Strategic Human Resource Management

Summary:• Katherine Montgomery is the human resource manager of

the hospital has been hearing rumors that the hospital might merge with the academic medical center

• Compared to the faith based hospital, the academic medical center is larger.

• It has greater number of beds i.e. 804 beds as to 658 beds

• It has higher revenue, more number of staffs and greater research grants.

• The medical center is state associated• most of the employees are either union members or have

civil service job protection.• Katherine’s hospital is private and is not for profit

organization• her workers have no labor union representation.

Summary:• most of the mergers fail due to lack of

communication and due to differences in corporate cultures.

• the greater the involvement of the human resources department in the merger planning, the greater the chances of success of the merger.

• some of the challenges which the two institutions may face before, during and after the merger

• the probable human resources tactics/ strategies to tackle those challenges

The challenges and probable strategies to tackle the problems:

Probable challenges• 1. Rumors, misinformation

and inadequate information

Probable strategies• Reducing the

communication gap• Holding regular meetings

with employees• Interactive sessions with the

employees

The challenges and probable strategies to tackle the problems:

Probable challenges

• Conflicting corporate cultures

Probable strategies

• Training sessions• Cross departmental training• Workshops• Briefings on organizational

culture

The challenges and probable strategies to tackle the problems:

Probable challenges

• existing state government civil services rule and union contracts

Probable strategies

• Hold meetings with union leaders

• Negotiate the wages and salaries

• Create new contracts

The challenges and probable strategies to tackle the problems:

Probable challenges• Neither organization is fully

aware of the skills, knowledge and abilities of the other’s management staff

Probable strategies• Small informal meetings• Training sessions• Maintenance of database

The challenges and probable strategies to tackle the problems:

Probable challenges• likely staff reconfiguration,

reassignments and lay off

Probable strategies• On the job trainings• Cross departmental

trainings• Outplacement assistance• Job searching skills trainings

The challenges and probable strategies to tackle the problems:

Probable challenges• Determination of which

human resources practices to retain

Probable strategies• Employee surveys online• Questionnaire surveys• Observation methods• 360 feedback

The challenges and probable strategies to tackle the problems:

Probable challenges• management of staff

morale and stress levels

Probable strategies• Paid vacations• Recreational events• Work life balance• Performance based rewards• Employee recognition

The challenges and probable strategies to tackle the problems:

Probable challenges• Turnover of valued

employees

Probable strategies• Training and development

activities• Funding of research• Good compensation and

other benefits• Ensuring a positive working

environment

The challenges and probable strategies to tackle the problems:

Probable challenges• Unclear job assignments

and reporting relationships

Probable strategies• Orientation programs• One to one interactive

sessions• Revaluate job

responsibilities

The challenges and probable strategies to tackle the problems:

Probable challenges• Lack of understandings of

new policies and procedures

Probable solutions• Orientation programs• Interactive training sessions• Overview of the

organizational policies • Providing booklets to

employees

The challenges and probable strategies to tackle the problems:

Probable challenges• overall strategy to market

the department’s role and potential value to the CEO

Probable strategies• Develops high quality

workforce• Creates value for

organization• Cost effective utilization of

labor• Helps to plan and assess

environmental uncertainty• Adapts organization to

external factors