Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in...

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Stakeholders Stakeholders THE TIMES 100

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Page 1: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

StakeholdersStakeholders

THE TIMES 100

Page 2: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

StakeholdersStakeholders

Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected by the decisions of an organisation.

Page 3: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Types of stakeholderTypes of stakeholder

Shareholders/owners Employees

Managers Customers

Suppliers Local community

Government Competitors

Pressure groups Financiers

Page 4: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Stakeholder interestsStakeholder interests

Each stakeholder group will have its own expectations of the business. For example, customers expect good value for money and a regular source of goods and services.

What do you think are the expectations of the other stakeholders?

Page 5: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Stakeholder conflictStakeholder conflict

Conflict between the needs of stakeholder groups may occur. For example, paying workers higher wages could result in lower dividends to shareholders.

Page 6: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Shareholder conceptShareholder concept

The shareholder concept is the traditional view that shareholders are the most important stakeholder.

This view holds that as shareholders employ managers to run businesses on their behalf, managers’ decisions should only consider the objectives of the shareholders.

Page 7: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Corporate ResponsibilityCorporate Responsibility

In contrast to the shareholder concept, Corporate Responsibility considers the responsibility of an organisation to all stakeholders, including the community and society at large.

CR considers both the financial and non-financial performance of an organisation.

Page 8: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Stakeholders in contextStakeholders in context

Page 9: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Internal and external stakeholdersInternal and external stakeholders

Which of the following stakeholders are internal to the business and which are external?

ShareholdersCustomersLocal communitiesInterest groupsEmployeesManagers

Page 10: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Local community objectivesLocal community objectives

What expectations do local communities have of Shell? How has Shell sought to meet these needs?

Use the Shell case study to help you

Page 11: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Interest groupsInterest groups

Interest groups are people and organisations who can make decisions and form opinions that can affect an organisation. Use the Shell case study to identify the different interest groups that interact with Shell.

Page 12: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Stakeholder conflictStakeholder conflict

Conflict can occur between the needs of different stakeholder groups. Use the case study to find out how Shell attempts to avoid conflict before making major decisions or investments.

Page 13: Stakeholders THE TIMES 100. Stakeholders Stakeholders are groups or individuals with an interest in a business. Stakeholders may affect or be affected.

THE TIMES 100

Useful resourcesUseful resources

Stakeholder lessons suggestions and activities (The Times 100)

Shell case study (The Times 100)Shell website


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Make Change Happen€¦ · Idea 11. Who will be affected by or want to be able to comment upon your proposed change? These are your stakeholders. Action: 1. Take a piece of paper

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Change agent or troublemaker – engaging stakeholders and making change.

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Evaluation Plan Piano di valutazione - UrbanWINS · 2018-12-13 · community creation and social participation) ii Stakeholders affected by the implementation: Citizens, schools,

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Reporting to Stakeholders. What are Stakeholders? An individual or group with an interest in an organisation An individual or group with an interest in.

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WHO VACCINES PREQUALIFICATION UPDATE 14th DCVMN …concerns with prequalified vaccines. Communication to all affected stakeholders Upgraded list of UN prequalified vaccines providing

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FNS Corrective Action Plan vF...affected or an entire business division is affected or the outage has occurred during a critical business process or period, such ... processing of

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Managerial Ethics and Social Responsibility. The Community of Stakeholders Inside the Organization Stakeholders the people whose interests are affected.

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Open Research Online · entering or leaving the UK. The commercial impact of e-Borders on travel firms is investigated by examining the relationships between the affected stakeholders,

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Affected Stakeholders and Resources April 2006 Marcus Hartley and Members of the Consulting Team Presentation to Pacific Fishery Management Council Workshop.

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Stakeholder Expectation on a Sustainable University · 2017. 12. 14. · • HEI are affected by expectations of different internal and external stakeholders considering their specific

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