Sterling Q&A Stat(With Sched)

39
YES NO N/A BG 1 O The system is existing when the res BG 2 O BG 3O System Enhancements BG 4 O BG 5 O BG 6 O BG 7 O BG 8 O BG 9 O BG 10 O BG 11 O BG 12 O BG 13 O IT BG 14 O BG 15 O BG 16 O BG 17 O BG 18 O BG 19 O BG 20 O BG 21 O BG 22 O BG 23 O BG 24 O BG 25 O BG 26 O BG 27 O BG 28 O

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Transcript of Sterling Q&A Stat(With Sched)

YES NO N/AOTHERS

BG 1 O The system is existing when the respondent joinedBG 2 OBG 3 O System EnhancementsBG 4 OBG 5 OBG 6 OBG 7 OBG 8 OBG 9 OBG 10 OBG 11 OBG 12 OBG 13 O ITBG 14 OBG 15 OBG 16 OBG 17 OBG 18 OBG 19 OBG 20 OBG 21 OBG 22 OBG 23 OBG 24 OBG 25 OBG 26 OBG 27 OBG 28 O

OTHERS

YES NO N/AOTHERS

CV 1 OCV 2 O Basic Info Comprehensive reports and automation neededCV 3 O Basic Info Comprehensive reports and automation neededCV 4 OCV 5 OCV 6 OCV 7 OCV 8 O NoneCV 9 OCV 10 OCV 11 OCV 12 O EmailCV 13 No AnswerCV 14 O EmailCV 15 OCV 16 OCV 17 OCV 18 OCV 19 OCV 20 OCV 21 OCV 22 OCV 23 OCV 24 OCV 25 OCV 26 OCV 27 OCV 28 O

OTHERS

Comprehensive reports and automation neededComprehensive reports and automation needed

YES NO N/AOTHERS

IB 1 OIB 2 O Quarterly processing of BSP reportsIB 3 O Quarterly processing of BSP reportsIB 4 OIB 5 OIB 6 OIB 7 OIB 8 OIB 9 OIB 10 OIB 11 OIB 12 O Email Phone callIB 13 OIB 14 O Email Phone callIB 15 OIB 16 OIB 17 OIB 18 OIB 19 OIB 20 OIB 21 OIB 22 OIB 23 O Updating of CTRIB 24 OIB 25 OIB 26 OIB 27 O SometimesIB 28 O Sometimes

OTHERS

YES NO N/AOTHERS

NM 1 O The system is existing when the respondent joinedNM 2 O Quarterly pBooking of transacrionsNM 3 O Incomplete info on the CIFNM 4 O The system is existing when the respondent joinedNM 5 ONM 6 O PassedNM 7 ONM 8 ONM 9 ONM 10 ONM 11 ONM 12 O PhoneNM 13 ONM 14 ONM 15 ONM 16 ONM 17 ONM 18 ONM 19 ONM 20 ONM 21 ONM 22 ONM 23 O Enhancement of the CIFNM 24 ONM 25 ONM 26 ONM 27 O SometimesNM 28 O Sometimes

OTHERS

YES NO N/AOTHERS

CS 1 OCS 2 OCS 3 OCS 4 OCS 5 OCS 6 OCS 7 OCS 8 OCS 9 OCS 10 OCS 11 OCS 12 OCS 13 OCS 14 OCS 15 OCS 16 OCS 17 OCS 18 OCS 19 OCS 20 OCS 21 OCS 22 OCS 23 OCS 24 OCS 25 OCS 26 OCS 27 OCS 28 O

OTHERS

YES NO N/AOTHERS

AV 1 OAV 2 OAV 3 OAV 4 OAV 5 OAV 6 OAV 7 OAV 8 OAV 9 OAV 10 OAV 11 OAV 12 O Email Phone CallAV 13 OAV 14 O Email Phone CallAV 15 OAV 16 OAV 17 OAV 18 OAV 19 OAV 20 OAV 21 OAV 22 OAV 23 O Update New Format prescribed by AMLAAV 24 OAV 25 OAV 26 OAV 27 O SometimesAV 28 O Sometimes

OTHERS

DataQ Count of YES Count of NO Count of N/A

1 1 52 5 13 64 65 1 56 1 5

7 2 48 1 59 610 611 612 4 1 1

13 1 414 3 315 1 516 3 317 618 1 5

19 620 621 622 623 2 424 4 225 4 226 4 227 1 528 2 4Total Result 27 24 116

YES NO N/A OTHERSNAME Q YES NO N/A a b c d eBG 28 OCV 28 OIB 28 O SometimesNM 28 O SometimesCS 28 OAV 28 O Sometimes

OTHERSf g

Question 1

YES REMARKS NO

6 1

Question 2

YES REMARKS NO

6 5

Question 3

YES REMARKS NO

6 6

Question 4

YES REMARKS NO

6

Question 5

YES REMARKS NO

6 1

Question 6

YES REMARKS NO

6 1 Passed

Question 7

YES REMARKS NO

6 2

No. Of Respondent

No. Of Respondent

Basic InformationQuarterly processing of BSP reportsBooking of transaction

No. Of Respondent

Basic InformationQuarterly processing of BSP reports

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

Question 8

YES REMARKS NO

6 1

Question 9

YES REMARKS NO

6

Question 10

YES REMARKS NO

6

Question 11

YES REMARKS NO

6

Question 12

YES REMARKS NO

6 4 1

Question 13

YES REMARKS NO

6 1

Question 14

YES REMARKS NO

6 3 3

Question 15

YES REMARKS NO

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

E-mailsPhone Calls

No. Of Respondent

No. Of Respondent

E-mailsPhone Calls

No. Of Respondent

6 1

Question 16

YES REMARKS NO

6 3

Question 17

YES REMARKS NO

6

Question 18

YES REMARKS NO

6 1

Question 19

YES REMARKS NO

6

Question 20

YES REMARKS NO

6

Question 21

YES REMARKS NO

6

Question 22

YES REMARKS NO

6

Question 23

YES REMARKS NO

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

6 2

Question 24

YES REMARKS NO

6 4

Question 25

YES REMARKS NO

6 4

Question 26

YES REMARKS NO

6 4

Question 27

YES REMARKS NO

6 1

Question 28

YES REMARKS NO

6 2

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

REMARKS N/A REMARKS

5

REMARKS N/A REMARKS

1

REMARKS N/A RECOMMENDATION

REMARKS N/A REMARKS

6

REMARKS N/A REMARKS

5

REMARKS N/A REMARKS

5

REMARKS N/A REMARKS

4

The system is existing when the respondent joined

System Enhancement and Automation; Incomplete info on CIF

The system is existing when the respondent joined

REMARKS N/A REMARKS

5

REMARKS N/A REMARKS

6

REMARKS N/A REMARKS

6

REMARKS N/A REMARKS

6

REMARKS N/A REMARKS

1

REMARKS N/A REMARKS

5 IT

REMARKS N/A REMARKS

REMARKS N/A REMARKS

5

REMARKS N/A REMARKS

3

REMARKS N/A REMARKS

6

REMARKS N/A REMARKS

5

REMARKS N/A REMARKS

6

REMARKS N/A REMARKS

6

REMARKS N/A REMARKS

6

REMARKS N/A REMARKS

6

REMARKS N/A REMARKS

4

REMARKS N/A REMARKS

2

REMARKS N/A REMARKS

2

REMARKS N/A REMARKS

2

REMARKS N/A REMARKS

5 Sometimes

REMARKS N/A REMARKS

4 Sometimes

Updating of CTREnhancement of CIFUpdate new format prescribed by AMLA

Yes No N/a

17% 0% 83% 17% 0% 83%

83% 0% 17% 83% 0% 17%

100% 0% 0% 100% 0% 0%

0% 0% 100% 0% 0% 100%

17% 0% 83% 17% 0% 83%

17% 0% 83% 17% 0% 83%

33% 0% 67% 33% 0% 67%

17% 0% 83% 17% 0% 83%

0% 0% 100% 0% 0% 100%

0% 0% 100% 0% 0% 100%

0% 0% 100% 0% 0% 100%

67% 17% 17% 67% 17% 17%

0% 17% 83% 0% 17% 83%

50% 50% 0% 50% 50% 0%

0% 17% 83% 0% 17% 83%

0% 50% 50% 0% 50% 50%

0% 0% 100% 0% 0% 100%

17% 0% 83% 17% 0% 83%

0% 0% 100% 0% 0% 100%

0% 0% 100% 0% 0% 100%

0% 0% 100% 0% 0% 100%

0% 0% 100% 0% 0% 100%

33% 0% 67% 33% 0% 67%

0% 67% 33% 0% 67% 33%

0% 67% 33% 0% 67% 33%

0% 67% 33% 0% 67% 33%

0% 17% 83% 0% 17% 83%

0% 33% 67% 0% 33% 67%

1 (17%) (0%) 5 (83%)

5 (83%) (0%) 1 (17%)

6 (100%) (0%) (0%)

(0%) (0%) 6 (100%)

1 (17%) (0%) 5 (83%)

1 (17%) (0%) 5 (83%)

2 (33%) (0%) 4 (67%)

1 (17%) (0%) 5 (83%)

(0%) (0%) 6 (100%)

(0%) (0%) 6 (100%)

(0%) (0%) 6 (100%)

4 (67%) 1 (17%) 1 (17%)

(0%) 1 (17%) 5 (83%)

3 (50%) 3 (50%) (0%)

(0%) 1 (17%) 5 (83%)

(0%) 3 (50%) 3 (50%)

(0%) (0%) 6 (100%)

1 (17%) (0%) 5 (83%)

(0%) (0%) 6 (100%)

(0%) (0%) 6 (100%)

(0%) (0%) 6 (100%)

(0%) (0%) 6 (100%)

2 (33%) (0%) 4 (67%)

(0%) 4 (67%) 2 (33%)

(0%) 4 (67%) 2 (33%)

(0%) 4 (67%) 2 (33%)

(0%) 1 (17%) 5 (83%)

(0%) 2 (33%) 4 (67%)

Question 1

YES (%) REMARKS NO (%)

6 1 (17%) (0%)

Question 2

YES (%) REMARKS NO (%)

6 5 (83%) (0%)

Question 3

YES (%) REMARKS NO (%)

6 6 (100%) (0%)

Question 4

YES (%) REMARKS NO (%)

6 (0%) (0%)

Question 5

YES (%) REMARKS NO (%)

6 1 (17%) (0%)

Question 6

YES (%) REMARKS NO (%)

6 1 (17%) Passed (0%)

Question 7

YES (%) REMARKS NO (%)

6 2 (33%) (0%)

No. Of Respondent

No. Of Respondent

Basic InformationQuarterly processing of BSP reportsBooking of transaction

No. Of Respondent

Basic InformationQuarterly processing of BSP reports

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

Question 8

YES (%) REMARKS NO (%)

6 1 (17%) (0%)

Question 9

YES (%) REMARKS NO (%)

6 (0%) (0%)

Question 10

YES (%) REMARKS NO (%)

6 (0%) (0%)

Question 11

YES (%) REMARKS NO (%)

6 (0%) (0%)

Question 12

YES (%) REMARKS NO (%)

6 4 (67%) 1 (17%)

Question 13

YES (%) REMARKS NO (%)

6 (0%) 1 (17%)

Question 14

YES (%) REMARKS NO (%)

6 3 (50%) 3 (50%)

Question 15

YES (%) REMARKS NO (%)

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

E-mailsPhone Calls

No. Of Respondent

No. Of Respondent

E-mailsPhone Calls

No. Of Respondent

6 (0%) 1 (17%)

Question 16

YES (%) REMARKS NO (%)

6 (0%) 3 (50%)

Question 17

YES (%) REMARKS NO (%)

6 (0%) (0%)

Question 18

YES (%) REMARKS NO (%)

6 1 (17%) (0%)

Question 19

YES (%) REMARKS NO (%)

6 (0%) (0%)

Question 20

YES (%) REMARKS NO (%)

6 (0%) (0%)

Question 21

YES (%) REMARKS NO (%)

6 (0%) (0%)

Question 22

YES (%) REMARKS NO (%)

6 (0%) (0%)

Question 23

YES (%) REMARKS NO (%)

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

6 2 (33%) (0%)

Question 24

YES (%) REMARKS NO (%)

6 (0%) 4 (67%)

Question 25

YES (%) REMARKS NO (%)

6 (0%) 4 (67%)

Question 26

YES (%) REMARKS NO (%)

6 (0%) 4 (67%)

Question 27

YES (%) REMARKS NO (%)

6 (0%) 1 (17%)

Question 28

YES (%) REMARKS NO (%)

6 (0%) 2 (33%)

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

No. Of Respondent

REMARKS N/A (%) REMARKS

5 (83%)

REMARKS N/A (%) REMARKS

1 (17%)

REMARKS N/A (%) REMARKS

(0%)

REMARKS N/A (%) REMARKS

6 (100%)

REMARKS N/A (%) REMARKS

5 (83%)

REMARKS N/A (%) REMARKS

5 (83%)

REMARKS N/A (%) REMARKS

4 (67%)

The system is existing when the respondent joined

System Enhancement and Automation; Incomplete info on CIF

The system is existing when the respondent joined

REMARKS N/A (%) REMARKS

5 (83%)

REMARKS N/A (%) REMARKS

6 (100%)

REMARKS N/A (%) REMARKS

6 (100%)

REMARKS N/A (%) REMARKS

6 (100%)

REMARKS N/A (%) REMARKS

1 (17%)

REMARKS N/A (%) REMARKS

5 (83%) IT

REMARKS N/A (%) REMARKS

(0%)

REMARKS N/A (%) REMARKS

5 (83%)

REMARKS N/A (%) REMARKS

3 (50%)

REMARKS N/A (%) REMARKS

6 (100%)

REMARKS N/A (%) REMARKS

5 (83%)

REMARKS N/A (%) REMARKS

6 (100%)

REMARKS N/A (%) REMARKS

6 (100%)

REMARKS N/A (%) REMARKS

6 (100%)

REMARKS N/A (%) REMARKS

6 (100%)

REMARKS N/A (%) REMARKS

4 (67%)

REMARKS N/A (%) REMARKS

2 (33%)

REMARKS N/A (%) REMARKS

2 (33%)

REMARKS N/A (%) REMARKS

2 (33%)

REMARKS N/A (%) REMARKS

5 (83%) Sometimes

REMARKS N/A (%) REMARKS

4 (67%) Sometimes

Updating of CTREnhancement of CIFUpdate new format prescribed by AMLA