Splice's Capabilities

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The Right Choice for Custom Data Network Solutions

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Splice, Capabilities, Brochure

Transcript of Splice's Capabilities

Page 1: Splice's Capabilities

The Right Choice for Custom Data Network Solutions

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splice | network solutions simplified

Technically speaking, Splice delivers single-source consulting and support for designing, implementing and managing custom data network solutions for businesses in every industry. Since the company’s inception in 2002, we’ve been designing solutions successfully for our customers. And we’re really good at it.

But that’s not all we do. The true value of working with Splice is in our ability to simplify and streamline your data network infrastructure, not just with a full range of core offerings and outsourced services, but with relentless customer service, unparalleled industry experience, and close relationships with all of the major carriers.

Splice takes the worry and hassle out of creating, deploying, provisioning and managing your data network—all the while reducing the overall cost of data communications in your organization. Here’s how:

• Our team of experts represents more than a century of strategic and tactical experience.

• We apply “insider” knowledge about all the major carriers to design the best possible solutions.

• We relieve you of the burden of dealing with carriers and reconciling complicated telecom bills.

• We maintain a no-compromise commitment to responsive, anytime / anywhere service.

From the big picture to the smallest detail, Splice helps you simplify internal operations and lower the overall costs of data network services.

Meeting All Your Data Network Needs

Splice delivers IT network solutions that set the standard for best industry practices. We apply our deep expertise and legendary customer service to help you reduce total cost of ownership (TCO) with customized data network solutions designed specifically for you.

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splice | network solutions simplified

Deep Expertise

The team at Splice is made up of telecom industry veterans—our team once worked inside carrier companies and recognized the need for better, more responsive, reliable customer service. With deep knowledge and an insider’s understanding of carrier operations, we set out to create a vendor-agnostic service focused on providing customized network design, products and solutions, without bias.

Splice acts as your trusted advisor for everything related to your data communications needs, from dealing directly with the carriers to making sure your bills are accurate and your circuits are performing optimally.

Splice simplifies the sometimes complex, always time-consuming process of managing your data communications. We know who to call and how to get fast, accurate information and answers. We eliminate the long wait times and phone tag typical of carrier interactions, and apply our extensive expertise to give you more value for your investment.

• More than a century of combined industry experience

• Deep understanding of carrier operations, products and solutions

• Able to evaluate all the options and provide customer network designs—without bias

• Experts at navigating support channels within the carriers

• Persistent at escalating and resolving your network issues to get you up and running faster

A Century of Industry Experience

Industry wisdom and telecom savvy help us deliver on our promises. As your advocate with the carriers and trusted advisor, we put our experience to work for you so you can rest easy.

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splice | network solutions simplified

No two companies have the same data networking needs. Because Splice is vendor-agnostic, we can work with multiple carriers to optimize your data network. Splice’s solutions combine the best available options, even if that means “splicing” together offerings from different carriers to create the perfect solution. With Splice, you work with one company and one dedicated support team. You get one contract, one online portal and one simple, accurate bill.

Splice’s solutions are unique because they offer carrier diversity, lower overhead, and reduced TCO. We listen to your needs, do the research, and hand-pick the best products. It’s no surprise that our legendary customer service and telecom solutions have earned us accolades by numerous prestigious organizations.

Already working with a carrier? Splice also offers Outsourced Services. Maybe you need help with managing circuit installation, or you need ongoing assistance in resolving outages and service issues. For a small management fee, a dedicated Splice project manager will work with your existing carriers to oversee circuit installation and ensure smooth service turn-up. Splice Outsourced NOC services provide ongoing assistance with troubleshooting and ticket escalation, so you can focus on your business instead of network management.

Core Offerings

• Dedicated Internet Access

• Private Line

• Ethernet Services

• MPLS

• Outsourced NOC Services

• Outsourced Provisioning Services

Customized Solutions

Your Data Network Needs Are Unique

High pricing, contract and billing complexity, provisioning circuits across different geographies—no wonder managing a data network is challenging. Splice removes the complexity to make it simple and straightforward, while ensuring you have options.

• Managed Hosting

• Network Design Consultation

• Network Management

• Voice Services

• Voice and Web Conferencing

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splice | network solutions simplified

We know data Splice has the depth of experience and technical knowledge to create a solution that’s right for your business. We understand the product sets and technology offered by all the major carriers, and we have the experience to efficiently navigate complex carrier environments, so you don’t have to.

We understand carriers Splice works with multiple carriers to design the best possible data network solutions. We don’t have to limit ourselves to solutions from just one provider, so we can give you a tailored solution across various carrier service footprints at competitive pricing.

We advocate for you Splice’s legendary customer service is a result of our deep understanding of the telecom industry. We know how to talk to carriers—and how to get answers—eliminating the typical long wait times and phone tag. Ultimately, that means less downtime—and better service—for you.

We’re fully accountable Splice is your one-stop shop. No more juggling carriers and shuffling multiple telecom bills. You deal with one dedicated team, one contract, and one bill for all your data communications services. You can submit a new service request or initiate a change on an existing connection any time, using Splice Customer Connect, our customer web portal. You have full control, and we’re completely accountable for the solution we design for you.

We lower network costs When you work with Splice, you can focus on your business; we’ll handle your data communications. Splice removes the burden of coordinating and managing carrier interactions, reducing overall TCO for network services, and giving you a break.

Reduced Total Cost

The Splice Advantage

The team at Splice has a deep understanding of carrier products and technology. With direct carrier access and a dedicated support team, we advocate for your business needs, helping to lower overall costs and deliver more value for your network investment.

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Legendary Service

Splice customers experience first-hand the value of trusting us with their data networking needs, and they love to tell the success stories. Here’s what a few of our customers are saying:

“Splice provided tangible value to us in the way they managed the entire provisioning process. Working directly with carriers can be a painful, laborious and expensive process that consumes tremendous resources. With Splice handling everything behind the scenes, we avoided adding head count and could redirect internal resources to more business-critical projects.”

—Director of Technical Operation, Leading On-Demand Marketing Generation Provider

“Splice enables us to offer potential customers customized solutions that go beyond the standard services we could previously deliver, so we can meet a broader range of requirements.”

—Chief Technology Officer, Leading SaaS Provider for Mobile Devices

“Splice’s ability to manage the circuits and carrier interactions eliminates much of our IT overhead and frees our staff to focus on other important projects.”

—Director of IT, Leading NFL Franchise and Super Bowl Champions

“Splice gives us peace of mind, frees up our internal team, and saves us tens of thousands of dollars by not having to pay staff to manage the network.”

—Director of IT, Large Mobile Software and Services Company

What Our Customers Are Saying

Splice customers run the gamut—from startups, small and medium businesses, to the world’s largest enterprises. But what they all have in common is a need for reliable, cost-effective data network solutions backed by uncompromising service.

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splice | network solutions simplified

With Splice, you have direct access to a multiple carrier networks, and we help you navigate it every step of the way. We have close relationships with carriers all over the country; it’s through those relationships that we negotiate the best rates on custom-designed data network solutions that meet your specific business needs.

Carrier RelationshipsHere are just some of our domestic and international carrier partners:

• AboveNet Communications

• AT&T

• China Telecom

• Global Crossing

• KDDI

• Level 3 Communications

• MASERGY

Key Benefits

• Best-of-breed expertise on multiple carrier networks

• Carrier and route diversity

• Single point of contact for all your data communications

• Reduced costs and better control of telecom expenses

• Centralized billing across multiple carriers

• Faster carrier service to reduce outage times

Carrier Diversity

Your Direct Line to All the Major Carriers

Ease of doing business is a critical success factor, and Splice makes dealing with carriers easy, straight-forward and hassle-free. Think of us as a personal liaison between you and the major carriers, providing direct access to best networking services and options.

• Pacnet

• Paetec

• Qwest

• Reliance Communications

• tw telecom

• Verizon Business

• XO Communications

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