STAR Integrated Environment An integrated tool for pricing, routing, billing, traffic analysis and...
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Transcript of STAR Integrated Environment An integrated tool for pricing, routing, billing, traffic analysis and...
STAR Integrated EnvironmentSTAR Integrated EnvironmentAn integrated tool for pricing, routing, billing, traffic analysis and other customer / internal related issues
Urs Loosli, Yann Loosli & Cédric Dufour
Current issues overviewCurrent issues overview No coordination between routing and price change
two Price change per month / a lot more routing changes More than one numbering plan, used by different
departments / users Many numbering range / digits « min-max »
diskrepancies More than 100 carriers’ price lists to keep up-to-date Current tool allows only 23 carriers Traffic analysis (ASR report) is not 100% reliable and
contains diskrepancies Too many routing refinements in regard with DMS
resources Unaccurate traffic analysis leads to bad management
and planning
High-end / efficient High-end / efficient solution ?!…solution ?!…
Integrate the different aspects and data of our daily work in a single framework, providing… A multi-sites single data source (database)… … easier to maintain and analyze, … … with coherent internal links between data … … and tracking of changes / update Easy import tool for external data Converter / scripting tools for external systems
A new fully integrated environment
Current numbering plan Current numbering plan issuesissues
More than one numbering plan, used by different departments / usersAreas / Destinations diskrepanciesUse a single numbering plan source
Many numbering range / digits « min-max » diskrepanciesRouting, billing and traffic analysis errorsDaily check and update
Solution provided in Switzerland
Current pricing issuesCurrent pricing issuesMore than 100 carriers’ price lists to keep up-
to-dateDelays and errors on prices inputNeed for a fast and error-proof « import » tool
Current tool allows only 23 carriersMissing the 77-odd others…Need for a totally new pricing/target tool
And also… Diskrepancies between prices and areas/destinations (cf. numbering), no
prices history (past and future), no coordination with routing
Solution provided in Switzerland
Current routing issuesCurrent routing issuesToo many routing refinements in regard with
DMS resourcesDMS routing can not reflect the sales/pricing
« optimal » routingImplement the DMS routing differently, using an
automatic « scripting » tool to optimize resources usage
And also… Diskrepancies between routing and areas/destinations (cf. numbering), no
routing history (past and future), no coordination with pricing
Solution provided in Switzerland
Current traffic analysis Current traffic analysis issuesissues
Traffic analysis (ASR report) is not 100% reliable and contains diskrepanciesUnaccurate traffic analysis leads to bad
management and planningHave a new, consolidated traffic analysis tool,
based on billing data (CDRs) and allowing flexible analysis (traffic, quality, costs, revenue)
Solution partially provided in Switzerland
The integrated tool The integrated tool morphologymorphology
I.E. Database(Oracle / SQL
Server)
Customer *1,2
Interconnection *1
Installation *1
Numbering *1
Cost *1
Routing *1 Pricing *1
Services *2
Traffic Analysis *1
Billing System(Oracle)
CDR Billing
DMS Implementation DMS Implementation *1
0800 CSC *2
Wholesale *1
TT, …
*1 Implemented in Switzerland*2 Implemented in STAR Office
Billing Implementation
Customer ModuleCustomer Module Key Data
Customer ID (Debit Nr) Customer type (Carrier,
Retail, Provider, Supplier, …)
Full coordinates Support information (for
non-retail customer) Key information
Key Facts A single data source Customer ID is the single
and only reference used by other modules
Key information (« notes » field) allows to save relevant data about the customer
Numbering ModuleNumbering Module Key Data
Country name & CC Area name & type Numbering range and
digits « min-max » information
Key Facts One single data source Unique country and area
name (in English) Area types allow to easily
identify fixed/mobile destinations, services, customer range, etc…
Area types also indicate the hierarchy level of the refinement (needed for routing/billing)
Verification tools allow to check the refinement hierarchy and numbering
Installation ModuleInstallation Module Key Data
Links (external circuits) ID, end-points, provider, service dates
Circuits ID, end-points, service dates, constituing links
Key Facts New tool allowing to track
down every cables, ports & circuits provisioned, commisionned and/or uninstalled, along with IDs, wiring and support information
Historic allows to keep track of updates/changes
Makes installation, trouble-shooting and de-installation easier, quicker and more error-proof
Interconnection ModuleInterconnection Module Key Data
Interconnection information (headquarter, contacts, status)
Switch specifications (type, point codes, equipment, dialing, …)
IOT list and status Dialing specifications Routesets, linksets and
trunkgroups (SS7/PRI) parameters…
… with full historic
Key Facts New tool allowing to track
down all interconnection-related information (partners information, IOT, interconnection parameters, trunkgroups, …)
Historic allows to keep track of updates/changes
Makes capacity analysis and commissioning easier
Makes DMS implementation and status survey easier and quicker
Routing ModuleRouting Module Key Data
Translation systems definitions
Choices’ definitions (trunkgroups)
Numbering plan subgroup (routing areas)
Area/company-specific information (quality, capacity, blocking, …)
Routing specifications… … with full historic
Key Facts New user-friendly tool
allowing easy management of routing implementation
Historic allows to keep track of changes/updates
Consolidate tools allow to check routing against quality, blocking or missing areas
Allows easy implementation of company/service-specific routing
Routing Import ModuleRouting Import Module Key Data
Area names equivalences Choices name
equivalences
Key Facts Allows easy and fast
import of external routing data (such as the one provided by M.Hosseini team)
DMS Routing Script ModuleDMS Routing Script Module Key Facts
Fully automatic routing script generation, based on the information contained in the routing module…
… with automatic blocking management (to avoid loop-around routing)
… and redundancies filtering (script complexity reduction) Historic allows to keep track of implementation in the DMS Optimal usage of DMS resources (no more 1’024
routes/area/range limit) Update scripts allow fast, easy and « as often as needed »
updates of the routing in the DMS, while full routing scripts (several thousand lines) defines the core
Cost ModuleCost Module Key Data
Customer « buy » price lists…
… with full historic Area names equivalences
(cf. price lists import) SWAP Agreements… Cost calculation policies
(standard rule, crown-jewel rule, mobile margin rule, manual input, …)
Key Facts Easy, fast and error-free
price lists import Optimal and error-free
automatic routing calculation (to be used in the routing module)
Automatic and flexible cost calculation (based on optimal routing)
Allows easy, quick and efficent cost survey, along with fast, reliable routing management
Pricing ModulePricing Module Key Data
Customer « sale » price lists…
… with full historic
Key Facts Automatic and flexible
price lists calculation (based on cost module data)
Easy and flexible margin calculation
Fast and efficient market prices survey
Billing Script ModuleBilling Script ModuleKey Facts
Fully automatic billing script generation (CSV files), based on the information contained in the pricing module…
… allowing fast, efficient, error-free and « as often as needed » billing system update for customer price changes
Traffic Analysis ModuleTraffic Analysis Module Key Data
CDR compiled data (currently ASR data)
Key Facts Easy, fast and reliable
traffic analysis, with choices-wise …
… traffic quantity survey (minutes)
… ASR survey (quality) … Cost, prices and margin
survey Allowing easy network
management, provisioning and commissioning…
… as well as traffic and revenue forecast