“Bringing the broker and wider claims community together to discuss, debate and develop the future

of claims”

Sterling Claims Day 2014

Southern - 23rd OctoberNorthern - 04th November

Dear Colleague,

Following the success of our inaugural 2013 Claims Day, we are running two separate events in 2014, one at our offices in Kent and another covering our Birmingham and Manchester branches to be held at The Moat House Hotel, Acton Trussell, Staffordshire.

Southern Claims Day – 23 OctoberNorthern Claims Day – 04 November Our Claims Day will focus on the current issues of the moment in an engaging, insightful and practical way, and with a mixture of brokers and senior industry figures there will also be good networking opportunities. A number of high profile speakers have been secured who will provide expert opinions and useful information. With an emphasis on interactive panel debates, attendees will be able to tailor the conference to their own needs, gaining practical insights into key challenges. I hope you can attend and look forward to welcoming you to our Claims Day.

Garry SimmonsHead of Property & Liability Claims

Introduction

Southern Claims Day 23rd October 2014

50 Kings Hill Avenue, Kings Hill, Kent ME19 4JX

08.30 Registration/Breakfast

09:15 Chairman’s WelcomeGarry Simmons, Head of Property & Liability Claims - Sterling

09:20 Introduction & Interactive Questions

09:30 Sterling’s Claims TransformationGarry Simmons, Head of Property & Liability Claims - SterlingJamie Kemp, Technical Controller - SterlingSteve Godbold, Executive Claims Manager - Sterling

10:00 2013 Surge Response & Flood Re ClaimsMark Shepherd, Property Policy Advisor - ABI

10:30 Is there a skills shortage in adjusting or is one on the horizon?Candy Holland, President – CILA

10:55 Panel Q&AChair: David Sweeney, Household & Commercial Director – SterlingMark Shepherd, Property Policy Advisor - ABIGarry Simmons, Head of Property & Liability Claims – Sterling Candy Holland, President – CILA

11.10 Refreshments

Property Liability

11:35 Disaster Restoration: Developments in TechnologyJeremy Sykes, Managing Director - Polygon

11:35 Enterprise & Regulatory Reform Act 2013Martyn Gabbitass, Technical Director - QuestGates

11:55 BI: Common MistakesDamian Glynn, Director, Head of Financial Risks – vrs Vericlaim

11:55 The Economics of Paying & DefendingSimon Burley, Camford Sutton Associates

12:15 The Pathology of the Perfect High Net Worth ClaimMark Pierce, Head of Major Loss and Private Clients – Davies

12:15 MOJ Reforms: 2014 Trends and What to Expect in 2015Tracy Head, Partner – Kennedys

12:50 Panel Q&AChair: Garry Simmons, Head of Property & Liability Claims - SterlingJeremy Sykes, Managing Director – PolygonDamian Glynn, Director, Head of Financial Risks – vrs VericlaimMark Pierce, Head of Major Loss and Private Clients – Davies

12:50 Panel Q&AChair: Gemma Brown, Liability Claims Coordinator – SterlingMartyn Gabbitass, Technical Director – QuestGatesSimon Burley, Camford Sutton Associates Tracy Head, Partner – Kennedys

13:05 Lunch

Property Liability

14:00 Where’s Weather Going & What Causes Extremes?Piers Corbyn, Managing Director - WeatherAction

14:00 Social Action, Responsibility and Heroism & Compensation ActTracy Head, Partner – Kennedys

14:45 Underinsurance: Professional Negligence UpdateCatherine May, Claims Solicitor - Sterling

14:30 Liability: Emerging RisksMichelle Penn, Parter – BLM David Kidman, Partner – BLM

15:10 Panel Q&AChair: Garry Simmons, Head of Property & Liability Claims - SterlingPiers Corbyn, Managing Director - WeatherAction Catherine May, Claims Solicitor - Sterling

15:10 Panel Q&AChair: Gemma Brown, Liability Claims Coordinator – SterlingTracy Head, Partner – Kennedys David Kidman, Partner – BLMMartyn Gabbitass, Technical Director – QuestGates

15:30 Insurance Fraud Enforcement DepartmentDominic Parkin, Detective Inspector - IFED

16:00 Chairman’s Summary & Close of ConferenceGarry Simmons, Head of Property & Liability Claims - Sterling

16:05 Depart / Networking

Click here to register for this Claims Day

Northern Claims Day 4th November 2014

The Moat House Hotel Acton Trussell, Staffordshire ST17 0RJ

08.30 Reception/Breakfast

09:30 Chairman’s WelcomeGarry Simmons, Head of Property & Liability Claims - Sterling

09:35 Introduction & Interactive Questions

09:45 Sterling’s Claims TransformationGarry Simmons, Head of Property & Liability Claims - SterlingJamie Kemp, Technical Controller - SterlingSteve Godbold, Executive Claims Manager - Sterling

10:15 Is there a skills shortage in adjusting or is one on the horizon?Mike Jones, President – CILA

10:40 Panel Q&AChair: David Sweeney, Household & Commercial Director – SterlingGarry Simmons, Head of Property & Liability Claims – Sterling Mike Jones, President – CILA

11.00 Refreshments

Property Liability

11:30 Disaster Restoration: Developments in TechnologyJeremy Sykes, Managing Director - Polygon

11:30 Enterprise & Regulatory Reform Act 2013Martyn Gabbitass, Technical Director - QuestGates

11:50 BI: Common MistakesDamian Glynn, Director, Head of Financial Risks – vrs Vericlaim

11:50 The Economics of Paying & DefendingSimon Burley, Camford Sutton Associates

12:10 The Pathology of the Perfect High Net Worth ClaimMark Pierce, Head of Major Loss and Private Clients – Davies

12:10 MOJ Reforms: 2014 Trends and What to Expect in 2015Khalid Mahmood, Partner – Kennedys

12:45 Panel Q&AChair: Simon Hodgin, Divisional Manager Northern Regions – SterlingJeremy Sykes, Managing Director – PolygonDamian Glynn, Director, Head of Financial Risks – vrs VericlaimMark Pierce, Head of Major Loss and Private Clients – Davies

12:45 Panel Q&AChair: Garry Simmons, Head of Property & Liability Claims - SterlingMartyn Gabbitass, Technical Director – QuestGatesSimon Burley, Camford Sutton Associates Khalid Mahmood, Partner – Kennedys

13:00 Lunch

Property Liability

14:00 Where’s Weather Going & What Causes Extremes?Piers Corbyn, Managing Director - WeatherAction

14:00 Social Action, Responsibility and Heroism & Compensation ActKhalid Mahmood, Partner – Kennedys

14:45 Subsidence: The Forgotten Peril?Kevin Williams, National Operations Manager, Cunningham Lindsey

14:30 Liability: Emerging RisksMichelle Penn, Parter – BLM David Kidman, Partner – BLM

15:15 Panel Q&AChair: Garry Simmons, Head of Property & Liability Claims - SterlingPiers Corbyn, Managing Director - WeatherAction Kevin Williams, National Operations Manager, Cunningham Lindsey

15:15 Panel Q&AChair: David Sweeney, Household & Commercial Director – SterlingKhalid Mahmood, Partner – Kennedys Michelle Penn, Parter – BLM Martyn Gabbitass, Technical Director – QuestGates

15:40 Chairman’s Summary & Close of ConferenceGarry Simmons, Head of Property & Liability Claims - Sterling

15:45 Depart

Click here to register for this Claims Day