St. Michael’s Laundry

Annual Computer “Rolls” for Student Laundry Customers &

Annual Incoming Freshman Laundry Enrollment Processes

*Contract charge amounts should have been decided by early March (for budget) Linda Krohl @ 1-9135 needs to be notified.

*Note: if the charge amount changed from previous year, remember to change the amounts in the academic term master!

*Confirm that the wording of the contract remains the same (documentation to change wording is in incoming freshman file).*One -two weeks prior to running the employee roll, contract roll and freshman mailing, create a high priority clarify case asking if there is room in the “laundb data sets” for the following:

*13-14,000 new entries in contract detail * (CONTRACT-DTL)*2000 new entries in customer master file * (CUST-MST)*2000 new entries in stud-data detail * (STUD-DATA-DTL) - Add that these are new entries for the new academic year.

*Set beginning seed number for incoming freshman (using parameter file maintenance screen) prior to running the freshman mailing program.*Run the contract rollover job. Hold on to the standard list showing a good ”end of job” (cannot run Freshman Roll if it does not).*Order mailing envelopes - we will need approx. 8,000 on hand.*Order laundry bags - check for a supply of 5,000 laundry bags.*Update web site with new membership prices and service information.

Mid-May

June 1-15

* Call printer and order 2,000 freshman brochures, 5,500 upperclassmen letters, 2,000 reminder postcards and 2 information posters (update all pricing and service information on drafts first). The service should include label placement, wafer seals and mailing.

* Call or e-mail Stephanie Monhaut (1-6051) for freshman and upperclassmen labels (in Excel file form) for forwarding to printer for mailing. Mailing should be ready to go by the end of June.

* Run the Freshman Mailing program. *NOTE: NO ONE CAN BE ON THE SYSTEM WHEN THIS PROGRAM RUNS (it will end in a terminated state!). Use the admissions term (SRN term) i.e., 2010 - this is a 4 digit #: century, year & term (term=1 for fall, versus actual academic year - i.e., 2004/05 = 2041 – 2 is the century, 04 is the incoming year and 1 is the term). Use the academic year when prompted for laundry term (i.e., 2004/05 = term 2005. Use 10/1 of the previous year as 1st confirm date; use 7/1 as 2nd confirm date; use 8/1 as 3rd confirm date (last confirm date). *NOTE: enter start time (use 21:00 hrs. = 9:00 p.m.)

* Call Operations (1-7966) and cancel all print jobs associated with the roll (sterling labels, 3 up labels and contract cards).

* Run Employee Seed Rollover. Run near the last week in June. Use laundry date term i.e., 2004/05 would be 2004 (prior to July 1) and 2005 (after July 1)

July (end of 1st week)

• Run Employee Seed Rollover Again - run near the last week in June and again the first week in July. Use laundry date term date as described above.

• Contact Food Services (Jim Yarbrough wyarbrou@nd.edu) and verify our attendance at the Info. Fair. Inform team members (via mail) and start gathering supplies – August 19 - 21.

• Decide whether or not the Dist. Ctr. will be open to distribute bags while a team is at the DeBartolo Info. Fair. Print posters with directions (update web site with this info. as well.

• Contact Anita (1-8141) to confirm our attendance at the DeBartolo Information Fair. Contact team members and start gathering supplies.

• Start making laundry bags for confirmed membership requests.• Get RA list and enter contracts. Student Accounts wants these charges as soon as

possible (charge 1st semester only – cannot charge full year).• Enter upperclassman contracts.• Send rector letters and include copy of freshman letter, pickup schedule and

information letter (this should also go to various departments, i.e., student affairs, residence life, etc.).

• Run Freshman Mailing Program again (to get any late admits) and send mailing.

August • One week before school - get RA labels. Call Student Affairs - (Joan 1-5550).• Run blank contract cards in case students want to sign membership at Dist. Ctr.

September • Set up Academic Term Master for next semester.

Student Membership 2005-06 Description The VIP Gold Membership is designed with you in mind. You'll never have to worry about whether you have cash on hand - your account can be set up on line at the beginning of the semester and drawn from as needed for laundry, dry cleaning, tailoring or summer storage. With this membership, bundle laundry will be picked up at your residence hall, washed, dried, folded, packaged and delivered back to your residence hall each week.

• VIP+Gold Service • Laundry delivery• Specially-marked laundry bags• Laundry pickup Cleaning by trained professionals Folding and packaging• Special dry-cleaning discounts

Students in the first year of studies receive one free laundry bag; additional bags may be purchased for $2.50 each ($2.65 including 6% Indiana sales tax).

• St. Michael's Laundry -- Student Services Laundry Distribution Center, Notre Dame, IN 46556phone: 574-631-7565 • fax: 574-631-3576email: stmikes@nd.edu

Information Poster for Membership Marketing

• St. Michael’s Laundry• VIP+Gold Club Memberships

• Personal Laundry Bundle Club Information• VIP+GOLD Laundry Bundle Club Benefits $188.00 minimum deposit – charged to student account or credit card (per semester). Bundle laundry pickup AND WEEKLY DELIVERY back for all residence halls. Trained laundry professionals wash & dry clothes carefully. Commercial grade detergents that are strong yet gentle are used to clean clothes. Freshly laundered clothes are carefully folded and packaged for pickup at the campus distribution center. VIP bundle club only coupons for specials throughout the year on dry-cleaning, summer storage, & other

laundry needs.• Additional Laundry Services Available for Members

• (and non-members)• Over-the-counter laundry:• Washable garments that require pressing and extra care; creases on slacks, spot & stain treatment, starch, &

garments returned on hangers.• Dry-Cleaning:• Dry-clean only garments that cannot be washed; suits, dresses, sweaters or slacks with labels specifically

recommending dry-cleaning.• Tailoring:• Seamstresses available for alterations to garments - located at the laundry distribution center on campus.• Summer Storage:• Bedding and clothing need not be sent home – we will clean and store for the summer.

• You may charge your VIP=GOLD enrollment minimum deposit of $188.00 deposit per semester ~ to your student account or a credit card!

• St. Michael’s Laundry services never require your cash!

Purchasing an Enrollment On-Line at:http://laundry.nd.edu

• Home Student StoreStore Links: Home Privacy Policy My AccountView Cart

• Online Student Store • Monthly Special • Student Services • Departmental Laundry Services • Tips & Trends • Employment Opportunities • • Welcome to our student store!• St. Michael's Laundry is a full-service, on-campus laundry, dry-cleaning and tailor shop that serves the students,

faculty/staff, departments and religious community of Notre Dame.• Because we know how busy your days can get, St. Michael's works hard to provide you with great service, so

we've established special memberships exclusively for students. To learn more about memberships or to order additional laundry bags or bed sheets, please follow one of the following product links:

• Student membership 2005-06 • Additional laundry bags • Jersey knit sheet sets -- NEW! Complete sheet set and all-year cleaning for $29.99!

St. Michael's Laundry -- Student Services Laundry Distribution Center, Notre Dame, IN 46556phone: 574-631-7565 • fax: 574-631-3576email: stmikes@nd.edu

Laundry Bundle Pick Up Schedule (changes each yr.)

LAUNDRY SCHEDULE EFFECTIVE: AUGUST 22, 2005

PICK UP RESIDENCE PICK UP DELIVERED BACK TIME HALL DAY BY: 3:00 P.M. 7:00 A.M. KEENAN MONDAY WEDNESDAY SORIN CARROL PASQUERILLA EAST PASQUERILLA WEST PANGBORN 7:00 A.M. MORRISSEY TUESDAY THURSDAY KNOTT SIEGFRIED LYONS WELSH 7:00 A.M. STANFORD WEDNESDAY FRIDAY KEOUGH O’NEILL HOWARD BADIN FISCHER GRAD. RESIDENCES 7:00 A.M. ALUMNI THURSDAY MONDAY ST. EDWARDS LEWIS MCGLINN BREEN PHILLIPS WALSH 7:00 A.M. DILLON FRIDAY TUESDAY ZAHM FARLEY FISHER CAVANAUGH CARRY DOWN BUNDLES RECEIVED AT THE BUNDLE DISTRIBUTION CENTER BEFORE 2:00 P.M. ON THE SCHEDULED PICK UP DAY, WILL BE PROCESSED ON SCHEDULE.

CARRY DOWN BUNDLES RECEIVED AFTER 2:00 P.M. ON SCHEDULED DAY OR OFF SCHEDULE WILL BE PROCESSED FRIDAY.

Additional Items for Purchase On-Line

• Jersey Knit Sheet Sets•

Extra-Long (XL) twin set includes: one flat sheet, one fitted sheet, and one pillowslip.

• Price: $29.99

• Jersey Knit Sheet Sets Description This incredibly comfortable set captures the familiar coziness of your favorite t-shirt. The cotton fabric is chemical free, making the set ideal for those who suffer from allergies. Deep pockets on the fitted sheet are designed to accommodate mattresses up to 15 inches thick and they fit the XL twin beds in most residence halls!We will pre-wash these sheet sets for you and label them on all 4 corners so that you can submit them for FREE laundering at St. Michael’s Laundry as often as you like throughout the entire 2005/2006 academic year!

• Pre-order NOW!*******************************************************************************************************************************************************************

• Additional Laundry Bags•

Pick up your laundry bags on the South Quad during the information fair in August.

Price: $2.50

Additional Laundry Bags Available at the Distribution Center on campus

Sample brochure sent to all incoming freshmen

Sample letter sent each year to all Resident Assistants

August 15, 2005

Dear Resident Assistant:

St. Michael's Laundry has received your name from the department of Student Affairs as a resident assistant to receive a VIP + Gold laundry club enrollment at no charge to you. A fee of $360.00 will be charged to your student account, ($188.00 PER SEMESTER allotment for laundry and $15.00 PER SEMESTER delivery fee) but your student account will receive a credit back by the Financial Aid Department at the time of the second billing in each semester. The financial aid department will NOT be responsible for any amount of usage in excess of $188.00. Any unused balance will not roll over to the following semester and no credit will be issued. The laundry allotment set up is for you to use for any laundry/ dry cleaning / tailoring or bundle services. Delivery back to your residence hall is included.

If you have any questions regarding billing, please contact the Financial Aid Department at 631-6436.

Sample letter sent each year to all RectorsAugust 8, 2005

Dear Keough Hall Rector:

Once again, the start of the new semester is only a few short weeks away. I hope you had a great summer. The staff at Saint Michael=s Laundry & Dry Cleaning is looking forward to again serving all who study, work and succeed in our institution.

We encourage our customers to consult our web site which will offer useful information concerning our services and hope it will assist you in advising the students of the residence halls on laundry issues. Please visit the site at: http://laundry.nd.edu.

Listed are the most frequently asked questions that we must refer back to you due to the individuality of each residence hall.

• Where is the dirty bundle drop off, clean bundle pick up point in my residence hall?

• In answering this question - please keep in mind that it remains important to keep your (rector/asst. rector) bundle drop off point different from that of the students It is our understanding that the dirty bundle drop off points have normally been pre-determined by an administrator of the residence hall and seldom vary from year to year.

• Will the laundry deliver back my dry cleaning?• Unlike rector/asst. rector dry cleaning - we are unable to deliver students= dry cleaning back to

the residence hall - each student will need to drop off and pick up their dry cleaning and over the counter laundry at the laundry distribution center on campus.

• Where is the laundry distribution center located?• The laundry distribution center, which is open Mon.-Fri. 7:00 a.m. 7:00 p.m., is located on the

corner of Holy Cross Drive and Sorin Court (between the Health Center building and Lewis Hall).Enclosed is a 2005/06 laundry pick up schedule and informational poster which will be placed in your

residence hall. Please take a moment to look over the posters. We thank you in advance and appreciate your efforts to further inform the students of your residence hall of the services we offer. We are available to assist you with any question or concern at your convenience.

With warmest regards,Saint Michael=s LaundryEncl: 2003/04 Freshman Letter 2003/04 Laundry Pick-up Schedule 2003/04 Information Poster

1st Year of Studies Information Fair Marketing Event

Supplies NeededSaturday, August 23, 2005

4:00 p.m. – 7:00 p.m.Debartolo Hall – Outside Room 101

• Posters & Tripods (2) Enrollment Forms (100) • Dorm Pickup Schedules Note Pad • Campus Maps (25) Info. sheets (150) • Table Linen (2 tables) Name Tags (for all) • Coupons (100) Candy/Dish • Sample Laundry Bag Pens/Pencils • Marketing giveaways Posters

Date:______________________ Filled by: ___________________

Hosts: Contact:Robin Anita 1-8141CathyMargitMike

Food Service Information Marketing Event

Supplies Needed Thursday, Friday & Saturday August 19-21, 2004

8:00 a.m. – 7:00 p.m. South Quad Contact: Jim Yarbrough 1-7253

Posters & Tripods Rags 2 Long Tables (for bags) Ink Rolls Enrollment Forms (300) Marking Machines (2) Ink Roll Slider New Laundry Bags (3 boxes) Freshman Laundry Bags Dorm Pickup Schedules Scaled down pickup schedules Stapler w/staples Pre-made Bag Charge Slips Pens Paper Clips Post it Notes Freshman Mailing Printout (4) Scrap Paper Scissors Rubber bands Highlighter Coupon/Maps (150) Info. Sheets/Brochures (300) Table Linen (3 tables) Campus Phone Book Gloves (1 box) Name Tags (for all) Marketing Giveaways Sample Laundry Bag Sample D/C order Banner P/up laundry bag signs Date: ______________________ Filled by: ___________________Thurs., August 19, 2004 Fri., August 20, 2004 Sat., August 21, 2004Hosts 8:00 – 5:00 Hosts 8:00 – 5:00 Hosts 9:00 – 1:00Robin Robin RobinCathy Cathy CindyJoan Joan JeanMargit Margit TinaTina TinaCCO 9:00 – 1:00Jean Jean JoanCindy Cindy JudyDriver: Howard Driver: Howard Driver: Mike

Fischer Grad. Orientation Marketing Event

Supplies NeededWednesday, August 25, 2004

8:00 p.m. Poster Scaled down pickup schedules (50) Coupon/Maps (75) Info. Sheets (75) Sample Laundry Bag Sample D/C or XP order Pens CD Holders/Chip Clips (75 total)

Date: ______________________ Filled by: ___________________

Pamela,Please have these supplies ready for Mike to take to the Fischer Grad. Orientation on Wednesday night. Please put the

box of supplies in his office before you leave for the day. Thanx!