Stepping Up, Supporting and Believing 20 18 Annual Report · 2019-09-20 · Stepping Up, Supporting...
Transcript of Stepping Up, Supporting and Believing 20 18 Annual Report · 2019-09-20 · Stepping Up, Supporting...
AnnualReport
Non-Profit Caregivers Since 1950
Stepping Up, Supporting and Believing
20 18
3
2018 Annual Report
Mission Statement:
Visiting Nurse Home &
Hospice is a not-for-profit,
independent home
healthcare and hospice
agency providing optimal
health and quality of life
for individuals and
families in Rhode Island
and Southeastern
Massachusetts.
Evelyn Marano, member of the VNH&H Board of
Directors from 2013 until her death in 2018, has been
named posthumously as the recipient of the Mary A.
Dwyer award for outstanding service to Visiting Nurse
Home & Hospice. Her husband, Fred Marano, will
accept the award in her name.
Evelyn moved to Aquidneck Island from New Jersey
in 1990 as a result of Fred’s career move with Pfizer
Pharmaceuticals to its facility in Fall River. Prior to
the move, she had been Director of Admissions at
Fairleigh Dickinson University, but when relocating
to Portsmouth with her toddler son, she put her vast
energies into volunteer ser-
vice rather than employment.
There was also considerable
time to devote to her life-long
passion for horses and hunt-
er-jumper equitation.
Evelyn’s volunteer commitments followed her passions. She became involved on
every committee and the Board at St. Michael’s Country Day School, where Geoffrey
was a student. She was on the Board of Directors and chaired fundraisers for the ALS
Society of Rhode Island after her mother passed from ALS. She taught CCD classes at
St. Barnabas Catholic Church, which was her parish. Most importantly for us, she be-
came a Hospice volunteer and event attendee at Visiting Nurse, where she was tapped
for Board service. Evelyn was active on the Marketing and Development Committee,
where she helped conceive our fundraising events and where she provided invaluable
assistance in the rebranding project. Even in illness, Evelyn remained active in support
of the Marketing Committee and stayed in constant contact.
Evelyn died in 2018 after a courageous battle with cancer. She is survived by her
husband Fred and her son Dr. Geoffrey Marano, an orthopedic surgery resident in
Washington DC. She is deeply missed by Visiting Nurse Home & Hospice.
2018 The Mary A. Dwyer Award
Presented toEvelyn Marano
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2018 Annual Report
Dear Fellow Visiting Nurse Home & Hospice
Community members,
Last year I wrote about all the changes that were
taking place to move the agency forward and stay
ahead of the competition. Our staff did a heroic
job implementing new systems and smoothly
bringing ‘West’ into our family. In 2018, our search
began for a new CEO as Candy announced her
retirement, having given us a few more years
than she expected. So, how to replace such an
inspirational and forward-thinking leader? That
was the question the board faced. We hired an
outside search firm and gave them multitudes of
criteria. They met with staff who also gave them a
plethora of concerns. Luckily, we all agreed on the
type of person needed, and we then created an
internal search committee of both board members
and staff. We sent the firm back to the drawing board
once or twice, never wavering on our needs and expectations. They had made
grand promises from the beginning, and they delivered! We are thrilled to have hired
Jennifer Fairbank, RN, who started in mid-December. Jennifer’s expertise in
healthcare, nursing, eldercare, strategic planning, outreach and business development
made her the perfect choice. Jennifer’s warm and inviting personality fits the culture of
our agency, and we hope she will be with us for many years to come.
On behalf of the board, a huge thank you to all staff, volunteers, donors, stakeholders
and fellow board members for always stepping up, supporting us and believing in the
incredible work Visiting Nurse Home & Hospice does!
Sincerely,
Stacey D. Carter
President, Board of Directors
President, Board of Directors Message
On behalf of the board,
a huge thank you to all
staff, volunteers, donors,
stakeholders and fellow
board members.
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VisitingNurseHH.org 2018 Annual Report
Welcome to the Visiting Nurse Home & Hospice Annual Meeting.
If I were to coin a phrase to characterize 2018, it
would be “taking stock”. 2018 was an important
year, as it provided the opportunity to reflect
on all the initiatives that we had implemented
in the previous year and to prepare for a change
in leadership.
During those incredible few weeks when I was
able to spend time with outgoing CEO Candace
Sharkey, it became evident to me how passionate
she was about this organization. Now I understand
why. I am humbled and impressed with the team
here at Visiting Nurse Home & Hospice, not only
by their incredible work ethic, but by their passion
for perpetuating the mission, never losing sight of
each individual we have the privilege of caring for
each and every day. I feel so fortunate
to be a part of this organization that values our
staff, volunteers, and patients, strives to provide
the most exceptional care possible, and maintains
a keen focus on building the infrastructure we
need to grow and remain relevant.
As the only free standing not for profit home
healthcare and hospice agency in RI, our future
prosperity is dependent, in large part, on the support we receive from the growing
number of communities we serve. That support comes in many ways. It includes
financial support from grantors and foundations such as the vanBeuren Charitable
Foundation, RI Foundation, Champlin Foundation and others; civic support from
the many cities and towns where we have a presence; and individual contributions
from our wonderful group of donors. Volunteers in 2018 numbered in excess of 56
and provided a myriad of services throughout the Agency-Thank you!!
Chief Executive Officer’s Message
It is reassuring to know
we have a solid team
and an engaged
Board of Directors
to help chart the course.
Last and certainly not least, our Board of Directors represents a remarkable and diverse
group of professionals who provide stewardship as they continuously seek the support
from additional community members who want to contribute their time and abilities. I
want to thank all of you who are currently involved and ask those of you who are not
yet connected to our organization to please consider how you might further support
our mission.
I am confident 2019 will hold challenges but am equally confident that we will
experience successes on many levels. While we continue to make our way in the
Homecare and Hospice arena it is reassuring to know we have a solid team and
an engaged Board of Directors to help chart the course.
Thank you for an amazing welcome to Visiting Nurse Home & Hospice.
Jennifer W. Fairbank
CEO
Matthew Burns, Director of Human Resources, Jennifer Fairbank, CEO and Peter Quarry, Medical Supply Coordinator/Maintenance at recent fundraising event.
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VisitingNurseHH.org 2018 Annual Report
Finance
The components of the Finance
Department include billing and
collections, payroll processing, cash
receipts and disbursements, and
financial reporting. Various subcategories
of these areas extend to third party payer
contracting and general compliance
with governmental programs such as
Medicare and Medicaid. As our operation
has become more data driven in recent
times, the Finance Department serves
as a constant internal point of contact for
specific requests for information relative
to the operations of our organization
AdministrationHuman Resources
In 2018, Visiting Nurse Home & Hospice had 295 active employees, and we continue to grow. Turnover remains between 8% and 10%, which is excellent for our industry. Thank you to all of our staff for your hard work, commitment, and invaluable contributions to this organization.
We continue to be privileged to have nursing student interns from Salve Regina University as well as Pharm D students from the University of Rhode Island and therapy assistant students from the Community College of Rhode Island and New England Institute of Technology.
The agency has a robust volunteer program that enlists the help of 17 office and 39 hospice volunteers.
Matt Burns, Director of Human Resources
Aaron Pugatch, Chief Financial Officer
Clinical Reimbursement
During this past year, the clinical reimbursement department has hired additional
staff and streamlined workflow processes in response to our increased workload
and extended operating hours that now include weekends and evenings.
By initiating a new biweekly reporting system, we are now able to identify the
current status of each record in a timely way so that we can clearly identify next steps,
maintain quality care, and expedite the time between admission and billing.
We will continue these efforts over the next year as we also work to reduce the
difference between our charge for service and the insurance company’s
approved payment.
Compliance
January 13, 2018 the Centers for Medicare
& Medicaid Services (CMS) implemented
new Conditions of Participation (CoPs).
These enhanced CoPs focused on:
• Safeguarding Patient Rights.
• Quality Assurance and Performance
Improvement (QAPI).
• Placing emphasis on Patient Care
and Outcomes.
• Interactions of skilled
professionals in meeting
patients’ needs.
The structure of the regulations has
changed. The following are now
separately established:
• Quality Assurance and Performance
Improvement (QAPI)
• Infection Prevention and Control
• Emergency Preparedness
Our Admission Patient Handbook was
expanded to assist both our patients and
clinicians with the tools they need to work
together toward improved outcomes.
Also, patient education enhancements
have been expanded for Infection Preven-
tion and Emergency Preparedness. Our
goal is to continue to look for opportu-
nities for improvement for our patients,
their caregivers and families.
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Visiting Nurse Home & Hospice staff embraced an enormous change related to the
expansion of our service area to include most all communities in Rhode Island. The
patient census in the new service area doubled in 2018. Additional staff were hired
and trained to meet the needs of our expanded service area. Visiting Nurse Home &
Hospice opened an office in Warwick to meet the needs of patients. The office is fully
staffed with a scheduler and clinical supervisors for the Adult Nursing and Rehab
Teams. The staff was provided with additional training to enhance their utilization of
Homecare Homebase, streamlining the documentation of care and improving patient
outcomes. Visiting Nurse Home & Hospice maintained our 4 STAR Quality rating in
2018 by focusing on key outcome measures and patient satisfaction target measures.
Visiting Nurse Home & Hospice nurses continue to meet the needs of our patients
with the use of specialty teams, including cardio pulmonary, wound, diabetes,
intravenous, and chronic disease management. Clinicians at Visiting Nurse Home &
Hospice were trained on neurocognitive disorders (delirium, dementia and depres-
sion) and their implications for patients in the home care setting as part of agency
cross-training on behavioral health. Staff has focused on transitions of care and
reduction in avoidable re-hospitalizations. The agency utilizes a Transitional Care
model, which includes nurses visiting our patients in the hospital and nursing
home, to ensure a successful return home.
Home Health Care
2018 Summary of Total visits
Skilled Nursing 47,938
Physical Therapy 36,502
Occupational Therapy 11,021
Speech Pathology 1,694
Medical Social Work 2,107
Home Health Aide 21,808
Nutritional Guidance 189
Total 121,259
Maternal & Child Health
In Maternal and Child Health, homecare
visits are provided by pediatric RNs to
preterm, sick, or injured children to
enhance their health and well-being as
they transition from the hospital to the
home environment. Visits are also provid-
ed to families with children, birth to age
18, following illness, injury or premature
birth. Lactation consultants are available
to all new mothers in need of assistance
as they manage breastfeeding a newborn.
SIDS prevention and car seat safety are
reviewed in detail. Community support
information including mom’s groups,
play groups and long term visiting pro-
grams are referred if needed. The PQ9
Depression Scale is accessible for all
parents struggling with signs of anxiety or
depression, and resources specializing in
postpartum depression are available for
referral as needed. Staff have been trained
in Neonatal Abstinence Syndrome, and
appropriate supports for the parent and
child are available. Through the Depart-
ment of Health, staff have recently attend-
ed a Cultural Sensitivity training updated
in safe sleep environments and safety in
the home.
Palliative Care
Palliative care is for patients with serious
advanced illness who are not on hospice,
but who need care in their home to man-
age pain or symptoms. Our palliative care
program focuses on providing relief for
the symptoms and pain related to illness.
We understand that it can be challenging
dealing with illness during the later years
and the associated symptoms.
Our palliative care program has been well
received as a point of difference with re-
ferral sources and our patients. The bridge
style program for palliative and hospice
patients includes our interdisciplinary
team that ‘bridges’ patients who are still
actively seeking treatment for life limiting
illnesses and symptom management. If
the patient declines in health or makes
a choice to no longer seek treatment, a
patient can easily transition from palliative
care to hospice, keeping the same nurse
and team in place. Keeping the same
interdisciplinary team is often comforting
to the patient and family who has already
built a trusting relationship.
Some of our dedicated nurses
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VisitingNurseHH.org 2018 Annual Report
Rehabilitation
The concept of Hospice is to allow the whole family to experience quality of life together.
The Department continues to grow
and now has a dedicated team of more
than 80 clinicians with a wide variety
of specialties. Including PT, OT, PT/OT
assistants, Speech, and Dietitians, the
Rehab Department focuses on balance,
home safety, functional mobility, and
most importantly fall prevention using
a multidisciplinary approach. The West
team has settled into the Warwick office
and have become an integral part of the
agency and the Rehab team. The new
group of therapists came with many
years of home care expertise as well
as individual specialties that have al-
lowed the agency to offer high quality
rehabilitation to almost the entire state
of Rhode Island.
At this time, the Rehab department
completes almost 50% of the visits for
the agency. The Rehab Team has initiated
a Pre-Operative home safety evaluation
program to help clients with total joints
prepare for surgery as well as to help ease
surgical anxiety. Specialties of the Rehab
department include: Orthopedics, Stroke
and Neuro, Vestibular, Lymphedema,
LSVT “Big and Loud” for Parkinson’s
Disease, Cardiopulmonary, Diabetes
Management, Aphasia, and Dysphagia.
The experienced Rehab staff plays an
integral part in keeping our clients safe
and at home
Many of the staff that represent the rehabilitation department in the East and West
Hospice
The hospice team at Visiting Nurse Home
and Hospice continues to grow in both
staff servicing our patients as well as the
areas we serve. We continue to expand
the patients we serve in assisted living
facilities, skilled nursing homes, and
hospitals. The role of our hospice program
is provide physical, social, spiritual, and
emotional support during the last stages
of illness, during the dying process and
during bereavement. Our mission is to
help a family maintain their comfort and
dignity as life nears its end. We put our
patients wishes first by honoring,
respecting and listening to every patient
and family we serve.
Our Medical Director Dr. Rocco and
team physician Dr. Hackett guide our
interdisciplinary team to focus on meeting
the needs of the patient and their family.
The team is comprised of our hospice
director and clinical supervisor, as well as
a nurse practitioner, nurse case manager,
social workers, chaplain, home health
aides, and volunteers.
Patients rate Visiting Nurse Home and
Hospice as a top quality agency over
other hospice agencies many of the
quality measures as illustrated on
Medicare.gov hospice compare as well
as through Strategic Healthcare Programs
metrics. Our hospice team works hard
to exceed patient standards by continuing
to provide staff education and training
on a regular basis.
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VisitingNurseHH.org 2018 Annual Report
Community HealthThe Community Clinic Team (CCT) consists of nurses, volunteers and
other professionals within our interdisciplinary team..
Visiting Nurse Home & Hospice offers regular Adult Wellness Clinics in 9 communi-
ties, totaling 263 clinics at 31 sites. The nurses performed over 1700 blood pressures
checks and 150 glucose/cholesterol screenings, documenting and following up on
over 75 abnormal readings.
We held 75 flu clinics and gave over 1800 shots. Nearly 100 of these flu shots were
administered to the most vulnerable individuals who are unable to leave
their homes.
We continue to participate in multiple Health Fairs with hands on educational
demonstrations.
Telehealth ProgramDaily telemonitoring with the Honeywell
HomMed monitors measures patient
vital signs and patient’s weight from the
patient at home and transmits them to
nurses at our Portsmouth central mon-
itoring station. The program provides
support to the patients and to the clini-
cians, which creates a sense of security as
Visiting Nurse Home & Hospice is able to
assess our telehealth patients on a daily
basis. The telehealth program is an essen-
tial piece of the care provided to the car-
diac and respiratory patients at the agency
for further review and monitoring. .
By implementing daily telemonitoring as
the standard of care for cardiac and
respiratory patients, Visiting Nurse Home
& Hospice offers advanced technology
and high quality monitoring of our pa-
tients’ conditions. As a result of their daily
review of patients’ telehealth data, slight
changes in medical conditions are ad-
dressed in a timely manner, which often
prevents the need for trips to the emer-
gency room or acute care hospitalizations.
Lifeline Personal Response System Visiting Nurse Home & Hospice partners
with Philips Lifeline Personal Response
System. Through this partnership we are
able to offer the most advanced
technology, that provides dependable fast
access to help when needed.
Community Health
Volunteer Appreciation LunchCommunity health volunteers
getting ready for patient screening
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VisitingNurseHH.org 2018 Annual Report
In 2018 the agency experienced a signifi-
cant amount of growth and change while
taking on territory as a statewide agency
rather than just Aquidneck Island and the
East Bay. With the addition of the new
territory, Visiting Nurse Home & Hospice
began to serve almost 1,000 patients per
month, an all time high. New growth
brought new team members to the busi-
ness development department, including
three Transitions of Care Specialist RNs
working with all of the major hospitals as
well as two liaisons in the East Bay area.
Becoming a strong partner to our referral
sources has been a major focus of our
business development efforts. Visiting
Nurse Home & Hospice Transition of
Care Specialists are involved in all aspects
of a patient’s discharge from a hospital or
skilled nursing facility. In addition, our
business development team has been
working closely with the Palliative and
Hospice team to reach out to families
early with critical conversations about
Business Development
plans of care when faced with critical
illnesses. The goal of these conversations
is to work closely with patients and their
families to help make the appropriate care
decisions and to develop a care plan that
is appropriate with the disease process.
By having these conversations early in the
planning, a patient can access Palliative
or Hospice services sooner, have a more
seamless transition of service, and get
the full benefit of Hospice when the
patient is ready.
This continues to be a strong focus of our
business development and transitions
of care effort moving into 2019, offering
Visiting Nurse Home & Hospice as a
resource for both patients, their families,
and referral sources in the community.
Our goal for 2019 is to continue to
maintain a strong presence in our prior
service area as we have for over 69 years
while expanding our brand of excellence
statewide to our expanded territory.
Chef from Stoneacre Brasserie at recent fundraiser
Transitions of Care Specialists case conferencing with VNH& H case managers
VNH & H Chocolate Brunch Celebrity Chefs
Communications
The agency’s public face is broadcast
throughout multiple platforms. We con-
sider our best and most effective tool for
communication outside of our “bubble”
to be our top notch field staff, who with
their badges, bags, and professionalism
are seen throughout the community and
maintain the high level of esteem the
Visiting Nurse Home & Hospice brand
has earned.
Fundraising
Charitable fundraising continues to be the
most important source for funding our
mission priorities: offering care to all in
our treatment areas, regardless of ability
to pay, and providing best practices (phar-
macist, dietitians, telemonitoring) even if
they are not covered by insurance.
Grants continue to be our primary
source of charitable funding. We are so
very grateful for support from the van
Beuren Charitable Foundation, Champlin
Foundation, the Prince Charitable Trust,
McBean Foundation, The Thomas A. Jr.
Family Foundation, and Rhode Island
Foundation. In 2018 we received $452,291
in grants under the capable stewardship
of grantwriter Karen Pucciarelli. We were
also recipients of a generous bequest from
the estate of Eleanor Silvia.
We had our most successful Annual Fund
campaign yet at the end of 2018, doubling
the amount raised from previous years.
The number of participants in the Annual
Fund also increased over previous years,
which was one of our goals.
We hosted fewer events in 2018 because
we pushed Chocolate Brunch into spring
of 2019 instead of November in 2018.
The Visiting Nurse/Edna Open Golf
tournament was a huge success in June,
surpassing other golf tournaments in
net proceeds for Hospice. O’Brien’s Pub
Salute to Summer and the Children’s
Christmas Party continue to be important
dates on the calendar for our community.
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2018 Annual Report
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VisitingNurseHH.org
$10,000+
Champlin Foundations
City of Newport
Estate of Eleanor Catherine Silvia
Alletta Morris McBean Charitable Trust
Thomas A. Rodgers Jr. Family Foundation
The Rhode Island Foundation
State of Rhode Island
Town of Middletown
van Beuren Charitable Foundation, Inc.
$5000 - $9999
Anonymous
The John Clarke Trust
NewportFed Charitable Foundation
Herbert E. and Daisy Stride Memorial Foundation
Town of Bristol
$2,500 - $4,999
BankNewport
Ida Ballou Littlefield Memorial Trust
Ocean State Charities Trust
Mr. and Mrs. David L. Reed
SI Financial Group Foundation
Town of Jamestown
United Way of Rhode Island
$1,000 - $2,499
Anonymous
Cameron & Mittleman LLP
Robert B. Cranston /Theophilus T. Pitman Fund
Ms. Elizabeth P. de Ramel
Mr. Leonard A. Grace
Mrs. Ruth L. Miller
The North Family Trust
O’Brien’s Pub
Mr. Christopher T. H. Pell
Thomas Roskelly, Roskelly Inc.
Urania C Sherburne Fund
Mr. Michael T. Sullivan
Thendara Foundation
Town of Warren
$500 - $999
Action for Boston Community Development Inc.
Broden Millworks, LLC
Mr. Randolph K. Byers, Jr.
Mr. and Ms. Scott D. Carter
Ms. Patricia D. Chase
Corrigan Financial, Inc.
Elmhurst Rehabilitation & Healthcare Center
Mr. Francis J. Furtado
Green Valley Golf Association
Mr. Maurice E. Halladay
Mr. Vernon A. Harvey
Mrs. Ann Kidd
Mr. and Mrs. Norman E. McCulloch, Jr.
The Honorable Juliette Clagett McLennan
Mobility Works
Mr. Brian Morrison
People’s Credit Union
Dr. and Mrs. Harold A. Sanders
The Schuster Group
Ms. Candace Sharkey
Mrs. Catherine Wilkinson
Ms. Christine M. Winslow
$250 - $499
A-1 Paving
Ms. Linda L. Boudewyns
Mr. Donald C. Christ
Ms. Beverly J. Clark
Fahey, Edelstein, and Schaper Familes
Mr. Wendell H. Fleming
Ms. Elizabeth Gibbs
Mrs. Janis R. Gordon
Mr. Brian Hannigan
Mrs. Mary Horgan and Family
Mr. James Jeffers
Ms. Mary M. Jennings
K & R Construction
Mr. and Mrs. Colin MacGillivray
Mr. Frederick Marano
Mr. and Mrs. Kevin M. McCarthy
Memorial Funeral Homes, Inc.
Ms. Patricia Putney
Mr. George C. Reuther
Ms. Adrienne Reynolds
Rhode Island Reds Heritage Society
Mr. and Mrs. Craig Richardson
Mr. and Mrs. Robert Salva
Shamrock Electric, Inc.
Toppa’s Food Service & Paper Supply
Mr. Andrew Tuchler
Mr. and Mrs. James Vanicek, Jr.
Mr. and Mrs. Hildeberto D. Ventura
Ms. Patricia Daly Verde
Viti Mercedes Benz and Volvo
Ms. Cynthia J. Warren
$100 - $249
John Andrade Insurance Agency, Inc.
Ms. Jane R. Arees
Atria Harbor Hill
Attain Technology
Mr. Reinhard Battcher III
Beacon Mutual Insurance Co.
Ms. Mary Behan
Ben’s Furniture Co.
Bioscrip Infusion Services
Mrs. Barbara A. Bohan
Mr. and Mrs. Jerry M. Brad-shaw
Mr. John F. Brady
Mr. Matthew Burns
Mr. Christopher Butler
Chris Electric, Ltd.
Ms. Bernadette Colborn
Mr. John T. Coletti
Mr. Michael R. Corcoran
Corcoran Peckham Hayes Leys & Olaynack, P.C.
Mr. Leo P. Cornelius
Mr. and Mrs. Daniel G. Corrigan
Mrs. Susan Coyne
Mr. Paul Croce
Mr. Alexander Curtis
Mr. James D. Daly
Ms. Susan Daly
Ms. Penny Damaskos
Mr. Walter A. Darcey
Mrs. Betty J. Davis
Mrs. Jennifer DeWolf and Family
Mrs. Mary M. Dick
Mr. Robert J. Doherty
The Duclos Family
Mrs. Susan E. Dugan
Mr. Walter A. Dunn Jr.
Ms. Kathryn A. Durgin
Mrs. Martha Easley
East Coast Landscaping & Construction Co., Inc.
Mrs. Marie E. Eckler
Ms. Joan Edenbach
Mr. Paul Espinosa
2018 Donors & Volunteers
We are an independent home healthcare
and hospice agency providing optimal
health and quality of life for
individuals and families.
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VisitingNurseHH.org 2018 Annual Report
$100 - $249 continued
Mrs. Anne Marie Fasy
Ms. Zoe Ferranti
Mr. and Mrs. William A. Ferreira
Fifth Ward Liquor
Ms. Kathleen Finn
Dr. and Mrs. Edwin G. Fischer
Ms. Gisela Fleig
Mr. and Mrs. John W. Flynn
Mr. Richard D. Frary
Friends of Glen Manor
Frosty Freez
Mr. and Mrs. Neil P. Galvin
Mr. and Mrs. James E. Garman
Mr. and Mrs. Peter and Melinda Gerard
Ms. Lynn Gierie
Gil’s Appliances
Ms. Barbara Glover
GM Refrigeration Co. Inc.
Mr. and Mrs. David S. Gordon
Ms. Nan Haffenreffer
Mr. and Mrs. Byron Hall
Ms. Sarah Hall
The Higgins Family
Home Healthsmith
Mr. Mark T. Hough
House of Scrimshaw
Mrs. Dolores Houston
Mrs. Jean Ingraham
Mr. and Mrs. Robert Iriye
Mr. and Mrs. Walter P. Jachna, Jr.
Mr. and Mrs. Warren Jagger
Ms. Therese T. Johnson
Mrs. Maryellen Kerwin-Mikula
Mr. William Kesson
Ms. Karen King
Mr. and Mrs. Alan W. Kirby
Mr. and Mrs. Jimmy Klau
Mrs. Eileen Kominsky
Ladies Ancient Order of Hibernians
Ms. Pamela W. Lam
Ms. Lois M. Lang
Mr. and Mrs. Reynold T. Larsen
$100 - $249 continued
Ms. Gladys B. Lavine
Mr. and Mrs. David J. Lawrence
Mr. and Mrs. Frank S. Levin
Ms. Deborah M. Lodge and Family
Mrs. Laura Lord
Mr. Archie T. Los
Mrs. Patricia Ludwig
Capt. and Mrs. Hugh F. Lynch, USN (Ret.)
Mr. John J. Lyons
Ms. Cynthia S. Madden
Mrs. Josephine Maguire
Mr. Paul K. Maraghy
Ms. Amy Martel
Ms. M. Kathleen Martin
Ms. Sarah Matarese
Mr. and Mrs. John K. Mc-Colloch
Ms. Maureen McEvoy
McGrath Clambakes, Inc.
Mr. and Mrs. Daniel McSweeney
Mrs. Dolores Medeiros
Mr. and Mrs. Robert P. Meikle
Middletown Self-Storage
Mr. and Mrs. David V. Miller
Miller, Scott, Holbrook & Jackson
Mr. William Molloy
Ms. Susan Moore
Mrs. Deborah Moriarty
Mr. and Mrs. Wayne D. Morris
Mr. and Mrs. Dennis S. Mullen
Mr. Arthur W. Murphy
Mrs. A. Geraldine Nagle
Mr. and Mrs. Franklyn B. Neville
Newport Grand Casino
Newport Hardware
Dr. and Mrs. Kevin D. O’Brien
Ms. Christine M. O’Donnell
O’Neill-Hayes Funeral Home, Inc.
Ms. Elizabeth Payton
Ms. Beverly Peirson
Mr. and Mrs. Norman Perrault, Jr.
Ms. Deanne L. Peterson
Ms. Elizabeth T. Peterson
$100 - $249 continued
Portsmouth Auto Sales & Repair
Quick Fab Inc.
Ms. Joanne Rafferty
Mr. Donald H. Ramsbottom
Mr. and Mrs. Peter W. Rector and Family
Mr. and Mrs. John T. Reid
Ms. Janet Robinson
Rocco’s Little Italy
Roger King Fine Arts
Mrs. JoAnn Rosemont
Dr. James and Barbara Ryan
Mrs. MaryAnn Salesi
Ms. Debbie Sansone
Mr. and Mrs. Alfred J. Santos, Jr.
Mr. and Mrs. Casper G. Schenck, Jr.
Mr. Howard L. Schlesinger
SHS Pest Control Corp.
Silva, Thomas, Martland & Offenberg, Ltd.
Ms. Sheila A. Sim
Mr. Pratibha Singh
Mr. and Mrs. Steven J. Skrzypiec
Mrs. Rita D. Slom
Ms. Julie S. Smith
Mr. Michael Smith
Mrs. Anita Soares
SRP Strategic Retirement Partners
Mr. and Mrs. David E. Steele
Ms. Barbara J. Stenning
Mr. and Mrs. Richard J. Sullivan
Ms. Cathryn Tavares
Taylor Box Company
Mr. Asheton C. Toland
Mr. James Tollefson
Tom’s Lawn & Garden Equipment, Inc.
Travelers CyberGrants Inc.
Cmdr. Audrain Marie Triplett, USN (Ret.)
Ms. Judith A. Tucker
Mr. Joseph Vieira
Ms. Nancy A. Waite
Mr. and Mrs. Finton Wallace II
Ms. Pauline C. Walsh
$100 - $249 continued
Ms. Deborah Weiland and Mr. Ronald Subourne
Ms. Anne E. Whitney
Mrs. Beth Wilcox
Ms. Laurie Wilkins
Ms. Elaine Wilreker
Ms. Rose Mary Woo
Mr. and Mrs. Thomas Wood, Jr.
Ms. Lisa M. Zowada
Under $100
Ms. Joan C. Abrams
Ms. Barbara Aguiar
Mr. and Mrs. Gerald L. Aguiar
Mr. and Mrs. Anthony Akey
Mr. Richard Allphin
Mr. and Mrs. Sal Ambrosino
Mrs. Alice J. Annunziata
Sister M. Therese Antone RSM
Ms. Ana Araujo
Mr. Stephen P. Archambault
Ms. Bette L. Arey
Ms. Brenda Azar
Mr. and Mrs. Leon E. Bailey
Ms. Debra C. Bair
Ms. Debby P. Baldwin
Mr. and Mrs. Benjamin Barboza
Ms. Anne M. Beaulieu
Mr. and Mrs. Richard W. Bedgio
Ms. Kimberly Howard Beretta
Mr. and Mrs. David B ettencourt
Mr. William Bettencourt
Mr. and Mrs. Mars J. Bishop
Mr. and Mrs. Frederick M. Bodington, Jr.
Ms. Jacqueline Booth
Mr. Warren S. Boothman
Ms. Andrea M. Borges
Mr. and Mrs. Alan Branco
Dr. Patrick J. Brannon and Mrs. Regina (Dolan) Brannon
Ms. Dorothy Briggs
Bristol Yacht Club
Ms. Carolyn A. Brown
Mr. and Mrs. Charles R. Brule
Mrs. Robyn Buck
$100 - $249 continued
Mr. and Mrs. David L. Bunnell
Mr. and Mrs. Howard F. Burdick
Dr. Roderick W. Butlin
Ms. Donna D. Byron
Mr. and Mrs. Jerry A. Cadile
Ms. Dolores A. Candelmo
Mrs. Louise J. Carr
Mr. Raymond H. Carr III
Mr. and Mrs. Raymond J. Carreiro, Jr.
Mrs. Nancy M. Carroll
Mrs. Lenora Celone
Mr. and Mrs. Leonard S. Chace III
Mr. and Mrs. Ronald W. Champion, Sr.
RADM David F. Chandler USN (Ret.)
Mr. and Mrs. Bradford S. Chase
Ms. Carolyn H. Chirnside
Mr. and Mrs. Andrew Christensen
Mr. J. Clement Cicilline
Mr. R. W. Ciferri III
Ms. Katie B. Cohen
Dr. and Mrs. Martin Cohen
Ms. Nicole Connell
Ms. Anita Conway
Mr. William W. Corcoran
Ms. Janet Costa
Mr. and Mrs. Richard A. Cote
Ms. Joan Coughlin
Mr. and Mrs. Thomas Coxon
Mrs. Mildred Cozzens
Ms. Patricia A. Crawford
Ms. Tonia Croce
Mr. and Mrs. Matthew D. Cunningham
Ms. Eulalia E. Curtis
Mr. and Mrs. Jeffrey T. Curtis
Mr. and Mrs. Salvador J. Custodio
Mr. Ray Da Fonseca and Ms. Susan Fauteux
Mr. Daniel R. Dacosta
Ms. Marie B. Daley
Ms. Patricia Davis
Ms. Carol DeCosta
Ms. Margaret J. Deery
Ms. Teri Degnan
$100 - $249 continued
Mr. and Mrs. Raymond S. DeLeo
Mrs. Catherine M. DeSantis
Mr. and Mrs. Denis Desjardins
Mr. and Mrs. Donald E. Desjardins
Ms. Claudette DeStefano
Mrs. Carole A. Devine
Ms. Patricia Dickerson
Mr. Leonard A. DiLorenzo and Ms. Annmarie Garceau
Ms. Nancy J. Doherty
Mr. and Mrs. David Doll
Mr. and Mrs. James C. Dollins
Ms. Beverly Dowty
Ms. Kathleen Duckworth
Mrs. Roberta D. Dugan
Mr. P. Hakan Durudogan, D.D.S.
Mr. Robert S. Edenbach
Ms. Eve Elliott Ellis
Ms. Mary D. Elshant
Ms. Debra A. Erickson-Owens
Mrs. Kathleen A. Erinakes
Ms. Elizabeth M. Fahey
Mr. and Mrs. Paul A. Fernandes
Mr. Steven Ferreira
Mr. James Ferrera
Ms. Kathleen Finefrock
Mr. Robert A. Finn
Mr. and Mrs. Joseph W. Flynn
Ms. Doria F. Forgue
Mr. and Mrs. Richard Fowler
Ms. Barbara J. Francis
Dr. and Mrs. Steven F. Freedman
Mr. and Mrs. H. Wells French
Ms. Heather C. Full
Ms. Cheryl C. Furze
Ms. Ann Galkowski
Mr. and Mrs. Lee O. Gardner
Mr. William Gaudet
Mr. Raymond H. Gillis
Mr. and Mrs. Joseph D. Giusto
Ms. Marie E. Gizzarelli
Mr. and Mrs. Daniel M. Glenning
Mr. and Mrs. Arnold Goldstein
Mrs. Linda Goodwin
$100 - $249 continued
Ms. Luanne Googins
The Gorton Family
Ms. Muriel Green and Ms. Laurette Payette
Mr. David N. Gregory
Mr. and Mrs. John J. Greichen
Ms. Missy Griffin
Mr. and Mrs. George L. Grunwald
Mr. Wayne Hall
Ms. Lillian Hargrove
Mr. and Mrs. Donald J. Hart
Mrs. Pauline Hart
Mr. Robert B. Hart
Mr. and Mrs. Robert J. Healey
Mr. and Mrs. David A. Herbst
Ms. Katharine Hernden
Ms. Joyce Hicks
Ms. Alice E. Hoskins
Ms. Sophie Howarth Lyford
Mr. and Mrs. Thomas Hyder
Mrs. Mary T. Jackson
Ms. Joan S. Janek
Ms. Victoria Johnson
Mr. and Mrs. Brian Jones
Ms. Regina Jones
Ms. Ellen B. Kahn
Ms. Paula A. Kandarian
Mr. and Mrs. John W. Kane
Mrs. Monica J. Kaufman
Mr. and Mrs. Patrick J. Keeley
Mr. and Mrs. Stephen J. Kelleher, Jr.
Ms. Mary M. Kelley
Ms. Joan Kenyon
Mr. Jeffrey C. Kielbasa
Mr. Hank Kniskern
Mr. James Kraeger, Ph.D.
Mr. Paul Kusinitz
Ms. Joanne Laos
Ms. Betty LaPointe
Mrs. Eleanor M. Larocque
Ms. Patricia Lawrence
Mr. and Mrs. William R. Lawry
Mr. and Mrs. Robert Leite
Ms. Barbara Levesque
Mrs. Carole F. Lewis
Mr. and Mrs. Carl Lisa, Sr.
Ms. Sandra Long
Ms. Carol M. Lynch
$100 - $249 continued
Dr. and Mrs. Donald B. MacDougall
Mr. John E. Mailloux
Mr. George M. Manyan
Mr. and Mrs. Robert C. Marvelle
Mrs. Lorraine V. McBride
Ms. Janet K. McCarthy
Mr. and Mrs. T. Paul McEnroe
Ms. Catherine C. McGill
Ms. Patricia A. McGill
Ms. Diane M. McGregor
Mr. and Mrs. Peter A. McKenna
Mr. and Mrs. Robert W. McKenna
Mr. and Mrs. Paul F. McMahon
Mrs. Maria J. Melo
Ms. Samia Menassa
Mr. and Mrs. Walter C. Mey, Jr.
Mr. and Mrs. Paul Miguel
Ms. Beth P. Milham
Ms. Sheila Millette
Montgomery County Commission on Aging
Ms. Nancy Moore
Mr. and Mrs. William S. Munger
Mrs. Theresa G. Murphy
Ms. Sharon Musco
Ms. Carolyn E. Myerow
Ms. Susan V. Nerone
Mr. Robert A. Neville
Ms. Patricia A. Nolin
Mr. and Mrs. Fred Nussbaum
Ms. Barbara M. O’Brien
Mr. and Mrs. Francis D. O’Brien
Ms. Jean M. O’Brien
Ms. Stephanie A. O’Hanley
Ms. Joyce E. Oliver
Mr. Stan Olson
Ms. Jane Ouellette
Mr. and Mrs. William J. Palm
Mrs. Monique Panaggio
Ms. Jeannine Paradis
Ms. Mary Ann Pedro
Ms. Roberta C. Peirson
Mr. and Mrs. Anthony Peixinho
Mr. Anthony C. Perry
23
2018 Annual Report
22
VisitingNurseHH.org
$100 - $249 continued
Mr. and Mrs. William M. Perry
Mr. and Mrs. Torre A. Peterson
Mr. and Mrs. Thomas J. Pickens
Mrs. Irene F. Plamondon
Ms. Judith Plante
Mr. and Mrs. Leo R. Plante
Ms. Ellen Pollan and Mr. Dart Westphal and Family
Mr. and Mrs. William Prichett
Ms. Jane E. Przybyla
Mr. Peter Quarry
Mr. and Mrs. Dennis R. Ratner
Mr. and Mrs. Randy A. Rauchle
Ms. Susan E. Reed
Mr. Arnold W. Regan
Ms. Kathy Rego
Ms. Susan E. Reise
Mr. and Mrs. Walter F. Richardson
Mr. and Mrs. George E. Rideout, Jr.
Ms. Mae L. Rideout
Mr. Gianfranco Rigamonti
Dr. Thomas Rocco
Ms. Erika Rocks
Mr. Joseph A. Rodericks
Ms. Sally Rogers
Ms. Deborah M. Ross
Ms. Joan M. Rossi
Mr. and Mrs. Lauro Rozul
Mrs. Barbara A. Ruscetta
Mr. and Mrs. Daniel J. Ryan
Mrs. Yvonne Salaun
Mr. and Mrs. Herbert J. Santerre
Ms. Nancy R. Scott
Mr. Michael Shea
Mr. Paul A. Silver
Mr. Richard J. Smith
Mr. and Mrs. Roy H. Smith
Ms. Kathryn S. Smyth
Ms. Norma E. Sojka
Ms. Maureen Sousa
Mr. and Mrs. Raymond J. Sousa
Ms. Delphina M. Souza
Mr. William F. Spencer
Mrs. Elinor St. Pierre
$100 - $249 continued
Mrs. Catherine B. Stahl
Ms. Roberta Stephens
Mr. and Mrs. John G. Steuterman, Jr.
Mr. Dennis H. Stoops
Mr. and Mrs. Louis P. Strebel, Jr.
Mr. and Mrs. Andrew Sullivan
Mr. Dennis P. Sullivan
Mr. and Mrs. Jack Sullivan
Mr. and Mrs. Lewis J. Suriani
Ms. Marjorie G. Swift
Mr. and Mrs. Walter G. Swistak
Mr. and Mrs. Dennis M. Taber
Ms. Sarah Tarducci
Mr. and Mrs. Antonio A. Teixeira
Ms. Doris Thibodeau
Ms. Lisa Thouren
Mr. and Mrs. Eugene F. Tortolani
Ms. Christine Trenholme
Ms. Mary Van Deusen
Mr. and Mrs. Victor M. Ventura
Ms. Lorraine N. Vermillion
Ms. Jeannine Viel
Ms. Susan Vogel
Ms. Debra M. Walker
Ms. Abigail Walsh
Mr. and Mrs. Ronald P. Welby
Mr. and Mrs. Thomas P. Welch
Ms. Ruth A. Wernquest
Ms. Arlene C. Weston
Ms. Catherine M. Whipple
Ms. Andrea L. Whitney
Ms. Laura N. Wilkinson
Mrs. Rita L. Wood
Ms. Marie Woollam
Ms. Bettyann Zaniboni
HOSPICE VOLUNTEERS
Blair Alexander
Ginny Allen
Emelie Baker
Kathy Banks
Gisela Brown
Barbara Carnes
Barbara Carton
Beverly Clark
Doris Delekta
Harriet Dwyer
JoAnne Emerson
Richard Erwin
Diane Evans
Natalie Ferreira
Lee Ferreira
Richard Flanigan
Marilyn Hambly
Mary Hammerstein
Virginia Heins
Bridget Kelly
David Killebrew
Marshall Lundberg
Josephine Lyga
Cynthia Madden
Elizabeth McNabb
Mary Medeiros
Steven Michael
Norman Moreau
John O’Brien
Kim Pachico
Paula Palumbo
Marjorie Perry
Ginny Prichett
Andrea Rounds
Pamela Sardinha
Karen Smith
Marilyn Stookey
Imelda Toomey
Helen Woodhouse
AGENCY VOLUNTEERS
Jacqueline Coleman
Sara DeChambeau
Beverly Dowty
Ruth Faria
Jack Geyer
Nancy Geyer
Marilyn Hambly
Mary Harrington
Virginia Heins
Mary Jenkins
Mary Pat Komm
Maryann Mastrorio
Joan Murphy
Paula Murray
Suzanne Newbauer
Barbara Passmore
Maureen Warner
Volunteers Board of Directors
Stacey D. Carter, President
Rebecca McSweeney, Vice President
Patricia Putney Treasurer
Allendre McGovern-Siembab, Secretary
Linda Bohmbach
Jennifer Fairbank, CEO*
Mark Hough
Jane McDurman
Leslie Reed
Harold Sanders, MD*
Barbara Weatherford
Christine Winslow
Gregory Fater, Director Emeritus*
Back row l to r: Mark Hough, Rebecca McSweeney, Patricia Putney, Stacey Carter, Barbara Weatherford, Front row, Jane Barry (retired), Christine Winslow, Jane McDurman, Allendre McGovern-Siembab, Leslie Reed.
2018 * not pictured
401-682-2100
Medicare and Medicaid Certified
1184 East Main Road Portsmouth, RI 02871
475 Kilvert Street Suite 115Warwick, RI 02886
VisitingNurseHH.org
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