SSP 31 st Annual Meeting COUNTER 4: Data that Really Counts! A vendor’s perspective
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Transcript of SSP 31 st Annual Meeting COUNTER 4: Data that Really Counts! A vendor’s perspective
Quality Content • Resource Management • Access • Integration • Consultation
SSP 31st Annual MeetingCOUNTER 4: Data that Really Counts!
A vendor’s perspectiveOliver Pesch
Chief Strategist, E-ResourceAccess and Management Services
Overview
• One vendor, several hats• Perspective of a content provider• Perspective of a usage consolidation
application vendor• Applying lessons learned
Perspective as a Content Provider
COUNTER…• Helps ensure that the “value” of content
assessed fairly• Acts as a target for meeting customer
expectations• Provides guidelines for technical development
Content Provider
Perspective as a Content Provider
Challenges with COUNTER…• Proprietary reports still required• Potential ambiguity in COUNTER guidelines
Content Provider
Perspective as a Content Provider
Improvements coming with Release 4…• New database report offers a better measure
for use of secondary databases• Additional identifiers and consistency will make
it easier for customers to evaluate content
Content Provider
Perspective as a Usage Consolidation Vendor
COUNTER…• Offers the promise of consistency necessary
for consolidated reporting• Combined with SUSHI is potentially a
significant time-saver• Covers a broad range of reports providing
usage for journals, books, databases
UsageConsolidation
Perspective as a Usage Consolidation Vendor
Challenges with COUNTER…• “Almost” compliant reports require manual
intervention
UsageConsolidation
Perspective as a Usage Consolidation Vendor
UsageConsolidation
Challenges with COUNTER…• “Almost” compliant reports require manual
intervention
Perspective as a Usage Consolidation Vendor
Challenges with COUNTER…• “Almost” compliant reports require manual
intervention
UsageConsolidation
Perspective as a Usage Consolidation Vendor
Challenges with COUNTER…• “Almost” compliant reports require manual
intervention
UsageConsolidation
Perspective as a Usage Consolidation Vendor
Challenges with COUNTER…• “Almost” compliant reports require manual
intervention
UsageConsolidation
Perspective as a Usage Consolidation Vendor
Challenges with COUNTER…• “Almost” compliant reports require manual
intervention
UsageConsolidation
Perspective as a Usage Consolidation Vendor
Challenges with COUNTER…• “Almost” compliant reports require manual
intervention
UsageConsolidation
Perspective as a Usage Consolidation Vendor
Challenges with COUNTER…• “Almost” compliant reports require manual
intervention• SUSHI implementations falling short
UsageConsolidation
SUSHI Challenges
• Overly complex authentication methods
• Lack of understanding of market (most SUSHI clients are hosted -- one client will harvest usage for many customers)
• Support staff unfamiliar with set-up needs or operational details
Perspective as a Usage Consolidation Vendor
Challenges with COUNTER…• “Almost” compliant reports require manual
intervention• SUSHI implementations falling short• Many content providers still not COUNTER
compliant
UsageConsolidation
NISO SUSHI Standing Committee: Release 4 of the COUNTER Code of Practice
Addressing the challenges…• COUNTER schema stricter• COUNTER SUSHI Implementation Profile
removes ambiguity• Free web-based client available for testing or
basis for development
NISO
Thank You!
Visit the NISO SUSHI web sitehttp://www.niso.org/workrooms/sushi
Or email me at:[email protected]
Content Provider
UsageConsolidation
NISO