Splunk conf2014 - Getting Deeper Insights into your Virtualization and Storage with Splunk

41
Copyright © 2014 Splunk Inc. Stela Udovicic – Sr. Product Marke@ng Manager, Splunk Michael Donnelly – Senior SE, Virtualiza@on Technologies Specialist, Splunk GeIng Deeper Insights into your Virtualiza@on and Storage with Splunk

Transcript of Splunk conf2014 - Getting Deeper Insights into your Virtualization and Storage with Splunk

Copyright  ©  2014  Splunk  Inc.  

Stela  Udovicic  –  Sr.  Product  Marke@ng  Manager,  Splunk  

Michael  Donnelly  –  Senior  SE,  Virtualiza@on  Technologies    Specialist,  Splunk  

GeIng  Deeper  Insights  into  your  Virtualiza@on  and    Storage  with  Splunk  

Disclaimer  

2  

During  the  course  of  this  presenta@on,  we  may  make  forward-­‐looking  statements  regarding  future  events  or  the  expected  performance  of  the  company.  We  cau@on  you  that  such  statements  reflect  our  current  expecta@ons  and  

es@mates  based  on  factors  currently  known  to  us  and  that  actual  events  or  results  could  differ  materially.  For  important  factors  that  may  cause  actual  results  to  differ  from  those  contained  in  our  forward-­‐looking  statements,  

please  review  our  filings  with  the  SEC.  The  forward-­‐looking  statements  made  in  the  this  presenta@on  are  being  made  as  of  the  @me  and  date  of  its  live  presenta@on.  If  reviewed  aUer  its  live  presenta@on,  this  presenta@on  may  not  contain  current  or  accurate  informa@on.  We  do  not  assume  any  obliga@on  to  update  any  forward-­‐looking  statements  we  may  make.  In  addi@on,  any  informa@on  about  our  roadmap  outlines  our  general  product  direc@on  and  is  subject  to  change  at  any  @me  without  no@ce.  It  is  for  informa@onal  purposes  only,  and  shall  not  be  incorporated  into  any  contract  or  other  commitment.  Splunk  undertakes  no  obliga@on  either  to  develop  the  features  or  func@onality  described  or  to  

include  any  such  feature  or  func@onality  in  a  future  release.  

About  Me  

!   Stela  Udovicic,  Sr.  Product  Marke@ng  Manager,  Solu@ons  Marke@ng  –  Responsible  for  IT  Opera@ons  use  cases  including  networking,  storage,  *nix  –  Over  15  years  of  experience  with  variety  of  networking  technologies  

!   Michael  Donnelly,  Senior  SE,  Virtualiza@on  Technologies  Specialist  –  Splunk  administrator  for  4  years,  20  years  in  IT  –  8  years’  virtualiza@on  experience,  as  sys  admin  and  developer  

3  

Agenda  

!   Introduc@on  !   Virtualiza@on  Insights:  Splunk  App  for  VMware  !   Storage  Insights:  Splunk  App  for  NetApp  Data  ONTAP  !   Integrated  Insights  Demo  

4  

Escala@ng  IT  Complexity…  

SERVERS   STORAGE   NETWORKING  

VITUALIZATION  

INFRASTRUCTURE  APPLICATIONS  

PACKAGED  APPLICATIONS  

CUSTOM  APPLICATIONS  

Iden@ty  

VPN  

IP  Phone  

HR  

Email  

Finance  

App  Svr  

DB  

Web  Svr     SaaS/PaaS  

IaaS  

…Plaguing  IT  Opera@ons  

SERVERS   STORAGE   NETWORKING  

VITUALIZATION  

INFRASTRUCTURE  APPLICATIONS  

PACKAGED  APPLICATIONS  

CUSTOM  APPLICATIONS  

Iden@ty  

VPN  

IP  Phone  

HR  

Email  

Finance  

App  Svr  

DB  

Web  Svr     SaaS/PaaS  

IaaS  

Complex,  silo-­‐based  technologies  

Disconnected  and  outdated  point  solu@ons    

Reac@ve  brute-­‐force  problem  resolu@on  

Over  80%  of  @me  on    maintaining  not  innova@ng  

7  

What  it’s  Like  in  the  Trenches  

Service  Desk   Database  Admin   Sysadmin  Network  Admin   Virt.  Admin   Storage  Admin  

Logs  call.  Applica@on  is  

slow    

Checks  database  logs.  Database  

stopped  accep@ng  

connec@ons  

Stops  working  on  deploying  new  services.  Checks  

logs  and  performance.  Network  OK  

Checks    UCS  logs.  Looks  at  the  OS,  everything  is  fine,  OS  sees  40%  disks  

u@liza@on  

Goes  through  VMs.  Checks  VMs  and  data  stores  health  manually    

analyzes  them  

 Goes  through  volumes  

suppor@ng  VMs.  Iden@fies  issue  

Escalate   Escalate     Escalate   Escalate   Escalate   >12-­‐hour  outage!  

Boost  Applica@ons  Performance  by  Op@mizing  Your  Virtualiza@on  Environment  

8  

Capacity  OpEmizaEon  for  exceeding  

ApplicaEons  SLAs  

ProacEve  Monitoring    for  Avoiding  VirtualizaEon      

Risks  

Maximize  Your    VirtualizaEon  Investment    

Major  Oil  and  Gas  Company  Gets  Comprehensive  Visibility  into  IT  Infrastructure  

9  

Benefits:  Reduced  costs  and  MTTR    

Fabric/Network  Admin  VMware  Admin  Storage  Admin   Applica@ons  

Admin  OS  Admin  

Splunk  App    for  NetApp    

Data  ONTAP  Splunk  App    for  VMware  

Splunk  Aps  for  Windows/*nix    

Cisco  ACI    AnalyEcs    for  Splunk  

ACI  App  

Virtualiza@on  Insights  

The  Virtual  Datacenter  Challenge  Too  Much  Complexity  and  Too  Lille  Visibility  

Not  enough  data  about  virtualiza@on  

Virtualiza@on  data  alone  doesn't  solve  problems  

Point  solu@ons  offer  inadequate  analyses  

11  

Integrated  Insights  into  Your  VMware  Environment  

12  

ProacEve  Monitoring  

Comprehensive  AnalyEcs    

End-­‐to-­‐end  Visibility    

APP  

OS  

VMware  vSphere  

Physical  Layer  

Servers  Storage   Network  Devices  

VMware  vCenter  Server(VC)  

APP  

OS  VM   VM  

Report  

Correlate  

Monitor  

Explore  

Real-­‐&me  ac&onable  insights  into  problem  spots  and  health  issues    

Real-­‐&me  and  historical  insights  into  performance,  security,  capacity,  forecas&ng,  outlier  detec&on  and  change  tracking  

Scalable  big  data  solu&on  for  holis&c  visibility  across  all  technology  &ers    

Intelligent  Analy@cs  Across  IT-­‐@ers  

13  

“There  is  no  other  tool  out  there  that  can  Ee  all  the  different  pieces  together  and  facilitate  analysis  on  diverse  data  sources.  Splunk  has  

become  our  primary  analyEcs  tool.”  

!   Characterize  customer  usage  to  trend  and  analyze  usage  palerns    

!   Establish  baselines  on  infrastructure  and  applica@on  performance    

!   Decrease  costs  with  granular  insights  into  applica@on  and  infrastructure  behavior  by  op@mizing  resource  alloca@on  

!   Meet  customer  demand  by  burs@ng  to  the  cloud  

–  James  Lord  Chief  Architect,  Cloud  Opera&ons  

One  Splunk  –  Many  Uses  

14  

“Using  Splunk  for  VMware  gets  us  our  data  in  one  place,  for  many  uses:  capacity  planning,  event  monitoring,  performance  analysis,  

security  monitoring  and  more.”  

!   A  defini@ve  record  of  what  happened  in  our  environment    –  Analyze  and  trend  performance  as  well  as  user  ac@vi@es    

very  easily  

!   Useful  for  both  opera@onal  monitoring,  capacity  usage,  performance  metrics  and  for  security  monitoring  

–  Peter  Cole  Technical  Lead,  ITS  Opera&ons  

15  

Integrated  Insights  into  Applica@on  and  OS  Health  

SAN  &  NAS  

Splunk  Environment    

Network  Infrastructure  

Virtual  Servers:    Web,  middleware,  apps    

Cri@cal  Infrastructure  

Servers  Networking   Ac@ve    

Directory  

16  

vCenter  Server  

ESXi  Hosts  

Monitoring  Your  Virtualiza&on  Environment  VMware  Environment  

SAN  &  NAS  

Splunk  Environment    

Network  Infrastructure  

Ac@ve    Directory  

Virtual  Servers:    Web,  middleware,  apps    

Cri@cal  Infrastructure  

Servers  Networking  

17  

vCenter  Server  

ESXi  Hosts  

VMware  Environment  

SAN  &  NAS  

Splunk  Environment    

Network  Infrastructure  

Virtual  Servers:    Web,  middleware,  apps    

Cri@cal  Infrastructure  

Servers  Networking   Ac@ve    

Directory  

Monitoring  Your  Actual  Virtualiza&on  Environment  

18  

vCenter  Server  

ESXi  Hosts  

VMware  Environment  

SAN  &  NAS  

Splunk  Environment    

Network  Infrastructure  

Virtual  Servers:    Web,  middleware,  apps    

Cri@cal  Infrastructure  

Servers  Networking   Ac@ve    

Directory  

Monitoring  Your  Full  Virtualiza@on  Environment  

19  

vCenter  Server  

ESXi  Hosts  

Monitoring  Your  Full  Virtualiza@on  Environment  VMware  Environment  

SAN  &  NAS  

Splunk  Environment    

Network  Infrastructure  

Virtual  Servers:    Web,  middleware,  apps    

Cri@cal  Infrastructure  

Servers  Networking   Ac@ve    

Directory  

Storage  Insights  

Splunk  App  for  NetApp  Data  ONTAP  

21  

OperaEonal  AnalyEcs  

Cross-­‐Eer    Visibility  

   

1   2   3  

Central  ProacEve  Monitoring  

Reduced  MTTR   OpEmized  Capacity,  Performance   Fast  Time  to  Value  

Cross-­‐@er  Opera@onal  Visibility  

22  

ESXi  Ethernet  

NIC  

Correlate  NetApp  data  with  applica@on,  OS  and  virtualiza@on  data  for  simplified  troubleshoo@ng!  NetApp  

Controller  

Physical    storage    

Data  stores  (virtual)      

App  Architecture  

Splunk  HF/LF  

API  calls:  Performance  metrics  60s  and    inventory  data  10  min  

Data  CollecEon    Node    (DCN)  

Dashboards,  reports,  field  extrac@ons  

Splunk  App  for  NetApp    Data  ONTAP  

Log  data  via  syslog  

NetApp  Filers  

Mentor  Graphics  

–  Lee  Melvin,    Technical  Architect  at  Mentor  Graphics  

“The  Splunk  App  for  NetApp  Data  ONTAP  delivers  cluster-­‐mode  performance  metrics  monitoring  that  

Mentor  Graphics  has  not  been  able  to  achieve  previously.  The  real  value  for  us  is  all  the  NetApp  logs,  configura@on  data  and  performance  metrics  

the  app  exposes  to  Splunk  soUware.”  

Key  Customer  Beliefs  !  Customizable  reports  and  SLA  metrics  !  Future-­‐proof  monitoring  –  enables  correla@on  across  

different  domains  such  as  NetApp  and  VMware  

24  

INSERT  DASHBOARD  

Sealle  Cancer  Care  Alliance  

–  IT  Infrastructure  Lead,    SeaJle  Cancer  Care  

“Using  Splunk  NetApp  App  we  gain  instant  visibility  into  what  is  happening  in  our  NetApp  storage.  Splunk  is  the  only  solu@on  we  found  that  allows  us  to  quickly  and  precisely  see,  

analyze  and  correlate  our  data  without  having    to  be  data  or  even  Splunk  experts.”    

Key  Customer  Benefits    !  Significant  reduc@on  in  MTTR  due  to  instant  visibility    

into  NetApp  storage  systems  and  correla@on  with  security  and  OS  data  

!  Quick  isola@on  of  storage  incident  without  being    storage  experts  

25  

INSERT  DASHBOARD  

Integrated  Insights  Demo:  Applica@ons,  Virtualiza@on,  Storage  and  OS    

Single  Console  Visibility  into  IT  Infrastructure    

27  

Reduce  MTTR!   Reduce  Costs!  Boost  ApplicaEons  SLAs!  

OpEmized  Performance    and  Capacity  

Cross-­‐Eer    Visibility  

Maximize  Your    VirtualizaEon  Investment    

Special  Offer:  Try  Splunk  MINT  Express  for  Free!  Splunk  MINT  offers  a  fast  path  to  mobile  intelligence.  How  fast?    

Find  out  with  a  6-­‐month  trial*  

•  Register  for  your  free  trial:  hlp://mint.splunk.com/conf2014offer  

•  Download  the  Splunk  MINT  SDKs  •  Add  the  Splunk  MINT  line  of  SDK  code  and  publish**    

•  Start  geIng  digital  intelligence  at  your  finger@ps!    

*Offer  valid  for  .conf2014  aJendees  and  coworkers  of  aJendees  only.  

**Trial  allows  monitoring  of  up  to  750,000  monthly  ac&ve  users  (MAUs).  

 

28  

Thank  You  

Backup  slides:  Donnelly  

31  

vCenter  Server  

ESXi  Hosts  

Splunk  for  VMware  Architecture  

Physical  VMware  environment  

Splunk  DCN  

SAN  &  NAS  

Splunk  Environment    

Network  Infrastructure  

Performance  (API)  

Ac@ve    Directory  

Cri@cal  Infrastructure  

Servers  Networking  

vCenter  Logs  

ESXi  logs  

32  

vCenter  Server  

ESXi  Hosts  

Splunk  for  VMware  –  Required  Connec@vity  

Physical  VMware  environment  

SAN  &  NAS  

Splunk  Environment    

API:  TCP  443  

Networking  

TCP  8089  &  8008  

TCP  9997  

vCenter  Logs:  TCP  9997  

Syslog:    TCP  1514  UDP  514  

TCP  9997  

DCN  

Syslog  Server  

TCP  443  

Deployment  notes  

33  

!   All  of  the  ports  men@oned  in  the  previous  slide  are  the  default  ports;  Splunk  can  be  adapted  to  use  alternates  

!   If  you’re  using  search  head  pooling  –  there  are  addi@onal  details  covered  in  the  installa@on  guide.    You  must  use  a  dedicated  search  head  (not  pooled)  to  act  as  the  Data  Collec@on  Scheduler  

!   During  installa@on,  the  DCN  will  be  configured  either  by  SSH  or  remote  console  access;  addi@onal  configura@on  is  done  via  the  Splunk  web  UI  on  TCP  port  8000.    Ensure  that  access  by  SSH/8000  or  by  CLI  via  console  will  be  possible  

Backup  Slides:  Stela  

Industry  Leading  Plazorm  for  Machine  Data    Machine  Data:  Any  LocaEon,  Type,  Volume  

Online  Services   Web  

Services  

Servers  Security   GPS  

Loca@on  

Storage  Desktops  

Networks  

Packaged  Applica@ons  

Custom  Applica@ons  Messaging  

Telecoms  Online  

Shopping  Cart  

Web  Clickstreams  

Databases  

Energy  Meters  

Call  Detail  Records  

Smartphones  and  Devices  

RFID  

On-­‐  Premises  

Private    Cloud  

Public    Cloud  

Plaborm  Support  (Apps  /  API  /  SDKs)  

Enterprise  Scalability  

Universal  Indexing  

Answer  Any  QuesEon  

Developer  Plaborm  

Report  and    analyze  

Custom    dashboards  

Monitor    and  alert  

Ad  hoc    search  

Industry  Leading  Plazorm  for  Machine  Data    Machine  Data:  Any  LocaEon,  Type,  Volume  

Online  Services   Web  

Services  

Servers  Security   GPS  

Loca@on  

Storage  Desktops  

Networks  

Packaged  Applica@ons  

Custom  Applica@ons  Messaging  

Telecoms  Online  

Shopping  Cart  

Web  Clickstreams  

Databases  

Energy  Meters  

Call  Detail  Records  

Smartphones  and  Devices  

RFID  

On-­‐  Premises  

Private    Cloud  

Public    Cloud  

Plaborm  Support  (Apps  /  API  /  SDKs)  

Enterprise  Scalability  

Universal  Indexing  

Answer  Any  QuesEon  

Developer  Plaborm  

Report  and    analyze  

Custom    dashboards  

Monitor    and  alert  

Ad  hoc    search  

Any  amount,  any  loca@on,  any  source  

Schema-­‐on-­‐the-­‐fly  

Universal  indexing  

No    back-­‐end  RDBMS  

No  need    to  filter  data  

Splunk  Enables  the  Connected  Datacenter  

37  

SERVER,  STORAGE,  NETWORKING  

VIRTUALIZATION  

INFRASTRUCTURE  APPLICATIONS  

PACKAGED  APPLICATIONS  

CUSTOM  APPLICATIONS  

CLOUD  SERVICES  

OperaEonal  Visibility  Gain  opera@onal  visibility  to  make  beler-­‐informed  IT  decisions  

ProacEve  Monitoring  Monitor  infrastructure  to  iden@fy  issues,  problems  and  alacks  before  they  impact  your  customers  and  services  

Search  and  InvesEgaEon  Find  and  fix  problems  across  the  organiza@on  using  machine  data  

Business  Insights  Gain  real-­‐@me  insight  from  your    machine  data  to  make  beler-­‐informed  business  decisions  

Central  Proac@ve  Monitoring  

38  

!   Unified  insights  into  NetApp  ONTAP  filers    !   Increased  storage  visibility  !   Easy  iden@fica@on  of  anomalies  

Flexible  Opera@onal  Analy@cs  

39  

!   Proac@ve  capacity  planning  !   Customizable  SLA  tracking  

Provide  access  to  underlying  machine  data  to  quickly  iden@fy  problem  spots  and  troubleshoot  issues  in  real-­‐@me  

Persist  data  over  @me  to  determine  performance  and  u@liza@on  trends  for  planning,  analy@cs  and  op@miza@on  

Gain  holis@c  visibility  across  diverse  infrastructures  and    heterogeneous  technologies    

Key  Considera@ons  For  Monitoring  VMware  Environments  

Key  Benefits  

41  

   

Reduce  MTTR  

Eliminate  silos  –  gain  visibility  into  virtualiza@on  health  in  rela@on  to  applica@ons,  

storage,  opera@ng  systems,    networks  and  other  

infrastructure  components      

Maximize  ROI  

Improve  infrastructure  u@liza@on  efficiencies  and  

avoid  over-­‐provisioning  with  granular  insights  into  resource  consump@on  

   

Reduce  Costs  

Reclaim  and  reuse  unused  resources  aUer  they  are    

no  longer  needed  avoiding    a  virtual  sprawl  with    detailed  analysis  on    your  virtual  assets  

“  I  now  have  built-­‐in  visibility    into  latencies  caused  by  my    storage  and  impact  to  the    applica@on  performance”  

“I  can  see  how  my  workloads  are  using  my  vCPUs  and  RAM,  thus  avoiding  high  CPU  wait  @mes  and  op@mized  resource  u@liza@on”  

“We’ve  recycled  inac@ve  and  abandoned  VMs  and  avoided    

capital  expenditure”