SOFTSKILLS WORLDEmpowering Minds, Igniting Ideas…

Presentation for Medical Professionals

COMPANY PROFILE• We are into the field of training & development for the last 18 years. We

have conducted training programs across schools, Colleges, Management Institutions, Hospitality Industries & other corporate sectors. We design the training programs as per the industry requirements.

• We make sure our training programs are easily understood by the participants and they take home easy learning. Our programs are filled with Fun and Knowledge. We can assure a positive & valuable change in the participant’s behaviour at the end of the training program.

 • Ours is a team of Management graduates from premier institutes. We also

have a pool of Educationists from various schools of thoughts. Besides certified NLP practitioners, we also have resources expertise in T & D from ISTD, New Delhi.

 • As a training and development company we are associated with various

Management & Engineering Institutions, Schools, colleges & universities and many other corporate sectors pan India.

TRAINING PROCESS

Pre-training Questionnaire is

sent 15 days before training

Execution of the Training

Post-training evaluation after 1-3 months of training

TRAINING METHODOLOGY

• During the sessions, training may happen but learning may not. To avoid this challenge, we take up the role of a learning facilitator by making training sessions interactive and experiential, customising training programmes that meet client’s requirements.

• In addition to this, our learning sessions include Ice-breakers, training games and psychometric tests. Psychometric tests give insight to the learners on the development that they require.

ESSENTIALS OF SOFT SKILLS IN MEDICAL PROFESSION

The vision is to educate medical professionals to integrate appropriate knowledge across interdisciplinary boundaries, to apply their knowledge, skills, and professional attitudes to solve clinical and other problems, to improve their interaction with patients, and to become life-long learners.

These include Interpersonal skills, group- and teamwork, Professional attitudes, problem solving and critical thinking.

There is a strong need for medical professionals to get sensitized with simple elements in their profession. Doctors are expected to know how to handle patients with better listening skills, interpersonal skills, and communication skills. They are excellent at their technical skills (i.e. medical profession skills). But at the same time they should learn how to handle patients. Hence, there is strong emphasis on soft skills.

 

ESSENTIALS OF SOFT SKILLS IN MEDICAL PROFESSION…contd.

• It is necessary to bridge the gap between the doctors and the patients. And the solution lies in laying stress on soft skills. The doctors should empathize with the patients to understand the disease clearly. In this context, it is essential to develop interpersonal skills.

• Patients come from various strata and effective listening will help to understand the problem better. At the same time the doctors should be able to deal with the relatives of the patients with lot of patience. Here comes the role of attitude building towards profession and also instilling confidence among the patients as well as the relatives of the patients.

• Soft skills help the doctors, nurses and other professionals involved in medical domain makes them smarter, sharper and more effective. It helps in better interpersonal skills, communication, confidence and attitude building, team building and motivation. When the medical professionals are empowered and equipped with these skills there will be better service to the patients that results into disease-free society.

WHAT’S IN IT FOR ME ?

• This is an interactive workshop session where you get to bring your professional challenges especially around Medical Profession and find solutions. Be it a process related or practice improvement or people oriented; whatever your professional issues are; here is an opportunity to understand what makes a medical practitioner tick! A series of Audio-Visual Presentations, Real-Life Scenarios, Case Studies and Open Discussions will also be part of this session.

PROGRAM OUTLINE 

SESSION 1 :• Need for Soft Skills In Medical Profession• What is Soft Skills? What is not a Soft skill?• Soft Skills a must for medical Practitioner

 

 

SESSION 2 :• Inter-personal Skills• Outline of Transactional analysis• TA Measurements • How not to have cross TA

 

PROGRAM OUTLINE…Contd 

SESSION 3 :• Group Dynamics and Team work• Importance of Group Dynamics• Goals setting and Strategies• Strategic issues in team building

 

SESSION 4 :• Professional Attitude• Positivity • Playfulness • Passion • Persistence

 

PROGRAM OUTLINE…contd.

SESSION 5 :• Problem Solving and Critical thinking• Identify problem • Define Objective • Make a pre decision • Generate alternatives • Evaluate alternatives • Make a choice • Implement choice • Follow up Session

 

OUR TRAINING PROGRAMMES

For Executives and Asst Managers• Personality Development• Time Management Skills• Professional & Business

Etiquettes• E-mail Etiquettes• Interpersonal Skills• Superior Customer Service• Effective Managerial/Supervisory

Skills• Training on Retail Management• Effective Selling Skills• How to be a Team Player

For GM, DGM, AGM and Managers• Time & Stress Management• Conflict Handling Skills• Effective Decision Making Skills• Assertion Skills• Team Building Skills• Behaviour Management or

Interpersonal Skills• Career Development of your

Subordinates• Team Leadership/ Organisational

Leadership• Manager Essentials

In addition, we offer various training programme and consulting services such as “train the trainer” and set up of training dept

OUR TRAINING PROGRAMMES ..contd.

• BPO AND NON-BPO TRAINING• Communicative Skills (VOICE

AND ACCENT AND ACCENT NEUTRALISATION)

• Customer Service, Professional Conduct, Cross Cultural Sensitization, Teamwork, etc.,

• In this model, we also offer corporate services to organizations across the service industry.

• On-the-job Agent Training• New Hires/Recruits• RPO

• For Engineering & Management Students Personality Development

• Corporate Employability• SWOT Analysis of your Career• Group Discussion• How to Attend Interview

OTHERS-• NLP• 5’s• Kaizan• Finance for Non Finance• Six Sigma• PMP

OUR SELECT CREDENTIALS

• LG Life Sciences

• Paras Hospitals

• Medanta 

• United Health Group

• Alchemist

• Red Cross Society

 

 

We have conducted the workshops for :

Partner with us......

Corporate Office - F 41, Ground Floor, Suncity, Sector 54, Gurgaon.Training Center- 24,FF, Vatika City Mkt, Sec -49, Sohna Road ,

Gurgaon.Tel. Nos. – 0124-6467521, 6467522,Mob.- 9818493659

E mail: info@softskillsworld.comWebsite: http://www.softskillsworld.com