Stop Selling + Start Serving
Transcript of Stop Selling + Start Serving
Stop Selling +
Start ServingA Radical Approach To Growing Your Business
with George Weyrauch II
How Many Here Believe That You Are Pretty Good At What
You Do?
How Many Of You LOVE Selling Your Services and/or
Products?
REJECTION!
If you really take a look at your day, you are selling all the
time...your ideas, your products all for the betterment
of a client!...Your spouse, kids, friends.
• Change Of Attitude from Selling to Serving
• Refocus from thinking less about you, to sharing the GOD given talents you have and thinking more about others...and getting paid
• How To Be a Rainmaker - Tactics
Focus Today
Attitude Adjustment
• Nobody likes negative people - Smile, Be Positive, Be the Light in someones day
• Moody people don’t draw a lot of friends or customers
• Be a solution, not a commodity or vendor
• Be That Person people call for help - servants heart
Attitude Adjustment
Brand You • Be confident in the GOD Given Gifts and
Talents you have
• Be Passionate Be Energetic - Your prospects will feed off of it
• Provide the Right Solution - You may NOT Be the Solution today - Be a Resource
• Be Real -Be Honest with who you are
Sell Yourself First• You Are The Product - Why should I buy
from you?
• Do people listen to your opinions?
• Do people Trust you?
• Are you Knowledgeable about your industry?
• Do You have your customers best interest at Heart?
Most customers think all salespeople want is to SELL them something they don’t need or want to get their
money...
How Do We Separate Ourselves From This?
People Like To Buy, They Don’t Like To Be
Sold!
Your Prospects and Clients actually like
Salespeople - They want us to call + rely on us
to help them.
Refocus
The Appointment• Introduction and “brief” description of your
company
• Learning and understanding your prospect’s company - do your homework
• Seeing if there may be a good fit - May Not - Ask relevant questions
• Close the Sale or Schedule next step*
*Every Appointment Should Have A Close. It May be a Mini-Close - May Just Be A
Next Step.
It’s Not About You
• Ask Questions about your Customer’s needs - You are there to Help them
• Listen, Listen, Listen
• Provide Ideas, Potential Solutions - Even if it is not you
Whose Side Are You ON?
• Don’t try to overcome prospect Objections - Consider all options
• Be there for your prospect to review all options - Considerations
• If your prospect is talking with you that means you are on the Same Side Of The Table
Sometimes, Your Product or Service Is Not Going To Be The
Right Solution. This TimeThey Will Remember You
Because Of Your Honesty And Willingness To Help.
Be A RainmakerThat Serves
Rainmaking - Target?
• Who is your Audience - Industry, Company, Decision Maker
• Do your homework - Research your target audience
• Why should they buy from you?
• Why do I want to help them? How can I Serve them?
Rainmaking Tactics• Dialing and Smiling - Never Cold Call
• Organic Growth - Ask your client how you can help - Bring Ideas
• Referrals from clients
• Networking
• Social Media (LinkedIn, Blogging, POV)
• E-Mail Marketing
Rainmaking - The Hunt
• Set an appointment everyday to prospect
• Treat Yourself as a Client
• No excuses
Rainmaking Tools
• Keep a Database ACT (PC), FileMaker Pro (Mac)
• Laptop, iPad with Portfolio
• Business Cards w/cell + office, e-mail
• Your Voice - ASK
Recommended Reading
• The Sales Professionals Playbook - Nathan Jamail
• Sell Yourself First - Thomas Freese
• The Invisible Touch - Harry Beckwith
• How To Become A Rainmaker - Jeffrey Fox
• Little Red Book of Selling - Jeffrey Gitomer