“Team Building - 2”

Getting To Know Yourself

.com

If you want it done right…

Sucking Customer

Contributing Worker

Confident Team Builder

Efficient Manager

Effective Leader

The Making Of A

Leadership Mindset(A Story)

1. THE WORKER!

“There’s no substitute

for

Hard Work.”

Thomas Edison

“I thought I was a strong

leader. After spending

just a month with Clay, I

realize I was a strong

WORKER that struggled

with LEADERSHIP.”

Ann, An Overwhelmed Business Owner

“Someone has to do it.”

“If you want it done right…”

“It’s common sense…”

“Move out of the way and

let…”

ISOLATED

2. THE TEAM

BUILDER• Able to SEE problems

and SOLVE them!

• Connect Solutions to

Problems

• Builds Relationships!

• Creates A Team!

BUILD WINNING

TEAMS“Only 10% of people have

a LEARNING MINDSET.

The other 90% will only

learn if they are forced.”

HARVARD BUSINESS

REVIEW

“The two main

problems we have are

too much to do and

not enough time.”

Ann, overworked business owner

Jeff Bezos Founder & CEO, Amazon

3. THE MANAGER

“Efficiency is doing

things right;

effectiveness is

doing RIGHT

THINGS.”

80% of 30-44 year olds

find it very annoying

when a manager doesn’t

trust or empower them.”

Entrepreneur Magazine

• Able to delegate

SYSTEMS to others to

increase production!

• Develops Systems to

maintain consistency

• Implements Plans

• Confronts deviation

from the plan

They Oversee

Accountable

Production From

Others

Solving the Micro-Management issue!

4. THE LEADER• Inspiring

• Respected

• Confident Plan of Action

Passionately Leads

ACTION To Fulfill the

VISION!

“Vision without

Administration is

Hallucination.”

Said The Preacher From The Pulpit

48Percent of workers that said they felt inspired by their Manager to do their best work.

How Do You Respond To Pressure?

The Worker - Isolate

The Team Builder – Gather A

Team

The Manager – Develop Systems

The Leader – Inspire ActionWhat are you hearing so far? Can you relate to Ann?

The 4 Leadership Expressions

How You Are Aligned?

Manage

Rules

Systems

No Surprises

Efficiency

Maintain Consistency

Spreadsheets

Checklists

Measure

“I give answers.”

Organizing and Structuring Processes Into Consistent,

Measureable Systems

Develop

Teach

Train

Enlarge

Map Out

Increase

Grow

Change

Together

Intentionally strengthening your peoples capacity to grow and

contribute.

Team

“I give guidance.”

Care

Sympathy

Repair

Consider

Share

Concern

Listen Meet needs

Safety

Watching over and responding to the needs of your people.

Nurture

“I give understanding.”

Lead

Guide

Take Responsibility

Align

Pioneer

Direct

Inspire In Charge

Command

Intentionally influencing and enabling people to accomplish a

goal.

In Front

“I give direction.”

The 4 Leadership Expressions

STRENGTH(Develop)

STRETCH(Develop)

STRUGGLE(Delegate)

“Forget about working on your weaknesses. Play to your strength.” Forbes Magazine, Paul Brown, 7/10/13

“Your weakness will never develop, while your strengths will develop infinitely.” Jim Clifton, GALLUP Chairman & CEO

“A person can perform only from strength. One cannot build performance on weakness.” Peter Drucker, Management Yoda

The Enemies of

Great Leadership

“Before we started with Clay, I

was a business owner

spending over 40 hours each

week doing minimum wage

work. Clay has helped me cut

that down to 15! I have found

an extra 25 hours a week to

focus ON my business!”

Ann, The Overcoming Business

Owner

“Nothing Grows Until

YOU do.”Lee Cockerell,

Disney Resorts

Mindset &

Misalignment

Let’s Recap…•What is your Why?

•Aligning With Stand In The Gap

•Getting to know others

•Production Mindset

•Leadership Expression

•What are the Responsibilities?

•How do we solve problems together?

•People Analyzer.com

“Prepare for New Thinking”Crossing the Bridge

• We have to change our Pictures!

• How you see it is how you will treat it!

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Seeing is _________

I would visualize things coming to me. It

would just make me feel better.

Visualization works if you work hard.

That’s the thing, you can’t just visualize

and then go eat a sandwich.Jim Carey

Losers visualize the penalties of failures.

Winners visualize the rewards of success.William S. Gilbert

With every experience you alone are

painting your own canvas, thought by

thought, choice by choice.Oprah Winfrey

• Your belief is based on what you have determined is TRUE. The problem is that most people base their truth on circumstantial truth or truth from their own experience as opposed to an ABSOLUTE TRUTH.

• Experiential truth is based on a persons experiences. “My experience has shown me that ____ is true.” This will always limit you!

• Unfortunately, we fall prey to limiting our life to fit our beliefs rather than changing our BELIEFS to align with the Truth of our destiny.

.com

How Do I Change My Beliefs?

The Truth will set you free, but first it will

piss you off.Joe Klaas, Twelve Steps to Happiness

T > t

“Prepare for New Thinking”Crossing the Bridge

Great Leaders Know They’re Not Perfect –

Harvard Business Review, 10/14/14

• 69% feel unprepared for position

• 76% say their company didn’t help them

Gallup Poll, Jan. 2014

• 78% disengaged employees

Forbes, 3/2014

• 86% leaders don’t believe they have an

adequate leadership pipeline.

“Prepare for New Thinking”Crossing the Bridge

.com

“Prepare for New Thinking”Crossing the Bridge

“Prepare for New Thinking”Crossing the Bridge

“Prepare for New Thinking”Crossing the Bridge

“Prepare for New Thinking”Crossing the Bridge

“Prepare for New Thinking”Crossing the Bridge

“Most people don’t suffer from being overworked… they suffer from being under-organized.”

Lee Cockerell – Executive VP of Operations for Disney Hotels and Resorts

The Daily Steering

WheelFour Easy Steps To Move From “To Do” to “To Done”

70% of employees work beyond scheduled time and on weekends; more than half cited "self-imposed pressure" as the reason. Society for Human Resource Management, Spring 2009

“I have always been waiting for the energy to be motivated to manage my time. Now I’ve found that it’s the management that BRINGS THE MOTIVATION.” Elliott Yinger, Local Network Solutions

STEP #1 – Print Off A Your Daily

Schedule“Most people actually use

60% or less of available

work time. When more than

38,000 people in 200

countries were queried about

individual productivity, it

showed that even though

they were physically at work

five days a week, they were

only productively using

three days.” Microsoft

Survey, March 15, 2005

“The best way to

predict the future is to

create it.”

Peter Drucker, The man who

invented Management!

STEP #2 – Write Out Your To-Do List

“Clarity comes with simplicity.”Brendon Buchard, Author of The Millionaire Messenger

“28% of Americans interviewed in 2008 said they had been spending less time with household members. They reported an average of 18 hours a month spent with family.” Annenberg Center for the Digital Future, University of Southern California, June 2009

“Our office was so disorganized. The phones were out of control. Our meetings were unproductive. Clay, The Steering Wheel System has changed all of this. Now each person in our office carries their Wheel ‘IN THEIR HANDS’ to every meeting and throughout the day. Our productivity has gone up over 47% this last month!” Ann Anderson, Accel Property Management

“The key is not to prioritize

what's on your schedule, but

to schedule your priorities.”

Stephen Covey

Set An Allotted Time For Each

“To Do” To Be Completed

“Most of us spend too

much time on what is

urgent and not enough

time on what is

important.”

Stephen Covey, Author

of Seven Habits Of

Highly Effective People

STEP #3 – Put Your To-Do’s On Your

Daily Schedule

Print Out Your Daily Schedule

So You Can Have It In Your

Hands!!!

Very Important

Step!

“Clay, I didn’t believe you at first. I wanted to keep all of my time management tools on my phone. But after two weeks of getting it to paper and holding it in my hands each day, I am now A BELIEVER! I feel so much more confident that I’m moving forward each day.” Kersten Anderson, SpeakEasy Marketing

The Steering Wheel Keeps You

On The Road Each Day!!!

“Your ‘To Do’s’ must get on to your daily schedule to ensure they move to ‘To Done’!” Clay Staires, Growth Expert, and All-Around Nice Guy

ACTION =

CONFIDENCE

• Don’t Touch It Until You’re

Ready To Handle It!

• TAKE ACTION NOW!

• Always Carry Your Day Timer

System.

• “Get it out of your head.”

• Beware of Emails – they can kill

your time management.

THE RULES:

“If You Always Do What

You’ve Always Done,

You Always Get What

You’ve Always got.”

Clay Staires

STEP #4 – Apply Your PhD

(Pig headed Determination)

If you want it done right…

Sucking Customer

Contributing Worker

Confident Team Builder

Efficient Manager

Effective Leader

IDEAS

• 78% of the American Workforce is DISENGAGED at work!

Gallup poll, 2014

• Why don’t people act on their ideas?

– EMOTION!!

• Fear is a BARRIER! For many it’s an insurmountable wall!

• How do you scale it??

– Replace it with a

TRUTH WALL!

• High Energy

• No Value

• Everybody Has Them

Vision without execution is

hallucination.THOMAS EDISON

Clay, I can’t believe I’m doing it! I made the leap! Thank

you so much for getting me across the bridge and into my

new life!ELIZABETH KING, ELIZABETH KING CONSULTING,

ENTREPRENEUR OF THE YEAR, 2016 WOMEN OF

DISTINCTION

Startup

• High Emotion

• No Value

• Worker Mindset

• Emphasis on what

YOU can do.

Nothing will work unless

you do.

Maya Angelou

Here’s to the crazy ones, the misfits, the rebels, the

troublemakers, the round pegs in the square holes…the ones

who see things differently – they’re not fond of rules…You can

quote them, disagree with them, glorify or vilify them, but the

only thing you can’t do is ignore them because they change

things…they push the human race forward, and while some may

see them as the crazy ones, we see genius, because the ones

who are crazy enough to think that they can change the world,

are the ones who do.

STEVE JOBS

An entrepreneur is someone who works 23 hours a day for

themselves to avoid working one hour a day for someone else.

ENTREPRENEUR MAGAZINE, 6/27/14

There is no such thing as work/life balance. There are only

work/life choices.

LEE COCKERELL, FORMER LEADER OF WALT DISNEY

WORLD RESORTS WORLDWIDE

Signs of Overwork

• Signs of overwork

• You bring your work with you everywhere!

• You don’t delegate well. Or if you do, you end up taking

it back because it’s not right.

• You worry about small, unimportant details. Yes, you

obsess!

• You put off the hard things because you just don’t have

time

• You haven’t prioritized so everything is a priority.

Signs of Overwork

• 25% of entrepreneurs log more than 60 hours a week. Inc.

Magazine, April 2006

• 70% also worked at least one weekend on a regular basis.

Poll from readers of New York Enterprise Report

•53% of American workers are burned out and overworked.

Market Watch, 6/30/2015

•60% of workers use their cell phones to check in with work

outside of normal work hours.

Huffington Post 6/6/2016

• Ok, work is stressful and time consuming…BUT IS IT

GETTING YOU WHERE YOU WANT TO GO??

• How do we scale this next wall and break out of this trap??

Business Model

• High Execution

• Proven Systems

• Mentorship

• Expanded Leadership

Mindset

Most entrepreneurs are merely technicians with an

entrepreneurial seizure. Most entrepreneurs fail because you

are working IN your business rather than ON your business.

MICHAEL GERBER

Over the last few days we have had a million fires at my work. I

found myself doing daily work to help the group catch up. I

realized that I was doing a task that had previously been fulfilling

to do all day long. Now there has been a mindset change. The

entire time I was saying to myself, “I need to be working on the

business, not doing this.” It was definitely an AHA moment.

DR. KYLE TATE, OWNER, INSIGHT EYE CARE

Execution is the key to unlock your freedom!

Welcome to the beauty of a Franchise!

• You don’t have your PhD!!

• Pig Headed Determination

• Education without Execution will never

create Traction!

• 5 Steps to Master Execution – Focus on your TUF’s –The Ultimate Few

– Act on your LEAD MEASURES

– Daily Accountability

– Score Cards for everyone

– Continual Pruning and Perfecting

I Have Systems,

But They Don’t Work!

Wow! I have started using the daily scorecard with my

sales team and over the past 3 weeks they have

increased their production by 47%!

LIZ BROLICK, CEO

“But, Clay, I don’t like doing all this stuff!”

Mature Business

• High Experience

• Scalable Systems

• Daily Accountability

• Organizational Trust

• Time and Financial Freedom

• Discipline to follow the systems

• CNR!

Discipline is the bridge between goals and accomplishment

JIM ROHN

Time for a Break

• Conversations

• What are you hearing?

• What are your 3 TUF’s?

• What has your experience been

with systems?

• Who is doing real well in an area

where you’re doing poorly?

• What are you going to DO about

it?

I’m going to go pee. If the universe is bigger and stranger than I

can imagine, it’s best to meet it with an empty bladder.

JOHN SCALZI, OLD MAN’S WAR

S – Systems Driven

C – Checklist Dependent

A – Accountability Focused

L – Learnable and Trainable

E – Executable By All

SCALE or FailThe Path to Your Future of Freedom

• Life happens and if YOU are holding up everything, when life happens to you, all the other things

crumble.

• You must build systems!

• But what if I'm the only one who knows how to do it?– DEVELOP A CHECKLIST OF WHAT YOU DO!

• Eventually delegate this checklist to someone that can do it as well as you or better.

• You must believe that there will be someone in your future that you can delegate to. You must

keep the big picture in mind! Eventually you will find that person!

• Who do I delegate to?

– Trust? Trustworthy... Yes! Trustworthy first, then trust.

– Diligence tests at the beginning. Look for character.

– But if you don't have systems to delegate, you won't have what you need to equip people to

help you.

Systems Driven

If your business depends on you, you don’t have a business,

you have a job, and it’s the worst job in the world, because

you’re working for a lunatic!

MICHAEL GERBER, E-MYTH

Ask yourself, what are the areas of my business where I can

improve my business systems.

•accounting

• respond to emails

•answer phones

• saving time on computer

• dress code

• respond to people

• equipment use

• recruiting people

• hiring people

• sales calls

• closing deals

Pick One Area to Focus On

Checklist Dependent

The volume and complexity of what we know has exceeded our

individual ability to deliver its benefits correctly, safely, or reliably.

Good checklists are precise. They are efficient, and to the

point…

ATUL GAWANDE, THE CHECKLIST MANIFESTO

Human failure is from:• Ignorance - You don’t know what you don’t know.• Ineptitude - Where knowledge is applied inconsistently or incorrectly.

Checklist Dependent

“We don’t like checklists. They can be painstaking. They’re not much fun. But I don’t think the issue here is

mere laziness. There’s something deeper, more visceral going on when people walk away not only from

saving lives but from making money. It somehow feels beneath us to use a checklist, an embarrassment. It

runs counter to deeply held beliefs about how the truly great among us—those we aspire to be—handle

situations of high stakes and complexity. The truly great are daring. They improvise. They do not have protocols and checklists. Maybe our idea of heroism needs updating.”

ATUL GAWANDE, THE CHECKLIST MANIFESTO: HOW TO GET THINGS RIGHT

• Surgeons will forget critical steps• Don't forget the easily forgettable things.• Four Step Checklist for Central Lines

The nurses were strict, the doctors toed the line, and within one year the central line infection rate in the Hopkins I.C.U. had dropped from 11 percent to zero. Two years after the checklist was introduced, Dr. Pronovost calculated, it had prevented 43 infections, avoided 8 I.C.U. deaths and saved the hospital approximately $2 million.

• Rules in games... referee says you can't do that! Keeps you accountable to rules.

• Checklists will hold you accountable to specific tasks and sequences.

• Sense of urgency!! Accountability supports Urgency!

• The 4 E’s– Energy

– Energize

– Execution

– Edge

• The 3 T’s– Train

– Transfer

– Terminate

• Merit Based Pay idea!– They pay based on results not on time! It forces accountability!

– Design a merit based pay system you can use that forces accountability.

– Pay $10? cut to $8.50 and I'll give you $11 if you turn in your checklist each day.

Accountability Focused

Learnable and Trainable

Good management consist of showing average

people how to do the work of superior people.

JOHN D ROCKEFELLER

•Rockefeller discovered over time that he could only do so much. He had to teach a

group of people to do things as well as him! He taught average people to do superior

work.

•Break down your complex systems into the most basic steps, like recipes for cookies. –Be specific.

–What kind of flour and what brand of butter? Be specific!

•Then make sure there isn't any "jargon" in it.–All companies have jargon!

–MOB?

–Mother of the Bride - wedding videos

•Write it out! Learnable and Trainable for everyone! –Don't abbreviate. It makes it harder!

• It's fun to have lingo, but others won't understand it.

•Video Training? How to do things on the computer.

Learnable and Trainable

• If you have a big vision but don't execute it, you're just hallucinating!

• Everyone has to be able to do these basic steps!

• Gotta be Duplicable and Scalable.

• And it must duplicate quickly.• Build a system where people

with the highest integrity but lowest skill can be successful.

Executable by All

Vision without execution is hallucination.

DON STAIRES

Executable by All

• Duplicate yourself!! • Increase your capacity to process greater complexity. Clone Yourself!•There will always be things that ONLY YOU CAN DO. But that can’t include something you can pay someone else to do!• Ask yourself - in what ways are my systems not executable by ALL? Make a list• Schedule time to work on your business AND in your business. • 5 days IN your business and one day ON it!

Let’s Recap…

Taking the “E” Out of Emotion

You have to change your pictures?

T | E | B | A | R

T > t

Who will be your Yoda?

Act | Learn | Fail | Adjust

If you want it done right…

Sucking Customer

Contributing Worker

Confident Team Builder

Efficient Manager

Effective Leader

“Don’t mistake activity for productivity.”

SCALE or Fail

S – Systems Driven – built on systems, not individuals

C – Checklist Dependent – the checklist will remember what to do instead of the people

A – Accountability Focused – there must be a referee to remind and create urgency; flags must be thrown

L – Learnable and Trainable – a checklist is worthless if people can’t learn it

E – Executable by All – everyone has to be able to do it!

Good leaders prepare and focus

their people

So, How did we do with

the “3” GOALS

“It’s not just what you do, it’s how

you do what you do that makes

all the difference!”

Dave Anderson, Learn To Lead

.com

1. Explain The ONE Reason Why

Leaders Fail – MINDSET!

2. Equip You With 2 Specific Action

Steps and One New Mindset to

Improve Your LEADERSHIP

3. CALL YOU TO ACTION!

$15 Book - $5 Goes To Support The Mentoring Project

Call a Yoda!

918-798-0852www.claystaires.com

STEP 1LEAVE SPEAKER

EVALUATION FORM AT

YOUR SEAT

STEP 2TAKE YOUR NOTES WITH

YOU = TOP SHEET – “Fold it

and tuck it in your pocket”

STEP 3SCHEDULE A TIME TO

IMPLEMENT YOUR ACTION

STEP

“ACTION IS THE REAL MEASURE OF INTELLIGENCE.”– NAPOLEON HILL (Famed success writer and fan of taking action)

“Your life gets better when you do!”

So Go…Live A Better Life

&Make A Bigger

Paycheck!

THANKS FOR BEING

AWESOME!

Clay Staires

Coach, Speaker,

Author

918-798-0852

www.claystaires.com

Clay Staires

Coach, Speaker,

Author

918-798-0852

www.claystaires.com