Stay ahead. - Sabre...2 Drive customer loyalty and power business performance with the Sabre ®Red...

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Stay ahead.

Transcript of Stay ahead. - Sabre...2 Drive customer loyalty and power business performance with the Sabre ®Red...

Page 1: Stay ahead. - Sabre...2 Drive customer loyalty and power business performance with the Sabre ®Red travel solution. Innovative end-to-end solution 3 Rest assured, we are here to help

Stay ahead.

Page 2: Stay ahead. - Sabre...2 Drive customer loyalty and power business performance with the Sabre ®Red travel solution. Innovative end-to-end solution 3 Rest assured, we are here to help

Remember why you first got involved with travel? So do we.We know from personal experience that travel is more than getting from point A

to point B. It’s about experiencing other cultures, building business relationships,

and spending time with family and friends. It’s about diving deep into adventure,

savoring the most famous sites in the world, and slipping quietly into special

hideaways. In short, it’s about living life to its fullest.

At Sabre Travel Network ®, we’ve all fallen in love with travel, and our passion

drives us to make travel better. When you partner with us, you will see that

passion revealed. We’re all about helping you make your customer’s next

journey something to write home about.

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Five reasons to choose us as your business partner

Benefit from decades of combined industry experience. We have committed our careers to the success of your business and ours.

Unique expertise12 Drive customer loyalty and power business performance

with the Sabre ®Red ™ travel solution.

Innovative end-to-end solution

3 Rest assured, we are here to help you 24/7/365. From local support to online services and global customer service, we are focused on your success.

Industry-leading customer service

4 Count on us to stand up for your interests. We take a

tough stand to ensure balance in the marketplace.

Unmatched track record of agency and corporate advocacy

5 Know that we care. Our commitment to the communities in which we live and work is woven into our company culture.

Socially responsible company

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750 million XML, web services and API transactions daily.That puts us fourth in the world.

1. 2. 3. 4.

Unique expertise It’s a complex industry. That’s why you need the best team in travel.

We’ve made innovation our business. From building

the first computer reservations system in the world, to

leading the way for online travel, to delivering cutting-

edge travel solutions. Since the beginning, we’ve not just

kept up with sweeping industry changes — we’ve been

the leader. And we continue to reinvent how business is

done.

Our team is made up of experts. We’re a global

workforce with employees in 59 countries. And we use

our global insights and unique expertise to your benefit.

Our leaders are industry veterans and innovators with

decades of combined experience. They have committed

their careers to the success of your business and ours.

“What’s the Greatest Software Ever Written?”

Sabre was ranked the 7th most important

software advancement in the world.

— Charles Babcock InformationWeek Magazine

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drive customer loyalty

power business performance

great value great service more revenue more efficiency

Air

Car

Hotel

Rail

Leisure

Travel Policy Optimization

Revenue Optimization

Revenue Integrity

Financial Management

CRM and Marketing Services

Customer Profiles

Web and Mobile

Traveler Security

Community

Workflow Management

Post Booking Automation

Apps

Direct Fare Filing

Business Intelligence

Developer Tools

Consulting

Sabre RedValue Suite

Sabre RedRevenue Suite

Sabre RedService Suite

Sabre RedEfficiency Suite

sabre red

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Innovative end-to-end solution Whatever challenge you face, we have a solution.

We bring a whole new level of intelligence to your game

with Sabre Red. This customizable portfolio of travel

agency software drives customer loyalty and powers

business performance.

With Sabre Red, you have everything you need. From

your customers’ first call, to serving them in route, to

gaining business intelligence for the future. All of this

power is yours.

At the core of this total travel solution is the Sabre ®Red ™

Workspace. It’s a customizable workspace that gives

you unprecedented flexibility. You work better, faster and

more efficiently. This award-winning innovation is currently

used by more than 185,000 agents in 116 countries.

Innovation, delivered.

“The Sabre Red Workspace has brought additional efficiency into Valerie Wilson

Travel. From the start, with the easy upgrade process, our agents have elevated the level of service to our

customers through the quicker, smarter and more flexible application.”

— Jennifer Wilson-Buttigieg, Valerie Wilson Travel

Recently honored by:

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grow

With friends you can trust who care about your success

Best practice conversations

Simple contracts

Easy ordering

Accurate billing

serve

With product support that’s knowledgeable and efficient

Online

Phone

Email and chat

Private fare managment

learn

With training that’s flexible and innovative

Self-paced

Virtual

Classroom

Community

Planning and tracking

Our award-winning service team is here to help you.

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Industry-leading customer serviceYour success is our success.

Our global customer service is focused on helping you

succeed 24/7/365. Year after year, we receive exceptional

satisfaction ratings in customer service.

Our award-winning Global Customer Support Center in

Montevideo provides worldwide assistance. The Center

has nearly 1,000 experts who support Sabre ® customers

in 10 languages. Each employee is dedicated to providing

customer service and fulfilling the needs of travel agents,

corporations and suppliers around the world.

Our Agency eServices Customer Service portal provides

online support and instant format help. You can also

utilize our self-service training classes and learn at your

own pace.

Winner of Best in Class Call Center and Call Center Leader of the Year awards.

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Unmatched track record of agency and corporate advocacy We’ve got your back on the issues that matter most.

Sabre has an unmatched track record of advocacy,

meaning we stand up for the interests of agencies and

corporations. We are committed to finding solutions

that best meet the needs of all involved. And we are

dedicated to numerous industry-related issues. These

issues include airfare transparency, energy policies that

benefit the travel industry, improved air traffic control

and more.

Our advocacy hasn’t gone unnoticed. President Obama

appointed our CEO, Sam Gilliland, to the President’s

Management Advisory Board. This board of private

senior executives advises the president, drawing from

their own innovative business experience. Gilliland was

also appointed vice-chair of the U.S. Travel and Tourism

Advisory Board.

Tom Klein, president of Sabre Holdings ®, serves on the

executive committee of the World Travel and Tourism

Council. He is also on the Board of Directors of the

Corporation for Travel Promotion.

Beyond our work with government agencies, we are

active in industry associations and participate in the

dialogue that shapes the future of travel.

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$15 M donated since 2000

25,000 volunteer hours annually

300+ projects each year

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Socially responsible company Community involvement.Sabre Travel Network takes social responsibility seriously. We are committed to

the communities in which we live and work. The desire to reach out and better the

world around us is woven into our company culture. Our employees, along with a

company match, have donated more than $15 million for local charities since 2000.

Across five continents, we devote a total of 25,000 volunteer hours annually and

work on more than 300 projects each year.

Workplace diversity. We believe a rich life fuels greater innovation. So we work hard to enhance the

quality of our employees’ personal and professional lives. Our goal is to celebrate

diversity and create an engaging and open environment. A place where all

employees are treated with respect and dignity, and driven to collaborate at all

levels. We provide opportunities for each employee to share their ideas and be

challenged. And we encourage them to make a difference both at work and at

home. By recognizing employees and inspiring them to learn and grow, we can

better meet the needs of our company and the future.

Environmental sustainability.We want to do our part to make the world a happy, healthy place for generations

to come. That’s why we take measures to lessen any negative impact we may

have on the environment and local cultures. We are industry leaders for recycling,

reduction and reuse of business consumables. These programs are led by global

eco teams. Between our bike lending, LEED-certified corporate headquarters

and programs such as employee rideshare, habitat preservation and

water conservation, we are constantly working to minimize

our environmental footprint.

Recognized as a BESt Company to WoRk FoRArgentina Central America Brazil

The Caribbean Mexico Uruguay Poland

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Better travel. Better world.Sabre Travel Network connects travel buyers and sellers around the world.

Through innovative products and services that are uniquely ours, we bring travel

to life for millions of people each year. Let us bring travel to life for you.

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Join us on Facebook at sabretravelnetwork.com/fb

better travel, better world

By delivering innovative travel technology, we can make the world a better place. Learn more at sabre.com

Follow us on Twitter @SabreTN

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