State Data Center (SDC) ProjectsUpdate for the

CTS Customer Advisory Council Meeting

January 07, 2015

Agenda• Update on SDC Projects• Customer Communications• Q&A

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SDC Projects

SDC Projects Timeline

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Firewall Migrations

CTS has approximately 102 firewalls to decommission or migrate from OB2 to the new firewall solution in the SDC.

• The first migration was in March 2013.

• The project is scheduled to complete March 2015.

• Each migration has been a coordinated effort with the

CTS customer(s).

• We have completed 84 of the 102 migrations to date.

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Firewall Migrations

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CTS Private Cloud Status

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The project has completed.

A service announcement for the CTS Private Cloud Service was posted in December.

DR - VTL ProjectThe scope of the Virtual Tape Library (VTL) Project was redefined in order to minimize transformation in flight and help ensure migrations complete on time.

• The IBM tape backups in OB2 will be replaced by virtual backups in SDC. • The Unisys tape service will be migrated to a newer, smaller Unisys tape

system in the SDC.

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CTS Move Phase 1 - Recap

• 517 of 517 virtual servers in OB2 were moved or decommissioned. 264 of 264 physical servers in OB2 were moved or decommissioned

• Completed migration of the messaging environment• Completed numerous projects to migrate CTS security

systems, including 8 change events supporting the migration of SAW and Fortress customer test and production

• Completed several telephony systems migrations• Establish provider/carrier presence in the SDC• Completed Unisys Mainframe migration and the

stand-up of the IBM Mainframe to the SDC

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SDC Move Ph 2- ScopeSDC Move Phase 2 moves the remaining systems out of OB2 into the SDC.

In Scope: • Equipment supporting CTS services such as:

• CTS internal support systems• Security systems• Telephony system• Network systems

• Customer agencies in OB2 A la Carte

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SDC Move Ph 2- Next 90 Days

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SDC Move Ph 2- CTS Devices

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CTS teams are working to remove any/all remaining equipment in OB2 by the end of the project.

Any equipment that will not be migrated to the SDC will be decommissioned.

SDC Move Ph 2- Security

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SDC Move Phase 2

CTS Devices

Security

Telephony

Network

Customer Migrations

The Enterprise Security Services team is working to migrate remaining security services from OB2 to SDC.

The remaining services to migrate include:• Web Services Gateways• VPN Services• Load Balancer• “Secman” - Out of Band Management

SDC Move Ph 2– Telephony

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Migrations complete!

SDC Move Ph 2– Network

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The Telecommunications Services Division team is working to migrate remaining services from OB2 to SDC.

The remaining systems/services to decommission from OB2 include:

• T1s• Vendor Trunks• NGN MSPP• PBX remote sites• WAN Carriers / Providers

SDC Move Ph 2 - CustomersCTS is working with customers to migrate out of OB2:

• There were twenty A la Carte customers with equipment in OB2.

• All customers have completed orientation sessions and the last High Level Design Consult will be in Jan.

• Six customers have removed 100% of their gear.• One customer will migrate to CTS Server Hosting.• Three large customers with multiple migrations have

completed setup and have started migrations.• Additional migrations for remaining customers are

scheduled to occur until June 2015. CTS has also supported two non-OB2 customers to

move into SDC (WSP and OAH). In talks with add’t.

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CTS Service Announcement

A service announcement for sunsetting the OB2 Data Center was posted.

OB2 Equipment RoomDES, CTS, and DSHS have been meeting to discuss the requirements, plan, and design or the future state of vacated data center space in OB2. Some telephony equipment (PBX) will need to stay in OB2 to support DSHS.

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Customer Communications

Implementation CoordinatorsDue to the volume of CTS migrations impacting numerous systems and customers, CTS has asked each agency to identify an Agency Implementation Coordinator (AIC) to act as an agency single-point-of-contact for collaboration on the SDC Projects. Typically, the AIC:

• Oversees all communication / activities with CTS

• Is responsible for internal agency coordination in support of customer readiness activities

• Gathers, validates, and communicates agency requirements and readiness

• Coordinates deliverables with project team

• Develops and supports project schedule, management and reporting

• Identifies and escalates project risks, issues and actions items as needed

• Serves as an advocate of change

Customer Communications• The SDC Projects website provides information regarding project

background, status, meeting information, and migration resources.• The SDC Migration Calendar provides a calendar view of migration

information linking back to the Technical Bulletins.• Technical Bulletins notify customers of upcoming changes regarding SDC

project-related changes.• The SDC Project ASK website provides online document collaboration

regarding agency migrations out of OB2.• Monthly AIC meetings provide an opportunity to hear status presented

and ask questions.• Migration project meetings are scheduled with specific customers as

needed to prepare for their migrations.

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SDC Project Website

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The SDC Projects website provides current information about the status of the projects.

See also: Customer Readiness website

Migration Calendar Updates

SDC Migrations

Calendar

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SDC Project ASK Website

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The SDC Projects ASK website enables customer and CTS collaboration regarding the migrations.

Note: Site access is provided to current migration customers.

The Migration Guide

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The Migration Guide is available on the ASK site.

Q&A

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