Step Analysis and Swot
Transcript of Step Analysis and Swot
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Introduction (1)Introduction (1)
The Marketing EnvironmentThe Marketing Environment
StrategyStrategy
STEP/PESTSTEP/PEST
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Introduction (2)Introduction (2)
Value Chain > leading principleValue Chain > leading principle
Management/ law / organisationalManagement/ law / organisational
structuresstructures
InternationalisationInternationalisation
Marketing and sales (structure/functions)Marketing and sales (structure/functions) Marketing strategiesMarketing strategies
Segmentation of marketsSegmentation of markets
4 Ps4 Ps
E-commerceE-commerce
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Experiences in aExperiences in a
companycompany
Every company has its own valueEvery company has its own value
chain and its own special way to reachchain and its own special way to reach
its goals !its goals !
> Maybe its time to update our missionstatement.
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Strategy, the big pictureStrategy, the big picture
Goals of the companyGoals of the company
Mission/Mission
statement !
Company
E.g. Philips: Lets make things betterLets make things better
Strategic vision
Who are we and whatdo we stand for?!
In what market do weoperate? (M-definition)
Whats the M-potential?
StrategylevelStrategylevel
Profit/non profit?Profit/non profit?Service/product?Service/product?What & How ?
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Strategy levelStrategy level
Corporate strategyCorporate strategy
Take-overs, merges, acquisitionsTake-overs, merges, acquisitions
SBU: Business strategySBU: Business strategy
Productportfolio, new markets,Productportfolio, new markets,
productsproducts
PMC: Functional strategyPMC: Functional strategy Price, Place, Product, PromotionPrice, Place, Product, Promotion
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Corporate strategy &Mission
Corporate strategy: helps to controland coordinate the different areas of
the organisation, finance, marketing,production, R&D, etc. to ensure thatthey are all working towards the sameobjectives.
MissionMission Which product: what need is supplied for??Which product: what need is supplied for?? Which market??Which market?? Who are the buyers/ the consumers?Who are the buyers/ the consumers?
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Mission StatementMission Statement
Examples :Examples :
Philips:Philips: Our mission is to improve theOur mission is to improve the
quality of existance by introducingquality of existance by introducingusefull innovations at the rightusefull innovations at the right
moment.moment.
Lets make thingsLets make thingsbetterbetter
"Organize the world's information and"Organize the world's information and
make it universally accessible andmake it universally accessible and
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Strategy, the big pictureStrategy, the big picture
Marketing strategyMarketing strategy
Mission/Mission
statement
Levels: Strategic, Tactical,operational
Corporate strategy
Planning proces
Allocation of resources
Portfolio of activities fororg.
Organisations missionOrganisational objectives
Competing in a productmarket
Selecting markets andsegments
Determining marketing mix
Guides, directs, controls,coordinates
Informs,operationalises
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Overall picture
Planning process:Monitoring and analysing
Internal factors
Events, drivers,
new goals,changing business/ profits
Strategy
External factors
SWOT
Strategy
Environmental analysis
Strategic options,goals
Operationalise
Implementation
Dynamic
process
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The marketingThe marketing
environmentenvironmentMacroenvironment
Company
Microenvironment /
Industry
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Elements of the externalElements of the external
environment (STEP orenvironment (STEP or
PEST)PEST)
TechnologicalSociocultural
Political / legal
FIRM
Economic
Environmental
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The socioculturalThe sociocultural
environmentenvironment Changing demographicsChanging demographics
grey marketgrey marketsize of householdsize of household
Change in lifestyleChange in lifestyle
Change in societal attitudesChange in societal attitudes AttitudesAttitudes
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Change in lifestyleChange in lifestyle
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Change in societalChange in societal
attitudesattitudes
Environmental issues
Personal ethics Health and safety
Marketing Strategy
Animal welfare
Business ethics
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Change in societalChange in societal
attitudesattitudes
Environmental issues
Personal ethics Health and safety
Marketing Strategy
Animal welfare
Business ethics
roduct originsoduct content
BriberyUnethical practices
Farming methods
IngredientsProduction
Suppliers/ MarketsLabour prices
Community service
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TechnologicalTechnological
environmentenvironment Materials, productsand components :- Packaging
-Production processes:-- Distribution
Marketing andcustomers:--
Fast pace of technologicalchange
High R & D costs and equallyhigh budgets to ensureadvancement.
Increased regulation
Internet: The emergence of theInternet made it possible forconsumers to compare prices ofproducts more easily than was
previously possible.
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TechnologicalTechnological
environmentenvironment
Br. Retailer: databasefor demografic (!) facts
TNO: Whiter than white!Product + tester
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The economic andThe economic and
competitivecompetitive
environmentenvironment
Macroeconomic:Macroeconomic: Taxation, Intrest rates, Exchange rates,Taxation, Intrest rates, Exchange rates,
International trading blocksInternational trading blocks
MicroeconomicMicroeconomic Income distributionIncome distribution
monopolymonopoly
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Environmental analysisEnvironmental analysis
Increased pollutionIncreased pollution
Shortages of raw materials suchShortages of raw materials such
as oil and coalas oil and coal Increased cost of energyIncreased cost of energy
Government intervention inGovernment intervention in
natural resource managementnatural resource management
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Political /legalPolitical /legal
environmentenvironment National and Local governmentsNational and Local governments
European UnionEuropean Union
The G-7? (economical-political)The G-7? (economical-political)
Legal: official bodiesLegal: official bodies ASA: Advertising Standards AuthorityASA: Advertising Standards Authority
OFT: Office of Fair Trading (UK)OFT: Office of Fair Trading (UK)
Influenced by sociocultural factors:Pressure of public opinion, media, pressure groups
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S W O TS W O T
S t r e n g t h s
W e a k n e s s e s
I n t e r n a l A n a l y s i s
O p p o r t u n i t i e s
T h r e a t s
E x t e r n a l A n a l y s i s
E n v i r o n m e n t a l S c a n
SWOT Matrix
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SWOTSWOT
S & W:S & W:
present & pastpresent & past
internally controlled factors (4Ps)internally controlled factors (4Ps)
O & T:O & T:
present & futurepresent & future
outward-looking, strategic viewoutward-looking, strategic view
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SWOT MatrixSWOT Matrix
+ Strengths Opportunities
- Weaknesses Threats
Internal External
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FinallyFinally
Looking at the externalLooking at the external
environment:environment:
Situation of the moment:Situation of the moment: many factorsmany factors
great diversity of influencesgreat diversity of influences
rapid changesrapid changes
3.3. What influences a specificWhat influences a specific
company?company?
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LiteratureLiterature
Week 1
Lecture 2 Macro-Meso factorsReading Material:
Kotler Principles of Marketing, Chapter 3 The Marketing Environment, page 87-117 Chapter 6 The Global Marketplace, Looking at the
global marketing environment, page 213-222
Lecture 3 Global Marketing
Reading Material:Kotler Principles of Marketing,
Chapter 6 The Global Market Place, Deciding on theglobal marketing programma, page 229-238