Stafford House School of English · • Opportunity to sit the online Cambidge ESOL BULATS exam....

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Stafford House School of English

Representative Manual 2012

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Introduction

Welcome to Stafford House 2012. There have been a lot of changes to our school in the past 12 months and this document is designed to outline the key information you need to be able to work with us.

Our schools in Canterbury and London are dedicated to providing excellence in English teaching and welfare, and we want to get better. We welcome your feedback, both good and bad, and we promise to act upon your comments quickly and positively.

Our commitment to you is this:• Quick Response• Personal Service• Attention to detail

We really appreciate you have a choice of many schools to work with, and thank you for your business.

Stephan RoussounisBusiness Development DirectorStafford House School of English

Key Contacts

Centre Details

Course Details

How to make a booking & Visas

Accommodation & Transfers

Terms & Conditions

Accommodation Profiles

Price List & Application Form

Pages

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Contents

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Key Contacts

Business Development DirectorStephan RoussounisEmail: [email protected]

For any commercial enquiries please contact Stephan Roussounis or your Cambridge Education Group Market Development Manager.

AdmissionsMargarita AtlasovaEmail: [email protected]: +44 (0) 1223 447707Skype: stafford.house.admissions

Our admissions are administered in our head office in Cambridge. We have a team to deal with your bookings and enquiries, and Margarita leads this team for Stafford House. Over time you may be introduced to other regular contacts.

FinanceFor any Finance enquiries please email this address:[email protected]

Centre Details

CanterburyStafford House School of English19 New Dover RoadCanterburyCT1 3AHUK

Tel: +44 (0) 1227 452250Fax: +44 (0) 1227 453579Email: [email protected]

Key ContactsPrincipal: Pat O’DonoghueEmail: [email protected]

Vice Principal: Naomi CooperDirector of Studies: Vicky McWilliamAccommodation: Janice Wiles and Glynis Batter

Please forward all correspondence through:Email: [email protected]

FactsClassrooms: 12Facilities: Cafe, Library, Patio,

IT Suite – 15 Computers,One to One rooms

LondonStafford House School of English2 Southampton PlaceLondonWC1A 2DAUK

Tel: +44(0) 207 841 1590Fax: +44 (0) 207 841 1594Email: [email protected]

Key ContactsPrincipal: Jackie McGuireEmail: [email protected]

Director of Studies: Carl RobertonAccommodation/Welfare Manager: Jack Rose Student Support: Emma Toal

Please forward all correspondence through:Email: [email protected]

FactsClassrooms: 15Facilities: Cafe, Library

Student Lounge – 6 ComputersFree Wifi

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Course Details

Certificate of English – StandardIdeal course for:Students who want to combine part-time English Studies with other commitments, interests or tourism.

Key Features:• Develops listening, speaking, reading and writing skills• Improves grammar and extends vocabulary• Morning lessons only, allowing plenty of free time• Certificate of achievement awarded on completion of course• Course material, internet access and activity programme

included in course fees.

Quick factsStart dates Any Monday

Level Levels 2 – 7Elementary to Proficiency

Lessons per week 20 (15 hours)

Average class size 10 (max 14)

Course length 1 – 36+ weeks

Age 16+

UPGRADE THIS COURSE with 5 or 10 lessons of one-to-one tuition to improve your English even faster.

UPGRADE THIS COURSE with 5 lessons of one-to-one tuition to improve your English even faster.


Level Levels 1 – 7Beginner* to Proficiency

Lessons per week 30 (22.5 hours)


Course length 1 – 36+ weeks

Age 16+

*Beginner start dates: First Monday of each month

Certificate of English – IntensiveIdeal course for:Students aiming to reach English proficiency through a fully immersive, proven and focused intensive course.

Key Features:• Full-time course – immersive, active and proven• Develops listening, speaking, reading and writing skills• Improves grammar and extends vocabulary• Choice of specialist electives tailored to personal needs –

including British culture, current affairs, art & design, the media, business, study skills and essential English Skills

• Certificate of achievement awarded on completion of course• Preparation for IELTS and Cambridge ESOL exams available

on demand• Specialised afternoon electives, course material, internet

access and activity programme included in course fees.


Level Levels 3 – 7Pre-Intermediate to Proficiency



Course length 5 – 51 weeks

Age 16+

Exam dates available every month

Exam preparation courses – IELTS PreparationIdeal course for:Students wishing to progress to university and for those who need tailored, intensive preparation to reach a certain IELTS score by a specific deadline.

Key Features:• Full-time, super-intensive, tailored programme leading to

IELTS success• Develops all the skills and confidence needed• Course material, internet access and activity programme


TOEFL and TOEIC preparation also available on request. We can also arrange exams at a local testing centre.

Quick factsStart dates Various throughout the year. Please see Price List.

Level Levels 4 – 7Intermediate to Proficiency



Course length 10 or 11 weeks

Age 16+

Exam preparation courses – Cambridge ESOLIdeal course for:Students looking for a worldwide recognised assessment of their English.

Key Features:• Full-time, super-intensive, tailored programme leading to

success in the Cambridge ESOL exams (FCE, CAE, CPE).• Develops all the skills and confidence needed to ensure

success• Course material, internet access and activity programme

included in course fees

Preparation for PET and BEC also available on request.TOEFL and TOEIC preparation also available on request.

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Quick factsStart dates First Monday of each month

Level Levels 4 – 7Intermediate to Proficiency



Course length 2 – 6 weeks

Age 18+

Certificate of Business EnglishIdeal course for:Students who want to improve their business English and its use in the workplace.

Key Features:• Full-time, intensive course with specialist options introducing

business vocabulary for applied use in the workplace• Develops the listening, speaking, reading and writing skills

required in the commercial world• Improves grammar and extends business vocabulary• Certificate of achievement awarded on completion of course• Internships available subject to visa regulations• Opportunity to sit the online Cambidge ESOL BULATS exam.• Course material, internet access and activity programme



Level Levels 1 – 7Beginner to Proficiency

Lessons per week Full-time one-to-one 5, 10 or 20 lessons

Maximum class size 1

Minimum booking 5 lessons (5 x 45 minutes)

Age 16+

One-to-One EnglishIdeal course for:Students who want to take the premium route to English success through personalised one-to-one tuition.

Key Features:• Can be added to ANY course• Develops listening, speaking, reading and writing skills with

exclusive access to own dedicated tutor• Improves your grammar and extends your vocabulary,

tailored to your needs• Wide choice of specialist electives, greater flexibility to

pursue preferred interests and focus• Certificate of achievement awarded on completion• Preparation for IELTS and Cambridge ESOL exams available

on demand.

Find out more! Visit our website:www.staffordhouse.com/courses

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How to make a booking

We aim to make our booking procedures as clear and as simple as possible. If you have any questions relating to bookings, do not hesitate to contact us on +44 (0) 1223 447707 or email [email protected].

Registration and PaymentTo register for a course, send a completed and signed Registration Form to the School by fax, post or email as outlined in How to Register. You should pay either: a) The full course fees including a non-refundable deposit of £200 or b) £200 non-refundable depositGeneral Student Visa applicants must pay full fees upon application.

How to PayIf paying by bank transfer or banker’s draft, make the transfer payable to ‘Stafford House School of English Limited’ to the School account (details below).

If paying by sterling cheque, make it payable to and send it to ‘Stafford House School of English Limited’ by post with the registration Form.

Please quote the student’s full name and student number on the transfer. If paying by credit or debit card, make sure that you complete all the details in the credit card section of the Registration Form.

Bank Account DetailsNational Westminster Bank plc Account Number: 08802106City Centre Branch Sort Code: 60-04-2711 The Parade IBAN: GB10NWBK60042708802106Canterbury, CT1 2SQ, UK Swfit: NWBKGB2L

Please note there are charges for some types of payment:• Cheque: No charge• Bank Transfer: £12• Credit Card: 2%• Debit Card: No Charge

The standard postage costs to send documents out to a student will be met by the School, If students require courier services the costs must be paid by the student. Prices are indicated on our pricelist.

Additional InformationOnce a student arrives at the School as a Highly Trusted Sponsor we must check the following:

Student’s Passport – please bring to school on your first day – each student’s passport photo page and UK Visa details will be photocopied and stored on our database.

The student must provide full contact details (full address and a telephone/mobile number) to school staff on the first day, even if they have made their own accommodation arrangements.

The school will check students’ attendance in class daily. If they miss more than 10 consecutive days of classes without authorisation the school is required to report this to the UK Border Agency.

The student must inform the school in advance of any planned absence such as an official appointment or family commitment. In the event of an unexpected illness, they are required to telephone the school on the morning of their illness. If the illness persists, they should seek medical advice and arrange for a doctor’s note.

HolidaysStudents following courses longer than 11 weeks in duration are entitled to take holidays as follows, provided that at least 14 days advance notice is given:• iftheirCourseis12−23weeks,theyareentitledto2weeksholiday• iftheirCourseis24−35weeks,theyareentitledto4weeksholiday• iftheirCourseis36−51weeks,theyareentitledto6weeksholiday

However, we cannot guarantee students will be in the same classes or Accommodation upon their return.

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Stafford House School of English is recognised by the UK Border Agency (UKBA) as a Highly Trusted Sponsor. Both schools operate under one licence, allowing students to take advantage of both locations while studying with us. Visa Nationals have three choices when applying to study in the UK, all involve applying in the student’s home country.

EU StudentsNo Visa required. Standard student application process.

Student Visitor Visa (SVV) / Child Visitor Visa (CVV)The SVV is available to any Visa or Non-Visa Nationals that would like to come to the UK to study for up to six months. Visa Nationals must apply in their country before visiting the UK, whilst Non-Visa Nationals can receive the SVV upon arrival in the UK.

A Student Visitor Visa may be a useful option for you if you are:• Coming to study in the UK for 6 months or less• Do NOT have CEFR Level B1 of English• Not going to need to extend your Visa in the UK

A Student Visitor Visa is NOT a suitable option for you if:• You are going to be studying a course lasting more than 6 months• You may need to extend your stay in the UK

Extended Student Visitor Visa (ESVV)English Language students wishing to attend exclusively English language courses can apply for an Extended Student Visitor Visa allowing them to stay for up to 11 months. The Extended Student Visitor Visa is only available to applicants outside the UK and over 18 years old at the time of application.

If you are a ‘Non-Visa National’ who does not normally need a Visa to study for up to 6 months, you must apply in your country for the extended Visa if you wish to take a longer English language course.

The Extended Student Visitor Visa’s other requirements, entitlements and restrictions are the same as those for the current student visitor route.

An Extended Student Visitor Visa may be a useful option for you if you are:• Coming to study in the UK for up to 11 months• Are NOT able to study a course at CEFR Level B1 or above• Not going to need to extend your Visa in the UK.

An Extended Student Visitor Visa is NOT a suitable option for you if:• You are going to be studying a course lasting more than 11 months• You may need to extend your stay in the UK.

Terms Explained: Visa NationalsA person who is a national or citizen of certain countries and will always require a Visa to come to the United Kingdom. The countries or territories are listed in Appendix 1 of the immigration rules.

Non-Visa NationalsA non-Visa national is a national or citizen of any country that is NOT listed in appendix 1 of the UKBA immigration rules (nationals of countries listed in appendix 1 are Visa Nationals). A non-Visa national does not need a Visa to come to the United Kingdom for less than six months, unless it is a requirement of the immigration category under which they are entering. A non-Visa national coming to the UK for more than six months will need a Visa.

Visas

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This Visa allows students to stay in the UK for extended periods of study and must be initially applied for outside the UK. Students have the right to extend their Visa while in the UK, and may be able to benefit from free health care whilst studying in the UK.

To be eligible for an Adult Student Visa under the Tier 4 Points Based System they must obtain a total of 40 points. To gain the necessary points they should be accepted on a course at a school that:

• is accredited by an accrediting body approved by the UK Border Agency. Stafford House is accredited by Accreditation UK, a joint scheme run by the British Council and English UK and is recognised by the UKBA.

• is on the UKBA Register of Sponsors. Stafford House School of English is a Highly Trusted Sponsor on the Register of Sponsors.

Students will score 30 points for having a valid confirmation of acceptance for studies (CAS). When students apply, they must:

• Write the CAS reference number on their application form and include a copy of the CAS statement• Provide the documents mentioned in the ‘Evidence Used to Obtain Offer’ section in the CAS.

For pure language courses, this would normally be a SELT (IELTS/TOEFL test) certificate as listed in the UKBA’s SELT list (http://www.ukba.homeoffice.gov.uk/sitecontent/applicationforms/new-approved-english-tests.pdf)

How does a student show that they have sufficient funds?Students will score 10 points if they provide evidence that they have enough money to pay their course fees and living costs. They must show evidence that:

• have paid all or part of their course fees and (if relevant) accommodation fees to their Tier 4 sponsor;

and/or

• are receiving official financial sponsorship; and/or• have enough money to cover their remaining course fees and living costs, if any.

Full details can be found on UKBA website at: http://www.ukba.homeoffice.gov.uk/studyingintheuk/adult-students/evidence/money/

How does a student show that they meet the required minimum English language level?

The student must submit evidence to the UK Embassy/Consulate that they meet a minimum English language level of CEFR B1 when applying for a Tier 4 General Student Visa.

The evidence for English must be a Secure English Language Test. The following tests are the most well recognised:

• Cambridge English Exams: KET, PET, FCE and CPE, BULATS• IELTS• TOEIC• TOEFL• Pearson Test of English Academic

A full list can be found here:http://www.ukba.homeoffice.gov.uk/sitecontent/documents/employersandsponsors/pointsbasedsystem/new-approved-english-language

They can send copies to Stafford House but must submit the original(s) with the Visa application.

PBS Tier 4 General Student Visa (GSV) (age 16+)

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For each qualification listed, you must provide:• the original certificate(s) of qualification; or• the original transcript of results

Entry Clearance Officers will make verification checks that the documents are genuine.As a suppliment to the above we ask students to take a Skype Interview with one of our academics.

If a student’s English level is below B1 (i.e. Beginner or Elementary) they can only initially apply for a Student Visitor Visa / Child Visitor Visa or Extended Student Visitor Visa.

What is the cost of a Visa? (Accurate as of October 2011)

Adult General Student Visa (from outside the United Kingdom): £255Extended/Student Visitor Visa: £140

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We provide a variety of options in both Canterbury and London. These consist of:

HomestayIn Canterbury all Homestays are Half Board – breakfast and dinner daily and lunch at weekends in homestay is included in the accommodation we offer. The host family also takes care of a reasonable amount of personal laundry, usually once a week. For students living outside a comfortable walking distance to the school, every weekday we provide a free bus service to and from the School at pick-up points in the homestay areas. The School acts as an intermediary between the student and the householder.

In London we offer a wider variety of homestays, offered directly by the school or through established third party providers. The School will always act as the interface between accommodation and the students. Two weeks’ notice is required to change homestay accommodation. A cancellation charge equivalent to the cost of two weeks’ stay is applicable to any homestay cancellations.

Please note that homestay accommodation can only be booked upon receipt of full payment and flight details.

ResidencesResidential students are responsible for their own personal laundry and coin-operated washing machines are provided. Bed linen is provided and changed weekly. Students should bring their own towels. You are advised to contact us for further information on the different residences before making your booking as availability is limited.

Please note that residential accommodation can only be booked upon receipt of full payment and flight details, and a cancellation charge of up to the cost of four week’s stay applies.

Private OptionsStudents are free to not book accommodation with the School and make independent arrangements. We cannot be held resposible for the accommodation booked in this way. We will do our best to point students in the right direction should they want to find independent accommodation. We are also pleased to advise on local guest houses and hotels which should be booked direct with the establishment concerned.

Student HousesThis option allows students to share with other students in a house, living in an independent but social environment. In London the houses are located near underground stations and in Canterbury are close to the school.

All the houses have been recently decorated and have a living room and often a garden. The modern bathrooms are tiled and kitchens are fully equipped with washing machine and all major appliances (except dishwasher), cutlery, crockery and cooking utensils are provided.

Rooms are cleaned before occupancy only and common areas of the houses are cleaned every 2 weeks. Bed linen is provided but students should bring their own towels. Students are responsible for cleaning their own rooms and laundering their bed linen. Wireless Broadband Internet connection is included in the price.

Please note that student house accommodation can only be booked upon receipt of full payment and flight details.

General notes

The School does not make a profit on accommodation. A small part of the fees are retained to cover administration costs. Students wishing to extend their accommodation must give 2 weeks’ notice. We can not guarantee the availability of of the same homestay. Any accommodation arranged outside a student’s registered course dates is at the discretion of the School and subject to additional payment.

Before booking flights please note that students are expected to arrive in their accommodation between 8am and 10pm. Later arrivals may not be possible, please check with the school first. Student houses, residences (apart

AccommodationFind out more! Visit our website:www.staffordhouse.com/accommodation

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from Piccadilly Court) and self-catering homestays, are only available for students who are over 18 years old. Overnight guests are not permitted.

If you are applying for a student visa, your accommodation will not be confirmed until the visa has been granted and flight details received. We require notification of visa confirmation at least 14 days before arrival, otherwise we cannot guarantee your preferred choice of accommodation will be available.ChristmasBy prior arrangement, we can provide homestay accommodation for the Christmas period for an additional fee. In Canterbury this is £40 extra per week (full board). In London this is £50 extra per week

Arrival and DepartureWe provide tuition from Monday to Friday. All course fees are priced on the basis of an arrival on a Sunday and a departure on a Saturday. We will charge for any extra nights of accommodation at our published rate of:• £25 per night homestay and • £35 per night residential. For example, booking accommodation for two weeks Monday to Monday would be charged at two weeks plus two nights.

TransfersTransfers can be arranged for students on request - please let us know on the booking form. All prices shown below are one way only.

Arrival/Departure London Canterbury

Heathrow Airport £80 £130

Gatwick Airport £95 £125

Stansted Airport £95 £130

Luton Airport £95 £130

Ebbsfleet international N/A £80

Ashford, Dover or Ramsgate Train Stations N/A £60

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OUR TERMS AND CONDITIONS (“Terms”)

We are Stafford House School of English Ltd, a company registered in England and Wales (no. 00656294) having our principal places of business at 19 New Dover Road, Canterbury, CT1 3AH, United Kingdom and 2 Southampton Place, London, WC1A 2DA (“School”, “we”, “us” or

“our”).

These Terms govern the relationship between us and you. PLEASE READ THESE TERMS CAREFULLY. BY SIGNING THESE TERMS, YOU ARE ENTERING INTO AN ENFORCEABLE LEGAL AGREEMENT WITH US. If you are under 18 years of age, please ask your parent or guardian to sign these terms on your behalf.

These Terms are divided into four parts:

PART A - Enrolment, courses and accommodationPART B - AttendancePART C – Cancellation PART D – General

1. DEFINITIONS

• Accommodation - any accommodation we provide or arrange for you;• CAS - the confirmation of acceptance for studies issued by the relevant UK Immigration Authorities;• Course - any course of study we offer;• Deposit - a non-refundable payment of £200;• Fees - the Deposit, Registration Fee and Tuition Fee;• Price List - a published document of Fees and Courses;• Personal Information - any personal information about you that we reasonably require including but not limited to your date of

birth, address, telephone number and email address;• Registration Fee - the fee payable to us for enrolling you on a Course and finding you any Accommodation;• Representative - any person we authorise to make our Courses available to you;• Tuition Fee - the fee payable for tuition on any Course;• UK Immigration Authorities - the agencies, departments and other governmental bodies in the United Kingdom responsible for

border control and immigration including the UK Border Agency;• Visa - an authorisation attached to your passport that allows you to enter into and study in the United Kingdom for the duration of

your Course.• Confidential Information - Means personal data which relates to a living individual who can be identified from that information or

with respect to any person any and all materials and information of or relating to such person constituting or concerning products, services, contracts, business models, methods or practices, financial projections or results, know how, trade secrets, intellectual property or ideas which, at the time or times concerned, are not generally known to third persons and such other information as may be proprietary or confidential in nature or is identified by such person as confidential.

PART A - ENROLMENT REQUIREMENTS, COURSES AND ACCOMMODATION

2. IMMIGRATION AND RIGHT TO STUDY2.1 You are responsible for fully complying with all requirements of the British Immigration Authorities both before and during your stay in the United Kingdom. IF THE YOU FAIL TO COMPLY WITH THESE REQUIREMENTS AND ARE EXPELLED FROM THE UNITED KINGDOM, YOU WILL NOT BE ENTITLED TO ANY REFUND OF FEES.2.2 We may decline to enrol you for any Course if we do not think you intend to comply with any of the requirements of the UK Immigration Authorities.2.3 If you need a Visa to enter the United Kingdom, you are responsible for making sure your Visa covers the duration of your Course and for arranging any extensions to your Visa. 2.4 The UK Immigration Authorities may need proof you have enrolled on a Course. Once we receive the Fees from you, we will provide you, on request, with written confirmation of your enrolment.2.5 You agree that we may inspect and copy your passport and any other documents relating to your Visa and right to stay and study in the United Kingdom and that we may disclose the same to UK Immigration Authorities or as otherwise permitted by law. 2.6 If you withdraw from any Course we may report your withdrawal to the UK Immigration Authorities and to the British Embassy or High Commission in your home country.2.7 If your application for a Visa is successful but you decide not to attend the Course, YOU WILL NOT BE ENTITLED TO ANY REFUND OF FEES and we will notify the UK Immigration Authorities of your decision.

3. ENROLMENT3.1 You must be at least 16 years of age to enrol on any Course. Places on Courses are subject to availability. We reserve the right to refuse to enrol you on any Course entirely at our discretion.

3.2 Enrolment on our Courses is personal to you. You cannot transfer your enrolment to anyone else.

Terms and Conditions

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4. COURSES - WHAT’S INCLUDED?4.1 Together with academic instruction, each Course includes the following at no additional charge: • coursebook;• first day placement test;• use of our study centre;• internet access; and• attendance certificate (provided you have attended at least 85% of the classes on your Course).• end of course report (upon request)

4.2 If you study with us for 8 weeks or more, we will also provide you with an interim report on your progress before your end of Course report.4.3 You are responsible for paying for any materials or services not listed in this section 4 including, for example, exam fees (see section 9), bank charges, insurance costs and travel expenses.

5. CHANGES TO COURSES 5.1 We reserve the right to cancel or alter our Courses at any time. If we do so, we will offer you an alternative Course or a refund of your Fees.5.2 We will let you know the timetable for your Course. If we change the timetable at anytime, we will let you know.5.3 You may ask to change courses. All requests to change courses are subject to availability and are entirely at our discretion. We may charge you an administration fee for changing Course. We will let you know in advance how much this will be and when you will need to pay it.

6. CLASSES6.1 The average number of students in any class depends on the Course but will not be more than 14.6.2 Classes are held every day from Monday to Friday and start in the morning. 6.3 Classes will take place either at our premises or at alternative premises (which will be of a similar standard to our own premises).6.4 Once you start your Course you can, subject to availability, increase the number of classes you take. You may not reduce the number of classes you take.

7. ACCOMMODATION7.1 Prices for Accommodation are set out in the Price List.7.2 If you ask us to provide you with accommodation, we will try to place you at the accommodation of your choice or we will offer you a suitable alternative.7.3 Your accommodation can only be booked and confirmed upon receipt of full payment and so payment must be made in advance of arrival.7.4 You must arrive at the Accommodation on a Sunday unless we tell you otherwise . You must let us know your arrival and departure dates. You can only change you arrival and departure dates by special arrangement with us. We may charge you if you change your dates.7.5 When you stay at our Accommodation you must comply at all times with our conduct requirements and any house rules. If you fail do not, we may remove you from the Accommodation.7.6 When you are staying at our Accommodation you must not cause damage to property or persons, cause disturbance or nuisance, or be abusive or disrespectful to anyone.

8. YOUR LEVEL OF ENGLISH8.1 Before you start your Course, you must sit our test so we can assess the standard of your English language skills. We will use the results of the test to determine the appropriate level of study for you.8.2 If we think you do not have the skill level we require for the Course you have chosen, we may move you to a Course which we think is more suitable for you. Our decision to put you on a different Course will be entirely at our own discretion and will be final.8.3 You are not entitled to any refund of fees if we require you to attend a different course from the course you originally selected.

9. EXAMS9.1 You may ask us to enter you for any appropriate and available English language exams that we support. We reserve the right not to enter you for any exams if we do not think you are ready and our decision will be final.9.2 If we do enter you for any examinations, you will be liable to pay us any applicable fees including fees for the Cambridge Exam Preparation courses.

10. AIRPORT TRANSFERS10.1 We can arrange transfers to and from the School and the airports listed in the Price List, which also lists the charges for transfers. 10.2 You must let us know if you would like us to arrange an airport transfer. 10.3 7 days before your flight you must give us details of your flight, arrival airport, arrival time, flight number, airline and point of origin. You must also let us know if any of this information changes. IF YOU DO NOT GIVE US THIS INFORMATION WE WILL NOT ARRANGE THE TRANSFER AND WE WILL NOT REFUND YOUR TRANSFER FEE.10.4 Transfers will only be booked upon receipt of full payment and so payment must be made in advance of arrival.10.5 If your arrival is delayed by more than 1 hour you will be charged the fee set out in the Price List.

PART B - ATTENDANCE

IF WE EXPEL YOU FROM THE SCHOOL OR WE EXCLUDE YOU FROM ANY CLASS OR ANY COURSE UNDER THESE TERMS, WE WILL NOT GIVE YOU ANY REFUND OF FEES.

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11. ATTENDANCE11.1 You must arrive at each class before it starts and return promptly after any break. You will be excluded from a class if you are more than 10 minutes late. If you are persistently late for your classes, we may expel you from the School11.2 We expect you to attend every class in your Course. We will take disciplinary measures if you fail to attend AT LEAST 85% of the classes on your Course. We may also expel you from the School. 11.3 If you do not attend the first day of your Course without giving us an explanation we think is acceptable, we may expel you from the course or transfer you to another course.11.4 You must let us know if you plan to be absent from class for any reason. If you miss a class because you are ill, you must give us a doctor’s certificate. If you do not give us a doctor’s certificate, we may exclude you from your Course.11.5 If you hold a General Student Visa and you fail to meet our minimum attendance requirements or you do not attend any of your classes for 10 consecutive days without our authorisation, we must report this to the UK Immigration Authorities.

12. HOLIDAYS 12.1 If your Course is longer than 11 weeks, you are entitled to take holidays from your Course as follows provided you give us 14 days advance notice:• if your Course is 12 - 23 weeks, you are entitled to 2 weeks holiday• if your Course is 24 - 35 weeks, you are entitled to 4 weeks holiday• if your Course is 36 - 51 weeks, you are entitled to 6 weeks holiday

12.2 If you take any holiday, we cannot guarantee you will be in the same classes or Accommodation when you return.

13. CONDUCT13.1 We have minimum conduct rules. We will not accept: poor attendance; disrespect to members of staff or other students; foul, inappropriate or abusive language; violence; intimidating or insulting behaviour; bullying; any form of discrimination (including based on race, gender, religious beliefs or sexuality); or any other act or behaviour that does or may bring the School into disrepute or cause any harm or suffering to staff, other students or members of the public. 13.2 If you fail to meet our minimum conduct requirements, we may suspend expel you. We may also take any further action we think is appropriate including informing the UK Immigration Authorities and, if you are under 18 years of age, your parent(s) or guardian.13.3 If you cause any damage to School property, we will ask you to pay the full cost of repair or replacement.

14. COMPUTERS14.1 We may at our discretion make our computers and internet access available for your use subject to availability.14.2 You must use our computers and internet access in accordance with our instructions and applicable codes of conduct. You may not use our computers or internet access for any illegal or unauthorised purposes (including accessing pornographic, obscene or illegal material) or for any commercial purposes.

15. PHOTOGRAPHY We may take photographs and films of you for promotional and marketing purposes. You must let us know if you do not wish to be photographed or filmed.

16. YOUR PROPERTY You are solely responsible for the safety of any personal property your bring to School including any post sent to the you at the School and exam results or certificates.

PART C - CANCELLATION

17. CANCELLING YOUR COURSE17.1 If you cancel your Course at least 30 days before it is due to start, we will refund the Tuition Fee received by us from either you or your Agent. IF YOU CANCEL YOUR COURSE LESS THAN 30 DAYS BEFORE IT IS DUE TO START, YOU WILL NOT BE ENTITLED TO ANY REFUND OF FEES.17.2 If you cancel a course which is longer than 4 weeks, we will give you a non-transferable credit note for that part of the course which was longer than 4 weeks. For example, if you cancel an 8 week course, we will give you a credit-note for 4 weeks. You can use the credit note to obtain a reduction in fees payable to us if you enrol onto any other Course within the following 6 months.

18. CANCELLING ACCOMMODATION - Homestay18.1 If you cancel your homestay accommodation at any time there will be a charge equivalent to the cost of two weeks’ stay.18.2 If you would like to amend your homestay accommodation booking you will be required to give two weeks’ notice in writing.

CANCELLING ACCOMMODATION - Residential and other 18.3 If you cancel your Stafford House residence booking at any time there will be a charge equivalent to the cost of two weeks’ stay.18.4 All other residence / houseshare / apartment accommodation is subject to four weeks notice in writing.

19. VISA REFUSAL19.1 We will not refund any Fees if you withdraw your application for a Visa.19.2 If your Visa application is refused through no fault of your own, you must give us the original copy of the letter from the relevant UK Immigration Authorities stating your Visa application is refused. We will then refund you or your Agent any Fees received by us (including any fees for a CAS) but not the non-refundable Deposit.19.3 If you re-apply for a Visa after being refused and we accept you onto a Course, you will not have to pay the Deposit again but you will have to pay the Registration Fee and fees for a CAS again.

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20. REFUNDS We will pay any refunds to either you or your Agent being the person from whom we received payment. If a credit or debit card was used to make a payment, we will issue any refund to the same card.

PART D - GENERAL

21. SCHOLARSHIPS If your Fees are paid by a scholarship or government grant, you must pay us an agreed deposit if we do not receive payment of your Fees before your Course starts.

22. RECORDS22.1 On the first day of your Course, you must give us your passport (or ID Card if you are resident in the EU). We will copy it and return the original to you.22.2 We will ask you to provide us with certain Personal Information. It is your responsibility to update any Personal Information you give us if it changes.22.3 You agree that we can use, copy and store your Personal Information for our general business purposes. You agree we can disclose your Personal Information to others as set out in these Terms or otherwise permitted by law.22.4 We will comply at all times with our obligations under the Data Protection Act 1998 in relation to your Personal Information.

23. EVENTS OUTSIDE OUR CONTROL We are not responsible for any events outside our reasonable control which may cause the closure of part or all of the School and the cancellation of any classes, Courses or other services or materials we provide. Events outside our reasonable control may include, without limitation, war, riot, civil strife, industrial dispute, terrorist activity, disaster, storm or other extreme weather conditions, flood, plague and infectious disease.

24. INSURANCE24.1 You are solely responsible for ensuring you have any appropriate insurances in place to cover your travel to the UK and attendance at the School.24.2 We recommend that before you travel to the UK you have adequate insurance in place covering travel, medical treatment, accidents, Course cancellation and all associated risks. You accept that any insurance arrangements you enter into are at your own risk and that we shall not be responsible for any costs, expenses or other losses you incur.

25. LIABILITY25.1 Nothing in these Terms shall limit or exclude our liability for;25.1.1 a breach of any term implied by law as to our title to any goods or services we provide to you;25.1.2 fraud or fraudulent misrepresentation;25.1.3 personal injury or death resulting from our negligence; or25.1.4 our breach of our statutory obligation to provide the Courses, Accommodation and any related services to you with reasonable skill and care.25.2 Subject to section 25.1, our liability for losses you suffer as a result of us breaching these Terms is strictly limited to any losses which are a foreseeable consequence of us breaching these Terms. Losses are foreseeable where they could be contemplated by you and us at the time you accept these Terms.25.3 Subject to section 25.1, we are not responsible for;25.3.1 indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us; or25.3.2 any losses which were not caused by our breach of these terms of sale or any increased losses you suffer as a result of your own breach of these terms of use.

26. GENERAL27. These Terms do not create a joint venture, partnership or agency between you and us.28. These Terms contain all the terms which you and we have agreed about the Courses, Accommodation and related services we will provide for you. You have not been made to enter these Terms by any promise or statement which is not included in these Terms. Nothing in this section excludes our liability to you for any fraud.29. If any part of these Terms is held by a court to be invalid, this will not affect the rest of these Terms.30. You and we do not intend for these Terms to be enforceable by anyone who is not a party to it.30.1 The law of England and Wales will apply to these Terms and the English courts will have non-exclusive jurisdiction in relation to these Terms.

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Parham RoadSingle Yes

En-Suite Yes

Other student rooms in the house

5 or 6

Distance from School25 Minutes walk15 Minutes by bus

Distance to City Centre 15 Minutes walk

Bed Linen provided & changed weekly

Yes

Washing Machine in house

Yes

Towels No

Cleaning Yes

Internet Connection Yes

Meal Plan Self-Catering

Stafford House School of English - Canterbury

Parham Road Residence Overview

Albert Mews, Parham RoadPostcode: CT1 1DA

Our Parham Road accommodation is a comfortable, modern residential building situated 15 minutes’ walk from the city centre and 25 minutes from Stafford House School of English itself. All rooms are singles, with en-suite bathrooms and fresh bed linen provided and changed on a weekly basis. Parham Road also benefits from on-site laundry facilities and a regular cleaning service.

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Pin HillSingle YesEn-Suite NoShared bathroom with 1 or 2 other students

Yes

Distance from School 10 Minutes walk


Meal Plan Self-CateringSupervisor YesBed Linen provided & changed weekly Yes

Laundry Facilities YesTowels NoCleaning Service Yes


Pin Hill Residence Overview

Station Road EastPostcode: CT1 2RB

Our Pin Hill accommodation is a self-catered, supervised residence conveniently located 5 minutes from Canterbury City Centre and a 10 minute walk from Stafford House School of English. Comprised of single rooms, residents will share a bathroom with 1 or 2 other students, have access to coin-operated laundry facilities and benefit from Bed linen provided and changed on a weekly basis.

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Stour Promenade Residence Overview

4-9 Stour PromenadeGlenside Avenue, CT1 1DB

Parham Road

Single Yes

En-Suite Yes

Distance from School 15 Minutes walk


Bed Linen provided & changed weekly

Yes

Washing Machine in house Yes

Towels No

Cleaning Yes

Internet Connection Yes

Meal Plan Self-Catering

Stour Promenade are purpose-built town house with 6 single en-suite bedrooms. There is a shared open plan living area, with kitchen, dining and entertainment facilities. There is also a small garden to the rear. Each student room has a bed, wardrobe and chest of drawers. Study facilities are provided for the students’ use. The residence is five minutes’ walk from a supermarket and ten minutes’ walk from the city centre.

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Piccadilly Court

Stafford House School of English - London

Stafford House Residence Overview

Stafford House Residence,Piccadilly Court, 457 – 463 Caledonian Road,London, N7 9BJ

The BuildingThe residence offers secure, modern, fully furnished, en-suite bedrooms all of a high specification. This accommodation comprises single en-suite bedrooms arranged in clusters of 6 bedrooms. Each cluster shares a fully fitted kitchen and communal area.

LocationThe residence is less than 20 minutes from College and 3 tube stops on the Piccadilly line. It is located in Zone 2.

FacilitiesEach student room has a comfortable bed, double wardrobe, chest of drawers and a desk. Bed linen and a cleaning service for communal areas is provided. The residence has laundry facilities.

The residence also houses a main common area on the ground floor with a flat screen TV, a pool table and vending machines plus an attractive outside patio area ideal for summer barbecues.

Please note: students are required to pay a refundable £100 damage deposit upon arrival. Also, students staying for 12 weeks or more are required to purchase a kitchen and bedding pack at a cost of £45.

Total number of beds: 204

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Price List 2012London & Canterbury

Standard – Certificate of English (20 lessons; 15 hours per week). For students aged 16+

Duration Fee Start dates English level

1–4 weeks £235 per week Any Monday 2–7

5–11 weeks £220 per week Any Monday 2–7

12 weeksadditional weekly fee

£2,195£180 per week

Any Monday 2–7


£3,995£165 per week

Any Monday 2–7


£5,495£150 per week

Any Monday 2–7

Included in course fees: General English classes, course materials, free internet access, organised activity programme.

Intensive – Certificate of English (30 lessons; 22.5 hours per week). For students aged 16+


1–4 weeks £290 per week Any Monday 1 – 7



£2,695£225 per week

Any Monday 1 – 7


£4,995£205 per week

Any Monday 1 – 7


£6,995£195 per week

Any Monday 1 – 7

Included in course fees: General English classes, specialised afternoon Electives, course materials, free internet access, organised activity programme. NB. Beginners’ classes start on the first Monday of each month.

IELTS Preparation (30 lessons; 22.5 hours per week). For students aged 16+





Included in course fees: Specialised intensive IELTS exam preparation classes in the mornings, specialised afternoon Electives, course materials, free internet access, organised activity programme.

Cambridge ESOL Preparation (30 lessons; 22.5 hours per week). For students aged 16+

Course Fee Start dates English level

FCE£270 per

week

02 Jan 2012 (10 weeks), 26 March 2012 (11 weeks), 11 June 2012 (11 weeks), 24 Sept 2012 (11 weeks) 4

CAE 02 Jan 2012 (11 weeks), 26 March 2012 (11 weeks), 11 June 2012 (11 weeks), 24 Sept 2012 (11 weeks) 5

CPE 02 Jan 2012 (10 weeks), 26 March 2012 (11 weeks), 24 Sept 2012 (11 weeks) 6

Included in course fees: Specialised intensive ESOL exam preparation classes in the mornings, specialised afternoon Electives, course materials, free internet access, organised activity programme.

Certificate of Business English (30 lessons; 22.5 hours per week). For students aged 18+


2–6 weeks £290 (2-4 weeks); £270 (4-6 weeks) First Monday of each month 4 – 7

Included in course fees: General English classes, specialised afternoon Electives focusing on Business English, course materials, free internet access, organised activity programme.

One-to-One English (Lesson duration is 45 minutes). For students aged 16+


5 lessonsadditional lesson fee

£240 £48 per lesson

Any Monday 1 – 7

Included in course fees: Needs analysis prior to arrival, tailor-made classes, course materials, free internet access. Minimum books 5 lessons per week.

Valid for all bookings paid for after 01 January 2012.

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Admissions Address

Stafford House School of English

Cambridge Education Group

Kett House, Station Road

Cambridge CB1 2JH

United Kingdom

Tel: +44 (0)1223 447707

Fax: +44 (0)1223 456181

[email protected]

Accommodation Fees

What to do next – how to register...

Payment Details

National Westminster Bank plc.

City Centre Branch,

11 The Parade,

Canterbury, CT1 2SQ, UK

Account Number: 08802106

Sort Code: 60-04-27

IBAN: GB10NWBK60042708802106

Swift: NWBKGB2L

1. Select your course and complete the Registration Form

2. Sign and date the Registration Form and send it to us – by fax, post or email.

3. Calculate your deposit (or full fees) and pay the School

4. Once we recieve your form and payment, we will send you a confirmation letter / CAS Statement and invoice for any remaining fees. Please ensure you pay all fees at least 30 days before your course start date.

5. If you are applying for a Visa, we will provide a Visa Letter which can be used to obtain a Visa or to satisfy the British Government’s Immigration Authority.

6. If you have requested an arrival taxi transfer, you need to send us your flight details as soon as possible.

7. If you have booked accommodation through us, we will send you details a few weeks before the start of your course. Please note that payment and flight details must be received before we can confirm your accommodation booking.

Accommodation bookings are made for a Sunday arrival and a Saturday departure. All prices shown are per week. Payment and flight details must be received before we can book accommodation. Minimum stays and cancellation fees may apply.

Transfer Fees

Other fees and supplementsRegistration fee £100

CAS Fee £10

IELTS or Cambridge exam fee Approx £120

Express document postage fee £40

Additional card chargesBank transfer: £12Credit card: 2%Debit card: No charge

Canterbury AccommodationHomestay - weekdays half board, weekends full board

Single £140 Shared £110

Summer supplement (17 June - 25 August ) - £30 per week

Christmas supplement (18 December – 01 January) - £50 per week

Summer Residences

Single, ensuite, self-catered £140 (available 17 June - 01 September 2012)

Single, shared bathroom, full board £200 (available 24 June - 08 September 2012)

Student House - year round

Single, self-catered, ensuite £125

London AccommodationStafford House Residence - Year round - Over 18s *

Single, ensuite, self-catered

1–11 weeks 12 weeks+ Summer supplement

£240 £220 £40 (01 July - 01 September)

Other Residences - Year round - Over 18s - Minimum 4 week booking **

4-51 weeks Summer supplement

Single, ensuite, self-catered £260 £20 (01 July - 01 September)

Single, shared bathroom, self-catered £240 £20 (01 July - 01 September)

Homestay - year round #

Self-catered / Bed & Breakfast

Half-board

Single room in Zone 2/3 £155 £175

Single room in Zone 4 £140 £160

Shared room in Zone 2/3 £140 £165

Shared room in Zone 4 £120 £150

Summer supplement (01 July - 01 September) - £30 per week


Superior Homestay - year round #

Self-catered / Bed & Breakfast

Half-board

Single in Zone 1/2 £225 £250

Single in Zone 3/4 £175 £200

Summer supplement (01 July - 01 September) - £30 per week


Student House (year round, self-catered, minimum 4 week booking) ##

Single £165 Shared £125

* A £100 damage deposit is payable on arrival. For bookings 12 weeks in length or more, a Bedding and Kitchen pack is required, costing £45. Residence accommodation can only booked upon receipt of full payment. There is a cancellation charge of two weeks if you cancel or postpone your accommodation at any time after two weeks before your arrival date.

** Minimum stay of 4 weeks and a cancellation charge of 4 weeks if accommodation is cancelled at any time. This accommodation can only be booked upon receipt of full payment.# Homestay accommodation can only be booked upon receipt of full payment. There is a cancellation charge of two weeks if you cancel or postpone your accommodation at any time after two weeks before your arrival date.## There is a minimum stay of 4 weeks and a cancellation charge of 4 weeks if accommodation is cancelled at any time. Residence accommodation can only be booked upon receipt of full payment.

Canterbury Transfers London Heathrow Airport £130 one way

London Gatwick Airport £125 one way

London Stansted Airport £130 one way

London Luton Airport £130 one way

Ebbsfleet International (Eurostar) £80 one way

Ashford, Dover or Ramsgate Train Stations £60 one way

London Transfers London Heathrow Airport £80 one way

London Gatwick Airport £95 one way

London Stansted Airport £95 one way

London Luton Airport £95 one way

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Registration FormPlease complete this form in CAPITAL LETTERS in black ink.

Which centre and when? Canterbury only Canterbury then London

London only London then Canterbury

Course Dates - first centreStart date Day: Month: Year:

End date Day: Month: Year:

Number of weeks:

Course Dates - second centre (if appropriate)Start date Day: Month: Year:

End date Day: Month: Year:

Number of weeks:

Which Course?

Standard – Certificate of English

Intensive – Certificate of English

IELTS Preparation

Certificate of Business English

One-to-One English

Cambridge ESOL Preparation FCE CAE CPE

Current level of English (estimate if unknown)Beginner (Level 1)

Elementary (Level 2)

Pre-Intermediate (Level 3)

Intermediate (Level 4)

Upper Intermediate (Level 5)

Advanced (Level 6)

Proficiency (Level 7)

Use of RepresentativesHave you used an Educational representative during your application?

Yes No (go to ‘accommodation’ section)

Name of Representative / Agency in full:

Name of your contact at Representative / Agency in full:

Address of Representative / Agency:

Student DetailsFamily Name:

First Name:

Mr/Mrs/Ms/Miss/Other:

Home Address:

Country

Tel:

Email:

Date of Birth: Day: Month: Year:

Nationality:

First Language:

Other Languages:

VisasDo you need a visa for this course? No (go to ‘future plans’ section)

Student Visitor (SVV) General Student (GSV)

Extended Student Visitor (ESVV) Child Visitor Visa (CVV)

Your Passport number:

If you are applying for a General Student Visa you must submit a Secure English Language Test (SELT), to verify your level of English. Students whose English level is below B1 level can apply for a Student Visitor Visa (up to 6 months) or Extended Student Visitor Visa (up to 11 months). More details can be found on our website, www.staffordhouse.com/visas

Future PlansWhy do you want to study in the UK?

Do you plan to join a university or pre-university course in the UK after your English course?No: Yes:

Do you already have an offer of a place?No: Yes:

Please provide details:

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Payment by credit or debit card:Are you using a credit card? Or a debit card?

Visa: Mastercard:

Card Number:

Expiry date:(we will contact you for the security number on the reverse of the card)

Name of cardholder as shown on card:

Signature of cardholder:

Address of cardholder (Parent or guardian if under 18 years of age)

Registration Form

Please return this completed Registration Form by post, fax or email to: Central Admissions, Stafford House School of English, Kett House, Station Road, Cambridge CB1 2JH, UK

Tel: +44 (0) 1223 447707 ● Fax: +44 (0) 1223 456181 ● Email: [email protected]

AccommodationDo you want the School to arrange your accommodation?

Yes: Number of weeks: No:

Please mark your FIRST choice with 1 and SECOND choice with 2. For

students wishing to study in London and Canterbury, please specify

your accommodation preferences in both locations.

London AccommodationStafford House Residence (year round)

Single, ensuite, self-catered

Other Residences

Single, ensuite, self-catered Single, shared bathroom, self-catered

Homestay (year round)

Self-catered Bed & Breakfast Half-board

Single room in Zone 2/3

Single room in Zone 4

Shared room in Zone 2/3

Shared room in Zone 4

Superior Homestay

Self-catered Bed & Breakfast Half-board

Superior single in Zone 1/2

Superior single in Zone 3/4

Student house (year round)

Single Self-catered Shared Self-catered

Canterbury AccommodationHomestay (year round, weekdays half board, weekends full board)

Single Shared

Summer Residence (see price list for details)

Single ensuite, self-catered Single shared bathroom, full board

Student house (year round)

Single, self-catered

Other RequirementsAre there any foods you do not eat?

Meat: Pork: Nuts: Other (please specify):

Do you have any allergies to animals?

Cats: Dogs: Other:

Are you happy to live with a family with young children?

Yes: No:

Do you have any other allergies, disabilities or a medical condition?

Yes: No:

If yes, please give details:

Do you smoke?

Yes: No:

TransfersDo you need a taxi transfer? No:

Yes, my arrival airport is:

Yes, my departure airport is:

Declaration I have read and understood the Stafford House School of English Terms and Conditions. I accept them willingly to the exclusion of all other terms and conditions*.

Signature:

Date:

*Terms and conditions can be found at www.staffordhouse.com/terms

PaymentHow much will you pay now? I will pay all registration, tuition and accommodation fees now.

I will pay a deposit of £200 now (non-Visa or Student Visitor Visa applicants)

I will pay full fees and a £10 CAS fee (General Student Visa applicants)

How would you like to pay? Payment by sterling cheque, payable to ‘Stafford House School of English Limited’, posted with this form

Payment by bank transfer, payable to ‘Stafford House School of English Limited’. See ‘What to do next’ section for bank details (please note there is a £12 surcharge for bank transfers).

Payment by credit card (please complete details to the right of this box). Note there is a 2% surcharge for credit card payment. There is no charge for payment by debit card.

S I G N H E R E

/

S I G N H E R E

Notes:

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Get in touch. We’d love to hear from you.Stafford House Canterbury19 New Dover RoadCanterburyCT1 3ASTel: +44 (0) 1227 452250Fax: +44 (0) 1227 453579

Stafford House London2 Southampton PlaceLondonWC1A 2DATel: +44 (0) 1223 447707Fax: +44 (0) 1223 346181

Central Admissions and general enquiriesKett House, Station RoadCambridgeCB1 2JHTel: +44 (0) 1223 447707Fax: +44 (0) 1223 346181

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Stafford House School of English · • Opportunity to sit the online Cambidge ESOL BULATS exam....

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