RTILaboratories

MaterialsTestingDivision

StatementofQualifications

2016

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StatementofQualifications

33080IndustrialRoad _____________________

Livonia,Michigan48150-1827

_____________________

Tel:734-422-8000 _____________________

Fax:734-422-5342 _____________________

WebSite:

www.rtilab.com

2016

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TableofContents

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ExecutiveSummary 4

ProjectManagement 6OrganizationalStructure 8KeyPersonnel 9CurrentCertifications 13QualityAssuranceProgram 14FacilitiesandResources 16CaseStudies 19TestingServices 22Awards&Recognitions 25

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ExecutiveSummary

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Established in1986,RTI Laboratories, Inc. (RTI) isoneof the

largest, nationally-recognized small business materials testinglaboratoriesintheUnitedStates.Operatingoutofmorethan24,000square feet in Livonia, Michigan, we combine a team of highlyexperienced analysts with advanced instrumentation to deliver“Service and Solutions for Your Success.” Our commitment is toconsistently provide our clients with responsive projectmanagementwhilemeetingthemoststringentqualitystandardsintheindustry.

RTI maintains its Quality Assurance Program in strictadherence to the ISO/IEC 17025:2005 standard, per which theAmerican Association of Laboratory Accreditation (A2LA) accreditsour laboratory. Following these guidelines, RTI performscomprehensive testing in accordance with industry-recognizedprotocols. Our capabilities include mechanical testing,metallography,environmentalexposuretesting,metalworkingfluidsanalysis, destructive testing,materials characterization, paints andcoatings analysis, and cleanliness evaluation. Clients have includedtheU.S.Military,majorautomotivecompanies,andseveraltieronesuppliers.

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ExecutiveSummary(cont’d)

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FoundedonourSQLbased“Omega”LaboratoryInformation

Management System (LIMS), the laboratory is able to follow theprogress of each client’s project throughout the extraction andanalytical process. Beginningwith the customer submittal request,the LIMS seamlessly coordinates between project managers andlaboratory analysts to automatically integrate each client’s specificrequirements. Within the lab, professional analysts utilizecomputerizedprocessestoimportdatafrominstrumentationtotheLIMS, minimizing the risk of transcription error while optimizingefficiency.

Once analyses are completed, the LIMS allows for theautomatedgeneration reports. Finally, ouronline informationwebportal, “Flashpoint”, provides secure, real-time data resources thatallowclientstoaccesstheirresultsandEDDsatanytime.

We participate in the most rigorous of accreditation andcompliance programs. With our focus on quality and service, RTIstrives to meet each client’s specific needs in a timely and cost-effectivemanner.

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ProjectManagement

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It isRTI’s intenttobeasingle-sourceofanalyticalsupportfor

ourclients.Workingtowardthatgoal,RTIassignseachclientwithanexperiencedProjectManagertoanswerallquestionsduringprojectset-upandcoordinatethesuccessfulcompletionoftheirworkorder.In addition, a back-up ProjectManager is assigned for any furtherassistanceneeded.

The process begins before samplesareevenshippedtothelaboratory.ClientprojectsarefirstsetupinourLaboratory InformationManagement System (LIMS) toinclude specific requirements:analytical requests, specifications(including limits),projectscopeandturnaround times. Upon receiving

samples,eachworkorderisexpeditiouslyprocessedintotheLIMSbyour Sample Coordinator. Samples are then ready for laboratoryproduction.

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ProjectManagement(cont’d)

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Laboratory analyses aremanaged by our highly-regarded professionalanalysts. Each analyticalsequence is characterized bystrict quality-control criteria,and undergoes an initialquality review by the

analytical professional prior to importation into the LIMS. Uponcompletionofallanalyticalandquality-controldata,theworkorderisvalidatedbyaseniormanagerandelectronicallygeneratedintoafinalPDF reportandanElectronicDataDeliverable (EDD).Anemailautomatically notifies the client when these files are available todownloadfromFlashpoint,oursecureonlineserver.

Finally, the Project Management Department verifies the

project scope and validates an invoice for the work order, typicallywithinonebusinessdayofthereport’scompletion.It,too,isavailablefordownloadviaFlashpoint. Clients are always able to confirm sample receipt by ourlaboratoryviaFlashpoint,an integralcomponentofRTI’smissiontoprovideoutstandingclientservice. Implemented in2007,Flashpointhas been received enthusiastically by RTI’s large client base as ameans to access laboratory information. Through service-orientedfeaturessuchas these,RTIcontinues to fulfill theexpectationsofaprofessionally-managedtestinglaboratory.

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OrganizationalStructure

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SeniorManagement

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JerryG.SinghPresidentB.S.ChemistryandMicrobiology

Mr.Singhhasoverthirtyyearsofexperienceinenvironmental and industrial chemistry,laboratory operations, and management. Hisresponsibilities include corporatedevelopment, enhancement of technicalexpertiseandstrategicplanning.Mr.Singhisamember of several associations and

committees, includingtheMichiganMinorityBusinessDevelopmentCouncil,MichiganAssociationofEnvironmentalProfessionalsandtheLaboratoryPracticesCommittee.

LloydKaufmanDirectorofMaterialsSciencesB.S.AppliedPhysicsandMaterialsScienceM.B.A.TechnologyManagement

Mr.KaufmanhasbeenwithRTILaboratoriesforover twenty-three years and has served avariety of roles. With a strong foundation inanalytical methods, he has served as QualityAssurance Manager, Technology Director andnow as Director of the Materials Testing

division.He is responsible for outlining andexecuting thedivision’sgrowthstrategy,managinghumanresourcesandvalidatingtechnicaloutput.

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SeniorManagement(cont’d)

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CharlesA.O’BryanDirectorofQualityManagementB.S.BiologyandMedicalTechnologyM.S.EnvironmentalandIndustrialHealth

Mr.O’Bryanwasformerlyapartnerofthe

Michigan-based AAC Trinity before itsacquisition by RTI Laboratories. He holds overthirty-seven years of analytical laboratoryexperience and twenty-nine years inmanagement.Mr.O’Bryanischieflyresponsible

for the the laboratory quality assurance program. This includesorganizing internal laboratory audits, updating the standardoperatingproceduresandreviewingtechnicaldatabeforeitsrelease.

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Management

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KaeTrojanowskiManager,Sales&MarketingB.S.OccupationalSafety,Health&FireScience

Ms. Trojanowski is the Sales and MarketingManagerfortheMaterialsTestingDivisionandhasover20yearsofsalesexperienceinvariousindustries.She is responsible fornewbusinessgrowth, creating and implementing themarketingplanandcustomerrelations.

MicheleBruckSectionHead,IndustrialChemistryB.S.BiochemistryM.S.PolymerTechnology

Ms. Bruck has over 24 years of analyticalexperience in the polymer, paint and coatingsindustry,completingover1500projects inhercareer. Her experience with analyticalinstrumentation includes chromatographictechniques (GC, GC/MS, and HPLC),

spectrographictechniques(FTIR),surfacetechniques(SEM/EDS,andMicroscopy/FTIR),andthermaltechniques(TGA,DSC,andMDSC).

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Management(cont’d)

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GregFonarevMaterialsEngineerM.S.Chemistry

Mr.Fonarevhasover20yearsofexperienceinmaterials science and metallurgy. He isresponsible for laboratory production in asupervisory role, as well as technical dutiesincluding SEM and EDS analysis, particle sizeanalysis,failureanalysis,andmaterialanalysis.Mr.Fonarev’srolealsoinvolvesthereviewand

validationoftechnicaloutput.

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CurrentCertifications

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PleaseseeourcurrentA2LAcertifications forMechanicaland

Chemicaltestingusingthelinkbelow:

http://www.rtilab.com/materials-testing-division/accreditations-

certifications

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QualityAssuranceProgram

__________________________________________________________________ ThemanagementandstaffofRTILaboratoriesarededicatedtothe effective implementation of our Quality Program policies andprocedures. Ourgoal istomeetthehighestdataqualitystandardsand conformance with the ISO/IEC 17025:2005 guidelines to

consistently producedefensible data thatmeets the designatedanalyticalmethodandclient-specifiedquality objectives.This is accomplishedby incorporating thecomponents of ourQuality System into

every laboratory process as an essential basis of day-to-dayoperations.Continual improvementsandconformancetoourqualitystandards falls under the administration of our Director of QualityManagement.

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QualityAssuranceProgram(cont’d)

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In addition to the Quality Assurance Plan, the Director ofQualityManagementisresponsibletoensurethefollowingareasareincompliancewithinthelaboratory:

SOPs–ReviewandComplianceStandardsPreparationTraceabilityInstrumentMaintenanceNon-Conformance/CorrectiveActionsDocumentControlPEAuditsPerformanceandComplianceSampleReceivingStateandAgencyCertificationsandValidationsRecordsRetentionWasteManagementInstrumentandEquipmentCalibrationsDataPackageReviewandPeerChecking

RTI participates in variousproficiency testing programs toobtain or maintain approval foranalysis by a given method. TheQualityAssuranceManagerkeepsresultsofthesetestsonfile.

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FacilitiesandResources

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RTILaboratoriesislocatedinLivonia,Michiganandemploysa

staffofover60professionals.Thefacilityencompassestwobuildingstotaling 24,000 square feet of laboratory, private offices, andadministrative area.All entrances to the facility are locked.Visitorsareescortedatalltimeswhileinthefacilitybymembersofthestaffonlyafterthevisitorhassignedapermanentlogbook.

The laboratory has a full complement of support equipmentand instrumentation, such as hoods, refrigerators, freezers, ovens,autoanalyzers,aTypeIIwaterfiltrationsystem,multipleairhandlingunits, etc. The facility also includes a fullmachine shop to cut andpreparesamplesfortesting.Allinstrumentsaremaintainedbyeithertrainedemployeesormanufacturerservicepersonnel.

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FacilitiesandResources(cont’d)

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In an effort to reduceunexpected instrument failure,ensurereliableandaccuratedata,while controlling the costsassociated with non-routinemaintenanceanddowntime, thelaboratory has implemented apreventative maintenance

system. When discovering that non-routine maintenance isrequired,RTIhason-siteinstrumentserviceavailableusuallywithin24hours.

Asummaryofmajorinstrumentationisdetailedasfollows:

• EDSdetectoranddigitalacquisitionsystem• Atomicemissionspectrometer• Gaschromatography-massspectrometry(GC/MS)• Gaschromatography-flameionizationdetector(GC/FID)• Highperformanceliquidchromatography(HPLC)• Inductivelycoupledplasma(ICP)• Ionchromatography(IC)• Thermogravimetricanalyzer(TGA)• Differentialscanningcalorimetry(DSC)• Metallograph• Spectrophotometer• DigitalMicrohardnesstester• RockwellHardnessTester

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FacilitiesandResources(cont’d)

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• ScanningElectronMicroscope• Epifluoresencemicroscope• Polarizedlightmicroscope• CharpyImpactTester• BrinellHardnessTester• DuctilityTester• CyclicCorrosionchamber• Thermalchamber

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CaseStudies

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Our team has a wide breadth of experience. Listed below is asubsetofourprojects.

GeneralMotorsPowertrainDivisionLocation:Warren,Michigan.GMTechnicalCenterFuels&Lubricantcontractresearchanddevelopment

Beginning is 2000, engineers in the GeneralMotors fuels andlubricants research laboratory identified the need to contractwarranty related fuels issues to outside research centers.RTI hasbeen an integral part of this outsourcing initiative by providingresidue identification on several engine components directlyremovedfromteststands inatimelymanner.Thisrelationshipandtestinghasleadtonumerouschangesinfuelblendsthroughoutthecountry.

QuakerChemicalLocation:ChemicalManagementatGMWillowRunAssemblyGeneralMotorsLS-2support

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CaseStudies(cont’d)

__________________________________________________________________ Due to pressures and initiatives at General Motors, anextensive program for validation of incoming lubricants wasestablished(LS-2).RTIwasapproachedforprovidingthefirstroundofproductvalidations in theGMWillowRunassemblyplant,whichincluded suppliers such as Quaker, Castrol, DA Stuart, CincinnatiMillicron, Chrsyan, Nalco and 2V.The blind evaluations werecomplete in 2001, and RTI remains an integral partnerwith GM inevaluationofnewtestingrequirementsandnewproductsundertheLS-2program.RTIisthesolecommercialtestingproviderofallofthetestingrequirementsspecifiedunderLS-2.

FordMotorCompanyVehicleDevelopmentHeadquartersLocation:Dearborn,MichiganOnsiteMetallurgicalLaboratoryStaffing&Operations

For nearly a decade, RTI was responsible for staffing,

supervision,andoperatingcontrolofthemetallurgical laboratoryatvehicle development headquarters in Dearborn, Michigan. Thearrangement allowed Ford Motor Company to outsource routinemetallurgical evaluations and process troubleshooting issues whilemaintainingimmediateresponsetodynamicissuesrelatingtovehicledevelopment. Up toeight technicians were managed through thisarrangement with significant cost savings to Ford MotorCompany. In addition,RTIheadquarters provided additionalexpertisein surface analysis, failure analysis,industrial chemistryrelating to fuels and lubricants, and other non-routine issuesencounteredonadailybasis.

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CaseStudies(cont’d)

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DuPontAutomotiveLocation:Troy,MichiganPaintCoatingsDefectEvaluations

DuPont isamajor supplierofautomotivepaintsandcoatingstotheautomotiveindustry.Withthisresponsibility,DuPontrequireshigh quality support services for evaluation of coatings defects innearreal-timecapacity.AlthoughDuPontmaintainsqualitytechnicalresources at its facility in Troy, Michigan, several high technologycoatingssurfaceanalysistechniquesmustbeperformedatitsfacilityon the east coast.Often, a quicker turnaround is required fromDuPont demanded by its OEM paint booth facilities.RTI, inconjunction with the technical center, collaborates to providecomprehensive paint defect evaluation in an expedited manner,enablingDuPont to respondwith a full defect evaluationwithin 24hoursofidentification.

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TestingServices

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The following is a list of materials testing offered by RTI

Laboratories.MechanicalTesting

• Tensiletesting• Proofload• Rockwellhardness• Brinnelhardness• Microhardness• Charpyv-notch• Hydrogenembrittlement• Jominy(hardenability)

MetalworkingFluidsAnalysis

• Trampoilpercent• Totalacidnumber• Viscosity• Fourballwear• Sealcompatibility• Wear/additivemetals• Percentwater(KarlFischer)• ISOcleanliness

EnvironmentalExposureTesting

• Humidity• Saltspray• Chemicalexposure• Cycliccorrosion• Thermalshock/exposure

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TestingServices(cont’d)

__________________________________________________________________Metallography

• Microhardness• Microstructure• Fractography• Casedepth• Inclusions• Decarburization• Plating/coatingthickness• Heattreating• Grainsize• Scanningelectronmicroscopy(SEM)• Energydispersivespectroscopy(EDS)• Microetching• Failureanalysis• Electroniccomponentsolderevaluation

DestructiveTesting

• Tensiletesting• Gearsandsprings• Weldevaluation• Casting

MaterialsCharacterization

• Microhardness(Knoop,Vickers)• RPAS(Chrysler)• RoHS–metals• RoHS–PBBandPDE• LS2lubricanttesting(GM)

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TestingServices(cont’d)

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• FTIR• TGADSC(highresolution&modulated)• GC/MS• GC/MSpyro

Paints&CoatingsAnalysis

• Failureanalysis• EPA24VOC• Deformulation• Thermalanalysis• Contaminantidentification• Batch/batchcomparativeanalysis

CleanlinessEvaluation

• Partscleaningandgravimetricanalysis(Millipore)• Particlesizeanddistribution(SEM,laserscatter)• Particlecompositionanddistribution

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Awards&Recognitions

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Alongwithitsnumerousaccreditationsandcertifications,RTILaboratorieshasbeenhonoredwithseveralrecognitionsforconsistentgrowth,qualityofservicetoclientsanditspositiveimpactinthecommunity.Ahandfuloftheseawardsaregivenbelow:

Inc.500/5000FastestGrowingPrivateCompaniesinAmerica

Michigan50CompaniestoWatch(EdwardLoweFoundation)

BestSmallBusinessinSoutheastMichigan(SBDCRegion9)

SealofExcellence-AmericanCouncilofIndependentLaboratories