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    Sport Obermeyer Case

    Prof Mellie Pullman

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    Objectives Supply Chain Choices & Operations Strategy

    Product Category challenges Operational changes that reduce costs of

    mismatched supply and demand

    Coordination Issues in a global supply chain

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    Type of Product Typical Operational & Supply Chain

    Strategies Cost Quality

    Time (delivery, lead time, etc)

    Flexibility (multiple choices, customization) Sustainability

    Sport Obermeyer ?

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    Challenge of delivering on thestrategy?

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    Challenges of matching supply

    to demand Supply Side Demand Side

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    Costs & Risks of Over-stock

    versus Under-stock Over-stock Under-stock

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    NovemberPre year

    February

    September

    August

    March

    November

    China Colorado US Retailer

    Design clothes

    Order textiles &styles

    Las Vegas show

    Warehouse

    Distribute to retailers

    Make orders to

    Sport O.

    Make Fabric

    Assemble

    Clothes

    Deliver to Colorado

    Take Orders

    Make forecasts

    Retail Season

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    Two Order Periods How are they different?

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    Speculative Production

    Capacity

    Reactive Production

    Capacity

    New Info. Material Lead time Lead Time to Store

    Risk-Based Production

    Sequencing Strategy

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    Planning Approach How many of each style to product?

    When to produce each style?

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    Buying Committee ForecastsAve

    Forecast

    Stand

    Dev

    2 xStand

    DevStyle Price Laura Carolyn Greg Wendy Tom Wally

    Job Market

    Director

    CS

    Mgr

    Product-ionmgr

    Product-ioncoord

    Sales

    Rep

    VP

    Gail $110 900 1000 900 1300 800 1200 1017 194 388

    Isis $ 99 800 700 1000 1600 950 1200 1042 323 646

    Entice $ 80 1200 1600 1500 1550 950 1350 1358 248 496

    Assault $ 90 2500 1900 2700 2450 2800 2800 2525 340 680

    Teri $123 800 900 1000 1100 950 1850 1100 381 762

    Electra $173 2500 1900 1900 2800 1800 2000 2150 404 807

    Stephani $133 600 900 1000 1100 950 2125 1113 524 1048

    Seduced $ 73 4600 4300 3900 4000 4300 3000 4017 556 1113Anita $ 93 4400 3300 3500 1500 4200 2875 3296 104

    72094

    Daphne $148 1700 3500 2600 2600 2300 1600 2383 697 1394

    Totals 20000 20000 20000 20000 20000 20000 20000

    Standard Deviation of demand= 2x Standard Deviation Forecast

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    Team Break out 1 Using the available data, assess the risk

    of each suit and come up with a system

    to determine: How many of each to style to produce

    When to produce each style

    Where to make it

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    Low Risk Styles

    We under-produce during initial

    production so we want: Least expensive products

    Low demand uncertainty Highest expected demand

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    Standard Normal Distribution

    -produce m-zs

    m

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    Production Strategy AAccount for production minimum

    If we assume same wholesale price, we want toproduce the mean of a styles forecast minus thesame number of standard deviations of that forecast

    i.e., mi-ksi (k is same for all).

    Approach: produce up to the same demand percentile (k)for all suits.

    Sum (m-ks)each style = 10,000 (meet production minimum)

    Determine k for all styles

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    Solve for k with total close to 10000(k=1.06)

    Style Avg. of Forecast m Std. Dev. Forecast First Period Production

    Q= m-ks

    Seduced 4017 1113 2837

    Assault 2525 680 1804Electra 2150 807 1295

    Anita 3296 2094 1076

    Daphne 2383 1394 905

    Entice 1358 496 832

    Gail 1017 398 606Isis 1042 646 357

    Teri 1100 762 292

    Stephanie 1113 1048 2

    Totals 20001 10008

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    But what about the batch sizeminimums?

    Large production minimums force us tomake either many parkas of a given

    style or none.

    How do we consider the batch size

    minimums for the second order cycle?

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    Approach

    Compute risk for each style

    Rank styles by risk Figure out the amount of non-risk suits

    to produce in the first run

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    Assign Risk

    Style Avg. of Forecast

    m

    Std. Dev.

    Forecast

    Risk

    Type

    Seduced 4017 1113 Safe

    Assault 2525 680 SafeElectra 2150 807 Safe

    Anita 3296 2094 Safe

    Daphne 2383 1394 Safe

    Entice 1358 496 Safe

    Gail 1017 398 Risky

    Isis 1042 646 Risky

    Teri 1100 762 Risky

    Stephanie 1113 1048 Risky

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    Modified Approach

    Determine how many styles to make to givetotal first period production quantity.

    Assess each case by determining the optimalquantities for non-risk suits usingProduction Quantity = Max(600, mi-600-k*si)

    Same approach as before (determine theappropriate k so that lot size

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    Example:Production Quantity = Max(600, m

    i

    -600-k*si

    ) ; k =.33

    Style Avg. of Forecast m Std. Dev. Forecast

    Seduced 4017 1113 3049.71Assault 2525 680 1700.6

    Electra 2150 807 1283.69

    Anita 3296 2094 2004.98

    Daphne 2383 1394 1322.98

    Entice 1358 496 600 9961.96

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    Should we make more suits?

    Production minimum order is

    10,000?

    Pros?

    Cons?

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    Sport Obermeyer Savings fromusing this risk adjustment

    Models Decisions Sport O Decisions

    Total Production (units) 124,805 121,432

    Over-production (units) 22,036 25,094

    Under-production(units)

    792 7493

    Over-production

    (% of sales)

    1.3% 1.73%

    Under-production

    (% of sales)

    .18% 1.56%

    Total Cost (% of sales) 1.48% 3.30%

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    Team Breakout 2

    What supply chain & operationschanges can be implemented to reduce

    stock-outs and mark-downs? Design, production, forecasting, etc.?

    Specific: How are you going to do it,

    Actions?

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    Operational Changes to ReduceMarkdown and Stock-out Costs

    Reducing minimum production lot-sizeconstraints

    How ?

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    Effect of Minimum OrderQuantity on Cost

    5.1 5.15

    5.4

    5.8

    6.4

    5

    5.2

    5.4

    5.6

    5.8

    6

    6.2

    6.4

    6.6

    6.8

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    0 200 400 600 800 1000 1200

    Minimum Order Quantity

    S.O./

    M.D.

    Costas%o

    fSales

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    Capacity Changes

    Increase reactive production capacity

    How? Pros and cons?

    Increase total capacity

    How? Pros and Cons?

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    Stock-out & Mark-down Costs asa Function of Reactive Capacity

    0

    2

    4

    6

    8

    10

    12

    0 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150

    Reactive Capacity (as a % of Sales)

    S.O./M

    .D.

    Costas%o

    fSales

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    Lead Times

    Decrease raw material and/ormanufacturing lead times

    Which ones?

    How?

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    Lead Times

    Reduce findings leads times (labels,button, zippers)

    inventory more findings

    standardize findings between product groups

    more commonality reduced zipper variety 5 fold.

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    Where does it make sense toinventory product?

    Griege Fabric

    Dye Solid Colors Printed

    Size 8 Black Electra SKU SKU SKU

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    Obtain market informationearlier

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    Accurate Response Program

    Using buying committee to developprobabilistic forecast of demand and variance(fashion risk)

    Assess overage and underage costs todevelop relative costs of stocking too little ortoo much

    Use Model to determine appropriate initialproduction quantities (low risk first)

    Read early demand indicators

    Update demand forecast

    Determine final production quantities