Splittable - Bill sharing responsive site

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Splittable Bill sharing made easy 7th August 2014 Jermaine Dunbar-Reid Phill Kemp Marta Fioni

description

UX research and UI design for a responsive site to share bills between flatmates - Final project for GA UX DI course, summer 2014

Transcript of Splittable - Bill sharing responsive site

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SplittableBill sharing made easy

7th August 2014

Jermaine Dunbar-Reid Phill KempMarta Fioni

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Agenda● Brief● Our solution● Our journey: research● Our journey: testing and prototyping● Demo● Next steps

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Bills sharing made easy

Splittable

Renters Home Owners

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The Brief● Add bills and split them between

housemates ● Request, make and settle

payments with cash and PayPal

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Our Challenge

To simplify the payment process between multiple users, and make it friendly

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Our Solution

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Engagement through notifications

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Our JourneyStarts with the competition

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Responsive website

Pay with PayPal & cashCluttered design

Sign in with Facebook only

Glorified calculatorIntuitive graphics

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Flatmate Survey

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72% 12%

Pay via bank transfer Pay via cash

How do you prefer to exchange money with your flatmates?

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32%52%

How many people in your household have a utility bill in their name?

1 person 2 people

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66%34%

How do you usually communicate about the bills with your housemates?

Face to Face Email, Text, Notes on the fridge

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In our house we divvy up on the 3rd of every month.

How many people pay the bills in your household?

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All my bills are included.

We all get along, we split the bills equally.

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Our House

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Alpha Realm

Love

House

All Inclusive

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Alpha Realm

Love

House

All Inclusive

50%

25% 25%

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Our Flatmates

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Mary ZackJames

AvoiderAlpha Volcano

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Light Bulb Moment

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Who is the Weakest Link?

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Zack is the key

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Zack

“I’m busy, I missed your message.”

● Doesn’t seek responsibility● Avoids shared tasks like

cleaning

● Motivation to pay on time● Bill payment made simple● Payment confirmation

We can help

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James Mary

● Other people not paying the bills

● Not having enough respect

● Real time payment confirmation

● Clear display of house bills

We can help

We can help

● Flatmates paying me late

● Turnover of flatmates

● To be paid quickly

I don’t like I don’t like

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Narrowing the scope

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Instant payment

Branded receipts

Notifications that motivates

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Won’tAccept bank transfersNotify about new dealsGive penalties or pointsCreate a high fidelity site

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WillRecord paymentsSend payment requestShow payment historyDisplay who owes to whoRecord paid bills via receipt

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What motivates Zack?

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All Flatmates on screen

Traffic Lights

Personal Profile

A

B

C

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Personal Dashboard

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A B C

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Dashboard Iteration

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Bills timeline

A

B

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Bonus Brief

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How to represent bill simplification

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93%communication is nonverbal The brain

processes images

60,000times faster than text

alone

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Test A Test B

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Design it!

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Findings

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Our solution

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Next steps

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● Visualising bill simplification● Processing payments● Solving scheduling of chores

within a household

Next Steps

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Any questions?