Stephen Walker Resume
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STEPHEN WALKER 6116 South Clark Drive, Tempe Arizona 85283 | 602-803-5211 | [email protected] PROFESSIONAL SUMMARY I am a detail oriented and dependable individual, with an uncompromising work ethic that I apply daily. Skilled in the alignment of team mindset and cohesion to achieve and maintain set goals and metrics. I am seeking a highly active work environment that will effectively further my skill-set and development. I am one who strives under pressure, and enjoys a fast paced work load that requires an active and creative mind. AREAS OF EXPERIENCE MS-DOS, Windows, Cisco iOS, OSX eHealth, CA Spectrum, NextDesk, Splunk, MARS, RSA, Qradar and Oracle Remedy Routing, Switching; WAN (EIGRP & BGP), LAN (HSRP) Knowledgeable in PC build, installation, troubleshooting, repair and maintenance Operation and repair of radio, satellite, and network communications Remote monitoring of network environments and the implementing of corrective measures to identify, isolate, and address network outages in a real-time environment. Successful teamwork in high-stress environments while ensuring a positive and fulfilling work environment. Customer facing services, including call center, helpdesk, and retail environments. EXPERIENCE Aug 2012 – Apr 2015 Insight Enterprises Network Operations Technician Daily team member and escalation points in a high-stress 24/7 multi-corporation NOC. Pro-active real-time management of WAN, LAN, Server and other network devices. Working with network carriers and local on-site clients to escalate issues to resolution. Achieving company goals and requirements by ensuring an efficient team and facilitating on-going training, and enrichment of technician skill-sets. May 2011 – May 2014 Arizona Army National Guard Signal Support Systems Specialist Repair, install, and maintain communications equipment including radio, satellite, and network. Follow specific instructions and conduct electronic and physical security. Work as a team with other specialists and superiors. Work with both military and civilian staff to install and troubleshoot various communication systems in a variety of conditions. Jan 2005 – May 2011 Walgreen's Pharmacy Senior Pharmacy Technician Managing and motivating a team to increase accuracy of filled prescriptions and ensure efficiency in delegated tasks. Managing inventory levels and daily ordering. Ensuring standards in quality of work, customer service, and health and safety. Training and educating colleagues in pharmacy performance. Compounding medications and ensuring accurate filling of prescriptions. EDUCATION AND CERTIFICATIONS 2011 - Secret Security Clearance Arizona Army National Guard - Phoenix, Arizona 2003 – Previous CPHT Certification Arizona Board of Pharmacy - Phoenix, Arizona 2009 – Associates in Applied Sciences Mesa Community College - Mesa, Arizona
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Transcript of Stephen Walker Resume
STEPHEN WALKER6116 South Clark Drive, Tempe Arizona 85283 | 602-803-5211 | [email protected]
PROFESSIONAL SUMMARY
I am a detail oriented and dependable individual, with an uncompromising work ethic that I apply daily. Skilled in the alignment of team mindset and cohesion to achieve and maintain set goals and metrics. I am seeking a highly active work environment that will effectively further my skill-set and development. I am one who strives under pressure, and enjoys a fast paced work load that requires an active and creative mind.
AREAS OF EXPERIENCE
MS-DOS, Windows, Cisco iOS, OSX
eHealth, CA Spectrum, NextDesk, Splunk, MARS, RSA, Qradar and Oracle
Remedy
Routing, Switching; WAN (EIGRP & BGP), LAN (HSRP)
Knowledgeable in PC build, installation, troubleshooting, repair and
maintenance
Operation and repair of radio, satellite, and network communications
Remote monitoring of network environments
and the implementing of corrective measures
to identify, isolate, and address network
outages in a real-time environment.
Successful teamwork in high-stress
environments while ensuring a positive and
fulfilling work environment.
Customer facing services, including call
center, helpdesk, and retail environments.
EXPERIENCE
Aug 2012 – Apr 2015 Insight EnterprisesNetwork Operations Technician
Daily team member and escalation points in a high-stress 24/7 multi-corporation NOC. Pro-active real-time
management of WAN, LAN, Server and other network devices. Working with network carriers and local on-site
clients to escalate issues to resolution. Achieving company goals and requirements by ensuring an efficient
team and facilitating on-going training, and enrichment of technician skill-sets.
May 2011 – May 2014 Arizona Army National Guard
Signal Support Systems Specialist Repair, install, and maintain communications equipment including radio, satellite, and network. Follow
specific instructions and conduct electronic and physical security. Work as a team with other specialists and
superiors. Work with both military and civilian staff to install and troubleshoot various communication systems
in a variety of conditions.
Jan 2005 – May 2011 Walgreen's PharmacySenior Pharmacy Technician
Managing and motivating a team to increase accuracy of filled prescriptions and ensure efficiency in
delegated tasks. Managing inventory levels and daily ordering. Ensuring standards in quality of work, customer
service, and health and safety. Training and educating colleagues in pharmacy performance. Compounding
medications and ensuring accurate filling of prescriptions.
EDUCATION AND CERTIFICATIONS
2011 - Secret Security ClearanceArizona Army National Guard - Phoenix, Arizona
2003 – Previous CPHT CertificationArizona Board of Pharmacy - Phoenix, Arizona
2009 – Associates in Applied SciencesMesa Community College - Mesa, Arizona
