State of Illinois Illinois Department of Human Services 1.
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Transcript of State of Illinois Illinois Department of Human Services 1.
State of IllinoisIllinois Department of Human Services
1
DHS: Towards an Integrated Framework
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LEVEL OF ENGAGEMENT
Basic Supports (Food,
Housing, Cash Assistance)
Development & Early Intervention
Rehabilitation Supports
Disability &
Treatment
DEVELOPMENTAL
PRENATAL CHILDREN YOUTH A DULTS DEATH
PRENATAL & FAMILY SUPPORTS
EARLY CHILDHOOD DEVELOPMENT AND
INTERVENTION
POSITIVE YOUTH DEVELOPMENT &
INTERVENTION
ADULT SUPPORT SERVICES
Division of Human Capital Development
Divisi on of Community Health & Prevention
Division of Rehabilitation Services
Division of Developmental Disabilities
Division of Alcohol and Substance Abuse
Division of Mental Health
• Safety Net and Basic Supports– Basic cash, medical, housing, food assistance and work supports to our state’s most vulnerable families
• Prevention and Early Intervention for Children and Youth
• Community Integration and Maximum Independence for Illinois residents with physical, cognitive and developmental disabilities
• Resiliency and Recovery for Illinois residents struggling with substance abuse and mental illness
DHS: OUTCOMES
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Performance Measures:
DIVISION OF HUMAN CAPITAL DEVELOPMENT – PROVIDING A SAFETY NET
NOTES: a I ndividuals receiving food stamps as a percentage of the total individuals living in 125% poverty in I llinois. Standard changed to 125% of poverty 1st quarter 2010 from 100% in previous reports due to updated more accurate census data.b Every night a participant stays in a shelter is counted as a shelter night.
Estimate
FY 2008
FY 2009
FY 2010
FY 2011
Number of households served by either Medicaid, General Assistance, AABD, TANF or Non-Assistance Food Stamps. (in thousands)
1,224 1,306 1,448 1,597
Percent of TANF clients working and/or engaged in the required number of average countable activities per week 42.1% 51.7% 55.4% 41.2%
Clients receiving Food Stamps as a percent of persons living in Poverty a
85.8% 94.4% 79.2% 82.5%
Total number of nights in shelters (in Millions) b 2.0 2.0 2.1 2.1
Number of persons leaving supportive housing attaining independent living67.0% 64.0% 72.0% 72.0%
Homeless prevention households that maintained their housing 86.0% 88.0% 88.5% 88.5%
The average number of cases/ families served through the Child Care program per month
91,100 90,100 87,900 92,300
Number of refugees and immigrants receiving Outreach and Interpretation Services
52,872 56,978 62,216 60,000
Percent of refugees and immigrants achieving citizenship 88.0% 88.0% 88.0% 88.0%
Performance MetricActual
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DIVISION OF HUMAN CAPITAL DEVELOPMENT – PROVIDING A SAFETY NET
GROWING DEMAND/DECREASING STAFF LEVELSJu
l-0
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Oct
-06
Jan
-07
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Oct
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Jan
-08
Ap
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Jul-
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Oct
-08
Jan
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Oct
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Jan
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1950
2000
2050
2100
2150
2200
2250
2300
2350
2400
2450
1150000
1200000
1250000
1300000
1350000
1400000
1450000
1500000
1550000
1600000
1650000
Staffing Level vs. Caseload (all services)DHS FCRCs July 2006 - November 2010
Staff
FC
RC
Sta
ffin
g
To
tal C
asel
oad
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Budgeting for Results: IDHS Implementation
Identify Funding
Connect Funding to Programs
Compile current
measurements
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Performance Based Contracting
Outcome Based Management
Initial Assessment
Compile Current Measurements in Program Logic Format
• OUTPUTS – Who? Where? – What? – How Well?
• OUTCOMES– So what?; What was the benefit to the individual or
family? • IMPACT
– So what?; What was the benefit to the society, region or state?
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Compile Current Measurements Performance Measures:
What do we do and how well do we do it?
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Outputs
Population & Sites
Population Reach
Client Characteristics
Location
Services
Types of Services
Units of Service
Unit cost
Quality
Error Rates
Client Satisfaction
Certification
Compile Current Measurements in Program Logic Format
• OUTCOMES– So what?; What was the benefit to the individual
or family?
• IMPACT – So what?; What was the benefit to the society,
region or state?
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Compile Current Measurements in Program Logic Format
10
Budgeting for Results: IDHS Implementation
Identify Fundin
g
Connect Funding
to Programs
Compile current measurements
11
Revise Contract
to require performa
nce reporting
Include explicit
measurements in
each contract
Review and Refine Measurem
ents & Monitoring
Performance Based Contracting
Outcome Based Management
Initial Assessment
Division of Alcohol and Substance Abuse – PBC Dashboard Sample Page
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Review and Refine Measurements
Improved Performance and
Outcome Measurement
National and federal indicators
Evidence/research based indicators
Philanthropic partnersProvider partners
Other state’s performance dashboards
13
Budgeting for Results: IDHS Implementation
Identify Fundin
g
Connect Funding
to Programs
Compile current measurements
14
Revise Contract
to require performa
nce reporting
Include explicit
measurements in
each contract
Review and Refine Measurem
ents & Monitoring
Define Program Logic Models
Improve Performance & Outcome Indicators
Refine Tracking & Reporting System
Performance Based Contracting
Outcome Based Management
Initial Assessment
Budgeting For Results - IDHS Perspective
Linking Investments & Outcomes
Appropriation Investment
Program/Initiative
Performance Indicators
Priority Outcome
