Government of Karnataka

Department of Technical & Collegiate Education

Dr. S. GOPALARAJU GOVERNMENT FIRST GRADE COLLEGE ANEKAL, BANGALORE URBAN DISTRICT – 562106

STAKEHOLDERS FEEDBACK ANALYSIS

AND

ACTION TAKEN REPORT

ACADEMIC YEAR 2020-21

INTERNAL QUALITY ASSURANCE CELL

3

The most important stakeholders of any higher education institution are students, teachers, alumni and

employers. The facilities and infrastructure and provisions of an institution revolve around the needs

and expectations of its stakeholders. The institution has paid attention to the views and suggestions of

all the stakeholders to obtain feedback on their experience of learning, teaching, infrastructure and other

facilities provided by the institution. Therefore, an institution needs to collect feedback from its

stakeholders to excel in its future endeavors.

All stakeholders have been provided a platform to express their opinion and suggestions in relation to

curriculum, teaching-learning process and suggest improvement areas. For this academic year 2020-21,

IQAC has collected feedback on various aspects related to curriculum, teaching, learning has analyzed

and taken suitable action to improve the overall excellence of the institution.

Students feedback is considered as a backbone of any institution for strengthening the

overall performance of an institution. Students were provided with an opportunity to

comment on the learning experiences and assess the success of academics. For this

academic year 2020-21, the feedback has been collected from 205 students from across

the streams of arts, commerce and management.

Total No. of

Students

No. of Students

Responses Program Wise Semester Wise

394

205

B.A 93 (45.4%) Second Semester 87 (42.4%)

B.Com 89 (43.4%) Fourth Semester 67 (32.7%)

B.B.A 23 (11.2%) Six Semester 51 (24.9%)

Mechanism of feedback:

A google form of questionnaire was created with questions pertaining to different

aspects related to curriculum.

The weblink of the feedback questionnaire was provided to the students to complete

the form within the stipulated time.

The collected feedback has been analyzed and action taken report has been presented:

1. Feedback from Students on Curriculum

Introduction

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Table: 1 Students response on Curriculum

Grades

Is syllabus

creating an

interest in you ?

The link

between the

chapter is

Availability of

the reference

books

Did the syllabus

fulfill the

expectations ?

Overall the

syllabus

was ?

Very Good 90 89 66 67 76

Good 99 104 108 104 112

Average 10 07 18 29 12

Acceptable 04 03 09 04 04

Poor 02 02 04 01 01

Total 205 205 205 205 205

Figure 1: Students feedback on curriculum

43%

51%

3% 2% 1%

1. Is syllabus creating an interest among you

Very good

Good

Average

Acceptale

Poor

43%

51%

3% 2% 1%

The link between the chapter is

Very good

Good

Average

Acceptale

Poor

37%

55%

6% 2% 0%

3. Availability of the reference books

Very good

Good

Average

Acceptale

Poor

37%

55%

6% 2%0%

4. Did the syllabus fulfill the expectations

Very good

Good

Average

Acceptale

Poor

37%

55%

6% 2% 0%

5. Overall the syllabus was

Very good

Good

Average

Acceptale

Poor

5

ACTION TAKEN REPORT

The feedback on curriculum is collected from student. IQAC committee conducted meeting and discussed

with all faculty members on various suggestions and action to be taken.

Suggestions Action Taken

Need to change syllabus

Provide reference books

Need extra resources

Campus road

The affiliating University will revise the syllabus

as per the New Education Policy from academic

year 2021-22 as per the current needs.

Faculty members will recommend BOS to revise

syllabus as per the current needs and job

opportunities.

Department library has been issuing reference

books.

Faculties should ensure that the students get

availability of reference books.

The availability of the learning resources in the

library will be enriched.

More reference books and other related study

materials will be made available to the students.

Alternate entry and exist has been created to

reach Block 2 and Block 3.

Overall Analysis

The overall analysis of the feedback data reveals that teachers have been doing excellent. A majority of

the students are of the opinion that teachers are doing good lessons. Teaching is very good. Overall

acceptable and good. Good teaching and supportive staff.

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Teachers play an important role in moulding the career of the students and building the future leaders of

nation. An online google form was prepared to seek feedback from teachers, permanent and guest

faculties to strengthen the quality of teaching-learning ambience. Feedback on curriculum from 14

permanent faculty and 4 guest faculty members of the institution for the academic year 2020-21was

collected.

Table:2 Teachers response on Curriculum

Questions Very

Good

Good Average Acceptable Poor Total

1. The Committee/BOS is

taking care to ensure the

relevance of the course

offering and updating from

time to time.

12

05

01

0

0

18

2. Objectives and outcomes of

the course & syllabus are well

defined & clear to students &

faculty members.

12

06

0

0

0

18

3. Teaching of the subjects has

encouraged the faculty

members to conduct research

work.

12

06

0

0

0

18

4. Students centered learning

resources are available at

college.

11

05

01

0

01

18

5. Institution academic

calendar of events is designed

& implemented in adherence

to University calendar of

events.

13

05

0

0

0

18

6. The contents of the

curriculum have been

presented from simple to

complex form.

12

06

0

0

0

18

2. Feedback from Teachers on Curriculum

7

7. The curriculum is balanced

with regard to the theoretical

and practical knowledge.

11

05

02

0

0

18

8. The curriculum has the

potential in developing the

habit of self-learning among

the students.

11

07

0

0

0

18

9. Rate the Curriculum in

terms of its ability to make use

of ICT.

06

11

0

01

0

18

10. Programme outcome,

Programme Specific Outcome

& Course outcome are on par

with global standard.

07

09

01

0

01

18

11. Consideration of faculty

members’ opinion during

Curriculum revision.

10

06

02

0

0

18

Figure 2: Teachers feedback on Curriculum

0

2

4

6

8

10

12

14

Feedback from Teachers on Curriculum

Very good

Good

Average

Acceptale

Poor

8

Overall Analysis

The overall feedback from faculty members has been excellent about curriculum, learning

outcomes and other aspects. About 67 % of the teachers have opined that framing and

updating of the syllabus, objectives and outcomes of the syllabus are well defined,

availability of learning resources, academic calendar of events is designed and

implemented

ACTION TAKEN RPEORT

Suggestions Action Taken

Need to improve job skills

Need to improve job skills

Classroom should be digitalized and

improve Infrastructure facility

More initiatives to be taken for overall

development of college.

As per the New Education Policy 2020, skill based

education and job oriented skills has been

introduced.

ICT enabled classrooms.

Efforts will be made to improve infrastructure

facilities.

More and continuous efforts to be made for the

overall development and enhancement of teaching-

learning process.

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Table: 3 Feedback from Alumni on Academics, Administration &

Infrastructure

Questions Very

Good

Good Average Acceptable Poor Total

1. Alumni association/

Network of old friends of your

college

83 44 07 01 03 138

2. Head of the institution is

accessible

70 63 04 0 01

138

3. Administrative staff of the

institution is accessible for

various services

70 32 09 06 01

138

4. Faculty members are

reachable for guidance &

support

77 49 08 02 02

138

5. Alumni members are

encouraged to provide

valuable suggestions for the

growth of the institution

63

68

03

01

03

138

6. Platform is provided for

regular interaction with current

students.

51 66 15 03 03

138

7. Rate the course you studied

in terms of employability skills

69 60 06 02 01

138

8. Rate your stay at college in

terms of teaching, learning &

administration

89 45 03 0 02

138

9. Overall feedback about

college

86 47 03 0 0

138

3. Feedback from Alumni on Academics, Administration and Infrastructure

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Figure 3: Feedback from Alumni on Academics, Administration &

Infrastructure

Overall Analysis

The overall analysis of feedback from alumni reveals that the college is one the best educational

institution imparting quality higher education in Anekal Taluk and suggests to improve the existing

facilities. As opinioned by alumnus this college is really one of my best journey in my life. Good

college, good teaching and also very good lectures, good knowledge, and teaching experience, very

good accommodation for poor or middle class students and it's very good to village students. I love

my college. Good faculty but require more facilities. Based on the suggestions given by the Alumni,

more initiatives will be taken to increase the network of all alumni members and make them involve

in every sphere for overall development of the institution.

0102030405060708090

100

Very good

Good

Average

Acceptale

Poor

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ACTION TAKEN RPEORT

Suggestions Action Taken

Introduce more courses

Need to start PG courses

Improve campus infrastructure.

Improve the facilities,

accommodation, and control the

public appearance in college

premises.

To improve participating of inter

college competition

To provide more technical skill to

students.

Encourage to prepare competitive

exams.

The college's governing body must

include a meeting of old students once

every three months.

In this regard initiatives will be taken to start PG

courses after seeking permission from DCE &

affiliating university.

Efforts will be made to improve infrastructure

facilities.

Compound wall has been built to prevent the

public appearance.

To encourage more participation of students in

inter-collegiate events.

As per the New Education Policy 2020, skill based

education and job oriented skills will be

introduced.

To encourage and guide the students more for

competitive exams.

Though Alumni meetings have been conducted

efforts will be made invite all alumni to attain

meetings and to support the development of the

college.

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Table: 4 Feedback from Employer on Curriculum

Questions Very

Good

Good Average Acceptable Poor Total

1. Ability to contribute to

achieve the goals and

objectives of the

organization

19

12

02

01

0

34

2. Ability to manage

relationship (seniors,

subordinates and juniors).

20

13

01

0

0

34

3. Communication skills 16 17 01 0 0 34

4. Commitment towards

completing the task in time.

20 13 01 0 0 34

5. Ability to work in a group

and leadership skills

16 16 01 01 0 34

6. Ability to take extra

responsibility

15 17 01 01 0 34

7. Overall performance of the

alumni(your employee)

18 13 03 0 0 34

8. The present curriculum is

as per the needs of the

industry.

14 17 02 01 0 34

9. The syllabus has good

balance between theory and

application

17 16 01 0 0 34

Overall Analysis

The overall analysis of feedback from employer reveals that the ability of contribute to achieve the

set goals and manage relationship with fellow colleagues, commitment towards completing the task

in time has been very good. More efforts will be made to impart the students with more career and

placement guidance.

4. Feedback from Employer on Curriculum

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Figure 4: Feedback from Employer on Curriculum

ACTION TAKEN RPEORT

Suggestions Action Taken

Create more opportunities for student

leadership development.

Provide more specialties to students.

To adopt new techniques in teaching.

Soft skills, Personality development and skill

development training programme have been

organized to match with the employment needs.

ICT enabled classrooms have been facilitated.

Faculty members have been informed to equip with

ICT classes to make the students gain with more

knowledge.

Conclusion Thus the feedback given by the stakeholders has been analyzed and suitable action was taken to satisfy

the expectations of students, alumni and employers. This further helps us to improve the overall

performance as per the expectations and needs to meet the current needs.

0

5

10

15

20

25

Very good

Good

Average

Acceptale

Poor