Stay ahead. - Sabre...2 Drive customer loyalty and power business performance with the Sabre ®Red...
Transcript of Stay ahead. - Sabre...2 Drive customer loyalty and power business performance with the Sabre ®Red...
Stay ahead.
Remember why you first got involved with travel? So do we.We know from personal experience that travel is more than getting from point A
to point B. It’s about experiencing other cultures, building business relationships,
and spending time with family and friends. It’s about diving deep into adventure,
savoring the most famous sites in the world, and slipping quietly into special
hideaways. In short, it’s about living life to its fullest.
At Sabre Travel Network ®, we’ve all fallen in love with travel, and our passion
drives us to make travel better. When you partner with us, you will see that
passion revealed. We’re all about helping you make your customer’s next
journey something to write home about.
1
Five reasons to choose us as your business partner
Benefit from decades of combined industry experience. We have committed our careers to the success of your business and ours.
Unique expertise12 Drive customer loyalty and power business performance
with the Sabre ®Red ™ travel solution.
Innovative end-to-end solution
3 Rest assured, we are here to help you 24/7/365. From local support to online services and global customer service, we are focused on your success.
Industry-leading customer service
4 Count on us to stand up for your interests. We take a
tough stand to ensure balance in the marketplace.
Unmatched track record of agency and corporate advocacy
5 Know that we care. Our commitment to the communities in which we live and work is woven into our company culture.
Socially responsible company
3
750 million XML, web services and API transactions daily.That puts us fourth in the world.
1. 2. 3. 4.
Unique expertise It’s a complex industry. That’s why you need the best team in travel.
We’ve made innovation our business. From building
the first computer reservations system in the world, to
leading the way for online travel, to delivering cutting-
edge travel solutions. Since the beginning, we’ve not just
kept up with sweeping industry changes — we’ve been
the leader. And we continue to reinvent how business is
done.
Our team is made up of experts. We’re a global
workforce with employees in 59 countries. And we use
our global insights and unique expertise to your benefit.
Our leaders are industry veterans and innovators with
decades of combined experience. They have committed
their careers to the success of your business and ours.
“What’s the Greatest Software Ever Written?”
Sabre was ranked the 7th most important
software advancement in the world.
— Charles Babcock InformationWeek Magazine
drive customer loyalty
power business performance
great value great service more revenue more efficiency
Air
Car
Hotel
Rail
Leisure
Travel Policy Optimization
Revenue Optimization
Revenue Integrity
Financial Management
CRM and Marketing Services
Customer Profiles
Web and Mobile
Traveler Security
Community
Workflow Management
Post Booking Automation
Apps
Direct Fare Filing
Business Intelligence
Developer Tools
Consulting
Sabre RedValue Suite
Sabre RedRevenue Suite
Sabre RedService Suite
Sabre RedEfficiency Suite
sabre red
5
Innovative end-to-end solution Whatever challenge you face, we have a solution.
We bring a whole new level of intelligence to your game
with Sabre Red. This customizable portfolio of travel
agency software drives customer loyalty and powers
business performance.
With Sabre Red, you have everything you need. From
your customers’ first call, to serving them in route, to
gaining business intelligence for the future. All of this
power is yours.
At the core of this total travel solution is the Sabre ®Red ™
Workspace. It’s a customizable workspace that gives
you unprecedented flexibility. You work better, faster and
more efficiently. This award-winning innovation is currently
used by more than 185,000 agents in 116 countries.
Innovation, delivered.
“The Sabre Red Workspace has brought additional efficiency into Valerie Wilson
Travel. From the start, with the easy upgrade process, our agents have elevated the level of service to our
customers through the quicker, smarter and more flexible application.”
— Jennifer Wilson-Buttigieg, Valerie Wilson Travel
Recently honored by:
grow
With friends you can trust who care about your success
Best practice conversations
Simple contracts
Easy ordering
Accurate billing
serve
With product support that’s knowledgeable and efficient
Online
Phone
Email and chat
Private fare managment
learn
With training that’s flexible and innovative
Self-paced
Virtual
Classroom
Community
Planning and tracking
Our award-winning service team is here to help you.
Industry-leading customer serviceYour success is our success.
Our global customer service is focused on helping you
succeed 24/7/365. Year after year, we receive exceptional
satisfaction ratings in customer service.
Our award-winning Global Customer Support Center in
Montevideo provides worldwide assistance. The Center
has nearly 1,000 experts who support Sabre ® customers
in 10 languages. Each employee is dedicated to providing
customer service and fulfilling the needs of travel agents,
corporations and suppliers around the world.
Our Agency eServices Customer Service portal provides
online support and instant format help. You can also
utilize our self-service training classes and learn at your
own pace.
Winner of Best in Class Call Center and Call Center Leader of the Year awards.
9
Unmatched track record of agency and corporate advocacy We’ve got your back on the issues that matter most.
Sabre has an unmatched track record of advocacy,
meaning we stand up for the interests of agencies and
corporations. We are committed to finding solutions
that best meet the needs of all involved. And we are
dedicated to numerous industry-related issues. These
issues include airfare transparency, energy policies that
benefit the travel industry, improved air traffic control
and more.
Our advocacy hasn’t gone unnoticed. President Obama
appointed our CEO, Sam Gilliland, to the President’s
Management Advisory Board. This board of private
senior executives advises the president, drawing from
their own innovative business experience. Gilliland was
also appointed vice-chair of the U.S. Travel and Tourism
Advisory Board.
Tom Klein, president of Sabre Holdings ®, serves on the
executive committee of the World Travel and Tourism
Council. He is also on the Board of Directors of the
Corporation for Travel Promotion.
Beyond our work with government agencies, we are
active in industry associations and participate in the
dialogue that shapes the future of travel.
$15 M donated since 2000
25,000 volunteer hours annually
300+ projects each year
11
Socially responsible company Community involvement.Sabre Travel Network takes social responsibility seriously. We are committed to
the communities in which we live and work. The desire to reach out and better the
world around us is woven into our company culture. Our employees, along with a
company match, have donated more than $15 million for local charities since 2000.
Across five continents, we devote a total of 25,000 volunteer hours annually and
work on more than 300 projects each year.
Workplace diversity. We believe a rich life fuels greater innovation. So we work hard to enhance the
quality of our employees’ personal and professional lives. Our goal is to celebrate
diversity and create an engaging and open environment. A place where all
employees are treated with respect and dignity, and driven to collaborate at all
levels. We provide opportunities for each employee to share their ideas and be
challenged. And we encourage them to make a difference both at work and at
home. By recognizing employees and inspiring them to learn and grow, we can
better meet the needs of our company and the future.
Environmental sustainability.We want to do our part to make the world a happy, healthy place for generations
to come. That’s why we take measures to lessen any negative impact we may
have on the environment and local cultures. We are industry leaders for recycling,
reduction and reuse of business consumables. These programs are led by global
eco teams. Between our bike lending, LEED-certified corporate headquarters
and programs such as employee rideshare, habitat preservation and
water conservation, we are constantly working to minimize
our environmental footprint.
Recognized as a BESt Company to WoRk FoRArgentina Central America Brazil
The Caribbean Mexico Uruguay Poland
13
Better travel. Better world.Sabre Travel Network connects travel buyers and sellers around the world.
Through innovative products and services that are uniquely ours, we bring travel
to life for millions of people each year. Let us bring travel to life for you.
Join us on Facebook at sabretravelnetwork.com/fb
better travel, better world
By delivering innovative travel technology, we can make the world a better place. Learn more at sabre.com
Follow us on Twitter @SabreTN
Sab
re, S
abre
Red
, Sab
re R
ed W
ork
spac
e, S
abre
Ho
ldin
gs,
Sab
re T
rave
l Net
wo
rk a
nd
th
e S
abre
Tra
vel N
etw
ork
log
o a
re t
rad
emar
ks o
f an
affi
liate
of
Sab
re H
old
ing
s C
orp
ora
tio
n. A
ll o
ther
tra
dem
arks
are
th
e p
rop
erty
of
thei
r re
spec
tive
ow
ner
s. ©
201
2 S
abre
Inc.
All
rig
hts
res
erve
d. T
N-1
1-13
849