starting from scratch

Places to shop, no reason to stay

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Starting from

Scratch

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Great bones,

where are the people

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Manage and

Maintain

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MERMAID AVE, NYC

If you’re starting from scratch…QUADRANT ONE (low density, challenging physical environment, few offerings)

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MERMAID AVE, NYC

AWNINGSPEDESTRIAN LIGTHING

BANNERS TREES BENCHES

TRANSPARENT STOREFRONTS

+NEW AWNINGSSTRIPED

SIDEWALKS AND LANES

Complete streets design, crime prevention through environmental design strategies

Key Actions + StrategiesQUADRANT ONE (low density, challenging physical environment, few offerings)

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MERMAID AVE, NYC

Key Actions + StrategiesQUADRANT ONE (low density, challenging physical environment, few offerings)

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MERMAID AVE, NYC

Key Actions + StrategiesQUADRANT ONE (low density, challenging physical environment, few offerings)

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MORGANTON, NORTH CAROLINA

If you’ve got “great bones” but where are the people?QUADRANT TWO (retail density, but a challenging physical environment)

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Create downtown outdoor attractionsRock Wall Ropes Course

Zip Line

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Activate court house square with ambient/ impulse entertainment

Splash pad

Carousel

Music/ Busking programs

Bar crawl/ Art Walks

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Ensure active ground floor retail uses at the core

46% of ground floor storefronts at the core retail intersection have passive uses that are not open past 6pm.

120ft(Sterling St)

120ft(Union St)

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Conduct like-district recruitment

Black Mountain

Blowing Rock

Charlotte

Asheville

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MYRTLE AVENUE, NYC

If have places to shop, but no reason to stay…QUADRANT THREE (high retail density, challenging physical environment)

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MYRTLE AVENUE, NYC

Reach out to targeted prospective tenants that meet preferences of new residents

Key Actions + StrategiesQUADRANT THREE

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MYRTLE AVENUE, NYC

Carry out events/ festivals celebrated by local immigrants

Key Actions + StrategiesQUADRANT THREE

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APEX, NORTH CAROLINA

If need to manage and maintain…QUADRANT FOUR (high retail density, attractive physical environment)

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TIME

RESOURCES

LEADERSHIP/ EXPERTISE

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Change does not often happen quickly, especially if major redevelopment investments are required

Identification of assets and the consistent application of human capital and financial resources over time

Leadership expertise and skills that are a good fit for the interventions required at any given time.

What Does It Take To Move From Quadrant to Quadrant?

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Use the findings from the diagnostic and capacity building phase to advocate for change, communicate priority goals/ district vision, and facilitate grant/ funding requests.

How Do You Get Actions Implemented?

Presenter
Presentation Notes
With a 24 percent vacancy rate along Bay Street's deteriorated commercial strip, the city is stepping in to help improve ailing businesses. This includes grant funding and expert technical assistance to refresh the storefronts of 15 small businesses with lighting, new signage and other improvements. The boost for business is thanks to the Commercial Corridor Challenge, an initiative put forth by the Local Initiatives Support Corporation (LISC) NYC, Citi Community Development and NYC Small Business Services. The program will be implemented in conjunction with the Staten Island Chamber of Commerce. The capacity-building technical assistance being coordinated by LISC at each site will ensure that proven market-informed solutions serve as the basis for strategically selected early actions—and take advantage of lessons learned in other communities.  On Staten Island, the Chamber will focus on a historic, walkable neighborhood in Stapleton with a handsome old town square at Tappen Park. Adjacent to the park is a nascent node of diverse local and ethnic restaurants that is increasing the number of people drawn from beyond the immediate neighborhood. Improvements to lighting and storefronts, along with some programming to promote the restaurants and businesses, are on the Chamber’s agenda.
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Product Lifecycle

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Investmentnecessary to prevent further decline

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THANK YOU!

[email protected]