Stop Revenue Leakage An Overview of The PAT System.

Stop Revenue Leakage

An Overview of The PAT System

Copyright 2002, The Board Room Inc.

2

Evolution

In 1991 the PAT System was developed by The Board Room in cooperation with Revenue Assurance Managers at a Bell Company.

During development other companies expressed interest. Their involvement helped to make PAT a universal tool that could be used at various organizations with differing networks.


3

Software1991 PAT Software started out as a DOS program.

1995 PAT was rewritten to use a Borland database product operating in a Windows environment with 16 bit technology

1998 PAT was modified to utilize 32 Bit technology

2002 PAT is now finishing a major rewrite that utilizes Microsoft® technologies such as DCOM, MTS, & ASP.


4

HardwareThe PAT hardware line-up consist of three units •Pacts 128

•Mini-PAT

•System 12 Multi-Dialer


5

Hardware StandardsStandard features in the PAT hardware include:

•Power: 48volts (Special Power Available)

•Telephone Interface: Analog Lines*

•Firmware Upgrades: Automated through software and delivered over a telephone line.

•Monitoring: When necessary, calls can be actively monitored via phone.

*Third party converters are available for ISDN, Wireless, etc.


6

PACTS128

In 1991 the PACTS 128 was developed as the standard unit for medium to large volume switches. The PACTS 128 comes with 16 lines and is expandable up to 128 lines.


7

Mini-PAT

In 1995 The Mini-PAT was developed to provide a fixed feature alternative to the PACTS 128. The Mini-PAT comes with 12 originating lines and 1 terminating line. The Mini-PAT offers companies a low cost alternative for testing smaller volume switches with fewer rate centers.


8

Multi-Dialer

In 1996 the System 12 Multi-Dialer was developed to fill the specific need to simultaneously launch multiple calls. This unit comes with 128 lines and is capableof dialing 10 lines simultaneously. The optimum throughput of this unit is 3,200 calls per hour.

The Multi-Dialer is primarily used to initiate tests on new switches that are in the process of going online.


9

PAT for SQL

The latest software version of PAT is designed around Microsoft SQL Server. PAT features include:

•Redesigned User Interface•CLLI Office and Contact Information•Master Terminating Number List for Test Numbers•Test Scenarios•Script Building•Scheduling•AMA Compare•NPA Split Utility•Verification of LERG data


10

Administrator

The Administration program was designed for use by individuals who are authorized to modify information in the database. Using this program will allow the administrator to edit tables as well as create and launch tests.


11

Browser Access

The browser interface was designed for easy access and gives the user a simplified interface that allows them to launch tests, compare results and print findings. Any organization within the company who has access to the server can use this interface to generate calls from the switch to test:

• CIC Verification• Access Service Requests• Provisioning (assuring lines are

disconnected on schedule)


12

SQL SETUP The next few sides were taken from the SQL

version of the PAT software. These slides represent some of the setup screens.


13

This is where you list the details about your central

office

Setup CLLI


14

Terminating Number List

Occasionally numbers will change or be sold to customers. “Allowed Failures” ensures you stop calling a specific

number after several failures.

AF=Allowed Failures

Terminating Number List


15

Test Definitions

Test Definitions

Drop down menus help to define tests by NPA, Rate Center, State, LATA, CLLI, Zone,OCN,NXX,… so that test scripts can be automatically built by the system.


16

Testing Once you have setup your offices and defined

your tests it is time to start testing.


17

Tag LinesTag Lines

To test a switch Users simply point and click to tag the lines they want to test.


18

Tag Tests

Point and click to tag the tests you want to perform.

Once you “begin test” the software will automatically query the terminating number list in order to build test call scripts.

Scheduled tests are not built until the due date ensuring only current data is used.

Scenarios allow the user to save common test scenarios that may be repeated.

Tag Tests


19

Results Once the testing is complete it is time to

compare and review the results.


20

Import AMA

Import CDR

PAT can import many types of Call Detail Records including AMA. Simply select the file you wish to import. Files that have not been pre-filtered by originating number will be filtered during the compare process.


21

Batch Detail

Here you can view the compared results. These results include expected and actual tone results and show whether AMA or other types of CDRs are present.

Batch Detail


22

AMA Results

AMA Results

This screen breaks down the AMA in detail.


23

Final Report

Format your report and print.


24

Customers

PAT is currently deployed at various phone companies around the U.S. Those that have agreed to be listed are:

SBC Verizon Sprint Worldcom ATT Winstar


25

References

PAT is also used by the big five consulting companies as a way to produce immediate results in an engagement.


26

Implementation

Server Resides on a standard Windows Software Server running Microsoft SQL Server

User Resides on a Standard Windows PC.Software

Hardware Not Switch Dependant. Can operate on all switch types using analog lines.*

*Third party converters are available for ISDN, Wireless, etc.


27

Leakage

The average estimated revenue leakage at an operating company is 3-12 percent. With PAT this leakage can be significantly reduced.


28

Economical Solution

On average PAT will pay for itself within the first year.* These findings really add up as PAT continues to recover revenue year after year.

*Based on informal survey of customers


29

Contact Us

For more information on PAT please contact

Bob Miller630-378-3500

[email protected]

Stop Revenue Leakage An Overview of The PAT System.

Documents

Transcript of Stop Revenue Leakage An Overview of The PAT System.