Spring 2013 Student Opinion Survey (SOS)
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Spring 2013 Student Opinion Survey (SOS)
Take it Seriously…
YOUR OPINION COUNTS!!!
![Page 2: Spring 2013 Student Opinion Survey (SOS)](https://reader031.fdocuments.in/reader031/viewer/2022020106/56813e61550346895da86a4c/html5/thumbnails/2.jpg)
Every three years, all SUNY Community Colleges, including GCC, administer the Student Opinion Survey to gather and act upon feedback from students on
their satisfaction with a wide variety of college services and programs.
The Student Opinion Survey (SOS)Take it Seriously… Your Opinion COUNTS!
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The Student Opinion Survey (SOS)Take it Seriously… Your Opinion COUNTS!
• SOS feedback has resulted in many improvements over the years including:–Construction of the Student Union–Addition of Smart Classrooms and Labs–Improvements in Online Services–Enhancements to Athletic Facilities, Food
Service, and Bookstore Processes.
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Who is Completing the SOS at GCC?Take it Seriously… Your Opinion COUNTS!
• 1,000 Genesee students (full- and part-time) from
• 63 Randomly Selected classes;
• In career and transfer programs;
• At the Batavia campus and at campus centers
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The Student Opinion Survey (SOS)Take it Seriously… Your Opinion MATTERS!
• What were the results from the last SOS (Spring 2010)?
Following results based on scale of One lowest and Five highest.
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Satisfaction with College Services
• Students rated 34 services• Overall, students were satisfied• Average scores ranged from 3.3 to 4.2
1 Very
Dissatisfied
5Very
Satisfied
3 Neither
Dissatisfied nor Satisfied
4Satisfied
2Dissatisfied
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College Services High Scores!!
• Web & E-Mail 4.2• Availability Online Courses, Services 4.2• Online Ease of Use 4.1• Library Resources 4.1• Library Services 4.1• Library Facilities 4.1• Buildings & Grounds 4.1• Registration Process 4.1• Classrooms 4.0• Availability of Computers 4.0
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Satisfaction with Academic Experiences
• Students rated satisfaction with 32 academic experiences
• Overall, students were satisfied• Average scores ranged from 3.4 to 4.1
1 Very
Dissatisfied
5Very
Satisfied
3 Neither
Dissatisfied nor Satisfied
4Satisfied
2Dissatisfied
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• Quality of Instruction 4.1
• Class Size 4.1
• Website ease of use 4.1
• Clarity of Instruction 4.0
• Website Information Provided 4.0
• Faculty Respect for Students 4.0
Academic Experiences High Scores!!
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Frequency of Academic Experiences
• Considered 11 items (How often have you…)• Wide range (Avg. scores range from 1.7 to 4.3)• Overall, students reported more than occasional
frequency with most items
1 Never
5Very
Frequently
3 Occasionally
4Frequently
2Rarely
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Frequency of Academic Experiences Most Frequently
• Gone to Class with Readings and Assignments Completed 4.3
• Worked Hard to Meet Instructor's Expectations 4.3
• Had to Think Critically to Complete Assignments 4.2
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Perceived College Contribution to Growth & Learning
• Considered 16 items (How much did GCC contribute to your ability to…)
• Students felt GCC made moderate contributions to Growth and Learning
• Average scores ranged from 2.6 to 3.8
1 No
Contribution
5Very Large
Contribution
3 Moderate
Contribution
4Large
Contribution
2Small
Contribution
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College Contribution to Growth & Learning Greatest Contribution
College contributes most to :
• Acquiring Knowledge & Skills Needed for Career 3.8
• Acquiring Knowledge & Skills to Further Academic Study 3.5
• Acquiring Information, Ideas, & Concepts 3.5
• Understanding Personal Goals & Values 3.5
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Comparative StrengthsGCC ranked
#1 in 6 areas across ALL Participating SUNY
Community Colleges
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GCC Ranking #1 in 6 Areas
Computer Support Services Internet Access (including wireless) Campus Center – Student Union Security Services Faculty Used Innovative Technology to Aid
Learning Using Computers & Information
Technology EffectivelySOS 2010 - Students’ Choices Matter!
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Spring 2013 Student Opinion Survey (SOS)
Take it Seriously…
YOUR OPINION COUNTS TO MAKE IMPROVEMENTS
FOR ALL!!!