Step Analysis and Swot

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    Introduction (1)Introduction (1)

    The Marketing EnvironmentThe Marketing Environment

    StrategyStrategy

    STEP/PESTSTEP/PEST

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    Introduction (2)Introduction (2)

    Value Chain > leading principleValue Chain > leading principle

    Management/ law / organisationalManagement/ law / organisational

    structuresstructures

    InternationalisationInternationalisation

    Marketing and sales (structure/functions)Marketing and sales (structure/functions) Marketing strategiesMarketing strategies

    Segmentation of marketsSegmentation of markets

    4 Ps4 Ps

    E-commerceE-commerce

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    Experiences in aExperiences in a

    companycompany

    Every company has its own valueEvery company has its own value

    chain and its own special way to reachchain and its own special way to reach

    its goals !its goals !

    > Maybe its time to update our missionstatement.

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    Strategy, the big pictureStrategy, the big picture

    Goals of the companyGoals of the company

    Mission/Mission

    statement !

    Company

    E.g. Philips: Lets make things betterLets make things better

    Strategic vision

    Who are we and whatdo we stand for?!

    In what market do weoperate? (M-definition)

    Whats the M-potential?

    StrategylevelStrategylevel

    Profit/non profit?Profit/non profit?Service/product?Service/product?What & How ?

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    Strategy levelStrategy level

    Corporate strategyCorporate strategy

    Take-overs, merges, acquisitionsTake-overs, merges, acquisitions

    SBU: Business strategySBU: Business strategy

    Productportfolio, new markets,Productportfolio, new markets,

    productsproducts

    PMC: Functional strategyPMC: Functional strategy Price, Place, Product, PromotionPrice, Place, Product, Promotion

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    Corporate strategy &Mission

    Corporate strategy: helps to controland coordinate the different areas of

    the organisation, finance, marketing,production, R&D, etc. to ensure thatthey are all working towards the sameobjectives.

    MissionMission Which product: what need is supplied for??Which product: what need is supplied for?? Which market??Which market?? Who are the buyers/ the consumers?Who are the buyers/ the consumers?

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    Mission StatementMission Statement

    Examples :Examples :

    Philips:Philips: Our mission is to improve theOur mission is to improve the

    quality of existance by introducingquality of existance by introducingusefull innovations at the rightusefull innovations at the right

    moment.moment.

    Lets make thingsLets make thingsbetterbetter

    "Organize the world's information and"Organize the world's information and

    make it universally accessible andmake it universally accessible and

    http://en.wikipedia.org/wiki/Google
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    Strategy, the big pictureStrategy, the big picture

    Marketing strategyMarketing strategy

    Mission/Mission

    statement

    Levels: Strategic, Tactical,operational

    Corporate strategy

    Planning proces

    Allocation of resources

    Portfolio of activities fororg.

    Organisations missionOrganisational objectives

    Competing in a productmarket

    Selecting markets andsegments

    Determining marketing mix

    Guides, directs, controls,coordinates

    Informs,operationalises

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    Overall picture

    Planning process:Monitoring and analysing

    Internal factors

    Events, drivers,

    new goals,changing business/ profits

    Strategy

    External factors

    SWOT

    Strategy

    Environmental analysis

    Strategic options,goals

    Operationalise

    Implementation

    Dynamic

    process

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    The marketingThe marketing

    environmentenvironmentMacroenvironment

    Company

    Microenvironment /

    Industry

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    Elements of the externalElements of the external

    environment (STEP orenvironment (STEP or

    PEST)PEST)

    TechnologicalSociocultural

    Political / legal

    FIRM

    Economic

    Environmental

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    The socioculturalThe sociocultural

    environmentenvironment Changing demographicsChanging demographics

    grey marketgrey marketsize of householdsize of household

    Change in lifestyleChange in lifestyle

    Change in societal attitudesChange in societal attitudes AttitudesAttitudes

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    Change in lifestyleChange in lifestyle

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    Change in societalChange in societal

    attitudesattitudes

    Environmental issues

    Personal ethics Health and safety

    Marketing Strategy

    Animal welfare

    Business ethics

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    Change in societalChange in societal

    attitudesattitudes

    Environmental issues

    Personal ethics Health and safety

    Marketing Strategy

    Animal welfare

    Business ethics

    roduct originsoduct content

    BriberyUnethical practices

    Farming methods

    IngredientsProduction

    Suppliers/ MarketsLabour prices

    Community service

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    TechnologicalTechnological

    environmentenvironment Materials, productsand components :- Packaging

    -Production processes:-- Distribution

    Marketing andcustomers:--

    Fast pace of technologicalchange

    High R & D costs and equallyhigh budgets to ensureadvancement.

    Increased regulation

    Internet: The emergence of theInternet made it possible forconsumers to compare prices ofproducts more easily than was

    previously possible.

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    TechnologicalTechnological

    environmentenvironment

    Br. Retailer: databasefor demografic (!) facts

    TNO: Whiter than white!Product + tester

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    The economic andThe economic and

    competitivecompetitive

    environmentenvironment

    Macroeconomic:Macroeconomic: Taxation, Intrest rates, Exchange rates,Taxation, Intrest rates, Exchange rates,

    International trading blocksInternational trading blocks

    MicroeconomicMicroeconomic Income distributionIncome distribution

    monopolymonopoly

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    Environmental analysisEnvironmental analysis

    Increased pollutionIncreased pollution

    Shortages of raw materials suchShortages of raw materials such

    as oil and coalas oil and coal Increased cost of energyIncreased cost of energy

    Government intervention inGovernment intervention in

    natural resource managementnatural resource management

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    Political /legalPolitical /legal

    environmentenvironment National and Local governmentsNational and Local governments

    European UnionEuropean Union

    The G-7? (economical-political)The G-7? (economical-political)

    Legal: official bodiesLegal: official bodies ASA: Advertising Standards AuthorityASA: Advertising Standards Authority

    OFT: Office of Fair Trading (UK)OFT: Office of Fair Trading (UK)

    Influenced by sociocultural factors:Pressure of public opinion, media, pressure groups

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    S W O TS W O T

    S t r e n g t h s

    W e a k n e s s e s

    I n t e r n a l A n a l y s i s

    O p p o r t u n i t i e s

    T h r e a t s

    E x t e r n a l A n a l y s i s

    E n v i r o n m e n t a l S c a n

    SWOT Matrix

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    SWOTSWOT

    S & W:S & W:

    present & pastpresent & past

    internally controlled factors (4Ps)internally controlled factors (4Ps)

    O & T:O & T:

    present & futurepresent & future

    outward-looking, strategic viewoutward-looking, strategic view

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    SWOT MatrixSWOT Matrix

    + Strengths Opportunities

    - Weaknesses Threats

    Internal External

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    FinallyFinally

    Looking at the externalLooking at the external

    environment:environment:

    Situation of the moment:Situation of the moment: many factorsmany factors

    great diversity of influencesgreat diversity of influences

    rapid changesrapid changes

    3.3. What influences a specificWhat influences a specific

    company?company?

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    LiteratureLiterature

    Week 1

    Lecture 2 Macro-Meso factorsReading Material:

    Kotler Principles of Marketing, Chapter 3 The Marketing Environment, page 87-117 Chapter 6 The Global Marketplace, Looking at the

    global marketing environment, page 213-222

    Lecture 3 Global Marketing

    Reading Material:Kotler Principles of Marketing,

    Chapter 6 The Global Market Place, Deciding on theglobal marketing programma, page 229-238