Sri Dhanlatsimi Creations

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    JOB SATISFACTION

    PERCEPTION OF JOB SATISFACTION BY EXPERTS

    Job satisfaction will be defined as the amount of overall positive affect

    (or feelings) that individuals have toward their jobs

    -Hugh J. Arnold, Danil C. Fld!n

    Job satisfaction is the combination of psychological, Physiological and environmental

    circumstances that cause a person to truthfully say I am satisfied with my job

    ! Ho""o#$

    " general attitude towards one#s job$ %he difference between the amount of rewards

    wor&ers receive and the amount they believe they should receive

    ! S%"hn P.Ro&&in'

    Job satisfaction does seem to reduce absence, turnover, and perhaps accident rates

    ! Ro&r% (.)ahn

    Job 'atisfaction as a pleasurable or positive emotional state resulting from the

    appraisal of one#s job or job eperience

    - (o#$

    THE FACTORS INF(*ENCIN+ JOB SATISFACTION

    *nvironmental +actors

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    Personal +actors

    . Eniron!n%al Fa#%or'

    %hese +actors relate to the wor& environment, main among them are as follows -

    i/ Jo& Con%n%

    .er/berg suggested that job content in terms of achievement recognition,

    advancement, responsibility and the wor& itself tend to provide satisfaction but their absence

    does not cause dissatisfaction 0here the job is less repetitive and there is variation in job

    content, job satisfaction tends to be higher

    'peciali/ation increases repetitiveness leading to boredom and monotony 1ut greater

    variety of tas&s may not increase satisfaction unless the tas&s form a unified, integrated and

    meaningful whole

    ii/ O##u"a%ional (l

    %he higher the level of the job in organisational hierarchy the greater the satisfaction

    of the individual %his is because positions at higher levels are generally better paid, more

    challenging and provide greater freedom of operation 'uch jobs carry greater prestige, self

    control and need satisfaction

    iii/ Pa0 and Pro!o%ion

    "ll other things being e2ual, higher pay and better opportunities for promotion lead to

    higher job satisfaction

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    i/ 1or$ +rou"

    3an is a social animal and li&es to be associated with other#s interactions in the wor&

    group help to satisfy social and psychological needs and therefore, isolated wor&ers tend to

    be dissatisfied Job satisfaction is generally high when an individual is accepted by his peers

    and he has a high need for affiliations

    / Su"ri'ion

    4onsiderate supervision tends to improve job satisfaction of wor&ers " considerate

    supervisor ta&es personal interest in his subordinates and allows them to participate in the

    decision ma&ing process .owever, authoritarian people may be more satisfied under the

    supervision of high status and strongly directive leaders *mployee satisfaction from

    supervisory behaviour depends upon the influence which the supervisor eercise on his own

    superior

    2. Pr'onal #hara#%ri'%i#'

    Personal life eercise a significant influence on job satisfaction %he main elements of

    personal life are given below-

    i/ Ag

    'ome research studies reveal a positive correlation between age and job satisfaction

    0or&ers in the advanced age group tend to be more satisfied probably because they have

    adjusted with their job conditions

    5

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    ii/ S3

    6ne study revealed that women are less satisfied than men due to fewer job

    opportunities for females 1ut female wor&ers may be more satisfied due to their lower

    occupational aspirations

    iii/ Edu#a%ional ll

    7enerally more educated employees tend to be less satisfied with their jobs probably

    due to their higher job aspirations

    i/ 4ari%al '%a%u'

    %he general impression is that married employees and employees having more

    dependents tend to be more dissatisfied due to their greater responsibilities 1ut such

    employees may be more satisfied because they value their jobs more than unmarried wor&ers

    / E3"rin#

    Job satisfaction tends to increase with increasing years of eperience 1ut it may

    decrease after twenty years of eperience particularly among people who have not realised

    their job epectations

    8

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    HISTORY OF TIR*P*R EXPORT IND*STRY

    9

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    %he development of %irupur, one has heard so much of &nit wear boom in the press over

    the past few years .owever, none of the eplanations in the press have been able to

    eplain why and how this little town in %amil :adu has come to be the center of India#s

    local banian and eport cotton &nitwear industry %he industry wor&s through a web of

    small to mid!si/ed units, with fabrication here, processing elsewhere and stitching

    somewhere else %hese networ&s of firms operate through job wor&ing, contracting and

    sourcing arrangements %he business families set up sister concern rather than large

    fully integrated factories ;espite of some of its difficulties, the business culture in

    %irupur is appreciating

    %he historical research on %irupur leads us bac& to the %hottams or well irrigated

    farms around the town, as most of the industrialists of today have come from modest

    agricultural bac&grounds %hough countless interviews about their lives and wor&, it has

    been realised that it was these modest farmers who have innovated in the organisation of

    the industry %here are many ways in which these e!farmers came to the industry,

    wor&ed in &nitware firms and got to &now the production close at hand and entered as

    small owners, often in family partnerships "s the industry grew from the old interloc&

    banians to fine banians with an all! India mar&et in the s, the first generation of e!

    farmer industrialists created sister units, often managed by their relatives, epanding

    the industries in dispersed units throughout the city %he uni2uencess of %irupur#s wor&

    culture has made it difficult for the big Indian tetile giants to enter and capture a large

    mar&et share, as the rules and norms governing manufacturing and jobwor&ing are often

    informal and personalised

    ?

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    =

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    INA*+*RATION OF THE SI(5ER J*BI(EE CE(EBRATIONS OF )NITC4A

    TIR*P*R FEBR*ARY 2,2667

    Pr'idn% S"#h

    6ur .onourable president, 3r"PJ"bdul @alam, addressed the audience in the

    silver jublee celebrations of @nit cloth 3anufacturers "ssociation!@:I%43", %irupur, for

    their sterling achievements in ma&ing this small township such a renowned place in the

    country#s economic map and the global tetile scenario

    Internationally acclaimed as the A@nit 4ity#, %irupur has not only evolved as the most

    noteworthy apparel cluster in the country but has also served as a path! finder to the rest of

    the clusters in the country %irupur and @nitwear! boom have not only become

    synonymous but its reputation of being able to service international 2uality compliances has

    made this city the hub of hosiery production in the country %irupur#s current direct eport of

    garments has crossed Bs89>> crore mar& in terms of foreign echange earnings during >>!

    >> as against India#s total &nitwear eport of Bs9> crores in Producing more than

    9?D of the &nitwear eported from India besides catering to a domestic mar&et of over

    Bs>>> crores per annum, %irupur &nitwear manufacturers have recorded an impressive and

    consistent incremental growth rate of D annually %his is a laudable achievement :o

    wonder, %irupur has been declared as one of the %owns of *port *cellence under the

    *im Policy of years >>!>=

    C

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    Fu%ur Pr#"%i

    It is remar&able to note that the &nitwear industry of %irupur is determined to attain

    an eport target of Bs>,>>> crores by >>9 and Bs,>>,>>> crores by >> 0ith such

    unrelenting efforts, %irupur which has already carved a niche for itself in the &nitwear mar&et

    and would soon ac2uire the image of a prestigious and mature International &nitwear 4enter

    %he traditional institution of %hottams has shown their resilience in adapting itself to the

    new organi/ational framewor& of hosiery units %he &nitwear industry has been wor&ing

    smoothly through a web of small residence operated factories to mid!si/e units which

    underta&e the tas& of spinning cotton into yarns, &nitting yarn into fabric, processing and

    stitching off fabric besides performing contracting and sourcing arrangements " whole

    range of industrial units catering to ancillary function such as manufacture of pac&ing

    material, stitching material, buttons, /ips, tapes have burgeoned thereby providing

    employment to more then three la&h persons

    %he concept of ;eveloped India by >> or popularly called vision >> means that

    all Indian people should be prosperous by the year>> +or wealth to be available for every

    Indian the &ey element is productive wor& E rather productive employment I emphasise the

    word productive %o be productive one should be able to add value through s&ills, or

    intellectual activity or by manual labour or a combination Falue addition will fetch wealth

    only when the mar&et or really spea&ing the consumers is satisfied with the added value and

    the overall satisfaction derived from the goods or services rendered

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    It is necessary to impart such s&ills and &nowledge to most of the Indians especially

    those who are in the economically lower strata of the Indian society It is done not by mere

    education in letters or numbers It re2uires entrepreneurship to spot good economic

    opportunities, and to have a vision to sei/e new opportunities

    It is the vision of an entrepreneur that creates new demands for technology, design,

    management, business and newer levels of productivity and s&ills %hus entrepreneurship is

    an important engine for economic growth Fisionary entrepreneurs, though they may start in

    a very small scale, create a new would of opportunities %hey draw people, even uns&illed

    persons and transform them into great human resources %hey not only will be a great

    resource in the local mar&et, but also in the global mar&et

    %he whole area in Ean E around 4oimbatore particularly %irupur is blessed with a

    large number of visionary entrepreneurs in various fields ranging from agriculture, agro they

    can reach great heights if they have ;B*"3, 0IGG ":; ;*4I;* %6 "4%

    %he business persons have got together to solve the shortage of electricity by

    themselves acting cooperatively I am aware of initiation of your efforts to recycle the waste

    water Hou have shown the way for cooperation along with competition

    "nother major socio!economic revolution of %irupur is to draw women on a large

    scale in the value adding jobs %his has been a great significance for the country "n

    economically empowered woman can empower her family and can give her children good

    education, s&ills and values

    >

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    INDIA EXPORTS ON A DEC(INE D*E TO *S ECONO4IC S(O1DO1N

    %IBPB, 'ept ?- ;ue to ' economic slowdown, Indian eports have dwindled,

    especially of woven and &nitted garments during the first eight months of January to "ugust

    this year as compared to the same period last year

    "ddressing a press conference %irupur *porters "ssociation president

    " 'a&thivel said in the first eight months of the current year, Indian eports touched C,C?9

    la&h pieces worth Bs 5,5< la&h ' dollars with a value of

    Bs9, 5? crore compared to >,? la&h pieces worth of 8,? ' dollars with a value of

    Bs C, crore during the same period last year

    %irupur#s contribution in eport was about 9=< percent of

    Bs ,5?< crores in &nitwear eports for the first eight months this year as against 8C58 per

    cent of Bs ,5>C crore same time last year *ports marginally increased as they had focused

    on *uropean mar&ets In woven eports, %irupur#s contribution was Bs >9 crore this year

    for the first eight months compared to

    Bs 5 crore same period last year

    3r 'a&thivel said eports from this region were ? percent of the *uropean countries

    compared to = percent of the ' mar&ets this year 1ecause of the present situation in the

    ', business may further come down this year as the business people are afraid to travel

    now

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    .owever, he said the orders already placed were not cancelled by the buyers .e

    predicted that the eport might come down to ten percent compared to that of last year due to

    present situation in the '

    "fter the terrorist attac&s in the ' there are some advantage to %irupur as the '

    production base in shifting from Pa&istan to the neighbouring countries and India will have

    much advantage of the free environment, he elaborated adding that they epected a growth

    rate of eight percent this year

    .e epected that after seeing a big drop in eport mar&et, the nion 4ommerce and

    tetiles ministry would come forward to help the Indian eporters by providing facilities .e

    said 1angladesh had an eport advantage as their 7overnment was providing subsidy of

    8 percent 0hereas, India was providing only percent of drawbac& and the association

    had as&ed the 7overnment to increase it

    6n popularising the brand name, 3r 'a&thivel said the association had drawn a three!

    year plan " global accredited company situated in .yderabad has been entrusted to study

    and draw a road map

    " three!day th India @nit +air (autumn winter mid Esummer collection >>)

    would he held from 6ctober tenth net %he mega event is jointly organised by India @nit

    +air "ssociation in with "pparel *port Promotion council and %irupur *porters

    "ssociation, he informed

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    In recent years, due to tremendous technology advancements a large number of

    sophisticated computeri/ed &nitting, embroidery machines, and large scale processing

    machines are popular

    4ompacting machines, soft flow dyeing machines, state E of Ethe! art sewing lines,

    4"; and 4"3 systems and other machinery re2uired in &nitwear manufacturing have been

    imported 3ost global payers are eyeing the Indian mar&et with great interest as one of &ey

    mar&ets in the free 2uota regime where %irupur has emerged as a &nitwear fashion town,

    3r 'a&thivel observed

    "bout ?> &nitwear garment eporters from all over India, are epected to participate

    in this fair for displaying a wide array of latest collection including %! shirts, 1ermudas, trac&

    suits, singlets, undergarments, leggings, ensembles and also cotton blended collection, he

    said

    3r 'a&thivel said to ma&e the users benefit from the event, an etensive fair

    publicity campaign both domestic and international had been carried out to disseminate

    information

    .e said Indian &nitwear sector grabs a major chun& of its share in India#s tetile

    eports and Indian &nitwear eports have risen to occupy more then 9> percent share of its

    total ready made garments eports

    %o match international standards through artistic eecution of the available high

    caliber of Indian designers and craftsman in the industry, the "*P4 world organi/e a seminar

    5

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    on fashion forecast for autumn winter>>!>>5 for the first time on :ovember inviting

    one of best fashion trend bureau from Paris in association with :I+%, :ew ;elhi (:I)

    8

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    )NITTED +OODS EXPORTS OF TIR*P*R

    YEARWISE EXPORT FROM TIRUPUR

    YEAR QUANTITY

    (LAKHPIECES)

    VALUE

    (Rs- Crores)

    ?=5s =>

    ?s C>

    >s >> to >

    9s > to 5>

    5>s 9 to 5>

    8>s 9>

    ?>s ?> K above

    =

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    Pro#''

    4utting

    'titching

    4hec&ing

    Pac&ing

    Fa&ri# Ch#$ing

    In fabric chec&ing the following activities are involved -

    7'3 7rams L '2uare meter

    ;yeing 4olour

    Production Pattern, 3easurement

    :uali%0 Ch#$ing

    In 2uality chec&ing C persons are allocated as 2uality controller In which 8 members

    are incharge for production chec&ing K 8 members are incharge for fabric chec&ing

    No O8 1or$r'

    4utting ! 9

    'titching ! >

    4hec&ing ! 8>

    Pac&ing ! 59

    1ag'

    C

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    0ages are provided to the wor&ers on shift rate basis and time rate basis

    Pro!ess Wa"es

    4utting Piece rate => paise to 9> Bs (

    piece)

    'titching 'hift rate >> Bs to > Bs

    (Chrs)

    'titching helper 'hift rate ?> Bs (C hrs)

    4hec&ing 'hift rate 9> Bs (C hrs)

    Pac&ing Piece rate Bs to 9>hrs( piece)

    4ar$%ing

    3ar&eting of the products done in +rance and %irupur (local)

    Products are eported to +rance by shipment

    Shi8% Ti!ing

    stshift - = am to am K 5> am to 55>pm

    nd shift ; 55> pm to =5> pm and C>> pm to >> am

    5rdshift - >> am to =>> am

    "n interval of 5> minutes is left in between and no wor&ers are allowed to wor&

    continuously for more than 9 hours

    1or$ing Hour' And 1$l0 Holida0'

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    ;aily wor&ing hours is C hours and the wor&ers are not as&ed to wor& for more than 5? 89

    to 9 8 5>

    5 ? to 5> C 9

    8 "bove 5> 9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that 89D of the respondents belongs to the age

    group of below > years, 5>D of the respondents belongs to the age group between to 9

    years, 9D of the respondents belongs to the age group between ? to 5> years and 9D of

    the respondents belongs to the age group of above 5> years

    9

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    TAB(E < 2

    SEX OF THE RESPONDENTS

    S# No Se.No# o'

    res&o$e$s o' res&o$e$s

    +emale 5> 5=9

    3ale 9> ?9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that ?9D of the respondents are males and 5=9D

    of respondents are females

    ?

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    TAB(E < 7

    4ONTH(Y INCO4E OF THE RESPONDENTS

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    1elow >>> C 9

    >> to >>> ? 59

    5 >> to 5>>> 58 89

    8 "bove 5>>> 9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that 89D of the respondents are earning monthly

    income of Bs >> to 5>>>, 59D of the respondents are earning monthly income of Bs

    >> to >>>, 9D of the respondents are earning monthly income of below Bs >>> and

    9D of the respondents are earning monthly income of above Bs 5>>>

    TAB(E < >

    ED*CATIONA( :*A(IFICATION OF THE RESPONDENTS

    =

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    S# No E%!aio$a/ Q%a/i'i!aio$No# o'

    res&o$e$s o' res&o$e$s

    Primary education 5> 5=9

    'econdary education 8C ?>

    5 ;iploma holders and others 9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that ?>D of the respondents educational

    2ualification is secondary education, 5=9D of the respondents educational 2ualification is

    primary education and 9D of the respondents are ;iploma holders and others

    C

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    TAB(E < ?

    4ARITA( STAT*S OF THE RESPONDENTS

    S# No Maria/ Sa%sNo# o'

    res&o$e$s o' res&o$e$s

    3arried 5 8>

    nmarried 8C ?>

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that ?>D of the respondents are unmarried and

    8>D of the respondents are married

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    TAB(E < @

    EXPERIENCE OF THE RESPONDENTS

    S# No E.&erie$!eNo# o'

    res&o$e$s o' res&o$e$s

    1elow year 9

    years to 5 years > 9

    5 8 years K above 8C ?>

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that ?>D of the respondents have 8 years and

    above eperience, 9D of the respondents have to 5 years of eperience and 9D of the

    respondents have below year of eperience

    5>

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    TAB(E <

    N*4BER OF FA4I(Y 4E4BERS OF THE RESPONDENTS

    S# No Fa+i/, Me+0ersNo# o'

    res&o$e$s o' res&o$e$s

    to 5 C 59

    8 to 9 88 99

    5 "bove ? C >

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that 99D of the respondents have dependents

    between 8 to 9, 59D of the respondents have dependents between

    to 5 and >D of the respondents have dependents above ?

    5

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    TAB(E < =

    RESPONDENTS OPINION ABO*T PRO4OTIONS OBTAINED

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    Hes C 9

    :o ? ==9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that ==9D of the respondents did not obtained any

    promotions and 9D of the respondents obtained promotions

    5

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    TAB(E <

    RESPONDENTS OPINION ABO*T THEIR JOB

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    Gi&e it 9> ?9

    :eutral > 9

    5 ;on#t li&e it > 9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that ?9D of the respondents li&e their job, 9D

    of the respondents have neutral opinion about their job and 9D of the respondents don#t

    li&e their job

    55

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    CHART <

    RESPONDENTS OPINION ABO*T THEIR JOB

    58

    62.5

    25

    12.5

    0

    10

    20

    30

    40

    50

    60

    70

    Percentage

    ofRespondents

    Like it Neutral Dont like it

    !pinion

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    TAB(E < 6

    RESPONDENTS OPINION ABO*T DAN+ER OF (OSIN+ THEIR JOB

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    3ost of the time C >

    'ome time C 9

    5 6ccasionally 8 99

    8 :ever 9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that 99D of the respondents feel they lose their

    job occasionally, 9D of the respondents feel they lose their job some time, 9D of the

    respondents feel they never lose their job and >D of the respondents feel they lose their job

    most of time

    59

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    CHART < 2

    RESPONDENTS OPINION ABO*T DAN+ER OF (OSIN+ THEIR JOB

    5?

    10

    22.5

    52.5

    15

    0

    10

    20

    30

    40

    50

    60

    Percentageo

    fRespondents

    "ost of t#e ti$e %o$e ti$e !ccasionall& Ne'er

    !pinion

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    TAB(E <

    RESPONDENTS OPINION ABO*T THEIR SA(ARY

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    'atisfied 9? =>

    :ot satisfied 8 5>

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that =>D of the respondents satisfied with their

    salary and 5>D of the respondents not satisfied with their salary

    5=

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    TAB(E < 2

    RESPONDENTS OPINION ABO*T THEIR JOB SATISFACTION

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    'atisfied 9C =9

    :ot satisfied =9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that =9D of the respondents satisfied with their

    job and =9D the respondents not satisfied with their job

    5C

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    TAB(E < 7

    RESPONDENTS OPINION ABO*T THE PRO5ISION OF

    TRAININ+ PRO+R44ES

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    Provided 9> ?9

    :ot provided 5> 5=9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that ?9D of the respondents says that they have

    training programmes and 5=9D of the respondents says that did not have the training

    programmes

    5

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    TAB(E < >

    RESPONDENTS OPINION ABO*T THEIR 1OR)IN+ HO*RS

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    'atisfied ? ==9

    :ot satisfied C 9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that ==9D of the respondents satisfied with their

    wor&ing hours and 9D of the respondents not satisfied with their wor&ing hours

    8>

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    TAB(E < ?

    RESPONDENTS OPINION ABO*T REST INTER5A(S

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    .ighly satisfied 5C 8=9

    :eed some more time 58 89

    5 Gess satisfied C >

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that 8=9D of the respondents are highly satisfied

    with their rest intervals, 89D of the respondents are need some more time and >D of the

    respondents are less satisfied with their rest intervals

    8

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    TAB(E < @

    RESPONDENTS OPINION ABO*T SEE)IN+ OTHER JOB

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    Hes 9

    :o ?C C9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that C9D of the respondents are not see&ing for any

    other job and 9D of the respondents are see&ing for other job

    8

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    TAB(E <

    RESPONDENTS OPINION ABO*T THE )INDS OF S*PER5ISION

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    "utocratic ? =9

    ;emocratic => C=9

    5 +ree E rein 8 9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that C=9D of the respondents says that they have

    democratic &ind of supervision, =9D of the respondents says that they have autocratic &ind

    of supervision and 9D of the respondents says that they have free E rein &ind of supervision

    85

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    TAB(E < =

    RESPONDENTS OPINION ABO*T RE(ATIONSHIP 1ITH

    THEIR CO-1OR)ERS

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    *cellent ? >

    7ood 5C 8=9

    5 +air ? 59

    8 Poor ! !

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that 8=9D of the respondents have a good opinion

    about the relationship between with their co! wor&ers, 59D of the respondents have a fair

    opinion about the relationship between with their co! wor&ers and >D of the respondents

    have an ecellent opinion about the relationship between with their co! wor&ers

    88

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    TAB(E <

    RESPONDENTS OPINION ABO*T THE RE(ATIONSHIP BET1EEN 1OR)ERS

    AND 4ANA+E4ENT

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    *cellent ? >

    7ood C 59

    5 +air 5? 89

    8 Poor ! !

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that 89D of the respondents feel that they have fair

    opinion about the relationship between wor&ers and management, 59D of the respondents

    feel that they have good opinion about the relationship between wor&ers and management

    and >D of the respondents feel that they have an ecellent opinion about the relationship

    between wor&ers and management

    TAB(E < 26

    89

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    RESPONDENTS OPINION ABO*T THE FREEDO4 TO EXPRESS THEIR 5IE1S

    TO 4ANA+E4ENT

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    3ost of the time 8 5>

    'ometime 8> 9>

    5 6ccasionally 9

    8 :ever 8 9

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that 9>D of the respondents says some times they

    have a freedom to epress their views to management, 5>D of the respondents says most of

    the time they have a freedom to epress their views to management, 9D of the respondents

    says occasionally they have a freedom to epress their views to management and 9D of the

    respondents says never they have a freedom to epress their views to management

    8?

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    CHART < 7

    RESPONDENTS OPINION ABO*T THE FREEDO4 TO EXPRESS

    THEIR 5IE1S TO 4ANA+E4ENT

    8=

    30

    50

    15

    5

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    50

    Perce

    ntage

    ofRespondents

    "ost of t#e ti$e %o$e ti$e !ccasionall& Ne'er

    !pinion

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    TAB(E < 2

    RESPONDENTS OPINION ABO*T THEIR 1OR) EN5IRON4ENT

    S# No O&i$io$No# o'

    res&o$e$s o' res&o$e$s

    *cellent ? 59

    7ood ? >

    5 +air =9

    8 Poor ? >

    To%al =6 66

    So%r!e * Pri+ar, aa

    In8rn#

    +rom the above table it is inferred that 59D of the respondents says that their wor&

    environment are ecellent, =9D of the respondents says that their wor& environment are

    fair, >D of the respondents says that their wor& environment are good and >D of the

    respondents says that their wor& environment are poor

    8C

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    CHART < >

    RESPONDENTS OPINION ABO*T THEIR 1OR) EN5IRON4ENT

    8 !

    To%al ?= 22 =6

    (oij E *ij)

    M !!!!!!!!!!!!!!!!!!!

    *ij

    Bow total 4olumn %otal

    *pected fre2uency M !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!7rand %otal

    0here 6 M observed fre2uency

    * M *pected fre2uency

    98

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    TAB(E < 2?

    RE(ATIONSHIP BET1EEN A+E +RO*P AND OPINION ABO*T THEIR

    SA(ARY SATISFACTION

    Sa/ar, sais'a!io$

    A"e "ro%&Sais'ie No sais'ie Toa/

    1elow > 8 5?

    to 9 < 9 8

    ? to 5> 5 9 C

    "bove 5> !

    To%al ?@ 2> =6

    (oij E *ij)

    M !!!!!!!!!!!!!!!!!!!

    *ij

    Bow total 4olumn %otal

    *pected fre2uency M !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    7rand %otal

    0here 6 M observed fre2uency

    * M *pected fre2uency

    .oM %here is no significant relationship between age group and salary

    satisfaction

    9?

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    .aM %here is a significant relationship between age group and salary

    satisfaction

    Oi2 Ei2 Oi2 3 Ei2 (Oi2 3 Ei2)4 (Oi2 3 Ei2)45 Ei2

    9 !5 >8 >8>?5

    8 >C 5 >8 >CC

    9 = ! 8C8 >?=

    5 ? >8 >? >>=

    = =8 !>8 >? >>?

    Oi < Ei /2 Ei 2.7>

    ;egree of freedom F M n!

    M ?!

    M 9

    %able value at 9D level of significant M >=>

    4alculated value M 58=>

    In8rn#

    4alculated value is less than table value 'o .oaccepted 0e concluded that there is

    no relationship between age group and salary satisfaction

    9=

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    TAB(E < 2@

    RE(ATIONSHIP BET1EEN 4ONTH(Y INCO4E AND OPINION ABO*T THEIR

    JOB SATISFCATION

    1o0 Sais'a!io$

    Mo$6/, i$!o+e

    Sais'ie No sais'ie Toa/

    1elow >>> > C C

    >>> to >>> = < ?

    >>> to 5>>> < 9 58

    "bove 5>>> !

    To%al ?= 22 =6

    (oij E *ij)

    M !!!!!!!!!!!!!!!!!!!

    *ij

    Bow total 4olumn %otal

    *pected fre2uency M !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!7rand %otal

    0here 6 M observed fre2uency

    * M *pected fre2uency

    9C

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    .oM %here is no significant relationship between monthly income and job

    satisfaction

    .a M %here is a significant relationship between monthly income and job

    satisfaction

    Oi2 Ei2 Oi2 3 Ei2 (Oi2 3 Ei2)4 (Oi2 3 Ei2)45 Ei2

    > 5>9 !5>9 5 >=C

    C 89 5 C=C?

    < =9 C9 585 >8=C=

    < 8?9 859 C=?=?

    = 59 !859 C=>

    4alculated value M 9?C=

    9?C= N >=>

    In8rn#

    4alculated value is less than table value 'o .oaccepted 0e concluded that there is

    no relationship between monthly income and job satisfaction

    9

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    TAB(E < 2

    RE(ATIONSHIP BET1EEN ED*CATIONA( :*A(IFICATION AND OPINION

    ABO*T THEIR JOB SATISFACTION

    1o0 Sais'a!io$

    E%!aio$a/

    Q%a/i'i!aio$

    Sais'ie No sais'ie Toa/

    Primary education = 5 5>

    'econdary education 5< < 8C

    ;iploma holders K others !

    To%al ?= 22 =6

    (oij E *ij)

    M !!!!!!!!!!!!!!!!!!!

    *ij

    Bow total 4olumn %otal*pected fre2uency M !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    7rand %otal

    0here 6 M observed fre2uency

    * M *pected fre2uency

    .oM %here is no significant relationship between education and job satisfaction

    ?>

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    .aM %here is a significant relationship between education and job satisfaction

    Oi2 Ei2 Oi2 3 Ei2 (Oi2 3 Ei2)

    4

    (Oi2 3 Ei2)

    4

    5 Ei2

    = =9 !8=9 9?9 >5=8

    5 C9 8=9 9?9 =58C

    5< 58C 8 =?8 >9>?9

    Oi < Ei /2 Ei ?.>7@

    ;egree of freedom F M n!

    M 8!

    M 5

    %able value at 9D level of significant M =C9

    4alculated value M 985

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    TAB(E < 2=

    RE(ATIONSHIP BET1EEN ED*CATIONA( :*A(IFICATION AND OPINION

    ABO*T THEIR SA(ARY SATISFACTION

    Sa/ar, Sais'a!io$

    E%!aio$a/

    Q%a/i'i!aio$

    Sais'ie No sais'ie Toa/

    Primary education > > 5>

    'econdary education 58 8 8C

    ;iploma holders K others !

    To%al ?@ 2> =6

    (oij E *ij)

    M !!!!!!!!!!!!!!!!!!!

    *ij

    Bow total 4olumn %otal*pected fre2uency M !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    7rand %otal

    0here 6 M observed fre2uency

    * M *pected fre2uency

    .oM %here is no significant relationship between education and salary

    satisfaction

    ?

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    .aM %here is a significant relationship between education and salary

    satisfaction

    Oi2 Ei2 Oi2 3 Ei2 (Oi2 3 Ei2)4 (Oi2 3 Ei2)45 Ei2

    > ! >>8=?

    > < >

    58 55? >8 >? >>>8=

    ? ?8 !>8 >? >>>=5

    >=5 N =C9

    In8rn#

    4alculated value is less than table value 'o .oaccepted 0e concluded that there is

    no relationship between education and salary satisfaction

    ?5

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    TAB(E < 2

    RE(ATIONSHIP BET1EEN EXPERIENCE AND OPINION ABO*T THEIR JOB

    SATISFACTION

    1o0 Sais'a!io$

    E.&erie$!eSais'ie No sais'ie Toa/

    1elow year 9 =

    year to 5 year C >

    8 year K above 8 = 8C

    To%al ?= 22 =6

    oij E *ij)

    M !!!!!!!!!!!!!!!!!!!

    *ij

    Bow total 4olumn %otal

    *pected fre2uency M !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    7rand %otal

    0here 6 M observed fre2uency

    * M *pected fre2uency

    ?8

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    .oM %here is no significant relationship between eperience and job

    satisfaction

    .aM %here is a significant relationship between eperience and job

    satisfaction

    Oi2 Ei2 Oi2 3 Ei2 (Oi2 3 Ei2)4 (Oi2 3 Ei2)45 Ei2

    9 C= !5= 5?< 9=5?

    = 55 5= 5?< 88C9

    89 !9 ?9 >85>

    C 99 9 ?9 5?8

    8 58C ? 5C88 >8?

    = 5 !? 5C88 =>

    4alculated value M 5>?

    5>? O >=>

    In8rn#

    4alculated value is grater than table value 'o .aaccepted 0e concluded that there is

    a relationship between eperience and job satisfaction

    ?9

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    TAB(E < 76

    RE(ATIONSHIP BET1EEN EXPERIENCE AND OPINION ABO*T THEIR

    SA(ARY SATISFACTION

    Sa/ar, Sais'a!io$

    E.&erie$!eSais'ie No sais'ie Toa/

    1elow year = 9

    year to 5 year 8 ? >

    8 year K above 59 5 8C

    To%al ?@ 2> =6

    (oij E *ij)

    M !!!!!!!!!!!!!!!!!!!

    *ij

    Bow total 4olumn %otal

    *pected fre2uency M !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    7rand %otal

    0here 6 M observed fre2uency

    * M *pected fre2uency

    .oM %here is no significant relationship between eperience and salary

    satisfaction

    ??

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    .aM %here is a significant relationship between eperience and salary

    satisfaction

    Oi2 Ei2 Oi2 3 Ei2 (Oi2 3 Ei2)4 (Oi2 3 Ei2)45 Ei2

    = C8 !8

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    .oM%here is no significant relationship between age group and job satisfaction

    .aM %here is a significant relationship between age group and job satisfaction

    S%"

    (%)

    4orrection factor M !!!!!!!!!!!!!!!!!! n

    % M C>

    n M C

    M C>>

    S%" 2

    '' total M ij! %Ln

    %otal '' M (=

    M 95

    S%" 7

    9C 9C '' between 4olumns M !!!!!!!!!! !!!!!!!!!! ! C>>

    8 8

    M ?

    S%" >

    5? 5? 8 8 C C

    '' between rows M !!!!!!!!!! !!!!!!!!!!! !!!!!!!!!!! !!!!!!! !C>>

    M 5>>

    '%" ?

    '' residual M %otal '' ! ('' between columns '' between rows)

    M 95 E Q? 5>>RM =>

    ?

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    ANO5A TAB(E

    So%r!e o'

    7ariaio$

    S%+ o'

    s8%are

    e"ree o'

    'reeo+

    Mea$

    s8%are

    '- raio 9

    F- Li+i

    1etween

    4olumns

    ? (!) M ? ?5

    1etween rows 5>> (8!) M 5 >> 8/-

    In8rn#

    +rom the "nova two!way test it is inferred that there is no significant differences

    among age groups and among job satisfaction levels

    =>

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    TAB(E < 72

    RE(ATIONSHIP BET1EEN A+E +RO*P AND OPINION ABO*T THEIR

    SA(ARY SATISFACTION

    Sa/ar, Sais'a!io$

    A"e "ro%&Sais'ie No sais'ie Toa/

    1elow > 8 5?

    to 9 < 9 8

    ? to 5> 5 9 C

    "bove 5> !

    To%al ?@ 2> =6

    (%)

    4orrection factor M !!!!!!!!!!!!!! n

    3'4 + M !!!!!!!!!!!!!!!

    3'*

    3'B

    + M !!!!!!!!!!!!!!!

    3'*0here,

    % M %otal

    3'4 Mmean s2uare between 4olumns3'* Mmean s2uare for residual (or) *rror

    3'B M3ean s2uare between rows

    =

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    .oM%here is no significant relationship between age group and salary

    satisfaction

    .aM %here is a significant relationship between age group and salary

    satisfaction

    S%"

    (%)

    4orrection factor M !!!!!!!!!!!!!!!!!!! n

    % M C>

    n M C

    M C>>

    S%" 2

    %otal '' M (8C8

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    ANO5A TAB(E

    So%r!e o'

    7ariaio$

    S%+ o'

    s8%are

    e"ree o'

    'reeo+

    Mea$

    s8%are

    '- raio 9

    F- Li+i

    1etween

    4olumns

    C (!) M C >?= +(,5)M>5

    1etween rows 5>> (8!) M 5 >> C55 +(5,5)M@> 23>/-

    In8rn# ;

    +rom the "nova two way test it is inferred that there is no significant differences

    among age groups and there is a difference in levels of salary satisfaction respect to age

    groups

    =5

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    TAB(E < 77

    RE(ATIONSHIP BET1EEN 4ONTH(Y INCO4E AND OPINION ABO*T THEIR

    JOB SATISFACTION

    1o0 Sais'a!io$

    Mo$6/, I$!o+eSais'ie No sais'ie Toa/

    1elow >>> > C C

    >>> to >>> = < ?

    >>> to 5>>> < 9 58

    "bove 5>>> !

    To%al ?= 2> =6

    (%)

    4orrection factor M !!!!!!!!!!!!!!! n

    3'4 + M !!!!!!!!!!!!!!!

    3'*

    3'B

    + M !!!!!!!!!!!!!!

    3'*0here,

    % M %otal

    3'4 Mmean s2uare between 4olumns3'* Mmean s2uare for residual (or) *rror

    3'B M3ean s2uare between rows

    =8

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    ANO5A TAB(E

    So%r!e o'

    7ariaio$

    S%+ o'

    s8%are

    e"ree o'

    'reeo+

    Mea$

    s8%are

    '- raio 9

    F- Li+i

    1etween

    4olumns

    ? (!) M ? 5 +(,5)M>5

    1etween rows C> (8!) M 5 /-

    In8rn#

    +rom the "nova two way test it is inferred that there is no significant differences

    among monthly income levels and among job satisfaction levels

    =?

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    TAB(E < 7>

    RE(ATIONSHIP BET1EEN ED*CATIONA( :*A(IFICATION AND OPINION

    ABO*T THEIR JOB SATISFACTION

    1o0 Sais'a!io$

    E%!aio$a/

    Q%a/i'i!aio$

    Sais'ie No sais'ie Toa/

    Primary education = 5 5>

    'econdary education 5< < 8C

    ;iploma holders K others !

    To%al ?= 2> =6

    (%)

    4orrection factor M !!!!!!!!!!!!!! n

    3'4 + M !!!!!!!!!!!!!!

    3'*

    3'B + M !!!!!!!!!!!!!!

    3'*

    0here,

    % M %otal

    3'4 Mmean s2uare between 4olumns

    3'* Mmean s2uare for residual (or) *rror3'B M3ean s2uare between rows

    ==

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    .oM%here is no significant relationship between education and jobsatisfaction

    .aM %here is a significant relationship between education and Job

    satisfaction

    S%"

    (%)

    4orrection factor M !!!!!!!!!!!!!! n

    % M C>

    n M ? M >?=

    S%" 2

    %otal '' M (C?=

    M

    5>5> 8C 8C

    '' between rows M !!!!!!!!!! !!!!!!!!!!! !!!!!!!!!!! ! >?=

    M 95=

    S%" ?

    '' residual M

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    ANO5A TAB(E

    So%r!e o'

    7ariaio$

    S%+ o'

    s8%are

    e"ree o'

    'reeo+

    Mea$

    s8%are

    '- raio 9

    F- Li+i

    1etween

    4olumns

    ? (!) M ? == +(,)MC9

    1etween rows 95= (5!) M ?C9 > +(,)M>

    Besidual 88 (!)(5!)M

    To%al 237/-?

    In8rn#

    +rom the "nova two way test it is inferred that there is no significant differences

    among education levels and among job satisfaction levels

    TAB(E < 7?

    =

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    RE(ATIONSHIP BET1EEN ED*CATIONA( :*A(IFICATION AND OPINION

    ABO*T THEIR SA(ARY SATISFACTION

    Sa/ar, Sais'a!io$

    E%!aio$a/

    Q%a/i'i!aio$

    Sais'ie No sais'ie Toa/

    Primary education > > 5>

    'econdary education 58 8 5C

    ;iploma holders K others !

    To%al ?@ 2> =6

    (%)

    4orrection factor M !!!!!!!!!!!!! n

    3'4 + M !!!!!!!!!!!!!!

    3'*

    3'B

    + M !!!!!!!!!!!!!!!

    3'*0here,

    % M %otal

    3'4 Mmean s2uare between 4olumns3'* Mmean s2uare for residual (or) *rror

    3'B M3ean s2uare between rows

    .oM%here is no significant relationship between education and salary

    satisfaction

    .aM %here is a significant relationship between education and salary

    satisfaction

    S%"

    C>

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    (%)

    4orrection factor M !!!!!!!!!!!!!!

    n

    % M C>n M ?

    M >?=

    S%" 2

    %otal '' M (8>>>>9?

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    ANO5A TAB(E

    So%r!e o'

    7ariaio$

    S%+ o'

    s8%are

    e"ree o'

    'reeo+

    Mea$

    s8%are

    '- raio 9

    F- Li+i

    1etween

    4olumns

    => (!) M => 89 +(,)MC9

    1etween rows 95= (5!) M ?C9 ?98 +(,)M>

    Besidual C (!)(5!)M 8

    To%al = 237/-?

    In8rn#

    +rom the "nova two way test it is inferred that there is no significant differences

    among education levels and among salary satisfaction levels

    C

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    TAB(E < 7@

    RE(ATIONSHIP BET1EEN EXPERIENCE AND OPINION ABO*T

    THEIR JOB SATISFACTION

    1o0 Sais'a!io$

    E.&erie$!eSais'ie No sais'ie Toa/

    1elow year 9 =

    years to 5 years C >

    8 years K above 8 = 8C

    To%al ?= 22 =6

    (%)

    4orrection factor M !!!!!!!!!!!!!! n

    3'4

    + M !!!!!!!!!!!!!! 3'*

    3'B + M !!!!!!!!!!!!!!

    3'*

    0here,

    % M %otal

    3'4 Mmean s2uare between 4olumns3'* Mmean s2uare for residual (or) *rror

    3'B M3ean s2uare between rows

    C5

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    .oM%here is no significant relationship between eperience and jobsatisfaction

    .aM %here is a significant relationship between eperience and job

    satisfaction

    S%"

    (%)

    4orrection factor M !!!!!!!!!!!!!!! n

    % M C>

    n M ? M >?=

    S%" 2

    %otal '' M (98

    > > 8C 8C

    '' between rows M !!!!!!!!!! !!!!!!!!!!! !!!!!!!!!!! ! >?=

    M 59=

    S%" ?

    '' residual M

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    ANO5A TAB(E

    So%r!e o'

    7ariaio$

    S%+ o'

    s8%are

    e"ree o'

    'reeo+

    Mea$

    s8%are

    '- raio 9

    F- Li+i

    1etween

    4olumns

    9? (!) M 9? 9C +(,)MC9

    1etween rows 59= (5!) M =C9 >

    Besidual 5=8 (!)(5!)M C?

    To%al >? 237/-?

    In8rn#

    +rom the "nova two way test it is inferred that there is no significant differences

    among eperiences and among job satisfaction levels

    C9

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    TAB(E < 7

    RE(ATIONSHIP BET1EEN EXPERIENCE AND OPINION ABO*T

    THEIR SA(ARY SATISFACTION

    Sa/ar, Sais'a!io$

    E.&erie$!eSais'ie No sais'ie Toa/

    1elow year = 9

    years to 5 years 8 ? >

    8 years K above 59 5 8C

    To%al ?@ 2> =6

    (%)

    4orrection factor M !!!!!!!!!!!!! n

    3'4

    + M !!!!!!!!!!!!! 3'*

    3'B + M !!!!!!!!!!!!!!

    3'*

    0here,

    % M %otal

    3'4 Mmean s2uare between 4olumns3'* Mmean s2uare for residual (or) *rror

    3'B M3ean s2uare between rows

    .oM%here is no significant relationship between eperience and salary

    satisfaction

    .aM %here is a significant relationship between eperience and salarysatisfaction

    C?

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    S%"

    (%)

    4orrection factor M !!!!!!!!!!!!!!!!

    n

    % M C>n M ?

    M >?=

    S%" 2

    %otal '' M (8

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    ANO5A TAB(E

    So%r!e o'

    7ariaio$

    S%+ o'

    s8%are

    e"ree o'

    'reeo+

    Mea$

    s8%are

    '- raio 9

    F- Li+i

    1etween

    4olumns

    => (!) M => 5 +(,)MC9

    1etween rows 59= (5!) M =C 55= +(,)M>

    Besidual >? (!)(5!)M 95

    To%al @77 237/-?

    In8rn#

    +rom the "nova two way test it is inferred that there is no significant differences

    among eperiences and among salary satisfaction levels

    CC

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    FINDIN+S

    In all present study an attempt is made to study the job satisfaction among theemployees in 'ri ;hanlatsimi 4reations

    89D of the respondents belongs to the age group of below > years

    ?9D of the respondents are males

    89D of the respondents are earning monthly income of Bs>> to 5>>>

    ?>D of the respondents have secondary level education

    ?>D of the respondents are unmarried

    ?>D of the respondents are having 8 years and above eperience

    99D of the respondents belongs to the category of 8 to 9 dependents

    ==9D of the respondents did not obtain any promotion

    ?9D of the respondents li&e their job

    99D of the respondents feel that they lose their job occasionally

    =>D of the respondents satisfied with their salary

    =9D of the respondents satisfied with their job

    ?9D of the respondents reveal that they have their training programmes

    C

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    ==9D of the respondents satisfied with their wor&ing hours

    8=9D of the respondents are highly satisfied with their rest intervals

    C9D of the respondents are not see&ing for any other job

    C=9D of the respondents have democratic &ind of supervision

    8=9D of the respondents having good relationship with their co!wor&ers

    89D of the respondent feel that they have fair opinion about the wor&ers and

    management

    9>D of the respondents feel that they have freedom to epress their view to

    management only sometimes

    59D of the respondents are having ecellent wor& environment

    9>D, =9D, ?9D, =9D, =>D and ?>D of the respondents have agreed that there

    is a relationship between labour welfare measures and other variables such as

    absenteeism, morale and motivation, production, job satisfaction, industrial relations,

    and organi/ation growth and stability respectively

    9>D, 99D, 9=9D, 9=9D, and 9=9D of the respondents have ecellent opinion about

    the medical facilities, canteen facilities, rest room facilities, urinals and latrines and

    safety measures respectively

    "ge, income and education do not influence job satisfaction

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    *perience influence job satisfaction

    "ge, education and eperience do not influence salary satisfaction

    :o significant differences among age group and among job satisfaction levels

    :o significant differences among age groups and there is a significant difference

    among levels of salary satisfaction

    :o significant differences among income levels and among job satisfaction levels

    :o significant differences among education levels and among job satisfaction levels

    :o significant differences among education levels and among salary satisfaction

    levels

    :o significant differences among eperiences and among the job satisfaction levels

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    S*++ESTIONS

    Promotion is an important drive for an employees self improvement 'o in order

    to improve the employees morale, promotional measures should be underta&en by

    the organisation

    4ompany should create basic environment 'o as to ma&e congenial atmosphere

    with co wor&ers

    7rievances of an employees should be handled in order to avoid dissatisfaction

    " proper physical wor& environment should be provided

    Proper welfare measures should be underta&en to increase the employees morale

    %he suggestion system should be established

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    :*ESTIONNAIRE

    JOB SATISFACTION

    . Na!

    2. Ag

    a 1elow > years b t> 9 years

    c ? to 5> years d "bove 5> years

    7. +ndr

    a 3ale b +emale

    >. 4on%hl0 in#o!

    a 1elow Bs >>> b Bs>> E Bs>>>

    c Bs>> E Bs5>>> d "bove Bs5>>>

    ?. Edu#a%ion :uali8i#a%ion

    a Primary *ducation b 'econdary *ducation

    c ;iploma .older K 6thers

    @. 4ari%al S%a%u'

    a 3arried b nmarried

    . No. o8 8a!il0 !!&r'

    =. E3"rin#

    a 1elow year b yrs ! 5 yrs

    c 8yrs K about

    . Pro!o%ion O&%aind

    6. Ho9 do 0ou li$ 0our o&G

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    a I li&e it b :eutral c I don#t li&e it

    . Ar 0ou 'a%i'8id 9i%h 0our "r'n% o&G

    a Hes b :o

    2. Do 0ou 8l %ha% %hr i' an0 dangr o8 lo'ing 0our o&G

    a 3ost of the time b 'ometime c 6ccasionally

    7. Ar 0ou 'a%i'8id 9i%h 0our 'alar0G

    a Hes b :o

    >. Do 0ou ha an0 non !on%ar0 &n8i%'G

    a %ransport facilities b 3edical facilities

    c .ousing facilities d +ree 7ifts

    ?. Ar 0ou gin an0 "ro!o%ion o""or%uni%i'G

    a Hes b :o

    @. I' %hr an0 %raining "rogra!!' "roidd &0 %h !anag!n% %o i!"ro

    0our '$ill'G

    a Hes b :o

    . Ar 0ou 'a%i'8id 9i%h 0our 9or$ing hour'G

    a Hes b :o

    =. 1ha% i' 0our o"inion a&ou% %h r'% in%ral'G

    a .ighly 'atisfied b :eed some more time

    c Gess 'atisfied

    . Do 0ou '$ an0 o%hr o&G

    a Hes b :o

    26. 1ha% $ind o8 'u"ri'or 0ou haG

    a "utocratic b ;emocratic c +ree!rein

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    2. Your rla%ion'hi" 9i%h 0our #o-9or$r'G

    a *cellent b 7ood c +air d Poor

    22.O"inion a&ou% %h 3i'%ing rla%ion'hi" &%9n 9or$r' and

    !anag!n%G

    a *cellent b 7ood c +air d Poor

    27. Ar 0ou a&l %o do 8r 8ran$ di'#u''ion' 9i%h %h !anag!n%G

    a 3ost of the time b 'ometime

    c 6ccasionally d :ever

    2>. 1ha% do 0ou 8l a&ou% 9or$ niron!n%G

    a *cellent b 7ood c +air d Poor

    2?. 1ha% i' 0our o"inion a&ou% 8ollo9ing 8a#ili%i'G

    +acilities ! *cellent 7ood +air Poor

    a 3edical +acilities !

    b 4anteen +acilities !

    c Best and Gunch Boom

    +acilities !

    d rinal and Gatrine

    +acilities !

    e 'afety measures !

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    2@. Do 0ou %hin$ %ha% %hr i' a d8ini% #au' 88#% rla%ion'hi" &%9n

    9l8ar !a'ur' o8 %h 8ollo9ing I%!'G

    Items Hes :o

    a "bsenteeism

    b 3orale and 3otivation

    c Productions

    d Job 'atisfaction

    e Industrial Belation

    f 6rganisational 7rowth and 'tability

    g *mployee %urnover

    2. O"inion a&ou% 0our o&G

    a *cellent b 7ood c +air d Poor

    2=. )indl0 gi 0our 'ugg'%ion' %o i!"ro 0our o& 'a%i'8a#%ionG

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    BIB(IO+RAPHY

    . J.T.S Chandan. - :Or"a$i;aio$a/

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    C.R.)o%hari ! :Resear!6 Me6oo/o",=

    0ishwapra&ashan publishers ! :ew ;elhi E

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    SRI DHANLATSIMI CREATIONS - A STD!

    PROJECT REPORT

    Di''r%a%ion Su&!i%%d in %h "ar%ial 8ul8ill!n% o8 %h

    rKuir!n%' 8or %h dgr o8

    MASTER OF BUSINESS ADMINISTRATION

    of the

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    D"ar%!n% o8 4anag!n% S%udi'

    MAHARAJA COLLEGE FOR WOMEN

    AFFILIATED TO BHARATHIAR UNIVERSITY,

    P(RNDR/ 4 63, 052.

    >

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    MAHARAJA COLLEGE FOR WOMEN

    P(RNDR/

    Certificate

    This to certify that the summer placement project report entitled

    'BI ;.":G"%'I3I 4B*"%I6:' !" '%;H

    Is a bonafied record of work done by

    L.Janagavalli

    Reg.No.0235F0409

    A$ s%0+ie i$ &aria/ '%/'i//+e$ o' 6e re8%ire+e$ 'or 6e e"ree o'

    Master o& 'usiness Administration

    of the

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    Faculty Guide Head of the Department

    Principal

    Via!Voce E"amination held on ###############.

    $nternal E"aminer E"ternal E"aminer

    >5

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    ;*4G"B"%I6:

    I, 4i''. (.JANA+A5A((I, a &ona8id '%udn% o8 D"ar%!n% o8 4anag!n%

    S%udi', 4aharaa Collg 8or 1o!n, Prundurai 9ould li$ %o d#lar %ha% %h

    "ro#% %i%ld 'BI ;.":G"%'I3I 4B*"%I6:' ! " '%;H in "ar%ial

    8ul8ill!n% o8 4BA dgr #our' o8 Bhara%hiar *nir'i%0, Coi!&a%or, i' !0

    original 9or$.

    Signa%ur,

    (G J":"7"F"GGI)

    Da% ;

    Pla# ;

    >8

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    "4@:60G*;7*3*:%

    Fir'% o8 all, I %han$ %h al!igh%0 +od 8ro! %h d"%h o8 !0 har% 9ho hl"d

    and guidd ! in %h #o!"l%ion o8 !0 "ro#% 9or$.

    40 gra%8ul %han$' %o ;rBI:;B"G*@.", 3", 3Phil, 3*d, '"#ial O88i#r

    o8 4aharaa Collg 8or 1o!n, Prundurai 8or giing ! %h o""or%uni%0 %o undrgo

    %hi' "ro#% 9or$.

    I al'o 3%nd !0 %han$' %o 3rs P":@"J"FIJ"H":, 3'c, 3Phil, Prin#i"al

    o8 4aharaa Collg 8or 1o!n, Prundurai 8or giing ! %hi' ni# o""or%uni%0.

    I o88r !0 "ro8ound gra%i%ud %o our r'"#%d Had o8 %h d"ar%!n%, 3r P

    P"B"3":":;"3, 31", 3" (Psy), 3" ('oc), 3'c, 3" (*ng), 3*d, 1GI',

    P7;.B3, P7;33, 8or hi' alua&l 'u""or%.

    *ndr %h guidan# o8 3r @BI 7":*'""3B%.H, 31", 34om, 3Phil,

    P7;1", P7;43,Fa#ul%0 guid o88rd hi' alud 'ugg'%ion 8ro! %i! %o %ru. I

    'in#rl0 %han$ %o hi! d" a""r#ia%ion !u'% & gin %o hi! au' hi' 3"r%

    guidan# o88rd ho9 %ha% aligh%' 9r ini%a&l and alua&l during !0 '%ud0 and

    r"or% 9ri%ing. I a! indd 3%r!l0 gra%8ul %o hi! 8or hi' n#ourag!n%, #on'%an%

    'u""or%, alua&l and 88#%i guidan# 9i%hou% 9hi#h %hi' 9or$ 9ould no% ha &n

    !a%rialiLd.

    >9

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    I a! gra%8ul %o %h Sri Dhanla%'i!i Cra%ion' 8or allo9ing ! %o do %h "ro#%.

    I a! r0 %han$8ul %o 3r : J"7":"%.":, 3;, o8 Sri Dhanla%'i!i Cra%ion' 8or hi'

    $ind hl".

    I 3"r'' !0 'in#r %han$' %o !0 dar "arn%', 'i'%r and 8rind' 9ho ha

    &n !0 gra% 'our# o8 in'"ira%ion a% r0 '%ag o8 !0 "ro#%.

    >?

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    and 3anagement

    > Bespondents 6pinion about the freedom to *press their views

    to 3anagement

    8=

    Bespondents 6pinion about their 0or& *nvironment 8