This training manual is like no other: We delve into the psyche of the leasing professional. Why, you ask? Because it is your attitude that will determine your level of success. When I talk about attitude it’s more than thinking "I’m a positive person." it’s about the physical aspect of attitude too; how you are perceived, your look, your body attitude ™. This training manual goes far beyond the standard basics of leasing to embrace your skills and abilities to achieve maximum potential. The difference with "Stepping Stones to Your Leasing Success" is that we look at leasing apartments from all aspects; such as … what is your goal in property management? Are you disciplined? We assist to develop self confidence, persistence and passion and finally uncover fears that will sabotage your success. Once we can identify many of these road blocks we can move into the actual training and closing techniques that assist you in becoming the stellar leasing professional you want to become.

I have worked and continue to work in the trenches of property management and know and understand many of the challenges that are presented today. Property management continues to allow us opportunities to seek out new results and solutions in this ever changing industry. This manual is your stepping stone to that success. When used in the manner it is intended, your closing ratios will multiply again and again with each newly learned and applied technique.This Instructor lead, or self guided learning manual is perfect for the student housing professional, market-rate leasing professional, including all aspects of affordable and senior housing, lastly the condo management professional who is leasing condos in today’s housing environment.

2010 marks 30 years of property management for me. I have been blessed to have great teachers in my life, a path paved to success from Ted Amdur, Tom Custer, Ron Kiel and John Gray, these people have impacted my success and I am confident that this training manual will touch you in a way that leads to your great successful career in property management. For additional information on Donna Hickey and DLH Consulting Group, LLC. Access www.donnahickey.com , donna@donnahickey.com 708-807-9260.About Donna Hickey: 30 year veteran of property management, Donna holds a BA in Real Estate Management and a MBA in Business Administration from Canterbury University. CAM designation from National Apartment Association and a Illinois Real Estate License. She is a member of National Apartment Association, National Speakers Association, ASTD, and IFTDO

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