SSA MANGEMENT MEETING ON 22 – 10 – 2013 ==================== KANNUR SSA.

SSA MANGEMENT MEETING

ON22 – 10 – 2013

====================

KANNUR SSA

Revenue Performance : Achievement Vs Target ( Amount in Crores of Rupees )

Target for APRIL to SEPTEMBER

Whole Year Proport. Target Achievement shortfall(-) % shortfall

Phones 85 42.50 28.90 13.60 32.00%FTTH 0 0.00 0.13 -0.13 BB 75 37.50 25.78 11.72 31.25%EB(CCTS) 2.21 1.11 0.22 0.89 80.19%IUC 0.99 0.50 0.02 0.48 96.22% CFA 163.2 81.60 55.05 26.55 32.54%

GSM 155 77.50 70.41 7.09 9.15%CDMA 8 4.00 1.79 2.21 55.29%Wimax 3 1.50 0.56 0.94 62.51%CM 166 83.00 72.76 10.24 12.33%

CFA+CM 329.2 164.60 127.81 36.79 22.35%

REVENUE PERFORMANCE : APRIL to SEPTEMBER (Comparison with Last Year ) ( Amount in Crores of Rupees )

APRIL to SEPTEMBER 2013 - 14 2012 - 13 Variance % VariancePhones 28.90 36.36 -7.46 -20.51%Broadband 25.78 21.19 4.59 21.66%FTTH 0.13 0.05 0.08 EB(Ccts) 0.22 0.24 -0.02 -10.03%IUC 0.02 0.01 0.01CFA Total 55.05 57.85 -2.80 -4.85%

Mob.Prepaid 66.48 57.23 9.25 16.16%Mob.Postpaid 3.94 4.14 -0.20 -4.83%CDMA WLL 1.79 2.41 -0.62 -25.73%Wimax 0.56 0.3 0.26 86.67%CM Total 72.77 64.08 8.69 13.56%

CFA+CM 127.82 121.93 5.89 4.83%

Voice Call Revenue Details

( Amount in Crores of Rupees ) APRIL to SEPTEMBER

2013 - 14 2012 - 13 Variance % Variance

Phones 27.42 34.21 -6.79 -19.85%

PCO 0.67 1.02 -0.35 -34.02%

Sur. Charge 0.55 0.59 -0.04 -7.20%

ITC+FLPP 0.26 0.54 -0.28 -51.67%

28.90 36.36 -7.46 -20.51%

Progress in Provisioning New Connections

Annual Target

(2013 - 14 )Prop. Target For April - Sep

GROSS Achievement %

LAND LINE 28000 14000 5403 38.59

BROADBAND 75000 37500 12615 34.79

FTTH 264 132 120 90.91

GSM 210000 105000 75912 72.30

WiMAX 4500 2250 754 33.51

CDMA WLL 10000 5000

LL NPC Performance : April to September 2013 - 2014 ( Current Year )

MONTH GROSS NPC Closure NET NPC April 933 1594 -661May 764 2115 -1351June 716 1932 -1216July 964 3809 -2845

August 969 2833 -1864September 1057 3164 -2107

5403 15447 -10044

2012 - 2013

MONTH NPC CLOSURE NET

April 716 1038 -322May 770 2640 -1870June 881 1263 -382July 992 2005 -1013

August 751 1643 -892September 806 3563 -2757

4916 12152 -7236

LL NPC Performance : April to September ( Division wise )

DIVISIONLL DEL (1.4.2013)

GROSS TARGET (Apr-Sep)

NPC ClosureNET NPC

% Gross

% Reduction

in DEL

Chengala 17795 661 397 1145 -748 60.05 -4.2Kasargod 11640 432 226 574 -348 52.26 -2.99Kannur P 28176 1047 542 723 -181 51.78 -0.64Telecherry P 26044 968 468 1003 -535 48.37 -2.05Nileswer 17363 645 302 993 -691 46.82 -3.98Mattanur 28177 1047 454 1659 -1205 43.37 -4.28Sreekantapuram 25138 934 368 1605 -1237 39.41 -4.92Payyanur 31759 1180 442 817 -375 37.46 -1.18Kanhangad 24434 908 330 1016 -686 36.35 -2.81Kannur T 28519 1059 378 1065 -687 35.68 -2.41Telecherry T 39179 1455 466 1049 -583 32.02 -1.49Taliparamba 25219 937 266 1169 -903 28.39 -3.58Cheruvathur 20475 761 209 836 -627 27.48 -3.06Cherukunnu 30182 1121 276 670 -394 24.62 -1.31Uppala 22828 848 280 1123 -843 33.02 -3.69

SSA 376928 14003 5403 15447 -10044 38.58 -2.66




NPC ClosureNET NPC

% Closure

% Reduction

in DEL Uppala 22828 848 280 1123 -843 4.92 -3.69Chengala 17795 661 397 1145 -748 6.43 -4.2Sreekantapuram 25138 934 368 1605 -1237 6.38 -4.92Mattanur 28177 1047 454 1659 -1205 5.89 -4.28Nileswer 17363 645 302 993 -691 5.72 -3.98Kasargod 11640 432 226 574 -348 4.93 -2.99Taliparamba 25219 937 266 1169 -903 4.64 -3.58Kanhangad 24434 908 330 1016 -686 4.16 -2.81Cheruvathur 20475 761 209 836 -627 4.08 -3.06Telecherry P 26044 968 468 1003 -535 3.85 -2.05Kannur T 28519 1059 378 1065 -687 3.73 -2.41Telecherry T 39179 1455 466 1049 -583 2.68 -1.49Payyanur 31759 1180 442 817 -375 2.57 -1.18Kannur P 28176 1047 542 723 -181 2.57 -0.64Cherukunnu 30182 1121 276 670 -394 2.22 -1.31SSA 376928 14003 5403 15447 -10044 4.10 -2.66




NPC ClosureNET NPC

% Gross

% Reduction

in DELKannur P 28176 1047 542 723 -181 51.78 -0.64Payyanur 31759 1180 442 817 -375 37.46 -1.18Cherukunnu 30182 1121 276 670 -394 24.62 -1.31Telecherry T 39179 1455 466 1049 -583 32.02 -1.49Telecherry P 26044 968 468 1003 -535 48.37 -2.05Kannur T 28519 1059 378 1065 -687 35.68 -2.41Kanhangad 24434 908 330 1016 -686 36.35 -2.81Kasargod 11640 432 226 574 -348 52.26 -2.99Cheruvathur 20475 761 209 836 -627 27.48 -3.06Taliparamba 25219 937 266 1169 -903 28.39 -3.58Uppala 22828 848 280 1123 -843 33.00 -3.69Nileswer 17363 645 302 993 -691 46.82 -3.98Chengala 17795 661 397 1145 -748 60.05 -4.20Mattanur 28177 1047 454 1659 -1205 43.37 -4.28Sreekantapuram 25138 934 368 1605 -1237 39.41 -4.92SSA 376928 14003 5403 15447 -10044 38.58 -2.66

BB Performance : April to September 2013 - 2014 ( Current Year )

Month BB GROSS BB CLOSURE BB NET % NET April 2122 1298 824 38.83%May 2224 1232 992 44.60%June 2204 1369 835 37.89%July 2407 1418 989 41.09%

August 2077 1288 789 37.99%September 2012 1473 539 26.79%

13046 8078 4968 38.08%

2012 - 2013

Month BB GROSS BB CLOSURE BB NET % NET April 1845 818 1027 55.66%May 1993 1310 683 34.27%June 2214 1324 890 40.20%July 2170 1399 771 35.53%

August 2033 1166 867 42.65%September 2050 1373 677 33.02%

12305 7390 4915 39.94%

Mobile SIM Activation April to September : 2013 - 14

CSCs Franchisees Total

April 9638 1151 10789

May 10015 1379 11394

June 10225 1468 11693

JULY 12763 1759 14522

August 12177 1462 13639

SEPTEMBER 12370 1505 13875

67188 8724 75912

WiMAX New Connections : April to September

Month GROSS CLOSURE NET

April 104 29 75

May 96 39 57

June 158 53 105

July 164 63 101

August 123 45 78

September 109 70 39

754 299 45512

SALE OF 3G DATA Card April - September

CSRTarget 2013-

14 Prop. Target Achievement1 Kannur GMT(O) 450 225 1692 Kannur (Tele Bavan)) 400 200 1523 KSZ 250 125 1094 PAY 250 125 905 KNG 250 125 886 TLY 250 125 777 TMB 80 40 218 SKM 50 25 209 CUU 80 40 19

10 NLS 50 25 1411 ACO 30 15 912 ITY 40 20 813 MTR 40 20 514 MAHE 40 20 415 CUV 30 15 316 MJR 20 10 317 PNR 30 15 218 KBA 30 15 219 UPL 30 15 2

SSA TOTAL 2400 1200 797

FTTH : Average Revenue Per Connection & Ariel OFC Consumption Per Connection.

( Amount in Rupees ) Ariel OFC Usage

Connection Monthly Revenue Average per connection

Provided from all PlansMonthly

Rev./Connecion ( Metres)

MARCH 31 55043 1776 228

APRIL 14 42219 3016 260

MAY 23 30348 1319 184

JUNE 13 14900 1146 128

JULY 22 37422 1701 144

AUGUST 18 27947 1553 133SEP 23 54469 2368 161

Total 144 207879 1444 172

Ariel OFC UTILIZATION

2013 ( in Metres ) Connections Consumption

Purchased Consumed provided (Metres/connect.

March 10000 7063 31 228

April 5000 3644 14 260

May 5000 4237 23 184

June 0 2298 20 115

July 5000 3158 22 144

Aug 0 2402 18 133

Sep 5000 3699 23 161

30000 26501 151 176

KTM 16

Revenue Improvement

Being a commercial and business organization

engaged in a stiff competitive environment

revenue performance is recognized to be the key

performance parameter to be set for individual/ group as all other performance activities are finally and collectively reflected in revenue.

To meet the Revenue Target : i). Pre paid Sale through FRANCHISEEs to be increased.

ii). Sale through existing DSAs/Shoppe to be increased .

iii). Inactive Retailers and DSAs are to be identified. iv). Adequate number of additional DSAs to be enrolled . v). Pace in provisioning New Broadband connections to be increased .

vi) .Sale of SIMs on very large scale with Special focus on MNP , through frequent Melas in all Exchange areas.

vii). Low Plan BB Customers to be brought to Higher Plan.

viii). New 2G/3G/MNP /BB connections to be provided in accordance with the target assigned to employees under ‘Personal Marketing Scheme for Employees.’ix). LL DNP and closed connections are to be brought back .

RECONNECTION PURSUIT CELL

1) RPC FORMED IN TRA UNIT

2) DNP CUSTOMERS ARE CONTACTED FREQUENTLY

3) GRIEVANCES, IF ANY , ARE SETTLED IMMEDIATELY .

4) ALTERNATE AND APPROPRIATE PLANS ARE SUGGESTED WHEREVER POSSIBLE

5) CONVERSION OF LOWER PLANS TO HIGER PLANS ALSO ADVISED

6) TARIFF INFORMATION IS ALSO GIVEN

7) List of NPD numbers exchange wise is displayed in Kannur-net regularly and instructions given to DE / SDE / JTO/TTAs/TMs concerned for contacting them for making payment / reconnection.

Action Plan for Improving Revenue1. CFA SEGMENT: 5. Home Delivery of BSNL products / services: New marketing strategy to be deployed for home delivery of our products /

services to high value customers by organizing Exhibition / Personal meetings in office compound of Banks / LIC / Collectorate / Govt.Offices / Private firms / Hospitals etc.

6. Increasing the Broadband Penetration: Low Broadband penetration DSLAMs to be identified and special task for acquiring

more connections has been assigned to the teams formed at Divisional level.

7. Upgradation of 250 plan Broadband customers to higher plans: Around 27% BB customers are coming under this category. List of the customers

DSLAM wise has been displayed in Kannur-net & target for bringing them to higher plan has been fixed to TM / TTA / JTO concerned.

8. Arresting the declining trend of Landline / Broadband: MDF staffs are to contact the customers over phone to the NPD listed customers and

TMs concerned are directly approaching them for payment / reconnection.

Action Plan for Improving Revenue1. CFA SEGMENT: 9. NPC Provision: Flow of Drop wire & 5 Pair cable has improved now. Pending WL to be cleared

Preferably in the order of pendency period .

10. Timely provision of Broadband connections: Provisioning time for new Broadband connection is to be ensured to be not

exceeding days .

FAULT STATUS

Month Fault Rate

Repeat-fault rate

MTTR

April 5.46 11.69 75.68

May 6.98 8.94 85.56

June 9.28 6.28 88.81

July 9.68 5.80 102.91

August 7.49 14.13 44.17

September 5.5 8.62 26.5

% FAULT CLEARANCE

MonthWithin 24

Hrs.Within 48

Hrs.Within 72

Hrs.

April 26.21 54.68 71.93

May 22.36 48.87 65.56

June 19.18 47.46 64.28

July 21.22 51.23 70.85

August 21.91 68.64 93.85

September 32.2 73.2 97.6

Improvement of OP Parameters Through FAULT MONITORING AND CONTROL

Computer Wing has arranged mediatory software to extract on line

FAULT STATUS DATA from CDR which are being displayed in

KANNUR SSA NET through the following Links :

“BB Faults Pending : > 3 days” “Classified Customers Faults”

“LL Faults Pending : > 7 days”

“Duration Wise Faults Pending”

“CDR – Pending Faults”

“List of Exchanges having Fault Pendency LESS THAN 3 days.”

“List of Exchanges having no Pending Faults.”

Exchange Wise Pending Fault Status are visible to one and all in theSSA at any point of time, resulting in containing and preventing fromDrifting to adverse situation. 23

Deployment of TMs Kannur SSA

External 542Internal 65

OFC Mntce 7Installation - II Line Mtnce 4

Udaan 17Project Vijay - RMs 3

638

Matter is being subjected to further review

Performance of CSCs : Prepaid Sale (Gross) ( Amount in LakhS of Rupees) APRIL to SEPTEMBER

CSCsTarget for 2013-14 Prop. Target Achievement

% Achievement

1 Kannur II 601 300.50 328.27 109.242 Srekantapruam 621 310.50 259.21 83.483 Payyanur 501 250.50 207.45 82.814 Alacode 451 225.50 203.37 90.195 Kannur I 407 203.50 202.52 99.526 Taliparamba 374 187.00 153.59 82.147 Kanhangad 374 187.00 149.62 80.018 Cherupuzha 227 113.50 110.37 97.259 Iritty 159 79.50 108.28 136.20

10 Kalanad 177 88.50 95.85 108.3111 Mattanur 196 98.00 89.58 91.4112 Kasargod I 325 162.50 85.39 52.5513 Mulleria 165 82.50 81.82 99.1814 Rajapuram 174 87.00 73.90 84.9515 Cheruvathur 192 96.00 67.22 70.0216 Chengala 53 26.50 65.06 245.51 Total 6455 3227.50 2816.53 86.68

Performance of CSCs : Prepaid Sale (Gross)

( Amount in LakhS of Rupees) APRIL to SEPTEMBER

CSCsTarget for 2013-14 Prop. Target Achievement

% Achievement

17 Mathamangalam 138 69.00 63.23 91.63`8 Cherukunnu 129 64.50 54.28 84.1619 Uppala 134 67.00 50.01 74.6420 Telecherry I 178 89.00 45.83 51.4921 Telecherry II 131 65.50 45.49 69.4522 Kuthuparamba 107 53.50 43.79 81.8523 Nileswer 127 63.50 43.61 68.6824 Trikarpur 106 53.00 39.24 74.0325 Manjeswer 101 50.50 37.66 74.5626 Perdala 104 52.00 27.22 52.3427 Panoor 51 25.50 23.00 90.2028 Mahi 38 19.00 22.00 115.8129 Kasargod II 51 25.50 19.43 76.1930 Beemanadi 50 25.00 16.52 66.0631 Uduma 6 3.00 2.00 66.6232 Peravoor 7 3.50 1.71 48.76 Total 6455 3227.50 2816.53 86.68

SIM Activation : CSC Wise Performance APRIL to SEPTEMBER

CSCs Target for 2013-14 Prop. Target Achievement %

Achieved

1 KANNUR PHONES + GMT (O) 14500 7250 7204 99.372 KANNUR TELECOM 14500 7250 6662 91.893 KASARGODE CSR 11600 6119 4656 76.094 SREEKANDAPURAM CSR 8090 4045 4475 110.635 KANHANGAD CSR 10327 5163 3690 71.466 THALIPARAMBA CSR 9425 4713 3534 74.997 IRITTY CSR 6848 3424 3245 94.788 PAYYANUR CSR 8419 4209 3227 76.669 ALACODE CSR 6410 3205 2799 87.34

10 THALASSERY CSR 6094 3047 2574 84.4811 THALASSERY CTO 5604 2802 2066 73.7312 PERAVOOR CSR 4019 2009 2033 101.1813 KUTHUPARAMBA CSR 5251 2626 2033 77.4314 CHERUVATHUR CSR 5427 2714 2025 74.6215 CHERUPUZHA CSR 4005 2002 1922 95.9816 CHERUKUNNU CSR 7250 3625 1878 51.81 All CSCs 168201 84420 67188 79.59

SIM Activation : CSC Wise Performance

APRIL to SEPTEMBER

CSCs Target for 2013-14 Prop. Target Achievement % Achieved

17 MATTANUR CSC 3634 1817 1508 83.0018 NILESHWAR CSR 4372 2186 1272 58.1819 UPPALA CSR 3625 1813 1240 68.4120 KALANAD CSR 3814 1907 1170 61.3521 MULLERIA CSR 3932 1966 1119 56.9122 PANOOR CSR 3645 1823 1005 55.1423 RAJAPURAM CSC 2913 1457 963 66.1224 PERDALA CSR 2900 1450 913 62.9725 CSR MANJESHWAR 2175 1088 752 69.1526 MATHAMANGALAM 2076 1038 716 68.9727 MAHE CSR 1156 578 546 94.4328 UDUMA CSR 1273 637 502 78.8629 CHENGALA CSR 953 477 500 104.8930 BEEMANADI CSR 2140 1070 498 46.5431 TRIKARIPUR CSC 1823 911 461 50.59 All CSCs 168201 84420 67188 79.59

CSC Wise BB Performance : April to September

NAME OF CSCBB TARGET : 2013 -14 PROP. Target Gross

Achievement Total closures Net BB provision

1CSR - BSNL BHAVAN 6247 3124 1098 653 4452CSR KASARAGOD 2522 1261 299 156 1433CSR THALASSERY 3577 1789 778 528 2504CSR MAHE 1480 740 241 176 655CSR CHENGALA 2535 1268 241 114 1276CSR KALANAD 795 398 103 65 387CSR MULLERIYA 1074 537 95 48 478CSR KANNUR- TB 5406 2703 976 621 3559CSR CHERUKUNNU 5692 2846 1263 879 384

10CSR CHERUVATHUR 2421 1211 403 236 16711CSR TRIKARIPUR 1427 714 357 178 17912CSR KANHANGAD 3141 1571 538 383 15513CSR UDUMA 1788 894 202 131 7114CSR MANJESHWAR 1398 699 157 84 7315CSR IRITTY 1171 586 219 150 6916CSR MATTANUR 3394 1697 557 345 212

SSA TOTAL 75017 37509 12856 8078 4778

NAME OF CSC

BB TARGET : 2013 -14 PROP. Target Gross

Achievement Total closures Net BB provision

17CSR PERAVOOR 964 482 169 127 42

18CSR BEEMANADI 1317 659 179 88 91

19CSR NILESHWAR 1118 559 245 164 81

20CSR RAJAPURAM 923 462 158 95 63

21CSR CHERUPUZHA 1043 522 186 67 119

22MATHAMANGALAM 1019 510 141 88 53

23CSR PAYYANUR Total 3918 1959 1056 567 489

24CSR PERDALA Total 2362 1181 134 80 54

25CSR ALACODE Total 1278 639 315 195 120

26CSREEKANDAPURAM 3551 1776 582 373 209

27CSR KUTHUPARAMBA 1857 929 345 239 106

28CSR PANOOR 1371 686 261 151 110

29CSC THALASSERY(T) 4278 2139 669 416 253

30CSR TALIPARAMBA 4451 2226 758 571 187

31CSR UPPALA 1499 750 131 110 21

SSA TOTAL 75017 37509 12856 8078 4778

CSC Wise BB Performance : April to September

Division wise Performance : Prepaid Sale (Gross) ( Amount in LakhS of Rupees)

APRIL to SEPTEMBERCSCs Target for 2013-14 Prop. Target Achievement % Achievement

Srekantapuram 1052 526.00 462.58 87.94%Payyanur 866 433.00 381.05 88.00%Kannur T 652 326.00 328.27 100.70%Chengala 395 197.50 242.74 122.90%Kannur P 407 203.50 202.52 99.52%Mattanur 362 181.00 199.57 110.26%Taliparamba 374 187.00 153.59 82.14%Kanhangad 380 190.00 151.62 79.80%Nileshar 351 175.50 134.03 76.37%Uppala 339 169.50 114.88 67.78%Tellecherry T 289 144.50 112.28 77.71%Cheruvathur 298 149.00 106.45 71.45%Kasargod 325 162.50 85.39 52.55%Telecherry 216 108.00 67.83 62.81%Cherrukunnu 129 64.50 54.28 84.16%

All CSCs 6435 3217.50 2797.10 86.93%

Project Vijay : Performance Of Franchisees (April to September )

Amount in Lakhs of Rs.

AREA FRANCHISEEGross SALES (including ST) SIM Activation

Target Achvt % Achvt Target Achvt %

Achvt

Talassery YM Trade Links 770 752.33 97.71 3545 1842 51.96

Kannur NA Communications 620 536.51 86.53 3050 1048 34.36

Payyanur YM Trade Links 755 612.95 81.19 3240 1671 51.57

Mattanur Hindustan Associates 595 471.52 79.25 3000 1185 39.50

Nileswar Umeshco Smartphone 580 448.85 77.39 2630 750 28.52

Kanhangad Umeshco Smartphone 535 401.54 75.05 2330 655 28.11

Taliparamba Linkwell Teleservices 625 450.78 72.13 3105 1124 36.20

Uppala Celltone 435 272.22 62.58 2370 296 12.49

Kasargod Madani Enterprises 535 241.85 45.21 2680 153 5.71TOTAL 5450 4188.55 76.85 25950 8724 33.62

EB Performance : April to September ( Payment Received )

Product/Services Customer Amount in lakhs1 FTTH FTTH - Different Customers 23.1862 WiMAX WiMAX - Different Customers 4.1993 FPH SERVICE Komeri Service International (P) Ltd 0.1294 FPH SERVICE ALFA ONE Global Builders 0.1295 VDSL VDSL-Different Customers 0.8886 Leased Circuits 128Kbps Kannur Dist. Co-operative Bank 0.9007 Leased Circuit 64 Kbps Madai Co operative Bank 0.1068 leased circuit Pappinesseri Co-operative Rural Bank 0.2079 Leased Circuits 128Kbps Syndicate Bank 0.612

10 Leased circuits 128Kbps Syndicate Bank 0.61611 BROAD BAND North Malabar Gramina Bank 14.68812 GSM cug New Connections SOUBHAGYA RESIDENCY 0.21513 Prepaid CUG ALTAS TRAVELS 0.05014 Mob Post paid connections State Bank of Travancore 0.10515 Mob Post paid connections RAIDCO KERALA LTD. KANNUR 0.11916 Land Line Connections State Bank of Travancore 0.04317 Cell Broadcasting Service CENTURI FASION CITY , KANNUR 0.02718 Cell Broadcasting Service Scorpio Readmades, Puthiyatheru 0.02719 VANITY NUMBERS ALTAS TRAVELS 0.042

TOTAL 46.289

NEW EB Proposals Under Pipe Line Product/Services Customer Amount in lakhs Remarks

1 1.25 Gbps P2P LL Asianet Satellite Com.Ltd 55.42 Proposal Given2 Land Line Connections Naval Academy Ezhimala 1.32 3 Mob Post paid connections Happy Care Thalassery 1.19 Pending at Circle Office4 Non MLLN leased Circuit Thalassery Co-operative Rural Bank 1.30 Payment pending5 8 Mbps 1:1 TCS (For Naval) 4.50 Proposal Given6 Leased Circuit Thalassery Co-operative Urban Bank 0.48 Pending at Circle Office7 Leased Circuit Ezhome Co Op Bank 0.75 Proposal Pending8 Leased Circuit Mullakkodi Co Op Bank 1.20 Proposal Pending9 Leased Circuit Muzhappilangad Co Op Bank 0.70 Proposal Pending

10 Leased Circuit Kararinakam Co Op Bank 0.45 Proposal Pending11 Leased Circuit Chovva Co Op Bank 0.80 Proposal Pending12 Leased Circuit Pinarai Co Op Bank 0.60 Proposal Pending13 Leased Circuit Edakkadappan Co Op Bank 0.80 Proposal Pending14 Renewal Existing Connection 18.00 Renewal Pending15 EPABX -PRI NIFT Mangattuparamba 1.92 Agreed to take Connection16 New (Different Customers) 150 Connections 27.00 17 New (Different Customers) 25 Connections 5.00 18 KSEB 32 Kbps 4 Nos 6.00 Approval Pending at KSEB HQ19 New/Upgradation Different Colleges(20 Nos) 15.00 20 VPN Edistrict Collectorate 8.00 Payment Released by Govt21 Different Customers Different Customers 8.00 22 Different Customers Different Customers 6.00 23 Back up for 3 banks KDCB , Kadirur , Madai 12.00 Proposal Pending

Total 176.42

Multi storeyed Bulidings in Kannur Exchanhe Area

Name of Building Location FTTH Wkg BB Wkg1 Collectorate Kannur Caltex 1 82 Union Complex Talap 3 63 New Bus Stand Thavakkara 12 104 Ocianus Flats Thana 13 85 Krishna Jewelery Behind 1 26 Lulu Bazar Thavakkara 1 7 Fort light complex Prabhath Jn 2 88 Abhilash Bldg opp rly station 1 49 Platinum centre Bank road 2 10

10 Casamareena coplex Talap 12 811 J.R.Complex Talap 1 412 Soubhagya Complex Talap 1 613 Western Castle Flats Thana 2 514 K.V.R.Tower South Bazar 6 815 Speciality hospital Thana 1 416 Prestige Centre Caltex 2 617 Global Village Bank road 0 818 Central avenue Thavakkara 0 219 Kannur Mal SN park 0 8

Multi storeyed Bulidings in Kannur Exchanhe Area Name of Customer Location FTTH Wkg BB Wkg

20 Jubllee Bazar Oden road 0 621 Sreerosh bay heights Payambalam 0 822 Sea Blue Payambalam 0 423 Emarald Hights Payambalam 0 524 Sea wind Payambalam 0 525 Dhanalashmi nursing college Thana 1 426 Candale appartment Nr.St.Michles 0 427 Topland Grand Bazar Bellard road 0 228 Kalyani Complex Bellard rd 2 729 Kausar complex Caltex 6 1030 SBI bldg Fortroad 0 531 Meridian Enclave Thane 0 332 Capitalmal ( Under construction) Nr.Training school 0 33 Alfaone appartment Payyambalam 0 534 Rainbow Realtors Payyambalam 0 835 Skyline appartments Payyambalam 0 436 Surya appartments Payyambalam 0 837 Grand Plaza Bank road 0 18 70 221

Occupants are approached for subscribing to FTTH Connections

Leads Through UDAAN : April to September 2013

Total Lead Lead Completed

CANCELLED PENDING NON FEASIBLE

BROADBAND 1967 1445 325 172 24PLAN CHANGE 954 824 105 25 LANDLINE 655 242 95 318 WLL 70 63 4 1 2Reconnection 112 56 19 37 FTTH 68 56 1 12 WIMAX 164 46 44 74 3G DATA CARD 105 28 70 7 NPC with BB 267 17 40 210 FWP 17 16 1 DATA CARD(NIC) 14 11 3 PREPAID BROADBAND 8 3 3 1 CCB 5 3 2 WLL + BROADBAND 3 3 SHIFT OF LL 4 2 1 1 INTERNET ON WLL 2 1 1 PCO 1 1 EVDO 1 1 OTHERS 1631 1387 132 112 TOTAL 6048 4204 847 970 26

UDAAN : SA s PERFORMANCE : APRIL TO SEPT 2013

Name TOTAL LEAD

CREATEDTOTAL LEAD COMPLETED CANCELLED Non feasible PENDING

1DAYANANDAN TOA 526 370 55 15 86

2 SADANANDAN TM 357 317 35 0 53 SAHADEVAN 400 296 43 1 60

4PADMANABHAN TM 329 287 12 3 27

5 KANNAN TM 350 284 38 4 246 CHANDRAN TM 413 281 56 27 497 DINESH TM 381 266 32 24 598 SUKUMARAN TM 340 259 34 14 339 VIJAYAKUMAR TM 322 251 31 2 38

10 MANOJ KUMAR TM 341 235 43 11 5211 RAMESH TM 400 212 74 52 6212 JAYARAJAN TM 360 207 87 8 58

13MOHANADASAN TM 351 207 61 35 48

14 BALAKRISHNAN TM 227 149 39 1 3815 ANIL KUMAR TM 222 148 35 11 2816 SUJITH TM 188 118 33 12 25

17PADMANABHAN TM 180 96 60 6 18

18 PANKAJAKSHAN TM 210 82 54 38 365897 4065 822 264 746

Udaan : Provisioning Time

SSA COMPLETED

less than 3 days

3 to 7 days

7 to 15 days

> 15 days LEADS

1 APRIL 970 883 38 36 13

2 MAY 725 655 48 11 11

3 JUNE 678 640 7 10 21

4 JULY 744 715 11 10 8

5 AUGUST 642 612 13 10 9

6 SEPTEMBER 443 427 11 4 1

4204 3932 128 81 63

Inventory Status as on 3-10-2013Sl.No Item Opening Bal. Rcpt Qty Issue Qty Bal Qty

1 SSDW 0.5 MM 0.43 969.41 673.6 2 100(A)/0.5 3.274 0 1.26 2.0143 10(UA)/0.5 1 0 1 04 800(A)/0.4 0.065 0 0.65 05 200(A)/0.5 2 0 0.97 1.036 20(UA)/0.5 6.732 0 6.732 07 5/0.5 32.103 60.811 90.041 2.8738 50(A)/0.5 0 5.007 1.8 3.2079 400(A)/0.4 0.192 0 0.192 0

10 OFC 24F 34.917 40.259 68.317 6.85911 ADSL 2 PLUS CPE TYPE W2 3820 1500 2599 272112 ADSL 2 PLUS CPE TYPE W1 69 0 48 2113 WIMAX CPE TYPE II (O/D) 402 400 631 7114 20001X IFWT 163 600 663 015 CLIP PHONE 3966 4772 5260 3478

1OO WiMAX CPE issued to MRX SSA 100 IFWT issued to AP Circle

W/L Clearence Status as on 1-10-2013Month & Year of Registration 1.4.2013 1.6.2013 1.08.2013 1.09.2013 15.09.2013 1.10.2013

WL cleared from 1.4.2013 TO 30.9.2013

December 2011 8 8 8 7 7 6 2January 2012 227 164 154 99 98 98 129February 2012 145 113 98 71 70 67 78March 2012 178 135 112 72 70 66 112April 2012 118 75 62 48 48 46 72May 2012 155 119 107 73 70 67 88June 2012 151 100 89 57 55 55 96July 2012 149 104 90 64 63 61 88August 2012 157 112 95 64 62 58 99September 2012 143 107 98 60 60 58 85October 2012 142 97 89 54 52 47 95November 2012 158 116 96 73 72 70 88December 2012 199 137 117 78 76 68 131January 2013 220 167 141 84 81 75 145February 2013 223 150 132 91 89 86 137March 2013 542 318 261 182 178 166 376 2915 2022 1749 1177 1151 1094 1821April 2013 335 245 203 202 191 May 2013 554 307 249 241 229 June 2013 374 294 272 251 July 2013 394 348 306 August 2013 663 507 398 September 2013 0 411 555 1803 1981 1930 TOTAL 2980 3132 3024

Customer Retention Pursuit Cell in Kannur SSA : Progress : April - September

STAFF/OFFICIAL DESIG CONTACT NO Email IDNo. of Cases

Pursued

Reconnection received

SREEDHARA RAO H DEP CNN [email protected] 53 16SAMBU S M DE CVU [email protected] 48 9PRAKASH M H DE KSZ [email protected] 18 0VARKEY K C DEP TLY [email protected] 98 32SUDHAKARA.A DE CNG 9446549442sudhakaraa @bsnl.co.in 18 4AJAYA KUMAR.K.C DET CNN [email protected] 89 50VIJAYA LAKSHMI ACHARYA DE CUU [email protected] 36 11KUNHAPPAN.P.P DE KNG [email protected] 42 14PRASAD S DE MTR [email protected] 88 28SAMBU S M DE NLS [email protected] 18 4KRISHNAN E DE PAY [email protected] 54 15MURALIDHARAN NAMBIAR DE PDL [email protected] 49 9SREEDHARAN P DE SKM [email protected] 66 24RAMESH DATTAWAD DET TLY [email protected] 78 33THAMPAN P V DE TMB [email protected] 80 24MURALIDHARAN NAMBIAR DE UPL [email protected] 15 3BALAGOPALAN M V AO CNN [email protected] 118 34RAMACHANDRA SHARMA V AO_KSZ [email protected] 95 16

1063 326

NPC - DEL Profile from 2000-2001 Kannur SSA Declining Trend

Year GROSS NPC CLOSURES NET NPCDEL AS ON 31 st

March2000-2001 48168 1925 46243 2159512001-2002 60001 1740 58261 2742122002-2003 48565 14835 33730 3079422003-2004 51623 14956 36667 3446092004-2005 60003 16549 43454 3880632006-2007 40003 17647 22356 4435892007-2008 27559 22854 4705 4482942008-2009 24941 27127 -2186 4461082009-2010 20804 34300 -13496 4326122010-2011 20458 39334 -18876 413736

2011-2012 20787 38031 -17244 396492

2012-2013 11874 31455 -19581 376901

43

BB connection PROFILE of Kannur SSA Year Gross closure Net BB Connections

connections connections at the end of year 2005 - 2006

289589

2806 2806 2006 - 2007

2576952

1624 4430 2007 - 2008

108651396

9469 13899 2008 -2009

139994383

961623515

2009 - 201026567

777318794

42309

2010 - 201127698

1374713951

56260

2011 - 201222669

152137456

63716

2012-2013 23909 14068 9821 73537

2013 – 14 (Up to Sep) 12615 8078 4537

44

LAND LINE AND MOBILE REVENUE Kannur SSA PROFILE / Trend

In Crore Rupees

Year/MonthWire line + Broadband + ITC + EB CCTs + IUC

GSM Prepaid + Post paid CDMA WLL WiMAX TOTAL

2007 - 2008 200.11 86.95 13.06 - 300.12

2008 - 2009 169.14 85.49 13.27 - 267.90

2009 - 2010 149.97 81.92 12.53 - 244.42

2010 - 2011 137.32 81.78 8.34 - 227.45

2011 - 2012 123.07 104.91 6.57 0.43 234.98

2012 - 2013 114.30 125.90 4.38 0.71 245.28

Thank You

SSA MANGEMENT MEETING ON 22 – 10 – 2013 ==================== KANNUR SSA.

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