Spence MDCE Turning Management Inside Out 11.13
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Turning Management Inside Out Turning Management Inside Out
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Transcript of Spence MDCE Turning Management Inside Out 11.13
Turning Management
Inside OutTurning
ManagementInside Out
Turning Management
Inside Out74%
23,000,000
Turning Management
Inside Out
88%
Turning Management
Inside Out
High Potential / High PerformanceAbbott, GE, Merrill Lynch, Microsoft, IBM, Apple, State Farm, Mayo Clinic
Turning Management
Inside Out
The Seven C’s of Leadership
1. Character2. Courage3. Communication4. Collaboration5. Competency6. Compassion7. Contribution
Turning Management
Inside Out
Character
Turning Management
Inside Out
HONESTFORWARD LOOKING
COMPETENTINSPIRING
Turning Management
Inside Out
I want a leader who will:
Tell me the TRUTH. Has a clear vision for
where we are going. Has the skills to get
us there successfully. And is excited about
going with me.
Turning Management
Inside Out
Courage
TO THINK BIG TO BE BOLD
To speak the
TRUTH TO MAKE GREAT THINGS HAPPEN
Turning Management
Inside Out
To be… Vulnerable
Turning Management
Inside Out
Ask GREAT questions…
Communications
and LISTEN!
Turning Management
Inside Out
SMART Communications
Shared Meaning
AuthenticityRespect
Trust
DialogueAvoid Attack
Turning Management
Inside Out
Competence
RespectDis-trust
Affection TRUST
HIGH
LOW
LOW HIGH
Concern
The 4 Cs of TRUST
Turning Management
Inside Out
“I am good at what I do… and I do it because I
care about you.”
Turning Management
Inside Out
Collaboration
Turning Management
Inside Out
Anne MulcahyCEO of Xerox and the third most powerful woman in the world!
1. Build a network of great relationships with people who want to see you succeed.
2. You don’t have all of the answers, so ask for help and advice from the smartest people you can find.
3. Learn to be a learner.
4. Listen intently to your employees and to your customers.
Some really great advice…
Turning Management
Inside Out
Competency = a commitment to LLBooks
Book summaries
Audio books
Audio book summaries
Training DVDs
Seminars
i-Tunes U
Pod casts
Blogs
TED.com
BigThink.com
Turning Management
Inside Out
Focus me
Know me
Care about me
Hear me
Help me feel proud
Equip me
Help me see my value
Help me grow
Compassion
Turning Management
Inside Out
Gen X Y and C/ZRespectFreedom
Life-balanceAccomplishment
AppreciationMeaning
Turning Management
Inside Out
Contribution
Turning Management
Inside Out
Turning Management
Inside Out
Detroit - 2011
27% ---- 50%
1,000+ @ $1
Closed 44 schools
33,500 empty houses
91,000 vacant lots
Turning Management
Inside Out
1994
Profits = $13.9 Billion
Turning Management
Inside Out
WITH GREAT POWER COMES GREAT
RESPONSIBILITY(remember… they follow YOUR lead!)
Turning Management
Inside Out
Culture = Cash
Turning Management
Inside Out
Turning Management
Inside Out
If you have any questions at all please do not hesitate to send a note or call. My email address is: [email protected]
My twitter address is: @awesomelysimple
*** Please connect with me on LinkedIn ***
Also, you might find value in the ideas I share in my blog. You can sign up for it at:
www.blog.johnspence.com
Lastly, these slides have already been uploaded to:
www.slideshare.net/johnspence
