Speech & Language Therapy in Practice, Winter 2001

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    EvaluationReflective diaries

    User involvementSeeking the whole truth

    Objective assessmentResearch report

    CollaborationJoint training

    In myexperienceMaking learningmeaningful

    Expressive artsA P O T E N T C O M B I N A T I O N

    ISSN 136

    WINTER

    http://wwwspeechmagcom

    How I usemusic intherapy

    My topresourcesSchool aged

    children

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    Winter 2001 speechmag

    Reprinted articles to complement theWinter 2001 issue of Speech & LanguageTherapy in Practice

    Putting parents perceptions first.(October 1989, 5 (5))*Linda Banks explains how the therapist-parent relationshipcan get off to a good - or bad - start. She argues thatthe first visit is a momentous occasion and deserves ourfullest consideration.

    New skills are needed in adult mentalhandicap. (January 1989, 4 (5))*With the return of adults with learning difficulties intothe community, Susan Dobson found that skills neededin this field had to be re-assessed.

    Drake music project strikes the right notefor communication. (Nov/Dec 1995, 5 (1))**The Drake Music Project aims to enable disabled people to

    make music through technology. Adele Drake, DianePaterson and Leon Clowes describe their work.

    Also on the site - contents of back issues and news aboutthe next one, links to other sites of practical value andinformation about writing for the magazine. Pay us avisit soon and try out our search facility.

    Remember - you can alsosubscribe or renew onlinevia a secure server!From Speech Therapy in Practice*/HumanCommunication**, courtesy of Hexagon Publishing, orfrom Speech & Language Therapy in Practice*** w

    ww.spe

    echmag.c

    om

    READER OFFERS

    Win Workingwith DysphagiaThe caseloads of speech

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    Reflecting current practice in the UK, the contents

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    Working with Dysphagia is available, along with a

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    Congratulations to Angela Abell, K. McGuigan, Miss

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    Speech & Language Therapy in Practice is pleased to report that, in spite of increasing productioncosts and minimal advertising revenue, subscription prices are being held yet again for 2002.

    This means that: for only 25, you have all the advantages of a personal UK subscription UK part-timers (5 or fewer sessions) will continue to enjoy these advantages for 16 per cent less UK students and those on a career break will continue to enjoy these advantages for 28 per cent less UK departments and other groups, including those outside the UK, will continue to benefit from our exceptional bulk rates everyone can continue to access our regularly updated website with online payment facility.

    We work to drive up standards and keep costs low so that you benefit in every way.

    Remember, the more people who subscribe to the magazine, the longer we will be able to keep subscription rates at their present low level - so why not recommendit to a friend? They will benefit from 5 issues for the price of 4 in their first year of subscribing, and you will get an extra 3 months FREE (see back inside cover for details.)

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    Inside coverWinter 01 speechmagReader offerA chance to win Working with Dysphagia from Speechmark.

    2 News / Comment

    4 EvaluationWithout the reflective diary and contemporaneousrecords of discussions, the speech and languagetherapist and the group leader would have only hadthe option of feeling, Havent we done well?(which could have occurred just because the verylarge project had finally finished).The shift away from one-to-one direct interventionpresents extra challenges when we try todemonstrate effectiveness. Sue Dobson reports onthe value of a reflective diary for a feelings projectwith adults with learning disabilities.

    7 Further readingUser involvement, stroke, stammering / Parkinsonsdisease, mutism, aphasia.

    8 User involvement... use of this method [a questionnaire] has the

    potential to explain why some services are acceptedwhile others are declined, and by whom. In thesedays of limited resources, it is hard to overestimatethe importance of maximising the uptake of services

    provided and cooperation with therapy.Evidence-based practice shouldinclude evidence of the acceptabili-

    ty as well as the effectiveness ofhealth care services. MargaretGlogowska and colleagues foundout what parents thought of theirchilds speech and language thera-py, and how services could improveas a result.

    11 ResearchreportThere is clearly a need for a noninvasive, easily transportable systemwhich will be both well tolerated byinfants and allow objective and

    simultaneous assessment of several

    aspects of infant feeding.Anthea Masarei and colleagues detailthe progress of the Great OrmondStreet Measurement of Infant Feeding (GOSMIF) whichprovides objective assessment of babies fed via a bottle.

    19 Reviews (cont. p24)Voice, stammering, acquired disorders, semantics,paediatric dysphagia, multiple sclerosis, child language,language and literacy.

    SPEECH & LANGUAGE THERAPY IN PRACTICE WINTER 2001 1

    20 In my experience:Making learning meaningfulThe first time a teaching colleague asked me to getinvolved in a maths lesson, I replied, Me? Me, who

    struggled endlessly with maths at school? OK, so I gota B grade at O level, but I never really totallyunderstood what I was doing! Now...I realise it is thecomprehension of mathematical language conceptsthat gives meaning to the subject.In a discussion which has relevance to our role whateverthe client group, Wendy Rinaldi shows how a language-based approach to school curriculum subjects improvescollaboration with education staff and gives moremeaningful learning opportunities to children withlanguage impairment.

    22CollaborationBy studying together with teachers, speech and languagetherapists will be enabled to understand differentapproaches to teaching methods and will also develop agreater awareness of how children think and learn, whileteachers will gain a better understanding of speech, lan-guage and communication needs and how interventioncan be used to help children overcome their difficulties.Ruth Paradice explains what a new Joint ProfessionalDevelopment Framework should mean for speech andlanguage therapists, teachers and children withspeech, language and communication needs.

    25 How I use music in therapyUsing music in this way feels genuinely therapeutic asit involves creating opportunities and offering time,

    support and feedback. It demandsof the therapist the verybasic skill of really tuning

    in and of beingfundamentallyfacilitative...Claire Finlay, HelenBruce and WendyMagee with SusanFarrelly & SophieMacKenzie inspire us toturn on, tune in and singout with all client groups.

    Back coverMy TopResourcesAudited benefits ofJohansen Sound Therapyinclude improvements in

    concentration, comprehension, reading and spelling,and, in particular, in maximising the benefits of theteaching and therapy they are already receiving.Nicola Robinson and Camilla Leslie work withchildren at primary and secondary school stages whopresent with specific speech and language /communication difficulties, with or without associateddifficulties with reading and spelling.

    WINTER 2001(publication date 26th November)

    ISSN 1368-2105

    Published by:Avril Nicoll33 Kinnear SquareLaurencekirkAB30 1ULTel/fax 01561 377415e-mail: [email protected]

    Production:Fiona Reid

    Fiona Reid DesignStraitbraes FarmSt. CyrusMontrose

    Website design and maintenance:Nick BowlesWebcraft UK Ltdwww.webcraft.co.uk

    Printing:Manor Creative7 & 8, Edison RoadEastbourneEast SussexBN23 6PT

    Editor:

    Avril Nicoll RegMRCSLT

    Subscriptions and advertising:Tel / fax 01561 377415

    Avril Nicoll 2001Contents of Speech & LanguageTherapy in Practice reflect the viewsof the individual authors and notnecessarily the views of the publish-er. Publication of advertisements isnot an endorsement of the adver-tiser or product or service offered.

    Any contributions may also appearon the magazines internet site.

    ContentsWINTER 2001

    Cover picture by Paul Reid.Thanks to Helen Gowland andDuncan of Jordanstone College of Artand Design.See page 11.

    www.speechmag.com

    IN FUTURE ISSUESPAEDIATRIC FEEDING AAC ETHICS IN DYSPHAGIA

    AUTISM HEARING IMPAIRMENT CLINICAL EDUCATION

    14 Expressive artsSame people altogether - similar but different,

    like being pals. The people helping too were

    awfully good. That first year I wouldnt have

    gone because at that time I was thinking I

    would still be alright - doing a lot to try to help

    myself. The worst thing was coming to, youre

    not going to be the way you want - youve got

    to change your heads way. Even now, its hard.

    Avril Nicoll meets participants in the

    Expression project, a collaborative venture in

    printmaking involving people with aphasia.

    She hears their unique and often surprising

    stories about life, change, services, aphasia -and speech and language therapy.

    COVER STORY

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    BenefitpleaA charity which supports familieswho care for children with disabili-

    ties and special needs is calling on

    community health professionals to

    help increase the uptake of benefits.

    Contact a Family has found that

    nearly half of all children and young

    people with disabilities in the UK are

    not receiving Disability Living

    Allowance. The purpose of this bene-

    fit - which can mean as much as

    93.95 extra income a week - is to

    meet the extra costs which arise

    from having a disability. It is not

    affected by savings and can be paid

    on top of any other benefits orincome. The charity wants health

    professionals in the community to

    encourage parents to ring its new

    helpline number to see if they are

    eligible and to get a free informa-

    tion pack.

    Contact a Family Helpline,

    freephone 0808 808 3555

    (Mon-Fri, 10am-4pm);

    www.cafamily.org.uk.

    Conductive educationpioneerThe director of the birthplace and world centre of conductive education has died at home in Budapest.

    In the late eighties, following the the BBC TV documentary Standing up for Joe, Mria Hri opened the doors

    of the Peto Institute to foreign children and their families. She became a Trustee of the Foundation for

    Conductive Education, the Birmingham-based national charity created specifically to bring ConductiveEducation to the UK.

    Conductive Education, an approach to managing children and adults with motor disorders such as cerebral

    palsy, was developed in Budapest after the Second World War by Andrs Peto. Mria Hri was a medical student

    who worked with Peto as an unpaid volunteer, and devoted her life to this work, increasingly as an educator

    rather than a physician. After Peto died in 1967, she succeeded him as director and was chiefly responsible for

    developing the role of conductors.

    Andrew Sutton, Director of the Foundation for Conductive Education, said, Mria Hri grew up under

    Fascism, qualified as a doctor under Socalism and steered the Institute

    right through into Capitalism. She was a pragmatist and survivor. She

    never married and leaves no surviving relatives. But there are now

    nearly two hundred places around the world where conductors prac-

    tise their craft and professional training courses in the UK, Israel,

    Germany, Austria and the United States. That is her living memorial.

    news

    SPEECH & LANGUAGE THERAPY IN PRACTICE WINTER 20012

    Black Sheep Press - anapology from the editorBlack Sheep Press made two more

    great Reader Offers in the Autumn

    01 issue of Speech & Language

    Therapy in Practice, for the CD Time

    to Sing and Concepts in Pictures

    material. Unfortunately, I printed the

    companys old address. Mail re-direc-

    tion ensured all entries arrived, but I

    would like to apologise for my error

    and to advise you of the new

    address:

    Black Sheep Press, 67 Middleton,

    Cowling, Keighley, W.Yorks BD22

    0DQ, tel. 01535 631346,

    www.blacksheep-epress.com.

    Society movesThe British Geriatric Society (specialist

    medical society for health in old age) has

    moved to Marjory Warren House, 31 St

    Johns Square, London EC1M 4DN, tel. 020

    7608 1369, www.bgs.org.uk.

    Older peoplemisplaced andforgottenOlder people with learning disabilities

    are too frequently misplaced in nurs-

    ing and residential homes for older

    people which do not meet their needs.

    According to research from theFoundation for People with Learning

    Disabilities, people with learning dis-

    abilities are around 20 years younger

    than other residents, staff have little or

    no training in supporting them, and

    there are few opportunities for daytime

    activities, particularly outside the home.

    David Thompson, GOLD (Growing

    Older with Learning Disabilities) pro-

    ject manager, said, Fifty per cent of

    people with learning disabilities now

    have the same life expectancy as the

    general population, but services just

    arent meeting their needs. Instead,

    people find themselves cut off from

    day services, with little opportunity to

    maintain friendships and relationships

    outside the residential home, which we

    know to be a safeguard against abuse,

    and often overlooked by specialist

    learning disabilities services.

    The research report recom-

    mends a review of all place-

    ments of people with learn-

    ing disabilities in older peo-

    ples homes by learning dis-

    ability care management. It

    also calls on local authorities

    to hold registers of people withlearning disabilities, and services

    to pay more attention to helping

    maintain older peoples social net-

    works and family relationships.

    Misplaced and Forgotten, 10 + p&p,

    Foundation for People with Learning

    Disabilities, tel. 020 7535 7441, or

    download it free from www.learning

    disabilities.org.uk.

    Disabled young people face social exclusion

    Action for autismThe UKs leading autism charity intends to mark

    its 40th anniversary in 2002 with its biggest cam-

    paign to date.

    Action for Autism will see the National Autistic

    Society working to raise public awareness, taking

    a lead role in encouraging integrated workingacross agencies, and raising 4 million to support chil-

    dren and adults with autism. Initially established in 1962 by

    a small group of parents frustrated by the lack of appropriate

    provision for their children, the Society provides education, care and sup-

    port services for those with the disability and their families.

    www.nas.org.uk

    Not being listened to, having no friends, and finding

    it difficult to go shopping, to the cinema or out club-

    bing are some of the problems faced by disabled 15-

    20 year olds.

    Young disabled people interviewed for a leading dis-

    ability charity also identified a lack of control over money,

    feeling a burden and being harrassed and bullied as part

    of their social exclusion. In a new report, Scope calls onservice providers and policy makers to tackle the issue as,

    despite social exclusion being on the mainstream policy

    agenda, the experience of young disabled people with

    high level support needs is not generally addressed.

    Richard Parnell, Head of Research and Public Policy at

    Scope says, Scope wants policy and service providers

    to look again at their policy and service objectives. We

    want them to ensure that they go beyond the physical

    and basic needs of these young people and take into

    account their views and opinions on how they wish to lead

    their lives if they are ever to achieve true equality.That kind of life is 3 to individuals and aid users and 12.50

    to professionals and organisations, tel. 020 7619 7341.

    www.scope.org.uk.

    BenchmarkingNew benchmark statements for health care professions including speech

    and language therapy will help in the design and review of education

    and training programmes.

    Covering both the academic and practice elements of health care pro-

    grammes, the statements were drafted by groups including practitioners

    and representatives of professional bodies. Benchmark statements repre-

    sent general expectations of the attributes and capabilities that those

    possessing a qualification should be able to demonstrate.

    The Quality Assurance Agency for Higher Education reports that - as

    work progressed on dietetics, health visiting, midwifery, nursing, occupa-

    tional therapy, orthoptics, physiotherapy, podiatry, prosthetic and

    orthotics, radiography and speech and language therapy - it became clear

    that a common health professions framework was emerging.

    http://www.qaa/ac/uk/crntwork/benchmark/nhsbenchmark/benchmarking.htm.

    ~

    ~

    ~

    ~

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    news & comment

    A potentcombination

    How many of us describe spending time being creative - whether through art,

    music or movement - as therapeutic? In a profession so dependent on words,

    turning to other methods of self-expression and communication provides

    welcome relief. The actual doing enables us to say things we had previously

    found difficult to put into words while, at the same time, words inform and

    help us improve our creative skills.

    This potent combination of expressive arts and words can be harnessed in

    speech and language therapy to great effect and enjoyment for all

    concerned, as is shown in How I use music in therapy(p.25) In the Expression

    project (p.11) the creative process of printmaking allied with facilitated

    discussion, at a time when they were ready to reflect, enabled the

    participants to explore their aphasia and its implications, and describe this

    verbally and non-verbally. Margaret Glogowska and colleagues (p.8) also

    amply demonstrate how giving people an opportunity to reflect on services in

    a way that is meaningful to them produces a wealth of information so these

    services can develop in a user-friendly way. Sometimes changes needed are so

    small or subtle that they can be incorporated very easily into our everyday

    practice. At other times, asAnthea Masarei et al (p.17) have discovered, a

    full-scale research and development project is needed.

    Sue Dobson (p.4) and her key worker colleague ran a group with adults with

    learning disabilities, with Sue as the speech and language therapist working

    in a supportive but gradually less direct way. The key worker used a reflective

    diary which proved useful for gathering qualitative information on outcomes,

    and provided motivation for her to persevere. The collaborative aspect of the

    approach to the group was crucial, particularly the speech and language

    therapist continuing to do as well as to be involved in the reflection.

    We so often want to work collaboratively but need to address this both from

    a top down, strategic and a bottom up, clinical governance perspective. The

    newJoint Professional Development Framework(p.22) seeks to provide an

    impetus and a context for individuals to work more collaboratively but leavesthe creative detail to the individuals concerned. Wendy Rinaldi(p.20) suggests

    an overall approach to working more effectively with teachers and several

    ways of creating these opportunities, and this issues My Top Resources provides

    some very specific practical ideas for working on language and literacy.

    As loyal readers you already know that Speech & Language Therapy in

    Practice values that potent combination of doing and reflecting. I am

    delighted to tell you that subscription rates are again being held at their

    current low level, and I look forward to your continued custom in 2002.

    With best wishes for the New Year,

    ...comment...Avril Nicoll

    Editor

    Kinnear Square

    Laurencekirk

    AB UL

    tel/ansa/fax

    email

    avrilnicoll@speechmagcom

    EarlybirdAn innovative centre for children with autism

    spectrum disorder and their families has entered

    its fifth year with a new director.

    Jo Stevens, who has taken over the helm of the

    National Autistic Societys EarlyBird Centre, is a

    teacher and licensed user of the programme

    which she has been running in Lincolnshire.

    The EarlyBird Centre continues to offer three

    day training courses for teams of at least two pro-

    fessionals wishing to become licensed users of the

    programme. The centre has found this skill shar-

    ing amongst teams of different disciplines and

    agencies is an appropriate and effective way to

    help parents cope with the pervasive effects of

    autism spectrum disorder.

    NAS EarlyBird Centre, 3 Victoria Crescent West,

    Barnsley, South Yorkshire, S75 2AE. Tel: 01226 779218.

    Technology in the communityA multidisciplinary team specialising in the assess-

    ment of electronic technology for severely disabled

    people is taking its service into the community.

    Speech and language therapy, occupational

    therapy and rehabilitation engineering staff making

    up the core Compass team are from the Royal

    Hospital for Neuro-disability, a national medical

    charity. Assessments for communication aids,

    computers, environmental controls and powered

    wheelchairs for clients who require simple switches

    to operate the equipment can now be carried out in

    the community, nursing homes and other hospitals.

    The Compass team can also draw on other services

    at the Royal Hospital if extra help is needed with

    setting up equipment or with support and training.

    Details: Compass Project Coordinator Gary

    Derwent, tel. 020 8780 4500 ext. 5237.

    Speaking out about strokeA new report shows how far health services have

    to improve before they can be seen to provide a

    reasonable stroke service.

    Although treatment in stroke units reduces

    death and disability by 25 per cent, the Stroke

    Association survey found that only 22 per cent of

    respondents were treated in a stroke unit. Further

    difficulties arose over discharge and rehabilita-

    tion arrangements.

    The charity is now carrying out a survey of NHS

    hospitals in England and Wales on their specialist

    stroke services as the government does not collect

    this information centrally. It plans to use evidenceof gaps to lobby for improvements.

    Speaking Out About Stroke Services from the

    Stroke Association, tel. 01604 623 933.

    Implant improvementsChildren receiving a cochlear implant are set to

    benefit from a technique which reduces scarring,

    psychological trauma and infection rates.

    The Queens Medical Centre in Nottingham is

    pioneering the insertion of a cochlear implant

    through a small, 3cm incision behind the ear. The

    childs hair can be pinned back while the opera-

    tion takes place and there are no stitches to

    remove afterwards.

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    evaluation

    SPEECH & LANGUAGE THERAPY IN PRACTICE WINTER 20014

    if you want to do less handson

    therapy monitor qualitative

    change

    share your enthusiasmfor communicationevaluation

    Wheneffectiveness

    is hard toproveChanges in the way speech and language therapy

    is delivered means therapists are improving their

    skills in facilitating, teaching and joint working.Although welcome, this shift away from one-to-

    one direct intervention presents extra challenges

    when we try to demonstrate effectiveness. Could

    reflective diaries be a useful method?

    Sue Dobson reports on a feelings project with

    adults with learning disabilities.

    here are considerably fewer speech

    and language therapists employed to

    work with adults with learning disabil-

    ities since the closure of the larger

    institutions and the advent of commu-

    nity care (Dobson & Worral, 2001). This factor,together with changes in working practices to a

    more advisory / consultative role (Money, 2000),

    has led to a difficulty in measuring the effective-

    ness of recommended interventions.

    An episode of communication intervention is

    now usually delivered and led by the day-care

    workers or residential staff in the community

    (Purcell et al, 2000). The role of the speech and

    language therapist has become more of a facilita-

    tor, supporter, trainer, and joint planner of inter-

    ventions rather than to deliver hands-on therapy.

    This means the therapists concerned often have

    difficulty in evaluating the outcomes of their

    action, as they cannot control many of the vari-

    ables that influence the delivery of the therapeu-

    tic process. Communication is viewed in the con-

    text of the perspective and influence of the com-

    munication partners - staff, peers and significant

    others. Interventions therefore have to focus on

    influencing:

    1. the staff group

    2. the activity

    3. how it will be organised and delivered

    4. using an appropriate tool to evaluate its effect.

    The programmes, therefore, do not lend them-

    selves to standard evaluation packages or meth-

    ods. Some detailed quantitative evaluations may

    take longer than the actual delivery of the inter-

    vention itself; the danger then becomes that theprogrammes are rarely fully monitored or

    reviewed. So, different styles of effective methods

    of evaluation need to be explored.

    This article concentrates on the intervention

    offered to a lady with autism spectrum disorder.

    The intervention, which spanned a twelvemonth

    period, focused on her emotional distress and her

    inability to express it in a socially acceptable way.

    As a project, it included all her peers and aimed to

    develop an evaluation method which would be

    useful to all those participating - peers and staff.

    Qualitative changesThe initial three month period of joint working

    with the group of service users involved was a

    matter of routine style of evaluation: joint plan-

    ning of each session, end of session discussions,

    and monitoring and recording of individual and

    group outcomes against the stated aims and

    objectives. The second stage, of monthly visits to

    the group by the speech and language therapist

    and generalisation of the service users skills, and

    the final stage of monthly meetings and discussion

    with the group leader, presented greater difficulties.

    The main focus of the work - qualitative changes

    in communication, social interactions and the

    environment - was evaluated using a reflective

    diary written after each session by the group leader.

    This was supplemented by records of facilitated

    Read this

    T

    see

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    mag.

    com

    inside

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    cover

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    evaluation

    reviews of progress during the joint monthly dis-

    cussions. Reflective diaries have become a com-

    mon feature in accredited courses at universities

    for nurses, therapists and social workers. They can

    also be used in the personal development log of

    registered speech and language therapists, andare regarded as acceptable evidence within clinical

    governance activities.

    Our client, R, was 29 years old with severe learn-

    ing disabilities and autism spectrum disorder. A

    lot of her speech was echoing commonly used

    staff phrases. She was very emotionally volatile

    and often became distressed about disruptions in

    her routine or her inability to obtain items about

    which she was currently obsessed. When this

    occurred she shouted using repetitive phrases.

    When extremely distressed she abused herself by

    throwing herself violently on the floor or against

    walls. Her general demeanour was that of

    extreme anxiety. She constantly prowled around

    the day centre looking for things to collect and

    making excessive amounts of noise. It was diffi-

    cult to engage her in activities and she rarely

    interacted with her peers. It was felt her lack of

    adaptability and poor level of social

    competence were major factors in her

    continuing distress.

    Rs key worker reflected on referring

    her for speech and language therapy:

    Id been poorly for quite sometime

    and when I returned to work, I felt Id

    lost touch with my group. One of my

    students was bouncing off walls and

    screaming, one was shouting and

    interrupting over the top of everyone.Two of my students were always in

    tears and one hid others belongings just to upset

    them. Another student scratched herself and oth-

    ers until they bled and the final one was very

    withdrawn.

    The agreed years plan was to establish a discus-

    sion group which focused on emotions and creat-

    ed a feelings communication book for each stu-

    dent (sample pages in figure 1). The first months

    led to the following comments by the group

    leader:

    For weeks we have cut out happy arms, happy

    eyes, happy bodies! Weve made lists of things

    which make us happy, temperature charts about

    how happy we are and what we would say and

    when wed say it...Its evident that its hard work for

    them to see from our faces what we are feeling.

    TransitionIn the fourth month the therapist stopped attend-

    ing every group but remained in close weekly con-

    tact with the group leader for discussion. She also

    supported the making of charts, symbolic material,

    or social stories about situations in the centre. The

    group leader was recording at this time of transi-

    tion in delivery of the planned intervention:

    At the beginning I felt I was preaching. Now

    some of the group are beginning to think this

    work applies to them. If they miss a group theyre

    saying Im sorry to let you down. I was worried

    about some aspects of the emotions such as cross

    and that it would cause me problems but its been

    a realisation. Its allowed the group to wave feel-

    ings that they have had to keep quiet about. They

    feel what they say is important If one of themmisses a group the others are passing on the best

    of what we did to let them know too.

    Individual records also showed that R had spon-

    taneously approached the group to apologise for

    screaming. Other group members were interrupt-

    ing less frequently or volunteering comments

    without prompts. One of the more withdrawn

    group members was getting materials out in

    preparation for the group without being asked.

    The group leader felt:

    This work has given the group a lot of order

    which we didnt have before ... they are staying

    on the section and joining in more.

    There were also records about how some emo-

    tions seemed to cause more difficulty than others.

    Sadness had posed particular problems. However,

    when R was seen to be crying two days after the

    session the group leader recorded:

    She was so distressed she hardly

    noticed when I sat next to her. I

    said, Oh dear, you are sad. Whats

    the matter, love? She answered

    me very quietly saying, I want my

    mum. After a bit she used a much

    louder voice and said, Enough

    now, much better now and gave

    me a cuddle and got up and left.

    Some feelings, such as tired,

    seemed to affect the groups imme-diate physical behaviour. R

    wrapped herself in a blanket and went to sleep

    when tiredness was the topic. They found those

    feelings which had clear physical symptoms easier

    to describe; for example, tiredness was described

    in terms of yawning, aching legs, and difficulty in

    keeping your eyes open. Certain sessions were of

    more relevance to some of the group. When this

    happened they showed greater interest, made

    more comments and participated to a higher

    degree than usual. One of the group who is often

    seen as lethargic described tiredness as:

    If you are tired you can look ill. You may feel

    cross for no reason, get in a muddle and find it

    hard to talk.

    Another woman, who was seen as energetic,

    showed a complete lack of interest in this topic.

    On the day tiredness was discussed she increased

    her rate of interrupting and talked over the top

    of others to a point where they objected.

    Throughout this time R had always been pre-

    sent, but never sat at the table with the group.

    She had usually been seated in a corner of the

    room. She came to the table when it was her turn

    and participated but then returned to her space.

    The group had started in a small but quiet room.

    R had found this too confining so eventually the

    group returned to the larger, key worker section

    which was less private and noisier. After the

    At the beginningI felt I waspreaching. Nowsome of the groupare beginning tothink this workapplies to them.

    Figure 1 Sample pages from feelings communication boo

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    8/32

    evaluation

    SPEECH & LANGUAGE THERAPY IN PRACTICE WINTER 20016

    moves, the level of discussion improved. The

    leader recorded in her diary:

    It was as if home ground made it easier to

    discuss sensitive topics.

    They send their loveDespite distancing herself from the group physi-cally, it became clear R was listening and process-

    ing what was being discussed. The leader had

    noted, when being loved had been the groups

    topic, that love seemed to be equated by all par-

    ticipants with presents, and that most of the

    group had really failed to fully understand the

    concept. However, two weeks later, R forgot to

    bring her home-to-centre communication book.

    When the group leader expressed her disappoint-

    ment at this, R offered the alternative and con-

    textually appropriate reply of, They send their

    love. This script had been used within the group.

    Later, during the groups discussion of mischief, R

    approached the table when it was not her turn in

    the discussion, took the group leaders plan for

    the group, screwed it up and put it in the bin. She

    then said, Only kidding. The group leader was

    by this time making short notes at the end of

    groups such as a very productive session.

    A month before the group finished, the leader

    was noting R was now joining in the group on

    occasions when it was not her turn. Her comments

    were recorded as calm, quiet and appropriate.

    The group leaders reflections indicated that R no

    longer seemed threatened by the situation and

    that her general manner in the centre was qui-

    eter, and she was less often seen to be upset. She

    reflected:Its almost full circle now and we still need to do

    anger. They have never discussed what it looks

    like or how it feels and although Ive discussed

    anger as a side effect of a lot of the situations

    weve discussed, theyve always avoided it Some

    clearly struggle to see the difference between

    angry, jealous and sad I think they are scared of

    showing it or talking about it They are expected

    to be happy, angry isnt acceptable.

    The record for the last group talked about the

    need to build up trust and feel safe within the

    group before being able to say anything about

    anger or say what they could do to help each

    other in angry situations. The last entry in the

    reflective diary listed what had happened to the

    service users over the year. The lady who hid other

    peoples things touchingly discussed her feelings

    of how she couldnt enjoy life as she wanted

    because of her medical conditions.The lady who

    hit and scratched herself was able to say she

    wished to leave the centre and, once in control of

    her anger, was able to attend another centre. The

    lady who was withdrawn started to say what she

    didnt like. The student who cried most of the

    time told the group how lonely she was, how too

    much was asked of her, and how much she liked

    praise. The service user who interrupted all the

    time now has an awareness of it, and she does it

    less frequently and is seen as being prepared to

    listen to other points of view. Finally R who, to

    start with,

    was bouncing off walls finds it easier to express

    herself... she repeats less and has much better eye

    contact. She shows her sense of humour.

    SpontaneousR was recorded as using more spontaneous utter-

    ances which were longer and had a higher level of

    structure; for example, Louise, Look at me,

    mince pie please, when a promise had been for-

    gotten. She was also using a wider range of com-

    municative functions. Prior to the group, most of

    her utterances had been requests for objects or

    immediate needs. Some of her utterances now

    also reflected the work on scripts for communica-

    tion of feelings and emotions, such as, Oh my

    god, its David! on seeing someone she found

    frightening.

    The group leader felt

    running the group had

    been a great learning

    experience but, best of all,

    I feel I understand my stu-

    dents better and the issues

    that are important to them.

    It was truly a communication

    breakthrough for every-

    one.

    Her initial intention had

    been to use the group

    work to help her complete

    individual communication

    profiles for the group

    members. She stated thatthis group had enabled

    her to understand and

    describe the quality of

    their communication and

    their needs in much greater depth. In the group

    leaders evaluation of the therapy service and its

    support she described that in the beginning shed

    been sceptical and unsure of what the planned

    group was likely to achieve. All she had initially

    wanted was to create good communication pro-

    files for each service user in the group. However,

    the value of having someone to share both the

    frustrations and the real breakthroughs with had

    been important. The support of having someone

    to prepare the necessary material, create the com-

    munication books and record the work from an

    outside perspective had been helpful. Her feeling

    was that, without this kind of support, the group

    would have stagnated and fizzled out. Part of the

    pleasure of running it and completing the inter-

    vention was the excitement of sharing what the ser-

    vice users felt, their achievements and the books

    they had created.

    Reflective diaries are most often used as a medi-

    um for staffs personal development. It seems, how-

    ever, that they can also provide useful informa-

    tion about the service users development. In the

    case of this group, only measuring their perfor-

    mance against the aims and objectives of the

    intervention plan would have left a lot of the

    qualitative changes unrecorded. How, for exam-

    ple, do you define a sense of fun or an aware-

    ness of hurting others feelings? The group

    leaders regular record keeping in the form of a

    reflective learning log for herself meant it waspossible to look back and compare her impres-

    sions of how much the participants understood

    and applied their new knowledge. Without the

    reflective diary and contemporaneous records of

    discussions, the speech and language therapist

    and the group leader would have only had the

    option of feeling, Havent we done well?

    (which could have occurred just because the very

    large project had finally finished).

    This method of recording change also enabled

    the inclusion of Rs peers progress in a lively and

    interesting format. The log includes some heart

    touching insights into the

    frustrations experienced by

    the participants in everyday

    situations and the similarity

    of the kind of everyday

    annoyances which affect us

    all. The group leader put it

    in her final entry in the log:

    / have noticed a distinct

    change in my relationship

    with them, We have grown

    closer and more trusting of

    each other, student to stu-

    dent and students to me. ...

    Our sameness has modified

    our behaviour. Although the

    groups finished I can stillhear the work coming back

    to me in the scripts we

    planned together.

    Sue Dobson is a specialist speech and language

    therapist with the clinical liaison team at Horton

    Park Health Centre, 99 Horton Park Avenue,

    Bradford BD7 3EG, tel. 01274 228900, e-mail dob-

    [email protected].

    AcknowledgementThanks to Linda Thresher, Bradford Social Services,

    for making this study possible.

    ReferencesDobson, S. & Worrall, N. (2001) The way we were

    ... Bulletin of the Royal College of Speech and

    Language Therapists. May 589, 7-9.

    Money, D. (1997) A comparison of three

    approaches to delivering a speech and language

    therapy service to people with learning disabilities.

    European Journal of disorders of Communication

    32 (4) 446-449.

    Purcell, M., McConkey, R. & Morris, I. (2000) Staff

    communication with people with intellectual dis-

    abilities: the impact of a work based training pro-

    gramme. International Journal of Language and

    Communication Disorders 35 (1) 147-158.

    Do I actively seekuseful methods ofevaluating everydaypractice?

    Do I make use of areflective diary for mypersonal andprofessionaldevelopment?

    Do I recognise that mysupport can be as

    crucial to a projectcontinuing as it is to itstarting?

    Reflections

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    9/32SPEECH & LANGUAGE THERAPY IN PRACTICE WINTER 2001 7

    further reading

    APHASIAYasuda, K., Nakamura, T. & Beckman, B. (2000) Comprehension and storage of four seri-

    ally presented radio news stories by mild aphasic subjects. Brain Lang75 (3) 399-415.

    The present study investigated aphasic subjects ability to comprehend and store serially

    presented discourse. Sixteen mild aphasic subjects, eight age-matched normals, and eight

    younger normals listened to four serially presented radio news stories and a single radio

    news story. Half of the aphasic subjects performed as well as age-matched normals in a sin-

    gle-news-story comprehension task. However, they demonstrated a drastic deterioration

    in performance when asked to listen to a series of four news stories. Age-matched nor-

    mals, and aphasic subjects, to a lesser extent, showed an impairment in the comprehen-

    sion and storage of the news story heard last in a series of four news stories. These results

    were discussed in terms of the comprehension and storage resources of working memory.

    FURTHERREADING

    This regular feature

    aims to provideinformation aboutarticles in otherjournals which maybe of interest toreaders The Editorhas selected thesesummaries from aSpeech & LanguageDatabase compiledby BiomedicalResearch IndexingEvery article inover thirty journalsis abstracted forthis databasesupplemented by amonthly scan ofMedline to pick outrelevant articlesfrom others

    To subscribe to theIndex to RecentLiterature on

    Speech &Language contactChristopher NorrisDowne BaldersbyThirsk NorthYorkshire YO PPtel fax

    Annual rates areCDs (for Windows):

    Institution Individual Printed version:Institution Individual Cheques arepayable toBiomedicalResearch Indexing

    USER INVOLVEMENTDixon-Woods, M. (2001) Writing wrongs?

    An analysis of published discourses

    about the use of patient information

    leaflets. Soc Sci Med52 (9) 1417-32.

    Much has been written about how to com-

    municate with patients, but there has been

    little critical scrutiny of this literature. This

    paper presents an analysis of publicationsabout the use of patient information

    leaflets. It suggests that two discourses can

    be distinguished in this literature. The first

    of these is the larger of the two. It reflects

    traditional biomedical concerns and it

    invokes a mechanistic model of communica-

    tion in which patients are characterised as pas-

    sive and open to manipulation in the interests

    of a biomedical agenda. The persistence of the

    biomedical model in this discourse is contrast-

    ed with the second discourse, which is smaller

    and more recent in origin. This second dis-

    course draws on a political agenda of patient

    empowerment, and reflects this in its choice of

    outcomes of interest, its concern with the useof leaflets as a means of democratisation, and

    its orientation towards patients. It is suggested

    that the two discourses, though distinct, are

    not entirely discrete, and may begin to draw

    closer as they begin to draw on a wider set of

    resources, including sociological research and

    theory, to develop a rigorous theoretically

    grounded approach to patient information

    leaflets. (141 References)

    MUTISMGordon, N. (2001) Mutism: elective or selective, and acquired. Brain Dev23 (2) 83-7.

    When a child does not speak, this may be because there is no wish to do so (elective

    or selective mutism), or the result of lesions in the brain, particularly in the posterior

    fossa. The characteristics of the former children are described, especially their shyness;

    and it is emphasized that mild forms are quite common and a definitive diagnosis

    should only be made if the condition is significantly affecting the child and family.

    In the case of mutism due to organic causes, the commonest of these is trauma to

    the cerebellum. Operations on the cerebellum to remove tumours can be followed

    by mutism, often after an interval of a few days, and it may last for several months

    or longer, to be followed by dysarthria. Other rarer causes are discussed, and also

    the differential diagnosis. The so-called posterior fossa syndrome consists of mutismcombined with ataxia, cranial nerve palsies, bulbar palsies, hemiparesis, cognitive

    impairment and emotional lability, but the post-operative symptoms are often dom-

    inated by the lack of speech. The most accepted cause for the condition is vascular

    spasm with involvement of the dentate nucleus and the dentatorubrothalamic tracts

    to the brain-stem, and subsequently to the cortex. Diaschisis may be involved in

    causing the loss of higher cerebral functions, and possibly, complicating hydro-

    cephalus. The treatment of elective mutism is reviewed, either using a psychotherapeutic

    approach or a variety of drugs, or both. These may well be ineffective, and it must

    be remembered that the condition often resolves on its own. The former treatment

    must concentrate on the training of social skills and activities of daily life and must

    be targeted to both the child, the family, and the school. Also, all kinds of punishment

    and insistence on speech must be discouraged. The drug, which seems to be most

    effective, is fluoxetine. Discovering more about the causes of mutism due to organic

    causes may well depend on studies using such techniques as magnetic resonance

    imaging and single photon emission tomography. (42 References)

    STROKESundin, K., Norberg, A. & Jansson, L. (2001)

    The meaning of skilled care providers

    relationships with stroke and aphasiapatients. Qual Health Res 11 (3) 308-21.

    Little is known about the reciprocal influ-

    ence of communication difficulties on the

    care relationship. To illuminate care

    providers lived experiences of relationships

    with stroke and aphasia patients, narrative

    interviews were conducted with providers

    particularly successful at communicating

    with patients. A phenomenological

    hermeneutic analysis of the narratives

    revealed three themes: Calling forth

    responsibility through fragility, restoring

    the patients dignity, and being in a state of

    understanding. The analysis disclosed car-ing with regard to the patients desire,

    which has its starting point in intersubjec-

    tive relationship and interplay, in which

    nonverbal communication is essentialthat

    is, open participation while meeting the

    patient as a presence. Thus, care providers

    prepare for deep fellowship, or commu-

    nion, by being available. They described an

    equality with patients, interpreted as fra-

    ternity and reciprocity, that is a necessary

    element in presence as communion. The

    works of Marcel, Hegel, Stern, and Ricoeur

    provided the theoretical framework for the

    interpretation.

    STAMMERING / PARKINSONS DISEASEShahed, J. & Jankovic, J. (2001) Re-emergence of childhood stuttering in

    Parkinsons disease: a hypothesis. Mov Disord16 (1) 114-8.

    OBJECTIVE: To characterize speech patterns in patients with Parkinsons disease (PD) who

    have a history of childhood stuttering. BACKGROUND: Childhood stuttering usually

    resolves, but it re-emerges in some patients after stroke or other brain disorders. This phe-

    nomenon of recurrent stuttering has not been characterized in childhood stutterers who

    later develop PD. METHODS/PATIENTS: Twelve patients with a history of childhood stut-

    tering that remitted and subsequently recurred were included in the study. A structuredinterview was administered to seven patients, and six were able to answer questions

    about childhood stuttering. The Johnson Severity Scale (JSS) (range 0-7) and a Situation

    Avoidance Scale (SAS) were used to rate stuttering severity (range 0-15) and avoidance

    (range 0-15). RESULTS: The mean age at onset of childhoodstuttering was 6.2 years (range

    5-10), the mean latency from the onset of childhood stuttering to adult stuttering was

    46.1 years, and the stuttering recurred on average 5.9 years (range 0-21) after the onset

    of PD. The stuttering characteristics in childhood and adulthood included repetitions of

    sounds and syllables at the beginnings of words, blocks and interjections, physical tension,

    and a worsening of symptoms with stress. The patients rated themselves as having mild-

    to-moderate childhood stuttering by the JSS (mean 3.0, range 2-4) and mild-to-moderate

    stuttering and avoidance by the SAS (mean stuttering score 5.3, range 3-7, mean avoid-

    ance score 4.2, range 3-6). There was no apparent association between the severity of

    childhood stuttering and the severity of PD, but those patients who had higher Unified

    Parkinsons Disease Rating Scale scores tended to have more and worse symptoms of stut-

    tering. CONCLUSION: Our patients provide evidence for the hypothesis that childhoodstuttering may re-emerge in adulthood with the onset of PD. (45 References)

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    user involvement

    SPEECH & LANGUAGE THERAPY IN PRACTICE WINTER 20018

    he need to involve clients in health

    care decisions and the evaluation of

    services is now widely acknowledged.

    In recent years the participation of

    parents in their childrens speech and

    language therapy has increased. There has, how-

    ever, been little attempt to investigate parents

    opinions of the services they receive.

    There have been some attempts to use clients

    perceptions as a measure for audit (van der Gaag

    et al, 1993; van der Gaag et al, 1998), but formal

    measures of consumer satisfaction have rarely

    been built into research designs evaluating treat-

    ments for early speech and language delays.

    When a randomised controlled trial to evaluate

    the effectiveness of community-based speech and

    language therapy for speech/language delayedpreschool children (described in Roulstone et al,

    1999; Glogowska et al, 2000) was initiated, a

    questionnaire was designed to investigate

    parental views of the interventions. We hoped

    that, by improving our understanding of why dif-

    ferent people choose to accept or decline therapy,

    we could gather ideas for planning services and

    approaching parents in a way that would max-

    imise uptake and cooperation.

    The questionnaire was aimed at the parents of

    159 pre-school speech/language delayed children

    who participated in the randomised controlled

    trial. The children were initially randomised to

    receive either immediate treatment (Therapy

    Now) or to watchful waiting for a period of 12

    months before receiving therapy (Therapy Later).

    The Therapy Now children received the same

    intervention that would have been available to

    them outside the trial. The parents of the Therapy

    Later children were given general advice only but

    could start receiving treatment for their children

    at any point over the 12 month period if they

    wished. All the children in the trial were re-

    assessed at 6 months and 12 months post-ran-

    domisation. The questionnaire was administered

    at the 12 month re-assessment point, when the

    childrens involvement in the trial ended.

    Altogether, 147 parents participated in the survey

    - a response rate of 92.5 per cent.

    T

    Evidencebased practice:

    seeking the whole truthConvenientIn the questionnaire, parents were asked to

    respond to closed questions about organisational

    aspects of the service. Open questions were also

    included where parents could raise their own

    issues. With regard to the location of appoint-

    ments, usually the local community clinic, 140 par-

    ents (95 per cent) found it convenient. However,

    attendance was difficult for some, especially

    when parents relied on public transport.

    Appointment times were acceptable, with 133

    parents (90 per cent) rating them as convenient.

    However, in the open sections of the question-

    naire, parents mentioned difficulties in attending

    when they worked full-time. The time allowed for

    the appointments was considered satisfactory,

    with 126 parents (86 per cent) rating the length ofappointments as about right. (Routine data

    available from the speech and language therapy

    services being evaluated in the trial showed that

    the length of sessions ranged from thirty minutes

    to one-and-a-half hours). However, some parents

    (4 per cent) considered the length of the appoint-

    ment too long, particularly where the childs con-

    centration span was short.

    Parents were asked about the number of

    appointments they had received. While 96 par-

    ents (65 per cent) said the number of appoint-

    ments was about right, 32 parents (22 per cent)

    said they had received too few. Likewise, when

    questioned on the gap between appointments,

    103 parents (70 per cent) said the gap was about

    right but 27 parents (18 per cent) said it was too

    long. The responses of Therapy Now and Therapy

    Later parents were compared in these areas but

    no difference was found between the groups.

    Routine data collected from the speech and lan-

    guage therapy services involved showed that, on

    average, Therapy Now children attended 7.7

    appointments (the range was 0 to 17) during their

    involvement in the trial and, on average, were

    seen monthly (the range was from once weekly to

    once every two months). Post-randomisation,

    Therapy Later children were seen for re-assess-

    ment after six months and for final re-assessment

    after a further six months. The number and fre-

    quency of appointments were major differences

    between them. However, this suggested that,

    even where children received intervention, par-

    ents still did not feel that the amount of speech

    and language therapy provision was adequate.

    In the questionnaire, 130 parents (88 per cent)

    responded that the therapist had given them an

    explanation of their childs difficulty which was

    helpful and 128 parents (87 per cent) felt that the

    therapists understanding of the childs difficulties

    had been good. Also, 132 parents (90 per cent)

    found the therapists advice helpful and 135 par-

    ents (92 per cent) said they were able to make use

    of the advice. The open question on the question-

    naire, What has the speech and language thera-

    pist done? prompted a wide range of positive

    responses from parents of both Therapy Now andTherapy Later children, including helped the childs

    talking, improved their confidence, given parents

    guidance about helping, given parents reassurance

    and increased parents understanding of the childs

    difficulty. A few parents, again of both Therapy

    Now and Therapy Later children, did not feel that

    the therapist had done anything to help.

    Feeling betterParents were asked whether speech and language

    therapy had made them feel better about their

    child, themselves and the difficulties experienced

    by the child. While 100 parents reported that

    speech and language therapy had made them

    feel better about their childs difficulties (68 per

    cent), 50 parents reported that speech and lan-

    guage therapy had made them feel better about

    the child (34 per cent) and 27 parents reported

    that speech and language therapy had made

    them feel better about themselves (18 per cent).

    Parents could give negative responses to the

    above statements too, although few did. Parents

    were also asked about how the child and the fam-

    ily had coped with the communication difficulty

    over the period of their involvement in the trial.

    Broadly, parents of children in both groups

    answered that the child and the family had coped

    well with any difficulties and that positive

    changes in the childs relating to others had

    see

    www.

    speech

    mag.

    com

    inside

    front

    cover

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    user involvement

    Are you frustrated when people fail to attend

    or seem ambivalent about their childs therapy?

    As Margaret Glogowska and colleaguesdiscovered, better communication between

    therapists and parents and more flexible services

    could make a difference.

    occurred.

    Parents were questioned about their views on

    changes in their childrens difficulties over the

    course of the year. For 139 parents (95 per cent)

    there had been improvement in their childs diffi-

    culty, with five parents responding that the diffi-

    culty had stayed the same or got worse. Of those

    parents who felt that there had been positive

    change in their child, 104 parents (71 per cent)

    felt that speech and language therapy provision

    had contributed to the change. All the parents

    were also questioned about their perceptions of

    the childs need for further therapy, with 103 par-

    ents (70 per cent) feeling that their child contin-

    ued to be in need of therapy.

    The questionnaire showed that both interven-

    tion strategies were acceptable to differing sets ofparents. Many of the Therapy Now parents (96

    per cent) were happy with the help they had

    received and attributed their childrens improve-

    ment to the treatment: Made a great difference

    with his speech as he can now use short sen-

    tences; Improved my sons speech and put my

    mind at rest. Some parents (56 per cent) of the

    children who had waited for therapy had found

    the monitoring condition satisfactory: I wasnt

    terribly concerned so I wasnt too worried about

    waiting; I didnt mind as I wanted to see how

    my child developed on his own; It gave us

    chance to use the advice given to help him. For

    some parents, Therapy Later was the intervention

    strategy they would have chosen for themselves.

    This was particularly true where the family was

    experiencing difficult circumstances. For example,

    one mother found it increasingly difficult to bring

    her child for regular therapy, as she was also car-

    ing for a terminally ill relative at the time.

    Another mother explained that postponing her

    childs therapy would have made life easier for her

    as she was heavily pregnant with a second child,

    had no car and found using public transport to

    attend clinic very inconvenient.

    Therapy Later was not universally acceptable,

    however, as these comments show: I thought he

    was not talking as well as he should; We felt he

    was falling behind because of his ability to com-

    municate with other children; I was concerned

    about him starting school. When asked what

    immediate therapy could have done, 46 parents

    (71 per cent) of Therapy Later children felt that it

    would have helped the difficulty. When asked

    how having therapy straightaway

    would have made them feel, 33 par-

    ents (51 per cent) reported that it

    would have made them worry less

    about their childs difficulty.

    However, a further 20 parents (31

    per cent) felt that therapy would

    have made no difference to their

    concerns and 3 parents (5 per cent)

    felt that therapy would have caused

    them to worry more about their

    childs difficulty.

    HelpfulWhen asked about the games and activities pro-

    vided in therapy, 71 parents (87 per cent of those

    who received intervention) rated them as good.

    Likewise, rating the strategies given them during

    the therapy sessions, 68 parents (83 per cent)

    found them to be good. A number of parents

    made comments in the questionnaire about these

    aspects: I was provided with lots of pictures and

    given advice of games to play; The games and

    activities that we did with her were very helpful.

    When questioned about what aspects of the ser-

    vice they were particularly happy with, several

    parents singled out treatment activities and being

    able to carry these on outside the clinic: General

    advice and worksheets given in order to work

    with at home; The way I was able to encourage

    him at home with our sheets we were given.

    However, not all parents perceived the activities

    as constructive and helpful - the most common

    negative perception of parents was that they

    wished something more specific could have been

    worked on: I felt I was guided by the speech

    therapist on what to or not to do with him. I

    would have liked tasks to be more specific, ie.

    work on this group of words and well see how he

    has got on with them next time; No answers for

    the problems. Never felt it was very positive or

    reassuring. Thought it would be more construc-

    tive than assessments. A number of parents

    expressed dissatisfaction over the lack of informa-

    tion given to them about what they could do with

    their child at home: The guidance was long-

    winded and applicable ideas were

    few; Games/activities were very lim-

    ited. I would have benefited from a

    few more suggestions.

    Overall, parents expressed positive

    views about the organisation of the

    services they received. Parents them-

    selves often seemed to benefit from

    the provision offered because they felt

    something was being done and that

    their concerns about their childs

    development were being taken seri-ously. They had the opportunity to dis-

    cuss the emotional aspects of having a

    child with a communication difficulty and receive

    support. Also, they felt they were being given the

    means to help the child themselves.

    The questionnaire, however, revealed areas of

    difficulty for parents which might affect their sat-

    isfaction with the service and even influence

    whether they were prepared to attend therapy.

    These included practical difficulties with getting

    to clinic, the need for flexibility in arranging

    appointment times, and the parents desire for

    more frequent appointments. Greater awareness

    of these on the part of speech and language ther-

    apist and providing the opportunity for parents to

    discuss these issues with the therapist might help

    to increase parental adherence to therapy.

    The acceptability of watchful waiting to cer-

    tain parents is also of importance for speech and

    language therapists. The acceptability of defer-

    ring treatment to some parents will come as little

    surprise to therapists. They may well have encoun-

    tered families who do not cooperate with therapy

    offered because they do not appreciate the sever-

    ity of their childs difficulties, or because they find

    it difficult to organise their lives. On the other

    hand, therapists may feel disappointed and

    threatened by parents who, aware of the degree

    of their childs problems, are not persuaded that

    They had the

    opportunity to

    discuss the

    emotional aspects

    of having a child

    with a

    communication

    difficulty

    if you want to take account of users

    views encourage uptake of

    your service

    target limited resources

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    user involvement

    SPEECH & LANGUAGE THERAPY IN PRACTICE WINTER 200110

    therapy should be undertaken and prefer a

    watchful waiting option.

    Need for discussionThe questionnaire demonstrated that, even

    where parents felt immediate therapy might help,

    it was not always the intervention strategy of

    their choice and would not have necessarily alle-

    viated their concerns. However,

    the choice to delay therapy

    became more explicable in the

    light of the explanations dis-

    closed by parents on the ques-

    tionnaire. This highlights the

    need for discussion with parents

    about what other events may be

    currently happening or about to

    happen in their lives which may

    interfere with regular atten-

    dance at the clinic and make

    speech and language therapy

    seem less of a priority in their eyes. Taking into

    account family circumstances should help the par-

    ent and therapists to determine the best course of

    action, weighing up the needs of the child and therest of the family in a realistic and manageable

    way. Even where a parent attends clinic regularly

    and willingly, it should not be taken for granted

    that the family is not under severe stress.

    The comments of some of the parents revealed

    a large perceptual gap between them and the

    therapists they saw in the area of treatment activ-

    ities. One parent perceived that the play activities

    undertaken by the therapist with her child were

    merely ongoing assessment and therefore did not

    constitute treatment for her childs difficulties.

    Clearly, what the therapist aimed to achieve was

    not transparent to the parent. This highlights the

    need for therapists to make explicit to parents the

    therapy they give. Others complained of the lack

    of specific, applicable ideas. They sometimes felt

    that the ideas passed on to them by therapists

    were common sense or what they were already

    doing with their children, to no noticeable effect.

    For this reason, a check from the therapist to find

    out what parents were already doing to try to

    help their child, what ideas they had gleaned

    from books, magazines or other media, or what

    advice they had already received from friends,

    family and professionals might have avoided this.

    The trend towards evidence-based practice calls

    for evidence of the acceptability as well as the

    effectiveness of health care services. The study

    reported here investigated parents response to

    speech and language therapy provision for their

    children alongside a trial of the clinical effective-

    ness of the intervention. While the randomised

    controlled trial provided information about the

    progress of the children in Therapy Now and

    Therapy Later, the questionnaire was designed to

    show the limitations and advantages of the two

    intervention strategies and to investigate other

    aspects of the service from the viewpoint

    of the parents whose children participat-

    ed.

    As a means of evaluating the accept-

    ability of speech and language therapy

    services, the questionnaire should be

    regarded in speech and language thera-

    py as a valuable tool. As this report

    demonstrates, use of this method has

    the potential to explain why some ser-

    vices are accepted while others are

    declined, and by whom. In these days of

    limited resources, it is hard to overesti-

    mate the importance of maximising the uptake of

    services provided and cooperation with therapy.

    Margaret Glogowska and Sue Roulstone arespeech and language therapists at the Speech and

    Language Therapy Research Unit, Frenchay

    Hospital in Bristol. Rona Campbell and Tim J. Peters

    are based in the Department of Social Medicine at

    the University of Bristol. Pam Enderby is at the

    School of Health and Related Research in Sheffield.

    ReferencesGlogowska, M., Roulstone, S., Enderby, P., &

    Peters, T.J. (2000) Randomised controlled trial of

    community-based speech and language therapy

    for pre-school children. BMJ321: 923-926.

    Roulstone, S., Glogowska, M., Enderby, P. & Peters,

    T. (1999) Issues to consider in the evaluation of

    speech and language therapy for pre-school chil-

    dren. Child: Care, Health and Development 25(1),

    141-155.

    van der Gaag, A., Glass, K. & Reid, D. (1993) Audit:

    A manual for speech and language therapists.

    London: College of Speech and Language

    Therapists.

    van der Gaag, A., McCartan, P., McDade, A. &

    Reid, D. (1998) An audit tool for health visitors

    and speech and language therapists working with

    the pre-school population. Proceedings of the

    Royal College of Speech and Language Therapists

    Conference, International Journal of Language

    and Communication Disorders, 33: 37-41.

    1. Find out family circumstances and priorities.

    2. Check what carers are already doing to help.

    3. Discuss pros and cons of starting or delaying intervention.

    4. Offer advice that is as specific as possible.5. Make sure people understand what you are doing and why at every stage.

    Five steps to better practice

    Taking into

    account familycircumstancesshould help theparent andtherapists todetermine thebest course ofaction

    Career initiativesA pioneering cadet scheme is opening up a career

    in speech and language therapy to more people

    from black and minority ethnic backgrounds.

    The Birmingham programme offers a new way

    into the profession for people who may not

    have followed a traditional route through edu-cation, but understand the language and cul-

    ture of the diverse communities living there.

    The cadets, supported and mentored by quali-

    fied speech and language therapists, start by

    obtaining a Btec in speech and language thera-

    py, an NVQ in therapy skill and higher level

    study skills, before going on to the three year

    speech and language therapy graduate course

    at the University of Central England.

    The cadet scheme is funded by the West Midlands

    South Workforce Development Confederation

    which is also targeting career break health profes-

    sionals, including speech and language therapists,

    with return to practice initiatives.

    Following on from successes in Shropshire and

    Staffordshire, the Confederation is now offering

    a multidisciplinary six week, part-time test the

    water course at Keele University, aimed at peo-

    ple who used to work in the NHS. Course fees

    and financial assistance are available, and flexi-

    ble returns to work are emphasised.

    Details of the Keele University course from June

    Spencer or Tracey Allen, tel. 0121 415 2185.

    Multimedia project- request from

    CommunicationsForumAre you working with communication-impairedchildren within mainstream classrooms?The Communications Forum has gained fund-ing to develop multimedia training resourcesfor schools. These resources will be aimed

    primarily at teachers working at key stage 2within mainstream schools.If you work in this area or provide training andwould like to comment on any of the follow-ing points please contact me on 0191 413 1818or e-mail me at [email protected] training medium would your school/

    department find most useful eg. video;

    CD ROM?2.What information would be of most

    interest to teachers and therapists?3.Are you involved in collaborative working

    with teachers / speech and languagetherapists in your area?Let me know where and how.

    4.Are you involved with training in schools?I would like to hear from you.

    5.Would you like to know more about theproject? Let me know.

    Looking forward to hearing your views andcomments,

    Karen DixonProject Manager

    news extra...news extra...

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    research

    (Braun & Palmer, 1985) to the development of

    devices such as pressure transducers and manome-

    ters used to measure intra-oral pressures generated

    during sucking, fiberoptic cameras placed withininfant bottles allowing direct visualisation of

    intra-oral movements during sucking, ultrasonog-

    raphy, videofluoroscopy, cervical auscultation,

    and oximetry (Braun & Palmer, 1985; Wolff, 1968;

    Eishima, 1991; Bosma et al 1990; Newman et al,

    1991; Vice et al,1990; Rogers et al, 1993).

    Unfortunately, many of these techniques are not

    readily transferable to the speech and language

    therapy clinical environment. They often rely on

    specialist staff with technical expertise and bulky

    equipment from other departments. This may

    require that the assessment be carried out within

    the schedule for these departments. Timing (in

    terms of feeding routine), requirements of the

    assessment (such as positioning of the infant and

    the food / substance being given) and environment

    (for example, large noisy equipment) may be less

    than ideal in providing a valid assessment of the

    infants usual feeding pattern. In some situations,

    an infant may require several of these assessment

    procedures to provide a complete picture. Few of

    these procedures can be carried out simultaneous-

    ly and, as a result, the whole series of investigations

    may be time consuming, intrusive and expensive.

    Well toleratedThere is clearly a need for a non invasive, easily

    transportable system which will be both well tol-

    erated by infants and allow objective and simul-

    taneous assessment of several aspects of infant

    feeding without relying on the support and facil-

    ities of other departments during the assessment.

    The Great Ormond Street HospitalMeasurement of Infant Feeding (GOSMIF) has

    been developed to address this need. The system

    allows the therapist to video-record the infant

    bottle feeding, enabling the therapist to subse-

    quently evaluate behavioural aspects of the feed

    using scales such as the NOMAS (Meyer Palmer et

    al, 1993). At the same time, the therapist is able to

    identify swallows using auscultation, to measure

    intra-oral pressures generated during sucking,

    and to record patterns of respiration.

    At this stage in its development the system only

    allows assessment of bottle fed infants. Whilst

    breastfeeding is the recommended means of

    feeding infants, a significant number of infants

    who experience feeding difficulties are bottle fed.

    Where the mother has been keen to breastfeed,

    but this has not been possible, she is encouraged

    to give her baby expressed breastmilk via a cup or

    bottle.

    RoutineThe GOSMIF assessment can be carried out in the

    infants home, on the ward or in the clinic as part

    of their clinical assessment, ideally at the time of

    a routine feed for the child. The infant is fed by

    the mother or carer as per routine. For clinical

    purposes, the child can be fed their usual milk.

    However, for the purposes of research, we use 5

    per cent glucose solution, allowing us to control

    Intothe

    mouthsof babes

    Infant feeding is an emotive area at

    the best of times so it vital that,

    when difficulties arise, they are not

    compounded or skewed by the

    assessment process itself. With this

    in mind, a research project has

    developed a new assessment tool for

    infants having difficulty feeding

    .Anthea Masareiand colleagues detail

    the progress of the Great Ormond

    Street Measurement of Infant Feeding

    (GOSMIF): An Objective Assessment

    of Infant Feeding.

    n recent years there has been an increasing

    use of technology in the assessment and man-

    agement of speech disorders - electrolaryn-

    goscopy, fibreoptic nasendoscopy and elec-tropalatography, for example, are all well-

    established systems. However there have been few

    recent advances in the application of technology

    to the clinical assessment of infant feeding.

    Feeding is a complex process which may be

    adversely affected by many intrinsic, environmental

    and health factors. Even in healthy, term infants

    the physiological feeding process can be influ-

    enced by a number of factors including:

    maternal and child factors - bonding, skin-to-

    skin contact after birth, and the level of sedation

    or pharmacological pain relief the mother

    required during labour and birth;

    child factors - the infants behavioural state and

    level of arousal;

    feed factors - the type of breastmilk or formula

    milk, its taste, consistency and fat content; and

    equipment factors - the flow rate achieved with

    breastfeeding or different types of nipples/teat

    (Kron et al, 1966; Wolff, 1968; Crook & Lipsitt,

    1976; Nysenbaum & Smart, 1982; Wolf & Glass,

    1992). These factors are compounded and added

    to when a baby is born with a physical difference

    which interferes with its ability to feed efficiently.

    The complex nature of feeding has resulted in

    the development of many different assessment

    approaches in an effort to understand and

    analyse the process. These vary from the use of

    structured observation scales such as the NOMAS

    I

    if you want to take technology to your

    clients minimise harmful

    effects of assessment

    include objective measuresin your evaluations

    Read this

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    research

    SPEECH & LANGUAGE THERAPY IN PRACTICE WINTER 200112

    review screen (Figure 3(a)), it can be seen that ini-

    tially during the feed the infant uses a continuous

    sucking pattern (as one might expect with non-

    nutritive sucking). He then settles into a pattern

    of organised sucking bursts and pauses before

    returning to a continuous sucking pattern, per-

    haps related to fatigue. Also evident from the

    summary screen is the high proportion of positive

    pressure generation in contrast to the predomi-

    nant negative pressure generation evident in the

    healthy infant. The lower half of the screen

    demonstrates a suck swallow ratio of 4;1 and 2;1.

    The data analysis screen allows further analysis of the

    strength of pressures generated. Figure 3(b) indicates

    the point of greatest negative pressure generation

    during the study, measuring at -9.96 mm H2O.

    Figures 4(a) and 4(b) represent data collected from

    the assessment of a three week old infant with Pierre

    Robin Sequence with cleft of the soft palate, 2/3 of the

    hard palate and micrognathia. This infants airway

    difficulties are being managed with a nasopharyn-

    geal airway at this point. The data review screen

    (Figure 4(a)) shows an initial continuous sucking

    burst, then a period of sucking bursts and pauses of

    varying length. Over the feed the sucking burstsappear to become shorter and weaker, and towards

    the end of the feed return to continuous sucking

    (non-nutritive pattern). From the data analysis screen

    (Figure 4(b)) it can be seen that the point of maxi-

    mum negative pressure generation is -7.5mm H2O.

    ObjectiveThe GOSMIF is an easily transportable, non-inva-

    sive system which allows objective, simultaneous

    assessment of three aspects of infant feeding in a

    natural and routine environment. We do not sug-

    gest that the GOSMIF should replace the clinical

    observation assessment but rather that it is used

    as an adjunct to the feeding evaluation, as it pro-

    vides objective data about several aspects of

    infant bottle feeding. Preliminary experience sug-

    gests that it is well tolerated by infants and their

    mothers / carers. It provides objective data about

    suck: swallow: breathe ratios and coordination.

    Measurements of aspects of sucking such as pres-

    sures generated can be calculated. Simultaneous

    video-recording of the feeding process permits

    the use of behavioural rating scales and reduces

    the possibility of inappropriate conclusions being

    drawn where there are artefacts in the data.

    Anthea Masarei is Research Fellow in the Speech

    and Language Therapy Department, John Veness a

    Clinical Scientist, Biomedical Engineering

    Department, and Dr Debbie Sell is Head of Speech

    and Language Therapy, at Great Ormond Street

    Hospital, London. Dr Angie Wade is Senior Lecturer

    in Medical Statistics in the Department of Paediatric

    Epidemiology and Biostatistics at the Institute of

    Child Health, London. Sheena Reilly is Professor of

    Paediatric Speech Pathology at Latrobe University,Bundoora, Melbourne, Australia.

    AcknowledgementThe GOSMIF was developed as part of a study

    funded by ACTION Research and the Colin

    Bramley Parker Memorial Fund. We would like to

    thank them for their support. At this stage the

    GOSMIF is being used for research purposes only,

    but we are investigating the possibility of making

    the GOSMIF available for sale.

    ReferencesBosma, J.F., Hepburn, L.G., Josell, S.D. & Baker, K.(1990) Ultrasound demonstration of tongue

    motions during suckle feeding. DevelopmentalMedicine & Child Neurology32:223-9.Braun, M. A. & Meyer Palmer, M. (1985) A pilotstudy of oral motor dysfunction in at-riskinfants. Physical and Occupational Therapy inPediatrics 5; 13-25.Crook, C.K., Lipsitt, L.P. (1976) Neonatal nutritivesucking: Effect of taste stimulation upon suckingrhythm and heart rate. Child Dev47:518-22.Eishima, K. (1991) The analysis of sucking behaviour innewborn infants. Early Human Development27:163-73.Kron, R.E., Stein, M. & Goddard, K.E. (1966)Newborn sucking behavior affected by obstetricsedation. Pediatrics 37;1012-6.Newman, L.A., Cleveland, R.H., Blickman, J.G.,Hillman, R.E. & Jaramillo, D. (1991) Videofluoroscopic

    analysis of the infant swallow. InvestigativeRadiology26:870-3.Meyer Palmer, M., Crawley, K. & Blanco, I. A. (1993)Neonatal oral-motor assessment scale: A reliabilitystudy.Journal of Perinatology13:28-35.Nysenbaum, A.N. & Smart, J.L. (1982) Sucking behav-ior and milk intake of neonates in relation to milkfat content. Early Human Development6;205-13.Rogers, B., Arvedson, J. C., Msall, M. & Demerath, R. R.(1993) Hypoxemia during oral feeding of children withsevere cerebral palsy. Dev Med Child Neurol35; 3-10.Vice, F.L., Heinz, J.M., Giuriati, G., Hood, M. &Bosma, J.F. (1990) Cervical auscultation of sucklefeeding in newborn infants. DevelopmentalMedicine & Child Neurology32:760-8.

    Wolff, P.H. (1968) The serial organization of suck-ing in the young infant.