Sr - North Western Railway · Web viewCapacity Building To Handle Disaster / Training 26-31 6....

9

mRrj if’pe jsyosNorth Western Railway

vkink izca/ku ;kstuk&2013Disaster Management Plan-2013 (ISO 9001:2008 Certified)

1

North Western Railway

R.C.AgrawalGeneral Manager.

FOREWORD

Earlier Disaster preparedeness of the Railways were mainly partianing to handle train accidents only. The situation has now changed with the promulgation of the disaster management Act in 2005. A disaster no longer means only a train accidents, but it scope has become much wider to include other incidence like terrorism realated activites, natural calamilities etc.

Inspite of lot of infrastructure available with railways we can not meet all the disasters ourselves, heance assistance of other Government department both Central and State, NGOs, Private Agencies are utmost required to meet these disasters.

On of the important measure suggested by the high level committee (April-2003) is to prepare Zonal/Divisional Disaster Management Plan enumerating the basic frame work for organiseing efficient and relif operation in handling a disaster. In compliance of recomandation of high lavel committee this railway has already brought out the Zonal Disaster Management Plan in 2005. Now updated Disaster Management Plan 2012 has been prepared incorporating the various changes which have taken place during this period. As most of the territory of NWR lies in the state of Rajasthan and hence information from Rajasthan State Disaster Management Plan has been included in this, which will be definitely helpful at the time of disaster.

God forbade such eventuality arises; neverthelesh North Western Railway Disaster Managemetn Plan 2012 has largely addressed basic frame work for organizing relif and restrotation, if the need warrants so.

(R.C.Agrawal) General Manager

3

INRODUCTION

The real capability of an organization is invariably tested by the quality of its response to a crisis. Success of rescue operations in case of railway accidents depends upon the spontaneous reaction of men available on the train at the time of accident, contribution made in rescue & relief work by men and material available locally in nearby area of accident site, availability of adequate resources with the Disaster Management team, lastly as extensive team work and coordinated efforts of various Govt., Private, NGO departments.

In compliance of the recommendation of the High Level Committee, the previous Disaster Management Plan has been updated & so many informations have been added like, Natural Disaster, Man made disaster, Disaster Management of Rajasthan State, NDRF, Medical & Security preparedness etc.

Important telephone Nos. of NDMC, NDRF Delhi Rajasthan state officers, Divisional officers etc are given in this plan.Divisional DM plans of Jaipur, Ajmer, Jodhpur & Bikaner have also been prepared.

Date: Sept., 2012

(R.K.Gupta) CHIEF SAFETY OFFICER NWR/ JAIPUR

4

INDEX

Chapter Subject. Page No.

1. Introduction 7

2. Concept of Disaster on Railways 8

3. Disaster Management Act 9-12

4. National Disaster Mangement Response Force ,NDMA &

Contact numbers of other Government Deptt. Officials

13-25

5. Capacity Building To Handle Disaster / Training 26-31

6. Types of Disasters 32-38

7. Management of Natural Disasters 39-46

8. Accident Related Disaster 47-70

9. Disaster RESPONSE – OFFICERS AT DIVISION & HQ 71-81

10. Disaster Response-Co-Ordination Centers 82-88

11. Disaster Response-Assistance From Adjoining Divisions /Zones 89-90

12. Site Management Plan-1 91-94

13. Site Management Plan-II 95-105

14. Site Management Plan-III 106-110

15. Passenger Management 111-113

16. Media Management 114-116

17. Rajasthan Sate Disaster Management authority & Committee and

their important Telepone Nos..

117-126

18. Medical Prepardness in NWR 127-136

19. Role of RPF in the event of Railway Accidents and other

calamities.

137-145

20 Deligation of Power on NWR 146-153

21 Annexures 154-167

20. Important Telephone Numbers of Rly,District & other Authorities 168-203

20. System Map of North Western Railway 204

TERM OF REFRENCE

5

Disaster is a sudden and great calamity, which causes or has the potential to cause deep distress to Railway users, passengers, staff and their families. However, there is a distinction to be made between a disaster and an accident. Accidents are occurrences where safety has been affected, where as Disasters, are those situations which cause acute distress to passengers, Railway users, staff and their families. Disaster management in the Railway context envisages expeditious, orderly, effective and adequate relief measures in case of a disaster. Given the size and complexity of the Railway network and the antiquely peculiar nature of each Railway disaster, it is very difficult to precisely lay down the exact line of action for each and every contingency. Continual efforts have been made by the Railways to evolve a well organized and well- planned system for handling different situations on the basis of the experiences gained over time. This booklet represents an effort to take the N.W. Railway farther in that direction.

Objective of the booklet: The objective of this plan is to make the system prompt, receptive and efficient enough to respond quickly and effectively in case of any disaster and to establish a corporate safety management culture and make all employees aware of their roles and responsibilities with respect to disasters.

The Disaster Management Plan has inter-alia include ‘who is responsible for what activities in detail’.

(i) Preparation and implementation of disaster management plan is the responsibility of concerned General Manager/Divisional Railway Manager.

(ii) Authority to order ART/ARMV/Break Down crane – Chief Mechanical Engineer/Chief Motive Power Engineer (Running & Loco)/Sr. Divisional Mechanical Engineer/Divisional Mechanical Engineer, etc.

(iii) Senior most railway officer at the site of the accident shall be the designated Site Manager.

(iv) Management of rescue operations – Primarily cperating, Mechanical and Medical Departments. Assistance to be provided by all railwaymen (irrespective of their department) as needed.

(v) Relief operations including care for the dead – Commercial, Medical & RPF Departments.

(vi) Communication network – Telecom Department.(vii) Crowd control and law & order at site – RPF.(viii) State police clearance for restoration – RPF. Restoration operations – MECH &,OPTG.

6

CHAPTER-1

INTRODUCTION

In the earlier days to meet the accident, Indian Railway has build up its own infrastructure of Cranes, Accident Relief Trains (ARTs), Accident Relief Medical Equipments (ARMEs).Till the beginning of the year 2005, a disaster on the railway in effect meant a serious train accident, other items of disaster viz. Floods, Earthquakes etc were handled independent of the safety organization on the zonal railways. A high level committee (HLC) was constituted in Sep’02 to review Disaster Management on the Railways. The terms of reference of this committee were “to review the existing DM system over Indian Railways related to train accidents and natural calamities and to suggest improvements.

The high level committee had mainly gone into DM system over Indian Railways related to train accidents, natural calamities were hardly considered for review of relief/rescue arrangements.

Till July 2012 out of 111 recommendations, 98 have been implemented on NW Railway, balance 13 are under various stages of implementation.The HLC Recommomendation No. 13,69,75 &102 have been droped in March 2012. HLC recommendation No.69 already implimented on NWR.

The Ministry of Railways appointed another committee in the year 2004 headed by Shri I.I.M.S. Rana, retired Chairman Railway Board but before the committee could submit a detail report it wound up.Another Disaster Management Review Committee was appointed on 27.02.07 under the Chairmanship of Mr. G. Narayan, an ex. IPS officer. The committee has submitted its report on 22.12.08, and is presently under examination in the Board.

Disaster management Act came into existence in the year 2005. According to this every ministry all Department of the Government of India shall prepare a Disaster Management Plan specifying the measures to be taken for prevention and mitigation of Disaster, its roll and responsibility in relation to preparedeness and capacity building to deal with any thereating Disaster situation or Disaster.

Natural Disaster response force (NDRF) have been formed under the Disaster Management Act.at Ten selected locations in the country for dealing with relief and rescue operation realeted to all types of Disasters.

7

CHAPTER -2CONCEPT OF DISASTER ON RAILWAYS

2.0 Disaster defined in Railway’s context:The concept of a Disaster was not adequately defined on Indian Railways, till 2005. Only cases of serious rail/train accidents were considered as disaster. The definition of DM as given by the Government of India was legislated for the first time in the Disaster Management Act, 2005. The broad principles of disaster for any department of the government changed to the concept of any incident which could not be handled with alone by that department i.e. if it was beyond the coping capacity of a particular department, the incident could be termed as a disaster. With this came the concept of the departments of Government of India as also the State governments required to join hands to extend whatever facilities were available with them to provide relief/rescue and mitigation on the occurrence of a disaster.2.1 Strengths of the Railways to handle a Disaster: -In handling disasters, Indian Railways is in a unique position as it has a number of strengths not available with many other departments of Government of India. These include: Railways own Communication Network. Operating Control on each Division linked with each Station. Territorial Army Units. Uniformed force of RPF/RPSF Civil Defence Organization An army of Gangmen spread out all over the Indian Railways. Scouts and Guides.

Well equipped ARTs/ARMEs at different locations with trained dedicated staff.Railway own doctors and Hospitals /Health Units Situated at different locations through out NWR.

Each of the above can be made use of to handle adversities depending upon requirement to handle the disaster.Railway’s weaknesses/shortcomings to handle Disaster:There are, however, a few weaknesses in the Railways which are very essential in handling a specific type of Disaster as under: Absence of Tunnel cutting equipment – in case of collapse of a rail Tunnel, expertise

and related equipment on this aspect is totally lacking. Non-availability of trained divers for extrication of passengers and/or casualties (dead

bodies and drowning/drowned passengers) from a train fallen down on the river/lake etc. Help of sports persons can be taken for this; the time of their mobilization is a factor to be kept in view.

Non-availability of cranes operated from a ship/barge for lifting of the coaches/bogies from a water body.Definition of a Disaster on Railways: “Railway Disaster is a serious train accident or an untoward event of grave nature, either on the railway premises or arising out of railway activity in that area, due to natural or man-made causes, that may lead to loss of many lives and/or grievous injuries to a large number of people, and/or severe disruption of traffic, necessitating large scale help from other Government/Non-government and Private Organizations.” 2.2 Authority to declare a Disaster on NW Railways:Board has nominated GMs, AGMs or CSOs (when GM/AGM are not available) for declaring an untoward incident as Railway Disaster.

8

CHAPTER- 3

DISASTER MANAGEMENT ACT

3.0 The Disaster Management Act, 2005 3.1 Salient FeaturesIt is the central legislation on Disaster Management around which all the Disaster Management related activities revolve since its enactment. It legislates a holistic approach to Disaster Management from mere responding to disasters to greater attention to prevention and mitigation, capacity building and preparedness. Disaster has been defined in this Act as under:“Disaster means a catastrophe, mishap, calamity or grave occurrence in any area, arising from natural or man- made causes, or by accident or negligence which results in substantial loss of life or human suffering or damage to, and destruction of, property, or damage to, or degradation of, environment, and is of such a nature or magnitude as to be beyond the coping capacity of the community of the affected area”Disaster Management has been explained in this Act as under:“Disaster Management means a continuous and integrated process of planning, organising, coordinating and implementing measures which are necessary or expedient for-• Prevention of danger or threat of any disaster;• Mitigation or reduction of risk of any disaster or its severity or consequences;• Capacity-building;• Preparedness to deal with any disaster;• Prompt response to any threatening disaster situation or disaster;• Assessing the severity or magnitude of effects of any disaster;• Evacuation, rescue and relief;• Rehabilitation and reconstruction”3.2 Important Provisions in the DM Act: Section 35The Central Government shall take all such measures as it deems necessary or expedient for the purpose of disaster management and it shall include :-(a) coordination of actions of the Ministries or Departments of the Government of India, State Governments, National Authority, State Authorities, governmental and non-governmental organizations in relation to disaster management;(b)ensure the integration of measures for prevention of disasters and mitigation by Ministries or Departments of the Government of India into their development plans and projects;(c)ensure appropriate allocation of funds for prevention of disaster, mitigation, capacity-building and preparedness by the Ministries or Departments of the Government of India;(d)ensure that the Ministries or Departments of the government of India take necessary measures for preparedness to promptly and effectively respond to any threatening disaster situation or disaster;(e) cooperation and assistance to the State Governments, as requested by them;(f)Deployment of naval, military and air forces, other armed forces of the Union or any other civilian personnel as may be required for the purposes of this Act.Section 36It shall be the responsibility of every Ministry or Department of the Government of India to-

(a)Take measures necessary for prevention of disasters, mitigation, preparedness and capacity-building in accordance with the guidelines laid down by the National Authority;

9

(b)Integrate into its development plans and projects, the measures for prevention or mitigation of disasters in accordance with the guidelines laid down by the National Authority;

(c) Respond effectively and promptly to any threatening disaster situation or disaster in accordance with the guidelines of the National Authority or the directions of the National Executive Committee in this behalf;

(d)Review the enactments administered by it, its polices, rules and regulations, with a view to incorporate therein the provisions necessary for prevention of disasters, mitigation or preparedness;

(e)Allocate funds for measures for prevention of disaster, mitigation, capacity-building and preparedness;

(f) Provide assistance to the National Authority and State Government for

(i) Drawing up mitigation, preparedness and response plans, capacity building, data collection and identification and training of personnel in relation to disaster management.

(ii) Carrying out rescue and relief operation in the affected area;

(iii) Assessing the damage from any disaster;

(iv) Carrying out rehabilitation an reconstruction;

(g) Make available its resources to the National Executive Committee or a State Executive Committee for the purposes of responding promptly and effectively to any threatening disaster situation or disaster, including measures for-

(i) Providing emergency communication in a vulnerable or affected area;

(ii) Transporting personnel and relief goods to and from the affected area;

(iii) Providing evacuation, rescue, temporary shelter or other immediate relief;

(iv) Setting up temporary bridges, jetties and landing places;

(v) Providing, drinking water, essential provisions, healthcare, and services in an affected area;

(vi) Take such other actions as it may consider necessary for disaster management.

Section 37

(1) Every Ministry or Department of the Government of India shall-

(a) Prepare a disaster management plan specifying the following particulars, namely;

(i) The measures to be taken by it for prevention and mitigation of disasters in accordance with the National Plan;

10

(ii) The specifications regarding integration of mitigation measures in its development plans in accordance with the guidelines of the National Authority and the National Executive Committee;

(iii) Its roles and responsibilities in relation to preparedness and capacity-building to deal with any threatening disaster situation or disaster;

(iv) Its roles and responsibilities in regard to promptly and effectively responding to any threatening disaster situation or disaster;

(v) The present status of its preparedness to perform the roles and responsibilities specified in sub-clauses (iii) and (iv);

(vi) The measures required to be taken in order to enable it to perform its responsibilities specified in sub-clauses (iii) & (iv)

a) Review and update annually the plan referred to in clause (a);

(b) Forward a copy of the plan referred to in clause (a) or clause (b), as the case may be, to the Central Government which Government shall forward a copy thereof to the National Authority for its approval.

(2) Every Ministry or Department of the Government of India shall-

(a) Make, while preparing disaster management plan under clause (a) of sub section (1), provisions for financing the activities specified therein;

(b) Furnish a status report regarding the implementation of the plan referred to in clause (a) of sub-section (1) to the National Authority, as and when required by it. The following provisions are available in this Act.1. Formation of NDMA with Prime Minister as Chairperson and nine(09) othermembers and an Executive Committee with Secretaries to Govt. of India as member.2. NDMA shall have powers to lay down policies, guidelines, planning and co-ordination and evaluation & monitoring for Disaster Management. There shall be a National Plan drawn up for disaster management in the whole country.3. Similar state DMAs with Chief Minister as Chairperson and eight(08) other membersshall be formed having power to lay down policies, guide lines and planning & monitoring at state level. There shall be a state executive committee which Chief Secretary as Chairperson and four other secretaries. A state DM plan shall be made.4. At District level, a District DM Authority with Collector/DC/DM as Chairperson andSP, DMO and other two Dist. Level Officers as member shall be formed with similarfunction and a District Disaster Management Plan shall be drawn.5. Central Govt will take measures for co-ordination among various DMA, with variousministries, and Naval, Military and Air Forces for capacity building, preparednessand effective response. Assistance to State Govt. shall be provided. Every ministryshall take measures as per guidelines laid down in national plan and prepare theirown Disaster Management Plan.6. Similar action will be taken by the State Govt. and local Authorities at State andDistrict levels respectively.7. A National Institute of Disaster Management shall be formed for planning, trainingand research in the area of Disaster Management.

11

8. A National Disaster Response Force will be constituted for specialist response toDisaster.9. The act provides punishment for obstruction, failure of officer in duty, for contravention of any order of requisition, false warning, discrimination, etc., by imprisonment or fine or both.Railway Board Vide letter no- 2003/Safety/DM/6/3 dtd. 09.11.09, informedthat, “Ministry of Railway can request NDMA for assistance of NDRF when situation sowarrants.”In case of Railway Disaster Zonal Railways on request from Divisions or suo-motto may approach Railway Board, who will request NDMA to direct NDRF Battalions for necessary help.Railway Board Vide letter no- 2003/Safety(DM)/6/3 dtd. 27.07.10, informed that, “ Zonal Railway is directed to advise divisional officers to conduct and take part in the mock drills in co-ordination with the representative of NDMA as also NDRF battalions located nearest to the divisional offices”.

12

CHAPTER -4

NATIONAL DISASTER RESPONSE FORCE,NDMA &OTHER GOVERNMEHT DEPTT.

4.1Location, Constitution and Functions

These have been formed under the Disaster Management Act at 8 selected locations in the country for dealing with relief and rescue operations related to all types of disasters. 10 battalions, 2 each from CRPF, CISF, ITBP and BSF have been placed in different parts of the country. DG, Civil Defense under MHA is additionally looking after the work of NDRF at the Centre. Out of these 8 battalions, 4 (1 each from 4 Para-Military forces) to deal with Nuclear, Biological and Chemical (NBC) Disasters and balance 4 will deal with Non-NBC Disasters. Each Battalion has 6 Companies comprising of 3 teams, each team comprises of 45 men out of which 24 are for Search & Rescue and balance 21 for support functions. Short-listed & trained staffs are on deputation in NDRF. As per the Disaster Management Act, various ministries and departments under Government of India should join hands for mutual assistance in case of a disaster. Assistance from local government and non-government agencies is invariably required by the railway administration for prompt relief and rescue operation in case of disasters affecting railways and, therefore, assistance of NDRF could be of great help to the railways.

4.2Coordination with NDRF NWR is in touch with NDRF battalion located at Gandhinagar (Gujarat) to have the first hand knowledge of the resources available with them and also to familiarize them with railway related disaster situations and expose them to the issues relevant to the rescue and relief of passengers during railway accident. It has also been advised to associate NDRF in full-scale exercise that is held once every year. There are no charges for availing the services of NDRF except the rail transportation which railways may provide at their cost for attending to rail disasters. Railways may also have to provide rail transportation logistics for transporting NDRF in case of non-railway exigencies. For requisitioning NDRF in times of a Disaster, the Zonal Railways / Division have to approach Railway Board who will request NDMA to direct the NDRF battalions to proceed at the site.

13

NDRF BattalionsS.N. Name/Desig. Of the Commandant Office Mobile FAX Nos.

1. Sh. A.K.Singh , Commandant 128th

BSF, Guwahati (Assam). (1st Bn NDRF)

0361-2840270361-28402840361-2843406

0943554595109435545949

0361-2840284

2. Sh. Suhhdev Raj, Commandant 106th

BSF, Kolkata (West Bengal). (2nd Bn NDRF)

033-25264302 0943474283609434742966

033-25264394

3. Sh. Arun Kumar, Commandant, DM-1, CISF, Mundali (Orissa).(3rd Bn NDRF)

0671-2879710 0943796457109437964574

0671-2879710

4.Sh.S.Neduc Hezhian , Sr. Commandant, DM-2, CISF, Arrakonam (Tamilnadu).

(4th Bn NDRF)

04177-24626904177-203050

0944210506909442105169

04177-246594/246633/246644

5. Sh. Alok Avasthy, Commandant, 145 CRPF, Pune (Maharashtra).(5th Bn NDRF)

02114-231245 0942350676509423578446

02114-23126502114-231509

6. Sh. R.S. Joon Commandant, 146 CRPF, Ghandhi Nagar (Gujrat) (6th Bn NDRF)

079-23202540079-23202539

09428826445 079-23201551

7. Sh. R.K.Verma, Commandant 27th

ITBP, Bhatinda (Punjab)(7th Bn NDRF)

0164-22460300164-2246570

0941780203109417802032

0164-2246570

8. Sh.J.P.Yadav Commandant 6th ITBP, Kamla Nehru Nagar Sector-19 Gaziabad (UP)(8th Bn NDRF)

0120-2766013 0120-2766618

09968610011 0120-2766618

9. Sh.S.S.Guleria Commandant 9th Bn NDRF,Bihata Patna,Bihar

06115-253942

08986909490

06115-253939

10..Sh.Parshant Dhar Commandant 10th Bn NDRF, Malkangiri,Vijaywara(AP)

09419217790 0941921779001955-252646

14

NDRF Head Quarter

Name Designation Address Tele. Fax. Mobile

Shri Prakash Mishra ,IPS

DG Directorate General , National Disaster Response

Force (NDRF)Sector-1 R K Puram,

New Delhi -66

011-26712851

011-26161442

011-26105912.

09818916161

Shri Mukul Goel IG Directorate General , National Disaster Response


New Delhi -66

011-26160252

011-26113014

011-26105912.

09871115726

Shri Rakesh Ranjan

Dy Commandant

(Proc)

Directorate General , National Disaster Response


New Delhi -66

011-26107921

011-26105912.

08860136649

Shri Om Parkash Inspector Control Room

Directorate General , National Disaster Response


New Delhi -66

011-26107953

011-26105912.

08010072169

15

Disaster Management Division , MHA.(Ministry of Home Affairs)

Name of officers/Designation and Location of Deployment

Tel. (Office) (011) Tel. (011) (Residence)

R.K. Singh Home Secretary 23092989 23093031 23093003(F)

2410305823013102

A.E. Ahmad ecretary(Border Management) 23092440 23092717 (F)

24602518

Ravindra Kumar SrivastavaJS (Disaster Management)

24638206 24610906(F)

26874825

Dev Kumar , Dir (NDM-I) 24642853 26266708J.P Mishra , Dir. NDM-II 24622543 24100688Sanjay Agrawal, DIR (DM-III) 24642381 24641159V.Vishwanathan US(AD-CD) 24692853 -V.P.Pasrija , Consultant (DM) - 25368827Omprakash , Tech. Officer (NDM-I) 24642379 -Duty Officer (DM Control Room) 23093563

23093564/23093565-

A.K. Panda, US (NDM_II) 24640391 -Ashok Shukla, US (NDM-III) 24642380Mrs. Promilla Sen Gupta , US (NDM-IV) 23092664/24640391Control Room Disaster Management) 23092923 23093054

23092885 2309389723093750 23092763(fax)

Control Room (Internal security ) 23093054, 2309276323092885, 23092923

23093750 (Fax)

Toll free No. ( MHA,C/R) - -Toll free No. ( Delhi Government, DM C/R)

1077 -

Toll free No. (State Disaster Management control room)

- -

Toll free No. ( District Disaster Management Control Room.)

- -

16

NATIONAL DISASTER MANAGEMENT AUTHORITY (NEW DELHI)

Name of officers/ Designation and Location of Deployment

Tel. (Office) 011 Tel. (Residence) 011

Mobile No.

M.Shashidhar,Vice Chairman 26701701/04 24624599 09818533499Shri B.Bhattacharjee, Member 26701780 - -J.K.Sinha, Member 26701740 24122310 09818384040Shri K.M Singh 26701735 - -Dr.Muzaffar Ahmad,Membar 26701736 - -T.Nanda Kumar.Membar 26701775 - -Maj.Gan.J K.Bansal(Retd)Membar

26701778 - -

Shri Harsh K Gupta 26701766 - 9999868111Dr. Sutanu Behuria, Secretary 26701710 - - JOINT SECRETARIESAmit Jha JS(Admn) 26701718 26109395 9717873412P.K.Tripathi,Advisor&JS(Mitigation) 26701816 - -Sujata saunik,JS(pp) 26701817 - - FINANCIAL ADVISORArchana Gulati, FA 26701709 - - JOINT ADVISORSCol.BrijBhushan Singh, JA (IT&Comn)

26701742 - -

S,S yadav, JA(F) 26701886 - -B.S Agrawal,JA(MitigationProject) 26701815 - -Col.Shashi Bhushan,JA(OPS) 26701815 - -Preeti Banzal,JA(CBT) 26701823 - -Madhulika Gupta, JA(M&P) 26701791 - -Rajesh Kumar Singh,JA(PP) 26701733 - -R.K Chopra, DS(Admin.) 26701833 - -Control Room. Reception 26701700

26701728(Enq.)- 09868891803

1. NDRF is located at a distance of 39 kms. from Ahemdabad and 5 kms. from Gandhinagar on chiloda road, Gujrat.

2. Presently sharing accommodation withGroup center, CRPF, Gandhinagar.3. It’s area of responsibility, includes of Rajasthan, Gujrat and MP.4. Administrative control lies with range DIGP, CRPF at Gandhinagar.5. They have authorized strength of 1149 forNDRF. There are 18 specialist response team in

the unit, each consisting of 47 numbers. Each response team will have a dog squad.6. Commandant /NDRF informed that Railways should call the battalion on their control phone No. 079-23201557. Battalion has sufficient Transport facility. Special trains can be run, if no other faster means are available. 8. Mock drills should be conducted to assess the capabilities.

17

T-SUNAMI WARNING CENTRE, HYDERABAD (040)Name of officers/Designation and Location of Deployment

Tel. (Office) Tel. (Residence) Mobile No. Fax

M.Ravichandran Dir. INCOISIndian National Center for Ocean information services radhakr @ incois .gov.in.

23895004 23895000 23895002(24Hrs.)

- 09441229296 23895001 23892910

T.Shinavasa Kumar Scientist Incharge, ITWC (Interim Tsunami Warning Centre) Srinivas @ incois. gov.in

2389500623886006

23892022 9441229297 23895012

Dr.E.Pattabhi Ram Rao Pattabhi @ incois.gov.in

040-23895008 23046412 9490191923 23895001

V. Vhanumurthi, Dir. 23884252 27768542 - 23870445Sr. S.Kathiroli, Dir NIOT Director @ niot. res.in

044-22461029044-22460650

044-66783303 9444399825 22460275 22460645

Dr. B.R.Subramanian Project Dir, ICMAMbrs @ icmam. gov.in.

044-66783585 24487539 9444025650 22460657

Dr. R..VenkatesanProgramme Dir, NDBP/NIOT raju @ niot. res.in.

044-22460678044-66783532044-66783535

- 9444399829 22460661

Control room Tsunami Warning Centre (Operation Centre)

040-23886034 040-23895001 040-23895002

- - 22460661

SNOW & AVALANCHE STUDY ESTABLISHMENT(CHANDIGARH) DRDO (0172)



A. GanjuJt. Dir.

2699804-806Extn-204

2705990 9872083177 2699802

Rajesh Chand Thakur T.O. (B)

Extn-203 - 09417049754 -

18

GEOLOGICAL SURVEY OF INDIA Name of officers/Designation and Location of Deployment

Tel. (Office) Tel. (Residence)

Fax

Dir. General Kolkata 033-22861693/76

- 22861656

Dir. (LHIM & EPE) Delhi 011-29053777 011-29051328

9811904697 2996267129051328

DMS Control Room (Delhi 011-29053777 - 011-2996271

INDIAN METEOROGOGICAL DEPARTMENT (011)


Tel. (Office) Tel. (Residence)

Mobile No. Fax

AVM (Dr.) L.S Rathore, VSM DG (M) dgmmet @ gmail. Com.

241184224616602 43824201 43824225 43824253

24633692 9313982396 24611792

A.K.BhatnagarADG (M) Seismology

24697473 - - 24697473

R.S. Dattatrayam DDGM Seismology

24611305 43824405

24622827 9868109671 2461994324611305

A.K.SuklaDDGM(EREC)

24616309 43824516

24634714 9868109672 24619943

L.R Meena DDGM(ISSD) 43824314 - - -Awdesh Kumar DGM OFFICE

24611068 43824279

24644284 9899153923 -

B.P.Yadav , Dir. (NHAC) 24629798 43824481/4513

26166773 9911456889 -

Dir.(AMSS) 25602523 - - 25652398Seismology Control Room 24619943

24624588 43824484

- - -

MC, JAIPUR Dr.S.S.Singh 0141-2793245 - - -IMD Jaipur Duty Officer 0141-2793239

2721326 (Air Port)

Cyclone Warning 2463191324652484

- - -

19

CENTRAL WATER COMMISSION (CWC)(011)



Chairman R.C Jha 26108855 - - -Secretary 26187232 - - 26195516Dir (FMP) 26182836

26102935- 9811054117 26106523

26102935Member(D&R) 26108150

26106848 Dy. Dir (T) 26105274/2939

26101668 - 9810467002 -

CE/Dam Safety. 26106848 26191431 9968268652 - S.P.Kakram (RM) 26103221 28051340 9811805299 26101749Commissioner Ganga 24362780

24368238 24361393(Telefax)

0124-4377051 9818616963 24362780

Reception/Control Room CWC

26108889 26103333 26106523

- - -

Dir. (M&A) jaipur 0141-2721455

Flood Control Room 011-23861837 /38

011-23868775

Jaipur Control Room 2742900 5110111

5101455

INTEGRATED DEFENCE STAFF (011)Name of officers/Designation and Location of Deployment


DCIDS (Ops) 23013947E-35886

23017339E-35887

- -

ACIDS (Jt.OPs) 23011442E-35894

25692915 9971200297 -

DACIDS (OPs Lgs) 23005134 29230114 9871631921 23005137Dir. (OPs Lgs) 23005126 23070942 9953778352 23005226Jt. Dir (OPs Lgs) 23005133 28050533 9650536409 23005226OPs Room (HQr IDS) 23005131

23005114- - 23005137

20

ARMY HQR (EXCHANGE NOS-(011- 23010131/(23018197 Directory)Name of officers/Designation and Location of Deployment

Tel. (Office) Tel. (Residence) Mobile No. FAX

Reception 26196220 23018197 26172861

- - -

DGMO 23011506 23011506 - 23011506

ADGMO (A) 230116611 24615208 - 23011617

ADGMO (B) 23014891 26142269 - 23011617

Dir.MO-6 23018034 - 23011617

GSO-I MO-6 23019739 - 23011617

Dir OL - 2 2333521823018530

23339055 -

AIR HQR (EXCHANGE NOS- 011-23010231)Name of officers/Designation and Location of Deployment


ACAS (Ops) 2301442423010231/7528

24672974 23017627

PD Ops (Off) (T&H) 23110231/755923016354

23016354

Dir. Ops (T) 23010231/75452305857

- 23016354

Dir. Ops (H) 23010231/7551 - -

JD Ops (LS) 23010231/7546 - 23016354JD Ops (H) 23010231/7552 - 23792973

NAVAL HQR (EXCHANGE NOS- 011-23010121/ 23014167)Name of officers/Designation and Location of Deployment


Reception 23011400Dir. 230111766/725/639

23007348ACNS (IW &OPS) 23011477 230136886 -PDNO 23011706DNO 23010503 -

21

OPS Room N.Delhi STD -011



Army OPS Room 23011617 - -Air OPS Room 23013680 - -Naval OPS Room 23011252

23013540ExchangeSupervisor)

- -- -

NIDM N.Delhi STD -011Name of officers/Designation and Location of Deployment


Dr.Satendra, ED 23702445 08130554694 23702446Arun Shadeo, Consultant 23702441/312 - 9868277276 23702446

COAST GUARD HQ N.Delhi STD 011Name of officers/Designation and Location of Deployment


Dy.Dir. General 23387361 - - -Dy.Dir. General (Security) 23387237 - - - Comdt . (JD Ops- II) 23382695

2307399526149516 9871829447 23383196

Ops- Room (CG-HQ) 2338493423383999

- - 23383196

D.G. SHIPPING Mumbai (O22)Name of officers/Designation and Location of Deployment


Dr.Satish Agnihotri DG 22613156 22673827 - 22626756Deepak shetti Jt. DG. 22614911 - 22692416Dy.Dir. General 22632301

22612381 22656311

- - -

Capt. M.M. Shaggi Nautical Advisor

22670863 - 09769404098 22694352

Capt. A.S.Chadda DG COM Centre

2261060622614646 22611003

9821823704 - -

22

TELEPHONE NOS. FOR SEEKING AIR SUPPORT IN CASE OF RAILWAY DISASTER

Sr. No. Designation Office Residence1. Director (Oprational Logistics) /HQ

Integraeted Defence Staff New Delhi011-2301789709312319011

-

2. NAVAL HQ (WAR ROOM) Dir. Of Naval Operation.

011-23011253 -

3. Duty Officer (Maritime Operation Center) HQ-WNC Mumbai

022-22663030 -

4. Air Force Exchange 022-23714982/022-23714963

-

5. Naval Exchange. 22663030/22664949 22751126

220-22053057

-

6. Military Exchange Coast Guard /GOCNCM & G Area Army

22151701 -

OTHER AIRLINES

Sr. No. Designation Office Residence1. Pawan Hans Helicopters Ltd. Juhu

Aerodrome S.V. Road, Vileparele (W) Mumbai.

022-26151138 26151139 26151877

9869287850

2. Deccan Chartered Ltd. Hanger No. Juhu Aerodrome Mumbai-49.

022-26611601 26611602

9820231665

3. Executive Airways Pvt. Ltd. Malkani Chambers, Off Nehru Road Near Domestic Airport, Vileparle (E) Mumbai

022-26193000 26175624 26163430

-

HIRING OF HELICOPTER: Secretory to GM is nominated officer for arranging helicopter site. His contact number are:Designation Rly Phone DOT Mobile

Off Res. Off Res. Secy to GM 25003 2725801 9001195003

23

CHAPTER-5

CAPACITY BUILDING TO HANDLE DISASTER TRAINING

5.0 Disaster Management Training on the NW Railways5.1 Officers and staff of NW Railway are being given training in Disaster Management at RSC-BRC, IRITM- Lucknow, ZRTI-UDZ as per the Rly. Boards letter No.E (MPP)2009/3/1 dated 20.01.2009. Division will arrange Disaster Mnagement training of ART/ARME staff, Railway staff on Board Passenger Carrying Trains, Coach Attendant, Catering Staff, AC mechanics, Coach Cleaners etc. at training centers available on Divisions. Till now any training on the subject of Disaster Management implied subjects connected with Train Accidents only. There is no training given for natural calamities or for terrorism related items and Biological, Nuclear Disasters etc. Hence the subjects of Disaster Management are more vast and varied. It is essential to train our staff to meet challenges for any type of disaster. Even training is to be combined for all the “On Board Train Staff” so that they can meet the challenges together. This will include training of even Non Railway employee giving their service on trains.

S.No. Categories of Officials New Training methodology and schedule1 Top Level Management

(GMs, PHODs, DRMs and other SAG Officers)

3-day Disaster Management Modules are to be delivered at IRITM/LKO @ :

Once every five years for SAG Officers and above.2 Middle Level Management

(SG & JAG officers) During AMP and MDP programmes at RSC/BRC IRITM, LKO.Frequency of Training:Once every five years.

3 Lower Level Management (SS & JS officers including serving Group B officers).

IRITM/LKO Frequency of Training:Once every five years.

4 Probationers and Group B officers attending induction courses

RSC/Vadodara.

5 Supervisors of all frontline departments (Mechanical, Electrical, Engg., S&T, Traffic Comml. & Optg.)

One-week course at ZRTI Udaipur. . .Frequency of Training:Once every five years.

6 Railway Staff on board passenger carrying train (TS, Dy.TS, TTEs & catering staff of Commercial Department, Coach attendants and AC Mechanics from Electrical Departments, some of the selected coach cleaners of Mechanical Departments, some of the RPF escorting staff and catering staff of

Such staff willbe trained in appropriate multidisciplinary groups at such locations in the divisions where there is concentration of such staff. This training will given in selected training cemters for Artisan and Group D staff of divisions like C&W traing center ,PWI, training center , Electrical (AC), , training center on divisions.

Frequency of Training:Once every three years.

24

contractor wherever out-sourced).

7 Nominated ARMV and ART staff of Mechanical and Medical departments

Such staff are to be trained at STC/Bangalore,

Frequency of Training:Once every three years.

8. Disaster management team of RPF staff & other RPF personnel associated with relief rescue operations.

RPF Academy Lucknow. Frequency of Training:Once every three years for disaster management team of RPF.Once every five years for other RPF officers and staff.

ZRTI Udaipur is giving training in Disaster Management to all the Accident Related Staff like Guards, Drivers, SMs, TIs, PWIs, SSEs(C&W), Commercial and Electrical staff etc.

ZRTI/ UDZ is also conducting counsel on DM for IRCTC staff , who are performing duties on Trains.

25

The action plan for training the on-board staff in NWR as approved by GM/NWR is as below:-

Para Recomm-

endation No.

Initial Recommendation

Revised Recommendation as per Rly. Bd’s letter No. 2009/Safety(DM)/6/12/committee dated 09.02.2012

Action Plan to implement revised recommendation

Action to be taken by

1 2 3 4 5 6(a) 13 Crack Team of Rail

Rescue Experts - The Committeerecommends that each zone should have a professionallytrained Crack Team of Rail Rescue Experts (Mechanicaland Medical officials) and containerized hospitals based atheadquarters who can be rushed to any site of accident byair/land route at short notice. This group will continuously be exposed to the latest rescue, extrication techniques and medical relief. This group will support the accident rescue and relief arrangements made by Divisions at the site of accident.

. Railways should form Professionally trainedcrack Team which can be located at 3 locations viz., Bangaluru (SWR), Kharagpur (SER) and Lucknow (NR) to start with. Provision of Safety Parks at these locations has already been communicated to these Zonal railways.Railways should plan to give Training to 50-70 Trainers per zone and for crack teams and these trainers can then provide training in their

Staff will be deputed from various departments for training in Safety Parks as soon as these Safety Parks start functioning.

All PHOD /CHOD & DRM’s for nomination of staff

-CSO will coordinate with training centre

26

1 2 3 4 5 6(f) - Moving closer to the

Ideal of Golden One Hour Rule.

The following action should be taken for moving closer to the ideal of Golden One Hour Rule:

(i) The on-board staff should be provided intensive training and suitable equipment for providing relief & rescue during the Golden Hour. The Railway staff should be given full training to work as Medical First Responders and contractors' staff should be given general training inRescue.

The following action should be taken for moving closer to the ideal of Golden One Hour Rule:(i) For On Board Rly Staff: 1st- Loco Pilot, Assistant Loco Pilot Guard, other staff. Commercial, Electrical and Mechanical department.. Course module and its training as First Medical Responder is proposed and prepared by CMD in consultation with PHOD/CHOD of concerned department. ( a). For this purpose training syllabus for Medical First Responder (MFR) adopted by NDRF is given in report. It needs to be modified to suit railway needs. (b).Training will be given to no. of trainers decided by concerned PHOD/CHOD who in turn train)

- COM -CCM -CEE-DRM’s

-CMD will coordinate

-CMD will coordinate

Concerned -PHOD/ CHOD -DRM’s

27

1 2 3 4 5 6

(ii) A chain of command should be specified for smooth operations at accident site, till the ARMV / ART reaches. eg. Guard, Train superintendent Loco Pilot and so on, so that even if a key official is injured, the next in line can assume the command of the team.

their on board staff at ZRTI or other training centre.(ii) 2nd- For Contractor staff-like Pantry Cars staff, On Board Cleaning Staff. CCM/CME or concern HOD will ensure Training& certification from Contractors. CMD will finalize the module of First Aid Training and certifying agency for Contractor staff.

Similar Training will be ensured by PCE/CAO(c) for the contractor staff working on work sites.

Priority* of command at accident site, till the ARMV/ART or senior railway official reaches is proposed to be as under-1st-.Station Superintendent/ Station Master (if the accident occurs in station limit).

-CMD will finalize training module and certifying agency.-CEE-CCM -CME -DRM’s

-PCE -CAO(c)

-DRM’s

28

1 2 3 4 5 6

(iii) The officer reaching the site in ART should submit a formal report of the activities undertaken by on-board staff and the erring staff should be given exemplary punishment.

Ist-Train Superintendent of the train (if accident occurred at mid-section)II. Senior most Train Conductor or TTE III. Guard of the Train IV. Loco-Pilot of the train.V.Assistant Loco- Pilot.Instruction* will be issued that Sr. most official reaching at site by ART/ARMV will submit a report regarding specific activities taken up by on board staff.

-DRM’s

*Note- COM may include necessary instructions for item (ii) and (iii) in Accident Manual

(g) - Issue of providing the rescuing equipments

to these on board staff trained to act as

MFR.

To be identified by the Health dte.

Rescue equipments to be identified and procured by mechanical department and medical equipments to be identified and to be procured by medical department.Proposal to be co-ordinated by CMD

-CME for rescue equipment. -CMD for medical equipment-DRM’s

-CMD will co ordinate

29

CHAPTER -6

Types of Disasters

Disaster in the Railway context was traditionally a serious train accident, caused by human/equipment failure, which may affect normal movement of train services with loss of human life or property or both. This is now extended to include natural and other man made disasters. Different types of disasters are described below:

(a) Natural Disaster

Earthquakes, Floods, Cyclones,

Land Slides, T-sunami etc.

(b) Train Accident related Disaster

1. Collisions (Mass casualties),

2. Train marooned (flash floods),

3. Derailments at a bridge over a river and coaches falling down;

4. Train washed away in cyclone,

5. Drailment of a train carrying explosives or highly inflammable material,

6. Tunnel collapse on a train,

7. Fire or explosion in trains

(c) Man made Disasters

1. Acts of Terrorism and Sabotage, (loss of life and damage to property.)

2. Setting fire to a Train, Railway installations etc.,

3. Bomb blast at Railway Station/Train,

4. Chemical (Terrorism) Disaster,

5. Biological and Nuclear Disaster,

6. Tampering with Railway fittings to cause a serious accident,

30

man made disasters

- Acts of terrorism and Sabotage - Setting fire to a train, Railway installation etc.- Bomb blast at Railway station/Trains- Chemical Disaster- Biological Disaster and Nuclear Disaster- Tempering with Railway fittings to cause serious accidents- Terrorism /Security related crises etc.

On getting first information of man made Act – DRM/ADRM of division will immediately inform zonal HQ , district disaster management committee (collector) Police officers, medical deptt of state.They will further inform NWR/ HQ/ Rly Bd. If assistant of NDRF is required for relief & rescue . Railways are not to be treated as medical first responder (MFR). NDRF along with personnels of state govt & district administration will be MFR

.1 Acts of terrorism and Sabotage

(i) Tampering of Railway fittings causing accidents & placing of foreign particles on track to cause disruption to traffic. (ii) A staunch vigil should be kept by introduction of special patrolling over the area as

and when warranted. (iii) Some persons to be trained specially and to be drafted for duty over the area if

required.

2. FIRE IN TRAINS

(i) Carrying Stoves, Sigris, Gas Cylinders, Kerosene Oil, Petrol etc. in passenger Compartments;

(ii) Lighting fire/using fire near paper, wood, , petrol or other inflammable articles. (iii) Lighted match sticks, cigarette ends carelessly thrown; (iv) Electrical short Circuiting;(v) Using naked light during shunting of inflammable loads, sealing of inflammable

wagons; (vi) Use of naked fire of smoking near wagons containing LPG; other inflammable

liquids and explosive goods1. FIRE PREVENTIONS.

(a) Required numbers of Fire Extinguishers must be provided in Brake Vans, RMS

Vans, Dining cars, AC coaches, Inspection Carriages, Stations and other nominated places.

(b) Proper marshalling order of the wagon containing explosives, inflammable and dangerous goods should be strictly followed.

(c) Proper care& precautions should be taken while handling these items, such as diving loading, unloading & storing.

(d) Proper training on “fire fighting” shall be imparted to all front line staff.2.The following things to be avoided. (i) Smoking or lighting a flame where it is prohibited. (ii) Throwing of oil soaked jute/ cloth carelessly;

31

(iii) Throwing of burning match –stick, bidi/cigarettes carelessly; (e) Over loading of a van so as to interfere with electrical connections.

Allowing running of hot axle wagon; Keeping explosive materials along with combustible materials; Carrying of Gas Stoves, Kerosene Oil, Gas Cylinders, Kerosene Jars. Petrol or other inflammable articles in passenger carrying trains.

3. Fire alarm A proper fire alarm is the quickest means to warn staff about the outbreak of fire. As soon as a fire is noticed any of the following fire alarm as provided shall be used immediately;-

(i) Electric Siren : Should be sounded continuously for 5 minutes. (ii) Shed Hooter : Should be sounded continuously for 5 minutes. (iii) Hand Bell : Should be sounded continuously for 5 minutes.(iv) Engine Whistle : Should be sounded continuously for 5 minutes. (v) Electric Fire Bell: Button should be pressed to ‘on’ to ring the fire alarm bell

continuously for 3 minutes. 4. ACTION TO BE TAKEN DURING FIRE ACCIDENTS-(i) In the event of a vehicle on a train caught fire, on run. (a) The train shall be stopped, immediately. (b) Efforts shall be made to save the lives and RMS first. (c) Information should be given to the nearest SM/control quickly. (d) The burning vehicle shall be isolated, a distance of not less than 45 meters being left

between it and the other vehicles of the train. (e) The train shall be protected in accordance with GR. 6.03, if not protected by fixed

signals. (f) Every efforts shall be made to extinguish the fire and to save the wagon labels, seals

and the contents of the vehicle. (g) Earth or sand, if available shall also be used to extinguish fire. (h) If the fire is suspected to be due to electrical short circuit, the electric couplers at the

both end shall be disconnected & fuse from the battery from boxes shall be removed. (i) In case the fire is near a tank, the Guard and Driver shall use their discretion to

proceed there but no such attempt shall be made until the portion of the train in rear of burning vehicle has been detached.

(j) All available help should be mobilized to extinguish the fire. (ii) In the event of fire on an electric engine/ EMU.(a) The Loco Pilot shall immediately switch off the circuit breaker and lower the

pantograph; bringing the train to a stop. (b) After disconnecting the electric supply to the affected circuits, the Loco Pilot shall

take necessary action to put out the fire , by using all available means including fire extinguisher.

(c) If the fire cannot be extinguished by the above means the Loco Pilot shall advise the Traction Power controller through the emergency telephone to make the affected section of the overhead equipment dead.

(d) The Guard and any other staff available shall render all possible assistance to the Loco Pilot in extinguisher out the fire.

(e) Fire extinguishers shall be provided on each electric engine / train and the Loco Pilot shall made himself familiar the location and use of these extinguishers.

(f) Ordinary Fire extinguishers or water from a hose pipe shall on no account be used to extinguisher fire on live wire or electrical equipment. If the services of the fire brigade required, the brigade shall not be allowed to commence operations until all electrical equipment in the vicinity of the fire have been made dead.

32

(iii) In the event of a fire on a DMU stock. (a) The motorman shall immediately switch off the circuit breaker and shut down the

engine, bringing the train to a stop at once. (b) The guard shall give all possible assistance to the motormen in extinguishing the fire.(c) The fire extinguishers of approved type shall be provided on each motor coach of

DMU then a DMU rake is turned out from the Car Shed, The CWS in charge of the Shed shall inspect the fire extinguishers and ensure that these are in good working condition.

(iv) Fire caused by Petrol or any other inflammable liquids, acids or gases. (a) Segregate the affected wagon, coach or area involved. (b) On opening the wagon do not enter it immediately, thus, avoid fumes which may be

dangerous. (c) Use fire extinguisher. (d) Do not bring naked light near the site of fire. (e) Inform the nearest railway or Civil Fire Stations intimating that the fire has been

caused by Petrol or any other inflammable liquids or gasses or acids.

(v) IMPORTANT (a) Loco Pilot, Guard passing through or entering a station if notice fire, need not stop out

of course Stopping Trains may be controlled at a suitable place so that fire can not farm vehicle/ wagon.

(b) If the Loco Pilot and guard of a running train notice fire on another passing train on adjacent line the Loco Pilot shall switch on flasher light, whistle continuously and both shall exhibit red hand signal to attract the attention of the loco Pilot and the guard of the affected train. If they fail to do this, they shall stop the train at the next station and report the matter in writing to the SM.

(i) When the fire is of serious nature nearby Fire Brigade may be called without delay. (ii) The occurrence of a fire shall be informed to the nearest station by most expeditious

means and the Station Master on receipt of such information shall take such actions as may be required as per rules.

(vi) General instructions for the treatment of burns and Scalds. (a) Avoid handing the affected area more than it is necessary . See that your hand are

clean. (b) Do not apply lotions of any kid, on the affected area. (c) Do not remove burnt to clothing & do not break blisters. (d) Cover the area (including burnt clothing) with prepared dry sterile dressing if

possible, otherwise clean lint, rashly laundered linen or some similar material may be used.

(e) Bandage firmly except when blisters are present or suspected, in which case bandage lightly.

(f) Immobilize the affected area by suitable means.(g) Treat for shock.h) In serious case, remove, the patient to hospital as quickly as possible. The injured may

probably require an anesthetic, so ordinarily nothing should be given orally. If medical aid is delayed for at least four hours , give drinks of water to which salt has been added in the proportion of half a teaspoon to two tumblers, with the addition of approximately half a teaspoon of bicarbonate of soda (if available).

(i) In a minor case, give large quantitles of warm fluids, preferably weak tea sweet ended with sugar,

33

(5) POINTS TO REMEMBER (i) Be speedy but do not get nervous;(ii) Locate the fire extinguishing substances viz; water bucket with water/ sand, Fire

extinguishers etc;(iii) Raise alarm;(iv) Inform all concerned to assist in extinguishing the fire;(v) Segregate/ remove all valuable properties; (vi) Keep Fire Extinguisher/ water buckets in readiness and

use those as per requirement to extinguish fire; (vii) Arrange to isolate the source of fire if possible.(6) Fire caused by Petrol or other inflammable liquids, acids or gases: (i) Segregate the affected wagon, coach or area involved. (ii) On opening a wagon do not enter it immediately. You would thus, avoid fumes,

which may be dangerous. (iii) Use foam type fire extinguishers and sand and not water or soda acid type fire

extinguishers. (iv) Do not bring naked lights near the site of fire. (v) Warn the people living in the surrounding areas within one Km. radius. (vi) Stay away from ends of tanks, as tanks normally burst from the ends. (vii) Cool tanks that are exposed to flames with water from the sides only after the fire is

put out. (viii) Withdraw immediately in case of rising sound from venting safety device or any

discoloration of tank due to fire. (ix) Inform the nearest Fire stations intimating that the fire has been caused by Petrol or

any other inflammable liquids, acids or gases. .(7) In case of fire due to Explosive. Inflammables/Dangerous Goods:(i) Extinguish by closing the valve or isolating LPG feed to fire by other suitable

controls.(ii) Following steps may be taken if no undue risk is involved:(a) Move unheated cylinders to a safe place after ensuring closing of valves. (b) Cool the hot cylinders by spraying water from a safe position. The person directing

the spray should take up a position where he would be protected from possible explosion.

(iii) If cylinder containing inflammable/toxic gas develops leak during transportation, remove it to an isolated open place away from any source of ignition and advise the filler or consigner as required.

(iv) Inform the Chief Controller of Explosives by fax/telephone. (v) Inform officer in charge of nearest police station. (vi) Inform departmental officer concerned. (vii) Pending the visit of the Chief Controller of Explosives/his representative, the

wreckage and debris shall be left undisturbed except to save lives. (viii) After getting in formation from the Chief Controller of Explosives that he does not

wish any further investigation, the restoration work may be commenced. (8) Fire fighting: (i) Dry chemical powder type fire extinguisher (DCP)

These types are suitable for tacking petroleum, gas, electrical fire and controlling fires of textile fibers, sodium based chemical powder is used on a fire which under go chemical reaction.

(ii) How to use:(a) Carry to the place of fire and keep it up right.

34

(b) Remove the safety clip.(c) Strike the knob located in the cap.(d) Sealing disk of the cartridge gets broken and allows carbon dioxide gas to escape to

the main shell and powder is pushed out. (e) Direct the steam of the powder at the base of the flame. (f) For effective result stand at about 1.5 to 2.5 m. near the seat of the fire.

Move forward with moving the nozzle rapidly from side to side in sweeping motion. (g) When using on outdoor fires operate from the up wind side for effective spray. (iii) Building Evacuation.:When the building fire alarm sounds: (i) immediately evacuate using building emergency plan procedures. (ii) Walk to nearest exit/stairwell (Close doors behind you) (iii) Do not use elevators. (iv) Proceed to the designated gathering area outside the building. (v) Do not re -enter building until cleared by authorized personnel. (vi) Assist with evacuation of individuals with special needs.3. CHEMICAL DISASTERS (Bomb threat/Blast at Railway station/Trains)

National Disaster Management Authority (NDMA) has issued guidelines on the management of chemical disasters. These guidelines are directed more towards their prevention and mitigation of their effects, if these happen than on rescue and relief operations afterwards.

Indian Railways have also been transporting chemicals and hazardous materials e.g. petroleum products (petrol, Naphtha, HSD, etc.), Caustic soda, LPG, Chemical manures, Acids etc. These goods are carried either in Wagons or SLRs or in the Parcel Vans.Indian Railway’s Rules for carrying dangerous (hazardous goods) by rail have been legislated in the Railway Red Tariff Rule 2000 as per which dangerous goods have been classified into following 8 classes:1. Explosives2. Gases, Compressed, liquefied or dissolved under pressure3. Petroleum & other inflammable liquids4. Inflammable solids5. Oxidising substance6. Poisonous (Toxic Substances)7. Radio-active substances8. Acids & other Corrosives.

NW Railway is having contact with all Oil Companies and all other agencies at defferent locations. In case of any leakage or other problem on line, companies are requested, who in turn immediately attend these faults. Due to this no untoward incidence take place.

Staff of ARTs of Divisions have been trained from Nagpur and Delhi fire training school to meet any disaster caused by carrying of these hazardous materials.Person receiving call regarding bomb threat should: (i) Attempt to gain as much information as possible from the caller like type of device,

time set, location, reason/purpose of the act, dialect mannerism and identity of the caller.

(ii) Inform and alert the disaster management team (Bomb detection squad).(iii) Alert police, fire brigade and explosive department. (iv) Pass on the information to all departments concerned. (v) Take imitative for evacuation of all persons from premises. (vi) Person noticing a bomb like object, should bring it to the notice of the nearest

available officer. (vii) Inform GRP, RPF, and Bomb detection squad.

35

(viii) Ensure all persons are away from the spot and avoid unnecessary crowding near the area.

(ix) Inform control to take further steps for regulating train services. (x) Wait for clearance from the Police department to restore normal working. (xi) Utilize “Caller ID” facility if provided to trace the caller. (3) Nuclear Disaster (Radiation Emergency): (a) Personal injury involving radioactive material contamination: (i) Render first aid immediately for serious injuries by trained. (ii) Call bomb squad, fire station. (iii) A possible without causing harm to the victim, monitor the injured, remove

contaminated clothing and gross personal contamination.(b) Radioactive contamination of personnel:(i) Remove and bag all contaminated clothing. (ii) Call fire station, bomb squad, and police. (iii) Skin contamination should be cleaned using mild soap and tepid water. Use portable

survey meter to monitor for remaining contamination. If not free of contamination, re-wash and re-survey.

(4) What to do upon receipt of suspicious letter/ package: (i) Handle with care.(ii) Don’t shake or bump (iii) Isolate and look for indicators. (iv) Don’t open, smell or taste.(v) Treat it as suspect. (vi) Call Police/Fire service/Bomb squad. (5) If parcel is Open and / or Threat is identified: (a) For a bomb.(i) Evacuate immediately. (ii) Call police/fire service/Bomb squad. (b) For Radiological:(i) Limit exposure – don’t handle.(ii) Evacuate area. (iii) Shield yourself from the object. (iv) Call police/ fire service/bomb squad.(6) Suspicious substance in Railway Premises: (i) Clear and isolate the contaminated area. Do not touch or disturb anything. (ii) Call police/ fire service/ bomb squad. (iii) Wash your hands with soap and water:(iv) Identify individuals who may have been exposed to the material (v) Do not leave premises until disposed by authorities. 4. BIOLOGICAL DISASTERS

Biological disasters might be caused by epidemics, accidental release of virulent microorganism(s) or Bioterrorism (BT) with the use of biological agents such as anthrax, smallpox, etc.

In recent times travelling has become easier. More and more people are travelling all over the world which exposes the whole world to epidemics. As our society is in a state of flux, novel pathogens emerge to pose challenges not only at the point of primary contact but in far removed locations. The Marburg virus illustrates this. The increased interaction between humans and animals has increased the possibilities of zoonotic diseases emerging in epidemic form.

36

Mitigation :-The essential protection against natural and artificial outbreaks of disease (bio-terrorism) will

include the development of mechanisms for prompt detection of incipient outbreaks, isolation of the infected persons and the people they have been in contact.Nodal Ministry and support of other Ministries:-

The response to these challenges will be coordinated by the nodal ministry-Ministry of Health and Family Welfare (MOH&FW) with inputs from the Ministry of Agriculture for agents affecting animals and crops. The support and input of other ministries like Ministry of Home Affairs, Ministry of Defence, Ministry of Railways and Ministry of Labour and Employment, who have their own medical care infrastructure with capability of casualty evacuation and treatment, have an important role to play.

37

CHAPTER-7

MANAGEMENT OF NATURAL DISASTERS

1. Long-term Preparedness.

Natural disasters that have serious bearing on the Railway have been identified as Floods, Cyclones and Earthquakes. While, in case of floods and cyclones, an effective system of forecasting of the impending disaster does exit, it is impossible to forecast an earthquake.

Therefore, any analysis of earthquake preparedness will not be very meaningful. However, the preparedness for floods and cyclones, will be such that, it can deal effectively with post earthquake situation.

In the following paras, the line of actions by various departments in case of a disaster has broadly been outlined. Each department, Division should draw out its own line of action elaborately, on the basis of these guidelines, taking in to account all aspects of disaster management. (a) Identification of the risk Zones:- Civil Engineering department, in coordination with civil authorities, CWC & IMD, shall identify the areas prone to natural disasters, such as floods, cyclones, and earthquakes. A detailed inventory of major infrastructures, such as tracks, bridges, telecommunications, structures etc. which may be affected, shall also be prepared. (b) Monitoring the quality of constructions :-

Civil Engineering department will review the quality of constructions of tracks, bridge and foundations of houses and ensure that all repairs and new constructions take in to account the proneness of the area to a particular natural disaster. The department shall come out with technical guidelines for structural preventive measures and quality control. Mandatory for all areas vulnerable to floods, cyclones and earthquakes.

38

Guidelines on Earthquakes and Floods

Railway Infrastructure

Earthquake Proneness Review

Flood Proneness Review

Railway Track Formation (incl. station Yards, bridges/culverts, ROBs/RUBs, etc.

Buildings housing signaling gears like RRI, SSI etc.

Buildings in open line maintenance work centers like loco sheds, Coaching depots etc.

Station buildings

Control room, other important office building, etc.

High-rise residential buildings, other important residential buildings

Railway hospitals

New ConstructionMust be earthquake resistant as per the design based on IS 1893-1984 being followed on NWR.Existing Infrastructure

- Identify existing railway infrastructure falling under various seismic zones.

- Review for earthquake resistant adequacy based on age, foundation and other details.

- Retrofit/rebuild to make it earthquake resistant.

- Training of Engineers (at various levels)

- associated with design and construction of railway infrastructure.

- Any other item that railway may like to add.

New Construction:Railway Station building should be located in such a fashion that they are above the levels corresponding to a 100 year frequency or the maximum observed flood levels. Similarly they should also be above the levels corresponding to a 50 year rainfall and the likely subversion due to drainage congestion.

Government offices buildings should be above a level corresponding to a 25 year flood or a 10 year rainfall with stipulation that all buildings in vulnerable zones should be constructed on columns or stilts.

Railway track at levels well above the likely flood levels.

Existing Infrastructure:

Co-ordination with flood/rain forecasting agencies to get early warning so as to introduce patrolling. Speed restriction etc. as per the provisions in Railway’s SR.

Inspections of Railway Affecting Works – to be streamlined and timely ensured.

Review of waterways for adequacy and alignment and measures to modify, if needed.

Status Note on the lessons learnt from the previous flood situations in the past 5 years.

Bye-laws for buildings in flood plains.

Making existing and new buildings and infrastructure capable of withstanding fury of floods.

Any other item that railway may like to add.

39

Genral instructions1. Earthquake

(1) When first tremors are sensed during an Earthquake, all personnel should evacuate buildings and assemble at safe places away from structures, walls and falling objects.

(ii) Emergency shutdown should be declared. (iii) Emergency response plan to be activated. (iv) After status is restored, personnel should inspect all facilities for damage assessment,

cleanup, restoration and recovery. 2. Landslide:

(i) Whenever landslide is expected/Experienced due to heavy down pour all train service should be regulated.

(ii) Rescue team to be rushed for restorations work. 3. Floods:

Based on the weather forecast warnings regarding impending flood condition, following steps should be taken.

(i) Bridge watchman to be provided at vulnerable points to inform flow of water. (ii) Shifting all personnel and movable equipment around the bank. (iii) If time permits sandbag dykes can be constructed to ensure safe passage of trains. (iv) Regulate train service till flood recedes. (v) Evacuate people on train/ at station and move them to a safer place. (vi) Contact Fire brigade, Naval, Army, Air force, Local boat man and arrange divers and

boats. (vii) With the coordination of local authorities the Engineering officer/supervisor or other

supervisors at that stations shall arrange temporary shelter in nearby schools, marriage hall, community center etc.

(viii) If necessary arrange coaches to accommodate the effected temporarily.(ix) Seek assistance from voluntary organization and arrange drinking water, food,

medicines, etc.(x) RPF & GRP will co ordination with local police and shall arrange protection.(xi) Keep communication with divisional control office.(xii) When people are marooned by flood, arrange air dropping of food packets, cloths etc,

with the assistance of civil administration. (xiii) Contact SJAB, local doctors and provide medical care to the affected. (xiv) Take all necessary action to provide shelter and other assistance to those affected by

floods.

4. Cyclone / storm

When a train is caught in a cyclonic storm at mid section/ station: (i) Stop train clear to cutting, bridges and embankments. (ii) Guard, Driver and other Railway staff on train shall open all doors and windows of all

coaches. (iii) Station Master shall not start trains when the wind velocity exceeds the permitted

level (iv) Make announcement frequently to warn the public about the storm/ cyclone. (v) Take all necessary action to provide shelter and other assistance to those affected by

cyclone and storm.

40

(1) Action to be taken at HQ level1. On receiving the first information, all Zonal

Disaster Managenent committee (ZDMC) Members will assemble in emergency control room.

2. ZDMC .I/C will contact to State Disaster Management Committee Members.i.e. Chief Secretary of Rajasthan, Railway Board and NDRF etc.

3. ZDMC .I/C will contact with adjoining Railways/adjoining Civil Authorities if require.

4. ZDMC .I/C will contact NGOs, Civil Defence Authorities and Private parties.

5. Zonal Disaster Management Committee will monitor the functioning of the concerened Division and assist them.

Action to be taken at Divisional level1. (DDMC) All Members of Divisinals Disaster Management Committee will assmble in

Emergency Control Room, DRM will also inform to NWR HQ & Rly Board of NDRF if services are required to meet the Disaster.

2. DDMC Inchargewill inform District Collector, SP, CMHO, Fire Station Officers and other concerned Authorities.

3. In case of Mass casualties Incharges of all the Civil Hospitals, Private Hospitals should be asked for Medical Help.

4. Services of NGOs and Civil Defence, Home Gaurds should be asked.5. DRM/ADRM and other concerned Officers should immediately rush to the site.6. In case of Transportation is required by Civil, Army, Police Authorites of the States the

same should be arranged.

Medical First Responder (MFR)Railways are not to be treated as Medical First Responder (MFR). NDRF along with trained personnel of State Govt. and district administration will be Medical First Responder (MFR) for meeting any type of disaster on Railway.

FORCASTING:- Warning giving adequate notice period is available in case of floods and cyclones. The flood and weather forecasting messages are published in flood bulletins daily by the Chief Engineer of the concerned state in co - ordination with C.W.C. ( Central Water Commission) and I.M.D. Similarly cyclone warning message are also issued by the I.M.D. (Indian Meteorological Department)

Arrangements exist with the Meteorological Department Govt. of India for issuing weather warning messages, from its offices situated at Delhi, Jaipur, Ahemdabad Jodhpur Bikaner and Ajmer to the chief controller of all the divisions of NWR apart from central emergency control at GM office NWR. Similar arrangement may be worked out by the Chief Bridge Engineer NW Railway, with the State authorities for communication of floods warning messages.

All India Radio, Doordarshan, Private T.V. Channel also brood cast floods cyclones messages frequently to give regular up date of the situation. Information regarding forecasting of havey rain and cyclone can be obtain directly from the website of the India meteorological department. The address of the official website is – www.imd.gov.in.

41

Similarly, information regarding flood warning can be obtained from the official website of central water commission (CWC). The address is – sttpp://cwc.nic.in

3. Preparedness after forecasting of the disaster :- (a) Opening of disaster Control Rooms: Immediately on receiving warning message, of a severe flood or cyclone; Emergency controls shall be opened at the Divisional Control offices and Central Emergency Control at GM office NWR, Jaipur. These control rooms shall be manned round the clock by one Senior officer from each of the following departments.- Operating - Commercial- Civil Engineering - Signal & Telecom. Engineering - Mechanical Engineering - Electrical Engineering - Medical - Store. These Control Rooms will have state of the art communication systems as well as a channel of communication with C.W.C./I.M.D. and State agencies so that data can regularly be exchanged. (b) Medical Department: (i) Ensuring adequate stock position of essential medicines-

Health department will review the stock position of essential medicines, disinfectants, first- aid materials and other essential items and move the stock to the divisional hospitals/ health units and also to vulnerable points. (ii) Health and civil engineering departments will take measures for prevention of epidemics with facilities like drinking water, sanitation and proper drainage and take adequate steps for disinfection of water bodies in the post- disaster situation.

(c) Telecommunication Department:

Telecommunication Department will provide adequate facilities of wireless communications, satellite phones and fail safe telephone lines in disaster prone areas for ensuring effective communications during disaster. For this purpose the facility of mobile telephones and WLL to be explored.

(d) Electrical Department: Electrical Department will provide stand by generators at strategic locations, (With adequate fuel) such as hospitals, telecommunication installments etc. It should also keep essential items ready at specific Locations for any emergency.

(e) Transportation Department : (i) Sr. DOM of the concerned divisions will make a rough assessment of requirement of

essential staff and their area of deployment and advice HQRs and central emergency control/ Jaipur accordingly.

(ii) SMs of the area which is likely to be affected will ensure storage of adequate drinking water, functioning of petromax lamps, adequate availability of rechargeable torches, match box, fuel for generator sets, functioning VHF sets, charging of stand by batteries and adequate First Aid equipments, in co ordination with the officials of concerned departments.

42

(iii) SM will also ensure that stabled wagons/ coaches/ loads at their station which are likely to roll are chained and sprigged. Special instructions as per station working rules (NWR) should be strictly followed and confirmed to divisional control.

(iv) In order to avoid any mishaps or damage to passenger carrying trains and to avoid marooning of passengers, the COM or an officer acting on his behalf will issue instructions, to all concerned for necessary diversions, cancellation or regulation of trains running through the area likely to be affected by flood/ cyclone.

(v) Coaching train should be suitably controlled/ diverted. The controlling of trains should as far as possible, be done where adequate water supply, lighting, catering and medical facilities are available.

(vi) All trains, which are caught in the affected area shall be immediately controlled. Action shall be taken by SM/Guard and Loco pilot of such trains as per SR. 2.11. All such instructions should be communicated to CPRO for adequate publicity.

(f) Action to be taken by commercial department :- (i) Enquiry offices should be opened at important stations with effective

communications systems so as to keep up to date relevant information and disseminate this information through the public address system.

(ii) Arrangement shall be made for food, water, tea and snacks for stranded passengers at suitable places.

(iii) Arrangement shall be made, in coordination with transportation department, for transshipment of passengers if necessary.

(g) Action to be taken by Engineering Department: (i) A train loaded with the essential items like cinders, boulders, quarry dust, empty

cement bags filled with earth/sand etc will be ordered to run in consultation with traffic department to stations close to the areas likely to be affected.

(ii) Patrolling of the vulnerable locations shall be intensified. (iii) Empty flat wagons (BRH/BRN) will be placed at suitable siding (Preferably in goods

platform lines with loops) to enable quick loading of earth moving machinery. (h) Actions to be taken by the Mechanical Department (i) ART/ARME/ARMV staff and crane driver will be alerted so that they can be rushed

to duties with minimum delay. (ii) Drinking water and food items shall be provided on ART/ARMEs for the rescue staff. (iii) All road vehicles irrespective of departments to which these belong, including jeeps,

cars, light and heavy material carrying vehicles shall be kept in readiness at nominated places with adequate fuel and two drivers to move man/ materials /equipments at short notice.

(i) Action to be taken by Security Department.

DSC/Dr.DSCs will nominate security personnel at the following places- (i) To accompany “ relief material” carrying trains when ordered. (ii) To help commercial & station staff of major stations to handle public enquiries. (iii) At each station when any passenger carrying train is regulated. (iv) On heavy vehicles carrying relief materials.(v) At major restoration sites after the disaster.

(j) Nomination of officers to man strategic Locations:-

(i) Each PHOD/Concerned DRM will also nominate the officers to camp at important wayside stations. Such monitored officers will be in readiness to proceed to and camp at given stations at short notice.

43

(ii) The staff & officers of Engineering, Electrical and S&T departments will be earmarked at Divisional and HQs level and alerted so that they can proceed to co–ordinate their respective restoration works at a short notice.

(iii) Light motor trolleys should be arranged and kept in readiness at strategic stations. At least one officer and a few staff should be nominated for each. They should be provided with VHF sets, Satellite phones and mobile phones so that they can accomplish the mission of physically covering the entire affected area and can give “ First information of damages and assistance required” promptly. Competent and experienced officers & staff should be nominated for the job.

(l) Monitoring cells Committees comprising heads of the following departments will be constituted both

at Zonal and Divisional level to ensure proper co-ordination during natural disaster. (i) Medical (ii) Civil Engineering (iii) Operating(iv) Commercial (v) Mechanical Engg. (vi) Electrical.Engg. (vii) S&T Engg. (viii) Stores (ix) SafetyThese committee will be responsible for:-

(1) Detailed planning of movement of food and other relief materials and essential medicines.

(2) Keeping effective co-ordination with civil/military authorities and voluntary organizations for rescue operations.

44

POST DISASTER MANAGEMENT

1. Meeting of Disaster Management monitoring cells-On receipt of the message of a disaster, the disaster management monitoring cells at divisional and zonal head quarters level, will meet immediately to take stock of the situation and monitor the line of actions to be taken.

2. Assessment of the Damage Immediately after the disaster the extent of the damage shall be assessed by the following means :-

(i) Motor Trolley survey by the nominated officers and staff.(ii) Assessment by nominated officers/ Staff by road vehicles where possible. 3. Information to the control -

After the assessment, prompt information shall be communicated through VHF sets/Mobile Phones/ Satellite phone to the control mentioning the following:-

(i) Nature of damage / obstruction to track with location. (ii) Possible method/ system for restoration.(iii) Resources required for restoration. (iv) Whether or not a light vehicle (e.g. Tower Wagon) or light engine or relief train can

pass on the section.(v) Likely time to clear the location by repairing the damage/ removing the obstruction. (4) Movement of Relief Trains for rescue, relief and restoration.

(i) On receipt of first information from the affected site, all the relief trains on the section must be ordered and should be dispatched with full equipment and full complement of staff.

(ii) Responsible Railway officers should reach the spot where passengers are stranded on priority so as to organize water, food tea and snacks for the passengers.

(iii) If necessary the assistance of Air Force Authorities or Private Air operators shall be sought by DRM for airdropping of food packets or air-lifting of passengers to safer places.

(iv) Assistance of state authorities for boats, divers or fire brigade, shall be sought as per the requirement.

(v) Medical team shall be moved on priority to places where there are injuries & casualties to passengers or Railway staff.

(5) Restoration of line of CommunicationAfter the relief and rescue operation, the next priority shall be the restoration of line of communications. On receiving the complete picture of damages from the site, each department shall chalk out its line of action accordingly. The responsibilities of the departments are broadly out lined below:-

(i) Engineering Department The Engineering department shall be responsible for quick restoration of un –obstructed train path (first single & then double .They should co-ordinate with civil authorities ,contractors ,private agencies ,stores and transportation departments for effective movement of men ,machinery, materials and equipments to the site. It should also hire machinery or tools from civil authorities, contractors and private agencies if required.

45

(ii ) S&T DepartmentEffective means of communications at strategic points shall be established for exchange of information. Restoration works of signals and interlocking should be under taken systematically.

(iii) Transportation Department : As soon as single line un obstructed path is restored the primary responsibility of the transportation department shall be to resume train movement. Sufficient number of train passing staff shall be deployed at nominated stations for this purpose.

(iv) Electrical Department: Electrical department shall be responsible for providing temporary lighting arrangements through generator sets at strategic locations. They should co ordinate with State Electricity Authorities for restoration of power supply. Sufficient number of staff with materials, equipments and machinery shall be deputed for the restoration work. (v) Stores Department :

During restoration, Stores Department shall play a proactive role in making emergency purchases preferably by standing spot purchase committee and supplying the same to the user departments at sites. For such purposes a note counter signed/ signed by HOD/PHOD in HQ will be treated as a valid demand.

(vi) Medical Department: Medical department shall be responsible for taking all necessary steps to prevent epidemics at the affected sites. They should co-ordinate with civil engineering department to provide drinking water, good sanitation, proper drainage system so as to prevent infections, at the affected Railway Area.

(vii) Public Relations Department Wide publicity shall be given in press and media to attract voluntary organizations, individuals, NGOS & medical practitioners etc, so that their help can be enlisted. The composition and timings of Relief Train movements shall be publicized.

(viii) Personnel DepartmentPersonal Branch will be responsible for supervising the movement of materials for the Railway staff in co-ordination with concerned departments and agencies.

6. Emergency Purchases of Materials(a) Emergency demands placed through HOD’s notes shall be complied with by the store

Department through a spot purchase committee. It is preferable to have spot purchase committees of SS,JAG and SAG levels, who will be authorized to make spot purchases for the same value as in case of the Tender Committee.

(b) Works, Contracts, single tender and hiring of machinery- For restoration of traffic, single tenders may be awarded to the competent and experienced contractors who have sufficient capacity to mobilize machinery and materials with the prior approval of the GM, for the procurements of materials and hiring of machinery.

46

CHAPTER -8

MANAGEMENT OF ACCIDENT RELATED DISASTER

All divisions Disaster Management Committee Headed by DRMs will be in regular touch with District Disaster Management Committee and other Government Departments who are having resources to meet the challenges developed due to the disasters. DRM will also have the full knowledge and resources available with State Government Departments, NGOs and Private Party etc. Coordination between the concerned organizations can be done by visiting one organization by the others. Even combined Mock Drills can be done by the participation of concerned Department at one place. 1. All divisions should be fully aware of the local; civil, army and other resources available for supplementing their disaster management efforts as and when required. On getting information of Accident related disaster, DRM will immediately inform HQ Emergecy Control, concerened District Disaster Management Committee(Collector& SP) and also HQ /Rly Board if assistance of NDRF is required.

The Disaster management Plan, of each division must contain the following information relevant addresses, contact persons and their contact telephone/mobile numbers wherever required.

(i) Important telephone nos. including mobile nos. of Railway officials at both Zonal headquarters and divisional level. (ii) List of medical facilities of divisions (iii) List of phone nos. of stations, their respective blocks, Districts and states. (iv) List of District and State officials.(v) List of fire stations with contact phone nos.(vi) List of Army services headquarters and corresponding railway zonal /divisional headquarters. (vii) List of Location of ARME/ART.Viii List of News Agencies with contact no.(ix) List of helipads/ airstrips.(x) List of social organizations/NGOs.(xi) Establishments having road cranes/ Bulldozers etc. (Earth moving equipments.) (xii) Establishments having tents and decorations equipments.Xiii List of electrical decorators.(xiv) Availability of boats.(xv) Name and address of Divers (Local/Police) (xvi) List of Forensic personnel.(xvii) List of Road Transport (State & Private)(xviii) List of distance & time taken by road and rail.(xix) A road map supermposed on system map of the division. (xx) List of materials available in each ARTs/ARMEs. (xxi) Updated Stations/Yard diagrams of the division.(xxii) List of major and important bridges and their locations. 2. (a) Divisional control office must have a ready updated list of names, addresses,

telephone numbers and any other relevant information of the following. (i) For every station/section of a Division, fastest approach by rail or road. (ii) Detailed road maps.

(iii) Locations where a small plane or a helicopter can land (during day or night).

47

(iv) Local doctors, hospitals, polyclinics, nursing homes, etc. at all major junctions, along with facilities available.(v) Officials of civil administration, district- wise.(vi) Senor officials of state administrations. (vii) Defense establishments, including army, navy and air force.(viii) Paramilitary establishments (BSF/CISF, etc.)(ix) Names of addresses of Divers (Local/Police).(x) Names & addresses of Boatmen & Availability of Boats.(xi) Social, Voluntary, Industrial and other non- government organizations. (xii) Organizations having road cranes, bulldozers, etc.(xiii) Organizations having flood light equipment etc. (xiv) Establishments having communications facilities, etc. (xv) Establishments having tents etc. (xvi) Fire brigade stations.(xvii) Road transport depot- both State Government and private. (xviii) Local Air and TV stations.(xix) Station wise list of ARME with adjoining division of the home Railway as well as that of adjoining Zonal railways.

Details of relevant items pertaining to each station must be available individually at major stations also. These details must be reviewed and updated in the month of January every year.

(b) Display of addresses of Government/ Railway Officials and other particulars at stations.

At each Railway Station, a complete list must be maintained and hung at a conspicuous place, indicating the following-

(i) Government officials in whose jurisdiction the station comes; along with their name and places of their HQRs and contact Numbers.

District Magistrate or Dy. Commissioner, Sub Divisional Officer/ Magistrate. District Superintendent of Police.

District Superintendent of Government Railway Police. Inspector General of Railway Police.Officer in charge of Local Police Station.Officer in charge of Government Railway Police. Civil Surgeon. Post Master General.Superintendent of Post and Telegraph.Inspector of Post and Telegraph.

(ii) Base stations of Accident Relief Medical Equipment. (iii) Base stations of Accident Relief Train. (iv) Nearest Railway, Civil, Military Private Hospital or Dispensary and Local Doctors

indicating the distance from the station. (v) All Railway officials concerned with accident and their jurisdiction.(vi) Such road vehicles with the names of the Drivers and addresses which can be

called for in case of urgency. (vii) List of persons living in the locality who have passed First Aid examination.

48

(c) In Railway Hospital or Dispensary/ Health UnitIn each Railway Hospital or Dispensary, a complete list of Railway, Civil, Military or Private Hospital or Dispensary and local Doctors, organizations having Ambulance facilities, NGOS, and voluntary organizations, in the near by localities, indicating the distance from the nearest station and details of facilities available shall be maintained and kept in a conspicuous place along with their contact Number.

(3) ACCIDENT RELIEF TRAIN/ VANS-(A) Accident relief medical equipment,-(a) The Medial Officer in charge is responsible for ensuring that the prescribed contents

of the accident relief medical equipment (Scale-I and II) are maintained in the chests and are in good condition, Whenever required the medicines, surgical appliances and other articles must be replaced.

(b) Where Scale II equipment is stored in the Station building, the Station Manager. Station Masters will be responsible for the safe custody of the boxes. In addition, the medical officer in charge and the Station Manager/ Station Master will inspect this equipment once in a month..

(d) Medical Officer in charge of the division will inspect the Scale-I and Scale-II equipment quarterly and ensure that all the prescribed contents are maintained in good condition.

(B) Accident Relief Train items should be in good condition. The person in charge of the Break down is responsible to keep the engine and accident relief crane (if provide) in readiness. The CYM/YM/SMR/SM as the case may be will be responsible to arrange any extra vehicle or brake van for relief work in case of necessity.

49

JURISDICTION OF BG – ART’s

S.No.

ART Crane capacity in Tones

Availability of

Jurisdiction of ART’s

Location Class HRE HRD1

JP A 140 T Yes YesJaipur – Beawar (Excl) Madar-PushkarJaipur – Degana (Incl)Jaipur – Swai Madhopur (Excl).Jaipur - Rewari., Phulera- Dabla (Excl) Ajmer- Chhitorgarh (Excl)

2 ABR A !40T Yes Yes Abu Road – Beawar ( Incl.)Aburoad - Palanpur – Bhildi- Modran(after GC)

3 UDZ Minor accidents C(SPART) - Yes

Yes

Udaipur - Chhitorgarh

4JU A 140T Yes Yes

Jodhpur - Luni - Munabao Luni - Marwar Jn (Excl) Luni - Samdari –Modran Jodhpur - JaisalmerJodhpur -Mertaroad -Degana Excl) Mertaroad- Nagaur Mertaroad – Mertacity Mertaroad –Didwana. Pipar road-Bilara

5 LGH A 140TYes Yes

Bikaner - PhlodiBikaner-NagaurBikaner-SuratgarhBikaner-Ratangarh Jn.-DidwanaBikaner-Sadalpur

6 BTIN.Rly A 140 T Yes

Bathinda- Suratgarh - AnupgarhBathinda-Hisar- BhiwaniHisar- Sadulpur HMH-SGNRShri Ganganagar Jn- Saropsar-Suratgarh

7 DLI, N.Rly.A 140T Yes

Rohtak- Bhiwani--Rewari, Rewari- Sadulpur Rewari – Dabla (Incl.)

8 KTT-WCR A 140 Yes Chhitorgarh- Udaipur

Note :- S.No.6 BTI - ART with 140 ton (NR) to cover up the beat as required by NWR ( BKN Division ) and ART / JU can be called for BKN Division in case of emergency.

JURISDICTION OF BG – ARMV’s

50

S.NO.

Location Class Availability of HRD Jurisdiction of ARMV’s

1 JP Scale-I YesJaipur – Phulera - Makrana (Excl.)Jaipur – Rajgarh (Incl.)Jaipur – Swai Madhopur (Excl.)Phulera-Ringus (Incl.)

2 RE Scale-I Yes Rewari – Rajgarh (Excl)Rewari – Ringus (Excl)Rewari – Sadulpur Rewari – Hisar - Sadulpur Sadulpur -Churu

3 AII Scale-I Yes Ajmer – Marwar Jn (Excl)Ajmer – Phulera (Excl)Ajmer- Dhuwala (Excl), Ajmer-Pushkar

4 UDZ SPART Yes Udaipur - Chhitorgarh

5 JU Scale-I YesJodhpur – Luni – Munabao Jodhpur – Luni –Samdari- Modran Luni – Marwar Jn. – Falna (Excl)Jodhpur - Phlodi- JaisalmerJodhpur – Pipar Road Jn (Incl)Pipar road-Bilara

6 MTD Scale-I YesMertaroad – Makrana (Incl)Mertaroad – Pipar Road Jn. (Excl)Mertaroad- MertacityMertaroad- Shri Balaji (Excl) Mertaroad - Degana - Talchhaper

7 LGH Scale-I Yes Lalgarh – PhlodiLalgarh- Nathwana Lalgarh- Shri BalajiLalgarh-Ratangarh Jn.- TalchhaperRatangarh Jn –Churu Jn.

8 SOG Scale-I Yes Suratgarh – NathwanaSuratgarh – AnupgarhSuratgarh – Hanumangarh Suratgarh –Sarupar- Shri Ganganagar Jn Hanumangarh - Shri Ganganagar Jn

9 BTI /NR Scale-I Yes Bathinda – Hanumangarh Bathinda – Hisar

10 DLI / NR

Scale-I Yes Rohtak – Bhiwani (Excl)

11 COR/ WR

Scale Yes Chhitorgarh - Dhuwala (Incl)

12 PNU/WR

Scale Yes Palanpur – Aburoad – Falna (Incl)Bhildi – Modran

51

JURISDICTION OF MG – ART’sS.No. ART Crane

capacity in

Tones

Availability of Jurisdiction of ART’s

Location

Class HRE HRD

1 UDZ(MG)

A 35 T Yes Yes Udaipur – Himatnagar

2 MVJ (MG)

ToolVan

- Yes - Mavali Jn- Marwar JnMavali Jn.- Bari Sadari

3 CUR (MG)

A 35 T Yes Yes Churu – Sikar Jn. - Jhunjhunu –Loharu SikarJn.- Ringus – Jaipur

4 HMH (MG)

A 35 T Yes Yes Hanumangarh - Sadulpur

JURISDICTION OF MG – ARMVs

S.No. ARMV Availability of HRD

Jurisdiction of ARMV’sLocation Class

1 UDZ(MG) Scale-I Yes Udaipur- Himatnagar2 MVJ (MG) Scale-I Yes Mavali Jn- Marwar Jn

Mavali Jn.- Bari Sadari

3 HMH(MG) Scale-I Yes Hanumangarh - Sadulpur

4 SIKR (MG) Scale-I Yes Sikar – Ringus - Jaipur Sikar- Jhunjhunu –LoharuSikar – Churu

(4) Preparedness of Engineering department.

52

The yard stick for Engineering Materials to be kept in Accident Relief trains.1.0 Track Material: 1.1 Track materials sufficient to lay 500m of track should be kept loaded on to the BFRs. These

BFRs should be kept stabled at a suitable central place in the division so that the same can be moved anywhere in the division in the shortest possible time.

2.0 Labour: 2.1 Details in respect of P.Way labour, their addresses and how to contact them- The details to be

kept with AEN/SSE (P.Way) & SE (P.Way).2.2 The details in respect of temporary labour- availability and how to get them- The details to be

kept with AEN/SSE (P.Way) & SE (P. Way).2.3 The details in respect of contractors labour working in the division with the numbers at each

side- The details to be available with each Sr. DEN/DEN/AEN for the whole division.3.0 Mobility: 3.1 The Divisions have been authorized to hire trucks on regular basis for use of SSE (P.Way) &

SSE (Bridges.) The contract agreement for hiring such trucks should have a provision for hiring additional number of trucks at short notice in the event of an emergency.

3.2 Each SSE (P.Way) should have a plan for movement of labours and materials to the site of restoration with various alternatives like movement of the same by rail/road. For this, a complete road map should be prepared showing connections to the track through level xing or canal roads or the nearest points to track where the truck can reach.

4.0 Equipment and Miscellaneous.

4.1 The details in respect of heavy earth moving machinery available in the nearby areas, their contact persons, the telephone numbers etc. must be kept with AEN/DEN/Sr.DEN.

4.2 Areas such as ghat sections may need use of explosives in the restoration process. The divisions having such areas will also keep the details in respect of availability of explosives in the nearby areas, the contact address and telephone numbers etc. readily available. Use of explosives also needs availability of duly authorized persons approved by the Govt authorities and therefore, the contact details of such authorized persons should also be kept handy.

4.3 The details of availability of tents in the nearby areas, the contact numbers etc. Should be kept handy. This is in addition to the availability of the tents in the relief train as per prescribed scale.

4.4 Suitable arrangements need to be made for supply of drinking water for the labour working at site. Therefore, the addresses and contact numbers of the agencies who could supply drinking water may be kept handy with AEN/SSE/ (Works) of the sub- division.

4.5 Needless to mention, that the small track machines like rail cutting, drilling welding equipments etc. are already forming part of the equipments of each relief train. In case, the same is not kept in the relief train, these equipments. Small track machines must be procured and kept in the relief train in adequate numbers.

4.6 All SEE (P.Way) have an arrangement of portable Generators for lighting so that the dependence of Electrical Department even for small magnitude emergencies, can be avoided.

The above are only guidelines. The Division may keep these in view while formulating the detailed Action Plan for their jurisdiction.

(5) Disaster Management Team of RPF-

There should have a Disaster Management Team of RPF on each Division of IR composing about 15 men in different ranks . This team shall be specially trained in providing necessary support for disaster

53

management over the division/ Neighboring division/ RPF should play an active role in managing law and order at site.

(a) First aid training to be mandatory for all railway personnel, especially for on board train staff, gang men and station staff who are usually the first responders at site. NWR will explore the feasibility of entering into an MOU with reputed training institutes like St. John ambulance/ Red Cross or any other agency for providing periodic training on disaster management (First aid and other medical relief) for the front line staff over their zones/ divisions. The frequency and contents of first aid training module as well as category of staff being covered should be reviewed.

As and when the frontline services etc. get privatized it must be ensured that the private operator must provide a certificate that his onboard staff are trained in first aid and are conversant with other medical resuscitation techniques. Further, it should be the duty of such private staff to play an active role in rescue and relief operations.

(b) Training in crisis communication- During the last decade, electronic and IT revolution has brought about a significant improvement in the media coverage. Therefore, the subjects of media management and crisis communication have assumed vital importance for all service organizations including IR. PHODs/DRMs/ADRMs and concerned branch officers (Sr.DCM/Sr.DME/Sr.DSO and Medical officers) should be trained on these topics by organizing special courses either at zonal railways or at RSC. Further short workshops be arranged specially for GMs/PHODs at Railway Board or Zonal Railways’ level. Assistance of Institute of Mass Communication or specialized agencies be taken, if required.

(c) Basic Training in search and Rescue Operations. Group ‘A’ Railway officers (Mechanical, Safety and Medical) should be nominated to under go “Basic training in search and rescue”, as per the instructions, to be issued by Board. Further, lessons on Railway Disaster Management will also form the part of rotational training programme and refresher and promotional courses at RSC, ZTC & STCs.

54

(7) Ensuring full Complements of Brake van equipments. (a) At the originating and interchanging points of all passenger carrying trains, it must be ensured

that, these trains run with full equipments of brake van. .

(b) The first Aid box and stretchers should also be examined for this purpose by the concerned Medical Officers.

(c) The Guards /Astt. Guards of the passengers carrying trains while taking over the charge of these equipments should also ensure that they are in good working condition.

ACTIONS TO BE TAKEN DURING SERIOUS ACCIDENTS

DRM will inform civil authorities & Police Deptt of concerned district to rush to help. He will ask for the medical team also from state Govt. DRM will demaned for NDRF battalion through HQ and Rly Board, if required for relief & Rescue operation as they are Medical First Responder (NFR)

ACTIONS AT THE SITE

1. Golden Hour :If a critical trauma patient is not given definite medical care within one hour from the time of accident, chances of his ultimate recovery reduces drastically, even with the best of Medical attention thereafter. This one hour period is generally known as The Golden Hour.

During this Golden Hour period every effort should be made to :

(i) Render definite medical care to the extent possible preferably by qualified medical practitioners.

(ii) Stop bleeding and restore Blood Pressure.

(iii) Persons under shock should be relieved of shock immediately.

(iv) Transport casualties to the nearest hospital so as to reach within this Golden Hour period.

For being effective, any Disaster Management system should aim at recovering as many critical patients as possible and rushing them to hospital within this period.

2. Disaster Syndrome:A victim’s initial response following a Disaster is in three stages, viz. Shock stage, Suggestible stage and Recovery stage. These initial responses are called Disaster Syndrome.

(i) Shock stage: In which victims are stunned, dazed and apathetic.(ii) Suggestible stage: In which victims tend to be passive but open to suggestions and willing to

take directions from rescue workers and others.(iii) Recovery stage: In which individuals may be tense and apprehensive and may show

generalized anxiety.

3. Different phases of Disaster Response:Disaster Response in case of a railway accident constitutes of 3 phases. These 3 phases are determined both by the time factor, as also by the extent of specialized assistance available. Firstly, it begins with the spontaneous reaction of men available on the train at the time of the accident. Thereafter the second phase continues with contributions made in rescue and relief work by men and material available locally in nearby areas of the accident site. The third and

55

longest phase consists of meticulously planned action by trained DM teams who arrive at the accident site to carry out rescue and relief operations.

The first phase which is of shortest duration last for about half an hour. It is an amateurish, poorly equipped effort; but is nevertheless the most important phase. In most cases, this is the only help available for a major part of the ‘Golden Hour’.

The second phase which is of 2-3 hrs. duration is comparatively less amateurish and much better equipped. Their contribution is vital since the ‘Golden Hour’ period comes to an end during the working of this group. How many critically injured passengers can finally be saved depends solely on the efficiency of this group.

The last and final phase of Disaster Response by railway’s DM team continues for a few days. It comes to an end not only with the restoration of traffic but with the departure of most relatives and next of kin from the accident site and disposal of all bodies. Few of the grievously injured who continue to be hospitalized for comparatively longer spells are then the sole responsibility of railway’s medical department.

With the above scenario in mind, it is necessary to take firm and quick decisions to save lives and property. To achieve these objectives Railways have a well-defined action plan that is successfully executed by the coordinated efforts of different disciplines, all of whom function as a team. The three groups which are active during the above mentioned 3 phases of Disaster Response may be classified as follows:

(i) Instant Action Team (IAT)

(ii) First Responders (FR)

(iii) Disaster Management Team (DMT)

4. First Aid in Emergency :(a) Order of priority for dealing with and helping injured passengers should be as follows:

- unconscious,- bleeding excessively,- having breathing problems,- grievously injured,- in a state of shock,- having fractures,- simple injured.

(b) For assessing and handling injuries, acronym DR ABC is to be followed.

(i) D – DANGER:

Look for danger. Make sure that no further danger exists either for the patient or for the First Aide.

(ii) R – RESPONSE:Check for consciousness. Call by his/her name, slap, pinch and shake gently. If there is no

response, then it means that the patient is unconscious.

(iii) A – AIR WAY:Clear the airway (Trachea). If patient is unconscious, then the airway may be narrowed or blocked making breathing impossible. This occurs due to several reasons. Mass food particles or foreign body in the air passage; or the tongue may have sagged back and blocked the air passage.

To open the airway lift the chin forward with the fingers of one hand while pressing the forehead backwards with the other hand, now the tongue comes forward and the airway is

56

cleared. To clear the other objects in the mouth press the Jaw, open the mouth put your fingers or a clean cloth in the mouth and clear the things. Now the air passage is clear.

(iv) B – BREATHING:Check for Breathing. Keep the back of your fingers near the nose of the patient. You can feel

the warm air (or) keep your ear near the nose and look for the movement of chest, listen to the sound from the throat and feel the warm air from the nose.

(v) C – CIRCULATION:Check the pulse. Normally we check the pulse at the wrist; however, sometimes it is not felt because of severe bleeding. So, it is better to check the pulse at neck. (Carotid Pulse).

After checking DR ABC, there may be two possibilities.

(i) If patient is breathing, has circulation but is unconsciousness, immediately turn him to Recovery position and transport to hospital.

(ii) If the patient has failure of breathing and circulation, then immediately start CPR (CARDIO PULMONARY RESUSCITATION) the important life saving technique in First Aid.

To revive the lungs you have to give artificial respiration by mouth to mouth (Kiss of Life) method. Lift the chin forward and press the jaw open the mouth with one hand and close the nose with other hand keep your mouth on the casualty’s mouth and blow.

To revive the heart you have to give external chest compression. The casualty should be made to lie down on a hard surface. Keep heel of the palm on the chest (Pit of stomach) of the casualty and keep the other palm over that hand and compress.

Mouth to mouth ventilation and external chest compression should be given in the ratio of 2:15. This should be continued up to the revival of life or till reaching the hospital. Once

57

life starts, immediately turn the casualty into recovery position and transport to hospital. (Recovery position or three quarter prone position means turn to one side, better to right side)

Recovery position:

Recovery position is the safest position for unconscious patients. Normally we keep the patient in a supine position. However, in case of unconscious patients, it is a very dangerous position because the tongue can fall back and close the airway or saliva and other secretions may get into windpipe. To avoid that, turn the casualty into recovery position and transport to hospital.

Sometimes, you may not be in a position to do First Aid due to tense situation. In such circumstances at least turn the casualty to Recovery Position,which would help to save many precious lives.

58

INSTANT ACTION TEAM (IAT)1. Instant Action Team comprises of:(a) The Guard, Crew, TS, TTEs, AC coach attendant, Asstt. Guard, RPF and other railway staff on

duty on the accident involved train. (b) GRP staff traveling on the train on duty. (c) Railway staff traveling by the accident involved train either on duty or on leave as passengers. (d) Doctors traveling by the train. (e) Passengers traveling on the train who volunteer for rescue and relief work. (e) Railway staff working at site or available nears the site of the accident. (f) Non- Railway personnel available at or near the accident site. 2. Pre- accident check list of preparation for Members of Instant Action Team. (a) Generally, about 15” time elapses before information regarding occurrence of an accident

reaches the Divisional control Office. In case information can be conveyed immediately this time can be saved. . This 15” time is of vital importance since it constitutes 25% of the ‘Golden Hour’.

(b) In case they have a Mobile, ensure that telephone numbers of all relevant officials such as those of divisional control offices etc. have been permanently fed into the Mobile for immediate use in an emergency.

(c) These important telephone numbers should cover all those sections where they are required to work their train either within their own division or even those of adjoining divisions.

(d) Divisions will get printed and circulate a DM Telephone Directory containing all such telephone numbers that are likely to be required in an emergency .

(e) Whenever they are traveling at night they should keep a torch handy and secure it by some means. The torch will be of no use in an emergency if it can not be taken out from inside the suitcase at that point of time; or if the torch cannot be located since it has fallen off due to severe jerk.

3. Duties of the Guard of the affected Train- a) Note the exact time of the accident and kilometer.b) i. Protect the adjacent line(s)and the train as per GR. and SRs thereto;

ii. Secure the vehicles as per rules. iii. Ascertain if adjacent line (s)is/ are fouled.

(c) Make a quick survey, for an immediate action, of the causalities, injuries and assistance required;

(d) Relay the information giving details of the accident and assistance required to the control by the most expeditious means.

(e) Render first aid to the injured person(s) taking assistance of all available Railway Staff, Doctors and volunteers on train or near the site of accident;

(f) Illuminate the effected area as much as possible with EL Box fittings (if accident occurred as night time).

(g) Get the particulars of damage to the rolling stock, permanent way etc. (h) Arrange to shift the injured persons to the nearest hospital with the help of all available staff

and other volunteers, also keep their particulars; (i) See that water, tea etc, are supplied to the affected passengers as far as practicable;(j) Arrange protection of Railway and public property with the help of available police and

Railway staff. (k) Preserve all clues relating to the possible cause of accident;

Post an available Railway employee on the field telephone to ensure regular- flow of information;

(m) Check the unaffected portion of the train and arrange to clear the same safely to the adjacent station(s) as per rules and in consultation with the control/station Master(s) concerned;

(n) Remain in overall charge till replaced by a senior Railway official and permitted by the Competent Authority;

59

Notes: In the event of any disability of the Loco pilot the duties devolving on the Loco pilot, for protection of the line/ line(s) shall devolve on the Guard or on a Railway servant deputed by him.

1. Duties of Loco Pilot of the affected train. (a) Note the time of the accident, and kilometreage; (b) Protect the adjacent line (s) at the front end of the train as per GR 6.03; 9.10 and SRs thereto,

as the case may be ;Note: In the event of any disability of the Guard, it will be the responsibility of the Loco Pilot to

ensure protection of obstructed adjacent line(s) and the train in the rear as per GR 6.03 and SRs thereto and to give quick information to the Control/ Station Master;

(c) Take such precautions as may be necessary or as prescribed by special instructions to render his locomotive safe,

(d) Render all possible assistance to the Guard in rescue and relief measures. 2. Duties of Assistant Loco Pilot of the affected train. (a) Assist the Guard/ Loco Pilot in conveying accident messages to all concerned. (b) Help the Loco Pilot in protection of the site of accident. (c) Render all possible assistance to the Guard in rescue and relief measures. (d) Carry out any other job assigned relating to accident by the Loco Pilot of the train. (e) Man the engine in absence of the Loco Pilot. 3. Duties of the Train conductor/ Train superintendent. (a) Assist the Guard in rendering first aid to the injured persons(s) and shifting them to the

Hospital. (b) Look after the comfort of the passengers, injured and un-injured alike. (c) Assist the passengers for protection of their luggage. (d) Make out a list of injured/ dead passengers. (e) Preserve reservation charts to know the particulars of injured/ dead passengers. (f) Organize to transship/ transfer passengers and their luggage to the passenger special. (g) Assist for arranging snacks, tea, coffee & drinking water to the injured and other passengers

detained at the site of accident. (h) Collect the addresses of the relatives of the injured/dead passengers to send information

regarding accident. (i) Look for the assistance of any Doctor or para Medical staff (Railway. Non – Railway)

traveling in the train. (4) Duties of the Coach Attendant.

The coach attendant shall work under the guidance of Train conductor/ Train Superintendent. (5) Duties of the Traveling Ticked Examiner (TTE).(a) The TTE should work under the guidance of the train Conductor/ Train Superintendent. (b) Similar actions as mentioned in (4) above should be initiated by the TTE for his nominated

coach. (6) Duties of A.C. Mechanic. (a) He should immediately “Switch Off” the current where necessary to avoid short circuiting. (b) He should also assist Commercial staff i.e. Train conductor/ Train Superintendent/ TTEs in

their duties at the accident site. (c) See that the emergency lights inside the Coaches are in working order. (7) The Senior most RPF Officer available. (a) Segregate the area of incidence by establishing temporary barriers by use of nylon ropes (if

available) or any other make shift device available at the site to protect the area against the entry of spectators into the affected place.

(b) Luggages of passengers should be isolated and protected and consigned goods are taken care off till they are handed over to claimants or taken over by the Railway.

60

(c) He should respond to any call for assistance to rescue victims and transport them to nearest Hospital.

(d) He shall maintain close liaison with the Officers of various departments of the Railways, GRP, Local Police and Officers of Civil Administration.

8. Railway Staff traveling on the accident affected train:

(i) Whenever a train is involved in a serious accident with casualties/injuries to passengers, all railway staff traveling on the train either on duty or on leave are deemed to be on duty with immediate effect.

(ii) Under no circumstance should any of them leave the accident site unless and until divisional officers arrive, take over charge of rescue and relief operations, and permit them to leave.

(iii) Railway staff on train/at site shall volunteer themselves to render assistance and report to TS/TTE/Guard of the Train.

(iv) The senior most officers traveling on the train will assume charge as Officer-in-Charge Site (OC Site).

(v) Normally the senior most officer will be traveling in either the 1AC or in 2AC coach; and most probably in the HOR quota section of the coach. The HOR section of 2AC is invariably in the center of the coach (berth nos. 19 – 22). In any case the TS/TTE would know who are the railway officers traveling in 1AC or 2AC.

(vi) Similarly, other railway staff will be traveling in 3AC coach; and most probably in the HOR quota section of the coach. The HOR section of 3AC is also in the center of the coach (berth nos. 25 – 30).

(vii) Similarly, some Group ‘D’ railway staff may be traveling in Sleeper coach; and probably in the HOR quota section of the coach. The HOR section of a Sleeper coach is located in the center of the coach (berth nos. 33 – 40).

(viii) In the absence of any officer, the TS or senior most TTE/Guard will discharge duties listed out for OC Site.

1. Duties of OC Site – Immediately after the accident:(i) Note down the time of accident.(ii) Ensure protection of traffic by Guard and Driver.(iii) Ensure reporting of accident to nearest Station/Control.(iv) Roughly assess the extent of damage and likely number of casualties.(v) Collect railway staff and volunteers from amongst the passengers and form different groups.

Each of these groups should be assigned work as detailed at item 6 below.(vi) Maintain a log of events.(vii) Till Divisional Officers arrive and take over charge of the situation, continue to discharge

duties of OC Site.(viii) After Divisional Officers arrive, fully brief the DRM hand over charge to him.(ix) The on-board OC Site should ensure issue of a detailed message with following information

before leaving the site of the accident.- Time/Date of accident.- Location Km./between stations.- Train number and description.- Nature of accident.- Approximate number of killed/injured.- Extent of damage.- Assistance required.- Condition of the adjacent line, if any.- Whether OHE is involved.

61

(x) From here onwards, the DRM of the accident involved division takes over charge as OC Site.2. Formation of Groups comprising members of Instant Action Team :(i) OC Site shall immediately collect all Railway staff on train/at site and form separate groups.

(ii) Passengers traveling by the same train who volunteer for rescue and relief work should also be drafted into these groups.

(iii) Passengers from accident involved coaches should be directed towards their own coach.

(iv) Passengers from coaches which are not affected can be distributed amongst other accident involved coaches.

(v) In the absence of OC site, TS/TTE shall take steps to form such groups.

(vi) In the absence of TS/TTE the Guard/Assistant Guard shall take steps to form such groups.

(vii) 5 or 6 groups should be formed depending on number of coaches involved.

(viii) Ideally, one group should be formed for handling each coach.

(ix) In case sufficient numbers of officers are present, then one officer should be made in-charge of each group.

(x) Otherwise, Sr. Supervisors traveling by the accident involved train should be nominated as in-charge of each group to co-ordinate its working.

(xi) In case sufficient numbers of Sr. Supervisors are also not present, one TTE should be nominated as in-charge of each group to co-ordinate its working.

(xii) Each group should rescue injured, entrapped passengers.

3. Duties of on board railway staff immediately after the accident :(i) Don’t panic. Once the accident has already occurred and the train has come to a standstill

nothing worse can happen.

(ii) In case you have a Mobile and it is working, inform the divisional control office immediately about the accident.

(iii) Observe the position in which your coach has stopped; whether it is standing upright or turned upside down or lying on its side.

(iv) Try and see whether your coach has stopped on a bridge or whether there is level ground on both sides.

(v) In case the coach is on a bridge or very high embankment or in case it is raining heavily, then it is better to wait for some time and not be in a hurry to leave the coach. You may be jumping from the frying pan into the fire.

(vi) Search your coach with your torch and try to determine the general position.

(vii) See that passengers don’t panic either. Passengers sometimes make things worse for themselves by panicking at this critical moment. Try to calm them and build up their confidence.

(viii) Ascertain whether passengers are injured or not; and whether any of them are trapped or pinned down inside the debris.

(ix) Call out aloud and find out whether there are any doctors present.

62

(x) Doctors who are travelling in the coach should be asked to announce their presence so that they can attend to and help injured passengers.

(xi) Call out aloud and find out whether there are any railway staff present.

(xii) Railway staff who are travelling in the coach should be asked to announce their presence so that they can attend to and help other passengers.

(xiii) For each coach, form a core team comprising of railway staff available, doctors and 3 or 4 uninjured passengers from the same coach. This core team should take the lead in helping remaining passengers both injured and uninjured.

4. Duties of members of Instant Action Team – Till arrival of Divisional Officers :(i) If a person is bleeding and loosing blood, or if he is unconscious, then in that case you have to

act quickly. ‘Golden Hour’ should be kept in mind. You may have at the most only one hour’s time on hand.

(ii) In such cases, immediately administer First Aid to the injured passenger and try and stop further loss of blood.

(iii) Persons trained in first aid may do ‘Cardio Pulmonary Resucitation’. This may save several lives.

(iv) If the door is open and is accessible, then uninjured passengers should be helped to come out from the door.

(v) In AC coaches the windows panes should be broken open in order to let in fresh air for the occupants, and thereafter to evacuate them.

(vi) Non – AC coaches have one emergency exit window on each side. The position of this emergency window is 5th from the left when facing the line of windows from inside the coach. They are opposite berth nos. 23 and 57. In case the door is locked and jammed, try and open these windows so that some of the uninjured passengers can come out through the emergency exit.

(vii) Special care should be taken while evacuating the old, infirm and children in order to ensure that they are not separated from their family members.

(viii) Extrication of critically injured should be done under medical supervision as far as possible.

(ix) In case medical supervision is not available, then critically injured passengers should be made to lie down on a bed sheet and thereafter taken out by 4 persons holding the four corners. This will ensure that no further damage takes place. (Bed sheets will be available in AC coaches).

(x) Passengers who are bleeding from open cuts should be tied up with strips of cloth so as to reduce if not stop the bleeding altogether.

(xi) It is better not to take out the luggage from inside the coaches at the first instance, for two reasons. Firstly, passengers both injured and uninjured should get preference in this evacuation process. Secondly, it may be safer for the luggage to be left inside where there are less chances of their being stolen or pilfered.

(xii) After passengers have been evacuated from your coach, cross check with the reservation chart and against the name of each passenger note down as to whether he/she is injured or not.

(xiii) After all passengers have been evacuated; water and eatables can be taken out gradually.

(xiv) Building up confidence of injured passengers by suitable advice is of great importance.

(xv) After helping evacuate all passengers from your coach go over to the unreserved coaches and provide similar help to those passengers also.

63

(xvi) Railway officials from divisional headquarters generally arrive at the site of the accident within 2 to 3 hours, depending on the distance of the accident site from the divisional hdqrts. Wait for them to come and make further arrangements.

(xvii) Grievously injured passengers who are bleeding or those who are unconscious require immediate hospitalization. In case some local people have arrived by that time, their help should be taken in shifting the grievously injured to the nearest hospital.

(xvii) In case your train has been involved in an accident but neither has your coach derailed nor are any passengers of your coach injured, then you should go to the unreserved coaches and carry out the duties as listed above.

5. Duties of the Instant Action Team – In case of a fire :(i) In case of fire pull the Alarm Chain and stop the train immediately.

(ii) Try and put out the fire before it becomes a big blaze by using either water or blankets etc.

(iii) More people expire due to suffocation from smoke rather than due to actual burning.

(iv) Advise passengers to take a cloth, wet it in their drinking water and cover their nostrils.

(v) Instruct passengers to go to the other end of the coach which is away from the fire and if possible cross over to the next coach through the vestibule.

(vi) Insist that passengers should save themselves first and not to bother about their luggage which can be retrieved later on.

(vii) Make sure that no passenger lies down on the floor.

(viii) After train has stopped, passengers should come down from the coach immediately.

(ix) Building up confidence of injured passengers by suitable advice is of great importance.

6. Duties of OC Site - till arrival of divisional officers :Having formed different groups consisting of available railway staff on the train and volunteers from amongst passengers, the rescue and relief work should be got started in right earnest. This entire exercise would take about 30” time. Once the rescue and relief work by the Instant Action Team has got underway, the OC site should then devote his attention to contacting First Responders.

a. Locating nearby villages:(i) There would be some villages nearby, either visible or out of sight.(ii) In most cases, villagers turn up on their own having heard the sound of the disaster.(iii) Otherwise, try and see if any light or any other signs from the village are visible.(iv) In case none of the above is possible, then speak to either the control office or the nearest

station and find out the location of nearby villages as also their general direction. (v) Location of nearby villages as also their general direction will be available in the Divisional

DM Plans.(vi) Having ascertained the general location of nearby villages, send messengers (preferably

railway staff) to inform villagers and seek their assistance.b. Locating the nearest manned level crossing gate : i. The train driver is the best and fastest source of information regarding location of the nearest

manned level crossing gate in either direction.ii. Send a messenger (preferably a railway staff) to the gate for contacting the gateman.iii. In most cases, the gateman will be able to give location of nearby villages.iv. The messenger should then try and stop a passing vehicle and go to the nearby village, inform

villagers and seek their assistance.

64

c. Organizing assistance from local people available in nearby villages i. Villagers should be asked to make an announcement from their loud speaker (generally

available in the local temple, mosque, gurudwara, church etc.) informing others regarding the accident.

ii. Everybody should be asked to rush to the accident site with following:- tractor trolleys (both for transportation as also for general lighting),- as many cutting implements, hammers, chistles etc. as are available,- ropes,- ladders,iii. If doctors or para-medical staffs are available in the village they should also be sent to the

accident site.iv. The messenger should stay back and try and organize opening of a big building (preferably a

school) for sheltering of injured passengers and/or preservation of dead bodies.

Relief & Rescue Operation-1. Duties of Official- in charge at the site

The senior most official present at the site of the accident shall be in overall charge of the relief operation till he is relieved by another official deputed by the Administration to take over the charge. However, the senior most official of the Mechanical Department shall be in charge of the relief train. The senior most official present at the site of a serious accident, shall-

(a) Take general charge of the situation and take action to provide all possible assistance; (b) Depute Officers/ senior subordinates and all other staff on specific duties in- (ii) Assisting the rescue operation, if any;(iii) Assisting the preservation of clues;(iv) Assisting the transhipment work, if any;(v) Taking action to remove the obstruction as soon as possible;(vi) Ensuring the protection of adjacent line (s) and the affected train as per rules.(C) See that the portable telephone is installed and manned constantly by a

responsible staff, and ensure adequate lighting of the accident area at night; (d) See that the injured persons if any are rendered first aid and shifted promptly for medical aid;(e) Ensure to get clearance from Police authorities in case of suspected sabotage; (f) Make an immediate assessment of the following, with the help of the available doctors and / or

others; (i) The number of persons killed, and of those sustaining grievous, simple and trivial injury;(ii) extent of damage;(iii) The expected period of suspension of traffic. (iv) Assistance required;(v) Prima facie cause of accident;

65

(g) See that dealing centre is opened at the site of accident and manned-(i) To keep the details of persons killed, injured , and action taken in each case;(ii) To relay the above information in details to the Divisional Headquarters’(iii) To attend to public enquiries and(iv) to relay the progress of relief work;(e) Ensure recording of all information at the dealing centre concerning the accident and the relief

operations in the form of an Accident Log Book;(f) See that immediate action is taken to protect and safeguard property; (g) See that proper assistance is given to the injured, ladies children and the aged;(h) Arrange for transporting the stranded passengers preferably to stations where drinking water,

catering arrangements etc. are available, unless they can be sent to their destinations;(i) See that the arrangement is made for preservation and proper care of dead bodies, if any, till

further disposal’(j) See that obstruction is cleared in the minimum possible time, and every action taken for this

purpose;(k) Arrange. For speedy ex- gratia payment as per extant rules.

2. Duties of Railway Medical Officer

The nearest Railway Medical Officer , on receipt of the report of a serious accident with injury to person. Shall-

(i) Reach the site of accident with the Medical Relief Train or by the quickest available means, with all men and material commensurate with the serious of the accident;

(ii) Render medical aid to the injured at site;(iii) Make timely and adequate arrangements for shifting the injured persons to suitable hospitals as

considered necessary for further treatment;(iv) Keep detailed particulars of the dead and injured e.g. their name, address etc. as far as

available. (v) Deal with the dead and injured as per extant rules and instructions. 3. Duties of Medical Superintendent/ Divisional Medical Officer.(i) Ensure the availability of prompt and adequate medical facilities;(ii) Co- ordinate with Civil/ Military/ State/ Private medical authorities for the purpose;(iii) In case of an accident to a passenger carrying train, reportedly attended with casualties and / or

grievous injuries, unless otherwise advised by the Divisional Railway Manager, proceed to the site of the accident by the first available means.

4. Duties of Commercial officer at site The Sr. Divisional Commercial Manager or in his absence the Divisional/ Assistant Commercial Manager, on receipt of information of a serious accident, shall:

(a) Reach the site of accident by the quickest available means;(b) See that immediate arrangements are made to protect the area and safeguard the

property;(c) Look after the comfort of the passengers, injured and uninjured alike;(d) Ensure prompt supply of refreshments, free of charge, to the injured persons and also

make adequate arrangement for refreshment and drinking water for the passengers detained at the site of accident for any reason;

(e) Ensure, in coordination with Medical officer (s) at site, preparation of a complete list of injured and dead persons;

(f) Arrange for adequate number of porters for carrying luggages and parcels in case of transshipment etc.

(g) See that the doctors are assisted by porters and other staff in attending to the injured and for shifting them to the hospital;

66

(h) Ensure the making over to the dead bodies to the Police for disposal; (i) Arrange preparation of a complete list of damaged consignments;(j) See that the proper arrangements are made for the transshipment of passengers and

their luggage at the site of accident if required, as also for transshipment/ unloading of parcels/ affected wagons, if required;

(k) Ensure preservation of documents of damaged parcels, Mails and Goods etc. L) Senior most railway officer at the site of the accident shall be the designated Site Manager. M) Management of rescue operations- Primarily Mechanical and Medical departments. Assistance

to be provided by all railway men (irrespective of their department) as needed. 5. Preservation of clues (a) Officer or senior subordinate of any department who may happen to be present at the time of

an accident took place or who first arrives at the scene of an accident shall, irrespective of whether he is on or off duty, record the statements of the staff concerned and take whatever steps maybe necessary to record or preserve evidence which subsequently might not be available. All clues shall be preserved with a view to enabling reconstruction of the scene at a later date. This is essential even though the civil and police officials may have inspected the scene of the accident and photographs may have been taken. For this purpose, the concerned official shall specially take steps to note the condition and exact position of (i) Vehicles, (ii) Track, (iii) Points, (iv) Signals, (v) levers operating the points and signals,(vi) Breakage of axle, spring , locking bolt and cotter etc, (vii) Any obstruction, (viii) Any tampering , (ix) Engine and its speed recorder, etc. This should be done before commencement of actual restoration operation.

(b) A complete and accurate dimensioned sketch of the accident showing the position of vehicles and their condition, permanent way including any detached damaged components, should be made out by the Engineering official and signed by made out by the Senior Engineering and Operating official of the Railway as also by the Senior Police official present. In the case of any signal or level crossing at the site of the accident, a detail position of the same should be indicated in the sketch.

(c) In case of sabotage and suspected sabotage, every possible action shall be taken to ensure that any finger prints or foot prints observed at the site of accident are not obliterated.(d) Statements of responsible passengers or eye –witness with their names and addresses who may have witnessed the accident should be recorded. These statements should be signed jointly by the passenger /eye-witness, Railway Official and Civil or Police authority.(e) The Railway Official /Inspectors /Supervisors who may happen to be present at site at the time of accident or who arrives first at the site of accident ,shall also scrutinize ,the train register /Logbook , Station Diary ,Line Clear Message book ,Private number book ,Caution Order, Line admission book , etc. and initial them with date and time indicating the irregularities noticed. In the cases where these records are connected with the cause of the accident, immediate action must be taken to seize the relevant records and seal. In cases where defects of any instrument or /and interlocking gear may have caused or contributed to an accident ,the instrument of /and the interlocking gear concerned shall be sealed and not be opened /used except on the authority of the Divisional Railway Manager or his duly authorized representative .(f) In cases of serious accidents with loss of human life or grievous hurt, the restoration work should normally be limited to the removal of dead bodies and injured persons from the debris, if any, and wherever by laying a diversion, if it is expected that the Commissioner of Railway Safety may have the benefit of personal examination of the site of accident undisturbed.(g) Wherever possible, photographs of the wreckage shall be taken, which may afford the clue to the cause of the accident .For this purpose, the procedure laid down in para 7.05 of the accident Manual should be followed.(h) In all case of derailments, the marks on the wheels of engine and /or vehicles and marks on the permanent way (rail, sleepers, fishplates etc.) in respect of the wheels mounting on and dropping from the rails, the wheels riding on the ballast etc. shall be specially looked for and recorded. The position

67

of rails, sleepers, fish bolts turnouts etc which bear marks as a results of the accident, especially between the points of mount and drop shall be marked and numbered serially with chalk or paint and carefully preserved .A defects and damages to rolling stock shall be examined in details and recorded immediately after the accident as also the details of the loads i.e. weight, contents, evenly or unevenly loaded etc. (i) Any, engine, vehicle or other material involved in an accident which is likely to be required for exhibition before any higher official or enquiry committee must be set apart and must not on no account be utilized for the purpose of the working of the Railway, till it is examined by the said official(j) Speed recorded in the locomotive should be examined including its chart. The same may be seized with the signature of the Loco Pilot(k) In case of serious fire accident in train, after the fire is put out, the affected coaches/wagons or the portion of the Railway property which caught fire should be preserved carefully for inspection by Forensic Scientist.(l) Railway Officials/Inspectors/Supervisors who may happen to be present at the time of accident or who arrive first at the site of accident shall see that the fire is completely put out and nothing which can lead evidence for the cause of fire including affected Coaches/Wagons is disturbed. However, the Coaches/Wagons may be drawn out from the site cautiously, in order to clear obstructed section and be kept on the siding nearest to the accident spot with the permission of competent authority.(m) One photographer with camera and necessary equipments should form integral part of the group of staff who accompany the ARME and ART.

6. The Accident Relief Medical Van must be dispatched to the site of accident within 15 minutes

from the base station after sounding of the hooter. 7. Supply of Refreshments, foods and beverages to the passengers and staff at the site of

accident.(a) Refreshment, food and beverages may be supplied free of charges to all the affected

passengers, injured or uninjured, stranded at the site or at the station where they are shifted for further action..

(b) The senior most officer at the site shall have the powers to :- (i) Arrange conceyance for the affected passengers free of charge. (ii) Incur expenditure, if necessary, for supplying free food to the affected passengers. (iii) The Sr. DCM or in his absence DCM/ACM shall be responsible to take necessary action in this

regard. 7. Dispatch of free messages/ sue of dot telephones/ mobile phones free of cost. (a) Messages to the close relatives conveying the news of safety of those traveling by the train

involved in a serious accident should be dispatched free of cost. (b) The passengers of the affected train, may be provided to use mobile phones/ Dot phones, where

ever feasible, free of cost. Station Master/ Railway officers at the site of accident may hire cell phones for this purpose.

8. Accommodation of the relatives of the deceased. As an additional relief measures; the relatives, of the deceased/ grievously injured passengers may be allowed to use the waiting rooms and retiring rooms free of charge if considered necessary, without detriment to the convenience of other passengers.

9. Issue of Complementary passes.Complementary passes may be issued to the victims who are discharged from the hospitals and their close relatives, to return to their destinations.

10. Safe Custody and appropriate disposal of the luggages. RPF and Commercial staff at the site of accident should coordinate their activities regarding safe custody and appropriate disposal of the luggages of the dead and injured passengers. These luggages should be guarded by the RPF personnel and thereafter can be handed over to the rightful claimants.

68

11. Care for the trapped/ injured. (a) Officers and staff of all departments, at the site of accident shall keep close coordinating with

one another for taking all necessary actions to extricate injured passengers from the debris. (b) On arrival at the site of accident, the Railway medical officials shall offer medical aid as best

as possible & shall arrange for the transport of the seriously injured persons to the nearest available hospital promptly.

(c) A Railway medical officer must as far as possible accompany the injured to the hospital and see that they are properly accommodated for further treatment.

(d) Each of the seriously injured persons must be given a ticket, showing his name, address, name & address of nearest relative, the time and place of accident probable diagonosis and treatment given. This ticket may be placed round the neck of the person for the guidance of the hospital.

(e) Officer of all departments shall render all possible assistance to the medical officer in his effort to reach the site of the accident with his medical team and to give treatment to the injured.

(f) Train carrying injured persons from the site of the accident shall be given priority over all other trains. The controller and Deputy Chief Controller of the concerned division shall be responsible for this.

(g) In the event of injured persons being treated at non-railway hospitals, the senior most medical officer of the division will maintain close liason with the hospital authority, in order to keep information’s of latest developments.

12. Video Coverage at Accident site. Prior to undertaking restoration measures at an accident sites, suitable video film overage should be arranged where ever feasible. Outside trade may be hired for the purpose. DRMs shall take suitable actions accordingly. Commercial, Safety, Medical and Mechanical officers are authorized to withdraw money from the station earnings in these cases.

69

CHAPTER-9

DISASTER RESPONSE – OFFICERS AT DIVISION & HQ

9.1 GENERAL9.1.1 Intimation of Accident – Divisional Control Office

i. In the Divisional Control Office, information regarding an accident is generally received either by the Section Controller or the CCR/CPCR.

ii. In most cases, the First Information Report also intimates the approximate number of coaches involved and a rough estimate of the likely number of casualties (such as “ heavy casualties expected ” ).

iii. Accidents involving a passenger carrying train where the first information says that heavy casualties are expected, should prima-facie be treated as a Disaster.

iv. The moment information regarding an accident involving a passenger carrying train is received in the divisional control office, the accident bell in the control room should be sounded for alerting all on-duty functionaries.

v. After all on-duty functionaries gather around the section control board they will be briefly informed about the accident.

vi Each functionary will thereafter resume his position and take steps to set in motion activities required from him.

vii TPC will switch off OHE in case it has not tripped. OHE will not be restored even on adjacent line unless confirmation has been received from site that adjacent line is not obstructed and OHE is all right.

viii Controller/CPCR will undertake the following action in the given order of priority: 15

- Give orders to on duty Crew Controller controller/Section / Dy. Chief Engineer/ SM for sounding the Hooter for ARMVs / ARTs with crane if required.

- CPCR will also order movement of ARMV and ART (with 140T crane if required) from adjacent divisions for approaching the accident site from required) from adjacent divisions for approaching the accident site from the other end after getting approval from competent authority. Details of the other end after getting approval from competent authority. Details of ART/ARME in adjacent Railways are given in Chapter-8. Thereafter he will inform his Departmental Officers and Supervisors.

ix. Dy.CHC(Chg.) will first inform to Hospital regarding Casualty . Thereafter he will inform officers and supervisors of the division with the help of other departmental agencies in control office.

9.1.2 Intimation of Accident – Railway DoctorsDy.CHC(Chg.) will first inform the Emergency unit of Railway Hospital regarding details of the accident. Railway doctor on emergency duty shall undertake the following:

i. Note down time of receiving message.ii. Inform CMS, MS, Doctors & Para medical staff and instruct them to reach the ARMV immediately.iii. Collect necessary Medical team in the hospital.iv. Inform CMD about movement of ARMV.v. Alert blood donors, SJAB.vi. Bare minimum medical team should remain in the hospital; rest of the doctors should be rushed to the

accident site.vii. Arrange to move Emergency First Aid boxes from ARME Scale-II locations to 9.1.3 Intimation of Accident – HQ & Central Control Officei. In HQ Central Control Office also, the accident bell in control should be sounded for alerting all on-

duty functionaries room.ii. After they gather around the Dy.CHC they will be briefly informed about the accident.

70

iii. Each functionary will thereafter resume his position and take steps to set motion activities required of him.

iv. Each departmental functionary will inform HQ Officers about the accident in the following manner–- Dy.CHC(Chg) - GM(General Administration), CMD- DyCHC(Freight) - Operating & Safety.- TPC - Electrical Officers.- CCR- Mechanical Officers.- Engg. Control - Engg., Accounts, Personnel Officers.- S&T Control - S&T, Stores Officers.- Commercial Control - Commercial, Public Relations.- Security Control - RPF Officers.v. For this purpose, all functionaries working in the Central control office will have a ready list of

telephone numbers (Railway, BSNL and Mobile) of all officers and supervisors of their departments concerned.

vi. GM will inform CRB regarding the above accident.vii. PHODs will inform their respective Board Members. In case PHOD is not available in HQ, then the

next Senior Most Officer of that department will inform his Board Member.viii. CSO/Dy.CSO(S&T) will inform CRS and nodal Officer of Safety Directorate of Rly. Board..ix. Dy.CHC(Chg.) will thereafter inform Divisional Control Office regarding running out of 1st Special

train to the accident site carrying GM and other HQ Officers.x. Functionaries of different departments will also inform their respective departmental officers regarding

timing of 1st Special train carrying GM and other HQ. Officers to the accident site.xi. In case the accident site is far off and going by air would be faster, then either helicopters or special Air

Force planes may be organized from the nearby IAF Base by Secy. to GM.7.1.4 Informing Non – Railway Officialsi. CHC shall inform District Magistrate, Supdt. Police and CDMOs of the district within which the

accident site falls regarding the accident. ii. DGM/ADRM shall inform the following regarding the accident :- IG/GRP.- ADG/GRP.- District Commissioner/District Magistrate.- Home Secretary of the state.iii. In case POL rake is involved, then IOC/BPC/HPCL officials should also be informed.iv. In case Mail bags of RMS are involved, then Postal officials should also be informed.v. Telephone numbers of all DMs, SPs, CDMOs and District Commissioners are available in

Zonal/Divisional DM Plans.vi. Telephone numbers of IOC, BPC and HPCL officials are also available in the Zonal/ Divisional DM

Plans..vii. Telephone numbers of ADG/GRP, IG/GRP, Home Secretary etc. of RAJASTHAN, HARIYANA,

PANJAB and GUJRAT.9.1.5 Divisional Officers required to go to sitei. DRMs/ADRMs, MS with his team of doctors and paramedical staffs, Branch Officers – Sr.DME/DME,

Sr.DSO/DSO, Sr.DCM/DCM, Sr.DSC/DSC, Sr.DEE(G), Sr.DEN(Co-ord), Sr.DEE(TRD)– should move with ARME while AME and other sectional officers of concerned department will move with ART.

ii. Road vehicles should be sent to accident site separately. Maximum number of road vehicles should be sent to accident site from Divisional HQ.

iii. ARMV shall be dispatched within 15 minutes by day where there is double exit siding and within 25 minutes in case of single exit siding with the first available locomotive (Power/Engine) after sounding of Hooter. Train ordering officials will order the movement of ARME with out delay.

iv. DRM will proceed to the accident site. ADRM shall stay back at Divisional HQ. for co-ordination work.

v. The Second Senior Most Officer of each branch should stay back at Divisional HQ.

71

vi. Once it has become clear that the accident is a Disaster, DRM/ADRM will decide the no of officers required to proceed to the accident site. Similarly, individual branch officer will decide the no of supervisors and staff required at the accident site.

vii. The Complement Of Officers available in each department varies from division to division. Hence, Divisional DM Plans should specifically spell out, department wise, designations of officers who will be required to go to site, and those who will be required to stay back in HQ.

viii. Divisional DM plans should also spell out the same thing for Supervisors of each department.ix. Arrangements of Road Vehicles to proceed to accident site, indicating alternative vehicles as well, shall

be indicated in Divisional DM Plans.Arrangements of vehicle, Loco Pilots including spare Loco Pilots shall also be notified.

9.1.6 HQ Officers required to go to sitei. The following HQ Officers as detailed at (iv) below will proceed to accident site bythe first special train,

which will be carrying GM.ii. This special train shall be arranged by KUR Divisional Control Office, in consultation with HQ Central

Control. Scheduled departure time will be informed to HQ Officers by their departmental functionaries in HQ Central Control.

iii. GM will proceed to the accident site. COM shall stay back at zonal HQ for coordination work.iv. Department wise, designation of officers who are required to go to site, and those who will require to stay

back in HQ shall be decided by PHOD/CHOD.9.2 OPERATING DEPARTMENT

Duties of the Operating Department in HQ are given in Chapter 13, under the heading “ Site Management Plan-ii”.

9.3 SAFETY DEPARTMENT- CSO will proceed to accident site along with all other officers and supervisors of the Safety Organization. Duties of Safety Organization at accident site has been listed out in 13.2.5, under the heading “ Site Management Plan-II ”.

9.4 PUBLIC RELATIONSDuties of the Public Relations Department are given under the Plan head of “ Media Management”.

9.5 MEDICAL DEPARTMENT9.5.1 Formation of two teamsi. On receipt of information regarding the accident where casualties are expected, the doctor on emergency

duty in the hospital casualty would inform all other doctors and para-medical staff concerned.ii. Two teams of Doctors and Para Medical Staff nominated by CMS/MS would be formed, Team ‘A’ and

Team ‘B’.iii. Team ‘A’ – Headed by CMS/MS in-charge will rush to the accident site immediately by ARMV along

with nominated doctors and nominated paramedics.iv. Team ‘B’ – Headed by the senior most doctors amongst them will stay back at the divisional hospital and

perform duties as given below.v. In case the accident site is far away from divisional HQ, then injured passengers are unlikely to be

brought back to the divisional hospital for treatment. In that case, only bare minimum number of doctors should be left behind for manning Team ‘B’ and most of the available doctors should be rushed to accident site as part of Team ‘A’.

9.5.2 Duties of Team ‘A’These are listed in detail in Chapter 13.2.6, under the heading “Site Management Plan-II”.

9.5.3 Duties of Team ‘B’i. Team ‘B’ will establish an Emergency Cell in the Casualty Unit of Railwayontact adjoining divisions

and organize movement of 2 more ARMVs to accident site, one from each side. Chapter-8iii. Contact local hospitals (Railway/Govt./Private) near the accident site to and ask them to rush their road

ambulances along with necessary medical teams to the accident site immediately.iv. Contact local hospitals (Railway/Govt./Private) near the accident site to keep them selves in readiness

to receive and provide medical treatment to injured passengers.

72

v. Data Bank of medical facilities along the track is available section wise for each division in Divisional DM Plans. Copy of Divisional DM Plans should be available in the Hospital Emergency of Railway Hospital.

vi. The above Data Bank is also available in the ECoR Web site on Railnet at www.ecor.railnet.gov.in. Details of name, address, telephone no., facilities available etc. can be collected from this.

vii. Arrange to send the following in the 2nd and 3rd Special trains carrying backup logistic support to the a ccident site, from each end:

- As many more medical teams as possible.- Adequate number of Safaiwalas other health workers,- Members of St. John Ambulance, Scouts and Civil Defence personnel.viii. Co-ordinate with MS/CMD of adjoining Divisions/Zones and ask them to send their medical teams to

the accident site.ix. These medical teams should be sent to the accident site by train/road or combination of train-cum-road,

as feasible. In case suitable Railway vehicles are not available, taxis should be hired for this purpose.x. Adequate number of following items should be arranged and sent to accident site for the purpose of

handling dead bodies : 1.Shrouds 2. Wooden Coffins3. Polythene covers for dead bodies 4. Dry icexi. One doctor will be available in Divisional Emergency Cell for maintaining liaison with UCC and the

medical team at the accident site. Requirement of medicines required either at the accident site, or in various hospitals where patients have been admitted should be noted, procured and sent as required.

xii. Prepare Railway Hospital to receive and provide treatment to injured passengers, as and when they are brought back from accident site. Arrange to send anti snake venom 4 vials and other items in cold chain carrier.

9.6 DUTIES OF COMMERCIAL DEPARTMENTCCM along with such officer as decided by him from HQ will proceed to accident site.

i. Sr.DCM should proceed to site of accident along with other Commercial Officers except DCM. DCM will be available in Divisional Control Office for providing backup support.

ii. A nominated supervisor should be authorized for withdrawing sufficient money from station earnings before proceeding to site.

9.6.1 Transportation of men and material to accident sitei. Wherever required sufficient numbers of TTEs/TCs with porters should be sent from the nearest

available locations for assisting in transportation of passenger’s luggage and rendering other assistance. The commercial officer available at the Divisional HQ (DCM/ACM) should ensure this apart from ensuring the attendance of Commercial Inspector at site.

ii. Commercial Dept should inform the IRCTC for arranging food packets, drinking water etc to stranded passengers wherever required and monitor the supply of the same.

iii. Commercial Supervisor at site should arrange for food packets and drinking water etc., till supply of IRCTC reaches site.

9.6.2 Help line Enquiry Booths at Stationsa. Generali. The emergency telephone no. 1072 will be manned round-the-clock by commercial department. All

Help line Enquiry Booths shall have a separate DOT telephones with STD, Railway telephones with STD, fax machine, photocopier and a PC with internet connection and the necessary infrastructure will be arranged by S&T Dept.

ii. Help line Enquiry Booths within NWR would be opened as below:- Originating and destination stations of the accident involved train.- All junction stations within the jurisdiction of ECoR falling on the route of the train.- Divisional HQ.- Zonal HQ.- Any other station as may be decided.iii. On NWR, Help line Enquiry Booths would normally be required to be opened at following stations,

depending on the route of the accident involved train :

73

iv. Help line Enquiry Booths on other Zonal Railways would also be opened as follows:- Originating and destination stations of the accident involved train.- All junction stations falling on the route of the train.- Divisional HQ of originating and terminating divisions.- Zonal HQ of originating and terminating Zonal Railways.- Any other station as may be decided.v. Help line Enquiry Booths would be manned by computer literate Sr. supervisors on round the clock

basis.vi. Help line Enquiry Booths within the accident affected division, should keep in touch with the Divisional

Emergency Cell.vii. Divisional Emergency Cell will collect updated information regarding all aspects of the accident from

the UCC and pass on the same to:- All Help line Enquiry Booths within the Division.- Emergency Cells of other Divisions of ECoR.- HQ Emergency Cell.viii. Such information should be received from UCC by E-Mail and transmitted by Email to all concerned.

For this purpose all Help line Enquiry Booths should be provided with PCs with Internet connection. E-Mail addresses of Help line Enquiry Booths will be intimated.

ix. Similarly, Help line Enquiry Booths outside the accident affected division, but within ECoR jurisdiction should keep in touch with Divisional Emergency Cell of their respective divisions.

b. Accident details to include- Number of dead and injured.- Break up of type of injuries, such as grievous, simple etc.- Disposal of injured passengers in various hospitals.- Names of injured passengers.- Officials in charge of Help line Enquiry Booths would display the list of injured passengers on the

notice board. For this purpose Computer printout of E-Mail received should be taken out and displayed at number of places at the station.

- Identification of dead bodies. Reasons for delay should be explained to the public.- Number of dead bodies identified and their names should be available. This information would continue

to be updated once in every 3 hrs. and would continue to be accessed for the next 4 to 5 days.9.6.3 Liability of the Railway for compensation

- JAIPUR - AJMER- BIKANER -JODHPURi. Refundsa Booking counters at stations should be augmented for granting of refund to large number of passengers

who have been unable to either complete or commence their journey as a result of the accident.b. Refund of money should be granted for trains as per extent rule :- Delayed -Rescheduled- Regulated -Short terminated - Diverted -Cancelledc. Staff manning Refund counters should be thoroughly familiar with rules for granting of refunds under

such circumstances.d. Sufficient amount of cash should be available at these Refund counters for this purpose.ii. Compensation

The Railways are liable to pay compensation for death/injury of a passenger in train accident as defined under Section 124 of the Railway Act, 1989. Similarly the Railways are also liable to pay compensation for death/injury to a passenger and platform ticket holder in untoward incidents as defined under section 124-A of theAct, such as terrorist attack, violent attack, robbery, dacoity, rioting, shoot out or arson by any person in train or within the precincts of a Railway station or accidental falling of a passenger from train.

74

The procedure for getting ex-gratia, interim relief and compensation for death/injury of a passenger in train accident/untoward incident is as under –

a. Ex-gratiaThe rate of Ex-gratia relief is given by the Railway administration soon after an accident or untoward incident normally at the rate of:

- Rs. 15,000/- in the case of death;- Rs. 5, 000/- in the case of grievous injury; and- Rs. 500/- for simply injury.

Payment is sanctioned and arranged after such enquiries as can be reasonably made on the spot by a Senior Scale or Higher Officer nominated by GM. If the ex-gratia has not been paid to the victim at accident site, the claimant should approach the Chief Claims Officers of concerned Railway. The ex-gratia is intended to meet the immediate expenses of the victims/and is not taken into account at the time of final settlement of compensation claims.Details given in Chapter 20 Deligation of Powers under heading Ex-gratia.

b. Death/Injury CompensationClaims for compensation for death/injury of a passenger in train accident or untoward incident are decided by Railway Claims Tribunal having jurisdiction over the site of accident.The Tribunals having jurisdiction over North Western Railway with their addresses are as bellows –

S.N. Tribunal Address Juridiction1 RCT/

JAIPUR D-255-A,DeviMarg Banipark, Jaipur -302016 Phone no 0141 - 2201880

State of Rajasthan

2 RCT /Chandigarh

Kendriya Sadan, 4th&5th Floor,Sector 9A, Chandigarh-160017

Phone No. 0172-2741823

State of Hariyana &Panjab

3 RCT / Ahemdabad

Hari Niwas, Chaar Rasta, Mani Nagar Ahemdabad-380008 Phone No.079-25460210

State of Gujrat.

c. Who can claim- An application for compensation under section 124 or 124-A may be made to the Claims Tribunal –- By the person who has sustained the injury or suffered any loss, or- By any representative duly authorized by such person on his behalf, or- Where such person is a minor, by his guardian, or- Where death has resulted from the accident/untoward incident, by any dependant of the deceased

or where such a dependent is a minor, by his guardian. Every application by a dependant for compensation under this section shall be for the benefit of every other dependant.

d. Procedure for filing application- The claimant or his agent or his duly authorized legal practitioner should present the application

in “ Form II ” in triplicate to the Registrar of the Tribunal having jurisdiction over the place of accident/untoward incident. The application can also be sent by registered post to the Registrar of the Bench concerned.

- Where the number of respondents is more than one, as many extra copies of the application as there respondents, together with unused file size envelopes, bearing the full address of such respondents, shall be furnished by the applicant.

75

- The applicant may attach to and present with his application a receipt slip in Form IV which shall be signed by the officer of the Registrar receiving the application on behalf of the Registrar in acknowledgement.

- Every application including any miscellaneous application, shall be typed legibly in double space on one side on thick paper of good quality.

e. Particulars required for filing claims in Railway Claims Tribunal- Name and father’s name of the person injured/dead (husband’s name in the case of married

woman or widow).- Full address of the injured/dead.- Age of the person injured/dead.- Occupation of the person injured/dead.- Name and address of the employer of the deceased, if any.- Brief particulars of the accident indicating the date and place of accident and the name of the

train involved.- Class of travel, and ticket/pass number, to the extent known.- Nature of injuries sustained along with medical certificate.- Name and address of the Medical Officer/Practitioner, if any, who attended on the injured/dead

and period of treatment.- Disability for work if any caused.- Details of the loss of any luggage on account of the accident.- Has any claim been lodged with any other authority? if so, particulars thereof.- Name and permanent address of the applicant.- Local address of the applicant, if any.- Relationship with the deceased injured.- Amount of compensation claimed.- Where the application is not made one year of the occurrence of the accident, the grounds

thereof.- Any other information or documentary evidence that may be necessary or helpful in the disposal

of the claim.HQ Emergency Cell will collect updated information regarding all aspects of the accident from the

UCC and pass on the same to:- Emergency Cells opened on other divisions of ECoR.- Emergency Cells opened on originating and terminating Zonal Railways.- Safety Directorate’s Emergency Cell in Railway Board.- Help line Enquiry Booths should not contact the accident site or the UCC directly.9.7 DUTIES OF MECHANICAL DEPARTMENTI. CME and such other officers as decided by CME from HQ will proceed to accident site.II. Similarly, Sr.DME as well as AME should proceed to site of accident. DME will be available in

Divisional Control Office for providing backup support.III. Break Down Spl. Without Crane should be requisitioned from adjoining divisions also so that

additional rescue equipment such as cutters, spreaders, hydraulic jacks, generators, lighting equipment etc. could be available for rescue operation.

Iv The aim should be ensure one ART with 140T crane along with one Break down Spl at each end of the site.

V. Provision should be made for availability of standby crane Loco Pilot on each ART working at site, so that ARTs can work round the clock.

VI. Road cranes of sufficient capacity should be arranged so that these cranes can start working from the center while the 140T cranes can continue working from either end.

VII. Trucks should be arranged for carrying Break Down equipment near to accident involved coaches, so that the site of accident can be approached from the middle, and more work centers can be opened up simultaneously.

VIII. Sr.DME shall order for Crane in consultation with CME/CMPE.

76

9.8 DUTIES OF SECURITY DEPARTMENTI. CSC/RPF will proceed to accident site on receiving information from security control. CSC/RPF

will assume control and take necessary steps for discharging duties allotted to Security department.

II. Similarly, Sr.DSC will proceed to the site by ARMV along with a maximum number of RPF personnel. Only one officer will stay back at Divisional HQ.

9.8.1 Rushing of men and material to site- On receipt of first information the nearest RPF Post should muster maximum vailable manpower

within the shortest possible time and despatch them to the scene of accident, by fastest available means.

- Simultaneously, the Post/Outpost in charge would requisition additional manpower from adjoining RPF Posts.

- He should also pass on the information to Local Police and Police Control Room, Local Fire Brigade, hospitals, Local voluntary organizations and the like organizations at the earliest.

- Divisional Security Control shall get reinforcement from neighboring posts/outposts, reserve line, divisional HQ or zonal reserve and send them by the

ART. If they could not be sent by the ART then they should definitely be sent by the 2nd and 3rd Special trains carrying backup logistic support to the accident site, from each end.

- In case any RPSF Battalion or Company is located in the vicinity, men can be requisitioned from there for dealing with such emergent situations till additional force is available from other sources.

- Additional RPF personnel from Zonal HQ should be sent to accident site.- Additional RPF personnel available throughout the Division should be alerted and sent to the

accident site by the 2nd and 3rd special trains carrying backup logistic support of men and material, from each end.

- While sending reinforcement, the Divisional Security Control shall ensure that the necessary equipment required for rescue, recovery and protection of the scene of incident are provided as follows:

- Torches (1 per person) and other lighting arrangements.- Nylon ropes (1 kms) and poles for segregating the affected area.- 4 loud speakers for making announcements.- 10 stretchers and first aid equipment.- 10 wireless sets for inter-communication.- Digital Camera for photographing the scene (both on negative and slide films) Video recording

of rescue and Salvage operations and connected administrative arrangements.9.8.2 Co-ordination with Local PoliceMaintain constant liaison with IG/GRP and ADG/GRP for following :- Rushing all available GRP personnel to the accident site.- Obtaining additional manpower from the local police for purpose of crowd control.- I ssue of necessary instructions to local police for giving expeditious clearance for starting

restoration work.- Issue of necessary instructions to SP of the district for waiving off formalities of Post Mortem on

dead bodies.9.9 DUTIES OF ELECTRICAL DEPARTMENTI. CEE and such officers as decided by CEE from HQ will proceed to accident site.II. Similarly, Sr.DEE(G)/DEE(G) should proceed to accident site and AEE(G) should man the

Divisional Control Office for providing backup support. In absence of AEE(G) Senior Most Section Engineer(G) should man the Control Office.

III. Sr.DEE/TRD as well as AEE/TRD proceed to site of accident. DEE/TRD or AEE/TRD will be available in Divisional Control Office for providing backup support.

IV. Similarly, Sr.DEE(OP) should proceed to site of accident and DEE(OP)/AEE(OP) will be available in Divisional Control office for providing back up support.

77

V. Main responsibility of Electrical Department will be regarding site illumination with portable generator sets, portable inflatable tower lights, disconnection and slewing of OHE. In case of scarcity of generator sets the same may be hired from nearby village or town.

VI. Maximum number of electrical staff should be sent by 2nd and 3rd Special trains for installation and operation of electrical equipment.

VII. Officers staying back in divisional HQ Shall maintain constant liaison with site and find out quantum of assistance required by way of men and material.

VIII. These should be rushed to accident site either from :a. Railway sources within the division, orb. Railway sources from adjoining divisions and zones, orc. Non-Railway sources within the division.IX. Site illumination through Generator sets of ART/ARME by Halogen lamps.X. In case of scarcity of Generator sets, Generator sets to be hired from nearby village/Town and

fuels to be arranged from outside.XI. Illumination through inflated tower lights.XII. Temporary illumination through availing LT Power Supply from nearby licensee if practically

possible.9.10 DUTIES OF SIGNAL & TELECOMMUNICATION DEPARTMENT-I. CSTE and in his absence CSE/CCE from HQ will proceed to accident site in HOD’s special.II. Similarly, Sr.DSTE as well as ASTEs should proceed to site of accident. DSTE will be

available in Divisional Control Office for providing backup support.III. Main responsibility of S&T Department will be for providing effective and adequate means of

communication.IV. Provision of portable telephone to be connected directly to Sectional Control through

emergency socket.V. Provision of auto telephone of nearest Rly exchange through DM pairs at emergency socket.VI. Provision of communication through satellite telephone.VII. BSNL telephones to be provided.9.10.1 Rushing of men and material to site-I. Sr.DSTE along with ASTE will carry the following to the accident site:II. Satellite phone,III. FAX cum printer,IV. Two 25W VHF sets along with antenna and battery,V. 1 0 numbers 5W walkie-talkie sets.VI. He will be accompanied with at least one TCI and two TCM/WTM.VII. 2 more TCI(SE/JE-Tele)/TCM, SIS(SE/JE-Signal) of the section and maximum number of

telecom staff should be sent for installation and operation of telecom equipment. They should go to the site of accident either by ART or latest by 2nd and 3rd Special trains carrying backup logistic support to the accident site, from each end.

VIII. Satellite phones of HQ and nearest division and one FAX machine will be carried in GM special by at least one TCI and one TCM/WTM.

IX. All mobile phones available with the Division should also be rushed to site for emergency use.X. Sufficient number of spare batteries and battery charges for these mobiles should also be taken

to accident site.9.10.2 Arranging communication at site- DSTE in the division will immediately come to divisional control office and ensure setting up of all communication arrangements as required.- DSTE will keep a record of the numbers of Railway telephones, BSNL telephones, IMMERSAT

phones provided at site and telephones provided at Help line Enquiry Booths. This information shall be passed on to the Divisional Emergency Cell.

78

- He should liaison with BSNL officials in the area for immediate provision of additional BSNL telephone/hot lines at the accident spot, nearest station and at Help line Enquiry Booths duly utilizing assets under his disposal where required.

- Map of the division showing areas where cell phone connectivity is operative is available in Divisional DM Plans.

- Should procure along with connecting a minimum of 06 nos cell phones for each division and send them to accident site.

- Obtain E-Mail addresses of Emergency Cells set up on other Divisional and Zonal HQ.

9.10.3 Communication at HQ And Divisional Emergency Cells-- Communication arrangements are required to be provided at ECoR HQ Emergency Cell

immediately permanently.- 02 BSNL Telephones having ISD/STD facility are already available in the HQ Central Control.

Dynamic locking code of the telephone is available with CHC/Emergency. FAX machine is also provided on 01 BSNL telephone in the Emergency control.

- Apart from this telephone, 04 other BSNL telephone numbers (02 with STD facilities) should be made available in HQ Emergency Cell for use by Chief Emergency Officer.

- One FAX machine shall be provided on one BSNL telephone.- 02 Railway telephone numbers with STD facilities should also be made available.- 02 Mobile telephones should also be made available in HQ Emergency Cell.- Similar Communication arrangements should also be provided in the Divisional Emergency

Cell.9.10.4 Communication at Help line Enquiry Booths-- Help line Enquiry Booths are to be opened at all important stations enroute of the affected train

as mentioned at Section (7.6.2- iii) above.- Location of these Help line Enquiry Booths will be on Platform No.1 of their respective stations.- 02 BSNL phones should be identified and kept pre-wired to the Help line Enquiry Booths so

that these can be energized at short notice.- Similarly, 02 Railway phones should be identified and kept pre-wired to the Help line Enquiry

Booths so that these can be energized at short notice.- One FAX machine, Photocopier and PC with Internet connection and printer should also be

provided at Help line Enquiry Booths. These should also be kept pre-wired so that these can be energized at short notice.

- E-Mail address of PCs to be provided should be intimated to all concerned. - Stations at which such arrangements are to be made and telephones which are to be utilized

should be identified by Sr.DSTE with approval of DRM.9.11. DUTIES OF ENGINEERING DEPARTMENT-

9.11.1 Rushing men and material to accident site

- CE along with PHOD will proceed to accident site by the special train.- Sr.DEN(Co-Ord) and Sr.DEN/DEN concerned will proceed to the site of accident by

ARMV/ART. In the absence of Sr.DEN(Co-Ord), the next senior most Sr.DEN of the Division will proceed along with the concerned Sr.DEN/DEN. In the absence of Sr.DEN/DEN of the Section, Sr.DEN/DEN of the adjoining Section will proceed by ARMV.

- It is expected that AEN and SE(P.Way) of the Section would have already reached the accident site before arrival of ARMV/ART. In cases, where the SE(P.Way) and AEN are based at Divisional HQ, they should move along with staff by ART. At least, two SSE/Works and one SSE/Bridge should move along with their staff by the ART.

79

9.11.2 Mobilization of work force-

- Sr.DEN(Co-ord) with consultation with Section Sr.DEN/DEN will mobilize required no of workman and supervisors as per information received from the site of accident regarding extent of damage to track and other P.Way and Bridge. Earth moving equipments should also be requisitioned as per requirement.

- ½ km of rails, sleepers and fittings and one set of 1 in 12 and 1 in 8 ½ turnouts are available in the ART. The Mechanical and OperatingDepartments will ensure that part ‘C’ of ART (consisting of additional Engineering Material Wagons) shall follow the ART. The additional half km of matching materials and one set of 1 in 8 ½ and 1 in 12 turnouts shall be kept in the Track Depot of the Division. For loading of this material, 2 BFRs and 2 BCN wagons should be immediately placed in the Track Depot. These materials should be loaded within 3 hours and dispatched to the site of accident. This will be ensured by the SSE(P.Way) Track Depot and Divisional Engineering Control.

- At least two nos. of JCBs available with the ballast depot contractor shall be immediately moved.

- Sr.DEN/DEN in Divisional Emergency Control will request concerned authority (Army/State Govt. Deptt.) for Bulldozer/Earthmoving machinery in the area.

9.12. DUTIES OF IT DEPARTMENT- One separate room in HQ, named “ Disaster Manangement Room”, which will be used as

Emergency Cell and should be provided with minimum 02 PCs.- Both PCs should be connected to Rail net and the E-Mail addresses already configured into them

should be activated.- Similarly 2 PCs in divisional control office nominated for being used in Divisional Emergency

Cell should also be shifted there.- Both these PCs should be connected to Rail net and the E-Mail addresses already configured into

them should be activated.- PCs in various Help line Enquiry Booths at different stations should all be made functional

connected to rail net and made ready for receiving and sending EMails. - Following information should be uploaded on to ECoR’s Website as quickly as possible:I. List of injured and deceased passengers- Names of stations where Help line Enquiry Booths have been opened along with their telephone

numbers.- Accident details would include, number of injured passengers rescued.- Break up of type of injuries, such as grievous, simple etc.- Disposal of injured passengers in various hospitals.- Names of injured passengers – coach wise.- Number of dead bodies recovered– coach wise.- Number of dead bodies identified– coach wise. - Names of deceased passengers– coach wise. - Details of trains which have been diverted, regulated, short terminated, cancelled re-scheduled.

80

Chapter - 10)

DISASTER RESPONSE – CO-ORDINATION CENTRES

10.1 GUIDELINES FOR MOVEMENT OF ARMVs & ARTs TO ACCIDENT SITE10.1.1 Movement of ARMV and ART should never be clubbed together. ARMV should be started

first and moved separately for faster movement.10.1.2 ARMVs and ARTs should be despatched from the base station, within the target time

stipulated. Departure of ARMVs and ARTs should not be delayed on any account including arrival of doctors/officers. Anybody who is left behind can proceed later on either by GM special or by next special train or even by road.

10.1.3 ARMVs must be run out within the target time, even without full complement of doctors, if necessary. This will ensure that other doctors who are available at accident site can utilize facilities of ARMV after its arrival at site.

10.1.4 ARMVs and ARTs should be moved on top priority taking precedence over all other trains. They should not be stopped anywhere en-route for picking up any one.

10.1.5 Running lines of adjoining stations on either side of the accident affected block section should be kept clear of all trains for shunting of ART/ARMV and evacuation of affected portion of the train. In case there are any stabled loads, the same should be lifted, if possible.

10.2 DIVERSION, REGULATION, SHORT TERMINATION, CANCELLATION AND RESCHEMDULING OF MAIL/EXPRESS/PASSENGER TRAINS

10.2.1 The moment information is received about the accident, all Mail/Express trains on run towards the accident involved section should be stopped. They should not be advanced beyond the last Junction station or at major stations from where they can be diverted or suitably controlled/terminated.

10.2.2 They should be regulated at convenient stations before a decision is taken regarding their further movement. This decision should normally be taken within the next one hour.

10.2.3 Trains should preferably be regulated at stations where food can be arranged.10.2.4 However, too many trains should not be simultaneously brought to a Jn. Station for regulation,

since it may create law and order problems.10.2.5 Passenger trains can be run out to the next convenient location and thereafter terminated so

that their rakes are available for use.10.2.6 HQ Emergency Cell shall decide on the following in consultation with adjoining Railways and

Coaching Directorate of Railway Board :- Diversion, -Cancellation, - Regulation -Re-scheduling. -Short termination,10.2.7 The above decision regarding diversion etc. should be taken in about one hour time after

ARMVs, ARTs & GM special have been run out and there is a slight lull in the information flow.

10.2.8 As far as possible, trains which are already on run should be diverted. They should not be short terminated, since this will create problem of dispersal of passengers.

10.2.9 Trains should be diverted from the last possible Jn. Station onwards so that maximum number of passengers can detrain at their proper destination stations.

10.2.10 Sr.DME/Sr.DEE(Op) would be in-charge of co-ordination with operating department regarding requirement and availability of crew deployment.

10.2.11 Sr.DME/Sr.DEE(Op) will take into consideration changing traffic requirement because of diversions etc. and accordingly plan crew deployment.

81

10.2.12 Adjoining divisions should be informed about these diverted trains so that spare crews can be sent to interchange points.

10.2.13 For diverted trains, Loco Pilots and guards having necessary road learning should be arranged.10.2.14 Loco Pilots nominated for working these diverted trains should be empanelled for working

Mail/Expresses as per Railway Board’s instructions, if available on roster.10.2.15 Crews should also be planned for diesel engines sent to the accident site working ARMVs,

ARTs, other special trains and likely to be held up there for next 2-3 days.10.3 Running of Special trainsFollowing special trains will be required to be run in the given order of Priority to the accident site:03 Coach SP-ART/ARMV. i. Two SPART/ARMV from each end.ii. Two additional 3 Coach SP-ART/ARMVs from adjoining divisions, one from each end.ARTs.i. ART from the both the ends.ii. Two additional BD Specials one from each end.iii. 1st special train carrying GM and other officers from HQ.iv. Unaffected front portion of the accident involved train in case the same can be moved subject to

fitness given by Mechanical Department.v. Unaffected rear portion of the accident involved train in case the same can be moved subject to

fitness given by Mechanical Department.vi. In case the front and rear portions cannot be moved, then they should be left as they are.vii. Two empty coaching rakes, one from either end for clearing unaffected passengers of the

accident involved train for transshipment of passengers and luggage.viii. Special trains for accident site, one from each end, carrying logistic backup support, material

and additional manpower from junction stations. These should normally be run out 1 – 2 hrs after arrival of ARMV carrying DRM and other divisional officers at the accident site.

ix. Before these 2nd and 3rd special trains are run from each end, Railway staff at all stations en-route should be informed regarding running of these trains so that supervisory staff of all departments, from Jn. Stations can go to the accident site on these trains.

x. Two Diesel light engines should be stationed, one at each station on either side of the accident involved block section to ferry the Electric Traction trains.

xi. Two Engineering specials, one from each end, carrying engineering material and gang men from the section.

xii. Running of 2 passenger specials for carrying relatives to the site of accident.These trains will be started from the originating and destination stations of the accident involved train and will be given same stoppages as the accident involved train for picking up relatives enroute. This is to be co-ordinate by HQ Emergency Cell in consultation with Railway Board.

xiii. Arrangement for the visit of MR/MOSR, CRB and other Board Members to the accident site should be made in coordination with the Safety Directorate and Secretary, Railway Board.

xiv. Tents to be pitched near the site for the labour to take rest.

10.4 Setting up Emergency Cells in Divisions i. Divisional Emergency Cell shall be opened immediately after receipt of information of the

accident at Divisional Control Office.ii. This unit will exercise control, co-ordinate and arrange supplementary assistance to the accident

site.iii. It shall function in a separate cubicle at Divisional Control Office provided with centralized

communication networks, hot line to the site and HQiv. Sr. DOM will be over all in charge of the Divisional Emergency Cell and will function as the

Divisional Emergency Officer for the purpose of managing relief and restoration operations from Divisional level.

v. In case Sr. DOM is not available, DOM will be the Divisional Emergency Officer.

82

vi. In case both officers are not available, any other officer nominated by DRM will take over charge.

vii. Requirements of all departments for movement of men and materials to the accident site shall be conveyed to the Divisional Emergency Officer, who shall arrange their movement.

viii. Timings of 2nd and 3rd special trains to be moved from each end to the accident site, carrying backup logistic support will be conveyed to all concerned beforehand.

ix. Divisional Emergency Cell will maintain:- Telephone and FAX numbers of the accident site. These should be maintained functionary wise

for each functionary available in the UCC.- Similarly telephone and FAX numbers of functionaries available in CAC should also be

available with the Divisional Emergency Cell.- Telephone and FAX numbers of Help line Enquiry Booths that would have been set up at

various stations on the division.- E-Mail addresses of UCC, Help line Enquiry Booths and HQ Emergency Cell.- Names and phone numbers of hospitals where injured have been admitted/shifted, along with

number of patients.x. Divisional Emergency Cell will collect updated information regarding all aspects of the accident

and pass on the same either telephonically or by E-Mail to:- All Help line Enquiry Booths within the division.- HQ Emergency Cell.Divisional Emergency Officer on duty shall chronologically record all information and instructions

received or given in a logbook.10.5 Setting up Emergency Cell in HQi. HQ Emergency Cell shall be opened immediately after receipt of information of the accident at

HQ Office.ii. This unit will exercise control, co-ordinate and arrange supplementary assistance to the accident

site.iii. It shall function from a separate room in NWR HQ Office “ Disaster Management Room”,

provided with centralized communication network, hot line to UCC and Divisional Emergency Cell.

iv. In the absence of COM, CPTM (in his absence CFTM) will be over all in charge of the HQ. Emergency Cell and will function as Chief Emergency Officer for the purpose of managing relief and restoration operations from HQ Level.

v. Requirements of all departments for movement of men and materials to the accident site from adjoining zones and divisions shall be conveyed to the Chief Emergency Officer, who shall arrange their movement.

vi. HQ Emergency Cell will maintain:- Telephone and FAX numbers of the accident site. These should be maintained functionary wise

for each functionary available in the UCC.- Similarly telephone and FAX numbers of functionaries available in CAC should also be

available with the divisional emergency cell.- Telephone and FAX numbers of Help line Enquiry Booths that would have been set up at

various stations on adjoining zones.- E-Mail addresses of UCC, CAC, Help line Enquiry Booths and Divisional Emergency Cells set

up on other Divisions of NWR.- E-Mail addresses of Emergency Cells opened on train origination terminating Divisions &

Zones and Safety Directorate Emergency Cell in Railway Board.- Names and phone numbers of hospitals where injured have been admitted/shifted along with

number of patients.vii. HQ Emergency Cell will collect updated information regarding all aspects of the accident and

pass on the same either telephonically or by E-Mail to:- Emergency Cells opened on other Divisions of ECOR

83

- Emergency Cells opened on originating and terminating Zonal Railways- Safety Directorate’s Emergency Cell in Railway Boardviii. HQ Emergency Cell will monitor movement of ARMVs/ARTs etc. coming from adjoining

Zones/divisions.ix. Assistance from Defence, Para military establishments, State Govts. Should be coordinated by

HQ Emergency Cell as and when required. Officials to be contacted and their telephone numbers are indicated in Annexures.

x. Chief Emergency Officer on duty shall chronologically record all information and instructions received or given in a logbook.

xi. SDGM/CPRO shall monitor various important media channels to keep track of media reporting, Suitable corrections/clarifications may also be issued, if required.

10.6 Manning of Divisional/HQ Emergency Cell in shift duty:i. Divisional/HQ Emergency Cell shall be manned round the clock by officers.ii. In addition to officers of the Operating Department, there will be officers of Engineering,

Mechanical, S&T, Electrical, Commercial, Medical, Security and Personnel departments in the Divisional/HQ Emergency Cell round the clock.

iii. Divisional Emergency Cell will be manned by Senior Scale/Junior Scale officers of all departments in 12 hrs shift duties round the clock.

iv. Similarly, HQ Emergency Cell will be manned by JA Grade. Senior Scale Officers of all departments in 12 hrs shift duties round the clock.

v. Senior most officer of each department who is available in the division/HQ Shall be on duty in the Divisional/HQ Emergency Cell during the day shift (8 hrs. to 20 hrs.).

vi. Senior most officer of each department shall issue a 12 hrs. roster for his own department for the night shift (20 hrs. to 8 hrs.).

vii. Round the clock roster of 12 hr. shift duty should cover both Officers and supervisors.viii. Same officers and supervisors should be repeated each day without any change or rotation, for

the next 4-5 days. This will maintain continuity and will ensure that experience gained on the first day can be gainfully used on subsequent days.

10.7 Liaison with Railway BoardHQ Emergency Cell will maintain constant liaison with Safety Directorate’s Emergency Cell in

Railway Board regarding following activities:i. Movement of additional ARMVs and ARTs from adjoining zones.ii. Movement of additional diesel powers from adjoining zones.iii. Diversion, Regulation, Short termination, Cancellation and Rescheduling of Mail/Express

trains.iv. Arrangement of men and material as required from adjoining zones and their expeditious

movement.v. Opening of Help line Enquiry Booths on other Zonal Railways as follows:- Originating and destination stations of the accident involved train.- All junction stations falling on the route of the train.- Divisional HQ Of originating and terminating divisions.- Zonal HQ Of originating and terminating Zonal Railways.- Any other station as may be decided.vi. Movement program for visit of MR/MOSR, CRB and other Board Members to the accident site.vii. Assistance required from Defence, Para Military organizations, State Govts.Should be conveyed

to Railway Board who shall coordinate the same.viii. 3 hourly progress report on the rescue and relief work shall be communicated to Safety

Directorate’s Emergency Cell in Railway Board.10.8 Duties of Additional Divisional Railway Manageri. Undertake making of announcements over local TV channel and Cable network.ii. Ensure that functionaries of different departments in Divisional Emergency Cell carry out duties

assigned to them as per Zonal DM plan.

84

iii. Monitor movement of assistance from other divisions/zones.iv. Co-ordinate with State Govt.v. Co-ordinate with Defense and Para Military authorities.vi. Monitor various important media channels to keep track of media reporting.Suitable corrections/clarifications may also be issued, if required.

85

Chapter -11

DISASTER RESPONSE- ASSISTANCE FROM ADJOINING DIVISIONs / ZONEs / DMAs

11.1 NECESSITY OF ASSITANCE FROM ADJOINING DIVISIONS / ZONESi. No division can be equipped to handle a disaster of such a large magnitude like Ferozabad or Gaisal.ii. Assistance has to be sought from adjoining Divisions/Zones.iii. A division is normally expected to handle an accident of the magnitude involving up to 100

injuries (Grievous + Simple). Threshold levels have been given in terms of injuries, because initially it is difficult to estimate number of casualties.

iv. Whenever number of injuries is estimated to go beyond 100, assistance should be sought for from adjoining Divisions/Zones.

v. This is to be co-ordinated by the Chief Emergency Officer in HQ Emergency Cell.11.2 ASSEMENT OF ASSITANCE FROM ADJOINING DIVISIONS / ZONESi. DRM after reaching the accident site should make an immediate assessment like injuries.ii. Quick assessment is an absolute must in order to ensure that assistance from adjoining divisions can

be rushed at the shortest possible time.iii. Assessment made by DRM should be based on number of coaches involved.iv. As a thumb rule, for each coach that has capsized, 30 injuries should be estimated.v. Total injuries estimated would be (no.of coaches) x 30.vi. This should be conveyed to Sr.DOM in Divisional Emergency Cell and Chief Emergency Officer

in HQ Emergency Cell.vii. Based on the above figures, decision should be taken and assistance rushed from adjoining

divisions and zones.11.3 SCALE OF ASSITANCE FROM ADJOINING DIVISIONS / ZONESi. As a thumb rule, assistance of 1 team should be sought from adjoining division for every 50

additional injuries, beyond 100 injuries.ii. In case of all disasters, following should be used as an approximate guideline for deciding level of

assistance required :Threshold level 100 to 150 Injuries 150 to 200 above 200 InjuriesNo. of teams 1 team 2 teams 3 teamsARMVs 2 2 + 1 2 + 2140 T crane 2 2 + 1 BD 2 + 2 BD

iii. Complement of staff in each team sent by adjoining divisions/zones will be as per norms given below:

Officer in charge Senior ScaleDoctors 5Para – medical staff 10Commercial officers 2Commercial supervisors 10

12.4 ASSISTANCE FROM DEFENCE & PARA MILITARY FORCES11.4.1 Assistance should be sought from nearest army & para-military establishments, NDRF,

ODRAF and RSDMA.11.4.2 Railway staff no matter how dedicated and loyal, are not experts in extricating dead bodies,

handling injured passengers & their evacuation etc.11.4.3 In case of assistance required from the nearest NDRF unit, should be requisite through NDMA,

New Delhi by DRMs/GMs.11. 94.4 Army has the necessary expertise and are trained and equipped to handle such a war like

situation.

86

11.4.5 Therefore, Divisional/Zonal HQ Should get in touch with the nearest army command and request for necessary assistance.

11.4.6 Selected telephone numbers of Army and Para-military establishments are given in Chapter-21.

11.4.7 Additional telephone numbers of Army are given in Divisional DM Plans.11.5 DEPARTMENTAL ASSISTANCE FROM ADJOINING DIVISIONS / ZONES.11.5.1 S&T Departmenti. Satellite Telephone numbers of ARTs from 05 adjoining divisions.ii. 05 Mobile Telephone numbers of each ART from 5 adjoining divisions (25mobiles in all).11.5.2 Electrical Departmenti. Generators and fuels from ARTs of adjoining divisions.ii. Lighting equipments from ARTs of adjoining divisions.iii. Portals/ OHE masts or other OHE fittings etc.11.5.3 Civil Engineeringi. Additional workmen are required who are to be moved from adjoiningdivisions/zones.ii. Each such division sending assistance should move 250 men along with 5artisans and 5 SE(P. Way).One DEN and one AEN each should also move to the site of accident from eachsuch Division.

87

Chapter-12

SITE MANAGEMENT PLAN – I

There are 2 aspects of Disaster Management work at an accident site.- Rescue, relief and restoration operation, which is carried out by one set of functionaries.- Aspect pertains rehabilitation of accident involved passengers, taking care of dead bodies, dealing

with their relatives etc. for which a different set of functionaries are required. For managing these 3 distinct aspects of DM work that are required to be discharged by Railways, three separate establishments should be set up at an accident site. The outline schematic plan of accident site given at Annexure- 2.

- Transportation of stranded Passengers.12.1 UNIFIED COMMAND CENTRE (UCC)12.1.1 Unified Command Center (UCC) should be set up at the accident site under the overall

coordination of Mechanical Department.12.1.2 This will be some kind of a control office to be located near the center of the accident site.12.1.3 This is basically meant for catering to operational needs of Railway in rescue, relief and

restoration work.12.1.4 Detail schematic plan of UCC is given at Annexure – 2.12.1.5 UCC is to be manned by staff of relevant departments such as : Medical, Commercial, Personnel, Operating, Safety, Security, Public Relations, Mechanical, Electrical, S&T and Engineering.12.1.6 UCC will be provided with all facilities similar to a control office.12.1.7 Adequate lighting with generator backup should be provided in the UCC.12.1.8 Adequate number of telephonic links to Divisional Emergency Cell and HQ Emergency Cell

should be provided. Preferably each department in the UCC should be given as independent telephone including satellite telephone, fax, photo copier, PCs and loud speaker.

12.1.9 PC/Laptop should be connected to Internet for E-Mailing of detail update to all concerned, including Divisional Emergency Cell, HQ Emergency Cell andHelp line Enquiry Booths.

12.1.10 A big banner displaying ‘UNIFIED COMMAND CENTER’ should be put up at a prominent place at the entry to the shamiana, with sufficient signage’s indicating its direction or approach road.

12.1.11 UCC at the site will be manned by Sr. Supervisors on round the clock basis in 12 hrs. shift duty and they will monitors & co-ordinate working of their departments.

12.1.12 Various functionaries in the UCC will monitor and co-ordinate the working of their departments, and assistance required by them, if any.

12.1.13 Each functionary at the UCC will maintain a log book. Flow of information both incoming and outgoing would be recorded along with the time and names of officers/staff who were given the message.

12.1.14 UCC will basically supervise the working of 2 LCCs and coordinate with Divisional and HQ Emergency Cells.

12.1.15 Functionaries of different departments in LCCs should provide updatedinformation regarding progress of work to their counterparts in UCC

. 12.2 LOCAL COMMAND CENTRES (LCC)12.2.1 Depending on the spread of the accident site, Local Command Centres (LCC) on the same

pattern as the UCC should be set up.12.2.2 If the site is spread out over 300 – 400 mts. 2 LCCs should be set up.12.2.3 Detail schematic plan of LCCs would be similar to that of UCCs as given at Annexure.

88

12.2.4 Representatives of same departments as in UCC should be present in LCCs also.However, they should be either one or at most 2 men per department. It co-ordinate various teams spread out over the site of accident.

12.2.5 Each LCC will oversee the working of DM teams at one end of the accident site.12.2.6 urisdiction of each LCC will extend to all men and materials belonging to 2 ARMVs, BD

special and 1 ART at that end of the accident site.12.2.7 One SAG officer of Mechanical department will be overall in charge of each LCC with loud

speaker for making announcements and direct telephone link with UCC.12.3 NEED FOR SETTING UP OF CENTRAL PASSENGER ASSISTANCE CENTRE: For taking care of relatives of passengers, providing them with succor in their hour of agony

and for guiding them sympathetically, some kind of an assistance center is required at site, under overall coordination of Commercial Dept. taking help from different Departments as mentioned. A banner displaying “CENTRAL PASSENGER ASSISTANCE CENTRE” should be displayed prominently.

12.4 ASSISTANCE TO BE RENDERED TO THE RELATIVES OF PASSENGERS12.4.1 Assistance to be rendered to relatives for completing the following formalities :i. Locating the name of the passenger on reservation charts, in case passenger was traveling in

reserved accommodation.ii. Going through the list of injured and dead passengers to find out whether the name appears.iii. In case the name is not available in the list, then taking a round of different hospitals to find out

whether their relative has been admitted in one of them in an unconscious state.iv.Hospitals are generally at separate locations, sometimes even in different towns; and commuting

becomes a problem.v. In case the passenger can be located in one of the hospitals, they have to find out the severity of

injuries, likely period of hospitalization etc.vi. Collect the ex-gratia paid by Railways.vii. Try and locate missing luggage of the injured passenger. For this they have to take a round of the

building where all unclaimed luggage have been kept.viii.Next they have to arrange for a place for them selves to stay.ix. Arrange for medicines/diet etc. and payment of hospital bills, if required.x. Thereafter, they have to keep touch with the hospital and get their relative released. 12.5 ASSISTANCE TO BE RENDERED TO THE RELATIVES/NEXT OF KIN OF DEAD

PASSENGERS:They are to be given the following assistance :13.5.1 In case the passenger could not be located in any of the hospitals, then they have to go to the

building where unidentified dead bodies have been kept.12.5.2 Take a round of various rooms where bodies have been kept, examine each body and try and

locate their near and dear one.12.5.3 Identify the dead body, if the same has been extracted by then.12.5.4 Otherwise wait for all bodies to be extracted and try and identify their relative.12.5.5 In case they fail to identify the same then they have to go through Photographs of unidentified

bodies taken at site.12.5.6 After the body is finally identified, they have to produce proof of relationship for Railways to

entertain their claim.12.5.7 Obtain medical death certificate from the Railway doctor.12.5.8 Obtain post mortem report, from the Govt. doctor who has performed postmortem on the body.12.5.9 Obtain official death certificate from the local municipality.12.5.10 Accept of ex-gratia payment from Railways.12.5.11 Collect forms for lodging claim for compensation from Railway Claims Tribunal.12.5.12 Take over custody of dead body from the local Police.12.5.13 Perform last rites at the same place or take back the body to their native place, depending on

circumstances.

89

12.5.14 Make arrangements for their return journey back to their native place.

12.6 COMBINED ASSISTANCE CENTRE (CAC) 12.6.1 The UCC should have a Central Passenger Assistance Center CPAC) located towards the rear

side, away from the track for rendering help to passengers and their relatives. Outline schematic plan of UCC/CAC is given at Annexure-ii.

12.6.2 This is basically meant for catering to requirements of passengers and their relatives/next of kin, and for providing a single window clearance for all types of formalities.

12.6.3 CAC should be separate from the UCC so that it does not interfere with normal rescue and relief work.

12.6.4 Detail schematic plan of CAC is given at Annexure-3.12.6.5 CAC will manned by staff of relevant departments such as:- Operating, Medical, Commercial, Security & Personnel12.6.6 There should be only one such CAC, and all Railway resources should be pooled into it.12.6.7 A big banner displaying ‘COMBINED ASSISTANCE CENTER’ should be put up at a

prominent place at the entry to the shamiana.12.6.8 Different counters should be provided in sequence for each of these formalities, so that the

entire exercise can be completed in about an hour. 12.6.9 Functionary concerned from the local Municipality who issues Official Death Certificates

should be made to come and sit in the CAC so that these certificates can be issued immediately without any delay.

12.6.10 CAC should have different counters for various purposes in following sequence:i. Reservation chart, for locating the name.ii. List of dead and injured along with name of hospital. The name of passenger involved should be

checked up from the list of dead or injured, if available, and their current status informed.iii. Counter for providing commercial supervisor or WI as escort along with vehicle(s), for

accompanying the relative and going to hospitals or mortuary,iv. Railway doctor for issue of Medical Death Certificate.v. Govt. doctor for issue of Post mortem Certificate, in case the same is necessary.vi. Officer – in – Charge of CAC to supervise the CAC.vii Municipality official for issue of Official Death Certificate.viii. Local police for issue of authority for handing over of dead body.ix. Claims counter – Payment of ex-gratia and issue of Claims Compensation form.x. Counter for helping performance of last rites in case relatives decide to cremate the body there it

self.xi. Pass counter for issue of return journey pass.xii. Return journey facilitation counter for making arrangements for return journey.12.7 FIRST AID POSTS12.7.1 Medical Posts should be provided in both UCC and CAC.12.7.2 Medical Post in UCC will provide first aid to injured passengers after extrication, assess their

injuries and make arrangements for sending them to nearby hospitals.12.7.3 Medical Post in CAC will keep all records of injured and dead passengers, names of hospitals

where they have been admitted etc.12.7.4 First Aid Posts should be provided in LCCs.12.7.5 This will mean for treating passengers and classifying their injuries before they are sent for

admission to various hospitals.12.8 SETTING UP OF UCC, LCC AND CAC123.8.1 One SSE/Works shall be exclusively responsible for setting up of these facilities. He shall undertake the following: i. Move along with sufficient staff for setting up of these facilities.

90

ii. Immediately start setting up of the tentage accommodation after taking out tents and shamianas provided in ARTs.

iii. In addition, he should also requisition agencies which provide tentage accommodation on contract. Details of such agencies have been given in Divisional DM Plans.

12.8.2 Bridge Line staff will assist in setting up tentage and above mentioned facilities.Dy.CE/Bridge will also move to the site and in case, bridge is not involved, he will take full charge of

tentage arrangements.12.8.3 Bridge Unit will take with them sufficient Manila ropes, wire, ropes, survey instruments,

binoculars, helmets, life jackets, ladders and other equipment. Nylon ropers should be sufficient in length to ensure barricading at site and camping areas.12.8.4 Sufficient facilities for erecting temporary stage/scaffolding etc. should also be organized, if

required at site.12.8.5 Few temporary toilets should be provided at one location in addition to number of urinals at 3

or 4 places.12.8.6 Water tankers will be ordered for supplying water at site and arrangements shall also be made

for drinking water12.8.7 Temporary kitchen in tents/shamianas is to be set up so that catering unit or IRCTC can

provide cooked food to staff working at accident site.12.8.8 Adequate no of chairs should also be arranged.12.8.9 Bridge Line staff will have list of divers who in case of emergency can be hired for rescue or

restoration operations wherever site is surrounded by deep water.12.8.10 Signages for both UCC and CAC should be provided at prominent locations.12.9 NUMBER OF DEAD AND INJURED – MEDICAL DEPARTMENT12.09.1 Medical department at site should confirm the number of dead.12.09. 2Doctors in charge of various teams working on different coaches should give 03 sourly report

to Medical counter in LCCwho in turn will inform UCC,CPACand others.12.09.3 Number of injured passengers.12.09.4 Type of injuries, whether grievous, minor or trivial.12.09.5 Names of injured, and names of various hospitals where injured have been sent.12.10 IDENTIFICATION OF DEAD BODIES – COMMERCIAL DEPARTMENT12.10.1 Number of dead bodies identified.12.10.2 Ex-gratia paid to injured and next of kin of the dead.12.10.3 No. of dead bodies handed over to relatives.12.11 NUMBER OF COACHES DEALT WITH-MECHANICAL DEPARTMENT12.11.1 No. of coaches thoroughly searched.12.11.2 No. of coaches made off track.12.11.3 No. of coaches yet to be dealt with.

91

Annexure –1

OUTLINE SCHEMATIC PLAN OF UCC/CAC/LCCs

[ Remote Disaster site ] (Nearer to main Disaster site) [Remote Disaster site ](if required) (if required)

UCC

LCC-1 LCC-2

CAC

UCC : Unified Command Centre

CAC : Combined Assistance Centre

LCC-1 : Local Command Centre-1


92

Annexure –2

DETAIL SCHEMATIC PLAN OF UCC

12

1

11

2 3 4 5 6 7 8 9 10

1. Medical 7. OC Site and Officers

2. Commercial 8 Mechanical

3. Operating 9. Electrical

4. Safety 10. S & T

5. Security 11. Engineering

6. Public Relations 12. Telecom Centre

93

Annexure – 3

DETAIL SCHEMATIC PLAN OF CAC

2 3 4 5 6 7 8 9 10

11

1

12

Entry Exit

1. Commercial – Reservation Chart 7. Municipality Official – Issue of Official

Death Certificate.

2. Medical – List of dead and injured. 8. RPF/Local Police – Issue of authority

for handing over dead body.

3. Commercial – Provision of escort and vehicle. 9. Commercial – Payment of Ex-gratia,

Issue of Claims Forms.

4. Railway Doctor – Issue of Medical Death 10. Commercial – Assistance for performing

Certificate. Of last rites.

5. Govt. Doctor – Issue of Post Mortem Report. 11. Personnel – Issue of Return Journey Pass.

6. CAC in-Charge and Officers. 12. Operating – Arrangement for Return

Journey.

94

CHAPTER-13

Site Management Plan-II

Nominated officials from various departments arriving at site by ARMVs and ARTs form part of the Disaster Management Team. Officials representing each department are responsible to ensure that assigned duties of their respective departments are efficiently carried out. Senior officers of each department will also ensure that their work is synchronized with that of functionaries of other departments for quick rescue, relief and restoration operation.

13.1 MEMBERS OF THE DISASTER MANAGEMENT TEAM-13.1.1 Disaster Management Team normally comprises members of following Departments-(i) Trained Railway men from Medical, Commercial, Safety, Electrical, S&T, Mechanical, Engineering, Security, Personnel and other departments.ii. In case of fire accidents, trained fire service personnel shall form part of this unit.iii. In case of an accident on water body, divers and naval cadets will also be part of the team.iv. In case of sabotage or bomb explosion, bomb disposal squads and GRP/Local Police will also be involved.v. Various rescue unit shall accompany ARMVs, ARTs or move by road as uickly as possible 13.1.2 Officer-in-charge of Site (OIC Site): On arrival of ARMV at accident site DRM shall take over as OIC Site from the senior-most

officer of the accident involved train. On arrival of 1st Special train carrying GM and other HQ Officers, GM shall be OIC Site. In the absence of GM, the senior most Officer shall be OIC Site. He will be responsible for forming Core Groups as required and direct them to carryout efficient rescue, relief and restoration operations.

13.1.3 Rescue, Relief and Restoration Operation:DM Team on arrival by ARMVs and ARTs shall undertake following actions:

i. Video coverage of accident site and Crowd Control for Law and Order.ii. Rescue operation.iii. Clearance from State police for restoration where required.iv. Relief operations.V. Installation of Communication Network.vi. Preservation of Clues and Evidence. vii. MediaManagementatsite. viii. Salvage operation.ix. Restoration operation.x. Lighting arrangements of accident site(if night will be require first).13.1.4 Photography

Prior to starting restoration work at an accident site, divisions should undertake suitable video film coverage to the extent feasible. Still photography by digital camera should also be undertaken extensively for its obvious advantages. The photograph should be taken from a vantage point and from as many angles as possible so as to give a bird’s eye view as also close up photographs.

Such photographs should clearly indicate:i. Severity of the accident.ii. Illustrate the damage to P.Way. Rolling Stock, Signal,OHE and other structures and equipments.iii. Separate set of photographs to be taken to preserve clues and evidence of sabotage if suspected.iv. Victims and unidentified bodies should also be extensively photographed as detailed in (13.2.1)

(xii) below.

95

13.2 GENERAL For efficient Disaster management, responsibilities of various departments are to be executed by

deputing responsible officers and supervisors. Important duties of such officers/supervisors are enlisted as follows:

13.2.1 OIC Site i. Ensure setting up of UCC, CAC and LCCs at the earliest. ii. Collect information from OIC Site of IAT. iii. Take stock of the situation and plan for efficient rescue operation. iv. Estimate quantum of assistance required for each department from: - Within the division, - Adjoining zones - Adjoining divisions ofNWR Rly -Non-Railway agencies.v. lise local resources to supplement available Railway resources.Vi. Ensure that duties of various functionaries of different departments as laid down in ECoR’s

Zonal DM Plan are carried out.vii. Enure co-ordination among all departments for efficient rescue, relief and restoration

operation.viii. Ensure information to SP Police and District Magistrate.ix. In case of sabotage, direct RPF to obtain quick clearance from State Police.x. In case of serious explosions or fire, clearance from Controller of Explosions is to be obtained.xi. Give prima facie cause of the accident along with forecast of expected date and time of

restoration.xii. Ensure timely information on the progress of rescue, relief, and restoration work with

following details: (a) Number of coaches searched. (b) Number of bodies identified. (c) Number of injured passengers recovered. (d) Number of coaches dealt with. (e) Nature of injuries to passengers. (f) Supplementary assistace required, if any. (g) Number of bodies recovered.xiii. Forecast for completion of each activity mentioned below should also be firmed up. These

target dates and times should be communicated to all officers andsupervisors at accident site:1. Re-railment 4. OHE fitness.2. Track fitness 5. Clearance of section.3. Points and inter-locking 6. Movement of first train.

13.2.2 Duties of Divisional Railway Manageri. Ensure that functionaries of different branches at the accident site carry out duties assigned to

them as per Zonal and Divisional DM Planii. Co-ordinate with Divisional Emergency Cell regarding assistance required.iii. Co-ordinate with Civil Authorities especially with regard to :a. Requisition of buses from State transport authorities, with Loco Pilots for round the clock duty.b. Arrange waival of Post Mortem formalities.c. Arrange positioning of Municipal Official in the CAC for issuing of Official Death Certificate.

96

13.2.3 Formation of two teams at accident site for round the clock workingi. At the accident site, departmental officers available from both HQ and division shall be formed

into two teams for round the clock working in 2 shifts, preferably 8hrs. to 20 hrs. and from 20 hrs. to 8 hrs.

ii. PHODs/CHODs shall be available on duty during the day time.iii. PHODs/CHODs shall take on the spot decision regarding composition of the team for night site

shift for their respective department. This composition should not normally be changed during the 3-4 day stay at the accident site.

iv. Branch Officers shall be available on duty during the day time.v. Branch Officers shall take on the spot decision regarding composition of the team for night shift

for their respective department. This composition should not normally be changed during the 3-4 day stay at the accident site.

vi. Similarly, supervisors available from both HQ and divisions shall also be put in two teams.13.2.4 Duties of Operating Department

Immediately after getting the information.i. all sectional TIs and Supervisory SSs should be directed to reach the accident site by first

available means.ii. Similarly additional RG/LR staff from the section should be sent to adjacent stations on either

side so that additional shunting work can be done.iii. Since considerable amount of shunting is required to be performed at adjoining stations, 2 traffic

supervisors in 2 shifts should be posted at adjoining stations on each side.iv. Ensure that special trains are sent into the accident affected block section according to the

sequence detailed in Chapter 8.3.v. Ensure proper marshalling of crane while proceeding to the accident spot in the block section.vi. Ensure that Engineering vans of the ART are placed nearest to the accident site for this purpose;

Engineering van/wagon should be placed closest to site of accident by sending it in pushing condition.

vii. Ensure prompt clearance of stranded passengers at the site in coordination with the Divisional Emergency Cell.

Viii Regarding running of special trains, keep in touch with Divisional Emergency Cell and give requirement from site

13.2.5 Duties of Safety Department i. Preserve all clues and evidences regarding probable cause of the accident and ensure that these

do not get disturbed till police clearance is received. ii Ensure that video/still photographs by digital cameras are taken as required. iii. Ensure that joint measurements, observations are recorded in the prescribed proforma before

restoration work begins. iv. Ensure that unaffected rolling stock is moved away from the site and thereafter stabled at

convenient location for further examination during accident inquiry. v. Ensure that evidence of train staff, station staff and public are recorded on the spot. vi. Addresses of passengers willing to give statements later should also be obtained. vii. Ensure that special trains are sent into the accident affected block section according to the sequence detailed in Chapter 10, Section 3.

97

13.2.6 Duties of Medical Department i. Main functions Main functions of the Medical department can be broadly classified as:- Taking an initial round of hospitals and assessment of situation.- Taking out injured passengers from accident involved coaches.- Attending to injured passengers and giving them First Aid.- Preparing list of injured passengers.- Classification of their injuries.- Transporting them to hospitals and getting them admitted.- Post admittance hospital care of the injured.- Dealing with dead bodies.ii. General- Ensure collecting blood and urine samples of train crew in case the same is necessary.- Organise as many road ambulances as possible at the accident site.- Data Bank of Divisional DM Plans has names, telephone numbers and other details of hospitals

near the accident site. They should be contacted on phone for sending road ambulances along with team of doctors.

- Set up Medical Counter in UCC and CAC for passenger assistance.- Set up First Aid Posts in LCCs.

iii. Site ManagementLeader of Team ‘A’ (Normally CMS/MS In-charge of the Division) would take control of the site, co-

ordinate relief measures and distribute duties amongst doctors available as detailed below;- Different teams and groups will be formed for discharging various duties of the Medical

department as detailed in Section (7.5) above. Each should consist of 4-6 members and each group should consist of 3-5 teams, depending upon requirement.

- One group of doctors will take a round of various hospitals where injured passengers have already been admitted. (Para ‘iv’ below).

- One group consisting of 4-5 teams of doctors and para-medics will taken out injured passengers and dead bodies from accident involved coaches. (Para ‘v’ below).

- One team will attend to injured passengers and give them First Aid and other medical treatment. (Para ‘vi’ below).

- One team will prepare list of injured passengers, note down details of their injuries and classify them. (Para vii & viii below).

- One team would be in-charge of transporting injured passengers to hospitals and getting them admitted. (Para ‘ix’ below).

- One team would be in-charge of post admittance hospital care of the injured. (Para ‘x’ below).- One team will deal with dead bodies after these have been extracted from coaches. They will

prepare a list and arrange for their preservation. (Para ‘xi’& ‘xii’ below).- In case sufficient doctors are available then more groups should be formed for rescue operations.

(Para ‘v’ below).iv. Taking an initial round of hospitals- Separate doctors will be deputed to visit each hospital where injured passengers have already

been shifted.- One commercial officer will also accompany doctors and make a general assessment.- At the hospital, they should collect information about dead/injured persons, their name, age, sex,

address, telephone no., name and telephone no. of relatives / friends, nature of the injury, etc.- These information should be immediately communicated to CMS/MS at accident site by using

local PCO/Cell phone etc.- Prepare a list of persons dead/injured already in hospitals in three copies by using carbon paper.

98

- The list thus prepared is to be signed by Railway doctor on duty in the hospital. One copy is to be handed over to the Commercial Department.

- 2nd copy to be kept with the doctor in charge as office copy and the 3rd copy to be given to paramedical staff to get multiple photocopies for further distribution.

- One copy should also be sent to CAC for being fed into the Personal Computer provided in the CAC.

- The initial list prepared should be updated at regular intervals, as and when any change occurs and communicated to the emergency control.

v. Taking out injured passengers- Maximum number of doctors should be deputed for this activity.- This group should consist of at least 4-5 teams. If numbers permit, more such teams should be

formed.- Teams involved in rescue operation should ensure rapid access to all injured passengers.- They should take assistance of Mechanical/Engineering/RPF staff to extricate injured

passengers.- Each team will join up with teams of Mechanical staff who would also be involved in extracting

dead and injured from coaches.- Maximum number of coaches should be tackled simultaneously, except those that have climbed

on top or have telescoped into one another.- Coaches should be thoroughly searched including lavatory and vestibule portions before

abandoning further search and moving on to the next coach.vi. Attending to injured passengers- One team will be asked to provide medical treatment to injured passengers immediately

after their evacuation from coaches.- Ensure stabilization of condition of injured passengers already taken out from coaches, before

they are dispatched to hospitals by road.- In case of patients in critical condition where stabilization of condition at site is not possible,

they should be moved immediately by road ambulance or shifted to ARMV.vii. list of passengersa. Collect list of injured passengers prepared by TS/TTEs and assess the situation.b. Separate lists to be prepared coach wise.c. The list should contain following details;- found Conscious: Name, sex, age, identification marks, address, ticket number, originating and

destination station.- If found Unconscious: Approximate age, sex, identification marks, ticket number and other

particulars if relatives and friends are available.d. Once the preliminary list of injured passengers has been prepared, the list should be signed by

the CMS/MS in-charge and a copy handed over to commercial department.e. The list of injured passengers will thereafter be updated periodically, as rescue and relief work

continues and fed into the Personal Computer provided in the UCC/LCC.viii. Classification of InjuriesA Injuries are classified as under:a ‘Grievous’ injuries as defined below.b ‘Simple’, but excluding ‘trivial’ injuries such as abrasions or bruises.

Following are considered to be grievous injuries (as per section 320 of the Indian Penal Code):- Permanent privation of sight of either eye.- Permanent privation of hearing of either ear.- Privation of any member or joint.- Destruction or permanent impairment of powers of any members or joint.- Permanent disfigurement of head or face.- Fracture or dislocation of a bone or tooth.

99

- Emasculation.- Any hurt which endangers life, or which cause the sufferer to be, during the space of twenty

days, in severe bodily pain or unable to follow his ordinary pursuits. Injuries other than those defined above are considered to be simple injuries.

B. Apart from injuries defined above, there may be cases where a passenger or trespasser receives only petty abrasions or bruises.

These are of trivial nature and technically speaking should not be taken as injuries.C. “A Railway employee or a passenger or a trespasser shall be considered to be “ injured ” only

when he/she is incapacitated following customary vocation for more than 48 hrs. Such injuries are classified as under”

i Serious (including grievous injuries).ii. “Minor” or “Simple”.D. Classify injured passengers into separate categories as grievous or simple.E. Inform Commercial department for arranging ex-gratia payment.F. Classification of injuries may be changed in the light of X-rays and other detailed findings

after admission and should be intimated to UCC and LCCix. Transporting injured passengers to hospitals- One team will be asked to arrange transport of injured passengers to nearby hospitals.- Ensure expeditious transportation of injured either to AMRVs or to nearby hospitals.- Critically injured passengers should be transported by means of road ambulances and other by

means of ordinary road vehicles.- Commercial staff should also be associated with transfer of injured passengers to hospitals.- Before doctors and supervisors leave the accident site for hospital duty, they should note down

the DOT and mobile Telephone nos of the accident site, CMS, MS and other doctors at the site for quick communication.

- Doctors going to different hospitals should have separate vehicles.- In case sufficient numbers of Railway vehicles are not available, they should hire taxis for their

movement by withdrawing from station earnings.x. Post admittance hospital care- One Railway doctor, one commercial supervisor and one welfare inspector should be deputed

round the clock at each hospital.- If large number of hospitals are involved 2/3 hospitals may be given to one doctor. In that case,

the doctor, in consultation with CMS/MS, should station himself at the hospital where maximum no. of patients are admitted.

- Make an assessment about capabilities of the hospital to handle injured persons especially with reference to types of injuries they have suffered.Decide whether the patient needs to be shifted to other hospital with better facilities and then arrange to shift the patient.

- In case any injured passenger succumbs to his injuries in the hospital, then the doctor in-charge of that hospital should up date this fact to the medical counter at CAC.

xi. Care for the Dead- 20 nos of collapsible coffins which is available at each Divnl. Hospital will be transported to the

site by ARMV, road vehicles or train services as per need.- Air-conditioned mortuaries available with Divnl. Hospital to be utilized to store at least six

bodies.- There is provision of Embalming Gun and Chemicals to ensure that bodies are preserved for

reasonable time and if necessary the bodies can be transported to Divnl. Hospital till claimed by relatives.

- 20 nos of body bags which are available with Divnl. Hospital is to be utilized. - In case of a major disaster the usual complement of medical staff in any ARMV is grossly

inadequate for undertaking work of this magnitude.This should be augmented from nearby divisions/zones depending on the requirement.

100

- Adequate number of Safaiwalas and other health workers who have come to the accident site should be mobilized for this purpose.

- Dismembered bodies begin emitting foul adour after two days. Carrying out this task under such circumstances become a real problem.Therefore,target should be to extricate all dead bodies within 24 hrs.

- Dead bodies should be dealt with coachwise, otherwise bodies taken out from different coaches get mixed up.

- Bodies taken out from coaches should be stacked at quite some distance from the track in front of respective coaches, in separate lots, coach wise.While this may slow down the work initially, in the long run it is more systematic since bodies don’t get mixed up.

- Shift dead bodies from coaches to a nominated place at the accident site with the help of paramedical staff, SJAB, Scouts, Civil Defence personnel,other Railway staff and non-Railway volunteers available at site.

- Ensure covering of dead bodies with shrouds.- label (white cloth of 12”x9” written by marker pen) on body bag on each dead body on the chest just below the neck as below:

Date: _________ Dead Body serial No _________ Coach No: _________ Age : _____

Sex : _____

Name : ____________________________________________

- In case of unidentified dead bodies, against the item name’, it should be written as unidentified-1/unidentified-2, etc. Approximate age should be estimated from the appearance, such as between 35-45 years.

- 5 photographs preferably by digital camera should be taken of each dead body. Two should be close up of face from in front and sideways, third should be with the label visible as mentioned above and fourth and fifth should be of full length of the body.

- Each body should also be video photographed.- After photographs have been taken, each body should be placed inside a plastic bag with zip

having proper labeling system where some information is also to be provided.- After this, bodies will be handed over to GRP or local police for safe custody.- Take necessary steps to handle unhygienic condition that may arise due to

decomposed/mutilated bodies.

101

Xii Preservation of dead bodiesa. Numbering and photography of bodies should be done even when relatives are on hand to claim

the body.b. Arrangements have to be made for a more permanent location for them till such time as the next

of kin arrive to claim these bodies.c. In all such accidents passengers are invariably separated from their belongings. As such in many cases there are no tickets or other identification papers on their possession.d. This problem is further compounded in unreserved coaches where no reservation charts are available.e. Identification problems come up in case of mutilated bodies also. In such cases, photographs are better means of identification.f. Arrange for hiring of a couple of big halls, for keeping bodies.g. Rooms should preferably be at a single location so that relatives do not have to go around from mortuary to mortuary.h. A large building having number of rooms would be ideal for storing them. Best option would be to take over a school building temporarily.i. Arrange to move dead bodies to nominated buildings being used as temporary mortuaries.j. Bodies should be neatly lined up with their numbers prominently displayed, and kept in different

rooms, coach-wise.k. Notice Board outside the building should display the room nos where bodies extracted from a

particular coach have been kept.l. These details should also be posted on a notice board outside each room.m. This will prevent unnecessary handling of bodies, which in any case would be in an advanced

state of decomposition.n. For dead bodies whose relatives are not readily available and delay is expected, arrange for their

preservation by dry ice. Etc.o. Procure following items from local market for dealing with dead bodies :1. Shrouds 3. Coffins2. Polythene bags 4. Dry icep. Commercial staff should be put on round the clock duty in the building housing the temporary

mortuary for guiding relatives as and when they come.13.2.7 Duties of Commercial Departmenti. Main functions of the Commercial department can be broadly classified as:- Providing beverages and catering to injured and uninjured passengers through IRCTC.- Initial round of hospitals and assessment of situation.- Preparing list of injured passengers.- Assisting transportation of injured passengers to hospitals and getting them admitted.- Payment of ex-gratia to injured and next of kin of dead.- Dealing with refund and claims compensation formalities.- Taking charge of luggage and consignments.- Assistance in post-admittance hospital care of the injured.- Taking care of relatives.ii. General- Before Sr. DCM proceeds to accident site he should arrange withdrawal of sufficient cash from station earnings.- At the accident site, handpicked commercial supervisors should be deput for manning

commercial counters in UCC and CAC.- Each commercial counter in CAC is to be manned by one group as detailed in Chapter 12, Sec-

6(six). Co-ordination with other depts. during the process of salvage is must.

102

iii. Withdrawal of cash from station earnings- In order to meet accident related expenditure, Officers can withdraw money from station

earnings duly following the procedure incorporated in Commercial Manual Vol. II Rule No.2425.

- Departmental expenditure necessitated for floods, accidents or earthquakes, etc.- Ex- gratia payments to persons involved in train accidents.- Procedure and accountal as detailed below should be followed (Para xi & xii below).iv. Hiring of Vehiclesa. A large number of road vehicles are required at an accident site for following purposes:- Taking injured passengers, doctors and other important officials to hospitals.- Clearance of uninjured passengers.- Taking dead bodies to mortuaries.- Bringing men and materials, etc. to accident site.- Taking unclaimed luggage for being kept in safe custody.- Taking relatives to hospitals and mortuary.- Other miscellaneous work.b. For this purpose apart from whatever number of Railway vehicles may be available, extra road

vehicles may be hired.c. Adequate number of road vehicles should be attached to CAC for taking relatives to hospitals, mortuaries etc.d. Nominated Railway staff to be attached to each hired vehicle round the clock (even group ‘D’ would suffice), so that optimum use can be made of the vehicle.e. Buses from State transport authorities should also be requisitioned along with extra Drivers for

round the clock duty.f. One Railway staff should be put in charge of each bus on round the clock duty,who will

accompany the bus wherever it goes and bring it back in time (even group ‘D’ would suffice).g. In case hospitals are in different towns, then road transport buses should be put on fixed time

round trip schedule for movement of relatives from CAC to various locations and back.h. All hired vehicles and requisitioned buses should have stickers pasted on their front and rear

windscreens indicating ‘RAILWAY ACCIDENT DUTY’.v. Catering arrangements- Arrangements for supply of food and beverages to not only injured but also to other passengers

of the accident involved train should be swiftly organized.- Food and beverages should be supplied free of charge.- These may be arranged from Railway sources or outside sources as necessary, including IRCTC

or their contractors.- To supplement Railway catering arrangements nearby dhabas and hotels should be contacted

and arrangements made for opening up stalls at the site.vi. Clearance of uninjured passengers a. First of all, arrangements for water and food for stranded

passengers should be made.b. Clearance of accident-affected passengers from accident site should be planned along with

operating branch who will provide the empty coaching rake. c. Make announcement thorough PA system informing passengers regarding their clearance from

site either by:- Front portion of the accident involved train.- Rear portion of the accident involved train,- Empty coaching rakes that have been brought to the accident site,- Road bridging that has been arranged.d. Arrange adequate coolies for carrying passengers luggage while they transfer to the new train.e. In case of road bridging, arrange road transport to clear stranded passengers, record details of

passengers dispatched and relay particulars to Divisional Emergency Cell.

103

f. Senior-most official at site shall have powers to arrange conveyance for affected passengers free of charge by any available mode of transport and also incur expenditure for carriage of passengers’ luggage, etc.

vii. Preparing list of injured passengersa. Collect list of injured passengers prepared by TS/TTEs after confirmation by Doctors.b. Separate lists to be prepared coach wise by Medical department.c. This list should be in fed into the Personal Computer available in the CAC.d. The list should also be e-mailed to the Divisional emergency Cell and Hq. Emergency Cell.e. The list of dead and injured that is initially fed into the PC will thereafter be updated

periodically, as rescue and relief work continues.viii. Amount of Ex-Gratia payable a. The amount of ex-gratia relief payable to injured passengers or to dependants of dead are as

under :- In case pf death - Rs.15,000/-- Grievous injury - Rs. 5,000/-- Simple injury - Rs. 500/-b. The amount of ex-gratia relief admissible to road-users who meet with an accident due to

Railway’s prima facie liability at manned level crossing gate accidents will be as under :- In case of death - Rs.6,000/-- Grievous injury - Rs.2,500/-- Simple injury - NILc. Payment of ex-gratia will be made on the basis of categorization of their injuries made out by

doctors at site.d. No ex-gratia payment would be admissible to trespassers, persons electrocuted by OHE and road

users at unmanned level crossings.e. Ex-gratia payment should also be made to Railway staff killed or injured by a moving train

while performing their duty, for example, gangman working on track run-over accidentally by a moving train.

f. Ex-gratia amount is to be paid in cash.g. In case of injured passengers, ex-gratia should be paid to the injured passenger himself or in case

he is too ill, to his relative in his presence.h. In case of death cases where relatives identify and claim the body, following precautions are to

be taken:- Photograph the face of the body from in front and from the side.- Photograph the person taking the ex-gratia payment.- Record the relationship of the person claiming the body along with details of proof, if any.- In case enhanced ex-gratia is announced by the Hon’ble MR. Then the enhanced amount should

be paid by cheque by Accounts department.- Ex-gratia paid is not to be adjusted against claims compensation payableas decreed by RCT

subsequently.i. Payment should be arranged preferably on the spot by a senior scale officer nominated by GM

after making such enquiries as can be reasonably made on the spot after immediate needs by way of medical attendance etc., to injured persons have been attended.

ix. Refund and Claims Compensation- Refund of fares must be granted in the CAC for unfinished journey as per rules.- Injured passengers and next of kin of deceased passengers must be supplied with blank claims

compensation forms along with Claims Booklet explaining complete procedure.- Photocopy of a filled up Claim Compensation form may also be given along with the blank form

so as to help them in filling it up.x. Luggage and consignments- As and when unclaimed luggage and personal belongings are taken out from coaches, a list

should be made coach wise, and each item should be tagged with coach no.

104

- A list of each item with distinguishing marks should be made.- If possible, the cabin number inside the coach should also be indicated.- Luggage claimed should be handed over on satisfactory proof of ownership.- Unclaimed luggage and personal belongings of injured/dead passengers should be taken

possession of for safe custody.- Unclaimed luggage should be stored in a safe place, preferably, part of the some

building/enclosure which as being used for preserving dead bodies.- These should be stored in separate rooms coach wise so that it is easy for relatives to identify.- A list should be displayed outside each room indicating the coach no. whose luggage is stored

there.- It is the responsibility of Commercial department to take charge of all unclaimed luggage etc.

These should be taken over from the charge of RPF.- Booked luggage, parcels and consignments available in SLRs, VPUs etc. should be taken out

and sent by road to nearest Jn. Station for safe custody.- Booked perishables goods available in SLRs, VPUs should be taken out and either auctioned at

site or sent by road to nearest Jn. Station for being auctioned.- RMS consignments on the train should be shifted for safe custody till Postal Authorities come

and take over.xi. Withdrawal from station earnings – procedure In order to meet accident related expenditure,

Officers can withdraw money from station earnings duly following the procedure incorporated in Commercial manual Vol.II rule No: 2425.

- Departmental expenditure necessitated by floods, accidents or earthquakes, etc. -Ex-gratia payments to persons involved in train accidents.

xii. Withdrawal from station earnings – accountal- The withdrawl from station earnings will be against station pay order. The Officer withdrawing

money from station earnings is personally accountable for its correct expenditure and submission of vouchers to the Sr. DFM through Sr. DCM of the concerned Division.

- Branch Officer of the concerned department shall be responsible for submission of monthly statements of the amount of money withdrawn from station earnings to Sr. DCM, who shall consolidate such withdrawl and submit a report to CCM and FA&CAO (T) accompanied with relevant supporting paid vouchers on the 1st week of the subsequent month.

- Executive officer concerned shall furnish full particulars of the amount withdrawn, details of payments made, reasons for the payment, the rate and period for which payment is made and the total amount paid with the acquittance to Sr DFM.

- Sr DCM will compile a monthly statement of all withdrawals from station earnings of his division and send it to CCM and FA& CAO(T).

- Branch Officer shall be responsible for submission of vouchers against expenditure incurred out of the station earnings withdrawn within 15 days to the Sr. DCM who shall consolidate such withdrawl and submit to Sr. DFM of the respective Division, failing which the amount so withdrawn shall be recovered from the concerned Officer’s salary.

105

Chapter – 14SITE MANAGEMENT PLAN – III

14.1 DUTIES OF MECHANICAL DEPARTMENT14.1.1 For discharging the dual responsibility of extricating injured passengers & dead bodies from

coaches and toppling those coaches whose search has been completed, 2 separate groups will be formed at each end for purposes of ‘search and rescue’ and ‘off tracking of coaches’.

14.1.2 Once 4ARMVs, 2 ARTs and 2 BD specials have arrived at the accident site from both ends, normally no more mechanical equipment will be required from anywhere else. The main work will then consist of using of these resources effectively and efficiently.

14.1.3 Different teams and groups will be formed for discharging the dual responsibilities of the Mechanical department. Each team should consist of 4-6 members and each group should consist of 3-5 teams, depending upon requirement.

14.1.4 One Sr. Supervisor should be in-charge of each team conducting search and rescue at the site. All such ‘search and rescue’ groups at each end of the accident site would function under directions of an AME.

14.1.5 Similarly, one Sr. Supervisor should be in-charge of each team working on ‘off tracking of coaches’ at the site. All such ‘off tracking of coaches’ groups at each end of the accident site, would function under directions of another AME. The second AME concerned would also be in-charge of the crane at that end.

14.1.6 Take precautions in electrified section that power supply is switched off before commencing rescue/relief work.

14.1.7 Use necessary safety equipment like hand gloves, helmet etc.14.1.8 If spillage of inflammable substances is suspected, then only cold cutting equipment should be

used.14.1.9 In case of suspected sabotage, ensure minimum interference to clues. Save lives and extricate

passengers after video and digital photographs have been taken.14.1.10 Be cautious in using rescue tools like gas cutters, cold cutters, spreaders, hydraulic jacks etc.

so that passengers trapped inside or buried under the debris do not get hurt.14.1.11 Ensure marshalling of ART according to site requirement before it is sent into the accident

involved block section.’14.1.12 For efficient extrication of entrapped passengers take assistance of Medical/Engineering

departments.14.1.13 Each team will join up with Medical teams who would also be involved in extracting dead and

injured from coaches.14.1.14 Maximum number of coaches should be tackled simultaneously, except those that have

climbed on top or have telescoped into one another.14.1.15 Road cranes of sufficient capacity should be arranged so that these cranes can start working

from the center while the 140T cranes could continue working from either end.14.1.16 Trucks should be arranged for carrying BD equipment near to accident involved coaches, so

that number of coaches can be simultaneously tackled and more work centers can be opened up.14.1.17 Examine unaffected or re-railed rolling stock and certify their fitness for further movement. 14.2 DUTIES OF SECURITY DEPARTMENT Main functions of the Security Department can be broadly classified as :i. Co-ordination with GRP and Local Police.iii. Protection of luggage.ii. Crowd management. iv. Protection of Railway property.14.2.1 Liaison with Civil Policei. In case of sabotage, liaison with Local Police & officials of District Administration and get

early clearance.ii. Clearance should be obtained as expeditiously as possible, for starting restoration work.

106

iii. Additional manpower should be requisitioned from local police officials and District Administration for purpose of crown control.

iv. Exemption should be obtained from SP of the district for waiving off formalities of Post Mortem of dead bodies.

v. Obtain assistance from GRP and Local Police as and when required.14.2.2 Crowd Managementi. The first problem at an accident site is that of surging crowds. Carrying out any kind of rescue

and relief operation becomes next to impossible due to crowd.Railway men who try to undertake any kind of rescue and relief work become victims of mob fury.

ii. Cordon off the site and prevent unauthorized entry of outsiders.iii. Segregate the area of accident by putting up temporary barriers using nylon ropes or any other

make-shift device available at the scene so that outsiders do not disturb the site or hamper rescue operations.

iv. These barriers should be at quite some distance away from the track, so that UCC, CAC and LCCs are inside the cordoned off area.

v. Provide barricade and ask for additional force to control crowd during VIP visit.14.2.3 Protection of luggagei. Protection unclaimed luggages of passengers till these are duly taken over by commercial

department for safe custody.ii. Unclaimed luggage of passengers should be isolated and stacked coach wise,with proper

labeling indicating coach no from which recovered.iii. If possible, the cabin number inside the coach should also be indicated.iv. All such unclaimed luggage should be protected till they are handed over to claimants or taken

over by commercial department.v. Unclaimed luggage should be stored in a safe place, preferably part of the same school building

which is being used for preserving dead bodies.vi. These should be stored in separate rooms coach wise so that it is easy for relatives to identify.14.2.4 Protection of Railway propertyi. Protect Railway consignments/goods/parcels till these are duly taken over by commercial

department and dispatched to nearest station for proper disposal.ii. Guard perishables goods till they are auctioned off at site or till they are dispatched to nearest

station or being auctioned.iii. RMS consignments on the train should be shifted to school building for safe custody till Postal

Authorities come and take over the custody.iv. Provide security for the cash withdrawn for payment of ex-gratia by the commercial department.v. Preserve all clues and evidences regarding probable cause of the accident and ensure that these

do not get disturbed.vi. Ensure that no Railway staff tampers with any track fittings, or rolling stock parts.vii. Anybody found moving under suspicious circumstances should be questioned.viii. No Railway staff should be allowed to move about near the accident site with loose or piece

meal equipment.14.2.5 Generali. RPF personnel should respond to any call for assistance to rescue victims and transport them to

the nearest hospital.ii. Information updated by field personnel at the scene of incident to the RPF functionary in the

UCC, giving the latest situation.

14.3 DUTIES OF ELECTRICAL DEPARTMENT14.3.1 For discharging the dual responsibility of providing illumination at site and managing the

OHE, 2 separate units will be formed at each end of the accident site consisting of ‘General branch’ officers & staff and TRD officers & staff.

107

14.3.2 Once 4ARMVs, 2ARTs and 2 BD specials have arrived at the accident site from both ends, normally no more electrical equipment will be required from anywhere else. The main work will then consist of using of these resources effectively and efficiently.

14.3.3 Different teams and groups will be formed for discharging various duties of the Electrical department. Each team should consist of 4-6 members and each

group should consist of 3-5 teams, depending upon requirement.

14.3.4 Site illuminationOne Sr. Supervisor should be in-charge of each group working at the site. All‘General Services’ teams at each end of the accident site, would function under directions of one AEE(G).

i. Senior most Electrical Officer at site would make a quick assessment of the electrical requirement of the site.

ii. This would be done keeping in mind the geographical spread of the site, the size of UCC, LCCs, CAC and any other requirement as necessary.

iii. Thereafter, he would assess the quantity of electrical fittings and generator sets available in ARMVs and ARTs.

iv. In order to set up adequate illumination facilities, all generator sets and lighting fixtures available in ARMVs and ARTs would be used.

v. First priority for lighting would be the accident site along the track where rescue, relief and restoration work is going on.

vi. Next priority would be given to lighting up of UCC, CAC and LCCs.vii. Additional requirements of generators and lighting fixtures, if any, should be called for

immediately from other Railway sources within the division, well in time.viii. In case divisional sources are inadequate, then sources from other divisions should be tapped.ix. Officer at site should hire additional generator sets, lighting fixtures and arrange fuel etc. as

required, from non-Railway sources available nearby. List of such sources are given in Divisional DM Plans.

x. Once generators and lighting fixtures have been set up, efforts should be made to tap local power supply from some nearby sources, if available.

xi. In case power supply is not available nearby and illumination has to continue on generator supply, then sufficient quantity of petrol and diesel should be procured and kept in stock.

14.3.5 OHE at siteOne Sr. Supervisor should be in-charge of each group working at the site. All TRD teams at

each end of the accident site, would function under directions of one AEE/TRD.i. Immediately OHE should be switched off. In case OHE is to be brought down,the same should

be done immediately so that working of crane does not get held up on account of OHE.ii. In case slewing of OHE suffices for some sections, then the same should be done quickly to

facilitate crane operation.iii. Sr. DEE/TRD shall arrange movement of 6 Tower Wagons along with men and material from

adjacent depots from both sides of accident site.iv. In case more tower wagons are required these should also be requisitioned from other depots

along with men and material.v. An assessment should also be made of the extent of damage to OHE masts, and other

equipment.vi. Additional requirement of materials, if any should be called for immediately from other Railway

sources within the division.vii. In case divisional sources are inadequate, then sources from other divisions should be tapped.viii. In case other divisional sources are also inadequate, then sources from other zones should be

tapped.ix. Availability of OHE masts is a long lead item. Requirement of masts should be quickly worked

out so that these can be moved immediately.x. Ensure temporary portals are erected without delay.

108

xi. In case damage to OHE is extensive and a wiring train is considered to be more efficient, then the same should arranged for from other zone after discussion with RE organisation.

xii. Ensure that the section is earthed before staff starts working near OHE.xiii. OHE should not be charged until all staff, tower wagons, cranes etc. have cleared the block

section.14.4 DUTIES OF SIGNAL & TELECOMMUNICATION DEPARTMENT

Duties of S&T department consists of providing sufficient and reliable means of communication at the accident site and other work centers.

14.4.1 Types of communication facilitiesFor this purpose following types of communication facilities should be provided:

i. Satellite telephones.ii. BSNL telephones.iii. Mobile, in case the area is under mobile coverage.iv. Walkie – Talkie sets.v. Railway telephones &vi. PA system.14.4.2 Locations

These should be provided at following locations:i. UCC ii. CAC iii. LCCs iv. Hospitals v. Mortuary vi. Any other locations as decided .14.4.3 Numbers to be providedi. Satellite telephones – 05 to be provided. 02 in UCC, 01 in CAC, 02 passengers.ii. BSNL telephones – 02 in UCC, 03 in CAC and 01 in each hospital.iii. Mobiles – as many as can be arranged in UCC and CAC. In addition to above at least 02 in each

hospital.iv. Walkie – Talkie sets – each functionary should be covered.v. One 25W VHF set shall also be provided in UCC.vi. One 25W VHF set shall be installed in a road vehicle so that mobile communication can be set

up, upto a range of about 10 Km.vii. Railway telephones – each functionary in UCC, CAC and LCCs should be covered.viii. In RE area emergency sockets will be utilized for extending communication to the accident site

and in non-RE area where 06 Quad cable is available the same will be utilized for providing communication.

ix. PA system – at UCC, CAC and LCCs.14.4.4 Public Address Systemi. Provide adequate number of PA system, Hand sets.ii. PA system should be provided in UCC, CAC and LCCs. These are to be used for

communicating with passengers and for giving directions to Railway staff.iii. For this purpose, additional PA systems may become necessary depending upon the

requirements at accident site.iv. Mega mikes available in ART will also be utilized.v. Volume of PA system in UCC, CAC and LCCs should be so adjusted that announcements

made over one of them reaches only those areas which are under its jurisdiction. It should not interfere with announcements being made by other PA systems.

14.4.5 Generali. Ensure availability of adequate copies of Disaster Management telephone directory containing

important telephone numbers.ii. Adequate number of Mobile Battery Chargers should be provided in UCC, CAC and LCCs

along with number of spare batteries.

109

14.5 DUTIES OF ENGINEERING DEPARTMENT Some duties have been detailed in Chapter 11 Section 8. Additional duties are as follows:

14.5.1 AEN/SEE(P.Way/Works) shall collect men, rescue tools and arrive at site by fastest means possible.14.5.2 Set up UCC, CAC and LCCs at the accident site.14.5.3 Assist Medical/Mechanical Department in rescue work.14.5.4 If necessary contact Army/Navy/Air Base and collect required personnel like Divers for rescue operation.14.5.5 If necessary hire Private Road Cranes, bulldozers, Earth movers etc.14.5.6 02 Engineering specials, one from each end, carrying engineering material and gangmen from the section.14.5.7 Additional requirements of track materials, if any, should be called for immediately from other Railway sources within the division, well in time.14.5.8 In case divisional sources are inadequate, then sources from other divisions should be tapped.14.5.9 500 additional workmen are required who are to be moved from adjoining Divisions/Zones.14.5.10 Each such Division sending assistance should move 250 men along with 5artisans and 5

PWIs.14.5.11 One DEN and one AEN each should also move to the site of accident from each such

division.14.5.12 Plan for coordinated working and movement of track machine for quick restoration in

consultation with TRD and operating officials.14.6 DUTIES OF PERSONAL DEPARTMENT14.6.1 Sr DPO shall proceed to accident site along with all Welfare Inspectors.14.6.2 Assist Doctors in collecting details of injured/dead and shifting them to hospitals.14.6.3 WIs shall be available round the clock in shift duty to look after the welfare of injured persons

in each hospital.14.6.4 Issue complementary return journey passes to relatives for escorting injured and taking them

back home.14.6.5 Manning of personnel branch counters in CAC and discharge duties listed out for those

counters.12.7 DUTIES OF ACCOUNTS DEPARTMENT14.7.1 Making available sufficient amount of cash for meeting emergent expenses.14.7.2 Opening of current account in a local bank and getting permission for over draft facilities so

that large amount of cash is not required to be carried from far off stations.14.7.3 Issue of cheques for making of enhanced ex-gratia payments, if so announced at accident site

by Hon’ble MR.14.8 STAFF MATTERS14.8.1 First problem is of identifying Railway personnel.14.8.2 They should be supplied with coloured armbands to be kept in ARMVs/ARTs.14.8.3 Adequate number of armbands, gloves and facemasks should also be provided in the

ARMVs/ARTs.14.8.4 Second problem is of communicating with Railway personnel in the crowd.14.8.5 Microphones/loud hailers provided in ARMVs/ARTs should be used both for crowd control

as also for giving instructions to Railway personnel working at accident site.14.8.6 Once initial rescue operations have got underway, arrangements have to be made for water

and food for Railway staff working at site. Contract arrangement should be made for supply of food.

14.8.7 Spare coaches should be stabled at nearby stations where watering andcharging facilities are available for stay of staff.

110

(Chapter – 15) PASSENGER MANAGEMENT

15.1 GENERAL15.1.1 Assistance to passengers and their relatives is of utmost importance in relieving them of same

of their misery.15.1.2 Injured passengers and their relatives are to be treated with utmost courtesy, concern and

sympathy to alleviate their trauma and discomfort.15.1.3 For dealing with relatives arriving from far long corners of the country, staff fluent in the local

language of the place from where the train originated should be used as interpreters.15.1.4 Commercial supervisors & WIs should be assigned to talk to injured passengers to ascertain

from them whether they wish to call relatives.15.1.5 Injured passengers should thereafter be provided with either mobile or BSNL STD phones in

order to enable them to speak to their relatives.15.2 HOSPITALIZATION OF THE INJURED15.2.1 General policy in case of Railway accidents in which casualties occur is that of rapid

evacuation to Railway hospital after rendering immediate and necessary first-aid treatment.15.2.2 In case there are no Railway hospitals nearby, then they are to be admitted in the nearest Govt.

hospitals.15.2.3 In following cases, injured may be taken to a Private hospital.i. When there is no Railway or govt. hospital available within a radius of say 8 kms, of the site of

accident or.ii. When the attending doctor certifies that the treatment in private hospital is necessary in the

interest of the patient.iii. Except where Railway doctor certified, such injured passenger should normally be eligible to the

lowest class of accommodation in private hospitals where different scales are available.iv. Where the family of the injured person desires to be provided with a higher class

accommodation, the family should give in writing to pay the extra cost involved directly to hospital authorities.

15.2.4 For this purpose, each division should make out a working arrangement with such private hospitals as may be necessary in areas served by them so that in an emergency injury cases can be referred to hospitals concerned without loss of time.

15.2.5 To facilitate matters and to avoid misunderstandings, CMD should draw up a list of such private hospitals bearing in mind Railway and non-Railway hospitals in the vicinity.

15.2.6 Power has been delegated to MS/ARMV-in-charge for settlement of charges to be paid for such cases for each class of accommodation.

15.2.7 Payments to private hospitals under this para can be arranged locally by the Railways and Ministry of Railways approval is not necessary. (Extract of Para 701(1) & Para 712 of Chapter VII of IRMM and Para 1421 of Indian Railway Establishment manual and M.O.Rs letter No. MH59/MES/ 96/medical alt. 18.12.1959).

15.2.8 When injured are admitted in non-Railway hospitals, Railway doctors should be deputed to these hospitals to render necessary assistance, including supply of medicines as required which may not be available in these hospitals.

15.2.9 They should also carefully monitor the condition of injured and maintain an updated list with all details.

15.2.10 If more than one hospital is involved, apart from deputing doctors to individual hospitals, a Railway doctor should also be deputed to coordinate and maintain centralized updated position.

111

15.3 FACILITIES TO BE MADE AVAILABLE IN HOSPITAL15.3.1 There should be a separate reception counter manned by commercial supervisor or WI at the

entry to the hospital for dealing with relatives of patients who arrive.15.3.2 A chart should be displayed at this reception counter indicating ward nos. where accident

patients are admitted along with their names, coach no wise.15.3.3 At the entry to each such ward, a second list should display the name of the patient, coach no

and the bed no inside the word.15.3.4 Commercial staff and WI on duty at that hospital should carry a last indicating the name,

address and telephone no of relatives as given by the patient, and whether they have been informed or not.

15.3.5 Arrangements should be made to inform the next of kin or a relative or friend of the deceased, in case identity of the person involved in accident becomes known.

15.3.6 As each relative arrives his name should be marked in the list against the passenger’s name.15.3.7 Reception counter should be provided with BSNL telephone with STD facility.15.3.8 There should be 02 mobile telephones for being taking to patients inside words for making

outgoing calls.15.3.9 Complete medical care of all passengers including payment of medical bills till their final

discharge should be provided.15.4 COMMUNICATION15.4.1 STD Telephones/Mobile phones should be made available to passengers to communicate with

their relatives.15.4.2 Railway Telephones available at adjoining Stations/Cabins/Gates shall be extended to the

accident site.15.4.3 In case of passenger train accident mobile phones which will be kept at ART/ARME will be

used by the stranded passenger free of charge.15.5 ARRIVAL OF THE RELATIVES.i). After a few hours the relatives of the dead/injure will start arriving.ii). Adequate number of ‘Display Board’ should be available in the ARME/ART.iii). They should be placed at a suitable place to lead the relatives to the CAC.iv). Loud speaker should be used to direct the relatives to CAC.v) Different counter should be opened to assist them as per Para 13.7.15.6 CARE FOR THE RELATIVES.(i) Welfare inspector(WI)/Commercial Inspector(CI) should be available in the CAC to take the

relatives to the hospital where the injured are admitted.(ii). Name and address should be collected from the ‘Reservation Chart’ after arrival of the relatives.(iii). If the injured passenger is required to be admitted in the hospital, WI/CI should accompany

them.(iv). Vehicles to be hired to shift the injure/unconscious/relatives to hospital/ mortuary.(v). WI/CI must be present there till their relatives meet the injure/dead.(vi). WI/CI should assist them to fill up all the formalities.(vii). Shelters and readymade food should be arranged for the relatives of the dead/injure.(viii) if required the passengers to be shifted to hotel/dharmsala on rent.15.7 SINGLE WINDOW CLEARANCE15.7.1 CAC should have provision of single window clearance for all legal formalities & multiplicity

of paper work.15.7.2 Counters provided in CAC should have facilities for following items in the given sequence as

indicated in Annexure – 3.15.7.3 Reservation chart, for locating the name.15.7.4List of dead and injured along with name of hospital. The name of passengers involved should

be checked up from the list of dead or injured, if available, and their current status informed.15.7.5 Counter for providing commercial supervisor or WI as escort along with a vehicle, for

accompanying the relative and going around to various hospitals or mortuary.

112

15.7.6 Railway doctor for issue of Medical Death Certificate.15.7.7 Govt. doctor for issue of Post Mortem Clearance, in case the same is necessary.15.7.8 Municipality official for issue of Official Death Certificate.15.7.9 Local police for issue of authority for handing over of dead body.15.7.10Claims counter – Payment of ex-gratia and issue of Claims Compensation Form.15.7.11Counter for helping performance of last rites in case relatives decide to crematethe body there itself.15.7.12Pass counter for issue of return journey pass.15.8 PERFORMANCE OF LAST RITES15.8.1 In many cases relatives decide to perform last rites at the place of accident itselfinstead of taking the body back to their native place.15.8.2 In such cases Railways should render appropriate assistance to relatives forperforming last rites.15.8.3 Information about performance of last rites of the deceased would be conveyedto the relatives & transport will be provided for carrying the body.15.8.4 Assistance will be rendered by WI and Commercial supervisor.

113

(Chapter – 16)

MEDIA MANAGEMENT

16.1 OBJECTIVE16.1.1 To post the public with factual information pertaining to the accident.16.1.2 To convey certain information which is of use to passengers.16.1.3 To convey specific information which is of use to relatives of dead and injured passengers.16.1.4 To create a positive public opinion.16.1.5 To create a healthy relationship with the press and electronic media.16.2 DUTIES OF PUBLIC RELATION ORGANISATION (PRO)16.2.1 CPRO and his team will collect whatsoever information is available from Divisional Control

Office and first information would be released to the media within 60 minutes of intimation of the accident.

16.2.2 The information shall include telephone numbers of Help line Enquiry Booths.16.2.3 CPRO, PRO and the entire PR organization should proceed to the accident site in the 1st

Special train carrying GM and other HQ Officers.16.2.4 Number of photographers with digital cameras and video photographers should also be taken

along to the accident site.16.2.5 Both CPRO and PRO will be available in the UCC during the day.16.2.6 Responsible PR supervisors should be deputed during night shift for interacting with the media,

if necessary.16.2.7 CPRO will organize Press briefings at fixed timings as detailed in Section 6 below.16.2.8 PR organization shall monitor various important media channels to keep track of media

reporting. Suitable corrections/clarifications may also be issued, if required.

16.3 SPOKES PERSON16.3.1 Only GM, DRM, CPRO, Chief Emergency Officer in HQ Emergency Cell and Divisional

Emergency Officer in Divisional Emergency Cell are competent to interact or give interview to press and electronic media.

16.3.2 Apart from the above, any other Officer authorized by GM is competent to interact or give interview to press and electronic media.

16.3.3 Railway’s endeavor shall be to ensure that only factually correct and confirmed information is relayed to the media.

16.3.4 No inflated or exaggerated version of any fact should be relayed to the media.16.3.5 Unconfirmed new having no authentic source shall not be relayed to media.16.3.6 No Railway men shall express or voice any criticism, or express his personal opinion or views

about the accident, at any point of time.16.4 INFORMATION TO BE RELAYED TO PRESS AND ELECTRONIC MEDIAInformation to be given to media can be broadly segregated into following categories:16.4.1 Accidenti. Nature of the accident – date, time, place, exact location, train no, number of coaches involved

etc.ii. Details of how the accident most probably occurred.iii. Prima-facie cause of the accident will be relayed to Media only with the approval of GM.iv. Sabotage, even if suspected, will not be relayed to Media, without approval of Railway Board.v. Periodic reports regarding progress of rescue and relief work.vi. Expected date and time of restoration.

114

16.4.2 Un-injured passengersi. Steps being taken to provide beverages, refreshments and first aid treatment for unaffected

passengers.ii. Steps being taken by Railways for clearance of unaffected passengers.iii. Expected time of departure of front portion of accident involved train.iv. Its likely time of arrival at the destination.v. Expected time of departure of rear portion of accident involved train.vi. Its diverted route and likely time of arrival at the destination.vii. In case empty coaching rakes have been arranged, then details of the same.viii. Road bridging being done, labourers provided for transshipment of luggage.16.4.3 Dead and Injured passengersi. Steps taken by Railways to render immediate medical attention.ii No. of injured passengers rescued.iii. Breakup of their injuries:- Grievous,- Simple,- Trivial.iv. Names of hospitals where injured are being treated.v. Approximately how many patients have been admitted in each of these hospitals.vi. Names of injured passengers.vii. Communication facilities like Cell phones, STD phones provided at these hospitals.viii. Payment of ex-gratia.ix. Facilities offered to relatives of victims, including free pass for journeys.x. Special trains being run for bringing relatives of dead and injured.xi. Number of dead bodies recovered and number of bodies identified.16.4.4 Help line Enquiry Boothsi. Setting up of Help line Enquiry Booths.ii. Details of Help line enquiry Booths as follows:- Stations where these have been opened.- Telephone Nos.- FAX Nos.- Interest address of ECoR on the Rail net website16.4.5 Train Servicesi. Details of train operation with regard to diversion, cancellation etc.ii. Running of special trains for carrying relatives to the site of accident.iii. Expected departure time of relatives special from the originating stations.iv. Refund being granted in Help line Enquiry Booths for passengers whose journey have been

interrupted16.5 CASUALTY FIGURES16.5.1 In all accidents, as long as rescue and relief work continues, there is always a difference

between casualty figures given by Railways and casualty figures quoted by the Media.16.5.2 The reason for this difference is that Railways give casualty figures based on actual number of

dead bodies recovered, whereas Media estimates casualty figures based on the damage visible and likely final tally.

16.5.3 During Press Briefings, this point should be clarified that at that point of time so many bodies have been recovered.

16.5.4 However, it should also be made clear that casualty figures are likely to go upsince rescue work is still continuing.

115

16.5.5 Assessment regarding likely number of deaths and injuries may also be made if considered necessary. Such assessment should be based on:

i. Total number of coaches involved.ii. Number of coaches searched.iii. Number of coaches yet to be dealt with.16.5.6 Particular reference should also be made to coaches that are crushed or that have climbed on top, and have not yet been searched.16.5.7 For example, the media can be informed that as of 13 hrs., 02 coaches have been dealt with and

so many numbers of bodies have been recovered. 08 more coaches are still to be searched and casualties are likely to go up.

16.6 PRESS BRIEFINGS AT ACCIDENT SITE16.6.1 CPRO on arrival at accident site shall collect factual information from the OIC site and relay

the same to Media personnel at site and also to Divisional Emergency Officer in the Divisional Emergency Cell. Thus, an on lines communication channel will be established to keep media informed of all important details.

16.6.2 The first Press briefing will be held within one hour of CPRO’s arrival at site. Subsequent briefings will be held according to the schedule given below.

16.6.3 CPRO or PRO should be available in the UCC during Press Briefings.16.6.4 There should be fixed time for Press Briefings so that there will be no confusion regarding

different versions given to separate channels at various points of time.16.6.5 Simultaneous Press Briefings should be held at accident site as also at Hq. Emergency Cell and

Divisional Emergency Cell as per fixed timings given below so that the same version is given by all concerned.

16.6.6 Information to be given to the media will be of 30 minutes earlier. For example the media briefing held at 7:30 hrs. will convey all information as at 7:00 hrs on that date.

16.6.7 On the first two days, there should be 3 media briefings per day. These should be scheduled at the following timings:

i. 7:30 hrs, ii. 13.30 hrs, iii. 19.30 hrs16.6.8 Thereafter, as per condition of the site, media briefing to be done.16.6.9 All media releases will be up loaded on the East Coast Railway website, and new page opened

to give specific information with regard to the accident. The priority of information released to various media will be as under:

i. TV Channels.ii. Agencies UNI, PTIiii. Print Media.16.6.10 Convenience and conveyance of media shall be taken care of by PR personnel with assistance

of Commercial representatives at site. Media persons should be conveyed to hospitals where injured are being treated.

16.6.11Commercial department should ensure that list of passengers who traveled by the accident involved train along with list of dead and injured in the accident reach PR officials at the earliest.

116

Chapter-17

Rajasthan State Disaster Management Authority The State Government is primarily responsible for management of disasters. The State has appropriate

institutional setup for comprehensive hazard mitigation, preparedness, response and disaster relief and recovery.

A.Constitution of Disaster Management Authority The State Government has constituted a State Disaster Management Authority headed by the

Chief Minister to coordinate all disaster management activities among all line departments. The Authority consists of the following members:

Minister, Finance Minister, Water Resources Minister, Rural Development Minister, Health Minister, Urban Development Minister, Home Minister, Agriculture Minister, Science & Technology Minister, Revenue Minister, Transport Minister, Planning Chief Secretary Addl. Chief Secretary, Development Secretary, DM&R (Member Secretary)

Rajasthan State Disaster Management - Executive Committee

State Executive Committee

1. Chief Secretary Chairman

2. Principal Secretary, Disaster Management & Relief Member Secretary

3. Principal Secretary, Finance Member

4. Principal Secretary, PHED Member

5. Principal Secretary, Medical & Health Member

117

B. Disaster Management Group - Executive Committee

A Committee at the administrative level would be constituted under the chairmanship of Chief Secretary. The members of this Executive Committee on the Secretaries of the following Departments.

Home Finance Energy Public Works Urban Development Medical & Health Public Health and Engineering & Ground Water Secretary to Chief Minister Secretary, Irrigation Secretary, Agriculture Secretary, Animal Husbandry Secretary, DM&R (Member Secretary )Any of the following members may be asked to attend the meeting as and when

required by the Chairman: Station Commander, Army and its nominee General Manager, Railway Director General of Police Director General, Civil Defence Director HCM RIPA Incharge, Centre for Disaster Management BSNLDistrict Level Executive Committee:-

The District Collector will be responsible for coordinating all disaster management activities at the district level. There shall be a District Disaster Management Authority headed by Collector.. The District Disaster Management Committee comprises members from Zilla Panchayat, Zilla Parishad, different line departments, NGOs, district Red Cross and others to be notified by the Department of Disaster Management from time to time.In times of disasters, Distt. Collector shall constitute a District Relief Committee to oversee management of relief. This will be in accordance with the instructions issued by the Departmentt. of Disaster Management from time to time.

STATE PREPAREDNESS:- Incident Management Teams: - The state will constitute specialized teams

at various levels for responding to disasters. These specially trained teams will be capable of providing specialized response to various disasters in minimum time.

118

(a) State Level : At the state level, Search & Rescue teams will be constituted from the State Police, and will be

provided with the state of the-art equipment for immediate response. The State Home Department will designate the units for conversion into Specialist Response Teams (SRTs). The State will also designate training centers for training the SRTs and nominate key personnel within the Police Training Colleges and Fire Training Institutes as trainers and train them at the national level. These trainers will then impart training to the SRTs.

(b) District Level :- Subsequently, Specialized Response Teams at the district level will be designated from the

district level Police and Fire Service personnel and equipped for immediate response in any disaster within the district. In the event of a request from a neighbouring district these teams will be authorized to operate under the direction of the Collector of that district.

(ii) Emergency Operations Centre (EOC): The EOCs at the State and District will be activated immediately on the

event of a disaster or a disaster warning. The primary function of these EOCs is to facilitate the smooth inflow and out flow of relief and other disaster response related activities. These EOCs act as bridges between the center, state and district. The EOCs have to be equipped with state of the art communication technology and GIS enabled systems for quick and effective decision making. The structure in which EOCs are housed must also be disaster resistant. The EOC should also be equipped with a Doctor and First Aid Equipment apart from its own administrative and maintenance staff.

(a) State Level:

The State Secretariat will house the EOC, which will be a multi-hazard resistant construction with latest communication system linkages, technologically advanced equipments and trained personnel to manage it. The EOCs will function as composite Control Rooms to look after law and order issues as well as disaster management.

(b) District Level: As in the state, a multihazard resistant building with state-of-the-art communication facilities will be made available round the clock.

(c) On-site Teams : A mobile EOC for on-site disaster management information will be functional under the supervision of the District Collector/Deputy Commissioners.The district administration would be one of the key organizations for issuing warnings and alert. Additionally, the following agencies competent for issuing warning or alert are given below.

Disaster Agencies

Earthquakes - IMD

Floods - Meteorological Department, Irrigation Department.

Cyclones - IMD

Epidemics - Public Health Department

119

Road Accidents - Police

Industrial and Chemical Accidents Industry- Police, NPS, Chittorgarh, Collector

Fire -- Fire Brigade, Police, Collector

Rail Accident - Railways, Police, Collector

Telephone No. of Disaster Information

1. State Control Room 0141-1070 2. District Control Room District STD Code +1077

Emergency Services :- JAIPUR Service Name Service Category Phone No. Contact Info

Amber FIRE - Amber

Bais Godam FIRE 0141-2211258 Bais Godam

Bani Park FIRE 0141-2201898 Bani Park

Bani Park FIRE 0141-2200926 Airport, Jaipur (parallel line Bani Park)

CHIEF FIRE OFFICER FIRE 2332573 FIRE BRIDAGE STATION ROAD NO-1 VKIA JAIPUR

GHAT GATE FIRE 101 Ghat gate, Jaipur

Ghat Gate FIRE - Ghat Gate, Jaipur

Ghat Gate FIRE 0141-2615550 Ghat Gate

MI Road FIRE 0141-2375925 MI Road

Mansarovar FIRE 0141-5178866 Mansarovar, Jaipur

NATIONAL FIRE EQUIPMENT FIRE 2312443

SHRI K L GUPTA 832 JAT KE KUWE KA RASTA

Sitapura FIRE - Sitapura, Jaipur

VKI Area FIRE 0141-2332573 VKI Area

XEN MUNICIPALITY FIRE FIRE 2201898 STATION OPP MILITRY CANTEEN BANI PARK JAIPUR

Emergency Services :- JAIPUR

Service Name Service Category Phone No. Contact Info

Accident Cell at Sindhi Camp, Jaipur BUS 0141-2207908

0141-2207903H.O. Jaipur

120

City Bus BUS 0141-2373789 Chief Manager, Vaishali Depot

City Bus BUS 141-2170082 Chief Manager Sanganer Depot

City Bus BUS 0141-2236735, 2232231

Chief Manager, Vidhyadhar Nagar Depot

Control Room, H.O. (24x7) BUS 0141-2374670,

9413385700 -

Deluxe Depot BUS 0141-2304057 Chief Manager, Deluxe Depot

Deluxe Reservation BUS 0141-2205790 0141-2204445

-

Duty Officer Sindhi Camp BUS 0141-2207907 -

Enquiry Narain Singh Circle BUS 0141-2574645,

2574904 -

Enquiry Sodala Bus Stand BUS 0141-2364278 -

Inter State Services (Star Line & Express) BUS 0141-2373788

Chief Manager, Jaipur Depot

Platform 1 BUS 0141-2207906 -

Platform 2 BUS 0141-2207912 -

EMERGENCY SERVICES- JAIPURSr.No. Particulars of service Telephone No.

BSNL Mobile1. Traffic Control Rooms 0141-2565630

2. Help Line 1083. Police Control Rooms 10904. Electricity 0141-1553335. Police 1006. Police Control Room (City) -7. Police Control Room (Rural) -8. Ambulance 1089. Hemant Ambulance 0141-2640009 0982906400910. Mahatma Gandhi Hospital 0141-277100011. Monilek Hospital (Critical Care) 2653021/2653019 099835444412. Rungta Hospital 0141-4039999 0982906655513. Sardarji Ambulance 0141-2621631 09413418137

Fire Brigade Station 14 Basi Godown Fire Station 0141-221125815 Banipark Fire Station 0141-2201898

0141-2200926

121

16 Ghatgate Fire Station 0141-261555017 M.I.Road Fire Station 0141-237592518 Mansarovar Fire Station 0141-517886619 VKI Area 0141-2332573 -

Blood Bank20 Jaipur Hospital 0141-274226621 Mahila Chikitsalaya 0141-2601333

0141-261061622 Monikek Hospital 0141-2653019-21

23 Santokba Durlabhi Hospital 0141-2566251-530141-2574189

24 SMS Hospital 0141-2560291, Ext- 23425 Swasthya Kalyan Blood Bank 0141-2545293

0141-272177126 Ummed Singh Sushila Devi Mem 0141-2281020 931456169327. Zanana Hospital 0141-2378721 Ext- 219

Telephone No. of Disaster Management & Relief Department

Rajasthan Government

S.No. Name Designatio

nSTD Cod

e Office Residenc

e Office Mobile Fax

1 Sh.Brijendra Singh Ola

State Minister,

GOR 0141 222785

6 2222660 2227856

9414081001

2227856

2 Sh.Abhay Kumar Secretary

DM & R0141 222739

0 2354937 2227390

9414167100

2227155

3 Sh. Sandeep Chauhan

C.A.O. 0141 2227102 2228036 22271

029829533636

2227230

4 Shyam Lal Gujar

Dy. Secretary 0141 22279

859829018442

2227985

9829018442

2227230

5 Neetu Rajeshwar

Assistant. Secretary 0141 22279

85 - 2227985

982626000

2227230

6 Bijender Singh OSD-I 0141 222788

5 5130844 2227885

9414000240

2227230

7 Sh. S.P. Kabra OSD-II 0141 222740

3 - 2227403

9460221042

2227230

8 .......Vacant .......

Statistical Officer

122

9Sh. Tulsi Ram Agrawal

Accounts Officer 0141 222708

4 2593411 2227084

9462295129

2227230

10 Sh. RS Hada Office Supdt. 0141 222708

4 - 2227084

9772205450

2227230

Emergency Operation Centre (EOC) #: 1070(Toll Free), 0141-2227603, 2227296, 5110865 FAX)

TELEPHONE NOS. OF SENIOR OFFICERS OF RAJASTHAN GOVT.

STD Code 0141Sr. No.

Designation Tel. No.s (Office) Tel. Nos. (Residence)

1. Chief Secretary 2227114 25613242. Addl. Chief Secretary 2227587 27060863. Secy. (CM’s Secretariat) 22273084. Addl. Secretary (Home) 22276605. DG (Police) 2606657/2607735 2561688 / 25652246. ADG (Railway) 2601394 25910017. Commissioner (Information and

PR)2227057 2201210

8. Secy. (Medical Health & FP) 22278519. Secy. (Medical / Education) 222750910. Director (Medical Health) 2225653 2227428811. Principal Secy. (Food & Relief) 2227110 262228112. Collector Chittaurgarh 01472-240001 01472-240002

IMPORTANT TELEPHONE NUMBERS OF STATE GOVERNMENTS (Rajasthan) STD Code-0141

Designation Office Residence Mobile Fax

Chief Secretary 2227254 2561324/2574477 - 2227114Additional Chief Secy.

2705665 2208472 - 2227587

P.Secy./ CM 2227308 - - 2227306DGP 2607735 2561688

2565224- 2607735

2561688

123

ADGP (Railway) 2601394 2354122 - 2601394Add. Secy. (Home Secy.)

2227660 - - 2227778

Dir. (Information and public relation)

2227057 2700571 - 2227257

Secy./Health and Family planning

22278512227132

2701277 - 2227851

Secy. / Health and Education

2227509 - - -

Dir. (Health Medical)

2227795 2701277 - -

Chief Secy./ Food and rescue

2227683 2350212 - -

IMPORTANT TELEPHONE NUMBERS OF STATE GOVERNMENTS,Gujrat

Designation Office Residence Mobile FaxChief Secretary 079-23250303 -Secy. (Home) 079-23250502,

503, 504.-

Commissioner (Police)

079-25633636 079-26858828

ADGP (Railway) 23254401 22867001State police Control Room

097-25630100 -25630200 -25630300 -25630400

P.Chief Secy. (Health , Family ,FW planning )

079-23251401, 23251403

079-26852644

Secy.(Health, Medical)Public

079-23253287079-23251416

-

Collector-Ahemdabad

079-27551681 079-22863598

Fire Brigade 079-22148465-66-57-58

-

Commissioner Ahemdabad Munisplty

079-25352828 079-25420600

GRP- Ahemdabad 079-22144887 -

124

IMPORTANT TELEPHONE NUMBERS OF STATE GOVERNMENTS (Haryana) STD Code -0172

Designation Office Residence Mobile FaxChief Secretary 2740118 2748345 - 2740317Principal staff officer 2740118 - - 2740317 Principal secretary(CM’s Secretariate)

2740945 - 9988602786 2740774

Sr.Secretary(CM’s Secretariate)

2740875 2708224 - 2740526

Secretary (Home) 27940926 2794918 9872858855 2741438,

DGP 27402392583281

2777279 09876795090 27402392587529

ADGP (Railway) - - - -IG(Railway) at UMB (0171)

- - - -

Drictor (Information &PR)

2740335 2726522 - 2741487

Jt. Secretary Information &PR)Secretary(Coordination) 2740960 2545631 - 2740526Secretary (Medical,Health&FP)

2711706 - - -

DIG/Rly at UMB (0171)

26432532641982

2610004 - 26432532641982

125

CHAPTER 18Medical prepardness in NW Railway.

The medical department of NWR renders comprehensive healthcare including preventive and creative services to Railway employees and members of Retired Railway Employees liberalized Health scheme and a substained number of department of the above two groups

The Div. Hospital of Ajmer is one of the oldest Railway Hospital .and is famous for Orthopedic Surgery.

The Central Hospital at Jaipur is under upgradaion and gradual modernization of the Central Hospital is being done and present process for construction of new hospital building is going on .After upgradation ,there is phenomenal change in the facilities and services provided to the railway beneficiaries iIt is provided high quality healthcare by the IRMS doctors including the specialists .Morecver, for other speciality and super speciality services like Oncology, Cardiology ,Neurology , Laparoscopic Surgery etc has engaged ten Honorary Visiting Specialists in various fields of medicine and surgery . Many major and special, major surgeries like MIPH , PCNL, Phaco- surgeries, Radial neck dissection, Oncosurgeries like Commando operation, Ortho –surgeries like Laminectomy , ORIF, Plating, TKR, THR, Arthroscophy etc, laproscoping surgeries like Lap Cholecystectomy, LAP .Oophprectomy, Lap hysterrctomy etc Colonoooscopies , Gastroscopies , Bronchoscopies etc are performed here. New Diagonostic test are introduced too.

Besides these, the primary health care is delivered by the different health units spread over the four divisions in a systematic way.

Disaster Management Plan of Medical Department/NWR

The general policy in case of railway accidents in which causalities occur is of rendering immediate and necessary first aid treatment at the site of accident and rapid evacuation.

126

Duties of Medical Department:

1. Ensuring that the doctors along with para medical staff and necessary equipment reach the accident site by the quickest means available.

2. Advising the Civil/Pvt./Military hospital in the vicinity of the accident about the assistance required from them.

3. Setting up of suitable treatment and dressing centers at the accident site for dealing with the injured.

4. Ensuring prompt removal of serious patients to the nearest hospital for necessary treatment.

5. Ensuring that a railway doctor accompanies the injured persons to the hospital to see that they are properly attended to.

6. Keeping record of the progress of the injured persons in the hospital On Receipt of Information:

1. Control informs the casualty doctor about the accident.2. Casualty doctor informs the hospital in charge, CMD, Matron and all other doctors.3. The staff reports to the casualty and Team A and Team B are activated.4. Doctor in Divisional Control Room takes position from the site as to the extent of injuries and

the arrangements required and keeps the casualty doctor informed.5. Team A proceeds to the accident site by ARME or ambulance.6. Team B remains at the hospital to make arrangements for receiving the injured.7. Inform the nearest hospital about the accident and assistance required.8. Maintain a record of all information received.9. At Control: from the list of passengers on the ill fated train contact any doctor on board and

take his advice.10. On receiving more elaborate and accurate information about the extant of the casualties decide

if more man power, medicines or equipment is required.11. Independent alternate communication through mobile phones between doctors at site control

and CMD maintained.12. Call for assistance from neighboring division/zone if nature and magnitude of accident

warrants it.13. Instruct the nearest St. John’s Ambulance Brigade to send men with equipment, if required.

At Divisional Level :

For efficient and prompt management of accidents doctors and para medical staff of each division is divided into two teams. Team A:

Objective is to render first aid and speedy evacuation of the injured from the accident to nearest hospital.

1. On receipt of information of any accident from the control, the Casualty Doctor will inform the MD/CMS/ Sr. DMO (G), other doctors and Matron in the hospital.

2. Team A will be headed by MD/CMS or in their absence Sr. DMO (G) and will immediately rush to the accident site by the first available means either by ARME, Ambulance or Road Mobile Van.

3. All the members of Team A will reach Railway Station within 15 minutes during day and in 20 minutes in the night.

4. On reaching the station the ARME I/C or team in charge will inform the SS/SM in written that the team is ready and get the ARME opened.

127

5. During the journey the team members are assigned their duties.6. MD/CMS or senior most Medical Officer will be in charge and will coordinate with different

agencies and departments involved in providing relief work at the accident site. He will also act as the Nodal Medical Officer and communicate various information and instructions to the control room.

7. He will make an assessment if more assistance is required.8. ARME I/C will perform medical examination of crew and guard for intoxication and

drunkenness and take blood samples for alcohol.9. On arrival will set up the following Posts:

(i) Reception Post(ii) First Aid Post(iii) Resuscitation Post(iv) Surgical Post(v) Comfort and Dispatch Post(vi) Mortuary

10. Sr. DMO (H) will be overall in charge of maintenance of hygienic condition at the accident site. He along with health inspectors and his team will carry out necessary disinfectation and ensure availability of potable water and other comfort services at the site.

11. He will also provide assistance in preparing record of the dead and injured persons.12. Keep a proper record of the injured along with their name, age, sex, home address, ticket

number, two identification marks and details of injury.13. Ensure proper identification, preservation and care of the dead14. The injured will be segregated into grievous and simple at the reception post. 15. Sr. DMO/Surgery and his team will attend the serious patients first and will shift them to the

nearest Hospital where the required facilities are available.16. Minor cases may be shifted to ARME for medical treatment and comfort.17. Trivial cases will be given first aid at site and disposed off after complete documentation. The

documentation for trivial will be separate from grievous or simple.18. One doctor will be nominated to visit the Govt./Private hospitals where the injured have been

shifted to provide necessary assistance and documentation.19. Quick transmission of accurate information particularly the details of the dead and the injured.20. The team will disperse only after all patients have been attended, treated or shifted to various

hospitals.21. The progress report shall be conveyed to CMD/CHD on phone daily and confirmation by dak.

Note:1. All doctors will carry their emergency bags, torches, sufficient clothes and money for exigency

for 2/3 days.2. At the site the doctors will wear their aprons and arm bands. Other staff members will wear

arm bands for easy identification.

Team B:1. Team B will consist of doctors, matron and para medical staff. They will not proceed to the

accident site.2. Team B will be headed by the senior most doctor and will be responsible for preparing the

hospital to receive casualties and set up emergency cell in the hospital.3. They will set up emergency cell in the hospital to coordinate and communicate with the site of

accident, other division and the divisional / Headquarter control rooms..4. One doctor will sit in the divisional control room.5. They will request neighboring divisions to keep the medical team in readiness so that their

services can be availed at a short notice, if required.

128

6. They will liaison with other Govt./Private hospitals to be in readiness to receive and provide medical treatment to the injured, if required.

7. If required, will move one or more ARME to the site even from neighboring division/zone.8. They will contact the local hospital (Govt. /Pvt.) near the accident site to provide medical

assistance to the injured passengers.9. If required, send 2nd team of paramedical staff, Saint John’s Ambulance Brigade will be sent to

the site. Scouts and guides and Civil defense personal will be directed to the site and the railway stations to receive and transport the injured victims to the hospital.

10. They will prepare the hospital to receive and provide medical treatment to the injured when they are shifted to the hospital from the accident site.

11. Keep ambulance with doctor ready at the station to receive injured, if required.12. The team will keep the operation theatre in readiness.13. Make arrangement for blood transfusion, if required.14. Make beds available for the casualties.

Follow up action :

1. Once all the injured persons have been attended and serious patients shifted to hospital all doctors should sit together and tally their notes to prepare a statement of the total number of dead and injured along with the nature of their injuries.

2. All injured persons admitted in other hospitals should be attended daily for the first one week and their progress report sent to CMD/NWR.

3. Medical In charge of ARME should take immediate steps to recoup the medicines and equipment used during the accident.

Information to be maintained by Doctors:

The following information is to be maintained with the MD/CMS to help in settlement of claims:1. Details of the injured passengers and the dead ones.

2. Nature of the injuries, whether Trivial, Simple or Grievous.

3. Number of patients sent to other hospitals.

4. Names and address of non-railway doctors who attended to the injured.

5. Medicines and supplies received at the accident site and their accountal.

6. CMD should be informed about the details of the injured at the earliest.

7. Daily progress report of the injured persons to be sent to CMD. CMD in turn informs

DG/RHS.

At Headquarter Level:

1. As soon as information about any accident is received MD/CMS or in their absence Sr. DMO

(G)/ Sr. DMO (H&FW) will inform to CMD/Dy. CMD (T&A).

2. In case of any accident with casualties Dy. CMD (H&FW) will immediately proceed to head

quarter control room and will coordinate with the divisional control room, site of accident and

Railway Board.

3. CMD or in his absence CHD will rush to the accident site. Dy. CMD (H&FW) or in his

absence Dy. CMD (T&A) will man the medical control in the headquarters.

129

4. The medical control rooms at hospital, divisional and head quarters will be manned by doctors

and supervisors on round the clock basis.

5. Dy. CMD (H&FW)/Dy. CMD (T&A) can call for additional medical officers, para medical

staff and inspectors depending on the gravity of the situation.

6. One additional emergency cell will be set up at CMD’s office to have a liaising with Govt.

/Private hospitals and accident site.

7. This cell will also provide information to DG/RHS or Railway board, if required.

8. Initially accident report will be sent to GM through CSO and Railway Board daily by

telephone and confirmation by dak/Fax.

Disaster Management Plan during Natural Disasters:

During natural disasters such as Earth Quakes, Cyclones, Floods, Breeches etc. the basic disaster

management plan of the Medical Department will remain the same but it will be modified taking into

account the type of disaster, the area affected, the types of medical injuries and the railway set up in

the affected area.

The State government will prepare the disaster management plan for natural disasters in each state.

The Principal of civil medical college or CMHO of the district will be the overall in charge of the

disaster management programme for medical services required of that area/district. He will be

responsible for preparing the plan and executing it while taking help of (other organizations) railways

and army etc. during natural disasters.

The Railways will coordinate and cooperate with the state government agencies during the crises. The

railway medical team will report to the State Nodal Disaster Management Officer to help the state

government in giving medical aid to the victims of the disaster. As mentioned

above the railway medical officers and para medical staff will be divided into two teams. Team A will

go and report to the state/district nodal disaster management officer and work under his guidance at

the affected site of disaster. Team B will remain at the railway hospital and will help in setting up

communication and coordination with state authorities, the divisional and zonal control rooms. Team

B will also prepare the hospital to receive casualties, if needed.

For supply of potable water to the affected population CHI will supervise the chlorination of water, he

along with the Sr. DMO/(H&FW) will be responsible for maintaining good hygienic environment and

sanitation of the disaster affected area. To prevent the epidemics of communicable diseases, he will

vaccinate the railway population.

Nodal Medical officer at site will coordinate with civil authorities to provide railway medical

personnel and equipment at the earliest so that rescue operations can be started without delay.

130

In case more assistance is required at site, CMD/CHD may be requested to mobilize the resources

from nearby Divisions/Zones.

IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII

RECEPTION POST

FIRST AID POST

COMFORTS & DISPATCH

MORTUARY RESUSITATION

A

B B

CC

D

D

D

SITE OF ACCIDENT

ARME VAN

SURGICAL POST

131

LEGENDS:

The following are added to the existing Disaster Management Plan of NWR.

(A) NDMA Advice: the following to be followed as part of Disaster Management Plan. (i) Training of Doctors and Para-medical staff to manage CBRN Disasters. (ii) Training of Para -medics, Medical First Responders & Quick Medical Reaction

Teams (QMRTS) - in pre Hospital care in case of CBRN Disaster with provision of Personal Protection Equipments & other equipments to them.

(iii) Co-ordination with NDMA for above training may be required.A letter is being sent to Railway Board to circulate broad guidelines towards training of Medical & Para-medical staff in case of CBRN Disasters.

(B) Disaster Management Drills: - One in a year in Railway Hospitals as advised.

(C) Mock Drills for ART/ARME once in two months if not turned out earlier due to Accidents /Unusual.

Railway Hospitals & Health Units

There is one Zonal Hospital in the Zone: - Central Hospital Jaipur. Three (3) Divisional Hospitals at Ajmer, Bikaner & Jodhpur.Four (4) Sub. Divisional Hospitals at Rewari, Bandikui, Abu Road & Rana Pratap Nagar HOSPITALS & HEALTH UNITS OVER NWR

Div./ Units

Hospital (Beds) HealthUnits

Lock up Dispensaries

Central andDivisional

Sub Divisional - -

Name of the Hospital

No of Beds

Name of the Hospital

No of Beds

- -

Head quarter

Central Hospital Jaipur

118 - - - -

Ajmer Divisional Hospital

206 ABRRPZ

2409

9 02

Bikaner Divisional Hospital

100 0 0 8 01

Jaipur - - RE 20 4 0

DEATH (A)

MINOR CASUALTIES (B)

SHOCK (C)

GREVIOUS INJURIES (D)

132

BKI 18Jodpur Divisional

Hospital117 0 0 8 0

Total 541 4 71 30 03

St. John’s Ambulance Association:

S.No. Details 2010-11 05-061 No. of classes in first Aids/Nursing 198 1832 No. of candidates required instruction 4877 47963 No. of appeared for Examination 4833 47544 No of certificates , vouchers ,etc 4813 47385 No. of certificates revalidated 28 32

Division Wise position of St. John’s Ambulance Brigade

Accident Relief Trains–Man Power ResourcesStaff Strenth – Medical

ARME Scale I and II over NWR

S. N

Division Scale I Scale II First Aid Box POMKA BG MG BG MG

519 091. Jaipur Jaipur

(SPRMV)Sikar NIL Reengus

RewariTotal 02 01 00 01 519 09

2. Ajmer Ajmer Mavli Jn. Beawar

NIL 631 40

RPZ(SPART) Udaipur City Sojat RoadMavli Jn.

Jawai BandhMarwar Jn.

S.No. Division Ambulance Div

Nursing Div

Total Cadets/Personnel

1 Ajmer 03 01 04 672 Bikaner 02 0 02 603 Jaipur 01 0 01 1764 Jodhpur 04 01 05 160

Total 10 02 12 368

S.No. Division ARME SCALE- I ARME SCALE-II1 Ajmer 04 (02BG,02MG) 082 Bikaner 04(02BG,02MG) 11

3 Jaipur 02(01BG,01MG) 01

4 Jodhpur 03(02BG) 14

Total 13(8BG, 5MG) 34

133

SareriKamli GhatDungar pur

Total 02 02 08 00 631 403. Bikaner Lalgarh Hanumangarh Bhiwani Loharu

231 44

Suratgarh Hissar RatangarhSuratgarh NoharMahajan Sri

GanganagarSadulpur

Sri Dungargarh

Shri Karanpur

Total 02 01 04 07 231 44

4. Jodhpur Jodhpur

NIL

Pipad Road

NIL 442 53

Merta Road LuniBalotra

Gadra RoadPhalodi

NagaurOsian

PokharanJaisalmerDeganaMakranaRaniwara

JaloreDidwana

Total 02 00 14 00 442 53Grand Total Scale I – 12Scale II - 34

08 04 26 08 1823 146

TRAINS & STATIONS HAVING AUGUMENTED FIRST AID BOXES IN NWR

S. No. Division Station Train 1. Jaipur (i) Jaipur (i) Jaipur – Chennai Exp. (12968/12969)

(ii) Jaipur – Mysore Exp. (12976/12975)(iii)Jaipur– Mumbai Central Exp. (12956/12955)

2. Ajmer (i) Ajmer(ii) Udaipur(iii) Abu Road

NIL

3. Bikaner (i) Bikaner(ii) Shri Ganganagar(iii) Suratgarh

NIL

4. Jodhpur (i) Jodhpur (i) Jodhpur – Indore Exp. (12465/12466)

134

(ii) Muna Bao (ii) Jodhpur – Delhi Exp. (12461/12462)TOTAL 09 05

1. Distribution of Beds-NWR .

Division No. of Beds TotalDiv.

HospitalSub-Divl. Hospital

Central Hospital, Jaipur 118 - 118Ajmer Division 206 ABR – 24, RPZ - 09 239Bikaner Division 100 - 100Jaipur Division - RE – 20, BKI – 10 30Jodhpur Division 117 - 117

Total 541 63 604

Staff Strength

Sr No. Category HQ Ajmer Bikaner Jaipur Jodhpur. Group A1. Medical officer 04 40 24 17 26

Group B1 APHO 01 - - - -2 AHO 01 - - 01 -3 AHEO - - - - -4 A.PHY.O - - - -5. ANO 01 01 01 01

Group C1 Pharmacists 41 24 29 242 2Health Insp 13 18 10 073 Radiographers 05 01 05 014 Lab. Staff 12 02 05 045 Ministeral Staff 15 9 8 116 Nurse Staff 84 40 38 447. Mid wives 03 01 04 -8 Drivers 08 05 04 089 Dressers /OTA 26 18 20 1610 Cooks 08 03 05 0511 ECG technicians 01 - - -12 Physiotheraparists 01 01 01 0113 Dialysis technicians 0 - - -14 Dieticians 0 - - -15 Food Chemists 0 - - -16 Laundry Supervisor 0 - - -17 Health Visitor 0 - - -18 Stores Inspector 0 - - -19 SM Operator 01 - - -

135

Total 263 121 160 149Sr No. Category HQ Ajmer Bikaner Jaipur Jodhpur

. Group C1 Sr. DEE - - - - -2 DEE 1 01 - - -3 EE - - 01 01 014 Compilation Clerk - 01- 01 01 015 SFWO - - - 01 016 FWO - 01 01 - -

TOTAL 02 03 03 03 03

136

CHAPTER- 19

Role of RPF in the event of Railway Accidents and other calamities

RPF have to play in the event of Railway accidents causing huge loss and damage to Railway property and injury to passenger in cases of sabotage or natural calamities . RPF would normally be the first uniformed Force to arrive at the scene of accident and therefore , they have to play a very important role. Disaster Management Team have been formed in all divisions to attend any type accident and disaster . Dog Squads are available with the RPF and are used as and when required.

ACTION AT THE SCENE OF INCIDENCE BY RPF : The senior most RPF Office available a the site if incident will assume control and immediately start the following action-

1- Segregate the area of incident by establishing temporary barriers by use of nylon ropes or any other makeshift deice available at the scene.

2- Baggage of passengers will be isolated and protected and consigned goods be taken care.

3- RPF personnel will respond to any call for a assistance to rescue victims and transport them to nearest Hospital.

4- Hourly Sitreps will be sent by the officers at the scene of incident to the Divisional / Zonal Control Room giving the latest situation.

5- A temporary RPF ASSISTANT POST (shed or tent) with proper Board will be established at a conspicuous location so that the people needing help could approach the RPF .

6- The senior most officers available at the scene of incident will also ensure proper documentation about the number of persons injured or dead, giving their identity and address

mRrj if’pe jsyos ds pkjks e.M+yks esa jsyos lqj{kk cy vkink izcU/ku Vhe dh lwph eq[; laj{kk

vf/kdkjh@mijs ,oa jsyos cksMZ+ ds fn’kk&funsZ’kkuqlkj fuEuizdkj ls gSA

vtesj e.M+y dz-la-

cy lnL; dk uke

in rSukrh LFky

Ikrk eksckbZy@ Qksu ua-

01- Jh ds-ih- flag

llqvk Ajmer Stn caxyk ua- 379 C;koj jksM+ vtesj

9001196701

02- jkds'k dqekj 'kekZ

fujh{kd

DQM jslqc fjtoZ ykbZu vtesj

9001196733

03- fctsUnz flag

fujh{kd

Ajmer Stn jslqc fjtoZ ykbZu vtesj

9001196710

04- vjfoUn dqekj

m-fu- Divi/HQ jsyos DokVZj vyoj xsV vtesj

9001196721

05- jkeflag lmfu ER Coy. jslqc fjtoZ ykbZu vtesj

9252873031

137

06- fxj/kkjh yky gS-dkW-

ER Coy. 1904@lh tksal xt pkSjkg vtesj

9028180118

07- Tokyk izlkn dkWLVs-

DQM jslqc fjtoZ ykbZu vtesj

9414782031

08- rkjkpUn gS-dkW-

DQM Vkoj xsV ds ikl lqHkk"k uxj

9414708742

09- jkes'oj izlkn dkWLVs-


9928499083

10- gtkjhyky eh.kk

dkWLVs

C&W 1995 jkexat vtesj 9414274331

11- f'koHkxoku dkWLVs

C&W 1789 , jkexat vtesj 9460527190

12- jkevorkj gS-dkW-

DRM com 1789 ch jkexat vtesj 8003787726

13- guqeku flag

dkWLVs

Ajmer Stn U;w panu uxj jkexat vtesj

9983341856

14- pj.k flag dkWLVs

Ajmer Stn 1740 lh- jkexat vtesj 9001053760

15- lrohj flag dkWLVs


9413084152

fjtoZ LVkWQ dh lwph%&dz-la-

cy lnL; dk uke

in rSukrh LFky


01- x.ks’kukjk;.k

dkWLVs

Divi/HQ 1760 ch- jkexat vtesj 9667066240

02- vej flag eh.kk

dkWLVs

Divi/HQ 1788 ,- jkexat vtesj 9460179019

03- jkepj.k yky dkWLVs


8764170952

04- dsnkj izlkn dkWLVs

C&W jslqc fjtoZ ykbZu vtesj

9107039538

05- jes'k dqekj dkWLVs

C&W jsyos vkokl jkexat vtesj

9414542852

06- uoy fd’kksj 'kekZ

gS-dkW-

C&W 1741 ch- jkexat vtesj 9413742658

07- jkts'k ikjhd dkWLVs-

C&W 1746 , jkexat vtesj 9982814436

08- gjohj flag gS-dkW-

ER Coy. 1226 ch- jsyos vLirky ds ihNs

8107474483

09- jkedj.k xqtZj

gS-dkW-

ER Coy. 1460 ch- dlkjh ukM+h vtesj

9928711864

10- fnus'k dkWL Loco tksUlxat vtesj 978233437

138

dqekj Vs 211- xksfoUn

flagdkWLVs

ER Coy. foKku uxj vtesj 8003231964

12- nhoku flag gS-dkW-

G.S. 1742 , jkexat vtesj 9982338470

13- jkts'k tkuq gS-dkW-

ER Coy. 1761@Mh dlkjh ukMh vtesj

8890887844

139

% 2 %chdkusj e.M+y dz-la-

cy lnL; dk uke

in rSukrh LFky


01-

Jh eukst dqekj

fujh- Bikaner Post jkuh cktkj chdkusj 9001197703

02-

^^ jksgrk'k dVsok

m-fu- Bikaner Post jsyos vkokl] jkuh cktkj chdkusj

9413888333

03-

^^ lanhi dqekj

m-fu- W/S Lalgarh Ykkyx<+ chdkusj 8764131110

04-

^^ lqjsUnz dqekj

lmfu C&TE jsyos vkokl] jkuh cktkj chdkusj

9462362303

05-

^^ jkeLo:i T;k.kh

lmfu Lalgarh ykyx<+ cSfjd 9460786385

06-

^^ dUgS;kyky

gS-dkW-

Bikaner Post jsyos vkokl] jkuh cktkj chdkusj

9414605139

07-

^^ txnso <+kdk

gS-dkW-

Bikaner Post eqDrk izlkn dkWyksuh ykyx<+

9413040442

08-

^^ jk/ks’;ke

gS-dkW-

Lalgarh U;w jsyos dkWyksuh ykyx<+

9636249887

09-

^^ jktdqekj

dkWLVs-

C&TE jsyos vkokl] jkuh cktkj chdkusj

9549122073

10-

^^ xtkuUn

dkWLVs-

Bikaner Post jkuh cktkj chdkusj 9414506699

11-

^^ Nxuyky

dkWLVs

Lalgarh ykyx<+ cSfjd 9413279834

12-

^^ ';kekjke

dkWLVs

Bikaner Post jkuh cktkj chdkusj 9799523296

13-

^^ fotsUnz flag

dkWLVs

O.P. W/S odZ’kkWi cSfjd 9414541770

14-

^^ Hkxokuk jke

dkWLVs

Bikaner Post jsyos vkokl] jkuh cktkj chdkusj

9530018935

15-

** xksihjke

dkWLVs-

Bikaner Post jkuh cktkj cSfjd 9461075261

140

fjtoZ LVkWQdz-la-

cy lnL; dk uke

in rSukrh LFky


01-

Jh ujsUnz flag

dkWLVs-

DQM BKN jkuh cktkj chdkusj 9414784627

02-

Jh diwj pUn

dkWLVs-

Bikaner jkuh cktkj cSfjd chdkusj

9460437168

141

% 3 %t;iqj e.M+y dz-la-

cy lnL; dk uke

in rSukrh LFky


01-

xq:n;ky flag

fujh- DI/JP cSfjd ua- 02 9001199750

02-

fldUnj izlkn

m-fu- Jaipur Post cSfjd ua- 01 8955597979

03-

mEesn flag

lmfu Gandhinagar cSfjd ua- 02 9829100439

04-

jkeHkjksls lmfu Jaipur Post cSfjd ua- 01 9950450502

05-

egsUnz flag

lmfu Jaipur Post cSfjd ua- 02 9602959743

06-

izgykn lgk;

lmfu Escort Coy. cSfjd ua- 01 9667626303

07-

HkkSjhyky eh.kk

gS-dkW-

Jaipur Post 226 Mh jsyos yksdks dkWyksuh t;iqj

9887264636

08-

jktsUnz izlkn

gS-dkW-

Jaipur Post cSfjd ua- 02 9468818280

09-

dsoy flag gS-dkW-


10-

lwjtizlkn eh.kk

gS-dkW-


11-

xksfoUn lgk;

gS-dkW-

Jaipur Post ch-,y- [k=h ehuk ekSgYyk gluiqjk ,

9351666041

12-

j?kqohj flag

gS-dkW-

Jaipur Post 329 lh- jsyos dkWyksuh t;iqj

9530225920

13-

f'kojke eh.kk

gS-dkW-


14-

Ckkcwyky th

gS-dkW-


15-

;’kiky dkWLVs-

Jaipur Post bZ-110 Mh jsyos dkWyksuh t;iqj

9785781357

16-

c`teksgu eh.kk

dkWLVs-

Jaipur Post jsyos yksdks dkWyksuh t;iqj

9461686650

17-

cUusflag eh.kk

dkWLVs-

Jaipur Post 333 Mh jsyos dkWyksuh t;iqj

8107071047

18-

izdk'k ikfVy

dkWLVs-


1 v;wc [kku dkWL Jaipur Post edku ua- 326 982833764

142

9- Vs- gluqijk , 320-

lqjs'k dqekj

dkWLVs-


21-

fd'kuyky dkWLVs-


22-

vjfoUn 'kekZ

dkWLVs-

Jaipur Post tsl 12Mh jsyos dkWyksuh t;iqj

9460242427

23-

cyohj flag dkWLVs-


24-

Hkheflag dkWLVs-

Jaipur Post eq-lq-vk- cSfjd 9672211132

25-

/kesZUnz dkSf’kd

dkWLVs-


26-

nsofd'ku cqudj

dkWLVs-


27-

lqjs'k dqekj

dkWLVs-


28-

lat; dqekj dkWLVs-


29-

jksgrk'k eh.kk

dkWLVs-


30-

uoy flag gS-dkWLVs-

Gandhinagar cSfjd ua- 02 9982277917

31-

eksguyky dkWLVs-

Gandhinagar cSfjd ua- 02 9828645808

uksV% t;iqj e.M+y esa vkink izcU/ku Vhe esa 31 cy lnL;ksa dks blfy, ukfer fd;k x;k gS] rkfd jsy nq?kZVuvksa ,oa vU; vkinkvks ds le; bl Vhe esa ukfer cy lnL;ksa esa ls de ls de 15 cy lnL; rqjUr izHkko ls ?kVuk LFky ij mifLFkr gks ldsaA

143

% 4 %tks/kiqj e.M+y Vhe & “A” dz-la-

cy lnL; dk uke

in rSukrh LFky


01 Jh vthr flag

fujh- JU Stn. ih-5 jslqc ykbZu ds ihNs tks/kiqj

9001198702

02 Hkhekjke m-fu- C&TE/JU jslqc ykbZu tks/kiqj 9166128915

03 chjcy ;kno m-fu- JU Stn jslqc ykbZu tks/kiqj 9785018977

04 iznhi dqekj

m-fu- JU Stn jslqc ykbZu tks/kiqj 9785053863

05 vkseizdk'k lmfu Crime Cell

Vh-116 ,- U;w yksdks dkWyksuh tks/kiqj

9001198708

06 x.kir flag lmfu BGKT Vh-4 Mh- VsªfQd dkWyksuh tks/kiqj

9461288985

07 yM~Mwyky

gS-dkW-

BGKT 204 Hkxr dh dksBh tks/kiqj

8107707294

08 'kadj izlkn dkWLVs-

JU Stn 2354 Hkxr dh dksBh tks/kiqj

9413187758

09 jkeflag dkWLVs

W/Shop jslqc ykbZu tks/kiqj 8890778706

10 Hkhe flag dkWLVs

JU Stn ,y-86 ,Q- U;w yksdks dkWyksuh tks/kiqj

9782904931

11 bUnzflag dkWLVs

C&TE/JU ,y-86 ,Q- U;w yksdks dkWyksuh tks/kiqj

960217546

12 lR;izdk’k dkWLVs

JU Stn vh-116 ,Q- U;w yksdks dkWyksuh tks/kiqj

9413071112

13 gqdeflag dkWLVs

JU Stn ?kksM+ks dk pkSd tks/kiqj

9460279991

14 txjke dkWLVs

BGKT ,y-86 th- U;w yksdks dkWyksuh tks/kiqj

9602017134

15 jkeLo:i dkWLVs

JU Stn jslqc ykbZu tks/kiqj 9462092523

fjtoZ LVkWQ dh lwph%&dz-la-

cy lnL; dk uke

in rSukrh LFky

Ikrk eksckbZy@Qksu ua-

01 Jh ,e-,y- fujh- BGKT nhif’k[kk xyh&7 lh 9001198

144

- lksyadh jksM+ tks/kiqj 71202-

t;iky ;kno m-fu-

C&TE ,y-152 bZ-U;w yksdks dkWyksuh] tks/kiqj

9001198703

03-

jktsUnz flag lmfu JU Stn. jslqc ykbZu tks/kiqj 9950792067

04-

ekuflag xqtZj

lmfu C&TE jslqc ykbZu tks/kiqj 8432382460

05-

vrjflag lmfu JU Stn. jslqc ykbZu tks/kiqj 9602442987

06-

izseflag gS-dkW-

C&TE jslqc ykbZu tks/kiqj 9462412237

07-

jktwflag dkWLVs-

Crime Cell jslqc ykbZu tks/kiqj 9602443288

08-

estjflag gS-dkW-


09-

jkeflag gS-dkW-

BGKT jslqc ykbZu tks/kiqj 9660663464

10-

Hkhejkt dkWLVs


11-

xc:yky dkWLVs

JU Stn. ,y-86 ,y-U;w yksdks dkWyksuh tks/kiqj

9785860728

12-

d`".kdqekj dkWLVs

W/Shop xksith dh <+k.kh Hkxr dh dksBh tks/kiqj

9166643843

13-

clUr dqekj dkWLVs

C&TE ,y-152 th ubZ yksdks dkWyksuh tks/kiqj

9782364301

14-

pSukjke dkWLVs

C&TE Jhjke vLirky ds ihNs] cukM+ jksM+ tks/kiqj

9414700796

15-

cRrwjke dkWLVs

BGKT jslqc ykbZu tks/kiqj 9413911829

mijs ds pkjks e.M+yks esa vkink izcU/kd Vhe ds ikl miyC/k [email protected] dh lwph fuEufyf[kr gSA

vtesj e.M+y%& dz-la-

lkexzh dk uke la[;k

01- jsu dksV Qqy lkbZt 2002- Qk;j CysUdsV ¼dEcy½ 0203- Mkaxjh LVS.MMZ lkbZt [kkdh 1504- ,Y;wewfu;e tkdsV LVS.MMZ lkbZt 2005--

Takxylwt lkbZt 10 ds 05 ux] 08 ds 06 ux ,oa 07 ds 04 ux

15

145

06- VkpZ 04 lSy okyh thi ekWM+y 0407- xecwV lbZt 10 ds 05 ux] 05 ds 05 ux] ,oa

07 ds 05 ux15

08- LVªsDpj 6 x 2-5 0509- ekbZuj gS.M ykbZV e; csVªh 1510- iksVªscy QkbZcj ,DlVhxwa’kj 0211- Msªxu lpZ ykbZV 0212- ykmMgsyj ¼esxkekbZd½ 0213 dSejk fMftVy gS.MhdSe 0114- LVhy pS;j 0415- dSejk LVhy dksMsd bZ-lh- 100 0216- iksy uqdhys ccwy dh ydM+h ds 10017- ukbZyksu jLlh 10 ,e-,e- eksVkbZ 4000

eh-18- oh-,p-,Q- lSV lkFk 15 ux okWdh&VkWdh 0219- VS.V e; dukr 0120- ¶yksjkslsUV Vsi 4000

eh-

146

chdkusj e.M+y %& dz-la-

lkexzh dk uke la[;k

01 Msªxu lpZ ykbZV 1002 oh-,p-,Q- lSV 05 okWV 1503 oh-,p-,Q- lSV 25 okWV 0104 ih-,- flLVe 0205 03 lSy VkWpZ 0106 04 lSy VkWpZ 0407 gSM ykbZV e; gsyesV 4008 LVªspj 0509 vkWoj vkWy usch CY;w 1510 xe cwV jcj 1511 vkW;j cdsV 0212 LVhy QksfYMax e; vkW;ju ikbZi 0413 Vkoy lqfifj;j 0214 Qk;j CySadsV 0215 VkW;ysV 'kkWi 0116 ex LVhy 0217 QLV,M+ fdV 0218 taxy cwV 15

tksM+s19 iksVsZcy Qk;j ,DlfVX;wlj Mh-lh-ih- 0220 okWVjizwQ dksV 2021 vk;ju dksy 10022 VSUV 0123 ih-oh-lh- jLlh 1600

eh-24 Y;wfefu;l tSdsV 2025 ukbZV fotu 0126 ckW;u dqyj 0127 ;wuh lkm.M+ ih-,- dkWLV ,-ih-&04 0128 ¶yksjkslsUV Vsi 0129 LVhy ckWDl 04

147

t;iqj e.M+y %& dz-la-

lkexzh dk uke la[;k

01- gS.M gSYM lpZ ykbZV ekWMy ,l-Mh-,l- ,l-,y-vkj- 1560 Vh-,Q-lh-M+h-

02

02- Y;wfefu;l pefdyh tdSV 2003- Qk;j ,DlfVX;wlj 05 fd-xzk- Mh-lh-ih- VkWbZi 0204- ¶yksjkslsUV csfjdfMax Vsi 4000

eh-05- taxy cwV 15

tksM+s06- vk;ju iksy ikbZi ÅWpkbZ 4^-6** 10007- ekbZuj gSYM ykbZV cSVªh e; pktZj 1508- QLV ,M+ ckWDl 0209- ykmMgsyj 0210- VkWpZ 04 lSy dh 0411- vk;ju pS;j QksfYMax 0412- LVsªpj QksfYMax 0513- fMftVy dSejk Vh-vkj-oh- 428 bZ- 0114- okWdh&VkWdh 1215- Mkaxjh 1216- xe cwV Qk;j 1217- VkWoy 0418- cjlkrh 2019- ckYVh 0220- ex 0221- lkcwu 0222- VkWp 03 lSy dh 0123- IykfLVd jLlh 200 eh-

148

tks/kiqj e.M+y%& dz-la-

lkexzh dk uke la[;k

01- Msªxu lpZ ykbZV 0202- twV jksi 63 fd-

xzk-03- ykmM gSyj 0204- LVsªpj 0505- QLVZ ,M ckWDl 0206- okWdh&VkWdh 1307- dSejk 0108- Ywfefu;l tkWdsV 1509- LVhy pS;j 0410- ckYVh 0211- VsUV 0112- Qk;j fipdkjh 0213- ¶yksjkslsUV Vsi 2000

eh-14- xe cwV 15

tksM+k15- cjlkrh dksV 2016- Mkaxjh 1517- taxy cwV 15

tksM+k18- gSM+ ykbZV 1519- vk;ju iksy 10020- vk;ju ckWDl 1221- Qk;j dEcy 02

149

CHAPTER 20 Delegation of Powers

SOP Part-B MISC. Matters with correction slips Power Delegates to

1 2 3 4 5 6 7S.No.

Natue of power AGM/ PHODs/HODs

DRMs/ ARDMs/SAGs Officers in independent charge

Dy.HODs and JA Grade Officers of Division

Sr. Scale and Asstt. Officers

Remarks and Authority

1 (a)

Accidents: Sanction of expenditure incurred in restoring through communication interrupted due to floods, earthquakes, accidents etc. for transshipment of trains including expenditure on feeding of labour etc

DGM/PHODs/ HODs of T&C/Engg/S&T/ Elect/ Mech. Deptts have powers upto Rs.50,000/- in each case.

DRMs/CAM-ADI/SAG Officers of T&C/Engg/ S&T/Elect/ Mech. Deptts in independent charge are authorized to sanction Rs.50,000/- in each case, ADRMs upto Rs.20,000/- in each case.

Sr. Divl. Officer of T&C/Engg/ S&T/ Elect/ Mech. Deptts are delegated these powers upto Rs.10,000/- in each case.

Divl. Officers & Sr. Scale Officers of T&C/Engg/S&T/ Elect/ Mech. Deptts in independent charge may sanction expenditure upto Rs.5,000/- in each case. Asstt. Officers of T&C/ Engg/ S&T/ Elect/ Mech. Deptts in independent charge may exercise these powers upto Rs.2,000/- in each case.

1(b) Accidents:Sanction of expenditure incurred in respect of fees to Govt. Medical Officers & Private Medical Practitioner for medical aid rendered to injured persons upto Rs. 150/-in each case and to injured cattle upto Rs.100/- in each case

COM/CCM/CSO /CCO/ CMSM are delegated these powers.

DRMs ADRMs/ SAG Officers of T&C Deptts in independent charge are delegated these powers.

Sr. DOM/ Sr. DCM are delegated these powers.

DOMs and DCMs will exercise these powers where these posts have not been upgraded. Area Managers in Sr. scale and Jr. scale are delegated these powers

1(c) Accidents:-Sanction expenditure on photographs at the site of Accident.

Not Applicable DRMs ADRMs are delegated these powers upto maximum Rs.5, 000/- in each case.

Sr.DOMs are delegated powers upto Rs.2, 000/- in each case.

DSOs are delegated same powers

5(a) Hiring of transport Vehicles: Hiring of Transport vehicles on specific occasions in urgent cases where Railway transport is not available/ not admissible

PHODs & DGM/G – Full Power, subject to availability of funds and with concurrence of associate finance.

DRMs – Same as in Column

nil nil Authority: Item No. 17, note (2) of advance correction slip to Annexure – II to chapter V of Financial Code v

150

5(b) Hiring of road vehicles to render medical aid in emergencies at the site of accidents, not only to transport Doctors, para-medical staff and disaster equipment to the site but also for transporting causalities to the nearest hospital

CMO Full powers. Note Hiring of vehicles should be resorted to only at places where the medical officer concerned does not have an ambulance or some other railway vehicles is otherwise not available. (Authority: Board’s letter No.80/H/7/2/dt.9/14/1980)

DRM / ADRMs / CHS / CMSs full powers. Note:-As in Col.3.

MSs /Sr. DMOs full powers. Note:-As in Col.3.

DMOs / ADMOs in independent charge full powers. Note:-As in Col.3.

1(a) (i) CS-14B

Financial Powers for activity concerned with respective departments for quicker operations during accidents.

AGM: Full Powers No Power 1.Sr. DME/ Sr. DMO/ Sr. DCM : Up to Rs. 2 Lakhs2. Sr. DEE/ Sr. DSTE/ Sr. DEN: Upto Rs. 1 Lakhs

No Power Railway Doctor/ SS/ SM of Station nearest to the accident site are empowered to make spot payment for such assistance requisitioned from nearby civil hospital

5(b) (i) CS-14B

Requisitioning the Medical assistance from the civil side in case of accidents.

AGM has full power. CMD only: Full Powers

DRMs/ ADRMs: Full Powers

No Power No Power Railway Doctor/ SS/ SM of Station nearest to the accident site are empowered to make spot payment for such assistance requisitioned from nearby civil hospital

5(d) (i) CS-9B

Requisition helicopter/ aeroplane for reaching & dispatching rescue teams at the site of serious accident for rescue operations

No Power DRMs only: full powers.

No Power No Power Rly. Board’s letter no. 2002/Safety-1/6/6 dtd. 13.06.2004

Note: The above delegation of power will be at discretion of GMs/DRMs. However, these points may be covered for exercising these powers:1. Where more than 10 casualties (deaths-cum-serious injuries) are feared and it is difficult for these officers to reach the site with in reasonable time.2. Where heavy damage is caused to Rly installation in sensitive and tension filled areas (e.g. wreckage of track, bridges, etc. through bomb blast, other means of sabotage etc.).3. Where public reaction in case of late arrival of senior officers at site is likely to be highly adverse.4. Normally, One helicopter should be requisitioned except in the cases where both GM & DRM are essential to reach the site at once to satisfy the public & the press. However, to dispatch the rescue team at the site of accident, separate helicopter/ aero plane may be requisitioned, if so needed.5. The GMs/DRMs may exercise the above powers personally and may not be delegated these powers.

5(d) Requisition No powers No powers No powers No powers Rly. Board’s letter no.

151

(ii) CS-9B

helicopter/ aero plane to evacuate injured and dead in the event of serious accidents.

2002/Safety-1/6/6 dtd. 13.06.2004

1. GMs may personally exercise these powers and may not delegated these further.6(a)CS-15B

To sanction cash imprest of Rs. 25,000/- to each ART incharges for maintaining ART/ARMV with finance concurrence.

CME: Full Powers

Nil Nil Nil Autority:Rly. Bd’s letter no. F(X)II/ 2003/PW/9 pt. dtd. 16.08.2004. Cash imprest of Rs. 25,000/- for maintaining ART/ ARMV and Rs. 15,000/- for maintaining Breakdown Crane.

6 (b CS-15B

To sanction cash imprest of Rs. 15,000/- to each ART incharges for maintaining Breakdown Crane with finance concurrence.

CME: Full Powers

Nil Nil Nil Same as above

15 (a) (ii) CS-2B

Immediate hiring of few Cellular phones by the Station Managers/ Station Masters in case of passenger train accidents to meet the needs of stranded passengers free of charge

CSTE have full powers

DRMs are delegated these powers with the concurrence of associate finance.

No powers No powers

Note:1. DRMs may delegate necessary powers for immediate hiring of few cellular phones to Stations Masters/ Station Managers in consultation with associate finance. The number of Cellular phones to be given to Station master/ Station Manager will be fixed by DRMs in consultation with associate finance.2. The facility of cellular phones to passengers will be provided free of charges only in case of a passenger train accident.3. The cellular Phone will be hired only at those stations, where the Cell connectivity is available.

152

23 (a) (i) CS-7B

Emergency repairs and purchase of spares incidental to such repairs of critical equipments such as 140 t cranes and HRD & HRE equipment.

AGM has full powers.

DRM/CWM in SAG upto Rs. 1 Lakh per breakdown with finance concurrence. Note: Where purchase of PAC spares is involved, each PAC item costing more than Rs. 10,000/- should be purchased with prior finance concurrence. The annual ceiling limit for such purchase and repairs will be Rs. 10 Lakhs.

CWM in JAG up to Rs. 50,000/- per breakdown with finance concurrence.Note: Same as in Column no. 4.

No powers.

1. Cases exceeding Rs. 1 Lakhs would require AGM/GM’s sanction with prior finance concurrence. 2.Procurement of spare parts along with the Emergency repairs should not be piecemeal to avoid finance concurrence and the purchase should be resorted to only in emergencies duly approved by the sanctioning authority. 3. The annual year for the ceiling prescribed would be the financial year 4. A register showing the details of expenditure incurred on each breakdown should be maintained so as to enable a watch being kept over the ceiling limit prescribed. The associate finance officer should maintain one set. 5.These powers are delegated to DRMs for maintenance of HRD & HRE machines only and CWMs for POH of 140t cranes only. For the other the existing procedure should be followed which may be ensured by associate finance officers. 6. Prior funds availability should be ensured. 7. The work of POH of Track Machines should be done departmentally with existing manpower.

153

SOP Part-E WORKS MATTERS

6. Works commenced under urgency certificate under all demands excluding demand No. 16 for essential works to safe guard or restore communication interrupted by flood, earthquakes or accidents prior to sanction of detailed estimate and allotment of funds.

Up to Rs. 1 Crore

Up to Rs. 1 Crore

Up to Rs. 50 lakhs

Up to Rs. 50

lakhs

Up to Rs. 10 lakhs

Nil Remarks-As per Para 1103E and 1104E and other instructions issued time to time

d. Single tender A. In Emergent situation

97/CE-1/CT/32 dt. 27.8.97. (ii)Engineering Code Para

1214-(i) Accidents, breaches involving dislocation traffic

Nil Up to Rs. 20 lakhs per case with an annual ceiling limit of Rs. One crores with prior con currence of FA&CAO.

To be exercised only by DRM Up to Rs. 10 lakhs per case with annual ceiling limit of Rs. 50 lakhs with prior concurrence of Sr DFM.

Nil Nil - -

(ii)(ii) Any other situation subjected to : (I)Prior Concurrence of FA&CAO is obtained (II) No post-facto sanction/ ratification will be allowed (III) Single Tender should be resorted to only after exhausting the Open Tender/Special Limited Tender routes (IV) Tight

Nil Nil Nil Nil Nil Nil

154

targets and urgency cannot be accepted as a reason for calling single tenders. In these cases, Limited Tenders/special Limited Tender should invariably be called for from the approved list and not from non-registered contractors.

To enter into Annual Maintenance Contract for equipments on single tender basis to be placed on OEMs/Authorized dealers

For critical type of equipments such as Track machines, equipment of Disaster Management viz. HRE, HRD and 140 T DSL BD cranes on single tender basis with OEM or their authorized agent with finance concurrence

Full powers Up to Rs. 10

lakh per item per annum

Nil Up to Rs10 lakh per item per

annum

Nil Nil

b Other equipments not covered in item no. (a) above including medical and surgical equipment.

Full powers Up to Rs. 2.5lakhs per item per annum subject to annual ceiling limit of Rs.50 lakhs

Nil Up to Rs. 2.5lakhs per item per annum subject to annual ceiling limit of Rs.50 lakhs.

Nil Nil Board’s L.No.F(X)II/99/ PW/3 dtd. 20.10.99 ; F(X)II/-2004PW/8 dtd. 30.11.05

NOTE: (1)The annual maintenance Contract on single tender basis may be awarded on proprietary Article certificate Items. (2)This would need the prior concurrence of finance. (3)The AMC s should be awarded to OEMs or authorised dealers only.(4)Since AMC s are in the nature of Service Contracts and OEMs/Authorised Dealers are often reluctant to submit Earnest Money / Security deposits/ Performance gurantee, this need not be insisted upon in each case. Care may, however, be taken to enter into such contracts only with reputed dealers so as to ensure satisfactory performance and minimum downtime of the equipments.(5)The overall limit for each workshop is Rs.10 lakhs per annum.(6)The above power may be exercised subject to availability of funds.(7) Normally the work of repair of widow AC, Spilt AC, water coolers is under taken departmentally. However to enter AMC for such repairs from out side agency a certificate to this effect that works can not be under taken departmentally, may to be given by controlling officer. Such repairs may normally be done through open tender from reputed firms (8) Advance payments to OEM/ Authorized dealers can also be sanctioned upto 2 lakhs. Advance payment can be sanctioned upto Rs 20,000/- per annum without insisting upon a guarantee bond in terms of Railway Board’s above letter dated 27-06-2000. Advances exceeding Rs 20,000/- per annum shall however be invariably covered by a bank guarantee for an

155

equivalent amount in term’s of Board’s above letter dated 06-12-99.

S. No. Particulars Authority

Commercial Matters POWERS DELEGATED T0HEADQUARTERS OFFICERS DIVISIONAL OFFICERS

CCMPHOD/CHOD

CCM's

HOD

Dy.CCM's SCM DRM ADRM Sr.

DCM DCM

Reference under which

delegated

6

(A)To make Ex-gratia payments to persons seriously injured or dependents of persons killed in railway accidents. Railway servants on duty or traveling as passengers. In case of death Rs. 15000/- in each case.a) In case of

grievous injury, Rs. 5,000/- per case irrespective of the period of hospitalization.

b) In case of simple injury Rs. 500/- per case.

Rly. Bd.’s letter No. 86-TG II/1033/2 Policy dated 12.03.86 & 06.05.88And 93/TC/III/122/1/ Exgratia Dt. 14.07.97

Full powers

Full power

s (CCO only)

NIL NIL Full powers

Full powers

Full powers

Full power

s

Main letter No. 98-G/O/Pt. IV & 240-MC/Pt. VII SOP/94 dated 15/28.03.95

Note – No ex-gratia payment would be admissible to the trespassers, persons electrocuted by OHE and road users at un-manned level crossings.

S. No. Particulars Authorit

y

EXTENT OF POWERS DELEGATED T0HEADQUARTERS OFFICERS DIVISIONAL OFFICERS

CCMPHOD/CHOD

CCM'sHOD

Dy.CCM's SCM DRM ADRM Sr.

DCM DCM

Reference under which delegated

6.

(B) Ex-gratia payment to road users who meet with an accident due to railway’s prima-facie liability at manned level crossing, (a) In case of death Rs, 4,000/- per case. (b)In case of grievous injury Rs. 1500/- per case. c) In case of simple injury-NIL

Board’s letter no. 93/TC/III/122/1/Ex Gratia dated 14.07.97

Full powers Full powers NIL NIL Full

powersFull powers

Full powers

Full powers

Main letter No. 98-G/O/Pt. IV & 240-MC/Pt. VII SOP/94 dated 15/28.03.95

NOTE: 1. Such payments will be counted towards the amount of compensation payable if action is tenable against the railways under the law of torts and award is actually guaranteed by a Court of Law. 2. Ex-gratia payment should also be made to railway servants killed or injured by a moving train while performing their duty, for example, Gang man working on track run-over accidentally by a moving train

156

1.

To make Ex-gratia payments in case of Train Accident (as defined under Section 124 of the Act 1989).

c) In case of death Rs. 50,0000/- in each case.d) In case of grievous injury, Rs.25,000/- per

case irrespective of the period of hospitalization.In case of simple injury Rs. 5000/- per case

No.2011/TC/-III/27/29/Ex-gratia dated 26.07.2012

2.

To make Ex-gratia payments in case of Train Accident at Manned Level Crossing (due to Railway ‘prima facie liability).

e) In case of death Rs. 50,0000/- in each case.f) In case of grievous injury, Rs.25,000/- per

case irrespective of the period of hospitalization.In case of simple injury Rs. 5000/- per case

No.2011/TC/-III/27/29/Ex-gratia dated 26.07.2012

1

(A)To make Ex-gratia payments to persons seriously injured or dependents of persons killed in railway accidents. Railway servants on duty or traveling as passengers.g) In case of death Rs. 15000/- in each case.h) In case of grievous injury, Rs. 5,000/- per

case irrespective of the period of hospitalization.i) In case of simple injury Rs. 500/- per case.

Rly. Bd.’s letter No. 86-TG II/1033/2 Policy dated 12.03.86 & 06.05.88And 93/TC/III/122/1/ Ex gratia Dt. 14.07.97

(B) Ex-gratia payment to road users who meet with an accident due to railway’s prima-facie liability at manned level crossing,

a) In case of death Rs, 4,000/- per case.b) In case of grievous injury Rs. 1500/- per

case.c) In case of simple injury-NIL

Board’s letter no. 93/TC/III/122/1/Ex Gratia dated 14.07.97

1. Such payments will be counted towards the amount of compensation payable if action is tenable against the railways under the law of torts and award is actually guaranteed by a Court of Law. 2. Ex-gratia payment should also be made to railway servants killed or injured by a moving train while performing their duty, for example, Gang man working on track run-over accidentally by a moving train 3. No Ex-gratia payment would be admissible to the trespassers, persons electrocuted by OHE and road users at unmanned level crossing.

OUTLINE SCHEMATIC PLAN OF UCC/CAC/LCCs Annexure –i

157

[ Remote Disaster site ] (Nearer to main Disaster site) [Remote Disaster site ](if required) (if required)

UCC

LCC-1 LCC-2

CAC

UCC : Unified Command Centre

CAC : Combined Assistance Centre



158

Annexure – 2

DETAIL SCHEMATIC PLAN OF UCC

12

1

11

2 3 4 5 6 7 8 9 10

1. Medical 7. OC Site and Officers

2. Commercial 8. Mechanical

3. Operating 9. Electrical

4. Safety 10. S & T

5. Security 11. Civil

6. Public Relations 12. Spare

159

Annexure – 3

DETAIL SCHEMATIC PLAN OF CAC

2 3 4 5 6 7 8 9 10

11

1

12

Entry Exit

1. Commercial – Reservation Chart 7. Municipality Official – Issue of Official

Death Certificate.

2. Medical – List of dead and injured. 8. RPF/Local Police – Issue of authority

for handing over dead body.

3. Commercial – Provision of escort and vehicle. 9. Commercial – Payment of Ex-gratia,

Issue of Claims Forms.

4. Railway Doctor – Issue of Medical Death 10. Commercial – Assistance for performing

Certificate. Of last rites.

5. Govt. Doctor – Issue of Post Mortem Report. 11. Personnel – Issue of Return Journey Pass.

6. CAC in-Charge and Officers. 12. Operating – Arrangement for Return Journey.

160

Standard Tool and Equipment list for ART Annexure – iv

S No Description of item ‘A’

class ART

‘B’ class ART

‘C’ clas

s and SP - ART

1 2 3 4 5

I. Generators & Electrical Equipments (Director Elect. Engg. (G) Railway Board Letter No. 99/Elect.(G)/113/1 Dt. 16/7/2003). 1 Diesel Generating sets of 15 KVA

capacity 230 V * 1 Set 1 Set -

2 Generator set Kerosene driven 1.5 KVA 230 V 20 Sets 20 Sets 2 Sets

3 Complete luminiar fitting with 1000 W Halogen lamp and control gear 10 Sets 10 Sets 2 Sets

4 Complete luminiare fitting with 150 W Metal Hallde lamp and control gear 40 Sets 40 Sets 10 Sets

5Telescopic stand 2 meter high for mounting luminiare for Halogen/Metal Hallde fttings

20 Sets 20 Sets -

6PVC insulated and PVC sheathed 3 core flexible cable 23/0.193 mm 15 m long with 15 weather proof I.C. pin for weather proof I.C. socket.

50 Nos. 50 Nos. 12 Nos.

7 PVC insulated and sheathed 3 core flexible cable 23/0.193 mm

1500 Mtrs.

1500 Mtrs.

300 Mtrs.

8 Kerosene oil in 200 litre drums 3 Nos. 3 Nos. 3 No.

9 Diesel oil in 200 litre dum 1 No. 1 No. -

10Polythene containers 20 ltrs. Capacity for handling kerosene and pouring in to auxiliary tanks of engine.

18 Nos. 18 Nos. 4 Nos.

11 Lubricating oil 40 Ltrs. 40 ltrs. 5 Ltrs.

12 Oil measuring can 1 litre capacity 6 Nos. 6 Nos. 1 No.

13 Insulation tape PVC in rolls of 10 mtrs. 24 Nos. 24 Nos. 6 Nos.

14Tool set comprising of 254 mm cutting pliers-1 no., screw driver round-300 mm, 150 mm,100 mm-3 nos., knife-1 no., Hammer DP-1 no.

1 set 1 set 1 set

15 Spanner DE 3 mm to 19 mm in steps of 1.5 mm 1 set 1 set 1 set

161

16 Socket spanner with lever 3 mm to 19 mm 1 set 1 set 1 set

17 Aluminum telescopic ladder 2 Nos. 2 Nos. -

18 Earthing rod for earthing OHE ** 2 Nos. 2 Nos. -

19Portable switch board with water proof sockets each capable of taking 500 watt load ( 2 sockets of 5 amps and 2 combination sockets of 5/15 amps)

4 sets 4 sets 1 set

20 Drum of fixed stand for main cable 2 Nos. 2 Nos. -

21 Battery charger 230 V AC/110 V DC, 60 Amp. 2 Nos. 2

Nos. -

22100 W gas filled bulbs bayonet type alongwith holder in wire cage and with handle and hook.

6 Nos. 6 Nos. 4 Nos.

23 Telescopic masts 6 metres high 4 Nos. 4 Nos. 2 Nos.

Not - * To avoid premature replacement of existing 6 KVA DG set, the existing 6 KVA DG set should only be replaced by 15 KVA DG set when it is due for replacement. All new ARTs shall be equipped with 15 KVA DG set. ** To be provided on electrified section only.

II. Illumination other than Electrical

1 Emergency Inflatable Lighting Tower 4 4 -2 Self ignited gas Patromaxes cap. 02 Kg 12 6 63 Flame proof torches 2 1 14 Spare mantles for petromaxes 2 Doz. 1 Doz. 1 Doz.4 Spare torch bulbs (4.5 V) 10 5 35 Digital Rescue Lights 4 2 16 Torches ( 3 dry cell ) 15 10 057 Dry cell 100 50 25

III. Oxy Cutting Equipment

1Cutting torch similar to outgun cutter type S.No.57/11838 with complete set of nozzles 1/16”, 5/64”, 3/32”, 7/64”, 1/8” hoses clips and accessories.

2 Sets 2 Sets -

2Parallel/straight cutting torch with spare nozzle similar to outgun cutter type 5 No. 57/11838.

1 Set 1 Set -

3 Pressure gauges Oxygen (Double type) 3 2 -4 Pressure gauges Acetylene (Double type) 3 2 -5 Acetylene cylinder 150 Cu. Ft. 3 2 -6 Oxygen cylinder 150 Cu. Ft. 6 4 -7 Goggles 2 Pairs 2

Pairs -

8 Gloves and leg guard- leather 2 Pairs 2 Pairs -

9 Tool sets for maintenance 1 Set 1 Set -

162

10 Spare Gas Hoses, Red and Black 15 Mts each - -

11Oxy-fuel cutting equipment (under water cutting) complete set (for SP ARTs)

- - 1 Set

IV. Electrically Operated Cutting and Boring Tools

1Portable electrically

operated cutting and boring Tools for SP ART

- - 1 Set

V. Hydraulic Re-railing equipment and Hydraulic Rescue Device 1 Hydraulic Re-railing equipment 1 Set 1 Set 1 Set2 Spare Power pack for HRE 1 1 13 Spare Control table for HRE 1 1 14 Hydraulic Rescue device 1 Set - -5 Inflatable Air Bags in SP ART - - 1 Set

VI. Ropes & Winches

1Wire rope 1" dia, length 6 mtrs with loop at one end and hook at other end (For BG ART)

2 - -

2 Wire rope 1" dia, length 30 mtrs with end loops 2 - -

3 Wire rope 2" dia ,length 5 mtrs with loops at both end 2 - -

4 Shackle U/Harp type20 tons capacity (For MG –ART) 2 2 -

5 Shackle U/Harp type30 tons capacity (For BG ART) 4 - -

6 Gloves leather (Steel Re-inforced) 30 Pairs 10 Pairs -

Note - Existing Wire ropes should be kept in use till time they require replacement. They should be replaced only with standard wire ropes. VII. Wire Ropes and Slings, Crane Accessories.

1Wire rope sling-double leg 14’ long, 20 tons SWL with ring & two hook (For MG –ART)

2 sets - -

2Wire rope sling-double leg 06 mtrs long, 70 tons SWL with ring & two hook (For BG-ART)

2 sets - -

Note - Existing Wire rope slings should be kept in use till time they require replacement. They Should be replaced only with standard wire ropes. VIII. Other Mechanical Equipments.

1 Ramps 4 4 2

163

2 Trifor 1 1 -3 Rescue platform for 140 Ton Crane 1 - -4 Portable Light Weight Rail trolly 1 1 1

IX. Fitters Tools 1 Bars Tommy 6 6 22 Hammers sledge 14 lbs. 2 2 23 Hammers ball pene 1½”lbs 6 6 4

4 Punch steel of sizes (⅛”to ¼”, ⅜”) 6 6 -

5 Hack Saw (12” to 16”) adjustable 2 2 -6Test Test Plate with pressure gauge (Vac.

brake / Air brake) 1 1 -

7 Handles pipes of sorts for sorts levering spanners 2 2 -

8 Pliers 2 2 -9 Spanner Box 10mm to 50 mm 1 Set 1 Set 1 Set10 Spanners double ended 6mm to 50mm 2 Sets 2 Set 2 Set

X. Measuring Instruments 1 Gauge Rail ( spring loaded) 1 1 12 Gauge buffer height (C&W) 1 1 13 Gauge Wheel Dia. (C&W) (spring loaded) 1 1 14 Gauge tyre (C&W) 1 1 15 Measuring tape 100 ft. steel (30 meter) 1 1 16 Rule steel 2 ft. 1 1 17 Filler gauge 1 1 18 Calipers outside 6” (Spring loaded) 1 1 19 Calipers inside 6” (Spring loaded) 1 1 110 Measuring gauge for wheel distance 1 1 -11 Breathalyzer 1 1 112 PWI tool Kit 1 set 1 Set 1 Set13 Vernnier Caliper and screw gauge 1 set

XI. Wooden Packing 1 Wooden Packing 2’0” x 1’0 x 1” 20 20 -2 Wooden Packing 2’0” x 1’0 x 2” 20 20 -3 Wooden Packing 2’0” x 1’0 x 4” 20 20 -4 Wooden Packing 2’0” x 1’0 x 12” 6 6 -5 Wooden Packing 6’0” x 1’0 x 12” 12 4 -6 Wooden wedges 1” dia 50 50 -

XII. Oil & Greases 1 Kerosene oil 50 Ltrs. 50

Ltrs. -

2 Lubricant for wire ropes 5 Kgs. 5 Kgs -

3 Petrol for diesel driven HRE 25 ltrs 25

liters

25 liters for SP ART

3.1 Petrol for petrol driven HRE 50 ltrs

4 Diesel oil 50 liters 50 liters -

164

XIII. C&W Spare Parts1 Coupling hooks (For MG-ART) 2 2 22 Coupling screw with shackles

and pins (For MG-ART) 6 6 63 Keep wooden (For MG-ART) 14 14 144 Washers for hose pipe 2” (For MG-ART) 12 12 125 Hose pipe 2” complete with clips and

Clayton couplers with cage (For MG-ART) 6 6 6

6 Siphon hose with clips 1”x 18” long (For MG ART ) 6 6 6

7 Axle bearing brasses (For MG-ART) 8 8 88 Sole Plate (For MG-ART) 4 4 49 Emergency draw bar (For MG-ART) 2 2 210 Transition coupling with claws and pins

(For BG-ART) 2 2 -

11 Flexible air hose pipe for bogie mounted coaches (For BG-ART) 6 6 2

12 Dummy Plug ½ (For BG-ART) 6 6 -13 Suspension Link (For BG-ART) 4 4 -14 Suspension Pin (For BG-ART) 2 2 215 Stone (For BG-ART) 10 10 1016 Axle Retaining Lug (For BG-ART) 12 12 217 Angle Cock (For BG-ART) 2 2 218 Air hose FP (For BG-ART) 10 10 219 Air hose BP (For BG-ART) 10 10 220 Isolating coke (For BG-ART) 4 4 221 Gauge FP (For BG-ART) 2 2 -22 Gauge BP (For BG-ART) 2 2 -23 By pass coupling to make single pipe the

load (For BG-ART) 2 2 124 Knuckle (For BG –ART) 2 2 -25 Knuckle pin (For BG –ART) 4 4 -26 M.U. washer (For BG –ART) 20 20 527 Re setting key (For BG –ART) 1 1 128 Teflon tap (For BG –ART) 1 set 1 Set -

XIV. General Stores 1 Cotton Waste I 5 Kg 5 Kg -2 Small Duster 100 50 253 Steel folding chairs 6 6 -4 Water proof prefabricated synthetic Tent 1 1 -5 Inflatable Tent (For SP ART). - - 16 Light weight foldable 20feet ladder

Aluminum 2 2 17 Rope manila 1” Dia. 50 Mtrs. - -8 Wedge iron assorted (for ramps) 4 4 -9 Umbrellas hand 6 6 -

10 Rain coat with hood 50 2020

(For SP

ART)

165

11 Funnels for oils 1 1 -12 Funnels for diesel oils 1 1 -13 Oil feeders 2 2 -14 Syringe oil (C&W) (For MG – ART) 1 1 115 Lashing chains ½” dia x 15’ length with 2

rings 2 2 1

16 Lashing chain 5/8” x 10’ length W/O H & R 2 2 1

17 Lashing Chain 5/8” x 20’ length with H&R 2 2 118 LED Type Lamps hand signal

(Tricolor) 4 4 419 Flag hand signal green 4 4 420 Flag hand signal Red 4 4 421 Fog signals (Detonators) 24 24 2422 Board last vehicle 2 2 223 Safety matches Box 12 12 12 24 Stackable plastic chairs 20 20 20

25 Safety Helmet BG50 & MG36 36

24 (For SP

ART)26 Pea Caps BG50 &

MG36 36 24 (For SP ART)

27 Arm Bands BG50 & MG36 36 36 (For

SP ART) 28 Gum boot 25 6 - 29 Rescue Staff uniform (orange colour) BG50 &

MG36 36 -

30 Luminous jackets BG50 & MG36 36 24 (For

SP ART) 31 Wind Sheather BG50 &

MG36 36 -

32 Luminescent barricading tapes 1000 Mtrs

1000 Mtrs -

XV. List of Utensil & Stores (except rations) in Staff Car 1 Tumblers stainless steel 36 362 Tea spoons stainless steel 18 183 Steel Bhagona with cover 16” dia 2 2

4 Pressure cocker 10 ltrs 2 Nos

2 Nos.

5 Kitchen spoon stainless steel 5 56 Knives cook 8” blade 2 27 Thallis brass / steel 24” dia 2 28 Stainless steel thalies14” dia 36 369 Katories stainless steel 3” dia 72 7210 Tea cups & saucers Bon china 12 1211 Steel Bhagona with cover 12” dia 2 2

166

12 Mixer & Grinder 1 113 Non Stick tawa 10” dia 2 114 Kettle Steel 2 litrs. 1 115 Kettle Steel 1 litrs. 1 116 Jug stainless steel 4 317 Duster office 12 1218 Pillows 16 1619 Pillows covers 32 3220 Wooden Blanket (superior quality) BG60 &

MG40 40 -

21 Bad Sheet white 60”x90” BG100 & MG50 50 -

22 Towels Bath 10 623 Frying pan non stick 2 224 Soap toilets 10 1025 Complete tea set (Bone china) 2 126 Tea Mugs 100 ml 48 3627 Thermal flask 2 lts 1 128 Tea Urns 20 lts. 1 - - 29 LPG stove with double burner 1 1 30 LPG cylinders 2 231 Gas lighter 1 132 Syntax Tank for drinking water 2 233 Milton Water camper (10 liters cap.) 2 234 Complete Diner set for 10 Person 2 Set - -35 Aqua Guard 2 1 36 Glass tumbler 24 1037 Buckets steel 18 Ltrs. 4 4

XVI. Fire Fighting Equipment 1 DCP type fire extinguisher 5 Kg. cap. 12 6 62 Water Mist fire fighting system 1 1

XVII. Medical Equipment 1 First aid box 2 22 Stretcher 2 2

XVIII. Signaling and Telecommunication Equipment (RDSO. Director General /

Tele. Letter No. STT/WL/ARRO/244 Dt. 28/8/2003)

1 Inspection Book 1 12(a) Magneto Telephone 1 12(b) Dry cell large 6-1, 1.5 volts each for

Magneto phones 12 12

3 PVC insulated, PVC Sheathed twin core cable

500 meters

500 mete

rs4 Microphone for cordless PA system 25 Loud Speaker Horn type 5/10 Watts. 2 2

167

6(a) Amplifier of minimum 20 watts power output (having interface for cordless microphone ) and operating voltage of 12 V DC

2 2

6(b) 12 Volt Storage Battery for 6 (a) along with appropriated Battery charger 2 Sets 2

Sets7 Megaphones Transistorized (minimum 10

watts each) 3 3

8 Portable stand for loud speaker with adjustable height from1.5M to 3M 2

9 Field Service Telephone cable PVC insulated (D-S)

4 drums of 500 meters each

4 drums of 500

meters

each10 Push Button Auto Telephone with Tone /

Pulse switching facility 4 4

11(a) Walkie -Talkie sets (2/5 watts –VHF) with 100% spare batteries 30 30

11(b) Battery chargers for 12 (a) (two position charger with rapid charging) 100% 100%

12 Multimeter 1 113 Extension Boards for power supply

(Mains) 4 4

14 Hand held Torch of 3 cells complete with dry cells 4 4

15

Jointing kit & material for cables and overhead wires- This is required to be decided by the Railways themselves according to their local needs for different ARTs

16 Tool Box containing(a) Soldering Iron – 10 W/12 volts, 10 W/220

V& 65 W/220V1 No. Each

1 No. Each

(b) Long Nose Plier - 200mm 1 1(c) Cutter Diagonal 200 mm 1 1(d) Box Spanner 6,5.5 & 5 mm 1 No.

Each1 No. Each

(e) Hammer Steel 750 grams 1 1(f) Hammer Wooden 1 1(g) Adjustable Spanner 300 mm 1 1(h) Screw Driver – 200 mm 1 1(i) Screw Driver – 250 mm 1 1(j) Mains tester (230 Volts) 1 1(k) Electrical insulation Tape 12 mm x 15

meters 1 1

(l) Resin Core 500 grams

500 gram

s

168

17 Tape recorder (Cassette ) 2 2

18Control way station equipment DTMF type 2 wire & 4 wire with Amplispeaker telephone telephonic and suitable Ni-Cd cells

2 2

19 Cellular Phone 4 4

20Satellite phone (SAT phone - miniature type) which supports video, audio & text features.

2 2

21 FAX machine (Plain paper ) 1 -

22Auto Dialing System from Emergency Socket (Only Way Station Emergency Control Telephone)

1 1

23Map showing section of track where communication through cellular phone is possible.

1 Set 1 Set

(B) Specific Equipments required for ARTs having beats in non RE area1 2 Wire portable control phone in a

suitable box with dry cells 2 sets 2 sets

2Telescopic pole of minimum 6 meters height with its bracket opening space at least 350 mm

2 2

3 Overhead control alignment charts 1 sets 1 sets

(C) Specific Equipments required for ARTs having beats in RE area1 4 Wire Emergency portable control

Telephone with dry cells 2 sets 2 sets

2 Tapping transformers (1120:1120 2 Nos. each

2 Nos. each

3 Terminating transformers (1120:470) 2 Nos. 2 Nos.

169

XIX. Books & Manuals 1 Operating manual 1 12 Telephone Directory (District) 1 13 Telephone Directory (Railways) 1 14 Accident manual 1 15 G & SR rule book 1 16 First aid manual 1 17 Conference rules part III & IV for TXR’s. 2 28 Rules of working of cranes / Manual 1 19 Working time table 2 2

10 Divisional Disaster Management Plan 1 1XX. Records

1 Accident relief train log book 1 12 Attendance register 1 13 Standard Tool & Equipment register 1 14 Wire rope & chain testing register 1 15 Test register for equipment 1 16 Inspection register 1 1

XXI. Miscellaneous 1 Digital Still Camera 1 1 1 (SP

ART)2 Digital Video Camera with flash, other

accessories & 5 – 6 floppy discs 1 1 1 (SP ART

3 Personnel computer (For 140T Crane) 014 Self- Contained Breathing apparatus . 4 Set -

Annexure-II

Standard Tools and Equipments list for Auxiliary Van of ARME S

No Description of item SCALE

1ST 1 2 31 Generator set Kerosene driven 1.5 KVA 230 V 22 Complete luminiare fitting with

1000 W Halogen lamp and control gear 2

3 Complete luminiare fitting with 150 W Metal Hallde lamp and control gear 10

4PVC insulated and PVC sheathed 3 core flexible cable 23/0.193 mm 15 m long with 15 weather proof I.C. pin for weather proof I.C. socket.

12

5 PVC insulated and sheathed 3 core flexible cable 23/0.193 mm 300 Mtrs.

6 Kerosene oil in 200 litre drums 1 7 Polythene containers 20 ltrs. Capacity for handling

kerosene and pouring in to auxiliary tanks of engine. 4

170

8 Lubricating oil 5 Ltrs.9 Oil measuring can 1 litre capacity 110 Insulation tape PVC in rolls of 10 mtrs. 6

11Tool set comprising of 254 mm cutting pliers-1 no., screw driver round-300 mm, 150 mm,100 mm-3 nos., knife-1 no., Hammer DP-1 no.

1 set

12 Spanner DE 3 mm to 19 mm in steps of 1.5 mm 1 set13 Socket spanner with lever 3 mm to 19 mm 1 set

14Portable switch board with water proof sockets each capable of taking 500 watt load ( 2 sockets of 5 amps and 2 combination sockets of 5/15 amps)

1 sets

15 100 W gas filled bulbs bayonet type alongwith holder in wire cage and with handle and hook. 4

16 Telescopic masts 6 metres high 217. HSD oil 50 ltrs

18 Hydraulic Rescue device 1 Set19 Emergency Inflatable lighting Tower 220 Digital Rescue Light 221 Light weight foldable ladder 122 Battery operated window bar cutter 123 Mineral water Bottle (Capacity 20 liters) 1024 Water Milton bottle 5 liters 425 Nylon Rope ladder 226 Digital Video Camera with flash and other accessories 127 Digital Still Camera with spare memory chip 128 Stackable plastic chair 2029 Wrist bands numbered from 01 to 100 10030 Luminous jacket duly containing white cross on red

back ground 3031 Foldable chairs 432 First aid boxes (Augmented type) 233 Battery operated headlight 534 Gas Petromax 4 Nos.35 DPC type fire extinguisher 5 Kg Cap. 4 Nos.

36Oxy / Acetylene set complete with 4 oxygen and 2 D.A. Gas Cylinders, regulator and outer gloves and goggles.

1 No.

37 Hydraulic jacks 30 Tons cap. (pumping unit integral with Jack 11’closs height, 6’’lift 2 Nos.

38 Chain Pulley Block 0.5 Tons Cap. 2 Nos.39 Rope Manila 1’’ dia. 50 ft40 Rope Manila 1 1/2’’ dia. 50 ft41 Tommy Bars 6 Nos. 6 Nos42 Axes falling 2 Nos.43 Saw hand 20’’ 1 No.44 Hammer BalL Pan 2 ½ lbs. 6 Nos.45 Pin Punches, 7’’ X ¾’’ 6 Nos.46 Chisel chipping flat 6 Nos.47 Wire Chisels 2 Nos.

171

48 Sledge Hammer 7 lbs 2 Nos.49 Pick axes 7 lbs 4 Nos.50 Phowrah (Khodali) 4 Nos.51 Spanner Set DE 10MM to 50MM 2 set52 Bucket IG 12”x11”x7 lbs 4 Nos.53 Signal fog. 24 Nos.54 Flags bunting Green 2 Nos.55 Flags bunting Red 2 Nos.56 Banner flag 6’x 4’ 2 Nos.57 LED type Hand signal lamp tri-color 2 Nos.58 Torch light 3 cells 4 Nos.59 LPG gas stove with 02 gas cylinder and lighter 1 Set60 Steel Kettles large 2 Nos.61 Tea urns 2 Nos.62 Disposal cups 300 Nos.63 Paper dishes (full plate size) 300 nos.64 Light weight synthetic prefabricated water proof Tent 1 No.65 Toilet soap 2 cakes66 Soap dish 2 Nos.67 Folding table 3’x3’ 2 Nos.68 Kerosene oils 20 ltrs69 Tea 1.5 kg.70 Coffee 0.5 kg.71 Condensed milk 5 kg72 Sugar 5 kg.73 Biscuits 5 kg. Records74 ARME log book 175 Attendance register 176 Equipment register 177 Equipment testing register 178 Inspection Register 1

CHAPTER 21

172

Important Telephone Numbers of Railways and other departments

TSUNAMI WARNING CENTRE, HYDERABAD (040)Name, Designation and Address of the Officer

Telephone Number Fax Nos.Office Residenc

eMobile

M RavichandranDir. INCOISIndian National Centre forOcean Information services

23895004

-- 09441229296

23895001

T Srinivasa KumarScientist In charge, ITWC(Interim Tsunami Warning Centre)

23895006

23886006

23892022 9441229297

23895012

Dr.E Pattabhi Ram Rao

23895008

23046412 9490191923

23895001

V.Vhanumurthi Dir.

23884252

-- -- --

Dr. S Kathiroli, Dir NIOT

22461029

22460650

22590391 09444399800

22460275

Dr.B.R SubramanianProjectDir. ICMAM

22460274

24487539 09444025650

22460657

Dr. V Rajendran Programme Dir, NDBP/NIOT

22460678

66782523

-- 09444399827

2246061

Control Room TsunamiWarning Centre(operation Centre)

23895011/19

-- -- 23895001

173

SNOW & AVALANCHE STUDY ESTABLISHMENT CHANDIGARH (DRDO) (0172)

Name, Designation and Address of the Officer


eMobile

A GanjuJt. Director

2699804-806

Extn - 204

2705990 9872083177 2699802

Rajesh Chand ThakurTO (B)

Extn-203 -- 09417049754 --

GEOLOGICAL SURVEY OF INDIA


Telephone Number Fax Nos.Office Residence Mobile

Director General Kolkata

22861693/76

-- -- 22861625

Sanjeev SharmaDirector (LHIM & EPE) Delhi

29053777 27017035 9958532037 2996267129051328

Dr. J Bagchi,Geologist Sr. (Delhi)

29053777 -- -- --

A K Mathur, Dir (LO) (Delhi)

26051518 -- -- --

DMS Control Room (Delhi)

29962671 -- -- 29962671

174

INDIAN METEOROLOGICAL DEPARTMENT



eMobile

AVM (Dr.) Ajit Tyagi, VSMDG (M)

2411842 24633692 9313982396 24611792

A K BhatnagarADG (M) Seismology

24697473

24654939 9891399114 24697473

R S DattatrayamDir In-charge Seismology

24611305

24622827 9868109671 2461994324611305

Dr. A K ShuklaDir (Consultant)

24616309

24634714 9868109672 24619943

Awdesh KumarDirector

24611068

24644284 9899153923 --

B P Yadav, Dir (NHAC)

24629798

26166773 9911456889 --

Seismology Control Room

24619943

24624588

-- -- --

Flood Control Room 24631913

-- -- --

Cyclone Warning 24652485

-- -- --

CENTRAL WATER COMMISSION (CWC)



C Lal, Dir (FMP) 2618283626102935

-- 9811054117 2610652326102935

A K Srivastava Dy. Dir (T)

26105274 -- 9810467002 --

G S Tyagi, Dy. Dir 26182836 -- 9868715857 --S Venkataraman, Asstt. Dir

26106523 -- 9868938489 --

Krishna Kumar, Extra Asstt. Dir.

26106523 26191431 9968268652 --

R C Jha, Member 26103221 28051340 9811805299 26101749

175

(RM)S P Kakran,Commissioner Ganga

24362780(Tele fax)

24368238 9818616963 --

ASP SinhaSr. Jt. Commissioner, Ganga

24361393 -- 9818252998 --

CWC Control Room 26106523 -- -- --

INTEGRATED DEFENCE STAFF



DCIDS (Ops) 23013947E-35886

23017339E-35887

-- --

ACIDS (Jt. Ops) 23011442E-35894

25683321 9968286707 --

DACIDS (Ops Lgs) 23005134 29230114 9810986642 23005137Dir (Ops Lgs) 23005126 23070942 9868462806 23005226Jt. Dir (Ops Lgs) 23005133 25264220 9891422396 23005226Ops Room (Hqr IDS) 23005131

23005114-- -- 23005137

24605147

ARMY HQR (EXCHANGE NOS – 23010131 / 23018197)



DGMO 23011506E-33170

23011506E-33172

-- 23011506

ADGMO (A) 23011611E-33174

26415208E-33251

-- 23011617

ADGMO (B) 23014891E-33176

26142269E-39124

-- 23011617

Dir MO -6 23018034E-33220

-- 9818106439 23011617

GSO-1 MO- 6 23019739E-33221

-- E- 398239810431696

23011617

Dir OL -2 2333521823018530E-35221

23339055 -- --

AIR HQR (EXCHANGE NO – 23010231)

176



ACAS (Ops) 2301442423010231/752

8

24672974 9871213393 23017627

PD Ops (Off) (T&H)

230110231/7559

23016354

24642195 9871097909 23016354

Dir Ops (T) 23010231/7545

2305857

23098030 -- 23016354

Dir Ops (H) 23010231/7551

25674806 -- --

JD Ops (LS) 23010231/7546

-- 9818220586 23016354

JD Ops (H) 23010231/7552

-- 9868468583 23792973

NAVAL HQR (EXCHANGE NOS – 23010121 / 23014167)



ACNS (IW &Ops) 23011477 23013686 9818670792 --PDNO 23011706 24103547 9818688390 23793007DNO 23010503 -- 9313440987 --

OPS ROOM



Army Ops Room 23011617 2557 (RAX) -- --Air Ops Room 23013680 -- 23792973 --Naval Ops Room 23011252

23013540(Exchange)

-- -- --

NIDM



P G Dhar Chakrabarti, ED

23702445 24354896 9818394225 23702446

177

Shaleen Kabra, Jt. Dir.

23724049 23383639 9871914012 23702442

Arun Shadeo, Consultant

23702441 -- 9868277276 23702446

Sanjeev Shrivastava, Head SARC DM Centre

23765233 -- 9868109800 --

COAST GUARD (EXCHANGE NOS – 23385312/ 23384174)



Comdt (JD ops-II) 23382695 26149516 9871829447 --Ops Room (CG-HQ)

23384934 -- -- 23383196

SHIPPING (022)



Miss Lakshmi Venkatachalam,DG

22613156 -- 9930862004 22626756

Dr. CBS Venkat RamanJt. DG

22614911 -- 9930656950 --

Capt. M M ShaggiNautical Advisor

22670863 -- 9323710300 22694352

Capt. A S Chadda DG Com Centre

2261060622614646

-- 9821823704 --

178

IMPORTANT TELEPHONE NUMBER AT RAILWAY BOARD

Designation Office ResidenceRly (Code- 030)

DOT (Code -11)

Rly. Code-030)

DOT Code-011)

Mobile

Rly. Minister 4474044750

2338-66452338-1213

44741 2462961224647323

9717644600

CRB 44700 2338-40102338-2753

44701 24105513 9717641555

FC 44702 2338-2754 44703 2688-6851 9810099315M/ ENGG. 44706 2338-3879 44707 24121019 9717649666M/ELECT. 44710 2338-5100 - - 9717647600M/MECH. 44708 2338-1477 - 29231125 9810099317M/Traffic 44712

447262338-2776 44901

263112687-737923343339

9717649555

M/Staff 44704 2338-2762 44705 - 9810099318Secy.Rly. Bd. 44714 2338-5227 54080 24672591 9810099312

Important Service Number (Board) Cells in Rail Bhawan Railways MTNL

Reception432224377743888

233032222330377723303888

Reservation Cell 4366643683 -

Emergency Cell43719432354323043788

23382626--

Punctuality Cell43600438594352832636

2338850323388230-

Coaching Movement Cell 4360843740

23386395-

Non-Receipt Cell 4385843850

23384416-

Computerized Public Information &Facilitation Centre(CFC)&Right to Information Cell(RTI)

4390843866

2338457223074465

Security Control 4374843784 23387981

Safety Cell 4339943599 23382638

Electrical Control Cell 4387643869 23382970

Police - 100 Fire - 101 Ambulance - 102

179

RajasthanDesignation (Connected State/UT) Name MTNL/BSNL

Office Residence Mobile Fax

Chief Secretary T.Srinivasan 0141-2227254

0141-2561324 9799080100 0141-

2227114 Principal Secretary(Home) Pradeep Dev 0141-

22271120141-2551400 9571586000 0141-

2227778

DGP Harish Chandra Meena

0141-26066572607735

0141-2574849 9929884441 0141-

2607926

Secy. to Govt.(Disaster) Tanmay Kumar 0141-2227390

0141-2290878 9414181018 0141-

2227155 Relief Commissioner C.K.Mathew 0141-

22271100141-2706139 9829032211 -

Disaster Management Cell - 0141-

2227403 - - -

Chief Relief Officer - 0141-2227390

0141-2290878 9414181018 -

GujaratDesignation (Connected State/UT)

Name MTNL/BSNLOffice Residence Mobile

Chief Secretary Shri A.K.Jyoti 079-23250301/2/3 079-22868282 9978406112

Home Secretary Shri Balwant Singh 079-23250505/503 079-23254905 9978406117

DG Police Shri S.S.Khandwavala 079-2325998923254201 079-26420008 9978406195

Secy.Disaster Management

Shri Dr. Ranjeet Banerjee 079-23259502 079-23254900 9978407002

Relief Commissioner Shri Rajesh Kishore 079-23251509 079-26462644 9427307100Ahmedabad - 079-22204884 - -Surat - 0261-2465118 - -Navsari - 02637-259401 - -Valsad - 02632-243238 - -Control RoomGandhinagar -

079-23251902/90723251900/914

- -

Chief Relief Officer - - - -Director Relief Shri G.A.Oza 079-23259611 079-23241373 9978406087

HaryanaDesignation Name MTNL/BSNL Residence Mobile Fax

180

(Connected State/UT) Office

Chief Secretary Urvashi Gulati

0172-2740118

0172-2748345 9915087567 0172-

2740317 Home Secretary Krishna

Mohan0172-2740926

0172-2794040 9888899999 0172-

2741438

DGP Rajeev Dalal0172-25875292583281

0172-27222772777279

9876795090 0172-2587529

Secretary Disaster Management Naresh Gulati 0172-

27119250172-2747345 9815970530 -

Relief Commissioner Dharamvir 0172-

27119250172-2713613 9316121799 -

Disaster Management Cell - 0172-

2714002 - - -

Chief Relief Officer - 0172-2711925

0172-2747345 9815970530 -

PunjabDesignation (Connected State/UT)

NameMTNL/BSNLOffice

Residence Mobile Fax

Chief Secretary Subodh C.Agarwal

0172-27401562740860

0172-2747034 9815555606 0172-

2742488

Home Secretary A.R.Talwar 0172-2741387

0172-2794900 9815722260 -

DGP P.S.Gill 0172-2743272

0172-2743444 9646700331 -

Secretary Disaster Management Bhavna Garg 0172-

27401730172-2543390 9501670002 -

Relief Commissioner Romila Dubey 0172-

27438540172-2548604 - -

Disaster Management Cell

Gurdayal Singh

0172-2743854 - 9464484604 -

Chief Relief Officer Romila Dubey0172-2740611Ext.4226

- - -

Safety Railway BoardDesignation Name Rly

Tel MTNL Tel No.(Off.)

MTNL Tel No.(Resi)

MTNL/Rly FAX

Mobile No. Mail Addressrailnet.gov.in

181

No.(Off.)

Adviser (Safety) Sunil Kumar 43302 23381344 23073197 23386215 9818798390 advsafety@rb

PS/Adv. (Safety) Kavita Dutta 43302 23381344 - - 9717647380 -

ED Safety Vijay Laxmi Kaushik 43890 23387568 26137317 - 9717647300 edsafety@rb

Dir Safety-I Ashish Mehrotra 43667 23387009 28035556 23387009 9910487477 dsfty@rb

PPS/Dir/Safety-I Anuradha Kohli 43667 23387009 - - 9717647378 -

Dir Safety-II J.S.Bindra 43446 23389987 23360956 - 9910487332 dsfty2@rb

Dir Safety-III Sandeep Jain 43239 23385047 2648001 (0120) - 9910487542 dsafety3@rb

JD Safety-IV Alok Kumar 43574 23070944 - - 9910487540 dsfty4@rb

DD Safety (A&R)-I R.K.Sinha 43998 23303803 2315437

(0124) - 9971691954 -

DD Safety (A&R)-II - 44125 23304125 - - - -

DD Safety (A&R)-III - 43803 23303803 - - 9971691955 -

DD Safety (Impl) Jagdish Kumar 43533 23303533 - - 9971691956 -

SO/Safety Usha Rani Guleria 43533 23303533 - - 9717647375 -

SO/Safety-I Manohar Trikey 43533 23303533 - - 9717647374 -

SO/Safety-II Ramtek Ram 43533 23303533 - - 9717647528 -

SO/Safety/DM Sukanto Barua 43771 23303771 - - 9717647376 -

SO/Safety (A&R)

Ranbir Singh Rawat 43580 23303580 26878738 - 9717640761 -

Chief Cntr.Safety M.N.Raina 43599,

43399 23382638 - - - -

TI (Safety)Rates

Ganesh S.Sharma

43599, 44175 - - - - -

IMPORTANT TELEPHONE NUMBER OF NWR/HQ/JAIPUR

Designation Telephone No. Mobile No.

182

Rly. DOT

9001195000GM O 25000 2725800R 45001 2201540

Secy. To GM O 25003 2725801 9001195003R - 2720333

SDGM O 25002 2725802 9001195002R - -

COM O 25600 2725900 9001195900R 45601 2752981

CPTM O 25601 2725939 9001195901R - 2750607

CFTM O 25602 2725812 9001195902R - 2750388

CSO O 25660 2725920 9001195910R - -

CME O 25500 2725895 9001195400R 49501 2220711

CRSE O 25502 2725897 9001195402R - 2440791

CWE O 25501 2725898 9001195401R - 2750130

CMPE O 25503 2725896 9001195403R 44885 2225640

PCE O 25400 2725871 9001195200R 44071 2221382

CTE O 25401 2725872 9001195201R 49069 2222244

CBE O 25402 2725873 9001195202R - 2281935

CMD O 25950 2725905 9001195500R - 2709511

CCM O 25200 2725820 9001195950R - 2758031

CEE O 25300 2725865 9001195300R 27301 2751283

CSC O 25980 2725808 9001195700R 27981 2751250

CSTE O 25800 2725821 9001195800R 27801 2750350CPRO O 25030/25008 2725803 9001195006

R 44665 2223718FA&CAO O 25100-25101 2725835 9001195100

R - 2358653

CPOO 25700 2725925 9001195600R 44546 -

COMMISSIONERS OF RAILWAY SAFETY

183

Designation Telephone No.040 Rly. 0522 DOT Mobile

CCRS/LKO O 23290 0522-2614507 -R - 0522-2237702 -

CRS(W. Circle)

O 090-22694 022-22034351 9004490720R 090-21214 022-22020304 -

CRS(C. Circle)

O 090-54950/22695 022-22056058 9987640290R 090-21538 -

EMERGENCY CONTROL MOBILE NOS. OF NWR

EMERGENCY CONTROL/HEADQUARTER/JAIPUR 9001195472EMERGENCY CONTROL OFFICE/AJMER 9001031619

EMERGENCY CONTROL OFFICE/ BIKANER 9829187002EMERGENCY CONTROL OFFICE/ JAIPUR 9001199916

EMERGENCY CONTROL OFFICE/ JODHPUR 9001198916

EMERGENCY CONTROL NOS. OF DEFENCE

Telephone No. of AIR FORCE/NAVY/ASSISTANCE LISTTelephone Numbers of HQ Integrated Defence Staff at New DilhiDirector (Operational Logistics), Ministry of Defence Office -011- 23018128Residence - Mobile-

-------------------------------------------------------------------------------------Station HQ -Mumbai 022-22616193, 22755Station HQ -Ahmedabad 079-22610567, 093-44084 Station HQ -Mhow 0732-226955, 092-83278Station HQ -Jaipur 0141-2386294, 095-44052 Station HQ -Mumbai -CST 55950Station HQ -Jamnagar 0288-2756908, 094-82205

184

jktLFkku ljdkj ds fofHkUu foHkkxksa ds jkT; Lrjh; fu;U=.k d{k

1 iqfyl eq[;ky; 260376026197252619580

Fax-2607926

2 LVSV ok;jySl 2601799

3 lfpoky;] ok;jySl 22271332575715

4 vkink izcU/ku ,oa lgk;rk foHkkx 2227403]22276031070

5 uxj fuxe 27417026 fpfdRlk ,oa LokLF; 22256247 flapkbZ foHkkx 27029858 ekSle foHkkx 27901949 ,l ,e ,l eSfMdy dkWyst 2619020 251851

610

lokbZ ekuflag vLirky 2560291EXT. 222

2564222

11

tu LokLF; vfHk0 foHkkx 2220420

12

jk0jk0 iFk ifj0 fuxe 2374870 9413385700

13

i'kq ikyu foHkkx 2373237

14

egkfuns'kd ukxfjd lqj{kk

0141&2605525

185

15

egkfuns'kd vfXu lsok &

16

egkfuns'kd ,u-lh-lh- 0141&2565400

Control Room Telephone No. Govt. of India

S.No. Ministry Tel. No.1 Ministry of Home Affairs 011-23093563, 011-23093564,

011-23093566, 011-23093750 (FAX)011-1070 (Toll Free)

2 NDMA 011-26701728, 011-26701729 (FAX)3 DG, NDRF 011-26107934, 011-26107953

011-26015912,011-243650074 6th NDRF Batalion 079-23202540, 079-23202539

079-2320254 (FAX)

IMPORTANT TELEPHONE NUMBVERS OF ADJOINING RAILWAYS

Rly. Officers Rly. DOT Mobile

NR

GM O (030) 38110 011-23387227011- 23384548

R (030) 55001 011- 26873277AGM O (030) 32416 011- 23388392

011- 23389320R (030) 55008 011- 26113826

COM O 030-32311 011-23387976 9717630900R 030-55005 011-26117468

CSO O 030-32744 011-23388050 09717630904R -

WR

GM O 090-22000 022-22005670 9004490000R 090-22588 022-23525086

AGM O 090-22001 022-22037395 9004490001R 090-21264 022-22852685

COM O 090-22200 022-22008207 9004490900R 090-52597 022-23777316

CSO O 090-22201 022-22055205 09004490730R 090-21204 022-22020262

WCR

GM O 015-54000 0761-2627444R 015-54001 0761-2607555

COM O 015-54200 0761-2677726 09752415900R 015-54201 0761-2623022

186

CSO O 015-54202 0761-2627627 09752415650R 015-54301 0761-2677621

NCR

GM O 035-23001 0532-2230200 09794835000R 035-23002 0532-2403019

COM O 035-23401 0532-2230237R 035-23402 0532-2617173

CSO O 035-23407 0532-223044209794835902R - 0532-2435157

187

LIST OF TELEPHONE NUMBERS & E-MAIL ADDRESS OF CSOs AND SR.DSOS

S.No. RailwayHead-quarters

Post Name Telephone No. (P&T) Fax Mobile

Office Res.1 Central Railway

Mumbai

CSO Sh. A.K.Garekur 022-22620778 022-22822801

022-22822801

9987640590

Sr.DSOMumbai

Sh. Balbir Singh 022-22610654 022-23771475

- 9987645057

Sr.DSO/BSLBhusawal

Sh. Hari Ram 02582-227004 02582-222077

- 9766341156

Sr.DSO/NGPNagpur

Sh. V.V.Pande 0712-2560128 0712-2565757

- 9766342156

Sr.DSO/PAPune

Sh. S.Ravichandran 020-26139548 - - 9766343061

Sr.DSO/SURSolapur

Sh. Sanjiv Mhetre 0217-2316002 - - 9766344156

2 East Central Railway

Hajipur

CSO Sh. Deepak Chabra 06224-272874 - 06224- 271037

9771425940

Sr.DSO/DNRDanapur

Sh. N.K.Jha 06115-232249 - 06115-232248

9771449901

Sr.DSO/MGSMughalsarai

Sh. Ugrasan 05412-255502 0542-255503

0542-255502

9794848907

Sr.DSO/DHNDhanbad

Sh. Y.Paswan 0326-2220531 0326-2220310

0326-2220531

9771426901

Sr.DSO/SPJSamastipur

Sh. J.K.Singh 06274-222149 06274-226660

06274-222149

9771428904

Sr.DSO/SEESonpur

Sh. S.K.Roy 06158-275180 06158-221643

- 9771429904

3 East Coast Railway

Bhubneswar

CSO Sh. B.N.Mishra 0674-2748457 0674-2302780

0674-2748558

9437097020

Sr.DSO/KURKhurda Road

Sh. R.N.Jena 0674-2491404 0674-2491403

0674-2491404

9437094274

Sr.DSO/SBPSambalpur

Sh. P.Panda 0663-2533097 0663-2533096

0663-2533097

9437069600

Sr.DSO/WATWaltair

Sh. M.K.Gupta 0891-2591033 0891-2750900

0891-2591033

9490186091

4 Eastern Railway CSO Sh. Gunanand Jha 033-22303948 033- 033- 9002020990

188

Kolkata24790134 22316059

Sr.DSO/HWHHowrah

Sh. A.K. Mukhopadhya

033-26413791 - - 9002022990

Sr.DSO/SDAHSealdah

Sh. T.K.Das 033-23542497 - - 9002021990

Sr.DSO/ASNAsansol

Sh. A.K. Chakraborty

0341-2304603 - - 9002023990

DSO/MLDTMalda

Sh. K.D.Mandi 03512-269055 - - 9002074996

5 North Central Railway

Allahabad

CSO Sh. Manoj Seth 0532-2230442 0532-2230577

0532-2435019

9794835902

Sr.DSO/ALDAllahabad

Sh. Praveen Kausal 0532-2424614 - 0532-2407702

9794837021

Sr.DSO/JHSJhansi

Sh. P.D.Mishra 0510-2440739 0510-2440970

0510-2449826

9794838901

Sr.DSO/AGCAgra

Sh. Rajesh Kumar 0562-2421025 0562-2421040

0562-2420932

9760536004

6 North East frontier Railway

Guwahati

CSO Sh. R.P.Mishra 0361-2676016 0361-2676017

0361-2676016

9957550730

Sr.DSO/KIRKatihar

Sh. U.K.Choudhury 06452-231732 06452-234017

06452-231732

9771441730

DSO/APDJAlipurduar

Sh. A.K.Biswas 03564-256151 03564-256127

03564-256151

9002052730

Sr.DSO/RNYRangiya

Sh. Y.Verma 03621-244291 03621-244242

03621-244291

9957554730

Sr.DSO/LMGLumding

Sh. M.Dey 03674-263273 - 03674-263273

9957553730

Sr.DSO/TSKTinsukia

Sh. Ram Raen 0374-2334822 0374-2337422

0374-2334822

9957555730

7 North Eastern Railway

Gorakhpur

CSO Sh. N.K.Ambikesh 0551-2200835 0551-2201585

0551-2200835

9794840901

Sr.DSO/IZNIzzat Nagar

Sh. D.K.Pandey 0581-2515352 0581-2515490

0581-2515352

9760541903

Sr.DSO/LKOLucknow

Sh. M.K.Singh 0522-2233033 0522-2238357

0522-2233033

9794842901

Sr.DSO/BSBVaranasi

Sh. Akhilesh Tripathi

0542-2226043 0542-2373334

0542-2226043

9794843901

8 North western Railway

CSO Sh. R.K.Gupta 0141-2725920 0141-2352806

0141-2725710

9001195910

189

JaipurSr.DSO/Ajmer Sh S.K Shrivastav 0145-2426838 0145-

24296550145-2426838

9001196901

Sr.DSO/Bikaner Sh. Rajesh Chandra 0151-2520207 0151-2230911

0151-2520207

9001197901

Sr.DSO/Jaipur Sh.Narayan Lal 0141-2207148 0141-2297415

0141-2207148

9001199901

DSO/Jodhpur Sh. Neeraj Sharma 0291-2431600 - 0291-2431600

9001198903

9 Northern Railway

New Delhi

CSO Sh. Ram Payre 011-23388050 011-26114722

011-23383748

9717631902

Sr.DSO/DLIDelhi

Sh. Pankaj Sharma 011-23363090 - 011-23346952

971631902

Sr.DSO/FZRFirozpur

Sh. R.V.Singh 01632-244386 - 01632-244708

9779232901

Sr.DSO/LKOLucknow

Sh. D.K.Choudhary 0522-2234522 - 0522-2234510

9794833050

Sr.DSO/MBMoradabad

Sh. Janki Prasad 0591-241004 - 0591-2429855

9760534901

Sr.DSO/UMBAmbala

Sh. Narsingh 0171-2611102 - 0171-2610103

9729539805

10 South Central Railway

Secunderabad

CSO Sh. Aadesh Sharma 040-27832342 - 040-27832342

9701370730

Sr.DSO/SCSecunderabad

Sh. S.Seshadri 040-27832290 - - 9701371750

Sr.DSO/HYBHyderabad

Sh. D.Daniel 040-27820193 - - 9701372750

Sr.DSONanded

Sh. A.Kamlakar Rao

02462-223598 - - 9730471750

Sr.DSO/BZAVijayawada

Sh. B.Bankat Rao 0866-2573865 - - 9701373570

Sr.DSO/GNTGuntur

Sh. S.K.Mehta 0863-2234184 - - 9701379750

Sr.DSO/GTLGuntakal

Sh. Bhupathy Singh

08552-226724 - - 9701374750

11 South East Central Railway

Bilaspur

CSO Sh. Saibal Bose 07752-415404 07752-247044

07752-413911

9752475550

Sr.DSO/BSPBilaspur

Sh. R.K.Patel 07752-247166 07752-268167

07752-247166

9752876550

Sr.DSO/Raipur Sh. P.C.Ray 0771-2252264 0771- 0771- 9752877550

190

2252131 2252264Sr.DSO/NGPNagpur

Sh. A.K.Satpathy 0712-2520253 - - 9730078550

12 South Eastern Railway

Kolkata

CSO Sh. Subhasis Ganguly

033-24396370 033-24397858

033-24391038

9002080660

Sr.DSO/KGPKharagpur

Sh. B.L.Meena 03222-257950 03222-255770

03222-221226

9002081904

DSO/ADAAdra

Sh. D.K.Das 03521-244585 03521-244537

03521-244585

9002083870

Sr.DSO/CKPChakradharpur

Sh. H.K.Parry 06587-236668 06587-236434

06587-236438

9771482901

DSO/RNCRanchi

Sh.A.K.Pal 0651-2600086 - 0651-2600086

9771484990

13 South Western Railway

Hubli

CSO Sh. Vikrant Kalra 0836-2289813 0836-2362817

0836-2289842

9731665730

Sr.DSO/SBCBangalore

Sh. K.Anil Kumar 080-22874622 - 080-22874622

9731666730

Sr.DSO/MYSMysore

Sh. P.T.Benny 0821-2427983 0821-2410812

0821-2427983

9731667730

DSO/UBLHubli

Sh. A.N.Mutalik 0836-2289915 0836-2289975

0836-2289915

9731668730

14 Southern Railway

Chennai

CSO Sh. R.K.Kulshrestha

044-25354233 28271157 25355471 9003060940

Sr.DSO/MASChennai

Sh. J.Christopher 044-25353685 28276538 25346228 9003161901

Sr.DSO/TPJTiruchirapalli

Sh. R.Subbaiyan 0431-2460374 - 0431-2460374

9003864902

Sr.DSO/SASalem

Sh. D.Annadurai 0427-2440127 - 0427-2440217

9003956926

Sr.DSO/MDUMadurai

Sh. D.Govindasamy

0452-2308680 0452-2308681

0452-2308680

9003862947

DSO/PGTPalakkad

Sh. Kumar Sambhav

0491-2555326 - 0491-2555326

9746763926

DSO/TVCTiruvananthapuram

Sh. P.K.Selvan 0471-2326386 - 0471-2326485

9746769990

15 West Central Railway

CSO Sh. Anand Bhatia 0761-2627627 - 0761-2629384

9752415650

Sr.DSO/JBP Sh. Aseem Kumar 0761-2678418 0761- - 9752418901

191

Jabalpur Jabalpur 2604008Sr.DSO/BPLBhopal

Sh. Ashok Kumar 0755-4001574 0755-5001475

0755-2488306

9752416901

Sr.DSO/KTTKota

Sh. S.K.Mehta 0744-2467044 0744-2467045

0744-2467044

9001017901

16 Western Railway

Mumbai

CSO Sh. S.K.Kulshrshtha

022-22055205 022-22020458

9004490730

Sr.DSO/BCTMumbai

Shobhana Gupta 022-23078984 022-22825415

022-23078984

9004499020

Sr.DSO/BRCVadodra

Sh. V.K.Nagar 0265-2641925 - - 9724091730

Sr.DSO/ADIAhmadabad

Sh. P.K.Sharma 079-22205005 - 22205005 9724093730

Sr.DSO/RTMRatlam

Sh. B.B.Gida 07412-221617 07412-236388

07412-221617

9752492730

Sr.DSO/RJTRajkot

Sh. R.D.Meena 0281-2476637 0281-2476456

0281-2476637

9724094902

192

IMPORTANT TELEPHONE NUMBERS OF AJMER DIVISION

Designation Rly.(096)

DOT(0145)

Mobile

DRM O 44000 2421752 9001196000R 44001 2421858

ADRM O 44002 2421489 9001196001R 44003 2423255

Sr.DOM O 44600 2421188 9001196900R 44601 2624311

Sr.DSO O 44602 2426838 9001196901R 44603 2429655

Sr.DME O 44500 2429087 9001196400R 44501 2422104

Sr.DEE O 44300 2429857 9001196300R 44301 2621497

Sr.DCM O 44200 2420508 9001196950R 44201 -

Sr.DEN O 44400 2487888 9001196200R 44401 2429256

Sr.DSTE O 44800 2429038 9001196800R 44801 2420011

Sr.DSC O 44980 2420658 9001196700R 44981 2431504

CMS O 44900 2461004 9001196500R 44901 2610353

Sr.DPO O 44700 2624294 9001196600R 44701 2630255

Sr.DFM O 44100 2421653 9001196100R 44101 2420965

CWM O 47000 2663731 9001196450R 44561 2662731

193

IMPORTANT TELEPHONE NUMBERS OF BIKANER DIVISION.


DOT(0151)

Mobile

DRM O 44000 2521568 9001197000R 44001 22523230

ADRM O 44002 2200883 9001197001R 44003 2523884

Sr.DOM O 44600 2200600 9001197900R 44601 2544791

Sr.DSO O 44650 2520207 9001197901R - 2230911

Sr.DME O 44500 2543734 9001197400R 44501 2200287

Sr.DEE O 44300 2543732 9001197300R 44301 2544199

Sr.DCM O 44200 2201713 9001197950R 44201 2521821

Sr.DEN O 44400 2201849 9001197200R 44401 2520799

Sr.DSTE O 44800 2540689 9001197800R 44801 2211529

DSC O 44980 2202269 9001197700R 44981 2540833

CMS O 44900 2212394 9001197500R 44901 2200025

Sr.DPO O 44700 2201743 9001197600R 44701 -

Sr.DFM O 44100 2201408 9001197100R 44101 2540544

CWM O 44250 2212989 9001197450R 44251 2211045

194

IMPORTANT TELEPHONE NUMBERS OF JAIPUR DIVISION.


DOT(0141)

Mobile

DRM O 44000 2200322 9001199000R 44001 2223232

ADRM O 44002 2201833 9001199001R 44003 222994

Sr.DOM O 44600 2201351 9001199900R 44601 2223720

Sr.DSO O 44602 2207148 9001199901R - -

Sr.DME/C&W O 44500 2202407 9001199400R 44501 2223510

Sr.DEE O 44300 2202332 9001199300R 44301 2201931

Sr.DCM O 44200 2201669 9001199950R 44201 2223720

Sr.DEN O 44400 2220621 9001199200R 44401 2221032

Sr.DSTE O 44800 2203105 9001199800R 44801 2221030

Sr.DSC O 44990 2202261 9001199700R 44991 2200450

CMS O 46900 2222763 9001199500R 44901 2229917

Sr.DPO O 44700 2202068 9001199600R 44701 -

Sr.DFM O 44100 2200729 9001199100R 44101 2399680

195

IMPORTANT TELEPHONE NUMBERS OF JODHPUR DIVISION.


DOT(0291)

Mobile

DRM O 44000 2431187 9001198000R 44001 2431300

ADRM O 44002 2431722 9001198001R 44003 2649974

Sr.DOM O 44600 2431550 9001198900R 44601 2431004

Sr.DSO O 44650 2431600 9001198903R - 2541091

Sr.DME/C&W O 44500 2430045 9001198400R 44501 2439323

Sr.DEE O 44300 2431652 9001198300R 44301 2432553

Sr.DCM O 44200 2431696 9001198950R 44201 2433628

Sr.DEN O 44400 2432067 9001198200R 44401 2649973

Sr.DSTE O 44800 2431201 9001198800R 44801 2431848

Sr.DSC O 44960 2431801 9001198700R 44961 2432809

CMS O 44900 2430250 9001198500R - -

Sr.DPO O 44700 2431098 9001198600R 44701 2611144

Sr.DFM O 44100 2431698 9001198100R 44101 -

CWM O 44250 2432140 9001198450R 44251 2630722

196

TELEPHONE NUMBERS OF DISTRICT CIVIL AUTHORITIES JAIPUR DIV.

DistrictRly Section Distanc

eKms.

Collector Superintendent ofPolice

Office Residence Office Residence

Ajmer STD-0145 LR GLTA (ML-I) 30.12 2627421 2627221 2629910 2625431

Jaipur STD-0141 JPJPJPFLJP

SL (ML-I)BAI (ML-II)

CHNN (SWM)RNW (RPC)RGS (Branch)

84.7232.1252.7828.9757.32

22090002209001

2709943 2206869.(Rural)2202495

(North)22024952362266(South)2554980(East)2202333(West)

2546726(City-N)2383000(City-S)

Dausa STD-01427 JR DGW (ML-II) 100.39 510777 221888 220001 230002

Alwar STD-0144 MKH AIA (ML-II) 65.49 2337565 2337566 2337453 2337454

Tonk STD-01432 BNLW ISA (SWM) 25.81 243026 243025 243028 243029

SawaiMadhopur

STD-07462

CKB DPZ (SWM) 11.00 220444 220579 220528 220402

SikarSTD-01572

PCMKSIKRSIKRSIKRRGS

RGS (RPC)RGS (Branch)RGS (Branch)

RSWT (Branch)APJ (RPC)

25.9850.1113.5766.9382.40

250005 250006 270025 270027

JhunjhunuSTD-01592

NWH SRGH (Branch) 77.57 234201 234202 236900 236901

Rewari

STD-01274

BWLRE

RE (ML-II)NNL (RPC)

14.9259.34

225368 225246 222790223317

222491

Mahendragarh

STD-01282

NIP AEL (RPC) 33.82 251200 251202 251022 251122

Churu STD-01562

BUB CUR 12.14 250806 250805 250804 250803

197

Important Telephone Numbers of Civil Authorities (Ajmer division, N.W. Railway)

Section District STD code

Disaster Manag. ControlRoom

Collector Supdt. of PoliceControl ( O ) ( R ) ( O ) ( R )

Madar-AmarpuraAjmer-Bijainagar

Ajmer 0145 2628932 2627421 2627450

2627221 2629910 2265431 2629166

Sendra-NanaMarwar-Phulad

Pali 02932 252804 252801 252802 223838 223939 222288

Keshavganj-Maval Sirohi 02972 225327 221187 221188 220718 220719 222100Sri Amirgarh-Palanpur Banaskantha 02742 250627 257171 257007 257015 257014 252600

Bijainagar(Excl)-Hamirgarh

Bhilwara 01482 232671 232601 232602 232001 232002 232011

Soniyana-DetChittorgarh-Bhupalsagar

Chittorgarh 01472 247997 240001 240002 240006 240003 240088

Goramghat-Nathdwara Rajsamand 02952 220569 220536 220537 220563 220564 220712Fatehnagar-UmraMavli-Bari Sadri

Udaipur 0294 2414620 2410834 2410285 2413949 2431721 2414600

Kharwa Chanda-Jagabor

Dungarpur 02964 232262 231002 231001 231003 232405

231791 220344

Jagabor(Excl)-Himmatnagar

Himmatnagar 02772 249039 241001 223001 247333 223333 241303

TELEPHONE NOS OF DISTRICT CIVIL AUTHORITIES - JODHPUR DIVISION

198

District(STD Code)

Rly SectionFrom

To

Distance(Kms)

Collector Superintendent of policeOffice Residence Office Residence

JODHPUR(0291)

JUJULNPPRJU

RTKXGDOR

BARAMKHR

4477

26.5041.26160.19

2650322 2650344 2650900 2650901

JAISALMER(02992)

MKHRAQG

JSMPOK

130.273.00 252201 252202

252233 252234

BARMER(02982)

DORBMESMR

BMEMBF

MKSR

152.16119

26.15

220003 220004 220005 220006

NAGORE(01582)

KXGMTDMTDMTDMKNDNA

MTDMECCLOGAPBCLAU

2714.5951372197

241444 241555 242464 242454

JALORE(02973)

MKSR MSQ 137.77 222207 222208 222224 223500

CHURU(01562)

LAU RTGH 55.52 250806 250805 250804 250803

BIKANER(0151)

CLO BKN 77.75 2226000 2226001 2226111 2226112

JAIPUR(0141)

GA FL 15.39 2209000 2209001 2206869.(Rural)2202495

(North)22024952362266(South)2554980(East)2202333(West)

2709292 (Rural)---

PALI(02932)

RT MJ 59 252801 252802 223838 223939

BANASKANTHAHQ-PALANPUR

(02742)

MSQ BLDI 59.52 257171 257007 257015 257014

199

ftyk dysDVj (Dist. Collector)ftyk VsyhQksu u-

vkbZ- ih-

Qksu u-

¼dk;kZy;½

,l-Vh-Mh-

dksM u-

dk;kZy;

fuokl QSDl

Jherh eatw jktiky vtesj 8121 0145 2627450

2627221

2627421

Jh vk'kqrks"k ,- Vh- isM.ksdj

vyoj 8106 0144 2337565

2337566

2336101

Jh daqt fcgkjh xqIrk ckalokMk

8128 02962 240002 240001 242968

MkW- ohuk iz/kku ckMesj 8117 02982 220003]

222444

220004 221074

Jh oh- ljou dqekj ckjka 8131 07453 237001 230011 230168Jh xkSjo xks;y Hkjriqj 8107 05644 223086 223316 223355

Jh vkaasdkj flag HkhyokMk

8124 01482 232601 232602 232601

MkW- i`Fohjkt chdkusj 8103 0151 2226000

2520314

2226001

2226032

lqJh vkjrh Mksxjk cwanh 8123 0747 2443000

2443222

2445200

Jh jfo tSu fpRrkSMx<

8129 01472 240001 240002 240293

Jh fodkl lhrkjketh Hkkys

pw: 8104 01562 250806251348

250805 250918

Jh vkj- ,l- tk[kM+ nkSlk 8111 01427 510777 221888 510666Jh jke f[kykM+h

eh.kk/kkSyiqj 8108 05642 220871 220202 220254

Jherh iwue Mwaxjiqj

8127 02964 231002 231001 231006

Jh Hkkuq izdk'k ,V: guqekux<

8102 01552 260001 260002 266156

Jh uohu egktu t;iqj 8112 0141 2209001

2709943

2209000

Jherh 'kqfp R;kxh tSlyesj 8116 02992 252201 252201 252202MkW- jkts'k 'kekZ tkykSj 8118 02973 222207 222208 222207Jh jksfgr xqIrk >kykok

M8132 07432 230403 230401

230402230404

Jh tksxkjke >qa>quwa

8105 01592 234201 234202 234201

Jh fl)kFkZ egktu tks/kiqj 8115 0291 2650322

2650344

2650302

200

Jh fo".kq pj.k efYyd djkSyh 8109 07464 250100 220122 250881Jh fxj/kkjh yky xqIrk

dksVk 8130 0744 2451200

2451100

2450165

Jh v'kksd dqekj Hk.Mkjh

ukxkSj 8114 01582 241444241786

241555 241444

Jh uhjt dqekj iou ikyh 8120 02932 252801 222576 252675MkW- izhre ch- ;'koar

jktlean 8125 02952 220536221036

220537 220536

Jh fxjhjkt flag dq'kokgk

lokbZek/kksiqj

8110 07462 220444 220333 220579

Jh /kesUnz HkVukxj lhdj 8113 01572 250005 250006 250007Jh cUukyky fljksgh 8119 02972 220497

221187221188 221240

Jh vEcjh'k dqekj Jhxaxkuxj

8101 0154 2445001

2445005

2440728

MkW- vk:f"k vts; efyd

Vksad 8122 01432 243026 243025 246377

Jh gseUr dqekj xsjk mn;iqj 8126 0294 2410834

2410285

2410834

Jhefr Vhuk dqekj izrkix<+

& 01478 222266 222277 222262

jktLFkku iqfyl ds egkfuns'kd@vfr- egkfuns'kd@egkfujh{kd (DGP/DG/ADGP/IGP)

uke in dk;kZy; dk irk VsyhQksudk;kZy; fuokl

egkfuns'kd iqfyl (DGP)Jh gjh'k pUn eh.kk

egkfuns'kd] iqfyl

iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26066572607735(

TF)2607926(

F)

2574849

egkfuns'kd (DG)Jh vksesUnz Hkkj}kt

dkjkx`g egkfuns'kky; dkjkxkj] ?kkVxsV ds ikl] vkxjk jksM+] t;iqj

26043182602949(

F)

2520944

Jh ds- ,y- cSjok

gkse xkMZ ,oa x`g lqj{kk

lQsn ukyokyh fcfYMax] tysc pkSd] t;iqj

26055252612592(

F)

2521648

201

Jh vthr flag ¼vfr- pktZ½

Hkz"Vkpkj fujks/kd C;wjks ¼,-lh-ch-½

ts&9] >kykuk baLVhV~;w'kuy ,fj;k] t;iqj

511755527125522712263(

F)

2201289

Jh baVsfytsal iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26064382607926(

F)

Jh izf'k{k.k iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

vfr- egkfuns'kd] t;iqj (ADGP)Jh nyir flag fnudj

baVsfytsal iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26064382607926(

F)

MkW- lq/kkdj tkSgjh

x`g lqj{kk ,oa gksexkMZ


26137552612592

Jh lqjs'k pkS/kjh

VªsfQd iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

2604614(TF)

2750554

Jh vkj- ,l- f<Yyksa

jsyos iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

2601394(TF)

2358542

Jh ,l- ,u- tSu jkT; vijk/k vfHkys[k C;wjks ¼,l-lh-vkj-ch½

jktLFkku iqfyl vdkneh] usg: uxj] t;iqj

2302027(TF)

2358542

Jh tloUr lEirjke

iqfyl eq[;ky; iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

2608366(TF)

2523545

Jh uonhi flag

dkuwu O;oLFkk ,oa iz'kklu


26010902603149(

F)

2350430

Jh ih- ds- O;kl

lrZdrk iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26085072609841(

F)

2703070

Jh jktho nklksr

lrZdrk] [kku foHkkx

2650644

Jh vthr flag Hkz"Vkpkj fujks/kd C;wjks ¼,-lh-ch-½


511788527125522712263(

F)

2201289

Jh ds- ds- 'kekZ

vk;kstuk ,oa dY;k.k


26033662618568

(F)2302100

MkW- vkyksd f=ikBh

,-Vh-,l ,oa fo'ks"k vkWijs'ku xzqi ¼,lvksth-½


26001232610123(

F)

2602042

202

Jh eukst HkV~V

iqfyl izf'k{k.k iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

2608797(TF)

2762555

Jh dfiy xxZ vijk/k iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26065082611381(

F)

2706777

Jh lquhy eYgks=k

dkjkxkj ?kkVxsV] t;iqj 26010472602949(

F)

2706055

MkW- gseUr iqjksfgr

iquZxBu iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

2611280 2810713

Jh Vh- ,y- eh.kk

nwjlapkj ,oa rduhdh


2607712

Jh vkeZM cVkfy;u


26018772601508(

F)

Jh HkwisUnz flag

vfr- egkfuns'kd de funs'kd] jktLFkku iqfyl vdkneh


2303222(TF)

2301878(TF)

2352648

Jh ,e- ,e- ykBj

vkj-,-lh-&izFke


26094292601508(

F)

2650644

iqfyl vk;qDr] t;iqj ¼Police Commissinor½Jh Hkxoku yky lksuh

iqfyl vk;qDr 23621002362101(

F)

2709292

MkW- fxjhjkt ehuk

vfr- iqfyl vk;qDr ¼izFke½

2369925

Jh chtw tkWtZ tkslQ ds-

vfr- iqfyl vk;qDr ¼f}fr;½

2362102 2752015

Jh fot;sUnz >kyk

mik;qDr iqfyl ¼eq[;ky;½

23620812362080

2712257

Jh /kuir jkt mik;qDr iqfyl ¼eq[;ky;½

2202601

Jh ;ksxs'k xks;y

mik;qDr iqfyl ¼iqfyl ykbZu½

2206149

Jh mik;qDr iqfyl ¼mRrj½

22024952203546(

F)

2551934

Jh tksl eksgu

mik;qDr iqfyl ¼nf{k.k½

22027002202660

(F)Jh mik;qDr iqfyl

¼iwoZ½iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

25549802720823(

F)

203

Jh mik;qDr iqfyl ¼if'pe½


22034002202333(

F)

Jherh yrk eukst dqekj

mik;qDr iqfyl ¼;krk;kr½

25733552576165

2720734

Jh :fiUnj flag mik;qDr iqfyl ¼dzkbZe½ t;iqj


iqfyl dfe'uj] tks/kiqj ¼Police Commissinor½Jh HkwisUnz nd

iqfyl dfe'uj] tks/kiqj

0291&2650900]

2650903(F)

2650901

Jh mik;qDr ¼eq[;ky; ,oa ;krk;kr½

Jh jkts'k eh.kk

iqfyl mik;qDr 0291&2650700]

2650713(F)

2650701

2650789

egkfujh{kd (IGP)Jh vkj- ,l- f<Yyksa ¼vfr- pktZ½

jsyos iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

2601394(TF)

2358542

Jh dfiy xxZ ¼vfr- pktZ½

vkardokn fujks/kd nLrk ¼,-Vh-,l-½


26015102611939(

F)

2606777

Jh jkts'k fuokZ.k

bUVsyhtsUl iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26046722607926(

F)

Jh vijk/k 'kk[kk ¼lh-vkbZ-Mh-] lh-ch-½


26026382603714(

F)

Jh dkuwu ,oa O;oLFkk


2606524

Jh mRdy jatu lkgw

vk;kstuk ,oa dY;k.k


2602950(TF)

2704555

Jh ds- ujflEgkjko

nwjlapkj ?kkVxsV] t;iqj 26040022610081(

F)

2176004

Jh dqekj bUnq Hkw"k.k

iz'kklu iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26023802603149(

F)

2305521

Jh ,u- eksfjl ckcw

ekuokf/kdkj] efgyk vR;kpkj] vuq- tkfr ,oa tutkfr


26042162603714(

F)

2702625

204

Jh iqfyl eq[;ky; iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26119482600519(

F)

Jh taxk Jhfuokl jko

jkt-jk-ekuokf/kdkj vk;ksx

,l-,l-vks- fcfYM+ax] 'kklu lfpoky;] t;iqj

22270902227738(

F)

2710054

Jh mes'k feJk

Hk"Vªkpkj fujks/kd C;wjks ¼izFke½


2712554(TF)

2712263(TF)

Jh lrZdrk ,oa lqj{kk ¼eq[;ea=h dk;kZy;½

eq[;ea=h Hkou] 'kklu lfpoky;] t;iqj

22274842227585(

F)

Jh lat; vxzoky

fo'ks"k vkWijs'ku xzqi ¼,l- vks- th-½

>kykuk egy] txriqjk jksM+] dq.Mk cLrh] t;iqj

27597792753326(

F)

2614806

Jh lquhy ekFkqj

dkfeZd ¼eq[;ky;½


26086182600519(

F)

2550456

Jh e/kwlwnu flag

lrdZrk iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26196132609841(

F)

Jh vkeZM cVkfy;u ¼izFke½


26040392601508(

F)

2379808

Jh gfj jke eh.kk

lqj{kk iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26037562607926(

F)

Jh vfr- funs'kd] vkj- ih- ,-


2303222(TF)

2301878(TF)

Jh oh- ds- mIiy

mi egklekns'k] x`g ¼lqj{kk½


2612592(TF)

2356409

Jh lquhy nRr vkj-,-lh- ¼f}fr;½


26112802601508(

F)

Jh fu;e iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

26094722603149(

F)

Jh Vh- xqbZVs

,-lh-ch-&f}fr; ts&9] >kykuk baLVhV~;w'kuy ,fj;k] t;iqj

27125532712263(

F)

Jh jkT; vijk/k vfHkys[k C;wjks ¼,l-lh-vkj-ch½


2302805(TF)

205

Jherh uhuk flag

izf'k{k.k iqfyl eq[;ky;] cM+h pkSiM+] gokegy ds ikl] t;iqj

2614381 2206526

egkfujh{kd jsat

Jh ve`r dy'k dksVk 0744&2350800] 2350984(F)

Jh lkSjHk JhokLro t;iqj 0141&2281824] 281832

2357530

Jh /keZpUn tSu tks/kiqj 0291&2650800] 2650803(F)

2650801

Jh vfuy ikyhoky vtesj 0145&2624808] 2621020(F)

2628808

Jh xksfoUn xqIrk chdkusj 0151&2226100] 2226101(F)

2226102

Jh Vh- lh- nkeksj mn;iqj 0294&2410816] 5102782(F)

2433333

Jh vkuUn dqekj JhokLro

Hkjriqj 05644&222859] 231422(F)

ftyk iqfyl v/kh{kd (Dist. SP)uke ftyk VsyhQksu

,l-Vh-Mh-dksM

dk;kZy; fuokl

Jh jkts'k eh.kk vtesj 0145 262991024225222629910

(F)

2625431

Jh ohjHkku vtokuh vtesj ¼th-vkj-ih-] lkmFk½

0145 2627984 2627021

Jh mes'k nRrk vyoj 0144 233745323378382344288

(F)

23374542344220

Jh Mh- ,l- pw.Mkor ckalokMk 02962 240003 240004Jh ckjgB jkgqy eugnZu

ckMesj 02982 220005224123(F

)

220006

Jh f'koyky tks'kh ckjka 07453 230002 230003Jh va'kqeku HkkSfe;ka

Hkjriqj 05644 223116222526(F

)

223366

Jh ljoj [kku Hkz"Vkpkj fujks/kd C;wjks] Hkjriqj

05644 223116222526(F

)

206

MkW- fufru nhi HkhyokMk 0482 232001232675(F)

232002

Jh jkds'k lDlsuk chdkusj 0151 22261112204213

(F)

2226112

Jherh izhfr pUnzk cwanh 0747 2442111(TF)

2442999Jh ,p- th- jk?kosUnz lqgklk

fprkSMx< 01472 240006240885

(F)

240003

Jh vkse izdk'k pw: 1562 250804(TF)

250803Jh xkSjo JhokLro lhdj 01572 270025

270026(F)

270027

Jh ,l- ,u- [khaph nkSlk 01427 230001 230002Jh gjsUnz dqekj egkoj

/kkSyiqj 05642 220267221873(F

)

220588

MkW- jkgqy tSu Mwaxjiqj 02964 231003232405

(F)

231791

MkW- jfo guqekux< 01552 260003260033(F

)

260004

Jh gok flag ?kqekfj;k

t;iqj ¼iwoZ½ 0141 2554980

Jh egsUnz flag pkS/kjh

t;iqj ¼mRrj½ 0141 22024952720823

(F)

2546726

Jh MkWu- ds- tksl t;iqj ¼nf{k.k½ 0141 22027002202660

(F)

5130644

MkW- fotsUnz >kyk

t;iqj ¼eq[;ky;½ 0141 236208122010505114937

(F)

2720734

Jh jksfgr egktu t;iqj ¼VªsfQd½ 0141 2573355(TF)

2720734

Jh v'kksd u:dk t;iqj ¼xzkeh.k½ 0141 22068695115408

(F)

2207420

Jh lokbZ flag pkS/kjht;iqj ¼lhvkbZMh lhch½

0141 2602770

Jh foiqy prqosZnh t;iqj ¼lqj{kk½ 0141 2606177 2560178Jh t;iqj

¼bUVsyhtsUl½0141 2608652

Jh t;iqj ¼lrZdrk½Jh t;iqj ¼jkT; vijk/k

'kk[kk½0141 2602086

Jh lqjsUnz dqekj t;iqj ¼,l-vks-th-½ 0141 2751952Jh egs'k dqekj xks;y t;iqj ¼vijk/k 'kk[kk]

vUos{k.k½0141 2603322

207

Jh t;iqj ¼vijk/k 'kk[kk] iqfyl eq[;ky;½

0141 260655

Jh dek.MsUV V cVkfy;u] vkj- ,- lh-] t;iqj

Jh cgknqj flag dek.MsUV IV cVkfy;u] vkj- ,- lh-] t;iqj

0141

Jh th- ,u- iqjksfgr t;iqj ¼,-lh-ch-½ 0141 2200802Jh jksfgr egktu t;iqj] lh-vkbZ-Mh-

¼flfoy jkbZV~l½Jh 'kjr dfojkt t;iqj ¼,l-lh-vkj-ch-]

uksMy vf/kdkjh lh-lh-Vh-,.M ,l-] lhlhVhoh dSejk ,oa lkbZcj iqfyl LVs'ku] t;iqj½

Jh t;iqj ¼,-Vh-,l-½ 0141Jh t;iqj ¼efgyk

vR;kpkj½0141 2605899 2755841

Jherh eerk fo'uksbZ

tSlyesj 02992 252233231038

(F)

252234

Jh nhid dqekj tkykSj 02973 222224(TF)

223500Jh cky eqqdqUn oekZ

>kykokM 07432 230410231038(F

)

230411

Jh dSyk'k panz fo'uksbZ

>q>quwa 01592 236900236700(F)

236901

Jh jkts'k eh.kk tks/kiqj ¼'kgj½ 0291 2650700 2650701Jh uotksr xksxksbZ

tks/kiqj ¼xzkeh.k½

0291 2650702265704

(F) 2650703Jh lfpu feRry tks/kiqj&lhvkbZMh

¼,l-ch-½0291 2545003 2630105

Jh tks/kiqj&bUVsyhtsUl

0291

Jh izse izdk'k Vkad tks/kiqj ¼jsyos½ 0291 2650741 2650742MkW- veunhi flag diwj

djkSyh 07462 250398250530(F

)

250399

Jh izQqYy dqekj dksVk ¼'kgj½ 0744 23507002350799

(F)

2350701

Jh fodkl ikBd dksVk ¼xzkeh.k½ 0744 23506012350888

(F)

2350602

Jh dksVk ¼,-lh-ch-½ 0744Jh fodkl dqekj dek.MsaV&kk

cVkfy;u] vkj-,-lh- dksVk

208

Jh HkwisUnz lkgw ukxkSj 01582 242464246465(F

)

242454

Jherh ds-ch- oanuk ikyh 02932 223838(TF) 223939Jh jkgqy dkrds jktlean 02952 220563 220564Jherh ijeT;ksfr lokbZ ek/kksiqj 07462 220528

222999(F)

220402

Jh lh- lrks"k dqekj rqdkjke

Jhxaxkuxj 0154 24430002441410

(F)

2443001

Jherh ,l- ifjekyk Vksad 01432 243028 243029Jh ,p-th- jk?kosUnz lqgklk

dek.MsUV 9oha cVkfy;u] vkj-,-lh-]Vksad

01432 243028244400(F

)

243029

Jh gfj izlkn 'kekZ mn;iqj 0294 24139495102866

2431721

Jherh yoyh dfV;kj fljksgh 02972 220718(TF)

220719Jh izoh.k 'kekZ izrkix<+ 01478 222283

223156(F)

222284

209

Collector (RAJASTHAN STATE)S.N. Name District STD

CodeTelephone (Office)

Telephone (Home)

1 Shri Ashutosh A.T. Pednekar

Ajmer 0145 2627450 2627221

2 Shri Ashok Kumar Bhandari

Alwar 0144 2337565 2337566

3 Shri Naveen Jain Banswara 0262 240002 2400014 Shri Gaurav Goyal Baran 07453 237001 2300115 Shri Krishna Kunal Barmer 02982 220003 2200046 Shri Onkar Singh Bharatpur 05644 223086 2233167 Dr. Prithvi Raj Bhilwara 01482 232601 8 Ms. Arti Dogra Bikaner 0151 2226000 22260019 Shri Ravi Jain Bundi 0747 2443000

2445200 2443222

10 Shri Vikas Sitaramji Bhale Chittorgarh

01472 240001 240002

11 Shri R. S. Jakhar Churu 01562 250806 25080512 Shri Ram Khiladi Meena Dausa 01427 510777 22188813 Shri Purna Chandra

Kishan Dholpur 05642 220254 220202

14 Shri Bhanu Prakash Yeturu

Dungarpur 02964 231002 231001

15 Shri Naveen Mahajan Hanumangarh

01552 260001 260002

16 Shri Giriraj Singh Kushwaha

Jaipur 0141 2209000 2209001

2709943

17 Shri Kewal Kumar Gupta Jaisalmer 02992 252201 25220218 Shri Rohit Gupta Jalore 02973 222207 22220819 Shri Ambrish Kumar Jhalawar 07432 230403 23040220 Shri Siddharth Mahajan Jhunjhunu 01592 234201 23420221 Shri Suresh Chandra

Dinkar Jodhpur 0291 2650322 2650344

22 Shri Girdhari Lal Gupta Karauli 07464 250100 25012223 Shri S.S. Bissa Kota 0744 2451200 245110024 Shri Niraj Kumar Pawan Nagaur 01582 241444,

241786241555

25 Shri Hemant Shesh Pali 02932 252801 252802, 284299

26 Dr. Pritam B. Yashvant Pratapgarh

01478 222266 222277

27 Dr. Ravi Kumar Surpur Rajsamand

02952 220536, 221036

220537

210

28 Shri Dharmendra Bhatnagar

Sawaimadhopur

07462 220444 220033 Fax

220333

29 Shri Shriram Meena Sikar 01572 250005 25000630 Smt. Mugdha Sinha Sirohi 02972 221187

220497.Fax

221188

31 Dr. Arushi Ajey Malik Sriganganagar

0154 2445001 2445005

32 Shri Hemant Kumar Gera Tonk 01432 243026 24302533 SHRI HEMANT KUMAR

GERA Udaipur 0294 2410834 2410285

SP/DCP List(RAJASTHAN STATE)S.N. Name Post Telepho

ne (Office)

Telephone (Home)

1 Shri Ajay Pal Lamba SP, Pali 223838 2239392 Shri Alok Kumar

Vashistha SP, Udaipur 2413949 2431721

3 Shri Anshuman Bhomia SP, Jaisalmer 252233 2522344 Shri Ashok Naruka DCP, Jaipur City

(North), Jaipur 2202495 2546726

5 Dr. B. L. Meena SP, Nagaur 242464 2424546 Shri Balmukund Verma SP,

Hanumangarh 260003 260004

7 Shri Bhupendra Sahu SP, Tonk 243028 2430298 Shri Bipin Kumar Panday SP, Ajmer 2629910 24225229 Shri C. Santoshkumar

Tukaram SP, Barmer 220005 220006

10 Shri D. S. Chudawat SP, Bundi 2442111 244235411 Shri Don K. Jose SP, Dungarpur 231003 23179112 Shri Girdhari Lal Sharma SP, Jodhpur

(Rural), Jodhpur 2650702 2650703

13 Dr. Girraj Lal Meena SP, Sikar 270025 27002714 Shri Habeeb Khan Gauran SP, Bikaner 2226111 22611215 Shri Hari Prasad Sharma SP, Jodhpur City,

Jodhpur 2650700 2650701

16 Shri Hawa Singh Ghumaria

DCP, Jaipur (East), Jaipur

2554980 2224748

17 Shri Hinglajdan SP, Jhalawar 230410 230411 231154

18 Shri Jose Mohan DCP, Jaipur 2202700 2353537

211

(South), Jaipur 19 Smt. Lata Manoj Kumar SP, Banswara 240003 24000420 Shri Mahendra Singh

Chaudhary SP, Karauli 250398 250399

21 Shri Mahesh Kumar Goyal SP, Alwar 2337453, 2337838

2337454, 23344220

22 Shri Mohan Singh Nitharwal

SP, Jaipur Rural, Jaipur

2206869

23 Shri Navajyoti Gogoi SP, Bharatpur 223116 22336624 Dr. Nitin Deep Blaggan SP, Rajsamand 220563 22056425 Shri Om Prakash SP, Baran 230002 23000326 Shri Prafulla Kumar SP, Kota City,

Kota 2350700 2350701

27 Shri Prem Prakash Tak SP, Pratapgarh 222283 22228428 Shri Rahul Prakash SP, Dholpur 220267 22058829 Shri Rajesh Meena SP, Jalore 222224 22350030 Shri Ravi Kant Mittal SP, Kota (Rural),

Kota 2350601 2350602

31 Shri Rupinder Singh SP, Sriganganagar

2443000 2440011

32 Shri S. N. Khinchi SP, Churu 250804 25080333 Shri Satya Veer Singh SP, Dausa 230001 23000234 Shri Shiv Lal Joshi SP, Jhunjhunu 236900 23690135 Shri Umesh Chander

Datta SP, Bhilwara 232001 232002

36 Dr. Vijendra Jhala DCP, Hq. Jaipur 2201050 220440837 Shri Vikas Kumar SP, Chittorgarh 240006 24000338 Shri Vipul Chaturvedi SP, Sirohi 220718 22071939 Dr. Vishnu Kant SP,

Sawaimadhopur 220528 220402

212

Sr - North Western Railway · Web viewCapacity Building To Handle Disaster / Training 26-31 6....

Documents

Transcript of Sr - North Western Railway · Web viewCapacity Building To Handle Disaster / Training 26-31 6....